Reviewed by: Linda R
It was an interesting experience. We enjoyed it but a couple people did get sick on the long boat ride. Lots of mantas rays showed up and swam with us.
| Rating: | |
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| Packages: | Moonlight Cruise & Evening Manta Snorkel Tour [2 hours] |
| Attended as: | Families |
| Posted on: | 2017/10/28 |
| Activity Date: | 2017/10/08 |
Reviewed by: dusty
their lights were dim compared to other companies, and they went in much earlier than the other boats.
Thank you for reviewing your tour with us. The lights we use are quite powerful, we do place a special blue filter over them to attract more of the microscopic plankton which the mantas' appear to prefer over the larger zooplankton, that may be why they appeared to be dim by comparison.
Mahalo
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
| Attended as: | Solo Travelers |
| Posted on: | 2017/10/25 |
| Activity Date: | 2017/10/22 |
Reviewed by: まるちゃん
The staff spoke only English, but we had the boat to ourselves with just the two of us. On the way to the snorkeling spot, they stopped at sightseeing spots visible from the boat. Unfortunately, we only saw the dorsal fins of the dolphins. It was a watching tour, not a swimming with dolphins tour, so that's understandable.
Please make sure to print out your reservation and bring it with you; confirmation screens on smartphones are not accepted. Also, since you will be sitting on the edge of the boat and traveling for about an hour, it's a good idea to take motion sickness medication beforehand.
The water temperature is low, and it gets quite chilly after snorkeling, so please bring a jacket and a bath towel. We snorkeled at two locations and had light snacks twice, which was great!
スタッフさんは英語のみでしたが、参加は私たちも二人で貸し切り
シュノーケリングスポットに着くまでにも、ボートから見える観光スポットに寄ってくださいました>^_^< イルカは残念ながら背ひれしか見えませんでした イルカと泳ぐツアーではなく、ウォッチングなのでしょうがないですね
こちらのご予約は必ずブリントアウトして持っていってください スマホなどの確認画面はNGです
あとはボートのヘリに座るし、1時間くらい移動するので酔い止めの薬を飲んでおくといいです
水温も低くシュノーケリング後はかなり冷えるので上着とバスタオルを持っていってください
シュノーケリングは2ヶ所で2本、軽食も二回出出来ました よかったです!
| Rating: | |
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| Packages: | 8:30出港 |
| Attended as: | Friends |
| Posted on: | 2017/10/25 |
| Activity Date: | 2017/10/16 |
Reviewed by: Amber Bialy
My husband and I were both nervous, I get seasick and he has a fear of deeper water and has never snorkeled. Captain Morgan was amazing and the crew was super reassuring. They gave me ginger candy when I got on. I only felt a little queasy, it wasn't as bad as I thought. Short ride and they got us in the water and we had a full display of barrel rolls by 2 mantas! My husband had an amazing time and he enjoyed it more than he thought he would. He would do it again! You stay in the water for a reasonable amount of time, I got out a tad early but we went back shortly after. Tea, soda and fresh pineapple was offered. A MUST do and I couldn't ask for a better crew. Bring your own goggles and snorkel if you have them, some masks leaked a little. Worth it even if you get seasick (lots of ginger and dramamine!)
Pick a day with no wind as Well! We had a great experience.
Thank you for taking the time to review your manta tour. Happy to hear both you and your husband enjoyed the experience. Thank you for joining us and hope to serve you again soon in the near future.
A Hui Hou!
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
| Attended as: | Couples |
| Posted on: | 2017/10/24 |
| Activity Date: | 2017/10/21 |
Reviewed by: Steve
Crew was very nice and captain had a great story, but we were ones that had little luck with manta's. We did see one or two, but it took a full hour in water, where some of my party began to get sick and missed it. The most disappointing part was absolutely no cruise. Do not expect a cruise. We coasted for 5 min and went out where I could snorkel on my own. I really thought we would sail for a bit and get snacks instead of one piece of pineapple. Understand you are hanging onto a ladder the whole time. I get it for safety reasons, but not what I expected. There is no real snorkeling where your swimming around. No boat lights other then ladder. I felt we were using other boats lights, where we were the last ones to ever see anything, unless we got lucky. Our ladder had lights. I thought this was also a 3 to 4 hour tour. It took 5 or 10 min. To get where we were going, then hour in water, then go home. No drinks on this, and hit and miss with hot chocolate. I highly recommended actually sailing first and open the sails like they said would happen and choosing this boat in the first place. My party was disappointed. My kids were troopers and stayed out with me and saw the one manta, before turning back where the rest of the people holding onto the ladder didn't see it. At least give us a cruise first with this cool boat.
Thank you for taking the time to review your manta tour. We are happy to hear you enjoyed the staff and also sorry to hear you did not fully enjoy the trip. We, unfortunately, do not always get the opportunity to sail prior to the manta tour. As stated on the website, factors such as mooring availability water conditions and weather play a great part in what happens on each individual tour. If I could have it my way, every night we would have just enough wind cruise out to sea while watching a glorious sunset (No rain). Return back to the manta site to find our mooring available, at this point the wind would calm and the sea would be flat and upon entering the water all of Kona's manta rays would gather under our raft for the entire hour. Everyone would be happy, but alas this does not happen as often as I wish it would.
| Rating: | |
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| Packages: | Sunset Sail & Manta Ray Snorkel - Special Group Rate for 6+ Passengers |
| Attended as: | Families with Young Children |
| Posted on: | 2017/10/22 |
| Activity Date: | 2017/10/18 |
Reviewed by: keryl
Captain Steve was hilarious and Michael was a great assistant captain. Both Steve and Michael were entertaining and very knowledgeable about the southern part of the island of Hawaii. We saw dolphins, tons of colorful fish snorkeling, traveled to look inside sea cave and had more food than we needed! It was a truly amazing day on the ocean with Sea Quest!
| Rating: | |
|---|---|
| Packages: | 5-hour South Kona Expedition with Lunch (3 Snorkel Stops) |
| Attended as: | Families |
| Posted on: | 2017/10/15 |
| Activity Date: | 2017/10/12 |
Reviewed by: VA family
A perfect size group for this expedition. Captain Steve was knowledgeable and interesting.
| Rating: | |
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| Packages: | 3-hour Captain Cook Cruise (1 Snorkel Stop) |
| Attended as: | Families |
| Posted on: | 2017/10/14 |
| Activity Date: | 2017/10/11 |
Reviewed by: Jon
Kevin made the trip worthwhile. The seas were choppy, the wind was blowing, but the voyage was very worthwhile.. He took two very inexperienced kayakers and made a very safe and enjoyable trip out of it.
| Rating: | |
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| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Couples |
| Posted on: | 2017/10/11 |
| Activity Date: | 2017/10/08 |
Reviewed by: Brian
We had a great time with Chanda and the captain. They honored our reservation even though we were the only two.
We saw 3-4 huge female manta rays that came up and brushed up against us. Not counting all the schools of fish! And hot cocoa when we were done was icing on the cake.
Looking forward to the next time!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/09/23 |
| Activity Date: | 2017/09/19 |
Reviewed by: Nicole
Just me with my two grown sons, amazing experience! Got great footage on our go-pro. Very glad I took 2 bonine beforehand, no motion sickness for me. My other son only took 1 bonine and had to cut out 10 mins early but enjoyed the view from the boat. Crew friendly & helpful:)
| Rating: | |
|---|---|
| Packages: | Evening Manta Snorkeling Adventure |
| Attended as: | Families |
| Posted on: | 2017/09/17 |
| Activity Date: | 2017/08/27 |
Reviewed by: Kkuh1
This was an amazing experience. Our captain and the diver were really great. While we were "waiting" for the mantas to arrive, our diver went to the ocean floor to pick up some sea urchins and sea cucumbers to show us. He put them back of course, but it made the trip even more interesting. Them the mantas arrived and put on an amazing show!
We're so pleased to know that you had an amazing experience while out on your manta tour, and glad that our crew was able to show you other interesting sea creatures, too! We hope you will have the opportunity to join us aboard again sometime in the future. Aloha!
| Rating: | |
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| Packages: | Sunset Cruise with Appetizers & Night Manta Ray Snorkel [90 mins] |
| Attended as: | Couples |
| Posted on: | 2017/09/16 |
| Activity Date: | 2017/09/13 |
Reviewed by: ほぬさま
This is not just about the tour content; it's a bigger issue. I used your service in August, and although I made a proper reservation for four people from Japan, only two reservations were actually confirmed, and the remaining two ended up being walk-ins on the day of the tour. Due to the pricing situation, I emailed Veltra after returning home, but I have been ignored regarding this matter. I will not be using this company in the future.
ツアー内容どうこうの話ではなく、それ以前の問題です。8月にお世話になったのですが、日本からきちんと4名の予約をしていったのに、実際予約が2名分しかとれていなく残りの2名は当日予約になってしまいました。料金の兼ね合いもありveltraさんに帰国後メールを入れましたがそれに関しては無視されています。今後この会社を使うことはありません。
Thank you very much for participating in the tour.
However, we sincerely apologize for the inconvenience caused during your trip.
As mentioned in a separate email, your reservation was made for four people in our system, but it seems that the operating company mistakenly secured seats for only two people. Our staff noticed on the day of the tour that your reservation was for four people and that you had paid for it, and they canceled the additional two seats on the spot.
It is truly regrettable that what should have been a wonderful memory from the snorkeling cruise turned into a bitter experience due to our reservation management error. We also apologize for the delayed response to your review. We have taken strict measures to ensure that the operating company does not cause any inconvenience to customers due to such reservation errors in the future.
We take your feedback seriously and, together with the operating company, will strive to improve our services further. Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、せっかくのご旅行中にご不便おかけし、大変申し訳ございませんでした。
別途メールにてご連絡させていただきましたが、お客様のご予約ですは弊社のシステム上では4名様にてご予約いただいておりましたが、催行会社側にて誤って2名様で席を確保していたようでございます。当日中にスタッフがお客様のご予約が4名様でお支払されていることに気が付き、追加でご予約いただいた2名様分につきましてはその場でキャンセルしたとのことでした。
せっかく楽しみにしていただいたシュノーケリングクルーズであったにも関わらず、予約管理不備により良い旅の思い出になるべきところが苦い思い出へ変わってしまったこと大変心苦しく感じております。また体験談にご投稿いただいたにも関わらずご返信が遅くなりましたことお詫び申し上げます。催行会社にはこのような予約不備にてお客様にご迷惑をおかけすることがございませんよう厳重注意させていただきました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2017/09/08 |
| Activity Date: | 2017/08/17 |
Reviewed by: モアナ
This was my first experience with my family. Personally, it was my third time, but I’ll briefly outline the pros and cons.
First, the pros:
1. The marina is very close to the points, so the total travel time is short.
2. The boat is large and comfortable.
3. There was a child who gets seasick on board, but since the points are close, I think it was relatively easy for them.
Now, the cons:
1. The explanations are only in English, but I don’t think that will be a problem.
2. The journey is short, so you can’t enjoy the scenery of Kona town.
Depending on the timing, I think the LED lights were strong, and we had a relatively good number of sightings.
I plan to come back here next time as well.
家族連れでは初体験でした。
個人的には3度目でしたが簡単に長所と短所を書いておきます。
まず長所
1、マリーナからポイントまでが非常に近くに全行程の所要時間が短くて済む。
2、船が大きくて快適。
3、船酔いしやすい子が同船してましたがポイントまでが近いので比較的楽だと思います。
で短所
1、英語の説明しかないが困る事は無いと思う。
2、道中が短いのでコナの街の景色を眺める事が出来ない。
タイミングにもよると思いますがLEDのライトが強く比較的沢山来てくれたと思います。
次回からもここにしようと思います。
マハロ(ありがとう)あなたのマンタツアーのレビューに時間を割いていただきありがとうございます。楽しんでいただけたと聞いて嬉しいです。アロハ!
Mahalo for taking the time to review your manta tour. We are happy to hear you enjoyed it.
Aloha!
| Rating: | |
|---|---|
| Packages: | サンセットプラン |
| Attended as: | Families |
| Posted on: | 2017/08/23 |
| Activity Date: | 2017/08/12 |
Reviewed by: Melynda
Highly recommend taking this tour! Kevin was awesome!!
| Rating: | |
|---|---|
| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Families |
| Posted on: | 2017/08/23 |
| Activity Date: | 2017/08/20 |
Reviewed by: water
There are many fish in the shallow area. I was surprised when I was surrounded by yellow tangs.
It's also recommended for energetic kids to slide down from the boat's slide or jump off the diving board.
If you're not confident or worried about getting tired, you can wear a floatation belt around your torso for peace of mind.
Breakfast and lunch are enjoyable on the boat. The meat for the lunch burgers is freshly grilled on the boat and delicious.
I also got to see dolphins.
浅い方に魚がたくさん。キイロハギに囲まれた時はびっくり。
船から滑り台で滑り降りたり、ジャンプ台から飛び込んだり、元気なお子さんにもオススメです。
自信ない人、疲れるのが心配だあれば胴体に巻く浮きのようなベルトつければ安心。
朝食も昼食も船上で楽。お昼のハンバーガー用のお肉は船上焼きたてで美味しいです。
イルカにも会えました。
| Rating: | |
|---|---|
| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: Ditlou
Nice people on the boat, good instructions and also suitable for our 10 year old son.
| Rating: | |
|---|---|
| Packages: | Morning Adventure |
| Attended as: | Families |
| Posted on: | 2017/08/13 |
| Activity Date: | 2017/07/22 |
Reviewed by: Sarah
My husband and I had a wonderful time with Kevin! He made us feel safe and comfortable. We had an amazing time snorkeling and the cave was awesome. Would recommend this to anyone and would also do again when we go back to Hawaii!
| Rating: | |
|---|---|
| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Couples |
| Posted on: | 2017/08/10 |
| Activity Date: | 2017/08/05 |
Reviewed by: Laura
Absolutely gorgeous morning...our guides Ben and Happy were amazing....they were really great....very helpful and very knowledgeable....it was the advertising of this event that I'm pissed about....me and my kids wanted to travel into sea caves....well....there was no sea cave...it was literally a hole in the mountain.....you don't go into a "cave" and explore and see amazing things....you literally go up to a wall and thats it. Had I known that....I wouldn't have dropped $85.00 bucks each to paddle out in a kayak to see a hole in a mountain!!! It's very misleading and I wouldn't waste the money on this.....we did see dolphins run by us in the kayaks, we did see some fish while snorkeling..even though my mask they provided kept fogging up...I eventually just gave up on the snorkeling and sat on a rock until it was time to go. No pictures to provide bc go pro didn't work.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/08 |
| Activity Date: | 2017/08/07 |
Reviewed by: Linh
My husband and two kids (12 and 9 y.o.) went on this kayaking tour. At first, I was nervous that 4 hours would be too long and my kids would not last. It turned out that my kids and husband loved it and could have gone longer. It was easy paddling. The day was perfect for kayaking - very relaxing and beautiful scenic route. Best part was snorkeling at Keauhou Bay. Our guide, Kevin, at King Kayak was very knowledgeable about the area and gave us a good history overview. Would definitely do this again and want to go longer next time.
| Rating: | |
|---|---|
| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/06 |
| Activity Date: | 2017/07/25 |
Reviewed by: 小林ひろみ
I signed up because I wanted to go cave exploring, but we didn't go to the cave. There was no explanation for not going (there might have been one, but it wasn't heard by everyone over the sea). It ended earlier than planned. Snorkeling was fun, but I feel like I missed out.
洞窟探検に行きたくて申し込んだのに、洞窟行かない。行かない説明申し込んだのにない(あったかもしれしれないけど、海の上では、全員には、聞こえない)。予定より早く終わった。シュノーケリングは、楽しかったけど、なんか損した気分
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2017/08/03 |
| Activity Date: | 2017/07/31 |
Reviewed by: Nat
We liked that our guide taught us how to "encourage" the mantas by singing to them. We had a blast :)
We're so pleased that you had a "blast" while on your manta tour, and that our KOEX dive guide, Steven, was able to show you how to enhance your experience with these amazing sea creatures. Hope you will have a chance to come join us again for another adventure aboard in the future. Aloha!
| Rating: | |
|---|---|
| Packages: | Sunset Cruise with Appetizers & Night Manta Ray Snorkel [90 mins] |
| Attended as: | Couples |
| Posted on: | 2017/08/02 |
| Activity Date: | 2017/07/30 |
Reviewed by: mizzlemcshizzle
We had a great time kayaking the beautiful clear blue water with our guides Ben and Devin. Was a lot of fun getting to snorkel and cliff jump and the guides provided us with snacks and drinks on the cliffs. The highlight for sure, however, was having a pod of dolphins swim by/amongst us on both our way there and our way back. Awesome time. Thanks Ben and Devin!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2017/07/31 |
| Activity Date: | 2017/07/09 |
Reviewed by: S.S.
This is definitely a must-have experience and believe me, you won't regret. You don't have to know how to swim, by the way.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/07/31 |
| Activity Date: | 2017/07/26 |
Reviewed by: Lisa krajick
We had a great time! It was a small group, intimate, Kevin and noni were great! We had the best time and would definitely do this adventure again
| Rating: | |
|---|---|
| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Families |
| Posted on: | 2017/07/30 |
| Activity Date: | 2017/07/27 |
Reviewed by: Jessica
The people at sea paradise were truly outstanding. They were professional, fun, and extremely accommodating. Let me preface this review by saying that I suffer from extreme motion sickness and had I not been heavily medicated then this would've been a truly awful experience, of course this was no fault of the crew, the waters are just that rough. The crew Heather and Troy and the captain did their absolute best to make me feel better, while entertaining my six year old daughter. We saw tons of mantas and they barrel roll right under you almost touching you. Truly a remarkable experience. Once we decided we had enough the crew got us back to the shore as quickly as possible as they could tell I was in distress. I highly recommend this experience, just be aware that you will need every form of motion sickness prevention if that's a concern. I couldn't be more pleased with the crew of sea paradise.
Aloha and Mahalo for taking the time to review your experience. We are happy you had a great time and you took the precautions you needed for your motion sickness. The waters in Kona are generally flat and the calmest of the islands, however once in awhile we do get a swell. Happy the mantas put on their beautiful performance to keep you at ease. A Hoi Hou and Aloha!
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/29 |
| Activity Date: | 2017/07/26 |
Reviewed by: Misty
We had a great time . It was a wonderful way to experience beautiful Hawaii. Our guides : Devin and Special K were so helpful, educational and supportive ! We would definitely do this again !
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2017/07/29 |
| Activity Date: | 2017/07/26 |
Reviewed by: ペダル
I participated in a morning tour. It took less than an hour on a larger boat to reach the snorkeling point. There were chairs and tables in the cabin on the first floor where we could have breakfast and lunch, and since there was only one snorkeling spot, we were able to relax and enjoy it. The water at the spot was clear, and there were plenty of fish.
午前中のツアーに参加しました。大きめの船でシュノーケルポイントまで1時間弱。
1階の船室で椅子・テーブルがあり朝、昼飯が食べれ、ポイントも一か所なのてゆっくり出来て良かったです。
ポイントも水が澄んでいて魚もいっぱいです。
| Rating: | |
|---|---|
| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2017/07/29 |
| Activity Date: | 2017/07/24 |
Reviewed by: Vparikh
Our teenage children went on this excursion. They had the best time. The captain and the crew member were very helpful and made them feel very comfortable.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2017/07/26 |
| Activity Date: | 2017/07/22 |
Reviewed by: Tony
I would recommend this for all ages that are good swimmers all the boat crew were qualified life guards and very helpful. I even seen some babies is tubes with their parents pushing them in the water. I had a great time
| Rating: | |
|---|---|
| Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
| Attended as: | Solo Travelers |
| Posted on: | 2017/07/22 |
| Activity Date: | 2017/06/30 |
Reviewed by: Tony
I had a great time the guides very very knowledgeable and helpful. It was amazing how close the Manta Ray came to use as we were on the surface hanging to a raft. If I go back this is one thing I will differently do again.
Thank you for taking the time to review your tour with us. Happy to know you enjoyed it.
A Hui Hou!
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
| Attended as: | Solo Travelers |
| Posted on: | 2017/07/22 |
| Activity Date: | 2017/06/29 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha, We appreciate you taking the time to write a review. Unfortunately sea sickness does happen to random guests. We keep ginger chews on the boat for this reason. Mahalo for joining us and hope to see you again your next visit to the Big Island. Aloha