Reviewed by: M.TAKAKO
Reserving with a higher budget was definitely the right choice! I was able to see a powerful show from the front row, which was fantastic. The staff were very friendly and even took videos on my phone, allowing me to create great memories. The meal was also very satisfying, leaving me completely full. 😊
予算を高い方で予約したのは大正解でした!
最前列で迫力のあるショーを見る事ができてとても良かったです。スタッフの方もとてもフレンドリーで携帯で動画を撮ってくださり良い思い出を残す事が出来ました。食事もお腹いっぱいになるほどで大満足でした(^^)v
| Rating: | |
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| Packages: | プレミアムシート |
| Attended as: | Families |
| Posted on: | 2017/09/21 |
| Activity Date: | 2017/09/17 |
Reviewed by: ミヤミヤ
The friendly and smart little dolphin was very cute! ╰(*´︶`*)╯♡ I want to come back to see you again next year, so please wait for me~ (^з^)-☆
人なつこくて かしこいイルカちゃん、とても可愛かったです╰(*´︶`*)╯♡
また来年 会いに行きたいと思います、待っててね〜(^з^)-☆
| Rating: | |
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| Packages: | イルカと泳ぐ!エンカウンター<20分> |
| Attended as: | Families |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/17 |
Reviewed by: ジタハ
This was my second time at the luau show, and both adults and children enjoyed it. Among the performances, the fire dance was particularly impressive and definitely worth seeing.
今回で2回目のルアウショーでしたが、大人も子供も楽しめました。
その中でもファイヤーダンスは見応えがあり、一見の価値ありです。
| Rating: | |
|---|---|
| Packages: | スタンダードシート |
| Attended as: | Families |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/08/27 |
Reviewed by: Nicole
Just me with my two grown sons, amazing experience! Got great footage on our go-pro. Very glad I took 2 bonine beforehand, no motion sickness for me. My other son only took 1 bonine and had to cut out 10 mins early but enjoyed the view from the boat. Crew friendly & helpful:)
| Rating: | |
|---|---|
| Packages: | Evening Manta Snorkeling Adventure |
| Attended as: | Families |
| Posted on: | 2017/09/17 |
| Activity Date: | 2017/08/27 |
Reviewed by: ねずみ男
It's the last one~
This time, I only went to Hawaii Island, but I was able to relax a lot.
I participated in a submarine tour, and it was a really great experience!
さいごです〜
今回、Hawaii island だけだったんですが、とても ゆっくり 出来ました。
潜水艦のツアーに参加してとても良い経験させていただきましたよ!
| Rating: | |
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| Packages: | ワイコロア地区送迎 |
| Attended as: | Couples |
| Posted on: | 2017/09/17 |
| Activity Date: | 2017/09/14 |
Reviewed by: zenhappy
My 10-year-old son had an experience there. As mentioned in other reviews, the language barrier and budget are issues. I've been interested in Dolphin Quest for a while and thought I would let him participate if the opportunity arose. My son, who doesn't speak much English, joined a group with other foreign families and seemed to enjoy touching the dolphins. My wife and I, who did not participate, watched from the sidelines. While the pricing may be set based on costs for caring for the dolphins and labor, I thought it would be easier to participate if there were more discounts available. The photo prices are also high.
息子10歳が体験してきました.他の方の口コミにもあるように,英語と予算が問題になりますね.ドルフィン・クエストは以前から気になっていて,チャンスがあったら参加させようと思っていました.あまり英語のできない息子は,他の外人の家族のグループに入ってイルカに触れたり,それなりに楽しそうにしていました.参加しない家内と小生は,周りで見学です.イルカを飼育していくための経費とか,人件費などで料金設定されているのかもしれませんが,もう少し利用料金の割引などあると参加しやすいのかなぁ,と思いました.写真も高いです.
| Rating: | |
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| Packages: | イルカと泳ぐ!エンカウンター<シュノーケリング付き/30分> |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/14 |
| Activity Date: | 2017/08/12 |
Reviewed by: ゆり
On November 6th, I participated with a friend, just the two of us. We are in our late 30s. It was my first time kayaking, but I was able to paddle smoothly right away. I thought we would be experiencing it in a bay, but we headed straight out into the open sea. I was a bit surprised, but I didn't feel scared at all.
I also enjoyed snorkeling in a place where no one else was around. You can get some really cool photos too. I just wish we could have seen some dolphins! It was perfect.
You might want to be a little careful about sunburn and seasickness. :) But it was very refreshing and fun!
11月6日に、友人と2人で参加しました。30代後半です。
カヤックは初めてでしたが、すぐにスイスイと漕ぐことができました。湾の中で体験する感じかなぁと思っていたら、がんがん大海原へ。ちょっとびっくりしましたが、こわい思いは全くしなかったです。
誰もいない場所でのシュノーケリングも満喫。かっこいい写真もたくさん撮ってもらえますよ。あとは、イルカに会えたら!カンペキでした。
日焼けと船酔いにはちょっと注意かも。:) でもとても気持ちよくて楽しかったです。
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2017/09/11 |
Reviewed by: Kerilyn
Very clean and comfortable helicopter. Pilot had a great soundtrack and was very good at making sure we all got a good view of everything. Staff was efficient and knowledgeable.
| Rating: | |
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| Packages: | Doors-On Flight [45 mins] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/11 |
| Activity Date: | 2017/09/06 |
Reviewed by: Hawaiiあいす
We thoroughly enjoyed thrilling rafting and beautiful snorkeling in the ocean under wonderful weather! The service from the captain and crew was absolutely five-star! In the morning, we were able to swim leisurely before the snorkeling spot at Kealakekua Bay became crowded with boats, and we got to see and even touch many dolphins up close. The sea, sparkling like a jewel, was also very satisfying. My kids (especially my son) were thrilled, saying the captain was an excellent navigator and super cool, and that this was the most fun they’ve ever had on a trip. They can’t wait to join again next time!
★ Sunscreen is a must. Sunglasses and a lightweight beach towel are also essential. It gets quite chilly while swimming. You might not need a hat as it could blow away. Since large bags cannot be taken on the boat, it’s best to bring only what you need in a compact backpack. Sandals are sufficient for footwear. My younger child (9) can swim but borrowed a life jacket from the reception office (which is free, of course). My older child (13) got tired and borrowed a noodle (a floating tube like macaroni) halfway through. Having a noodle makes it easier. There isn’t a specific place to change after returning, so you’ll either stay in your swimsuit or change in the rental car. There was a restaurant and restroom where we disembarked! ★
素晴らしいお天気の中、スリリングなラフティングと美しい海のシュノーケルを存分に楽しみました!なんと言っても、サービス満点なキャプテン&クルーは5つ星間違いなし!朝、ケアラケクア湾のシュノーケルスポットが船で溢れ返ってしまう前にゆっくりと泳げましたし、沢山のイルカを触れるほど間近で見ることもできました。宝石のような輝きの海にも大満足でした。子供たち(特に息子)はキャプテンは操縦がうまくてめちゃくちゃかっこいいし今回の旅で一番楽しかったと大喜びでした。次回も参加したいと大はしゃぎです!
★日焼け止めは必須です。サングラス、それからバスタオルは薄手の物でも必ず持った方が良いです。泳いでいるとだいぶ冷えます。帽子は飛ばされちゃいますのでいらないかと。ボートに大きな荷物は載せられないので、コンパクトなリュックに必要なものだけ持っていくと良いでしょう。履物はサンダルで十分です。
下の子(9)は泳げますが受付事務所でライフジャケットを借りました(もちろん無料です)上の子(13)疲れて途中でヌードル(マカロニみたいな浮くチューブ)を借りました。ヌードルがあると楽です。帰りに着替える場所は特に無いので、水着のままかレンタカーの中で着替えるかになります。下船した所にレストランとトイレがありましたよ★
| Rating: | |
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| Packages: | 日・木・土曜催行<ホノコハウ・マリーナ発/4時間/軽食付>(2019年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/09/11 |
| Activity Date: | 2017/08/20 |
Reviewed by: Rene and Pattatiya
We enjoyed the flight a lot. The flight without doors is realy special. The pilot flight direct over the crater with magna and we can made beautiful pictures and feel the cold wind and the hot magna!
| Rating: | |
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| Packages: | Popular! Shared Doors-Off Flight [40 mins] |
| Attended as: | Couples |
| Posted on: | 2017/09/10 |
| Activity Date: | 2017/09/07 |
Reviewed by: JSG
Great time , interesting island history, great crew
| Rating: | |
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| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2017/09/08 |
| Activity Date: | 2017/08/29 |
Reviewed by: ほぬさま
This is not just about the tour content; it's a bigger issue. I used your service in August, and although I made a proper reservation for four people from Japan, only two reservations were actually confirmed, and the remaining two ended up being walk-ins on the day of the tour. Due to the pricing situation, I emailed Veltra after returning home, but I have been ignored regarding this matter. I will not be using this company in the future.
ツアー内容どうこうの話ではなく、それ以前の問題です。8月にお世話になったのですが、日本からきちんと4名の予約をしていったのに、実際予約が2名分しかとれていなく残りの2名は当日予約になってしまいました。料金の兼ね合いもありveltraさんに帰国後メールを入れましたがそれに関しては無視されています。今後この会社を使うことはありません。
| Rating: | |
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| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2017/09/08 |
| Activity Date: | 2017/08/17 |
Reviewed by: ナオミ
Compared to other tours, the waiting time before starting was long, and the time spent riding the horse was short. We followed almost the same course, but other tours were already turning back and passing us. We were on the horse for about 40 to 50 minutes. I expected it to be 1.5 to 2 hours. The route felt more like the horse was just walking along a car track rather than going through the great outdoors. The guide spoke in English, but since there was a long line of horses, only those near the speaker could hear. I would recommend a tour that allows you to walk down into the canyon instead. Alternatively, if you're looking for a similar tour, I would recommend the Na'alapa tour.
ほかのツアーと比べて開始までの時間が長く馬に乗る時間が短い。ほぼ同じコースを通るのですが他のツアーは、すでに折り返しで我々とすれ違う状況。馬に乗っていたのは40~50分くらいでしょうか。1.5~2時間と思っていましたが。ルートも大自然の中を行くというより車のわだちを馬が勝手に歩くという感じです。案内も英語さらに長い馬の隊列なので話す人の近くの人しか聞こえません。私は、渓谷に下りて足で歩く時間をとるツアーのほうをお勧めします。または、同じようなツアーならばナアラパのツアーをお勧めします。
| Rating: | |
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| Packages: | 午前プラン |
| Attended as: | Couples |
| Posted on: | 2017/09/06 |
| Activity Date: | 2017/08/15 |
Reviewed by: Marverick
After watching Miho Kanno on television, I really wanted to join a doorless helicopter tour. Before the tour, we received a thorough briefing, which made me feel secure about getting on the helicopter. Since it was my first time in a helicopter, I expected some turbulence, but it felt smooth as if gliding over the water, so I had no anxiety. I was able to see the lava flowing into the ocean and the steam rising, as well as feel the hot winds. Additionally, we had a bird's-eye view of waterfalls like Rainbow Falls, and my family of three is thrilled to have had the best experience of our lives. After the tour, my wife thanked me for giving her the front seat. According to her, the front seat was the best. Next time, I want to let my daughter sit there. I definitely want to recommend this tour to my friends. Thank you very much.
菅野美穂さんのテレビを見て、どうしても扉なしのヘリツアーに参加したくなりました。ツアー前に丁寧にブリーフィングしていただき、安心してヘリに乗ることができました。初めてのヘリでしたので、揺れることを予想していましたが、水面を滑るような感じで不安はありませんでした。期待していた海に溶岩が流れ込み水蒸気が立ち上るところや溶岩の流れ、その熱風を肌で感じることができました。さらに、レインボーフォールなどの滝を俯瞰することができ、人生最高の体験をできたと家族3人喜んでいます。ツアー後、妻から前の席を譲ってくれてありがとうと感謝されました。妻曰く、前の席は最高だったよとのことです。今度は娘に座らせてあげたいです。友人にも是非紹介したいツアーです。ありがとうございました。
| Rating: | |
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| Packages: | 2017年12月14日までのご参加 |
| Attended as: | Families |
| Posted on: | 2017/09/04 |
| Activity Date: | 2017/08/27 |
Reviewed by: Frank
I've done 3 or 4 luaus in my day. This was the best. The service was top notch. I had one of the attendees watch my infant son while we went for food. My 4 year old daughter danced up a storm while watching the professional dancers and the other patrons where kind beyond belief.
Could not have gotten a better experience.
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/03 |
| Activity Date: | 2017/08/31 |
Reviewed by: おぎうさ
We participated as a family, and on that day, it was just us. We were informed that the sea was in the best condition with no wind since the morning, and it was very reassuring that they spoke to us in Japanese. I had read in reviews that some people get seasick, so I took motion sickness medicine, but I ended up feeling sick myself. The kids were paddling slowly, and we couldn't reach our destination... However, after returning, we were able to snorkel and see beautiful fish, which made us very satisfied. Since it was an early morning plan, we were able to play at a nearby beach on our way back, making the day feel very long and enjoyable.
家族で参加したのですが、その日は、私達だけで、
朝から風もなく海はベストな状態と教えていただき、日本語で話していただけるので、とても安心でした。
口コミで、酔う事があると書き込みがあったので、酔い止めを飲んでたのですが、私が酔ってしまい、
子供たちの漕ぐスピードか遅くて、目的地までたどり着けませんでした…でも戻って来てからのシュノーケルでは、綺麗な魚も観れて、大満足でした。
早朝プランだったので、帰りに近くのビーチでも遊んで1日をとても長く使えて、良かったです。
| Rating: | |
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| Packages: | 早朝プラン (2018/12/31まで) |
| Attended as: | Families |
| Posted on: | 2017/09/01 |
| Activity Date: | 2017/08/29 |
Reviewed by: Cris
What a wonderful guided tour. Staff so helpful and fun to hang with. Perfect spot to just snorkel and watch fish and coral reef below. Enough time for snorkeling allowed. Would recommend to anyone.
| Rating: | |
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| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2017/08/30 |
| Activity Date: | 2017/08/27 |
Reviewed by: サッチー
I was a bit worried about the 6:40 AM pickup, but I woke up well in the morning, basked in the sunlight, and was able to participate with a refreshing feeling. The pickup location was easy to find, and despite being a small group tour, we were lucky to have just our family. The guide was Japanese, which made it easy to follow along with confidence. It was unfortunate that we couldn't encounter the pod of dolphins that had come close the day before, but snorkeling in the clear sea was a lot of fun.
朝6:40のピックアップでちょっと心配でしたが、朝の目覚めも良く太陽のひかりを浴び、すがすがしい気持ちで参加することができました。
ピックアップ場所もわかりやすく、少人数のツアーにもかかわらず、自分たちの家族だけという運の良さ。ガイドも日本人で安心してついていくことができました。
前日はイルカの群れが近くまで来たそうですが、あいにく遭遇できなかったことは残念でしたが、澄んだ海の中でのシュノーケリング楽しかったです。
| Rating: | |
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| Packages: | 早朝プラン (2018/12/31まで) |
| Attended as: | Families |
| Posted on: | 2017/08/28 |
| Activity Date: | 2017/08/21 |
Reviewed by: Mash
I think it's a simple and good plan if your goal is to go snorkeling in a beautiful place. However, for those who only speak Japanese, it might be a bit challenging... They provide explanations about the lava caves along the way, but only in English.
きれいな場所でシュノーケリングするという目的ならシンプルで良いプランだと思います。ただ英語オンリーだったのまったくダメな人には・・・途中に溶岩洞窟の説明とかしてくれます、英語で(+_+)
| Rating: | |
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| Packages: | モーニングプラン |
| Attended as: | Families |
| Posted on: | 2017/08/24 |
| Activity Date: | 2017/08/20 |
Reviewed by: モアナ
This was my first experience with my family. Personally, it was my third time, but I’ll briefly outline the pros and cons.
First, the pros:
1. The marina is very close to the points, so the total travel time is short.
2. The boat is large and comfortable.
3. There was a child who gets seasick on board, but since the points are close, I think it was relatively easy for them.
Now, the cons:
1. The explanations are only in English, but I don’t think that will be a problem.
2. The journey is short, so you can’t enjoy the scenery of Kona town.
Depending on the timing, I think the LED lights were strong, and we had a relatively good number of sightings.
I plan to come back here next time as well.
家族連れでは初体験でした。
個人的には3度目でしたが簡単に長所と短所を書いておきます。
まず長所
1、マリーナからポイントまでが非常に近くに全行程の所要時間が短くて済む。
2、船が大きくて快適。
3、船酔いしやすい子が同船してましたがポイントまでが近いので比較的楽だと思います。
で短所
1、英語の説明しかないが困る事は無いと思う。
2、道中が短いのでコナの街の景色を眺める事が出来ない。
タイミングにもよると思いますがLEDのライトが強く比較的沢山来てくれたと思います。
次回からもここにしようと思います。
マハロ(ありがとう)あなたのマンタツアーのレビューに時間を割いていただきありがとうございます。楽しんでいただけたと聞いて嬉しいです。アロハ!
Mahalo for taking the time to review your manta tour. We are happy to hear you enjoyed it.
Aloha!
| Rating: | |
|---|---|
| Packages: | サンセットプラン |
| Attended as: | Families |
| Posted on: | 2017/08/23 |
| Activity Date: | 2017/08/12 |
Reviewed by: Melynda
Highly recommend taking this tour! Kevin was awesome!!
| Rating: | |
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| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Families |
| Posted on: | 2017/08/23 |
| Activity Date: | 2017/08/20 |
Reviewed by: Marissa Smith
This was our first trip to Hawaii and we wanted to experience a luau. The fire dancers, food, and overall experience was amazing! We would definitely recommend this show to anyone visiting the area.
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Families |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/08/18 |
Reviewed by: たーくんママ
We were lucky enough to see dolphins by chance, but I felt that encountering them depends on luck since we didn't forcefully search for or chase them. The boat swayed, but it was a large vessel, so I felt safe. The restrooms were clean, and the staff members were kind (they can communicate in English).
私たちは偶然イルカを見ることができましたが、無理にイルカを探したり追いかけたりすることをしないので、イルカに遭遇できるかは運次第かな?と感じました。
船は揺れますが、大きな船なので安心でした。トイレもキレイで、スタッフの方々も親切でした。(英語対応ですが)
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/07/24 |
Reviewed by: きんた
I was able to enjoy kayaking and snorkeling with peace of mind, thanks to the careful consideration given to all participants. Thank you very much.
参加者全員にきめ細かく配慮していただき、安心してカヤック、シュノーケリングを楽しむことができました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 海中洞窟探検プラン(2018/12/31まで) |
| Attended as: | Friends |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/13 |
Reviewed by: water
There are many fish in the shallow area. I was surprised when I was surrounded by yellow tangs.
It's also recommended for energetic kids to slide down from the boat's slide or jump off the diving board.
If you're not confident or worried about getting tired, you can wear a floatation belt around your torso for peace of mind.
Breakfast and lunch are enjoyable on the boat. The meat for the lunch burgers is freshly grilled on the boat and delicious.
I also got to see dolphins.
浅い方に魚がたくさん。キイロハギに囲まれた時はびっくり。
船から滑り台で滑り降りたり、ジャンプ台から飛び込んだり、元気なお子さんにもオススメです。
自信ない人、疲れるのが心配だあれば胴体に巻く浮きのようなベルトつければ安心。
朝食も昼食も船上で楽。お昼のハンバーガー用のお肉は船上焼きたてで美味しいです。
イルカにも会えました。
| Rating: | |
|---|---|
| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: おてつ
I was hesitant to participate because the price was high, but I really wanted to see the red lava, so I decided to join.
The helicopter with doors had a pilot plus six passengers, while the doorless helicopter had a pilot plus four passengers.
Check-in time is one hour before departure. I parked my rental car in the airport parking lot and paid about $7 at the parking lot exit on my way back. Luggage is generally left at the reception. If you want to bring items like cameras or smartphones, they must have a strap, so be careful. A short strap can be purchased for $2. I brought my smartphone in a waterproof cover with a strap since it couldn't have a strap attached. Long hair needs to be tied up.
Forty minutes before departure, we watched a video about lava and volcanoes, followed by a safety briefing from the staff regarding seat belts and other instructions.
It was my first time on a helicopter, so I was scared at first, but the view of the Big Island from above was wonderful. It rained on and off that day, and there were moments of heavy rain on the ground, but we were able to depart without any issues, and I didn't get wet inside the doorless helicopter. On the way to the volcano, we saw vast macadamia nut fields. I could easily spot the ocean entry from the smoke rising, but I was a bit disappointed that I couldn't see the red lava. Along the way, we circled above the area where the red lava was visible among the black lava fields, allowing us to take photos. They circled so that both sides could take pictures, which made me a little nauseous.
At the crater, most of the surface was black, but I was very moved to see some red lava bubbling. (It was something I personally really wanted to see.)
After that, we returned to Hilo through breaks in the clouds. Along the way, we saw several waterfalls and the streets of Hilo. The pilot provided explanations in English throughout.
The flight lasted just under an hour, but I was very satisfied to see the red lava, adding to the extraordinary experience of being in a helicopter. I also considered a boat tour to see the ocean entry, but based on the activity in August 2017, it seemed that the ocean entry wasn't flowing with a lot of red lava, so I felt glad to have participated in this tour where I could directly see the red lava inside the crater.
値段も高いので参加を迷っていましたが、赤い溶岩をどうしても見てみたくて参加しました。
ドアありがパイロットプラス6人乗りのヘリコプターでドアなしはパイロットプラス4人乗りのヘリコプターでした。
チェックイン時間は出発時間の1時間前。
レンタカーは空港の駐車場に停めて帰りに駐車場の出口で7ドル?くらい払いました。
荷物は基本受付に預けて置いていきます。
カメラやスマホなど持ち込みたいものはストラップ付きでないと不可なので気をつけて。
短いストラップが2ドルで買えます。
ストラップのつけられないスマホはストラップ付きの防水カバーに入れて持ち込みました。
長い髪は束ねる必要があります。
出発時間の40分前から溶岩・火山に関するビデオを見た後に係員によるシートベルトなどの説明がありました。
ヘリコプターが初めてだったので最初は怖かったけど上空から見るハワイ島の景色はとても素敵でした。
この日は雨が降ったり止んだりで、地上では一瞬強い雨の時もあったけど問題なく出発できましたし、ドアなしでも機内で濡れることはなかったです。
ボルケーノに向かう途中では広大なマカダミアナッツ畑が見れました。
オーシャンエントリーは立ち上る煙で遠くからすぐわかりましたが赤い溶岩は見えなくて少しがっかり。
途中、黒い溶岩の大地の中で赤い溶岩が見えているところの上空を旋回して写真を撮らせてくれたりしました。左右どちらに乗っても撮れるように旋回してくれたので若干酔いました。
火口では表面の大部分が黒いですが、一部赤い溶岩がふつふつと動いているのが見れてとても感動しました。
(個人的にとても見たかったものなので)
その後は雲の切れ間を通りヒロへと帰還。
途中いくつかの滝を見たりヒロの街並みが見れます。
パイロットが英語でひたすら説明してくれます。
合計1時間弱のフライトでしたがヘリコプターという非日常に加えて念願の赤い溶岩が見れて大満足でした。
オーシャンエントリーが見られる船のツアーとも迷いましたが2017年8月の活動の様子だとオーシャンエントリーではがっつり赤い溶岩が流れてくるというわけではなさそうな感じがしたので火口の内部の赤い溶岩を直接見ることができたこのツアーに参加して良かったと思いました。
| Rating: | |
|---|---|
| Packages: | 2017年12月14日までのご参加 |
| Attended as: | Couples |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/12 |
Reviewed by: すわじ
We participated in an early morning tour as a family of four, hoping to encounter dolphins. Even as a family with no canoeing experience, we managed to get the hang of it in the second half thanks to our guide Noni's advice. Unfortunately, we didn't see any dolphins or turtles, but it was a fun two and a half hours that flew by.
イルカとの遭遇を期待して家族4人で早朝ツアーに参加しました。
カヌー未経験の私たち家族でも、ガイドのノニさんのアドバイスで後半はそれなりに様になりました。生憎、イルカやカメには会えませんでしたが、あっと言う間の楽しい2時間半でした。
| Rating: | |
|---|---|
| Packages: | 早朝プラン (2018/12/31まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/07/22 |
Reviewed by: 子連れハワイ
It was great to interact with the dolphins, but there was also about an hour of classroom-like time before it started, which felt like an American school. It was a good experience for the kids.
イルカと触れ合えたこともよかったですが、始まる前に1時間ほど授業のような時間があり、さながらアメリカンスクールでした。子供にとってはいい経験
| Rating: | |
|---|---|
| Packages: | イルカに触る!キッズクエスト<浅瀬/20分> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/15 |
| Activity Date: | 2017/08/08 |
Reviewed by: ゆうたろ★さぶ
It feels like a friendly couple runs this place. Since we were supposed to gather at 9, I arrived 10 minutes early, but no one was there. The couple showed up right on time. We departed at 9:30, and they told us to eat bananas and macadamia nuts while we waited. I was worried about being able to ride the horse, but it seemed well-trained, so I had nothing to worry about. I had a very enjoyable time. I had previously looked at the scenery from above the valley, but this was a valuable experience that you can only appreciate by going down.
Oh, the restroom is extremely dirty. It stinks! So, I strongly recommend taking care of that before arriving at the meeting point. There is a public restroom at the Waipi'o Valley lookout, so it's a good idea to use that. It's not clean either, but it's much better than here.
Also, after the horseback riding, the couple leaves the customers behind to go for lunch. That was refreshing in a way.
気さくなご夫婦でやられている感じです。
9時集合だから10分前に行ったら誰もいない
オンタイムで夫婦登場。
9時半に出発だから
バナナとマカダミアナッツを
食べて待っていろとのこと。
馬を乗りこなせるか不安でしたが
きちんと調教されているらしく
何の心配もいりませんでした。
とても、楽しい時間を過ごせました。
以前、谷の上から景色を眺めたけど
これは、下に降りてこないと味わえない
貴重な体験でした。
あ、トイレめちゃくちゃ汚い。臭い!
なので、集合場所に着く前に済ませておくことを強く勧めます。
ワイピオ渓谷の展望台に公衆トイレがありますのでそこを使うといいです。
ここも、決して綺麗ではないですけど、よほどマシです。
それと、夫婦は乗馬が終わったら
ランチに行くのでお客を置いて行ってしまいます。
それも、なんか新鮮でしたよ。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2017/08/15 |
| Activity Date: | 2017/08/12 |
Reviewed by: Cain
Had a wonderful time flying over the volcano's. Ticked something off my bucket list. Would recommend to everyone
| Rating: | |
|---|---|
| Packages: | Doors-On Flight [45 mins] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/15 |
| Activity Date: | 2017/06/15 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour.
However, we sincerely apologize for the inconvenience caused during your trip.
As mentioned in a separate email, your reservation was made for four people in our system, but it seems that the operating company mistakenly secured seats for only two people. Our staff noticed on the day of the tour that your reservation was for four people and that you had paid for it, and they canceled the additional two seats on the spot.
It is truly regrettable that what should have been a wonderful memory from the snorkeling cruise turned into a bitter experience due to our reservation management error. We also apologize for the delayed response to your review. We have taken strict measures to ensure that the operating company does not cause any inconvenience to customers due to such reservation errors in the future.
We take your feedback seriously and, together with the operating company, will strive to improve our services further. Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、せっかくのご旅行中にご不便おかけし、大変申し訳ございませんでした。
別途メールにてご連絡させていただきましたが、お客様のご予約ですは弊社のシステム上では4名様にてご予約いただいておりましたが、催行会社側にて誤って2名様で席を確保していたようでございます。当日中にスタッフがお客様のご予約が4名様でお支払されていることに気が付き、追加でご予約いただいた2名様分につきましてはその場でキャンセルしたとのことでした。
せっかく楽しみにしていただいたシュノーケリングクルーズであったにも関わらず、予約管理不備により良い旅の思い出になるべきところが苦い思い出へ変わってしまったこと大変心苦しく感じております。また体験談にご投稿いただいたにも関わらずご返信が遅くなりましたことお詫び申し上げます。催行会社にはこのような予約不備にてお客様にご迷惑をおかけすることがございませんよう厳重注意させていただきました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム