Reviewed by: シロクマ
I participated with my family and my 2-year-old nephew. I was nervous that there might be a height check since he was just barely 92 cm, but there was no check, and we were able to board without any issues.
The boat from the beach to the submarine sways quite a bit. We had to wait about 10 minutes for the submarine, and during that time, people who are prone to motion sickness felt quite nauseous on the swaying boat. Once we boarded the submarine, it was calm and steady once submerged.
Underwater, the visibility was poor, and we couldn't see many fish. There were fish around the artificially sunk feeding area. I was a bit disappointed because the photos on the website looked too beautiful, and I had that image in mind. Additionally, inside the submarine, we only listened to explanations through headphones, and there was hardly any interaction from the crew, which was a bit disappointing. However, the elementary school-aged children seemed to enjoy it.
2歳の甥と家族で参加しました。身長が92cmギリギリだったので乗る前に検査でもあったらどうしようとドキドキしてましたが、特に検査もなく何も言われずに乗れました。
浜辺から潜水艦までの船が揺れます。また潜水艦を待ってる時間が10分くらいあり、その間も揺れる船上で待機のため酔いやすい人はかなり気持ち悪くなってました。潜水艦に乗船し、沈んでしまえば揺れもなく穏やかです。
沈むと海の中は濁っておりあまり魚が見えませんでした。人工的に沈められた餌場の周りには魚がいます。ホームページなどの写真が綺麗すぎるのでそのイメージでいたのでがっかりです。また、潜水艦の中はヘッドホンで説明を聞くだけで乗務員さんからの話はほとんど無いのでそれも少し残念です。小学生くらいの子供は楽しんでいました。
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/30 |
| Activity Date: | 2017/08/27 |
Reviewed by: Tファミリー
While waiting to board the boat, I was surprised to see a turtle swimming! The view of Diamond Head from the sea was beautiful. The kids were also thrilled, which was great. The staff's guidance was entertaining as well.
船に乗るまでの待ち時間、カメが泳いでいてビックリ!
海から見たダイヤモンドヘッドが素敵。
子供たちも大喜びで、良かったです。
スタッフの案内も面白かったです。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/08/23 |
| Activity Date: | 2017/08/12 |
Reviewed by: 加藤鷹を目指す私
I was moved to see the seabed of Waikiki from a submarine. I could clearly see schools of fish and various wreckage on the ocean floor.
潜水艦でワイキキの海底を見る事が出来て
感動しました。魚の群れや海底に残る
いろいろな残骸等良く見えました。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2017/08/22 |
| Activity Date: | 2017/08/18 |
Reviewed by: ケーシー
We participated as a family of four. I joined 20 years ago and saw sea turtles and beautiful fish in their natural environment, so I wanted to show my children. However, the biggest point is that I didn't realize, since I didn't have kids last time, that the transfer boat to the submarine caused quite a bit of seasickness. It wasn't just us; many other participants were affected, and some adults were even down for the count. While the waves were a bit rough, the real issue seemed to be that we had to wait for about 15 minutes on a rocking boat while picking up people who had been on the submarine. The submarine itself doesn't rock at all.
The guide suggested taking motion sickness medication, but that doesn't help once you're on board. I think it would be better to clearly state in advance that "motion sickness medication is essential" for those who are prone to it. However, they might avoid mentioning this beforehand to maintain a good image.
Additionally, due to the deterioration of the natural environment in recent years, the beautiful coral reefs that were present 20 years ago have significantly decreased, and sea turtles are now rarely seen. The water is often murky (this is all based on what the guide said, so it's not just my impression). It seems that the views may not meet expectations anymore (this is my interpretation).
This tour has been popular for many years, but it might be reaching a transitional period. However, the staff and guides were very friendly.
One more point: when I made the reservation through Veltra, the voucher I received stated "this is not required to bring," but during the boarding process, they asked for proof of the reservation. I was glad I had printed it out just in case.
家族4人で参加しました。私は20年前に参加し、ウミガメや美しい魚が自然の環境で見られたので、子供たちにも見せようと思って参加したのですが・・。
まず最大のポイントは、前回は子供がいなかったので分からなかったのですが、潜水艦乗船までの間の乗り継ぎの船で、かなり船酔いしてしまうということ。我が家だけでなく、他の参加者にもかなり見られたし、中には大人でダウンしている人もいました。確かに少し波は粗いのですが、プレミアムと一般のツアーの乗船場所を回って行く点と、前の回に潜水艦に乗っていた人を帰りのためにピックアップするので、その間15分くらい、揺れる船の上で静止したまま待たないといけないのが辛かったようです。潜水艦自体は全く揺れません。
ガイドの人は酔い止めの薬を飲むよう呼びかけてはいますが、乗船後では何の役にも立ちません。船に弱い人のために、もっと強く事前に「酔い止め必携」を明記した方がいいと思います。ただこれを事前に出すとイメージが悪いので出さないのかもしれないですが・・・。
あと、近年は自然環境の悪化で、20年前はキレイだったサンゴ礁がかなり減り、またウミガメも減ってめったに見られなくなっている上に、海水が濁ることも多い(これらはすべてガイドさんが言っていたことなので、私の印象や創作ではありません)そうで、期待通りの眺望が得られなくなっていることも多いようです(ここは私の解釈)。
長年人気のツアーですが、そろそろ過渡期を迎えているのかもしれないですね。ただ、スタッフ、ガイドさんはとてもフレンドリーでした。
もう1点、ヴェルトラさんで予約をした際に返信されたきたバウチャーには「これは持参不要」とありましたが、乗船手続きの際には予約を取った証拠の提出を求められました。念のためプリントアウトしたものを持っていっておいてよかったです。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/14 |
Reviewed by: Bryan
It was a lot of fun. I went with my friends during sunset. There were bottomless Mai Tais which were great and we brought our own beer. The tour guides were great at explaining some history regarding the island.
| Rating: | |
|---|---|
| Packages: | Sunset Cruise (25% Capacity) |
| Attended as: | Friends |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/07/22 |
Reviewed by: Sheena
Loved the view we had as the captain brought us closer to Diamondhead! Got to see honus and had tons of fun! Definitely recommend! :)
| Rating: | |
|---|---|
| Packages: | Now Available! Early Morning Wildlife Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: ミッチー
I made a reservation thinking I would swim with dolphins that are accustomed to being fed and cared for by humans, but it was completely different. We entered the vast ocean where dolphins live naturally, and to avoid stressing them, we observed them while swimming at the surface. It was truly moving. Seeing the cute dolphins swimming gracefully underwater somehow brightened my heart and made me feel happy! I highly recommend it! After that, we also encountered a group of giant turtles, which was very healing!
飼育され餌付けされた人間に慣れているイルカと泳ぐのかなあ?くらいの気持ちで予約したのですが、全然違って、全くの自然に生息しているイルカさんたちの大海原にお邪魔して、水中を泳ぐイルカさんたちにストレスをかけないように、人間は水面を泳ぎなら観察するというスタイルで、とても感動しました。海中をスイスイ泳いでいるイルカさんたちのかわいい姿、見たら不思議と、心が明るくなってハッピイになれますよ~お勧めです❗この後、巨大亀さんの群れにも遭遇、癒されました~❗
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/04 |
Reviewed by: のじー
I participated at the request of my elementary school child. The best part was getting to see the turtles. There were also photos for sale, which were expensive, but I bought one because it turned out well. Additionally, it was nice that the pressure inside the submarine was constant, so my ears didn't hurt.
小学生の子供の希望で、参加しました。亀に会えたのが1番嬉しかったです。写真の販売もあり、高いですが写りが良く購入しました。また、潜水艦の中は気圧が一定で耳が痛くならなかったのが良かったです。
Thank you very much for participating in the submarine tour and for your feedback. We are very pleased to hear that you enjoyed exploring the underwater world and had the chance to see turtles. We look forward to welcoming you aboard again.
Atlantis Adventures
この度はサブマリンツアーにご参加と書き込みをいただきまして誠にありがとうございます。亀に会えたりと海中探検をお楽しみいただだけたと伺い大変嬉しいです。またのご乗船をお待ちいたしております。
アトランティス・アドベンチャーズ
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/06 |
Reviewed by: Brittany
We had a great time on the boat with our two kids and baby. They lived seeing the fish and turtles through the glass. The captain and his mate were very friendly. We would do this again!
| Rating: | |
|---|---|
| Packages: | Now Available! Early Morning Wildlife Cruise (25% Capacity) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/06 |
Reviewed by: KEI
The arrangements were smooth. The pickup after arrival was also seamless, making it a great value and very convenient. I will definitely use this service again next time.
手配までもスムーズです。到着後もスムーズに送迎してもらえるので料金もお得で大変便利でした。次回もまた利用させて頂きます。
Thank you very much for participating in the submarine tour and for your feedback. We are very pleased to hear that the arrangements went smoothly and that you enjoyed your underwater exploration. We look forward to welcoming you aboard again. Aloha!
Atlantis Adventures
この度はサブマリンツアーにご参加と書き込みをいただきまして誠にありがとうございます。手配もスムーズに海中探検をお楽しみいただだけたと伺い大変嬉しいです。またのご乗船をお待ちいたしております。アロハ!
アトランティス・アドベンチャーズ
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/08/08 |
| Activity Date: | 2017/08/04 |
Reviewed by: Linda S.
Expected the glass to be under our feet but we had to get up and look through box, it was ok
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/07 |
| Activity Date: | 2017/08/04 |
Reviewed by: Maya
We went for a premium tour with a large submarine (65 seats). The windows are large but tinted and the view is therefore less clear. Aided by loads of sand that cannot settle by so many submarines' tours during each day, the visibility is really low. The tour includes views of two ship racks and some airplane racks that turned artificial coral reefs. All of this is on a sandy bottom and there is no fish in between the racks. So overall, very little is seen really on those tours. I fully support the decision not to disturb the natural reefs and fish habitats but I think that the tour is overpriced for what one can see on this tour.
| Rating: | |
|---|---|
| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/05 |
| Activity Date: | 2017/08/02 |
Reviewed by: Theresa
The glass bottom boat was a great experience that didnt break the bank. The tour guides were friendly, casual, and knowledgeable. Definitely recommended for a chill day out on the water.
| Rating: | |
|---|---|
| Packages: | Now Available! Early Morning Wildlife Cruise (25% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/08/04 |
| Activity Date: | 2017/08/01 |
Reviewed by: ぽんすけ
I signed up for a submarine tour since my friend couldn't go diving! It was really fun to see sea turtles and rays. Also, since the commentary was in Japanese during the time I booked, there were many Japanese people, and we didn't have any issues with manners. The person giving the commentary was also entertaining!
If I had to mention one thing, I chose the bus transfer from the hotel, but I noticed that one of the staff members, who I think was probably a part-timer, was chatting a lot with another staff member, which caught my attention. I thought, "Well, this is a foreign country, so maybe it's normal," but it was a little concerning. Other than that, I was very satisfied!
友達がダイビング出来ないため潜水艦ならと思い申し込みしました!ウミガメやエイなども見ることができとても楽しかったです。また、申し込んだ時間帯は日本語での解説だったため日本人も多くマナー等で困ることはありませんでした。解説してる人も面白かったです!
ただ一つ言うならばホテルからバスの送迎付きにしたのですが、スタッフの方が多分バイトの子だと思うのですが違うスタッフとお喋りばかりしていたのが気になりました。外国だしこんなもんかなーとは思いましたが、少し気になりました。それ以外はとても満足しました!
Thank you for boarding the Atlantis submarine and for your comments and photos. We are delighted to hear that you enjoyed seeing sea turtles and rays.
We sincerely apologize for any discomfort caused by the excessive chatter among the staff during your transfer. Moving forward, all of our employees will earnestly strive to improve our service to ensure this does not happen again.
We look forward to welcoming you aboard again.
Atlantis Adventures
この度はアトランティス潜水艦にご乗船、コメントとお写真をいただきありがとうございます。ウミガメやエイなども見てお楽しみいただけたと伺いスタッフ一同嬉しく思います。
また、送迎スタッフ同士での私語の多さで不愉快な思いさせてしまい大変失礼致しました。今後、このような事がないよう従業員 一同、サービスの向上に誠心誠意努力を致します。
またのご乗船をお待ちいたしております。
アトランティス・アドベンチャーズ
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2017/07/29 |
| Activity Date: | 2017/07/07 |
Reviewed by: GIB
Unlike diving, you can easily dive down to 30-40 meters and see the blue sea where sunlight doesn't reach. The sight of the submarine emerging from the ocean is breathtaking. The cruise is enjoyable and feels great, so I recommend it for families.
ダイビングと違って、気軽に30-40mまで潜れて、太陽に光の届かない青い海が見れました。潜水艦が海から飛び出してくるところは圧巻です。クルーズも楽しめて気持ちがいいので、家族連れにはおすすめです。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/07/23 |
| Activity Date: | 2017/07/01 |
Reviewed by: きんぐ
White sandy beaches, crystal-clear sea, welcoming turtles, and dolphins jumping next to the boat.
I was satisfied even before entering the water♪
The underwater world was beautiful, with sharks, turtles, and various fish.
I was very satisfied.
白い砂浜、透き通る海、出迎える亀、船の横でジャンプするイルカ
海にはいる前でも満足♪
海の中は綺麗で、サメや亀、いろんな魚がいました
大変満足
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/22 |
| Activity Date: | 2017/06/29 |
Reviewed by: Allison
Definitely 2 thumbs up for the glass bottom boat and would recommend it to anyone who enjoys a beautiful sunset. I loved that our guides were so accomodating and they even let our 5 year old steer the boat. Great memories were made that we'll never forget!
| Rating: | |
|---|---|
| Packages: | Sunset Cruise (25% Capacity) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/19 |
| Activity Date: | 2017/07/16 |
Reviewed by: まゆみ
I was able to see the underwater world of an unknown realm, and it was very moving. My mother, who is in her 80s, was also very happy. However, it seemed that the ladder to get down into the submarine was steep and scary, but the crew kindly supported us.
未知の世界の海底を観ることが出来、とっても感動しました。80代の母も大変喜んでいました。ただ、潜水艦に降りる時のハシゴが急で怖かったようですが、クルーの方が優しくサポートして下さいました
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/07/18 |
| Activity Date: | 2017/07/15 |
Reviewed by: Janelle F
Not many fish the day we went but lots of huge sea turtles The buried wreaks were fun we traveled really close to a lot of interesting underwater features.
| Rating: | |
|---|---|
| Packages: | Standard Submarine Tour [Currently Closed] |
| Attended as: | Couples |
| Posted on: | 2017/07/15 |
| Activity Date: | 2017/06/17 |
Reviewed by: N family
This was a fun excursion for the kids. You go on a submarine ride about 115 feet down. The tour guide is very entertaining and makes the time go by very fast! He also points out all the fish you are going to see!!
| Rating: | |
|---|---|
| Packages: | Standard Submarine Tour [Currently Closed] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/09 |
| Activity Date: | 2017/07/06 |
Reviewed by: アリー
In addition to fish, I was able to see sunken ships and airplanes on the seabed, which made me feel like I was exploring the ocean floor, and it was a lot of fun. I also encountered sea turtles and sharks. It's a shame I didn't get to see any whales! Unlike going into the sea, there's no need to change clothes, so it's easy to participate.
魚以外にも、海底に沈んだ船や飛行機を見ることができ、海底を探検してるような気分でとても楽しかったです。ウミガメやサメにも遭遇することができました。クジラには出会えず残念!海に入るのと違い、着替えたりしなくていいので気軽に参加できていいですね。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/07/06 |
| Activity Date: | 2017/06/29 |
Reviewed by: ちきちき
Small children can participate. Since you'll be going down a ladder, it's better to wear pants. I'm satisfied that I could give my child the valuable experience of seeing the beautiful scenery at the bottom of the sea from inside a submarine.
小さな子供も参加できます。はしごを降りたりするので、ズボンで参加した方が良いです。
海の底の綺麗な景色を潜水艦の中から見るという、貴重な経験を子供にさせてあげられて満足です。
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/02 |
| Activity Date: | 2017/06/09 |
Reviewed by: スペシア
Overall, there were no issues.
On the submarine, Japanese was played through headphones, so the children probably didn't mind at all.
For example, if they could understand even simple English like "you can see the submarine when you go up on the deck," it seems they would be fine without the Japanese guide time in the morning.
Of course, the children were very excited about being on a submarine for the first time.
概ね問題無し。
潜水艇ではヘッドフォンで日本語は流れてくるので、子供は全く気にならなかったはず。
例えば、船上に上がると潜水艇が見えるとか、そんな英語さえ判れば、午前中の日本語ガイドタイムで無くても大丈夫そうです。
勿論、初めての潜水艇に子供は大喜びでした。
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/01 |
| Activity Date: | 2017/06/07 |
Reviewed by: TM喜寿のおじい
I had my first experience in a world 30 meters underwater. I was able to see many turtles. Also, while ascending, a whale came to greet us. It was just a moment, but it was thrilling. The guide mentioned that seeing a whale in this area is very lucky! I never expected to see one at this time, making it truly a lucky tour.
海底30Mの世界を初体験。たくさんのカメさんに会うことができました。
又、浮上中になんとクジラさんがご挨拶にやってきました。ほんの一瞬でしたが興奮しました。
説明をしてくれる方がこのあたりでクジラを見るのは大変ラッキーだ!と言っていました。
まさかこの時期に見れるとは思いもよらず正にラッキーなツアーとなりました。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/06/27 |
| Activity Date: | 2017/06/21 |
Reviewed by: Mick o hara
It was a fantastic trip , the 2 tour guides were fantastic and knew what they were talking about , made me feel very comfortable and relaxed , I will definitely be back
| Rating: | |
|---|---|
| Packages: | Now Available! Early Morning Wildlife Cruise (25% Capacity) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/06/16 |
| Activity Date: | 2017/06/13 |
Reviewed by: まえみな
The sea from the boat on the way there was very beautiful, and I was able to encounter a sea turtle. Once inside the submarine, I had an experience that was quite unique. I didn't encounter many fish, but I was glad to see the Atlantis seabed.
行くまでの船からの海がとても綺麗で、ウミガメにも出会えました。
潜水艦の中に入ってからはなかなか味わえないような体験をすることができました。
お魚にはあまり出会うことはできませんでしたがアトランティス海底を見ることができて良かったです。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2017/06/11 |
| Activity Date: | 2017/05/27 |
Reviewed by: Shelley L.
My husband and I took the sunset tour with Waikiki Glass Bottom Boat Tours. We did other things/tours on our trip, but this tour was by far the most lovely and peaceful experience we had. I was looking forward to seeing marine life, but was soon distracted by the sight we came from. The stunning, emerald Oahu coast, with its gleaming white buildings and Diamond Head mountain looming to the right. It took my breath away and rendered us quiet. The sun sank over the distant mountain, yet it was light for a long while after. As far as marine life, we saw one fish. The sight of the coast was the real highlight. The tour guides were fun, had tidbits about the skyscrapers and the oldest buildings, local history and natural landmarks. It was our favorite part of the Hawaii vacation.
| Rating: | |
|---|---|
| Packages: | Sunset Cruise (25% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/06/04 |
| Activity Date: | 2017/05/30 |
Reviewed by: su-yan
The time spent diving was somewhat long, but the content was poor. The experience was quite lacking. First of all, there was no algae at all, not even a fragment. The diving location was just moving back and forth among artificial reefs, and there were only a few small fish and occasionally some larger ones. The only lively one in there was the guide (who was overacting). They should prioritize increasing the fish population first. It seems that feeding them might not be possible, but there should be some method available.
潜水している時間は、多少長かったが内容は、お粗末である。
あまりにも内容が寂しい。まず、藻が全く無いし欠片さえ見えない。
潜水している場所も、人工の岩礁の中を行き来しているだけで
岩礁の中には大きな魚がたまにと、小さな魚が少しいるだけである。
中で元気なのは、案内している親父さんだけである。(演技し過ぎ)
まずは、魚を増やす事を最優先で考えるべきである。
餌付けなどは、出来ないのではと思えるが、何か方法が有ると思われる。
| Rating: | |
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| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/06/02 |
| Activity Date: | 2017/05/19 |
Reviewed by: バンちゃん
My child doesn't really like putting their face in the water and was reluctant to try snorkeling, so the submarine experience was truly great! The kids were thrilled. They were so excited to see the fish underwater. With the Japanese headphones, we could understand the explanations as well. It was a wonderful experience.
子供が海に顔をつけるのがあまり好きではなくシュノーケリングも嫌がっていたので潜水艦は本当に良かったです!
子供達も大喜び。海の中にいる魚を見て大興奮。
日本語のヘッドホン付ければ説明も分かります。いい体験が出来ました。
| Rating: | |
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| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/05/26 |
| Activity Date: | 2017/05/21 |
Reviewed by: sato
I signed up for the 10 AM tour, so the commentary was in Japanese. The local guide's Japanese explanation was entertaining and easy to understand, with some jokes mixed in. We took a boat to the point where we boarded the submarine, and the second floor of the boat was very pleasant, giving us a nice cruise feeling. It was a bit cold inside the submarine. There were many young groups and families. We were able to see colorful fish and sharks. Unfortunately, I didn't receive a certificate.
10時のツアーに申し込んだので日本語の解説でした。現地の方の日本語の解説は、ジョークも交えて面白おかしく、そしてわかりやすいものでした。潜水艦に乗るポイントまでは、船で行くのですが、船の2階はとても気持ちよく、ちょっとしたクルーズ気分が味わえて良かったです。潜水艦内では、ちょっと寒かったです。若いグループや、ファミリーが多かったです。カラフルな魚やサメも見れました(^ ^)証明書はもらえなかったです。
| Rating: | |
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| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/05/21 |
| Activity Date: | 2017/05/13 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the Atlantis Submarine Tour.
I understand that you were hoping for your child to have the same experience, and it must have been disappointing that the views and services did not meet your expectations.
Regarding the boat transfer to the submarine that you mentioned, you are correct that it takes about 15 minutes, and I apologize for not providing this information on the tour page. To prevent similar inconveniences, we have promptly updated the tour page. We have also included information about seasickness on the voucher, so I would appreciate it if you could check that in advance.
As for the voucher, some guests do bring it with them, so we confirm it on the day of the tour, but please rest assured that you can participate by simply confirming the name used for the booking and the number of participants.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
アトランティス潜水艦ツアーにご参加いただき誠にありがとうございます。
この度は、お子様にも同じ体験をしてほしいという想いの元、お申し込みされたにも関わらず、ご期待に叶った眺望やサービスではなかったために、残念なお気持ちだったかと察します。
ご指摘いただいております潜水艦へ乗り継ぐための船につきましては、おっしゃる通り15分ほど乗船していただいておりますが、 ツアーペー上ではご案内しておらず申し訳ございませんでした。
同様のご迷惑をおかけしないためにも、早速ツアーページを更新させていただきました。
船酔いに関するご案内は、バウチャー上に明記させていただいておりますので、事前にご確認いただけましたら幸いです。
バウチャーにつきましては、持参されている方もいるため、当日確認させていただておりますが、お申込み名と参加人数の確認のみでもご参加いただけますのでご安心ください。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム