Page 4) Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now] reviews, Big Island tours & activities, fun things to do in Big Island | HawaiiActivities.com

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Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]

Overall Rating

4.78 4.78 / 5

Reviews

152 reviews
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Great!

Reviewed by: Rose, 2015/11/25

The driver was jolly and informative! Gave information on the geography of the island and tips on enjoying the stay in the hotel and the island.

Rating:
Attended as:Solo Travelers
Activity Date:2015/11/03
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nice and gentle driver

Reviewed by: hkaw, 2015/11/21

I am a Japanese tourist. The driver of Roberts Hawaii was very nice. Thanks.

Rating:
Attended as:Families with Young Children
Activity Date:2015/10/30
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7.15 am Monday 26 October 2015

Reviewed by: Shirley Lewis, 2015/11/07

The driver had the bus ready for us when i came down from my room at 7am. He loaded our luggage and we were off. the volcanic plain of dark rough rocks stretched either side of the road as we drove to the airport, the volcanoes themselves overlooking the terrain from their distance. My two friends and I felt the power of the land on this farewell journey at the end of our wonderful time at Kohala Coast, Hawaii island. Veltra is a dependable company. Three times I have travelled with Veltra. Each time has been perfect

Rating:
Attended as:Friends
Activity Date:2015/10/26
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Late arrival at our destination

Reviewed by: Funtraveler, 2015/10/27

Our flight to Kona was cancelled , and we ended up coming in much later on a different flight. We made one phone call to Roberts & they took care of everything . They picked us up right when we got there and helped us locate our luggage . Great experience.

Rating:
Attended as:Families
Activity Date:2015/10/20
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Airport shuttle

Reviewed by: Jackie , 2015/10/05

Fast on time pick up where we needed it will use it again

Rating:
Attended as:Solo Travelers
Activity Date:2015/08/17
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Airport transfer

Reviewed by: Jackie , 2015/09/20

On time great job this is the fourth time I have used the service.

Rating:
Attended as:Couples
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proffesional and nice drive

Reviewed by: Rim, 2015/09/19

a nice trip from KOA to the hotel, with a nice driver

Rating:
Attended as:Solo Travelers
Activity Date:2015/08/30
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Airport Shuttle

Reviewed by: Sheryl, 2015/08/29

Excellent service! Would highly recommend it! There was someone waiting for me with a sign as soon as I exited and she escorted me directly to the baggage claim, wheeled my baggage away quickly, introduced me to the driver and left. The driver was efficient and friendly, offering lots of information about the island and took me directly to my hotel. I couldn't have asked for better service.

Rating:
Attended as:Solo Travelers
Activity Date:2015/08/03
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transfers

Reviewed by: Barbara , 2015/08/29

This was so convenient. I reserved transfers before leaving home, they were waiting for us after departing plane, took us to baggage claim for luggage and got us to hotel. Time to leave for airport, they were at the hotel for pickup and easily got us to airport. Will definitely use again and highly recommend this service.

Rating:
Attended as:Couples
Activity Date:2015/08/28
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very good experice

Reviewed by: tom liu, 2015/08/15

the driver is very kindly, on time, high efficiency, strong recommend!

Rating:
Attended as:Solo Travelers
Activity Date:2015/07/20
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HIGHLY RECOMMEND

Reviewed by: LJW, 2015/08/15

At the airport gate on Hawaii's Big Island, my husband and I were both greeted with a shell lei and escorted to the shuttle bus. The driver provided current as well as historical information about the area during our trip to the resort. For our return trip home, the driver was on time and then upon arrival at the airport, we were personally escorted around the numerous security lines to the correct one for us. Roberts’ service was both professional and personable. We highly recommend them and look forward to using their services again in the future.


Rating:
Attended as:Couples
Activity Date:2015/07/24
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HIGHLY RECOMMEND!

Reviewed by: LJW, 2015/08/07

At the airport gate on Hawaii's Big Island, my husband and I were both greeted with a shell lei and escorted to the shuttle bus. The driver provided current as well as historical information about the area during our trip to the resort. For our return trip home, the driver was on time and then upon arrival at the airport, we were personally escorted around the numerous security lines to the correct one for us. Roberts' service was both professional and personable. We highly recommend them and look forward to using their services again in the future.

Rating:
Attended as:Couples
Activity Date:2015/07/31
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Great ending

Reviewed by: Tanisha, 2015/08/02

My ride back to the airport was a great ending to a wonderful trip. My driver was prompt, courteous, friendly, and professional. I would definitely try Roberts Hawaii again!

Rating:
Attended as:Solo Travelers
Activity Date:2015/07/10
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The Driv er had stayed up all night

Reviewed by: Shirley Lewis, 2015/07/19

The driver was waiting outside the hotel lobby ready to take me to the airport at Kona for my flight at 6.13.am. It was 4.15 am and dark but quite busy on the road as people drove to catch the first Hawaiin Airlines Flight for Honolulu. The bus was comfortable and we had a good conversation about life on Hawaii Island as we went along. The driver took me right up to the departure point. It was a very aimiable trip.

Rating:
Attended as:Solo Travelers
Activity Date:2015/06/22
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Excellent Service

Reviewed by: Sunshine, 2015/07/11

My girlfriend & I went to Hilton Grand Vacation in Waikoloa for a girls weekend get away. We used Veltra shuttle service to & from the airport. They were fast, efficient & gave service with aloha! Mahalo nui Veltra! I will definitely use your service again!

Rating:
Attended as:Friends
Activity Date:2015/06/18
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Couldn't ask for better service!

Reviewed by: Ron from Texas, 2015/06/17

My plane arrived almost 2 hours late and Vladimir was waiting for me when I arrived. He was extremely friendly and got me to my hotel before the other 50 people on my flight so I was able to check in right away! I was a little late getting ready for my return trip and Michael came to the front desk while I was checking out and helped me with my luggage. He was also extremely friendly. If I ever have the pleasure of visiting Kona again, my trip will begin and end with VELTRA and Roberts Transportation.
thanks guys!!!

Rating:
Attended as:Solo Travelers
Activity Date:2015/06/14
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Curb service fit for a Queen

Reviewed by: Alecia, 2015/06/11

Was greeted ahead of the designated time at the front of my hotel and taken directly to the airport, no fuss, no muss.

Rating:
Attended as:Solo Travelers
Activity Date:2015/05/15
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Kona Transfers

Reviewed by: Kez, 2015/06/09

I recently used Roberts Hawaii for my Kona airport to hotel return transfers. They were prompt friendly and very helpful. Would definitely use them again.

Rating:
Attended as:Solo Travelers
Activity Date:2015/06/03
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kona airport shuttle

Reviewed by: carmen, 2015/06/07

GREAT! Too bad the hotel did not know about this. very nice people and a pleasant ride

Rating:
Attended as:Solo Travelers
Activity Date:2015/05/31
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Outstanding service

Reviewed by: Bruce Wakelee, 2015/05/30

The company was well informed about our location, showed up a few minutes early with a brand new vehicle and did a very professional job. I don't know how Kona got along without them. We would recommend this service for wheelchair transportation without hesitation.

Rating:
Attended as:Solo Travelers
Activity Date:2015/05/04
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airport to condo shuttle

Reviewed by: Jim Aulenti, 2015/04/04

The service was excellent! I was met right at baggage terminal and the van was very close. My driver was very friendly and knowledgeable, in fact I requested him for the return ride later. Also I found the price to be very reasonable. I highly recommend this service.

Rating:
Attended as:Couples
Activity Date:2015/03/12
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Not expecting such great service at KOA

Reviewed by: Rich & Barb, 2015/04/03

We were amazed at the greeting and service at KOA upon arriving for a month holiday. Out of the whole plane we were the first ones out of the airport, that's how fast it was. It is comforting to know that this is available and no one should worry about being picked up and delivered right to your front door and the price was right also. We will use it again I promise. MA halo!

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Attended as:Couples
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Perfect

Reviewed by: Jon, 2015/03/18

Driver Noah was prompt, helpful, delivered me early.

Rating:
Attended as:Solo Travelers
Activity Date:2015/03/15
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The best airport shuttle

Reviewed by: konablossom, 2015/02/28

Veltra arranged for Roberts Hawaii to pick me up at the Kona airport on February 3, and take me to my condo. I was not only on the late (10:00pm) Alaska Air flight 875, but we were at least 35 minutes late landing. What a relief to see the young woman greeter with my name on a placard, a big smile and a welcome hug. She helped me at the luggage carousel and walked me to the van and driver, a cheerful man who explained I would have a private ride since passengers on other flights had already gone and he had waited especially for me to arrive. The fantastic service and good humor continued as we drove to my destination (about 13 miles) and the driver carried my 2 cases all the way to my apartment. This is by far the best experience I have ever had with airport transportation -- and all this for about half of what a cab would cost .
I am sorry to say that (a bit groggy from a long flight) I did not retain the names of these 2 outstanding employees who so well understand the meaning of "aloha". Mahalo nui loa to Roberts Hawaii shuttle service. I have been recommending it to all my neighbors here in Kona.

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Attended as:Solo Travelers
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Great service

Reviewed by: Chris, 2015/02/23

The staff were very friendly and professional and even gave me some great tips on things to do on the island. If you need a ride back and forth between the airport and your hotel I highly recommend this service.

Rating:
Attended as:Solo Travelers
Activity Date:2015/02/16
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Kona Airport Shuttle

Reviewed by: Ace JJ, 2015/02/23

The shuttle was a no fuss, friendly, efficient service and I would recommend it to anyone for their stay on the Big Island.

Rating:
Attended as:Solo Travelers
Activity Date:2015/02/19
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shuttle to airport

Reviewed by: Nick Wu, 2015/01/12

on time, comfortable car,good price. Definitely will use it next time when visit Hawaii island again.

Rating:
Attended as:Solo Travelers
Activity Date:2015/01/09
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very good

Reviewed by: Nick Wu, 2015/01/07

Someone was already there waiting for me when I arrived. The shuttle car was new and very comfortable. I actually took a very nice nap for half an hour in the car on my way to the hotel. I am vey happy with the quality of the service.

Rating:
Attended as:Solo Travelers
Activity Date:2015/01/04
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Warm Aloha

Reviewed by: CSwrites, 2014/12/31

Run by Robert's Hawaii this airport pick up and drop off service was terrific. Both trips were confirmed by telephone the day prior. On arrival at Kona the driver was waiting--even bearing a shell lei to greet me. This was also a very cost effective way of getting to and from the airport as taxis are quite expensive. I highly recommend if you don't want to rent a car while on the island. Both drivers were total sweethearts as well. Big Mahola.

Rating:
Attended as:Solo Travelers
Activity Date:2014/12/20
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Great Experience

Reviewed by: DG from Mill Valley, 2014/12/30

I have been to Hawaii many times, but never needed shuttle transportation. I was hesitant to use a shuttle service, but decided to give it a try based on reviews from others. The experience exceeded my expectations. There was a greeter at the baggage claim and my shuttle arrived quickly to take me to my hotel. It was very pleasant, efficient and reasonable priced. I will use them again the next time I need a shuttle.

Rating:
Attended as:Solo Travelers
Activity Date:2014/12/02
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