Outstanding Experience
One important thing to note when you arrive at Hilo Airport is to head to the Bus Loading Zone pickup area at the end of the Baggage Claim Terminal. Walk outside of the Baggage Claim area on the first floor, turn right, and proceed toward the restrooms at the west end of the terminal, where a Polynesian Adventure vehicle will pick you up.
Our tour guide, Dexter, was incredibly knowledgeable, as he was born and raised on the Big Island. He was a wonderful gentleman, showing great respect, kindness, and compassion for everyone. A lunch was provided, which included a turkey wrap, kettle-cooked chips, a chocolate chip cookie, and a refillable metal water container. We also made a stop at Big Island Candies for some sweet treats. While we didn't need to wear pants or jackets, wearing hiking boots for ankle support is highly recommended due to the rough and slippery terrain.
Our Blue Hawaiian Helicopters pilot, David (nicknamed "Chewy"), was also very knowledgeable. He videotaped our entire flight upon request, and we even had our photo taken, which was uploaded onto the USB thumb drive. Remember to bring your photo ID. You will also need to view a safety video.
Overall, it was an excellent experience and well worth the money.
Rating: | ![]() |
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Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included | ||
Attended as: | Couples | ||
Weather: | Sunny | ||
Posted on: | 2025/04/22 | ||
Activity Date: | 2025/04/21 | ||
See individual review |
Aloha Marjie,
Mahalo for your wonderful review!
We’re so glad you had an excellent experience from start to finish, and we appreciate you sharing those helpful arrival details for future guests. It’s fantastic to hear that both Dexter and David (aka “Chewy”) made such a lasting impression with their knowledge, kindness, and genuine aloha spirit. We’ll be sure to pass along your kind words to them—they’ll be thrilled!
We’re also glad you enjoyed the lunch and special stop at Big Island Candies, and we agree—good footwear is a must for Big Island’s diverse terrain. Thank you for choosing Polynesian Adventure; we’re honored to have been part of your Hawaiian journey and hope to welcome you back for another unforgettable adventure soon!
Warmest aloha,
The Polynesian Adventure ʻOhana