All Reviews for Search by check-in location

I used this service to get from the hotel to the airport. Due to the one-way street, our hotel was the first stop, and then we headed to the airport after stopping at two other hotels. Since it was a shared ride, there were other passengers (including non-Japanese) as well, and we exchanged greetings in a friendly atmosphere. Since you can bring up to two suitcases for free, if there’s no reason to take a taxi alone (or with one other person), I would use this service again.

ホテルから空港に行くときに使用。一方通行の都合上うちのホテルは1番目だったのですが、その後2つのホテルを経由して空港に向かいました。混載ですので他の方々も（当然日本人以外も）一緒になり、挨拶交わして和気あいあいとした雰囲気でした。スーツケースも2つまで無料なので1人（または2人）でタクシーを使う理由がないのであれば、また利用すると思います。

This tour was everything I'd hope it would be. I went out with a group of 6 six friends to celebrate my birthday. This was perfect. Great snorkeling and absolutely beautiful views. The tour included three drinks as well. Main Tai's and Coronas were offered free of charge.
I made a great decision coming on this tour. My only wish is that it lasted longer.

We had the most fun time on the boat. The water of Waikiki can’t be explained. The staff was very friendly, as they say with a lot of “aloha spirit”. Great music and it’s open bar, you can’t go wrong with any of that. Music was on point, and the whales decided to give us a show as well. Hands down, the best activity in Hawaii, so worthy!!!

I participated in the morning session and chose the 90m option. There were three groups, including us, totaling seven people. The "m" likely refers to the length of the rope, and at 90m, it felt like there was no slack in the rope, making it rise quite high. The 150m option seemed to have a bit of slack, so it didn't look like it was going as high. If it's your first time, I think the 90m option is sufficient since the price is also lower.

It would be nice to have a waterproof phone case that you can hang around your neck to take photos from above. I'm worried about dropping a selfie stick. I wasn't sure about the tipping standard, so I gave $20 each to the two instructors, but it seems that wasn't necessary. They took about 112 photos for us. You can decide whether to purchase them after looking at the photos.

朝イチの参加で90mにしました。
私達を含め３組7人でした。
mは恐らく紐の長さなので、90mだと紐のたるむ部分がなくてかなり上まで上がっている気がしました。150mの方は紐が少したるんでそんなに高く上がっているようには見えませんでした。
初めてなら料金も安いし90mで十分だと思います。
首から下げれる防水のスマホケースがあれば上からも写真が撮れていいと思います。自撮り棒は落としそうで怖いです。
チップは相場がわからず、インストラクターの方2人に1人20ドルずつ渡しましたが、そんなに渡さなくて良かったみたいです
写真は112枚ほどとってくれていました。
一応写真を見てから購入するかを決めれます。

As soon as you exit the airport, you can easily catch a ride, and there are many vehicles available. However, both drivers between the airport and the hotel had poor quality, so since the prices are similar elsewhere, I plan to use a different company next time.

空港を出てすぐに捕まえられるし、配車も多いんだろうけれど、空港～ホテル間のドライバーがどちらも質が悪かったので、値段は余所も大差ないし次回は違う会社を使う予定です。

I usually go with tours from major travel companies, but this time I tried arranging everything myself for the first time. After going through immigration, I immediately found a representative from Roberts Hawaii at the group exit, and we arrived at our destination after stopping at three hotels on a shared bus. The travel time was short, and even with a midday flight, we reached Waikiki quickly. It was very smooth and I felt secure using the service. I plan to use it again next time.

いつもは、大手旅行会社のツアーでしたが、今回は初めての個人手配にしてみました。
入国審査後、団体出口にて直ぐにロバーツハワイの方がおり、混在バスで3つのホテルを経由して到着しました。所要時間も短く、お昼着の便でも直ぐにワイキキです。とてもスムーズかつ安心して利用できました。また次の機会も利用しようと思います。

Every time I go to Hawaii, I use Roberts Hawaii for transportation. Their timing is always perfect, which gives me peace of mind. I look forward to using them again next time.

ハワイに行った時は毎回ロバーツハワイさんの送迎。
時間もピッタリで安心です。
次回もよろしくお願いします。

I was waiting at the front desk 15 minutes before the pickup time, but I was surprised when they arrived 10 minutes early! In my case, we only visited four hotels, so we arrived at the airport before check-in started. I was about fifth in line. Since it was JAL, many other shuttle buses and groups arrived afterward, and the check-in area was very crowded. However, once check-in started, I was able to check in right away, and the security check was also very smooth with hardly any wait! My English is at a basic level, but they just called my name loudly to confirm it, so it’s not a problem if you can’t speak English at all. The fact that they only visit a maximum of five hotels really saves time and reduces stress, so I highly recommend it! I would like to ask Roberts Hawaii again when I come to Hawaii.

ピックアップ時間の15分前にはフロントにて待機してましたが、10分前に迎えに来て頂き早すぎてビックリしました！
私の時は、自身のホテル合わせて4つしかまわらなかったのでチェックイン開始前に空港に到着しました。前から5番目位に並びました。
JALでしたので、その後続々と他社の送迎車や団体が到着しチェックインは大混雑の様子でした。
チェックイン開始後はすぐにチェックインでき、保安検査も大して並ばずとてもスムーズでした！！
私は英語は片言レベルですが、大きい声で名前を呼ばれて名前等を確認されるだけなので英語は話せなくても全く問題ありません。
ホテルを最大で5箇所しかまわらない点がかなり時短になりストレスも無いのでかなりオススメです！
また、ハワイに来る時はロバーツハワイさんにお願いしたいです。

This is my third time, and I always enjoy the different content and songs each year. This year, I was moved by the female singer's voice. The fire show was also dynamic and thrilling; it was a lot of fun. Thank you very much.

三回目になりますが、毎年違う内容や歌に楽しませていただいてます。今年は女性の方の歌声に感動しました。火のショーもダイナミックでハラハラドキドキ楽しかったです。
ありがとうございました。

I previously participated in a regular sailing to enjoy the sunset, so this time I signed up because I could see the fireworks on Friday night. Watching the fireworks from the boat was a different experience compared to viewing them from Waikiki Beach, and it was great. There was nothing obstructing the view, so I could see the fireworks clearly from the moment they launched and as they continued to go off one after another.

It was a bit disappointing that we stopped the boat early and stayed in the same spot for quite a long time to watch the fireworks. It gets chilly at night, so bringing a windbreaker was definitely the right choice.

以前は、サンセットを楽しむ通常のセーリングに参加したので、今回は金曜夜の花火が見られるということで申し込みました。
船上からの花火観賞は、ワイキキビーチから見るのとは、また違った感じで良かったです。何も遮るものがないので、花火が上がる瞬間から、次々と打ち上がる様子がよく見えました。
花火を見るため、早めに船を停めて結構長時間同じ場所に留まっていたのが、残念。
夜は冷え込むのでウィンドブレーカーは、持って行って正解でした。

The moment I entered the sea, I encountered a sea turtle! After that, I was lucky enough to see dolphins from the boat! The staff were very kind and made me feel comfortable participating in the tour! ❤︎ I definitely want to use this service again.

海に入った瞬間ウミガメに会えました！
そのあと船からイルカも運良く見ることができました！
スタッフの方もとても優しく接してくれたため安心してツアーに参加できました！❤︎
また是非利用したいと思います。

The fireworks on Friday ended in the blink of an eye, but it was very pleasant to watch and became a great memory. It was fun to enjoy drinks together while being on the yacht.

金曜の花火はあっと言うまに終わりましたがとても心地よく見られて良い思い出になりました。ヨットの中も飲み物を飲みながら皆で盛り上がって楽しかったです

One of the highlights of our trip! Great atmosphere and staff. We had 6 of us ages 22-26 and it was a blast!

The pickup was on time! There was a child who got a bit drunk, but the kind brother took good care of him! The explanations were easy to understand, and he made it fun and exciting, so I would like to participate again!

お迎えも時間通り！
酔った子がいたのですが、ちゃんと見てくれてすごく優しいお兄さんでした！
説明もわかりやすく、楽しく盛り上げてくれたのでまた参加したいと思いました！

I had a reservation starting at 5:00 PM, but for some reason, I was guided to a course starting at 5:30 PM and ended up waiting on the beach for an hour feeling anxious. This year in Hawaii seems to be quite cold, and I think it would be tough without a somewhat thick jacket on the water. In fact, there were people wearing thin down jackets. We wore hoodies, but we ended up putting on the windbreakers we had brought as a backup while on the water. Although you won't get splashed by waves, you do have to enter the water when boarding and disembarking, so if you're wearing long pants or a long skirt, it's better to wear something that can be rolled up to above the knees. The reception and everything else is in English. During our time there, about 80% of the guests were from English-speaking countries, except for six Japanese people and a family of four from Korea. Before boarding, there is a photo service that takes pictures without asking, and after disembarking, you're encouraged to purchase them for around $20. For some reason, even though we had our pictures taken, we ended up with none. The sailing itself was wonderful, and even while enjoying drinks on the water, I didn't feel seasick and had a great time.

17:00からを予約していたのですが、なぜか17:30からのコースを案内され、不安なまま1時間砂浜で待つことになりました。
今年のハワイはかなり寒いようで、海上ではやや厚手の上着がないとつらいと思います。実際、薄手のダウンを着ている人もいました。私たちは、パーカーを着ていましたが予備で持っていたウインドブレーカーを海上では着ていました。波をかぶったりすることはないのですが、乗船と下船には水の中に入るので、長ズボンやロングスカートを着用する場合は、膝上までたくし上げられるものにしたほうがいいと思います。受付その他全て英語対応です。私たちの時は、日本人６人と韓国人家族４人以外の8割方は英語圏の方でした。乗船前に、写真を撮るサービスがあり有無を言わさず撮られ、下船後に20ドルくらいで購入を勧められます。私たちはなぜか撮影したにもかかわらず、写真がないという…。セーリング自体はとても素晴らしく、海上でアルコールを飲みながらでしたが酔うこともなく楽しめました。

I took this tour in March as I wanted to find a tour that would take me snorkeling but not spend a half a day or more doing so. This boat trip was perfect! The catamaran took us just a short ride to swim with turtles. We saw 4 turtles and were able to get super close! Then we took the boat around and saw a TON of dolphins. The crew was awesome and this tour is great if you want a little bit of everything in just 2 hours. I would definitely do it again and highly recommend it!

The pickup was on time, so I was able to wait without feeling anxious. The staff were polite and cheerful, which was wonderful.

お迎えがきちんと時間に合わせてなので
不安になることなく待つことができました。
丁寧で明るいスタッフの方が素敵です。

For a trip with two people, we will use the shuttle bus. Since there are only 2 or 3 groups sharing, we will arrive in Waikiki in the shortest time. Other companies' large buses (H○○) take quite a while for pick-up and drop-off. Mr. Roberts is polite, cheerful, and has a great vibe.

二人での旅ではシャトルバスを利用します。
乗り合いの人数も２．３組なので時間が最短でワイキキへ
早く着きますね。
他社の大型バス（Ｈ○○）の送迎は結構時間がかかります。
ロバーツさんは、丁寧で明るくていい感じです。

At first, I thought it wouldn't be much since the price was low, but the crew was great at getting everyone excited. Even though I couldn't speak Japanese, it didn't matter; they worked hard to engage us with gestures. There were many foreigners, but we could all enjoy the experience together. When the fireworks went off, the excitement peaked again.

It was truly fun, and if I come to Hawaii again, I definitely plan to join this again.

最初は　値段も安いし
たいしたことはない　だろうと思って
乗り込みましたが
クルーの方々の盛り上げ方がうまい。
日本語が通じないけど　そんなの関係なく
一生懸命　身振り手振りで盛り上げてくれる
外人が多かったけど
知らない人たちと一緒に盛り上がれる
花火が打ちあがると
またまた大盛り上がり

本当に楽しくて
また　ハワイにきたら
次も絶対乗ろう思っています。

The application through the travel agency was expensive, so I applied for the plan with Veltra this time. I was grateful that they dropped us off at each airline. I will use it again.

旅行会社での申込みは高価だったので、今回ベルトラのプランに申込みしました。
航空会社毎に降車してもらい、ありがたかったです。
また、利用します

It was close to Waikiki, simple, and very good. This was my second time parasailing in Hawaii. Previously, I did parasailing combined with snorkeling at Hanauma, but I was disappointed because the instructor there was of Chinese descent and quite indifferent. This time, I felt it was very good.

ワイキキからも近くシンプルで非常に良かったです。
ハワイでは2度目のパラセーリングになりました。
以前 ハナウマシュノーケルとセットのパラセーリングをしましたが ハナウマのインストラクターが中国系の人で素っ気なく残念な思いをした分 今回は 非常に良く感じました。

Beginners can ride too! As mentioned, I was able to ride. Jimmy, who taught me, explained everything clearly. The staff also engaged in conversation, helping to ease my nerves. After changing, we took photos and played games, which was a lot of fun. I highly recommend it!

初心者の方も乗れます！の通り、乗れました。
教えてくれたジミーさんがわかりやすく教えてくれました。
スタッフの方も常に会話してくれて、緊張をほぐしてくれました。
着替えた後も写真を撮ってくれたり、ゲームをしたりと楽しめました。
おススメです！

Dumped us off at the corner road to the hotel with 5 bags to haul ourselves saying vehicle wouldn't fit to go to lobby. They have smaller vehicles because I saw one arrive the hotel another day. They should know which vehicles accommodate which hotels and plan accordingly. Won't use this service again. Price too high for the inferior service provided.

Picks us up at corner of road, not at hotel lobby. Had 5 bags to maneuver ourselves.

I truly felt that participating was worthwhile. Before boarding, I requested some photos, and they took not only the overall shots of parasailing but also captured our expressions and the views from the boat, totaling around 90 photos. It's necessary to inform the staff and the captain that you'd like photos before boarding and before parasailing, but it's reassuring that you can decide whether to purchase them after returning to the office and viewing the photos. The cost for the photos was $30, and we gave the captain a total of $20 in tips for the four of us. It created the best memories!

参加してよかったと心から思います。乗船前に写真をお願いし、撮っていただきましたが、パラセイルの全体像だけでなく、表情、船からの景色も撮ってくださり、90枚程度撮っていただきました。乗船前やパラセイル前にスタッフや船長さんに写真が欲しいと伝える必要がありますが、事務所に帰ってきて写真を見てから購入の有無を決めることができるので安心です。写真代は30ドル、チップは4人で合わせて船長さんに20ドル渡しました。最高の思い出ができました！

I participated in a semi-private SUP lesson in perfect weather and just the right climate. The instructor was very skilled in Japanese and was friendly, making the experience enjoyable. Doing SUP while feeling the sea breeze was very pleasant! There were some waves, and at one point, the instructor helped me ride the waves, which was fun.

天候にも恵まれ、ちょうど良い気候の中、Supセミプライベートレッスンに参加しました。インストラクターの方は日本語とても上手で、フレンドリーに接してくださり、とても楽しみながら体験することができました。海風を感じながら 行う Supはとても気持ち良かったです‼少し波もあり、途中インストラクターが波に乗せてくれたりして、楽しかったです。

I learned that fireworks are launched every Friday, so I made a reservation for Friday. At the meeting point, Mai Tai, we were able to watch the sunset before departure, and the fireworks viewed from the boat while enjoying drinks were very beautiful. It was also great to see the night view of Hawaii from the sea. When getting on and off the boat, you might get wet, so it's a good idea to bring a towel and prepare for getting wet.

毎週金曜日に花火があがる情報を知り、金曜日に予約をとりました。集合場所のマイタイでは、出航前に夕日を見る事ができ、お酒を飲みながら船で見る花火はとてもキレイでした。また海からみるハワイの夜景も見れたので良かったです。船から乗り降りする時は濡れるので、タオルと濡れても大丈夫な用意しておいた方が良いです。

The instructors were lively and had great energy even early in the morning. I paid a $30 tip. I've heard that you might see whales and dolphins, so I think you can look forward to that.

インストラクターさん方のノリが良くて朝イチでもテンションアゲアゲでした。チップは$30払いました。クジラやイルカが見えるときもあるらしいので期待していいと思います。

We went on the Friday 21 and over sunset cruise.
The crew was great, the drinks were great, the people on the cruise were great and the weather was great. We will go again the next time in Waikiki.
I know a lot of greats, but the cruise was great.

We boarded the boat and set off for parasailing! I only observed from the boat while my two children experienced it. The captain and staff had great conversations and jokes, which made my observation really enjoyable.

The staff took care of all the preparations! Once we arrived at the starting point, they put on a harness-like gear and we started right away. There was a slight feeling of floating, but the breathtaking view in front of me quickly made any fear disappear. It was quite high. If you're afraid of heights, you might find yourself gripping the belt tightly, but if you're not, you can relax and let go with one hand!

I read that there was a possibility of landing in the water, so I wore a swimsuit, but I only got wet up to my butt, so I didn't get too soaked. However, it's definitely better to wear a swimsuit. It might depend on the season, but since it was early morning, it was quite cold. You can place your belongings at your feet, so it's a good idea to have something to cover up with.

Due to the weather and being the first ride of the day, by the time we returned to the port, I was able to wear a T-shirt and shorts over my swimsuit.

港から船に乗りいざパラセイリングへ！
私は船で見学のみ、子ども2人で体験してきました。船長、スタッフの方のノリの良い会話、ジョークも楽しく見学している私もすごく楽しめました。
準備はスタッフの方が決めてくれます！ハーネスっぽい装備をつけてもらってポイント地点に着いたらすぐにスタート。多少の浮遊感はありましたが目の前に広がる絶景にすぐに怖さも吹き飛びます。結構高いです。高所恐怖症だとベルトをひたすら掴んで硬直状態になりますが、そうでないなら片手を離してリラックスもできます！
海への着地の可能性ありと書いてあったので水着でいきましたが、お尻までボチャンと浸かるくらいであまり濡れませんでした。でも水着で行った方がいいです。ただ時期にもよると思いますが、早朝だったのでかなり寒かったです。荷物は足元におけるので羽織るものがあったほうがいいですよ。
気候と一番最初だったこともあり港に着く頃には水着の上からTシャツと短パンが着れました。