All Reviews for Search by check-in location

The shuttle staff were kind, and the staff on the board were really funny, making it a lot of fun! For first-timers, there might be a little fear at the moment of takeoff, but you quickly go up, and once you reach 150 meters, you can see the hotel and Diamond Head, which was really beautiful! Also, everyone participating, except for the staff, were Japanese, so I was able to chat with them comfortably! Since it was a tandem parasailing experience and I was participating alone, I flew together with another Japanese woman I met there! By the way, she flew twice!

送迎の方も優しく、ボードのスタッフもすごく面白い方ですごく楽しかったです！初めての方は飛ぶ瞬間少し怖さがあるかもですが、一瞬にして上まで行きますし、150mまで達してたら
ホテルやダイヤモンドヘッドなどが一望できすごく綺麗でした！また参加している方はスタッフ以外、日本人の方だったので仲良く話すことも出来ました！2人乗りのパラセーリングだったので1人での参加だったので、そこで初めましての他の日本人女性の方と一緒に飛びました！ちなみその方には2回飛んで頂きました！

The weather was nice, but unfortunately, clouds appeared just as the sun was setting on the horizon, so I couldn't see the beautiful sunset, which was very disappointing. The captain of the boat and the two staff members who were also the bartender were friendly and fun, but they didn't speak Japanese. However, since we weren't having difficult conversations, it was enough to enjoy the scenery while drinking and having fun on the yacht. This time, there were more waves than expected, and when we headed out to sea, it felt like a roller coaster, but that was enjoyable too.

お天気は良かったのに、太陽が水平線に沈む頃に雲が出てきてせっかくのサンセットが見られずとても残念でした。
船のキャプテンとクルー兼バーテンダーの2人のスタッフはフレンドリーで楽しい方でしたが、日本語は通じませんでした。ですが難しい話をする訳ではないので、景色を見ながらお酒を飲んでヨットを楽しむには十分です。
今回は思いの外、波のうねりがあり沖に向かって行く時はジェットコースターのようでしたがそれもまた楽しめました。

It was better than we thought it would be. We loved it.. recommend it!!!

I experienced the 120m plan. It was my first time parasailing, and flying over the beautiful ocean in Hawaii felt amazing. The location is also close to Waikiki, and since the duration is short, I recommend it because you can enjoy other activities or shopping afterward.

120mプランを体験しました。
パラセイリングは初めてでしたが、ハワイの綺麗な海の上を飛ぶのは最高に気持ちが良かったです。
体験場所もワイキキから近く、時間も短いので終わってから他のアクティビティや買物等楽しめるのでおススメです。

I hadn't made a reservation for the airport transfer to the hotel in advance, but after arriving at the airport, I asked the person at the Roberts Hawaii counter, and I was able to pay with my credit card on the spot and use the service. I also planned to use Roberts Hawaii for my return, so I made a reservation through VELTRA about two days before my departure. The payment included a tip, so it was very convenient without having to think about it. I recommend it.

空港からホテルへの送迎の事前予約をしていなかったのですが、空港に到着してから、ロバーツハワイのカウンターにいる方にお願いしたら、その場でクレジットカードでお支払いをして利用できました。
帰りもロバーツハワイでお願いしようと思い、帰国の2日前くらいにVELTRAで予約しました。
支払料金にチップも含まれていたので、何も考えずらくちんでした。
おすすめです。

Best thing I did in Hawaii. Crew were amazing! Cornbin was my favourite (dude with the shredded 6 pack and sweet smile). The perfect way to see some beautiful turtles. Also great opportunity to sale the crystal clear waters. 10/10.

Purchased our VIP package from the outset it was a great night good food fantastic entertainment and a very lovely waitress all made it a very special evening. The costumes were amazing and singers and dancers excellent a true taste of Hawaii and its culture along with a lot of happy memories of different musical stars we have

Great boat and friendly crew, relaxing morning and turtles easily spotted. Highly recommended

Last time when I wanted to jump on a catamaran, it was fully booked, so this time I made a reservation in advance despite some concerns about the weather.

We departed from the bright beach and enjoyed the sunset on the water! On the way back, we experienced the beautiful night view of Honolulu.

It was truly wonderful since we can't see the sunset every day. The woman who prepared the drinks provided prompt service and even offered refills without us having to ask.

Indeed, Japanese was not spoken, but it was not a problem at all. There were no noisy people, and no one was standing on the net.

以前にカタマランに飛び込みで乗りたいと言った時は満席で断られたので今回は天気の不安もある中、事前予約しました。
まだ、明るいビーチを出発して、洋上でサンセット！帰る時にはホノルルの夜景と素晴らしい体験が出来ました。
毎日、サンセットを拝めるわけではないので本当によかったです。
飲み物を用意してくれた女性もテキパキとサービスしてくれてこちらから言わなくてもおかわりの催促をしてくれました。
確かに日本語は通じないけど、なんの問題もないです。
騒がしい方は全くいなくネットの上に乗る人もいませんでした。

I participated in the tour for my wife, who loves hula. The location was convenient, being close to the hotel and having a shopping mall nearby. Above all, the entertainment from the show was excellent.

フラ好きの女房の母親の為にツアーに参加しました。
場所がホテルから近くショッピングモールも有り便利でした。
何よりショーのエンターテイメントが最高でした。

The staff was already at the pickup location to confirm everything, which made me feel very secure using the service. If I have the chance to go to Hawaii again, I will definitely use it. Thank you very much.

ピックアップの場所にあらかじめスタッフの方がいてくれて確認してくれます。なのでとても安心して利用できました。またハワイに行く事があったら利用しようと思います。ありがとうございました。

The staff was already at the pickup location to confirm everything, which made me feel very secure using the service. If I have the chance to go to Hawaii again, I will definitely use it. Thank you very much.

ピックアップの場所にあらかじめスタッフの方がいてくれて確認してくれます。なのでとても安心して利用できました。またハワイに行く事があったら利用しようと思います。ありがとうございました。

The flight from Kapalua to Honolulu was canceled, and I was rebooked on a different flight from Kahului. I called the local contact to inform them, and they assisted me. After arriving in Honolulu, they were waiting for me with a name board at the baggage claim area. It takes a bit of time since we board at the inter-island terminal and go through the international terminal, but it's understandable since it's a shared ride.

カパルアからホノルルへの便がキャンセルになり、カフルイ発の別便に振替になりました。
現地連絡先に電話してその旨を伝えて、対応いただきました。
ホノルル到着後、手荷物のターンテーブルのところでネームボードを持って探してくれていました。
離島ターミナルで乗って、国際線ターミナルを経由するので少し時間はかかりますが、乗り合いなので仕方ないことです。

I use this service every time. While I might get used to the tipping culture if I come to Hawaii multiple times, to be honest, I don't want to focus too much on that. So, including tips is helpful. There are times when it can be a bit slow due to multiple transfers, but I think it's just part of the experience and can't be helped.

毎回利用しています。
ハワイに何度も来ればチップ文化になれるものかもしれませんが、出来る限りあまりそちらにばかり気を使いたくないのも本音。
なのでチップ込みは助かります。
経由が多くてもたつく時もありますが、ある程度計算のうちですし仕方ないと思っています。

I was wondering if the food wouldn't be good because it's a buffet, but the quality is high! The whole roasted pig and roast beef are really delicious. The show was also amazing, and the venue was lively, it was the best!

ブュッフェだからご飯が美味しくないのかなーと思っていたら、質が高いです！豚の丸焼き、ローストビーフも本当に美味しい。ショーもすごく会場が盛り上がり最高でした！

This was my dads first dive in Hawaii while visiting and we could not have had a better morning diving with Divemaster Red! The first spot we dove for our deep dive was the Sea Tiger ship wreck which sits in about 115' of water yet is only about a half mile out. The wreck was full of life. We saw a big sea turtle, eels, a white tip reef shark and many different fish species including a frog fish. Our divemaster Red is insanely good at finding all kinds of difficult to spot marine life. There was also a few spots on the wreck that are opened up and safe to swim through if you are comfortable. The second spot we dove was the old Kewalo drain pipe. The visibility at this spot was absolutely perfect. There were so many different fish swimming around the reef. Red did not disappoint on this dive either! He found a tako (octopus) that we were able to take pictures of. He also found a few other rare, very difficult to find reef fish that I had never seen before! We couldn't have possibly enjoyed our time underwater more! The captain of the boat was hilarious keeping everyone entertained while top side. Due to the proximity of these awesome dive sites to the boat harbor it seemed like the longest amount of time spent on the boat was for our surface interval, which would be nice for those who get sea sick easily. Lucky for us, conditions were calm and perfect and we couldn't have had a better morning of diving. My best advice is to stay close to the Divemaster and pay close attention because they are looking for awesome things to show you that you would otherwise miss.

After getting off at the airport, there was a staff member in an easy-to-find location. We loaded our luggage and set off. The driving was quite reckless. We started at a red light and got flipped off from the oncoming lane, and the driver reacted similarly. Even though it was a large vehicle, we made a forced U-turn in the middle of the road. It was a bit nerve-wracking, but since the shuttle is inexpensive, I might use it again.

空港を降りてからは分かりやすい場所に係りの方がいました。荷物を乗せていざ出発。なんせ運転が荒い荒い。赤信号発進で対向車線から中指を立てられ、ドライバーも同様。大きな車なのに、道の真ん中で無理やりUターン。少しヒヤヒヤはしましたが、シャトルの中では安価なので、また利用するかもしれません。

I wanted to change the pickup location, and when I called the day before (with a Japanese staff member), they smoothly made the change for me, which was very helpful. I arrived at the meeting point earlier than scheduled (15 minutes early), and I felt sorry for the people already on the bus.

ピックアップの場所を変更したく、前日に電話（日本人スタッフ）をしたらスムーズに変更してくださり助かりました。
予定の時間より、早めに（15分）集合場所に行ったのでが、バスが来ていて
乗車している方に申し訳ない気持ちになりました。

After picking up our luggage at the airport, we were relieved to meet with Roberts right there. We got into the car and set off to the hotel with several other groups. When we arrived at the first hotel and got out, the driver (who spoke only English) said, "Look at the luggage tag, NO," and we got back in the car to leave again. We spread out the map and looked at the scenery around us, feeling increasingly anxious. When we finally arrived at the last hotel, we were sure it was wrong, and as we tried to communicate with a few words, the driver said, "OK," and took us back to the original hotel. This incident happened because we had made a reservation mistake, but we were grateful for the kind "OK" that helped us out.

空港で荷物を受け取り、その場でロバーツの方と合流できひと安心。
車に乗り込み何組の方とホテルへ出発。初めに着いたホテルで下車すると
ドライバーの方（英語のみ）「荷物のタグを見て　NO」また、乗車して
出発。私たちは、地図を広げ周りの景色を見ながら不安がつのるばかりでした。最後に着いたホテルで、やっぱり違うと確信し、単語を並べ会話をすると、「OK」と言って、初めのホテルまで連れて行ってくれました。
私たちが、間違えて予約をしていた為の出来事でしたが、優しい「OK」の一言で助かりました。

I think it was about an hour with each group lasting around 10 minutes. While waiting below, I thought 10 minutes would be short, but the time spent in the air during parasailing felt long. It was quite stable with little swaying, making it more comfortable than being on the boat. If the weather is good, the view is fantastic. I had some money with me for tips, but I was unsure how much to give.

1組10分程度で約1時間くらいだったと思います。
下で待っている間は10分は短いかなと思ってましたが、パラセイリングで上空にいる時間は長く感じました。揺れることも少なく安定していたのでボートより快適でした。
天気が良ければ景色も最高です。
持ち物に多少のお金とあり、チップ用ですがいくら渡したらよいのか迷いました。

We went parasailing at my husband's request. I wasn't sure about the height, but we chose the middle option of 120 meters. It felt great to speed across the water on the boat, and it was enjoyable to watch the other passengers flying as well. Flying ourselves was truly the best experience. During the descent, we playfully dipped into the water, which also became a nice memory.

夫の希望でパラセイリングへ。高さはよくわからなかったけど、中間の１２０M にしました。
ボートで風を切って走っていくのも気持ちいいですし、同乗者の方が飛んでいるのを見ているのも気持ちいいですし、自分たちが飛んでいるのも本当に最高でした。下降のときに、いたずらで海面ばっちゃんされるのですが、それもいい思い出です。

I challenged myself to 150 meters. At first, I was a bit lost, but once I tried it, it was so much fun that I absolutely recommend the 150 meters and the water splash!

Everyone except us was from overseas, so I felt a bit out of place, but the guide spoke to us in broken Japanese and made sure we were okay, so I never got bored.

If you ask, they will take photos for you! There were some unique shots, and I was really glad I had them take pictures since it was such a special trip.

150メートルを挑戦しました。
はじめは迷いましたが、やってみるととても楽しかったので絶対150と水ドボンをおすすめします！
私たち以外は全員外国の方で少しアウェイ感を感じましたが、ガイドの方がカタコトの日本語で気にかけて話しかけてくれたので退屈することはなかったです。

写真もお願いすると撮ってくれます！
中にはユニークな写真もあって、せっかくの旅行なので撮ってもらってよかったなあと思いました。

There were about two groups of Japanese participants, and most were from Europe and America. Unfortunately, it was a cloudy day, and it rained shortly after departure, but just before sunset, the sun peeked out, and although it wasn't a complete double rainbow, we could see one over the ocean. Your feet will definitely get wet, but it might be good to expect that getting wet from the rain can happen. When I went, there weren't any waves splashing onto the boat. You can store your bags and shoes on the back of the chairs, so that's fine. If you want to enjoy it even more, joining in with the European and American vibe can make it quite fun. The staff also helped to liven things up, and the cheerful music playing was a nice touch.

日本人参加者は2組程度、ほとんどが欧米の方でした。あいにくの曇り空で、出発直後に雨が降りましたが、日没直前に太陽がのぞき、洋上に完全ではないですが、ダブルレインボーが見えました。足は確実濡れますが、こんな風に雨で濡れることもあるのは想定した方が良いかもしれないですね、波が船にかかるって濡れる事はわたしのときはなかったです。荷物や靴は椅子の背もたれに入れられるので大丈夫ですよ。より一層楽しむなら欧米人のノリにのっかると、結構楽しくなってきます。スタッフも盛り上げてくれるし、ご機嫌な音楽も流れているのが良かったせです。

We went to Hawaii for our honeymoon. We also tried parasailing for the first time. We challenged ourselves to the highest level at 150 meters, and my wife, who has a fear of heights, really enjoyed it. I think being higher allows for a longer time in the air, making it even more enjoyable. It became the best memory for us.

新婚旅行で初めてのハワイに。
パラセイリングも初めて体験しました。
一番高い150mにチャレンジしましたが、高所恐怖症の妻もすごく楽しんでいました。
高い方が空中にいる時間も長いので、より楽しめると思います。
最高の思い出になりました。

This time, I traveled alone, so I used this shuttle. When I was looking around at the group exit, someone called out to me, and I was able to find it right away. Also, the waiting time until getting on the shuttle was about five minutes, and I was able to get to the hotel very smoothly.

今回は、一人で旅行したので、このシャトルを利用しました。
団体出口できょろきょろしていると声をかけて頂き、すぐにわかりました。又、シャトルに乗るまでの待機時間も５分ほどで大変スムーズにホテルまで行くことができました。

If you want to get out of Waikiki for a quick outing then this Tradewind Sail with Mana Kai Catamaran is perfect! Departing from the middle of Waikiki, it's a beach boarding and all you need is a pair of sunglasses and water. The captain and crew took us towards out the blue ocean and there you are just sitting looking at the iconic Diamond Head.
It's was great to just relax and bake under the sun for one hour!

I requested a transfer from Hilo Airport to the hotel, but there was no guidance upon arrival at the airport, and I felt lost and anxious asking various people for help. In the end, a driver from Roberts Hawaii called to inquire and successfully took me to the hotel.

ハワイ島からイノウエ空港→ホテルまでの送迎を依頼しましたが、空港到着から案内が無くいろいろな人に聞いて途方に暮れて不安だった。
結局はロバーツハワイの運転手が電話で聞いてくれて無事ホテルまで送迎していただました。

After arriving, when I went to the lobby, they only spoke English, and when I showed my voucher, they asked me where I was going. Since I had a reservation, they should have been able to find out the hotel location. When I was ready and headed to the bus, I was the only one, yet I was made to wait on the bus without any explanation. The two drivers and one guide started chatting for a while, and it was unclear when we would depart. I was left waiting for about 10 minutes before we finally set off. I still don't understand what that time was for.

到着後、ロビーに行ったら英語しか通じなくバウチャー見せてもどこ行くの？と言われる始末。
予約してるからホテルの場所は調べればわかるはず。
準備できてバスに向かったら1人だけのはずなのになんの説明もなくバスでしばらく待たされる。
運転手２人と案内係１人の３人でしばらく雑談が始まって、いつ出発するのか不明。
10分くらい待ちぼうけさせられてやっと出発。
なんの時間だったのか今でもよくわからない。

First and most important to me was the kindness and concern for my safety. The guys were perfect gentleman and treated me like I was their family. The sail was breathtaking! They went above and beyond to give us an experience we will not forget. It was beautiful and my pictures actually came out great! Thank you for a special memory. I would recommend this trip to everyone! Don’t hesitate to book this trip it will not disappoint you.

The staff doesn't speak any Japanese at all, but you can understand where the life jackets are and how to wear them through body language and nuances. The only other Japanese guests were a family with us, and everyone else was probably American, so we couldn't understand the English jokes and conversations, but since we came to Hawaii, we shouldn't expect Japanese. The waves were very calm, and it was clear until it started to get cloudy on our way back, which felt really nice. The experience of seeing the cityscape of Honolulu and the differently oriented Diamond Head from the sea is quite rare, making it a very valuable and refreshing experience. We were also lucky enough to have dolphins swimming alongside us. You can buy alcohol and soft drinks on board. There was a commemorative photo taken before departure, and you pay $15 when you return.

スタッフは全く日本語を話せませんが、救命胴衣がどこにあるか、どうやって着用するかの説明はボディランゲージやニュアンスでわかります。お客さんも私たちともう一組の親子だけが日本人で、あとはたぶん全員アメリカ人で、英語のジョークなど会話がわかりませんが、ハワイに来たのだから日本語に期待してはいけないのです。とても穏やかな波で、帰り際に曇ってくるまでは快晴で、とても気持ちが良かったです。海からホノルルの街並みや向きの違うダイヤモンドヘッドが見られる体験はなかなかできないので、とても貴重で、また爽快な体験でした。イルカが並走するという幸運もありました。船内でお酒やソフトドリンクが買えます。出航前に記念撮影があり、帰ってくると$15払います。