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Big Island
Loved this tour - our tour guide was very accommodating and knowledgeable and we saw some beautiful spots of the island. Definitely recommend this trip as you get to see a lot in one day. My favourite places were the black sand beach with the sea turtles and the Volcanoes National Park (but to be honest, I loved all the sites).
This evening offered stunning sunset views over Kealakekua Bay, with live entertainment that added a festive, relaxing vibe!
An amazing day on kayaking, stand-up paddleboarding, and a refreshing swim near Umauma Falls.
Loved this tour! We saw so much of the Big Island in a single day. And the guide shared really interesting facts along the way.
A fantastic way to see the islands highlights in one day like the Volcanoes National Park, Waipio Valley (our favorite), black sand beaches, and gorgeous waterfalls.
The tour guide was super knowledgeable and kept a smooth pace, making it easy to enjoy every stop. Highly recommend for a comprehensive island experience.
Snorkeling with manta rays was absolutely unforgettable The boat was well-maintained, the sunset cruise beforehand was a beautiful bonus. Highly recommend this unique Big Island adventure.
Such a great day - from the black sand beach to the Waipio Valley lookout and multiple waterfalls, of course with visiting Volcanoes National Park as the standout!!
We had a great time on the glass bottom boat tour with our toddler. He loved seeing the fish and hearing about the coral reefs. It was his first time on a boat! The tour guide was very informative and was so happy to share all information he had about the island.
Aloha,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you and your son enjoyed the trip and the information provided by our crew.
We know there are a lot of activities to choose from when you're on the Big Island and we're honored you chose to spend part of your morning with us.
Mahalo and A Hui Hou
It was a style of riding where guests from all over the world lined up and rode slowly in a procession. I was the only Japanese person, but I didn't feel any language barrier when it came to horseback riding, so there were no issues with communication. Since it was a style that included beginners and first-timers, those who are intermediate or advanced might find it a bit lacking. At a viewpoint on a small hill where you can see the ocean, the staff will take photos for you.
世界中のゲストと一緒に、隊列を組んでゆっくりと並足で外乗するスタイルでした。日本人は私だけでしたが、乗馬に言葉の壁は感じることはなく言葉の問題はありませんでした。初心者、初めての方も一緒に行くスタイルなので、中級者以上は少し物足りないかもしれません。小高い丘から海を眺められるビュースポットでは、スタッフが写真を撮ってくれます。
I think it's better to prepare long-sleeved shirts, long pants, gloves, and a hat. It feels like everything is at your own risk.
服装は長袖長ズボン、手袋、帽子は用意された方がいいと思います。全て自己責任という感じです。
Translated by OpenAI
The atmosphere was really nice under the beautiful moon. Both the show and dinner were excellent! It was a wonderful experience on the Big Island of Hawaii!
月も綺麗な下で、とにかく雰囲気がとても良かったです。
ショーもディナーも、最高でした！
ハワイ島での素敵な体験になりました！
It might be better to go early since the parking lot was full.
駐車場がいっぱいだったので、早めに行った方がいいかもしれません。
Translated by OpenAI
Nice cruise with excellent staff, especially the captain
The buffet had a wide variety of food and drinks, and I definitely overate. The Hawaiian songs and dances were also enjoyable. The sunset view in the background was lovely.
バイキングの料理も、飲み物も豊富で、食べ過ぎました。ハワイアンの歌や、踊りも楽しかったです。
背景の夕焼けの景色もステキでした。
The piña colada, a cocktail made with coconut milk and pineapple juice, was very delicious. I definitely recommend it.
ピナコラーダというココナッツミルクとパイナップルジュースのカクテルはとても美味しかったです。
ぜひ、おすすめします。
Translated by OpenAI
A great trip. Staff , boat and equipment was excellent. Fun for first time snorkeling
Mahalo for joining us! We hope you're able to come again someday soon!
Our invoice said to check in at 4:15 but when we got there they said check in was 5:15 after checking in we waited another hour to enter and then dinner and the show didn't start until 7 pm! That was almost 4 hours of waiting. The show and dinner was great but the wait time was terrible.
I have a gluten allergy and it was SO incredibly helpful to have everything clearly labeled. The show was outstanding, the crew was friendly and helpful, the food was absolutely delicious. All around 10s
Hot at first with the sun coming down, but the sunset views are phenomenal!
Thank you for joining us and your kind words! We hope that you're able to join us again someday soon!
I was a little nervous with my mom being 70 need to get into the submarine. They were very accommodating for her. Words cannot describe how amazing it was to be in this submarine. The picture that I posted of my sister and my husband with the most wonderful look, enjoying their selves Beyond words. This is my absolute favorite memory from our big island vacation 2025.
Very relaxing and educational experience. My family and I really enjoyed it.
Wear sandals and pants no longer than capris. Your feet and ankles will get wet.
Aloha,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you and your family enjoyed the trip. And your tip to wear shorter pants and shoes that can get wet is spot on -- we board the boat via a ramp at the shoreline. Depending on ocean and wind conditions at the time of your cruise, you may get wet up to your knees accessing the ramp (though our crew is stationed at both the bottom and top of the ramp to help with those transitions).
We know there are a lot of activities to choose from when you're on the Big Island and we're honored you chose to join us onboard and that we've earned your recommendation.
Mahalo and A Hui Hou
My first zipline experience! There were about ten participants, and at first, we received help from the instructor to put on the necessary gear like harnesses and helmets. After that, we took a van up to the starting point on the hill. Once we arrived, we received a briefing on safety precautions for ziplining and then descended the first zipline over grass to confirm our basic movements. From there, we continued at quite a speed over a valley with three waterfalls and above the river. We took breaks along the way for hydration and fruit, enjoying the thrill of eight ziplines, including the longest one over 600 meters. (Originally there were nine, but the eighth zipline was under maintenance, so we did a total of eight.) The speed and height were a bit scary at first, but by the end, I was able to enjoy the scenery. Some experienced adults and children even went upside down while zipping, having a great time.
初めてのジップライン体験！10人くらいの参加者で、最初はインストラクターに手伝ってもらいながらハーネス？やヘルメットなどの必要な装備を装着。そこからワゴン車に乗って丘の上の方にある出発点に連れられて行かれます。到着したらジップライン滑空時の注意事項などの説明を受け1本目の草地の上のジップラインを下り基本動作を確認。その先は三連滝のある渓谷の上や川の上を結構なスピードで続けて下って行きます。途中で水分補給やフルーツをいただいて休憩も取りつつ最も長いので600mを超える長さのものを含む8本のジップラインを爽快感を味わいながら下りました。(本来9本ながら8番目のジップラインがメンテナンス作業中だったため計8本に)スピード感、高さとも最初はちょっと怖いくらいでしたが、最後の方では景色を楽しむ余裕が出て来ました。慣れている大人や子どもの中には逆さまになって下る人たちもいて楽しんでいました。
All the instructors only speak English, so if you don't speak some English, you might miss important instructions. While going down the zip line, I received a warning because I wasn't able to follow t
インストラクターは全員英語しか話さないので多少は英語が話せないと注意事項を聞き逃すかも。ジップラインを下っている最中は膝を曲げる指示があったのをできておらず注意を受けました。
Translated by OpenAI
This experience went beyond our expectations! It was perfect length in time, didn’t feel rushed at all! The trainer was very knowledgeable and friendly. We had an amazing time!
So many gorgeous stops along this tour, and the guides are so funny and make a long day seem like a breeze.
The performers were beyond amazing.
The table service was excellent.
The food was excellent - so delicious!
The price for premium upgrade- disappointing.
The ambiance could have been more authentic rather than long rows of very crowded tables and unbearable heat for the first 90 minutes before sunset.
Closer to the water maybe? Sail shaped tarps for shade maybe?
Definitely recommend.
Dress light. Bring a hand fan.
Expect some rude people to walk up for a better look & block view
Worth every second! The trainers make the experience so special and being so close to the dolphins was a once in a lifetime experience. Loved every minute!
I was worried because I hadn't received a confirmation email for the tour (I contacted VELTRA and they followed up for me).
However, on the day of the tour, I was about 20 minutes late for the meeting time, but they kindly said, "It's okay!" and allowed me to join (I did call ahead). After boarding the boat, they provided a briefing on the sizes of the snorkeling equipment and how to use the camera correctly. They also prepared Japanese instructions, so even though my conversational skills are very basic, I felt comfortable participating.
The waves felt a bit high, but they designated a snorkeling area, and during the snorkeling, staff members were patrolling on a paddleboard, which showed they were very attentive to safety. It seemed like the tour was fully booked, but there were plenty of floatation devices and life jackets available. Although I could see to the bottom, there weren't many fish, likely due to the high waves, but we still had a great time as a family!
Since it was a large boat, I didn't experience seasickness, and the cruising to and from was enjoyable. I felt from our conversation that they have a great respect and consideration for the ocean. After getting wet, the cruising felt cold, so I think it would be good to have a separate towel that doesn't get wet. I found the free water a bit difficult to drink. Also, since there were no warm drinks available, if you're worried about getting cold, it's better to bring your own.
The staff were kind, and they were accommodating even with my limited English skills. It was fun!
ツアーまでは、予約確定のメールが来ていなかったりで心配でした（ベルトラさんに問い合わせして、フォローいただきました）。
が、ツアー当日、集合時間から20分ほど遅れてしまったのですが、『大丈夫よ！』と言ってくださり心よく参加させてくださいました（事前に電話はいれました）。
船に乗った後は、シュノーケルの物のサイズや、正しい動画の使い方をレクチャーしてくれます。日本語の案内も用意してくれるので、すごく簡単な会話しかできない私でも安心して参加できました。
波は少し高いように感じましたが、シュノーケルエリアも指定してくださり、シュノーケリング中も職員の方がサップに乗って巡回されていたりして、安全にはすごく気を配っているのが伝わりました。
ツアーは満席だったように思いますが、浮き輪や救命胴衣も十分に用意されてました。
波が高かったからか、底まで見渡せたもののお魚はそんなに多くみられませんでしたが、それでも充分家族で楽しめました！
大きなボートだったので、船酔いもなく、行き帰りのクルージング楽しかったです。
海への敬意や配慮もすごくされているのだとお話しから感じました。
濡れた後のクルージングは寒く感じるので、羽織るタオルは濡れてしまうのと別にあると良いと思いました。
フリーで用意されているお水が少し飲みにくいと感じました。あと、温かい飲み物はないので、冷えてしまうことが心配なら自分で用意して行った方がいいと思います。
スタッフの方も親切ですし、拙い英語力でも対応してくださいます。楽しかったです！
I couldn't use the reef-friendly sunscreen I bought in Japan... However, they provide free sunscreen on the ship that we can use. Be careful when buying sunscreen in Japan.
日本で買って行ったリーフフレンドリーの日焼け止めが使えず…でも、船にフリーで使っていい日焼け止めを用意してくれています。
日本で日焼け止めを買っていく場合は要注意です。
Translated by OpenAI
We were traveling with young kids who were not really into snorkeling.. so we were looking inexpensive ways to look at some beautiful marine life. This was perfect for us. 5 minutes walk from our resort. Friendly, knowledgeable and more importantly patient staff. Luckily we kind of got a private tour as there was no one else at the same time as ours.
Kids loved it, we loved it too. Definitely recommended!!
Aloha,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you and your family enjoyed the trip and your interactions with our crew.
We know there are a lot of ways to experience the ocean while you're on the Big Island, and we're honored you chose to join us onboard and that we've earned your recommendation.
Mahalo and A Hui Hou
It is an experience with my 3.5 year old daughter I will never forget, and I think she will remember forever. The trainer was very informative and great with kids. It’s clear how much they care about the dolphins, and the dolphins love what they do.
On the day, there were four of us, including my son. The guide provided instructions in English for the other couple and mixed in some Japanese for me.
Although we were a bit slow at times with the unfamiliar kayaking, they always kept an eye on us and waited. The waves were a bit high, so we couldn't jump from the rocks, but we were able to enter the cave as far as we could while ensuring safety.
They also made sure to allocate enough time for snorkeling, and everyone enjoyed it. It was clear that they really love interacting with Hawaii's nature and people. I definitely recommend this experience.
当日は私と息子を含めて４人。別のカップルと息子には英語で、私には日本語も交えてガイドして下さいました。
慣れないカヤックで途中遅れたりもありましたが、いつも目を配り待っていてくれたり。波が高めで岩からのジャンプは出来ませんでしたが、安全確保をしながら洞窟もギリギリまで入る事が出来ました。
シュノーケルも時間をしっかりとって下さり、みなさん楽しんでいました。ハワイの自然や人と関わる事がとても好きな様子が伝わって来ました。是非オススメします。
Even if you're not familiar with kayaking, I think they teach you gently, which makes you feel at ease.
カヤックに慣れていなくても、優しく教えてくれて安心できると思います。
Translated by OpenAI
This was an incredible experience for my eight year-old grandson for his birthday. Parker was wonderful and even had the dolphins sing happy birthday to my grandson.
The content of the show was excellent! However, the service at the Hilton hotel was disappointing. When I checked in at Hilton's Kingsland, the concierge advised me to arrive early to secure a seat, but when I actually went, I couldn't enter until the scheduled time. Despite having reserved a premium seat, I was made to wait in the general line. There were people who were allowed to enter preferentially, while we were left waiting and then admitted as general attendees. The event was held at a completely different location than what the concierge mentioned. What is the point of having a concierge??? But the show was absolutely fantastic.
ショーの内容は最高でした！
が、現地ヒルトンホテルの対応はいただけない。
ヒルトンのキングスランドにチェックインの際にコンシェルジュに確認したときは早めに行って席を確保したほうがいいといわれたのに実際に行くと時間まで入れずプレミアムシートを予約していたにも関わらず一般の列に並ばされた。
優先的に入っていく人たちもいたのに我々は待たされた挙句一般で入場。
コンシェルジュの言ってた全く違う場所での開催でした。なんのためのコンシェルジュ？？？
でも、ショーは最高によかったです。
It's better to clearly communicate the details of the ticket.
チケットの内容をきっちりと伝えたほうがいいです。
Translated by OpenAI
