Page 2) Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now] reviews, Big Island tours & activities, fun things to do in Big Island | HawaiiActivities.com

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Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]

Overall Rating

4.78 4.78 / 5

Reviews

152 reviews
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Friendly Service

Reviewed by: Maria, 2017/10/20

The drivers were very helpful and courteous. When we arrived a representative met us at the airport with bottles of water and shell leis. The driver took are luggage and placed it on board. I would definitely use this service again.

Rating:
Attended as:Couples
Activity Date:2017/10/17
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Awesome service

Reviewed by: Randy , 2017/10/20

This service was superb, and half the cost of a taxi for a single rider.

Rating:
Attended as:Solo Travelers
Activity Date:2017/10/17
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Excellent job

Reviewed by: Dominic sibell, 2017/10/20

Peter did an amazing job. He was a very knowledgeable person and it helped to pass the time on our drive. He knows a lot about the island and it really helped to pass the time when we got stuck because of the iron man and couldn't get across the highway for over an hour to our hotel. Will use you again because of this excellent driver

Rating:
Attended as:Couples
Activity Date:2017/10/14
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Excellent job

Reviewed by: Dominic sibell, 2017/10/20

Peter was an excellent driver. Very friendly and knowledgeable. He made the drive very nice by talking about all of the things we were seeing on our drive. It helped pass the time when we got stuck because of the iron man and couldn't get across the highway for over an hour to our hotel. Will use you again when we come back to hawaii.

Rating:
Attended as:Couples
Activity Date:2017/10/17
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Really great!

Reviewed by: Bev, 2017/10/11

Our driver, Keith, was awesome! Very personable and a safe driver!

Rating:
Attended as:Friends
Activity Date:2017/10/08
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Great, quick, easy

Reviewed by: Young traveler, 2017/10/10

Everything was just as they said, there was someone waiting with a sign with my name as soon as I landed.

Rating:
Attended as:Solo Travelers
Activity Date:2017/10/06
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Great experience!

Reviewed by: Kelly, 2017/10/04

Very convenient, no hassle. There was a representative waiting for us with a sign with our name on it. Our flight arrived an hour early and they were still there waiting (impressive). The representative then escorted us to the shuttle where the driver was waiting to take us to our hotel. The ride was nice and we were the only two people on this nice shuttle bus. I would definitely use this shuttle service again!

Rating:
Attended as:Couples
Activity Date:2017/10/01
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Best ever

Reviewed by: Bobbie, 2017/09/30

When I arrived, there was a person with a sign with my name on it. I knew right where to go. I was greeted with a shell lei. She walked me to the luggage area and waited for my bag. Then she took me over to the shuttle bus.

The driver was wonderful! He had so much knowledge of the island and shared it with me. As we drove to the hotel he was sure to point out all of the sites, things to do, history of the island and much much more.

I would highly recommend using this shuttle service when you visit Kona!

Rating:
Attended as:Solo Travelers
Activity Date:2017/09/08
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Excellent service

Reviewed by: Larry K, 2017/09/18

My flight was 20 minutes early and I was greeted as soon as I reached baggage claim. The greeter and driver were both very friendly and the driver was quite informative with information about the Island. I will definitely use this service when I return to Hawaii.

Rating:
Attended as:Solo Travelers
Activity Date:2017/09/16
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Reliable MIke, greeting party

Reviewed by: Cheapdozen, 2017/09/17

After 21.5 hours of combined flights from Singapore to LAX and back to KOA its fabulous to have the certainty of my shuttle bus and driver there to meet me.

Outstanding on time service, alert drivers, clean vehicles and occasional political discourse along the route.

Who could ask for more?

My first & only choice to return home in Kailua Kona.

Rating:
Attended as:Solo Travelers
Activity Date:2017/09/14
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Experience

Reviewed by: IHTISHAM KHALID, 2017/09/12

I had a excellent experience with Roberts Hawaii as I travelled with them from Kona Airport to Hilton Waikoloa Village. Perfect!!

Rating:
Attended as:Solo Travelers
Activity Date:2017/09/09
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Experiência ótima

Reviewed by: Moisés, 2017/09/06

O atendimento foi ótimo. O pessoal é muito simpático e solicito.

Rating:
Attended as:Solo Travelers
Activity Date:2017/08/26
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Great

Reviewed by: Weidl, 2017/08/19

Great ,ontime, very good ,i can recommend for all people

Rating:
Attended as:Couples
Activity Date:2017/07/29
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Best option for Kona airport transport

Reviewed by: Kerly, 2017/08/12

Service great, fare half that of other options. Highly recommended.

Rating:
Attended as:Solo Travelers
Activity Date:2017/07/21
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Excellent service

Reviewed by: EPW, 2017/07/13

I booked the shuttle bus service last min. Turn out , it was one of my best experience! There was one guide met me at the luggage location, then the driver sent me to my hotel. Both did an excellent job! Definitely, I will use this service again. Thanks for the wonderful service.

  • Beautiful and clean bus!

Rating:
Attended as:Families
Activity Date:2017/07/09
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Oh Yes

Reviewed by: Leslie, 2017/06/30

My shuttle bus driver acted like our personal guide. He was so wonderful and amusing, also very knowledgeable. He made my shuttle drive so wonderful. Thank you so much.

Rating:
Attended as:Solo Travelers
Activity Date:2017/06/26
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Great service

Reviewed by: Sheila, 2017/06/21

I scheduled my shuttle going to kona airport at 7pm My driver was on time. He was very helpful and fun fo talk to. You will never get bored. I will definitely use this company when i go back to big island and need a ride. And it is also cheaper than a taxi.

Rating:
Attended as:Solo Travelers
Activity Date:2017/06/17
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Airport pick up

Reviewed by: Jackie , 2017/06/06

Thank you so much. The driver was at the airport when we arrived. He offered us water and was very friendly part of the aloha spirit. On the way he pointed out thing to see in town. He had travel magazines and a bus schedule. Great way to start a much needed rest. Thanks

Rating:
Attended as:Couples
Activity Date:2017/05/09
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GREAT service

Reviewed by: debiitsme, 2017/04/30

They took me even though they generally need more notice. They were at the hotel early

Rating:
Attended as:Solo Travelers
Activity Date:2017/04/27
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Airport transfer to hotel

Reviewed by: Susan, 2017/03/22

Excellent, the shuttle was waiting for us on our arrival. The driver was helpful and showed us many sights on the way. The hostess was was extremely helpful as my Mom was in a wheelchair. It was a perfect way to transfer to our hotel.

Rating:
Attended as:Families
Activity Date:2017/02/23
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Living Stone church to Kona Airport

Reviewed by: Mark Boyd, 2017/03/21

Great service. Terrific driver . Having to be picked up earlier than I would have preferred was something I could accept!

Rating:
Attended as:Solo Travelers
Activity Date:2017/03/13
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Airport pickup

Reviewed by: Richard, 2017/03/17

Timely meeting at baggage claim; congenial driver who described the sights on the way to the hotel.

Rating:
Attended as:Couples
Activity Date:2017/03/14
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Hawaiian Style Service is still here

Reviewed by: Araiguma, 2017/02/25

I stayed Waikoloa Village and my arrival was at night.
I planed to use rent a car from 3rd day of the stay since I didn't want to drive in dark and I knew I wouldn't go out from Waikoloa Village in first couple of days. So I booked Roberts Hawaii's Airport Shuttle.

I couldn't find the Roberts' Shuttle at Kona Airport at first since I went wrong place.
But the Roberts' stuff was at the luggage pick-up place(It's outside).
She put a shell lei around my neck. I felt it's very traditional and really nice.
And it went smooth after that. no long walk.

It's very good service.
Mahalo, Roberts!

Rating:
Attended as:Solo Travelers
Activity Date:2017/02/01
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Easy; efficient and reasonably priced

Reviewed by: Elly, 2017/02/07

After reading about the cost of a taxi from the airport to Kona I searched for alternatives and found this shuttle service. I was greeted as soon as I got off the plane and the driver was very pleasant and professional. I would certainly use this service next time I visit.

Rating:
Attended as:Solo Travelers
Activity Date:2017/01/26
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Very nice and informative driver

Reviewed by: Kenitra, 2017/02/06

I appreciated Kenny's kind nature and informative view of the island. He was very considerate and helpful in providing the service.

Rating:
Attended as:Solo Travelers
Activity Date:2017/02/03
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Seamless

Reviewed by: Stephanie , 2017/01/28

What more could you ask for in a shuttle? The lady was at the airport with a sign with my name on it, gave me a shell necklace, brought me over to the driver who helped me with my bags. The driver was friendly, told us some interesting facts and got us to our hotel safely. My toddler traveled free and the fees were reasonable compared to other options. Wouldn't hesitate to book with them again.

Rating:
Attended as:Families with Young Children
Activity Date:2017/01/25
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Very friendly

Reviewed by: Woods, 2017/01/15

They were on time, friendly, and informative. We plan to call them again the next time we travel.

Rating:
Attended as:Couples
Activity Date:2016/12/31
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Best Transportation Option!!

Reviewed by: Kris, 2017/01/14

Another great experience using Roberts Hawaii. Roberts is a class act and couldn't be more professional. When in Kona do this!

Rating:
Attended as:Couples
Activity Date:2016/12/22
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The warmest aloha service!

Reviewed by: Danie B., Montreal, 2017/01/13

From the welcome at the airport to the shuttle, the service was AMAZING, truly aloha and warm. The price is so reasonable. It's simply a wonderful group - a great company. Shuttle is comfortable, clean. I highly recommend Roberts Hawaii

Rating:
Attended as:Solo Travelers
Activity Date:2017/01/10
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Best shuttle on the Island

Reviewed by: Ocean walker, 2017/01/04

This was my second time using Roberts and this one was to go to the Airport.
They were on time, actually early. Smooth ride into airport, and seemed like I was there in no time! The driver had a water for me. Took my luggage immediately to make me comfortable. Will use again when I am on the Big Island

Rating:
Attended as:Solo Travelers
Activity Date:2017/01/01
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