Sandles's activity reviews | Book tours, activities & fun things to do on HawaiiActivities.com

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here

Hawaiian Islands

Big Island Categories


Reviews by Sandles
Last review on 2022/06/23
# of Reviews: 1

Disappointed

Posted on: 2022/06/23

While I understand there is no guarantee to see and experience manta rays feeding on plankton, I was extremely disappointed with this experience, the crew did not provide a good experience for all. There were a lot of people on this adventure (more than what I felt should be) and as result, the crew had to use three different boards to accommodate everyone. As a result the board with most of the lights, it attracted the manta rays, leaving the others without. The other two did not attract any. I feel the crew should have maneuvered the other two boards or people on those boards to the larger board area so that they could experience the Mantra Ray feeding. I was also very disappointed that there were no lights at the bottom pointing upward. On other manta ray snorkels I joined, when there are lights from the top and from the bottom many more manta rays appear and feed.
The crew also did not provide insights and interesting facts on the Mantra Rays, at least I didn’t hear anything.
The one nice thing I enjoyed about this trip was that the experience allowed me to enjoy nighttime boating.

Reply from activity provider

Aloha Sandles,

Thank you for taking the time to leave a review. We extend our deepest apologies for the experience you had on our tour. We would like to hear more details about it. Could you email us at info@hawaiidolphin.com and elaborate further? We would like to rectify this situation. Thank you.

Best,
Iruka Hawai‘i ‘Ohana

Rating: star
Attended as:Families
Activity Date: 2022/06/10
Was this comment helpful? [Yes]
See individual review