Reviewed by: makiko
This was my second time on a catamaran to see the fireworks on Friday. The luxurious experience of watching fireworks from the sea will remain a cherished memory of my trip to Hawaii. I participated with my parents in their 70s, and they enjoyed it as well. The daytime catamaran is nice, but the night experience is also great as you can see the starry sky. However, it's unfortunate that since alcohol is a free drink, there are many people who get drunk, and some use the restroom with the door wide open, so it might be better to sit far from the restroom.
金曜日の花火を見るカタマランは二度目です。
海から花火を見る贅沢な時間が、ハワイ旅行の思い出として残ります。
70代の両親を連れての参加でしたが、両親も楽しんでいました。
日中のカタマランも良いですが、夜の参加も星空が見れて、とてもよいです。
ただ残念なのは、アルコールがフリードリンクになるので、酔っ払ってる方が多く、トイレも扉を開けっぱなしで使ったり、かなりタチの悪い人もいるので、トイレから遠い席に座った方が良いかもしれません。
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Families |
| Posted on: | 2019/02/24 |
| Activity Date: | 2019/02/22 |
Reviewed by: まっきー
It was an experience like no other, and I had so much fun! The captain and crew were kind and made it enjoyable, so I felt at ease taking on the challenge. I want to ride again!
今まで体験したことのない感覚ですごく楽しめました!
船長さんたちも優しく、楽しませてくれたので安心して挑めました。
もう一度乗りたいです!
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Couples |
| Posted on: | 2019/02/23 |
| Activity Date: | 2019/02/20 |
Reviewed by: イーヨー
I appreciated that the shuttle service to the hotel was included, and it was great that it was okay to be wet as long as I had a bath towel laid out. I chose the 150-meter option, and even as someone with a fear of heights, I was able to enjoy it. The local crew took beautiful photos with a single-lens camera, which made for even more memorable moments.
ホテルまでの送迎付きで、バスタオルさえ敷いていれば濡れていてもOKなのが有り難かったです。150メートルを選択しましたが、高所恐怖症でも楽しめました。現地クルーの方が一眼で綺麗に写真を撮ってくれたので、更に思い出になりました。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2019/02/23 |
| Activity Date: | 2019/02/20 |
Reviewed by: ひでちゃん
I was scared before it started, but it seems like I had fun when it was over. Now I want to try the 150m ride!
始まる前は怖がっていましたが
終わると楽しかったみたく
今度は150mに乗りたい言ってました^o^
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2019/02/23 |
| Activity Date: | 2019/02/20 |
Reviewed by: ちょー
When I arrived at the luggage pickup area, a person in an aloha shirt called my name, and I recognized them right away. It took about 30 minutes to get my luggage, but they waited for me. After confirming the name of the hotel I was staying at, we departed with about ten people on board. There was traffic, and it took about an hour from the airport to the hotel in Waikiki, so I was glad I chose the shuttle bus.
荷物受け取り所に着くとアロハシャツの方が
私の名前を呼んでくれ、すぐにわかりました。荷物をとるまで30分位かかりましたが待っていてくれました。宿泊のホテル名を確認したあと10人位を乗せて出発しました。渋滞しており、空港からワイキキのホテルまでは1時間位かかったのでシャトルバスにして良かったと思いました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/02/22 |
| Activity Date: | 2019/02/19 |
Reviewed by: Continental
This time, I only requested transportation from Hyatt Waikiki to the airport. The Hyatt has a tour-specific exit facing Koam Street, and there were guests who seemed confused and wandering around, but your company provided a well-written voucher, and after waiting for a few minutes at the valet parking side, a friendly driver came to pick me up. On the shared bus, the driver introduced himself and explained in English the order of drop-offs for each airline at the airport. As always, I felt secure with your company once I got on the bus. There is another company, but without a doubt, Roberts is a reliable company. I will continue to use your services. Thank you very much.
今回はHyatt Waikikiから空港までの送りだけをお願いしました。Hyattにはコア通りに面したツアー専用の出口があり、戸惑って右往左往している宿泊者がいましたが御社からは丁寧に書かれたバウチャーでvalet parking 側で待つこと数分で愛想のいいドライバーが迎えに来てくれました。混載バスで最後のピックアップ場所で自己紹介とこれからの空港までの各エアラインの降車順を英語で説明してくれました。毎回のことですが乗れば安心の御社。もう一社ありますが断然、ロバーツは安心できる会社。これからも使わせていただきます。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/02/22 |
| Activity Date: | 2019/02/16 |
Reviewed by: ako&ai
Out to sea by boat! At a distance of 150 meters, we went up and up, but without any fear, and we even saw whales. It was the best eight minutes. I participated in a one-piece swimsuit, but I didn't get wet and landed safely on the boat! The staff were cheerful and it was a lot of fun! Thank you very much.
ボートで沖に!150m選択で、上がる、上がる、
でも怖さ無く、鯨も見えて、最高の8分間でした。
ワンピースで参加しましたが、濡れず、
ボートに無事着地!スタッフさんも陽気で楽しかった!
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Friends |
| Posted on: | 2019/02/21 |
| Activity Date: | 2019/02/17 |
Reviewed by: ともあき
I also requested this for my return.
It takes about 30 minutes from Honolulu to the airport, but the driver took about an hour as he drove around various places that aren't typically included in the sightseeing route.
I would like to request this again.
帰りもこちらにお願いしました。
ホノルルから、空港までは約30分位なのですが、ドライバーさんが観光では回らないところを結構いろいろ回りながら走ってくれたので1時間位かけてくれました。
またお願いしたいですね。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/02/21 |
| Activity Date: | 2019/02/20 |
Reviewed by: ともあき
It was the kids' first surfing experience. My son was able to stand up on the board from the first day, and my daughter quickly learned to do the same. By the end, both kids were even riding while holding hands! If you want to start surfing, I recommend signing up here.
子供達の初サーフィンでした。
息子は、1本日から立てるようになり、娘もすぐに立てるようになりました。最後の方は、子供達二人で手を繋ぎながらのライディングまで出来るように!サーフィンを始めたいならこちらに申し込みをお勧めします。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2019/02/21 |
| Activity Date: | 2019/02/18 |
Reviewed by: ともあき
I initially booked the Lealea trolley bus with a travel agency, but this option was definitely cheaper and allowed for a more comfortable journey. I will likely use this service again next time.
始めに旅行会社の送迎付きレアレアトロリーバスを申し込みましたが、断然こちらの方が格安でゆったり移動出来ました。次回もたのむことでしょう。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/02/21 |
| Activity Date: | 2019/02/18 |
Reviewed by: mse
I didn't have high expectations for the massage at the resort, but it was quite skilled compared to those I've received in Japan. (It also suited me well.) There was no unnecessary chatter during the treatment, allowing me to relax completely.
The 60-minute course included acupressure (back) → oil massage (back) → oil massage (feet) → oil massage (decollete & neck/head), and the balance was great, leaving me feeling refreshed. If it was this good, I wish I had opted for a longer course!
If time and money allow, I think it would be perfect to have a short course after arriving in Hawaii and a longer course on the evening of the last day.
One thing to note is that there are no paper underwear provided, so you'll be treated in your own underwear. There is that lingering feeling from the oil massage on your skin and some dishevelment of your hair, so it's a good idea to plan this for the end of your outing or bring a hat for reassurance.
I believe getting two treatments here is more worthwhile than one at a luxury hotel!
リゾート地のマッサージには期待をしてませんでしたが、日本で今まで受けてきたのと比べてもかなり上手いマッサージでした。(相性もあるので、上手い&私に合っていた)
施術中の無駄話も一切なくリラックス出来ました。
指圧(背面)→オイルマッサージ(背面)→オイルマッサージ(足)→オイルマッサージ(デコルテ&首・頭)で60分のコースでしたがバランスも良くスッキリしました。こんなに上手なら、もう少し長いコースにすれば良かったー!
お金と時間が許すならハワイ到着後に短いコース、ハワイ最終日の夕方に長いコースをやると最高だと思います。
注意点として、紙パンツなどはないので自前の下着での施術になります。
オイルマッサージ特有の肌に残る感じ&髪の毛の乱れはありますので、お出かけの最後にするか帽子の準備などがあると安心です。
高級ホテルのマッサージ1回やるより、こちらで2回受ける方がお得だと思いますよ〜!
| Rating: | |
|---|---|
| Packages: | ボディマッサージ (60分) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/02/21 |
| Activity Date: | 2019/02/20 |
Reviewed by: えりー
It was my first time surfing, and there was a staff member who was friendly and spoke Japanese well, which helped me manage to stand up! Since I had a one-year-old child, my husband and I took turns participating, but we managed to ride the waves about 5 or 6 times in total. The two hours flew by, and it was a wonderful experience! I was so into it that I didn't even notice they were taking photos. This time was beginner-friendly, so next time I’d like to challenge myself with slightly bigger waves!
初サーフィンでしたが、日本語が上手で気さくなスタッフさんが1人いらっしゃり、なんとか立ち上がれました!
一歳の子供がいたので主人と2人で交替しながらの参加でしたが、合計5,6回は波に乗れました。あっという間の2時間でしたが、とても良い経験ができました!
写真は撮られていることにも全く気付かないくらいでした。
今回は初心者向けだったので、次回はもう少し高い波にも挑戦してみたいです♪
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/02/21 |
| Activity Date: | 2019/02/16 |
Reviewed by: demi
It was exciting to go parasailing after a long time. The moment we went up, there was a bit of speed, but before I knew it, we were quite high up, and it felt amazing. The pickup and the entire process were smooth without any long waits. Since it was the first tour of the day, it was great for planning the rest of the day's activities.
久しぶりのパラセイリングでドキドキでした。
上に上がる瞬間は少しスピードがありましたが、あっという間にかなり高い所まであがり、すごく気持ちよかったです。
お迎えから終了まで特に待たされる事もなくスムーズな案内でした。
朝一のツアーなので、そのあとの予定も組みやすくて良かったです。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Friends |
| Posted on: | 2019/02/21 |
| Activity Date: | 2019/02/14 |
Reviewed by: かおり
Unfortunately, it was a cloudy sky with light rain. The boat ride and the captain's performance were fun, but it really depends on the weather. The 150 meters was not scary at all; it could have been even higher, haha. It’s a bit chilly in the early morning, so a rash guard or something to wear is essential! Also, I asked for photos, but it seems there was a miscommunication? The person I was with also requested photos, but it seems that didn’t go through either, so we couldn’t buy any photos after all.
あいにくの曇り空とパラパラと雨。
ボートの移動やキャプテン?のパフォーマンスなどは楽しかったけれど、やはり天候次第でしょうか。150メートルは全然怖くなかったです。もっともっと高くてもいいかも笑
朝早くの方は肌寒いのでラッシュガードなど羽織りものは必須です!
あと写真お願いしたのに通じてなかった?一緒の方もお願いしていたのに、通じてなかったらしく、やはり写真は買えませんでした。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Solo Travelers |
| Posted on: | 2019/02/20 |
| Activity Date: | 2019/02/16 |
Reviewed by: Bill
Had a great time cruising and enjoying the drinks included in the price of the ticket. Even saw a pod of spinner dolphins swimming and dancing along side us. The special drink consisted of pop juice and rum and was super tasty. Crew was very friend,day and helpful. Highly recommend.
| Rating: | |
|---|---|
| Packages: | Now Available! Sunset Cocktail Sail |
| Attended as: | Friends |
| Posted on: | 2019/02/20 |
| Activity Date: | 2019/02/17 |
Reviewed by: Sally
The only thing good about the ride is they showed up on time, we didn't have that many extra stops and we got to the airport at the time I wanted to be there.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2019/02/20 |
| Activity Date: | 2019/02/17 |
Reviewed by: 還暦バンザイ
Once again, I went on the boat. My wife wasn't very enthusiastic because she got seasick last year, but maybe the seasickness medicine worked, as she enjoyed watching the fireworks while drinking beer. I really like the view of the fireworks and the night scenery from here. Also, when I look up, I can see Orion beautifully. You should try it at least once.
This year, I knew the weather wouldn't be good, so the raincoat from the 100 yen shop came in handy. It doesn't let the wind through, so it was useful in various places. I think I will probably participate again next time.
またまた、乗りました。妻は昨年、船酔いしてしまいあまり乗り気ではなかったけども船酔い止めの薬が効いたのか、ビールを飲みながら、花火を鑑賞してました。私はここから見る花火と夜景が気に入ってます。また、上を見上げるとオリオン座が綺麗に見えます。一度、体験してみてください。
今年は、天気が良くないとわかっていたので、百均ショップのレインコートが役に立ちました。風も通さないので、いろんな場所で活躍。
多分、次回も参加すると思います。
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Couples |
| Posted on: | 2019/02/20 |
| Activity Date: | 2019/02/15 |
Reviewed by: ハート・オブ・パーム
This was my first dinner show other than hula, despite having been to Hawaii over 20 times.
First, I received a pass to wear around my neck and was allowed priority entry after watching the hula from a special entrance. Then, I was taken to the green room of Elvis's dressing room. While enjoying some snacks and a welcome drink, I chatted and took photos with a beautiful performer, and then the manager came to guide us backstage.
After that, we had dinner at a table right in front of the stage. I wasn't expecting much from the meal, but it turned out to be one of the top three best course meals I've had in Hawaii—it was incredibly delicious.
Just as we finished our meal, the show began. The performance was fantastic, with not only singers but also dancers who performed not just hula but ballet as well. The music was impressive enough to satisfy even those of us who are particular about sound quality. Since our table was right in front of the stage, we could hear the singer's breathing and footsteps, which added to the excitement. At one point, Elvis came down from the stage, draped something like a scarf around my neck, and surprised me with a kiss on the cheek!
After the show, I was able to take photos with the stars at the exit using my own camera, and I got autographs on the photos taken in the green room. The hospitality, food, and show were all wonderful, making it a dreamlike experience.
ハワイは20回目以上ですがフラ以外のディナーショーははじめてでした。
まず首から掛けるパスをいただき、特別な入り口でフラを見てから優先入場させていただき、エルビスの楽屋のグリーンルームに通されます。
おつまみとウェルカムドリンクをいただきながらパフォーマーの美しいお姉さんとお話したり写真を撮ってもらっていると支配人が来られてバックステージを案内してくださいます。
その後ステージの目の前のテーブルで食事をいただきます。
その食事はあまり期待していませんでしたが、ハワイで食べたコース料理の中でもベスト3には入るぐらいとってもおいしかったです。
ゆっくりと食事を終えた頃にショーが始まります。
このショーも、歌手はもちろん、ダンサーもフラだけでなくバレエなどもされているようなパフォーマンスで、演奏もちょっと音楽にはうるさい私たちも満足するすばらしさ。テーブルが舞台の目の前なので歌手の方の息使いや足音も聞こえて迫力満点でした。途中にエルビスが舞台から降りて来られ、首にスカーフのようなものを掛けてほっぺたにキスしてくれてビックリ!!
ショーが終わっても出口でスターと自分のカメラで写真をとっていただけ、グリーンルームで撮っていただいた写真にサインしてもらえました。
おもてなし、食事、ショー、どれをとってもすばらしくて夢のようなひとときでした。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニターツアー/バックステージツアー+VIPコースディナー(ステージ前テーブル席) |
| Attended as: | Families |
| Posted on: | 2019/02/19 |
| Activity Date: | 2019/02/12 |
Reviewed by: すずき
This is my second time. You can feel the wind and enjoy Hawaii with the handsome captain and quite a few foreign guests. Last time, there was a natural surprise with dolphins swimming alongside us, but this time we saw whales in the distance. However, the meeting point was different from two years ago and was still hard to find this time. The description mentioned white chairs on the beach, but in reality, it was the option reception counter that I approached just to be sure. The meeting point always makes me a bit nervous.
2回目です。風を感じて、(毎回)イケメンの船長と、結構外国の方も多いので、ザ.ハワイを楽しめます。前回はイルカが並走してくれるという自然のサプライズがあったのですが、今回は遠目のクジラが見れました。ただ、前回の2年前と集合場所が違い、今回もわかりにくかったです。
説明ではビーチに、白い椅子とあったのですが、実際は念のために話しかけたオプション受付カウンターでした。集合場所はいつもドキドキします。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Families |
| Posted on: | 2019/02/19 |
| Activity Date: | 2019/02/16 |
Reviewed by: NALU
There were hardly any Japanese people, and I had a great time surrounded by foreigners while listening to music on the boat! Since it was February, I was able to see whales about four times from different directions. I really enjoyed it.
日本人がほぼいなくて、外国の方に囲まれて音楽聞きながら船に乗って凄く楽しかったです!2月ということもあり、クジラが4回くらい色々な方面から見ることが出来た。すごく満喫出来ました。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/02/19 |
| Activity Date: | 2019/02/16 |
Reviewed by: mako.
The pickup at the hotel was about 10 minutes late, but they arrived properly! The roads were slightly congested even for the morning flight, but we arrived in about 20 minutes.
On a personal note, during the immigration process, I realized I didn't have my phone. After returning home, I emailed Roberts Hawaii (they provided support in Japanese) regarding the lost phone, and it turned out I had dropped it on the bus! They responded quickly, and although there will be shipping costs, they assured me they would send it to my home, which puts my mind at ease.
I had given up hope, but I'm grateful they found it. I will definitely rely on them for transportation the next time I come to Hawaii!
ホテル前ピックアップ10分程遅れて来ましたがちゃんと来てくれました!
朝の飛行機でも道路はやや混み初めておりましたが20分程で到着しました。
私事ですが出国審査中に,携帯が無いことに気付き帰国後,ロバーツハワイさんにメールで(←日本語対応でした)携帯紛失の件で伺ったところバス車内に落としていた事が判明しました!!迅速に対応してくださり送料は掛かりますが自宅に発送してくれるとの事で安心しております。
諦めていましたが見つけてくれたことに感謝です。またハワイへ来た際の送迎はこちらに頼みます!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/02/19 |
| Activity Date: | 2019/02/16 |
Reviewed by: MSSSHI
It was my first time paragliding, and it was incredibly fun. However, I was disappointed that I couldn't do it solo (everyone had to go within an hour) and that it was only for 10 minutes, which was short.
初めてのパラセイリングでしたが最高に楽しかったです。ただ、残念なのは単独ではできなかったこと(1時間以内にすべての人を実施する)と10分間と短かったことです。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Families with Young Children |
| Posted on: | 2019/02/19 |
| Activity Date: | 2019/02/16 |
Reviewed by: Josh M
The crew was amazing and the drinks were great! Its our second time using this boat/company and would do it again! The fireworks are amazing from the water.
| Rating: | |
|---|---|
| Packages: | Temporarily Closed - Friday Fireworks Moonlight Sail |
| Attended as: | Couples |
| Posted on: | 2019/02/18 |
| Activity Date: | 2019/02/15 |
Reviewed by: Bill Fogarty
I would recommend to anyone looking for a afternoon getaway the crew is outstanding in everything from getting cold beverages to handling the ship. Best deal on waikiki next time it will be the sunset cruise.
| Rating: | |
|---|---|
| Packages: | Daytime Booze Cruise (90 mins) |
| Attended as: | Friends |
| Posted on: | 2019/02/18 |
| Activity Date: | 2019/02/15 |
Reviewed by: まっちゃ
We departed from the ship and gradually increased in height while enjoying the wind. I chose the 150m plan, and I felt almost no fear, fully enjoying the views of Hawaii's cityscape and mountains from the sea. The round-trip transportation was provided by someone who spoke Japanese, and I was able to hear helpful advice about shopping and other useful information.
船上から出発して、風を見ながら徐々に高さが増していきました。150mのプランにしましたが、恐怖心はほとんどなく、海上からハワイの街並みや山を満喫できました。
往復の送迎は日本語の分かる方で、買い物のアドバイスなど、参考になる話を聞かせていただけました。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2019/02/18 |
| Activity Date: | 2019/02/13 |
Reviewed by: pato
The round-trip boat ride was thrilling and a lot of fun, with plenty of speed. The weather was great, with a nice breeze, making it perfect for sailing. Even taking photos with my smartphone brought a smile. It's a unique experience that you can't usually have, and I highly recommend it for those who love heights.
往復のボートもスピードを出してくれてスリル満点でとても楽しかった。
お天気も良く、適度に風がふいて、絶好のセイリング日和でした。
スマホで撮影してもニッコリ
普段できない、体験を味わえて、高いところが大好きな方には、おススメです。
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Friends |
| Posted on: | 2019/02/18 |
| Activity Date: | 2019/02/15 |
Reviewed by: サボテン
I participated with nine friends.
There was a guide who was familiar with Japanese, and the humorous people made it a wonderful memory!
It was my first time surfing, and I really appreciated the guide who joyfully celebrated when I caught a wave, as well as the guide who took photos for us. Thank you!
The shallow water and the many cuts from the coral are also part of the memories.
友達9人で参加しました。
日本語に慣れてるガイドさんがいたり、楽しませてくれるユーモアな方々で素敵な思い出になりました!
初めてのサーフィンでしたが波に乗れたことを全力で喜ぶガイドさん、写真撮ってくれるガイドさん、ありがとうございました!
浅く、サンゴで生傷が多々出来たことも思い出です。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Friends |
| Posted on: | 2019/02/18 |
| Activity Date: | 2019/02/15 |
Reviewed by: Hawaii大好き
As soon as you exit the airport, there are staff wearing aloha shirts waiting for you, so it's easy to find them. There's no confusion at all. Once I gave them my name, they quickly took my luggage and guided me. The wait time was minimal, allowing us to head to Waikiki city quickly, so I highly recommend it.
空港出てすぐアロハを着用したスタッフが待っていてくれるので,すぐわかります。とても分かり易く迷うことはありません。名前を伝えるとすぐに荷物を持って案内してくれました。待ち時間も少なく,早くワイキキ市内に向かうことが出来るので,お勧めです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/02/18 |
| Activity Date: | 2019/02/13 |
Reviewed by: Hawaii大好き
In Hawaii, there are many shuttles and buses from Roberts Hawaii, so I thought it would be reliable and made a reservation. Unfortunately, I feel that I never want to use it again. The shuttle from the airport to Waikiki had no issues at all.
However, the return shuttle from Waikiki to the airport arrived 50 minutes past the scheduled pickup time. When I inquired after 15 minutes, I was told that the road was congested and it would arrive in about 5 or 6 minutes. Yet, even after another 10 minutes, it still hadn't arrived. When I inquired again, I was informed that it was delayed at the previous hotel and was still there, but would arrive soon. In the end, the shuttle that came to pick us up was empty, so they may have sent out a new shuttle, but I wished they had handled the situation more quickly.
We were picked up and headed to the next hotel, but the people who were supposed to board from that hotel were no longer there. With a 50-minute delay, we should have already arrived at the airport, and since we were late, there was already a long line for check-in. If only we had received a prompt update, we could have used our time more effectively. It was disappointing that there was no communication until we inquired, and even then, the responses were not accurate.
I considered taking a taxi several times, but since they said it would arrive soon, I kept waiting, only to regret not taking a taxi. Next time, I plan to use another company.
I recommend the shuttle from the airport to Waikiki as there are always staff on site to assist you immediately, but I cannot recommend the shuttle from Waikiki to the airport.
ハワイではロバーツハワイのシャトルやバスが沢山走っているので,信頼出来ると思って申し込みましたが,残念ながら二度と利用したくないと思っています。往路,復路とも申し込み,空港からワイキキへ向かうシャトルは全く問題ありませんでした。
復路のワイキキから空港へ向かう便は,ピックアップ時間から50分も過ぎてから来ました。15分経過したところで問い合わせると,道が混んでいてあと5,6分で着きますという返事でした。しかし,10分経っても来ず,もう1度問い合わせると,前のホテルで時間がかかっていて,まだ前のホテルにいますので,もうすぐ到着します,との返事でした。結局,迎えにきたシャトルには誰も乗っていなかったので,新たにシャトルを出していただいたのかもしれませんが,もう少し早く対処していただきたかったです。私たちをピックアップし,次のホテルに向かいましたが,次のホテルから乗るはずの人はもう居ませんでした。50分もあれば空港に着いているはずの時間ですし,到着が遅かったのでチェックインもすでに長蛇の列が出来ていました。せめて,早く連絡をいただければもっと時間を有効に使うことが出来たのに,こちらから問い合わせるまで連絡がなく,問い合わせに対しても的確な返事が得られず残念でした。
タクシーで向かおうと何度も思いましたが,電話ではもうすぐ着くという旨だったので待ち続けましたが,タクシーで向かえばよかったと後悔しました。次回は他社を利用しようと思います。
空港→ワイキキは常にスタッフが常駐しており,すぐに案内していただけるのでお勧めしますが,ワイキキ→空港はお勧めできません。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/02/18 |
| Activity Date: | 2019/02/16 |
Reviewed by: KUMI
This is my second time. It really puts you in the mood for Hawaii while listening to music. During this trip in February, I encountered whales due to the season. It rained, but the rainbow seen from the sea was beautiful. However, it does get chilly in the evening, so I recommend bringing a light jacket. The staff is friendly, and although they don't speak Japanese, it wasn't a problem at all.
今回で2回目です。音楽を聴きながら、これぞハワイという気分にしてくれます。今回の参加は2月で季節柄クジラにも遭遇しました。雨も降りましたが、海から見る虹も良かったです。ただ、やはり夕方なので冷えてきます。一枚羽織るものを持って行くことをおすすめします。スタッフはフレンドリーで日本語は通じませんが困ることはありません。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Families |
| Posted on: | 2019/02/18 |
| Activity Date: | 2019/02/14 |
Tips and suggestions
Reply from activity provider
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Dear mse,
Thank you very much for visiting us the other day. Also, thank you for your kind review.
We will continue to strive to create a store that brings joy to our customers.
Additionally, thank you for your feedback regarding the paper shorts. We have prepared them, so please feel free to ask for them during your next visit.
We look forward to welcoming you again when you come to Hawaii.
Aloha Therapy
mse様
先日はご来店頂き誠に有難うございます。
また、嬉しい口コミの投稿も有難うございます。
今後も、お客様に喜んで頂けるお店作りをモットーに、精進してまいります。
また、紙ショーツの件もご指摘いただきありがとうございます。
早速ご用意させて頂きましたので、次回ご来店の際はぜひお申し付け下さい。
またハワイ来られた際はぜひご来店お待ちしております。
AlohaTherapy