All Reviews for Family & Accessible Travel

Excellent staff and outrigger crew.

Our group planned our visit for two years before we could make the trip. The outrigger canoe was on my bucket list every planning session.

Thanks for the wonderful rides.

Had a great time Sailing and watching the turtles and snorkeling. The staff was great and very helpful. Overall great experience and recommend to anyone

Awesome experience, would absolutely recommend. The surf was a little rough and the boats were running behind schedule, but the office was willing to accommodate me and put me on an earlier boat so I didn’t have to wait. The crew was amazing and made the experience memorable. They offer photos for a reasonable price so you can just focus on enjoying your time.

I made a reservation because I had some time before check-in on the day of arrival. Dolphins swam close to the boat, and I even got to see whales nearby. They sell alcohol on board, so you can enjoy beautiful views while drinking! There were not many solo participants, but the crew was attentive, and there were no issues at all!

I would love to go again!

到着日にチェックインまで時間があったので予約しました。
イルカが近づいてきて船の横で泳いだり、クジラまで近くでみれました。酒も船内で売ってるので、飲みながら綺麗な景色が見れます！
ひとり参加は少ないですが、船員の方も気にかけてくれますし、全く問題ありませんでした！

また乗りたいと思います！

Amazing! Crew made us feel safe and experience is so fun!! All the pics that Diego took captured every moment!

They arrived early, rather than on time, and the operation was smooth afterward. I was relieved not to be anxious since I wasn't sure what the airport would be like during the COVID-19 pandemic. There was a line outside the building for Hawaiian Airlines.

時間通りというか時間より早めにお迎えに来てくれ、その後もスムーズな運行でした。
コロナ禍で空港の様子が分からなかったので、ヒヤヒヤせずに済みました。
ハワイアン航空では建物外まで行列でした。

I used the shuttle service from Waikiki to the airport. There was no pickup at the scheduled time, and I couldn't reach the contact number, which made me anxious. In the end, the hotel front desk helped me call another contact, and the pickup was delayed. I thought it might be due to other customers being late, but there was no one else there; I was alone. I'm not sure if it was a mistake on the part of Veltra or the operating company, but it seemed like a communication error. If you have a set schedule, I wouldn't recommend this service, but if necessary, you could always take a taxi.

ワイキキから空港までの送迎に利用しました、
ピックアップの時間に迎えが無く、連絡先は出ず、ハラハラしました。
最終的にはホテルフロントにて他の連絡先に電話をして頂き、遅れてのピックアップになりました。
他のお客様の遅れかと思いましたが先客は誰も居なくひとりでした。
ベルトラさん側か催行会社か分かりませんが連絡ミスの様でした。
最悪タクシーで移動すれば良いと思いますが、予定の時間がある場合はあまりお勧めしません。

I was very anxious about my first trip abroad, but when I arrived at the airport, I felt relieved because they called my name in a place that was easy to find. When I got to the hotel where I was staying, it was great that they pointed to the location since I couldn't communicate.

初めての海外でとても不安でしたが、空港に着いたらすぐにわかる場所で名前を呼んでくれたので安心しました。泊まるホテルに着いたら会話のできない私にここだよと手で指して教えてくれたので良かったです。

I always use this service for transportation from the airport to the hotel.
As soon as you exit from the group exit, there is a counter where you can check in.
They also speak Japanese.
Since there were three people scheduled to ride, I waited a little as I was the first to arrive, but in the end, it was just me and one other person who boarded, so we departed.
With such a small number of passengers, we were able to arrive at the hotel quickly.
Thank you very much.

いつも空港からホテルまでの移動に利用しています。
団体用出口から出るとすぐにカウンターがあり、チェックインできます。
日本語も通じます。
3名が乗車するとのことで、一番早くに到着した私は少し待ちましたが、結局は
私ともう1名の方と2名の乗車で出発。
人数も少ないのでホテルにも早く到着することができました。
ありがとうございました。

First time snorkeling for my husband and I. Zola was very thorough and showed us all kinds of sea life! 10/10 recommend!! Will have to try scuba diving with Zola next!!

I was supposed to take a reserved bus from my hotel in Waikiki to the airport, but the bus seemed busy and couldn't make all the hotel stops on time. So, they arranged a private taxi for me earlier than my scheduled time. I was the only passenger, and the driver was very safe and the ride was quite comfortable, allowing me to get to the airport quickly. Thank you very much.

ワイキキの宿泊ホテルから空港まで予約したバスで、行く予定でしたが、バスの運行が、忙しそうで、時間とおりホテルを回りきれないため、予約時間より早く、民間のタクシーを手配してくださいましたので、私一人乗せ、安全運転で、とても快適で、早く空港へ行けました。ありがとうございました。

We really enjoyed this activity. We had six people in our party, but the waves were big on our day, so they split us up into two groups. Captain Russell was amazing. He spent a few minutes with us on the beach before the outing to set our expectations. Then, we went out on the water. He was really patient with us and made sure we had good rides. It was a great experience in a really wonderful setting.

So fun! Staff were friendly & informative. I would definitely do it again!

This was exactly what we were looking for. We were hesitant to do something like this in fear of being surrounded by young drunk 20 year olds but the mood was relaxing and enjoyable. Crew and music reflected this vibe as well. Definitely recommend.

Thank you for operating the service, even though there was only one passenger on the way there. The return trip was a bit cheaper, so it was a good deal.

行きは乗客1人でしたが運行して頂きありがとうございました。
帰りは少しお値段が安いのでお得でした。

It's always a given that my suitcase gets heavier on the way back. The pickup time is a bit earlier, but it's really helpful. I will use this service again.

いつも帰りはスーツケースが増えるのがお決まり
時間は少し早めのピックアップですが、本当に助かります。
また利用します。

I arrived on a flight at 8 AM. Moreover, since there were only 30 passengers, I was the only one on the shuttle. I was able to chat with the driver, and before I knew it, we arrived at the hotel. Thank you for the enjoyable time!

朝8時着のフライト。
しかも、乗客30名だったためシャトルには私だけでした。
運転手さんとも色々お話しできてあっという間にホテルに到着しました。
楽しいし時間をありがとうございました。

This experience was worth it all! The crew was great and they took really good care of you! They pointed out the sea turtles and told us where to go so we can find them! They always made sure everyone was doing okay and if we needed anything, they would go out of their way to make sure we’re having a great time. We purchased their “special” drink and it was delicious. The boat itself is very clean as . The crew is very funny and will make your trip worth it. I can’t wait to book my next adventure with them.

The whole experience was simply awesome and whether you are in Hawaii for 2 days, 7 days , 2 weeks DO NOT MISS THIS !

It was the best experience I’ve had being here on my bday trip so thank you !

Family trip to have a wake for my father who just passed. The crew was fun and amazing. They even played a terrible Clancy Brothers song in his honor. The whole boat went silent (the Clancy Brothers are that bad). Thanks for the memories!

Crew and the Boat were great! The activity however was very crowded with many boats and other people, I guess that is to be expected! But I want to emphasize that the boat and crew were Top notch!!! Thank you Moana!!!

I participated in the 9 AM departure. At the check-in counter, I was welcomed in Japanese. Everything else was in English. In the photos of the submarine on the website, there were audio guide earphones provided, but there were no headphones, possibly due to infection control measures. Even though I didn't understand English, I was glad to have met the sea turtles and fish. The view from the submarine was a world of blue sea, and I couldn't distinguish the colors of the fish well, except for yellow.

As a measure against infections, all passengers were required to wear masks. For those who didn't have masks, there were supplies available. The crew sanitized the submarine windows with alcohol during the exchanges.

The weather was nice, and there weren't many waves, so it was good that there was little rocking. The view from the boat before boarding the submarine was also lovely.

朝9時出発に参加しました。チェックインカウンターでは日本語で歓迎してくれました。それ以外は英語でした。サイト内の潜水艦の写真では、音声ガイドのイヤホンが置かれていましたが、感染症対策の為かヘッドホンはついていませんでした。英語はわからなくても、ウミガメやお魚たちに会えたので、行って良かったと思いました。潜水艦からの眺めは青い海の世界で、魚は黄色以外は色の違いがよくわかりませんでした。
感染症対策として、乗船者は全員マスク着用です。マスクを持っていない人には、用意された物がありました。潜水艦の窓は、入れ替えの時にクルーの方がアルコール消毒をしていました。
天気もよく波もあまりない日でしたので、揺れも少なくてよかったです。潜水艦に乗る前の船からの眺めも素敵でした。

I had the best memories surfing at the popular beach in Waikiki while looking at Diamond Head. The lecture was easy to understand as they made an effort to use Japanese. They also took photos during the surfing session. However, it was a bit disappointing that it cost $50.

ワイキキの人気でにぎわってるビーチでダイヤモンドヘッドを見ながらサーフィンができて最高の思い出になりました。
レクチャーも日本語を頑張って使っていただきわかりやすかったです。
サーフィン最中の写真撮影もしていただけました。
ただ50ドルかかってしまうのが残念でした。

I had a lot of preparations to do before my departure to Hawaii, which was different from usual, and I was worried about the PCR test results, so I ended up making the shuttle reservation at the last minute. Additionally, my accommodation was not a hotel but a condominium owned by my family, so I received a cancellation notice once during the booking process. When I contacted them to request a change of the drop-off location to the Ala Moana Hotel instead of canceling, they responded quickly and I was able to make the change even though it was the day before departure. There were no issues with the reservation on-site, and when I tried to lower my large suitcase, the driver kindly offered to help me. The start of my trip to Hawaii after three years felt wonderful. Thank you very much!

ハワイに出発迄いつもとは違い色々と準備が大変で、PCR検査の結果も心配だったのでシャトルの予約がギリギリになってしまいました。その上私の滞在先はホテルではなく家族の持つコンドミニアムだったので、予約の時一度キャンセルのご連絡が来ました。できればキャンセルではなく送迎先をアラモアナホテルに変更して欲しいと連絡したところ、出発前日だったにも関わらず素早く対応して頂き連絡もすぐに頂けたので変更ができました。現地でも何の問題もなく予約が通っていて、大きなトランクを下そうとしたらドライバーさんが声を掛けてくれてお手伝いしてもらえました。3年ぶりのハワイの始まりがとても素敵に感じました。ありがとうございました

The activity was so much fun. We enjoyed a lot. The guys made us feel comfortable.

Such an awesome experience! Gorgeous catamaran, super friendly and upbeat Captain and crew, yummy sliders and great drinks! We will definitely be back to sail off into the sunset!

We had a great experience. The guide was super friendly and patient with us throughout while we didn't even know how to swim.

Moana sailing Company gave my wife and I an outstanding sunset cruise. It was a very peaceful cruise and the staff was friendly and very genuine! I love the crew and the service!

So much fun! Our family loved this adventure. Then crew was great and we caught at least 6 waves!