Good tour, but you can't schedule nature

Posted on: 2023/12/10

The timings and organisation of the tour were good. We were picked up from the airport and taken to see the Volcano National Park sites with a good guide who kept us informed and was accommodating of our needs. Unfortunately you can't schedule nature and we didn't see any volcanic activity apart from a little steam, but it was still interesting, especially the lava tube.
We had a helicopter tour with Blue Hawaiian Helicopters to finish off with, but I will not review that part, I will review their admin however. We really wanted a copy of the video of our flight as it was for a 50th birthday, but due to a technical difficulty could not get it at the time. We were told to just drop them a line, but after several emails and calls, still nothing - very disappointed in them.