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Waikiki
I made a reservation because it was stated that there would be a Japanese-speaking crew, but there was no Japanese-speaking crew. However, the crew members did their best to entertain us, and even though I'm not good at swimming, I was able to swim with the sea turtles and had a great time. It was nice to swim with the sea turtles and the crew (who only spoke English) were kind, but it was a bit disappointing that the information was incorrect.
日本語クルー確約と記載があったため予約しましたが、日本語クルーはいませんでした。
しかし、クルーの方が一生懸命楽しませてくれたので、泳ぐのが苦手な私でもウミガメと泳ぐことができ、無事に楽しむことができました。
ウミガメと泳げたこと、クルー(英語のみ)が親切だったので、良かったですが、情報が違うのはちょっと、、、
It seems like it would be a good idea to confirm whether the information is correct since there will be contact the day before.
前日に連絡があるので、情報が正しいのか確認した方が良さそうです。
Thank you very much for participating in our Turtle & You tour and for providing your valuable feedback.
We sincerely apologize for the absence of a Japanese-speaking crew member, despite the information indicating that one would be present. Upon investigation, we found that there was a miscommunication between the operations team and the reservation team, which resulted in incorrect information being provided. We are truly sorry for not meeting your expectations.
We are very pleased to hear that you were still able to enjoy the experience of swimming with the sea turtles alongside the crew. Thank you for your kind words about their service.
Moving forward, we will strengthen our inter-departmental communication to ensure that similar errors do not occur and that we can provide accurate information. We will thoroughly share your feedback within our company and use it for future improvements.
Once again, thank you very much for your valuable feedback.
この度は弊社のタートル＆ユーツアーにご参加いただき、また貴重なご意見をお寄せいただき、誠にありがとうございます。
日本語クルー確約の記載があったにもかかわらず、日本語クルーがいなかった件につきまして、心よりお詫び申し上げます。
確認いたしましたところ、オペレーション側と予約チーム間の情報共有に手違いがあり、正しいご案内ができておりませんでした。ご期待に沿えず、大変申し訳ございません。
そのような状況の中でも、クルーと一緒にウミガメと泳ぐ体験を楽しんでいただけたとのこと、本当に嬉しく思います。また、クルーの対応をお褒めいただき、ありがとうございます。
今後は同様の誤りが発生しないよう、部署間の連携をより強化し、正確な情報をお届けできるよう努めてまいります。
sr様から頂いたご意見は、社内でしっかりと共有し、今後の改善に活かしてまいります。
改めまして、この度は貴重なご意見をお寄せいただき、誠にありがとうございました。
Translated by OpenAI
The boat quickly became smaller, and while feeling the wind, we were able to enjoy ourselves. We also became friends with other people from different countries who were on board, and by chance, we reunited at Kailua Beach. It became a wonderful memory.
みるみるうちに船は小さくなり、風を感じながら、舞い上がり、私たちは楽しむ事ができました。
同乗した他の国の方とも仲良くなり偶然にもカイルアビーチで再会しました。
とても良い思い出になりました。
There is nothing in particular.
特にありません
Translated by OpenAI
We had an amazing time on Three Tiki Boat Cruise! The boat boys were very nice and provided a safe and fun experience for us! We would definitely go again and recommend to friends!
Quick but fun experience. Staff was very skilled. Don't worry if you only have 2, they just add another staff to help paddle.
Aloha! We are happy to hear you had a fun experience with our skilled watermen team on the outrigger canoe. We hope to have you back soon! Mahalo! 🤙
Everyone was really kind and knowledgeable! The group wasn't too big so everyone got 6-7 waves in, and the instructor was really good. He was very encouraging, and he had great timing on which waves to catch.
The crew for Hawea deserved an extra round of applause. They are the epitome of friendly professionals. The day we did our snorkel trip, it was a bit choppy due to a storm that had passed the previous night. Unfortunately, it left several passengers pretty sick. The crew did an excellent job taking care of everyone, and making sure everyone stayed safe!
If you have any kind of motion sickness, this might not be the best choice.
I really love this show! As a Maui local, I really loved seeing a show that was only Hawaiian hula. I understand Tahitian can be a bit more "exciting" for tourists, but the Na Lei Aloha group were captivating the whole show! The host (I believe his name was Keoki, forgive me if I'm wrong!) was engaging and explained all of the numbers in a very digestible way. The girls were gorgeous, the boys were funny, and the musicians were incredibly talented.
The dinner portion was amazing as well! An all you can eat buffet that included king crab legs and a prime rib station. Everything was delicious! The first drink (mai tai) was included, and we ordered 1 additional round of drinks (which were SO MUCH stronger that we didn't need another).
Overall just a truly wonderful experience.
Doing the dinner portion is absolutely worth it!
Aloha Ren, it means a lot to us when we get a positive review from a local. As the Council for Native Hawaiian Advancement, our primary mission is to promote Hawaiian culture and uplift Hawaiians. You're right, Keoki was your emcee, and he's very talented at guiding guests through their experience. Please come back any time!
The desire to entertain the audience is overflowing.
It was a wonderful show.
There are restrooms on both the second and third floors, where the theater is located. There is a takeout bar at the theater entrance, and you can bring drinks inside.
The center seats are recommended, but the front row requires looking up, so seats about six rows back are easier to see.
観客を楽しませる思いが溢れてる
素晴らしいショーでした。
トイレは2階にも劇場がある3階にもあります。劇場入り口にテイクアウトバーがありドリンク持ち込めます。
先はセンターお勧めですが最前列は見上げるので6席くらい後ろが見やすいです。
You can use a digital voucher. I was told that drinks are not allowed, but there is a takeout bar before you enter after passing through the check-in counter, and you can bring drinks into the theater
デジタルバウチャーで行けます。
飲み物ダメとか言われましたがチェックインカウンターを通って入場するまでにテイクアウトバーがあり劇場内まで持ち込んで飲めます。シートにカップホルダーもついてます。
Translated by OpenAI
I was worried about getting seasick, but it was no problem at all. I had a great time with the best crew. The Mai Tai was delicious, and I may have had a bit too much, but my wife also said it was the best among the optional tours, so it became a wonderful memory. Just be careful not to drink too much since there are no restrooms!
船酔いするか心配でしたが、全く問題なく
最高のクルーで陽気な時間を過ごせました。
マイタイのお酒も美味しく少し飲み過ぎましたが、妻もオプションツアーの中で最高と言ってくれたので良い思い出になりました。
トイレがないので飲み過ぎ注意かも？
素晴らしいレビューをありがとうございます！船酔いを経験しなかったと聞いて安心しましたし、明るいクルーとの時間を楽しんでいただけたことを嬉しく思います。また、マイタイを楽しんでいただけたことも嬉しいです。奥様が「最高のオプショナルツアー」とおっしゃっていたのも、私たちにとってとても嬉しいです！トイレについてのフィードバックも感謝いたします。船内にはハルの下にトイレがあります。またお手伝いできることを楽しみにしています！
Thank you for your wonderful review! We're relieved to hear that you didn't experience any seasickness, and we're so glad you enjoyed your time with our cheerful crew. We're also glad to hear that you enjoyed the Mai Tais. Your wife also called it "the best optional tour," which makes us very happy! We also appreciate your feedback about the restrooms. We do have a head onboard down in our hull. We look forward to helping you create more memories again!
Translated by OpenAI
Cultural experiences are a fun time, and the traditional cuisine buffet dinner with the best views is very satisfying. The Hawaiian show is impressive... the luau "feast" is the best!
文化体験は楽しいひとときで、最高景色での伝統料理ビュッフェディナーも満足のいく内容です。
ハワイアンショーは迫力があって．．．ルアウ「宴」は最高ですね！
Since it takes time to enter, it seems best to arrive at the venue early.
入場に時間が掛かるので、早めに現地到着するのが良さそうです。
Translated by OpenAI
The weather was nice, and I had a great time, but the experience was a bit short for the price. I would expect at least one hour for the amount I paid.
お天気にも恵まれ、楽しかったけど、料金の割に体験時間が短めだった。
支払った料金だと最低限1時間は行って欲しいです。
It will be over in the blink of an eye, which is unfortunate.
あっという間に終わります、残念ですが。
Thank you for the 4-star rating.
4つ星のレイティング、有難うございます。
Translated by OpenAI
I watched from the second row of the premium seats. I was thrilled by all the performances. Additionally, there were audience participation segments that made the time fly by without getting bored. It was so much fun. Unlike activities like marine sports, it's great that it isn't affected by the weather.
プレミアシートの二列目で鑑賞しました。すべての演目にドキドキしました。また、途中には観客が参加してのパフォーマンスもあり飽きる事なくあっという間に時間が過ぎました。とても楽しかったです。マリンスポーツなどのアクティビティと違い天気に左右されないのも良いです。
Since the e-tickets did not display properly for multiple entries, I printed out the tickets for each person (by seat).
Eチケットが複数分だとうまく表示されなかったので人数分（席ごと）を印刷していきました。
Translated by OpenAI
The venue is smaller compared to other Cirque du Soleil shows, which allows for a closer view and a rich sense of presence. It was a wonderful show that beautifully fused Hawaiian culture with acrobatics.
会場は他のシルクドソレイユのショーと比べて狭く、その分近くで見ることが出来て臨場感たっぷりです。
ハワイの文化とアクロバットが融合した素晴らしいショーでした。
Translated by OpenAI
There was singing, services like spam rice balls, hula dancing, and a lot of other activities besides sea turtle snorkeling, which made it enjoyable! Having a Japanese guide eased my worries. The sea was also very beautiful.
However, reflecting on my experience, I had never gotten seasick before, so I didn't take any motion sickness medication, but the boat rocked quite a bit and I started to feel unwell. I think it would have been better to take the medication. Perhaps reading the lyrics while singing contributed to my nausea as well. My husband and son went up to the second floor of the boat and said they really enjoyed feeling like they were driving the boat, so I think I would have enjoyed it even more if I could have done that too...
歌あり、スパムおにぎりなどのサービスあり、フラダンスもありで、ウミガメシュノーケリング以外のものも盛りだくさんで、楽しめました！！日本人ガイドさんがいてくれたので不安もありませんでした。海もとてもキレイ。
ただ自分への反省として、今まで酔ったことがなかったので酔い止めは飲まなかったのですが、結構船が揺れて気分が悪くなってしまいました。酔い止めは飲んだ方がよかったかなと思いました。もしかしたら、歌を歌う時に文字を読んだのも、酔いに繋がったのかも。夫と息子は船の2階に上がって、自分が船を運転している気分になってとても楽しめたと言っていたので、それも出来たらもっと楽しめたな…と思いました。
I recommend taking motion sickness medication. Also, if you're feeling well, definitely check out the second floor of the boat!
酔い止めを飲んでおくことをお勧めします。あとは、元気ならぜひ船の2階に上がってみてください！
Dear Mimi,
Thank you very much for participating in our "Turtle & You, Waikiki Turtle Snorkeling"!
We are very pleased that having a Japanese guide allowed you to join us with peace of mind and that you enjoyed experiences beyond snorkeling, such as singing, hula dancing, and spam musubi. We're glad you could take advantage of the spam musubi service, which is available only until the end of March this year.
Thank you also for your feedback regarding seasickness. It can be easy to get seasick due to the ocean's swaying, so we recommend preparing motion sickness medication. We hope that next time you join us, you will also go up to the second floor of the boat and have an even more enjoyable time!
We sincerely look forward to seeing you again 🌺 Mahalo
みみ様
このたびは弊社の「タートル＆ユー、ワイキキタートルシュノーケリング」にご参加いただき、誠にありがとうございました！
日本人ガイドがいたことで安心して参加していただき、歌やフラダンス、スパムむすびなど、シュノーケリング以外の体験もお楽しみいただけたこと、大変嬉しく思います。
スパムむすびのサービスは今年の3月末までとなりますので、ラストチャンスでご利用いただけて良かったです。
また、船酔いについてのご感想もありがとうございます。海の揺れによっては酔いやすいこともあるので、酔い止めの準備はおすすめです。次回ご参加の際には、ぜひ船の2階にも上がって、さらに楽しい時間をお過ごしいただけたらと思います！
またお会いできる日を心より楽しみにしております🌺 マハロ
Translated by OpenAI
The view of Hawaii from a height of 150 meters with no obstructions was amazing! It was a very enjoyable time with breathtaking scenery and a refreshing feeling that far exceeded my expectations. The staff communicated in broken Japanese, which was reassuring, and they were very service-oriented. They took great photos that captured the moment perfectly, making it easy to remember that time. I absolutely recommend it!
遮るもののない高さ150mからのハワイの景色は最高でした！期待をはるかに超える絶景と爽快感でとても楽しい時間でした。
スタッフの方はカタコトですが日本語で説明してくれて安心ですし、サービス精神たっぷりです。写真はとても上手に撮ってくれて、どれもあの時あの瞬間を思い出せる臨場感のあるものばかりです。絶対オススメです！
Translated by OpenAI
I was looking forward to the Hawaii-exclusive Cirque du Soleil. It was an incredibly enjoyable experience with surprises and entertaining performances that exceeded my expectations. I was impressed by the expressive acting and composition, even without any words, as well as the beautifully sculpted physiques.
ハワイ限定のシルク・ドゥ・ソレイユということで楽しみにしていました。期待以上に驚きや楽しい演出が多く、とても楽しい時間でした。
全く言葉がないのに伝わる演技力と構成、そして鍛え抜かれた肉体美に感激しました。
Translated by OpenAI
I had a great time! I was a bit nervous at 150 meters because I have a fear of heights, but seeing is believing, right? It turned out to be a wonderful memory. The staff were fun and provided solid support, so I felt at ease.
いやー楽しかったです！
高所恐怖症なので150ｍにどぎまぎしていましたが、百聞は一見？に如かずやるべきです。すごく良い思い出になりました。
スタッフの方も楽しくそしてしっかりサポートして頂いたので安心してください。
I think it depends on the conditions of the sea, but you can enjoy yourself quite a bit on the way to the point. I'm participating in my swimsuit for the surprise. It's fine to wear shoes that can get
海の状況にもよると思いますがポイントに着くまでも結構楽しめます。サプライズの為水着で参加です。上がる時に裸足になるので濡れても良いシューズであれば大丈夫です。写真も依頼すると良い写真を撮ってくれます。
Translated by OpenAI
Needed more clarity. Unless you knew what what’s being shared you wouldn’t understand. I wish there was a little more story and less jumping around from story to story. And the dance was to contemporary for the show to be called ‘Auana. Although the movement and the acrobatics was beautifully done. I was just confused with what the concept of the show was about.
Wow! What a wonderful gift being able to experience AUANA, Cirque De Soleil. Wish I had more time in Hawaii to go see it again. Magnificent! Don’t miss it!
Any seat is a great seat…
The staff spoke entirely in English, but I could understand it to some extent! I was satisfied with the many photos they took of me (there was an additional charge). I got splashed in the sea multiple times, haha!
スタッフさんは全て英語ですが、何となく分かるかなというくらいでした！
たくさん写真を撮ってもらい、満足です。(追加料金あり)
何度も海ポチャされました笑
Translated by OpenAI
The meeting place was the same as other tours, so our group was trying to board a different boat and everyone was stopped. It was a bit confusing, so I would appreciate it if that point could be improved.
Fortunately, we were able to see whales during this season, which became a wonderful memory.
Since it was the last day of our stay and I was sleep-deprived, I ended up feeling seasick despite taking motion sickness medication, which was disappointing, but the scenery was fantastic from start to finish! Thank you very much!
集合場所の列が他のツアーと同じだった為、私達のツアーの人達は違う船に乗ろうとして皆止められていました。少し分かりづらかったのでその点は改善していただけたら嬉しいです。
時期的に幸運にも鯨を見る事ができ、とても良い思い出になりました。
滞在最終日だったので寝不足もあり、酔い止めを飲んでいたにも関わらず酔ってしまい残念でしたが、景色は最初から最後まで素晴らしかったです！ありがとうございました！
Motion sickness medication, sunscreen, sunglasses, and a light cover-up are essential.
酔い止めと日焼け防止、サングラス、羽織りものは必須です
Translated by OpenAI
It was amazing.
I think it would have been even more enjoyable if I understood English.
The kind and attentive service made it a lot of fun for everyone on board as well.
最高でした。
英語がわかればもっと楽しいと思います。
親切丁寧な対応で、同乗されていた方もかなり楽しんでおられたと思います。
Translated by OpenAI
The wait time for the meal before it started was long, and the show was somewhat disappointing, but the main event, the rock and roll show, was fantastic.
始まるまでの食事時間が長く、ショーがいまいちでしたが、本番の、ロックフラショーは、素晴らしかったです
The next day was a cruiser tour, but the food was exactly the same.
翌日クルーザーツアーでしたが、、料理が全く同じです。
Thank you very much for attending the Rockaflava Original Waikiki Luau Buffet & Show. We are very pleased to hear that you enjoyed the entire entertainment experience of the Rockaflava Show. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラオリジナルワイキキルアウブッフェ＆ショーにご来場頂きまして、誠に有難うございます。ロッカフラショーのエンターテインメント全体を通して楽しんで頂き大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
Translated by OpenAI
Hands down our trip highlight!
A must do, amazing experience.
The experience from start to finish was great, cocktails and drinks were awesome, the guys who took us out to the picturesque views were fantastic.
Highly recommend!
Thank you so much for the fantastic review! We're absolutely thrilled to hear that the tour was the highlight of your trip—that means the world to us. From the cocktails to the crew to those unforgettable views, we're glad every part of the experience hit the mark. Your recommendation is deeply appreciated, and we hope to welcome you back for another amazing adventure soon! 🌺🍹
The performance was so surprising that I couldn't help but exclaim, and the time flew by. There were various scenes, and I was never bored watching it. It's comfortable even in the rain, so I recommend it even if you're worried about the weather!
思わず声を上げてしまうような驚きのパフォーマンスが終始続き、あっという間の時間でした。
様々なシーンがあって、見ていて全く飽きないです。雨でも快適に過ごせるので天気が心配な場合でもおすすめします！
Translated by OpenAI
I didn't swim, so I was on the boat the whole time and got really seasick... I should have gone swimming! Also, it got cloudy, and while I endured the seasickness, I was sad that I couldn't see the sunset. However, it felt special in a different way compared to watching the sunset from land.
スイミングをしなかったので、ずっと船にいたら船酔いがひどかったです…スイミングをすればよかった！
また、曇ってしまい船酔いに耐えたがサンセットを見れず悲しかったです。
しかし陸の上から見るサンセットとは違い特別な気持ちになるました
Translated by OpenAI
I thought I was good with heights, but when I got to the top, I felt a thrill; the view was so beautiful that it felt like I was flying!
高いところが得意だと思っていましたが、上まで行くとドキドキしました、そのくらい景色が綺麗に見えて飛んでる気持ちはなります！
If you are prone to seasickness, taking motion sickness medication is essential. There will be about five groups participating, and since the boat keeps moving while waiting, I felt like I might get n
船酔いする方は酔い止め必須です
5組くらい参加するのですが、待っている時間はずっと船が動くので気持ち悪くなりそうでした
Translated by OpenAI
My first time on a catamaran which I enjoyed immensely. The crew were very friendly and made the sail fun and exciting. I'm in my 60's and I felt like I was young again. Loved the ppl on board. It was a party for all of us with the wind in our hair. I plan on going again on my next trip. Thank you!!
I recommend this sail for anyone who loves the water and feeling free with others who share the same
I had a great time experiencing parasailing for the first time! The boat ride was thrilling and enjoyable as well.
The instructions were mostly in English, and there was a staff member who spoke a little Japanese. They asked if I wanted to take photos, and when I chose to do so, they took pictures while I was parasailing. Afterward, I could view the photos and purchase them for $40. They are sent directly to your smartphone, so you won't receive printed copies.
I felt that the higher you go, the more it sways, which was a bit scary. Also, while moving by boat, you have to wait for others who are parasailing, so I wouldn't recommend it for those who are prone to motion sickness.
初めてのパラセーリングを体験できて、楽しかったです！ボートの移動もスリルがあり楽しめました。
基本全て英語の案内です。少しだけ日本語を話すスタッフがいました。写真を撮るか撮らないか聞かれ、撮るを選択するとパラセーリング中に写真を撮ってくれて、内容を見てから40ドルで購入することができます。スマホに直接送られるので、印刷したものは貰えません。高くなればなるほど、揺れがあり少し怖いと思いました。またボートで移動して、他の方がパラセーリングしているのはボートで待つことになるので酔ってしまう方はオススメしません。
Translated by OpenAI
I arrived at the meeting time, but I had to wait there for about 30 minutes. I wasn't expecting much from the meal, but it was tastier than I thought. The luau was impressive and enjoyable.
集合時間に行ったが、そこで30分ほど待たされた。食事はあまり期待していなかったけれど、思ったより美味しく食べられた、ルアウは迫力ががあって良かった。
I think the Prime Seat is better because the Golden Seat is slow to get food.
ゴールデンシートは食事を取りに行くのが遅いので、プライムシートの方が良いと思います。
Translated by OpenAI
