All Reviews for Search by check-in location

I have used this service multiple times, but this time it took a bit longer because we were a large group. In the past, there were times when I arrived quickly with a smaller group, but this can't be helped. The driver was kind.

何回も利用していますが、今回は多勢で乗車したので多少時間がかかりました。以前、少人数で早く着ける時もありましたが、これはしかたがありません。ドライバーは親切でした。

We had a great time. Despite Neptune whipping sand up into the water making the clarity poor the crew made up for it and ensured we had a great time. We still saw green sea turtles both below and above the water. We had a great time just sailing the Cat when it was clear that snorkeling conditions weren't great.

Many shuttles do not operate between the islands of Hawaii (only for flights from Japan), but this shuttle does, so I requested it. It arrived on time, allowing me to reach the airport with plenty of time to spare.

ハワイ各島間のエアには対応しない（日本便のみの）シャトルが多いですが、本シャトルは対応するので依頼しました。時間も正確に来てくれたので余裕を持って空港に着きました。

Since I was with a customer using a wheelchair, it took a little time to board, but I was helped kindly with guidance, which was very helpful. I would like to use this service again next time.

車いす利用のお客と一緒だったので、乗車までに少し時間がかかったが、親切に誘導して貰い助かりました。次回も利用させて貰いたいと思いました。

I attended a relative's wedding in Hawaii... aloha

The day before, we had a family dinner and went to see the Rock-a-Hula show, which I had really wanted to see when coming to Hawaii. ☝️

It was the best show where I could enjoy it together with the cast, just as I expected. The staff were friendly, which added to the fun.

Next time, I will go to see it with my friends.

親戚の結婚式がありハワイへ………aloha

前日、会食を兼ね親戚皆で
ハワイに来たら是非観たかった
ロック・ア・フラショーに行ってきました。☝️

期待通りにキャストと一緒に楽しめる最高のショーでした。
スタッフの方も気さくで愉しさが増しました。

次はお友達と一緒に観にいきます。

I attended in late October 2019. The venue was beautiful, and there were relatively few guests, allowing us to enjoy the show comfortably. The content was a fusion of rock, pop, and hula, including impersonations of Michael Jackson, which were entertaining. However, overall, I felt the material was a bit outdated and lacked excitement.

I think the show would be more interesting if it mixed new and old elements more effectively.

2019年10月下旬に参加しました。
会場は綺麗で、比較的客数も少なく、ゆったりとショーを楽しむことが出来ました。ロックやポップとフラを融合した内容です、マイケル・ジャクソンの物真似など、面白い内容ですが、全体的にネタが古く、イマイチ盛り上がりに欠けると思います。

新旧織り交ぜるともっと面白いショーになると感じました。

from start to finish a must do for families wanting that extra fun activity to do. picked up from central location from hotel and dropped off at pier. very organized after drop off and staff very friendly and knowledgeable. my daughter and I enjoyed the vessel and the captain doing narration & made it fun

I found the Roberts reception right after exiting the terminal. It's easy to find.
Since there are few hotels nearby, it was smooth.
I was at the third hotel, but I arrived at the airport before 7 AM and got to the hotel around 8:30.
The bus ride was quite bumpy, so I couldn't fall asleep, but it was easy to navigate, inexpensive, and convenient! I will use it again.

出口を出てすぐにロバーツの受付を発見。わかりやすいです。
寄るホテルが少ないためスムーズ。
私は3件目のホテルでしたが
空港到着が朝7時前、ホテルへ到着したのが８：３０くらいでした。
バスの乗り心地は振動が結構響いて寝落ちできませんでしたけど(^-^;
でもわかりやすくて安くて便利！また利用します。

From the pick-up to the parasailing, everything was enjoyable without any issues! I felt reassured when they spoke a little Japanese. I chose the 150m parasailing, and it went really high, offering a fantastic view. We went in the morning and finished by noon, so I think we made good use of our day.

送迎からパラセイリングまで、問題なく楽しめました！
日本語も少し話してもらって安心できました。
パラセイリングは150mにしましたが、すごく高くまで上がり、景色が一望できました。
朝から行って午前中には終わったので、1日の時間が有効活用できると思います。

When I arrived at the airport, I felt unwell and had to go back and forth to the restroom multiple times. I thought I wouldn't be able to take the shuttle bus anymore, and that I would have to go by taxi later. However, they arranged for another shuttle bus and took me to Ala Moana.

空港に着いたときに体調を崩して何度もトイレに行ったりきたり。これはもうシャトルバスには乗れないな～、、、あとでタクシーで行くしかないと思っていたのですが、そのあとシャトルバスをまた手配してくれてアラモアナまで送ってくれました。

This was the activity I was looking forward to the most before my trip, and it turned out to be the most fun! I really recommend it!

On the day of the activity, my morning schedule ran late, and I nervously called to see if I could change the time. They kindly responded in Japanese to accommodate my limited English, and my time was successfully changed. The gentleman who came to pick us up was very cheerful! Since there were only two groups, including us, I think the waiting time on the boat was short!

Then it was our turn to go up into the air! We chose 150 meters, and I'm glad we did! Looking down was scary, but when I looked up, a wonderful view spread out before me, and it really boosted my spirits! It lasted about five minutes, but I wanted to do it more!

This is definitely an activity I want to do again when I go back to Hawaii!

旅行前から１番楽しみにしていたアクティビティで、結果１番楽しかったです(^^)！！本当におススメです☆
当日午前の予定が押してしまい、時間変更の希望が出来るか恐る恐る電話をかけると、英語が不慣れなこちらに合わせて日本語で対応してくださり、時間もちゃんと変更されていました。お迎えに来てくれるおじさんはとても愉快な方です♪今回行った時間では、私達を含め2組だけでしたので、船上での待機時間は短かったと思います！
そして私達の順番がきていざ空中へ！１５０mにしましたが、これにしてよかった！下を見ると怖いですが、顔を上げると素晴らしい景色が広がっていて、本当にテンションがあがります！！！５分程でしたがもっとやりたかったー(>_<)
またハワイに行ったら絶対やりたいアクティビティです！

I had requested a transfer from the hotel to the airport for six pieces of luggage (two per person for three people), but the driver who came in a taxi told me it would be $5 per piece of luggage. When I called the company listed on the voucher, they said there was no need to pay. When I refused to pay, the driver became furious and insisted on taking me back to the hotel. He seemed threatening, as if I didn't know what he might do if I didn't pay. After contacting the company, they managed to send a different taxi 30 minutes later, but it left me feeling very upset. It was a disappointing end to an otherwise enjoyable trip. I was fortunate that I was able to get through on the phone, but it was terrifying to think about what would have happened if I hadn't been able to reach them.

ホテルから空港までの送迎で事前に荷物を６つ（３名で一人２個ずつ）お願いしていたが、迎えに来たのがタクシーでそのドライバーから荷物１個につき５ドルと言われました。バウチャーに記載の会社へ電話をすると支払う必要はないとの事。それで支払いを拒否したところ、激怒され、ホテルまで戻って下されました。お金を払わないと何をするかわからない感じのドライバーでした。会社へお電話をしてなんとか対応をしていただき３０分後に違うタクシーが来ましたが、とても嫌な気持ちになりました。楽しい旅の終わりにとても残念でした。
たまたま電話が通じたので良かったですが、もしつながらなかったらと思うと恐ろしくなりました。

Coral has settled on the sunken aircraft and ship right in front of me, and colorful fish are swarming around, allowing me to truly enjoy the natural food chain.

目の前に沈んだ航空機や船に珊瑚が住み付き、色とりどりの魚が群れていて自然の食物連鎖がリアルに楽しめました。

I’m really glad I did it! I went for 120m, but I slightly regret not going for 150m. The driver, Yano, was very friendly and funny, and he wrote down some great restaurant recommendations and took me back to the hotel multiple times. I can’t thank him enough for everything he did. It turned out to be a fun honeymoon!

とっても気持ちよくやってよかったです！120mにしたのですが、150mにしたらよかったなと少し後悔です。ドライバーのヤノさん？とても気さくで面白くて、美味しいお店を書き出してくれたり何度もホテルまで送っていただいたり、終始よくしていただき感謝しかないです。楽しい新婚旅行になりました！

After entering Kalakaua Avenue, our hotel was the closest one, but we passed it and went to Moana Surfrider. After that, we went around in circles and ended up returning to the same road, so we wasted a lot of time.

カラカウア通りに入ってからは　私たちのホテルが一番手前だったのに
素通りしてモアナサーフライダーに行った
そのあとぐるぐる大廻りして　結局最後にまた同じ道に戻ったので
無駄な時間を費やした

This is my third time using this service. It was just as great as last time. There was a slight discrepancy in the arrival time, but they arrived right on time. I will definitely use it again.

今回で３回目の利用になります。
前回同様とても良かったです。
到着時間には誤差がありましたがチャント来てくれました。
またリピートします。

We had the time of our life. The crew were hilarious and made us laughed so hard. I would do it again 100 times! It was a huge adrenaline rush up at 1000 feet!

On the last day of our trip, we searched for activities near Waikiki and made a reservation the day before. The other participants were mostly foreigners, and there were no explanations in Japanese, but we managed to follow along. About 10 minutes after departure, snorkeling began. There weren't many fish, but we saw three sea turtles. The ocean was surprisingly beautiful. After that, we enjoyed sailing and took in views of Diamond Head and Waikiki from the sea. We had a lot more fun than we expected, even near Waikiki!

旅行最終日にワイキキ近くでできるアクティビティを探して前日申込みました。
参加者は私達夫婦以外は外人ばかりで、日本語の説明も全くありませんでしたが、流れでついていきました。
出航から10分くらいでシュノーケルが始まりました。魚はあまりいませんでしたが、ホヌは3匹は見れました。海は意外にもキレイでした。
その後セーリングでダイヤモンドヘッドやワイキキを海から眺めました。
ワイキキ近くでも予想以上に楽しめました！

I requested Mr. Roberts for the return trip from the hotel to the airport. The service for the trip from Honolulu to the Ala Moana Shopping Center and then to the hotel was also good, and for this return trip, they picked me up according to my flight departure time, so I was able to check in right after arriving at the airport. I recommend booking your airport-hotel transfers in advance before going to Hawaii.

帰りの日ホテル〜空港までロバーツさんでお願いしました。
行きのホノルル〜アラモアナショッピングセンター立ち寄り〜ホテルまで、の対応も良かったですし、この帰りも飛行機の出発時間にあわせて迎えに来て貰えるので空港に着いたらそのままチェックイン出来ました。
ハワイに行く前に行き帰りの空港〜ホテルを予約しておくのをお勧めします。

I have used Roberts Hawaii for shuttle service before and trust them, so I booked the shuttle bus between the airport and hotel for this trip as well.

There is a new service option to stop by the Ala Moana lounge, and I thought it might cost extra, but it didn't. I was dropped off at Ala Moana, could store my luggage, and would be taken from Ala Moana to the hotel at the time I had previously chosen.

The hotel I had booked was at a somewhat inconvenient distance from Ala Moana, and I thought it would be a hassle to walk or use the Waikiki Trolley, so I was half resigned to not going to Ala Moana this time. However, on the day I arrived, I was able to go to Ala Moana, enjoy nearly a full day of shopping, and then get a ride back to the hotel, arriving just in time for check-in. I was able to make good use of my day.

Arriving in Hawaii and going straight to the hotel in the morning would mean waiting until check-in time, so I was able to use my time effectively without worrying about transportation from Ala Moana to the hotel, making for a fulfilling first day.

I liked the original goods at the Roberts Hawaii lounge and quickly purchased a T-shirt. I would like to use their services again next time.

以前も送迎でロバーツハワイを使用したことがあって信頼しているので、今回の旅行でも空港とホテル間のシャトルバスを申し込みました。
アラモアナのラウンジ立ち寄りという、新しいサービスが選べるようになっていて、お金かかるのかと思いきや、余分なお金はかからず、アラモアナで一旦下ろしてもらい、荷物も預けることができ、あらかじめ決めておいた希望時間にアラモアナからホテルまで送ってもらえるとのことでした。
予約していたホテルが、アラモアナから中途半端な距離で、歩くのも面倒だし、ワイキキトロリーを使うにもあまり便利なところではないと思ったので、今回はアラモアナには行かないかも。。。と半ば諦めていたのですが、着いたその日にアラモアナに行けて、ほぼ１日ショッピングを楽しめ、またホテルまで送ってもらえたので、チェックインの時間にちょうどホテルに着くこともでき、１日が有効に使えました。
ハワイに到着して、そのまま朝にホテルへ行ってもチェックインの時間まで待つことになるので、時間も有効に使えて、アラモアナからホテルまでの足も気にすること無く、充実した初日でした。
ロバーツハワイのラウンジにあったオリジナルグッズが気に入り、Tシャツを早速購入しました。
次回もまた利用したいと思います。

We had the most wonderful morning! The boat was clean and the staff was excellent. We even saw dolphins! We will definitely be taking this tour again!

We had a great cruise out on the bay with a fantastic sunset. We had our own drinks, which was great. The crew were perfect and helpful with anything you need. Recommend highly

I used it because it was cost-effective.

I only used it for the return trip in February and October. However, both times it arrived late.

In February, it was about 15 minutes late.

In October, it was 30 minutes late. I was worried I might not make it in time for the flight check-in.

コスパがいいので利用しました。

2月と10月に復路のみ利用です。
でも2回共時間に遅れてきました。

2月は15分位遅れてきました。

10月は30分遅れてきました。
飛行機のチェックインに間に合わないかもとヒヤヒヤしました。

Great crew With outstanding service! What an experience!

I did the Green Room package which was neat being able to go back stage to see how things work behind the scenes along with being able to sit right in front of the stage to eat and watch the show which gave you a great view being so close to the performers. I like how they always include a local artist to perform too, so you are able to see not only Michael Jackson and Elvis but someone local as well. It's also nice that everything is indoors so you don't have to worry about the weather ruining your plans.

I arrived at the pickup location earlier than the scheduled time, but after 10 minutes had passed without seeing anyone, I started to feel a bit anxious. It seemed that the large bus was making rounds to various hotels, and with so many people and their luggage to load and greet, it took some time. However, the bus was clean, so I was able to relax comfortably on the way to the airport.

時間よりも前にピックアップの場所にいましたが、10分過ぎても来ないので少し不安になりました。大きなバスで各ホテルを回っていたようで、大勢の人数の荷物の積み込みとお迎えをしているので、過ごし時間がかるようです。バスは清潔なので安心して空港まで休めました。

I always travel to Hawaii with a budget tour that includes transfers from the airport to Waikiki, but this time I chose an even cheaper tour, so the return transfer from the hotel to the airport was not included.

I thought a taxi would be fine for a family trip (for four people), but since it was just my daughter and me, we decided to use this tour.

It seems they waited in front of the hotel 15 minutes before the pickup time, and they picked us up early since we came down from the hotel ahead of schedule. After that, we smoothly picked up at two other hotels as well.

There was some traffic before getting on the usual highway, but we arrived at the airport very quickly, checked in smoothly without getting caught in the long lines, and were able to relax and have breakfast at the airport.

The guide greeted us warmly and carefully handled our suitcases and other luggage.

I would like to use this transfer tour again next time.

毎回、空港からワイキキまでの送迎付き格安ツアーで渡ハしていますが、今回は更に安いツアーを選んだ為、帰路のホテルから空港まではツアーに含まれていませんでした。
家族旅行'(4人)ならばタクシーでも良いかな？と思いましたが、私と娘の2人旅でしたのでこちらのツアーを使わせて頂きました。

迎えの時間15分前からホテル前で待っていてくれたようで、早めにホテル下へ降りた私達を早めにピックアップしてくれ、その後２ヶ所ホテルも同じく順調に。

いつものハイウェイに乗るまでの渋滞もありましたが、とても早く空港に着き、チェックインの長蛇の列に巻き込まれる事なくスムーズにチェックインし、のんびりと空港で朝食を取ることが出来ました。

ガイドさんも親しみのある挨拶と丁寧にスーツケース他荷物を積み下ろししてくれました。

次回からもこちらの送迎ツアーを使用したいと思います。

I had wanted to try parasailing for many years, so I signed up. I remembered that I have a fear of heights and was hesitant to cancel, but this time I decided to muster up the courage and go for it.

On the day of the activity, there were eight customers on the boat, including myself. As we headed out to sea, the staff spread out the parachute, and it opened with incredible force due to the wind. The thought of being launched with such speed made my face tense with fear. I considered switching to just watching, but when I saw the first pair of people floating gracefully in the air, I decided to go for it.

When it was our turn to fly, I felt no fear at all and was able to take in the scenery slowly. I even had the chance to chat with my husband, who was flying with me. The view of the ocean and the town of Hawaii from above was absolutely beautiful. It was so bright that I was glad I had sunglasses. We were in the air for just under five minutes, and I felt like I wanted to fly for a longer time. After that, we descended and were dipped into the sea up to our waists before returning to the boat to finish. I had signed up for a height of 90 meters, but there was no confirmation on the day.

While I didn't feel fear in the air, the boat was moving quite fast, possibly to keep the parachute afloat, which was a bit scary. I was clinging on tightly. My husband, who usually doesn't get motion sickness, said he felt a bit queasy, so I think it would be wise to take motion sickness medication beforehand for peace of mind.

長年パラセイリングをやっていたいと思っていたので申し込みました。自分が高所恐怖症だということを思い出し、キャンセルするか迷いましたが、今回は勇気を出してやってみることに。
当日、私も含めボートには8人のお客さんが乗っていました。沖まで出て、スタッフがパラシュートを広げると、風に煽られすごい勢いで開きました。私もあんな勢いで飛ばされるんだと思うと、恐怖で顔が引きつりました。見学に切り替えようと思いましたが、一組目(2人一緒に飛ぶ、スタイルでした)の人たちがフワフワと飛んでいったのを見て、飛ぶことにしました。
私たちの番がきて、飛んでみると全く恐怖を感じず、景色をゆっくり見ることが出来ました。一緒に飛んだ夫と話す余裕すらありました。
空の上から見る海とハワイの町並みはとてもきれいでした。眩しかったので、サングラスがあって良かったです。空にいたのは5分たらずで、もっと長い時間飛んでいたかったと感じるほど。その後降下して、腰くらいまで海につけられて、ボートに戻って終わりです。高さは90mで申し込みましたが、当日確認はありませんでした。
空では恐怖を感じませんでしたが、パラシュートを浮かせるためか、ボートのスピードが速く、少し怖かったです。必死でしがみついていました。普段乗り物酔いをしない夫が酔った、と言っていたので、酔い止めをのんでおいたほうが安心だと思います。

Since I only used the shuttle service, I have no particular complaints or praises! However, I was a bit anxious the first time, but the reception area was easy to find and reassuring, so I use it every time.

送迎のみの利用なので特に可もなく不可もなくですね！でも初めての時は不安がありましたが、受付場所も分かり易く安心なので毎回利用させてもらっています。

The pickup was early in the morning, but they arrived on time without any issues. The occupancy rate was about 70%, and there were two Japanese passengers. I would like to use this service again.

朝早い時間のお迎えでしたが、問題なく時間通りに来ていただけました。乗車率は70％くらい日本人は2人でした。
また利用したいと思います。