Reviews by Tammy Sharp
Last review on 2016/05/02
# of Reviews: 1
Hawaii, Big Island
Hilo Boat Adventure - Waterfalls Sightseeing & Dolphin Watch Cruise
Hilo Boat Adventure - Waterfalls Sightseeing & Dolphin Watch Cruise
Should advertise a disclaimer
Posted on: 2016/05/02
Although the pictures and video that we took were amazingly beautiful and it is probably the best way to see the waterfalls on the island. There should be a disclaimer along with the advertisement of the tour for people with bad backs or next and probably awful younger children and senior citizens. The ride itself as horrible as far as comfortability . The water being so rough around the coast line added with no seat belts or cushioning on the aluminum boat itself made for a horrible ride. There was one point when I was actually in tears because of the pain and shock to my back from the intensity of being thrown back into the seat.
Reply from activity provider
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| Attended as: | Friends | ||
| Activity Date: | 2016/04/26 | ||
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Thanks for your feedback and a 4 star review but were a bit confused about your review? First off what store advertisement are you referring to we have you booking online? The cushions are 4 inches thick as well 2 inches on the backrests so not sure why you mention no pads were available? Seat belts on a boat, that would be quite dangerous? Did you ever notify the crew of your discomfort during trip and where were you seated? We advise that smoother rides are near the rear of the vessel during the safety briefing.