All Reviews for Family & Accessible Travel

I had a fun experience!
I didn't realize how difficult it would be, and paddling out to the waves was so exhausting.
It was hard, but I had a great time.
Surfing is indeed challenging.
However, if I can experience it even a little, I might get hooked.
I learned the difference between surfing and bodyboarding.
The local instructor was seasoned, kind, and friendly, which made it enjoyable as well.
It became a wonderful memory.
Thank you very much!

楽しい体験をさせて頂きました！
やはり難しいし、沖までパドリングして波の場所まで行き来する事があんなにしんどいとは知りませんでした。
ハードでしたがとても楽しかったです。
やはりサーフィンは難しい‍♀️
でも少しでも体感出来ればはまりそうです。
ボディボードとの違いを思い知りました。
ロコの年季の入った方が先生で、優しくて親しみがありそれも面白かったです。
良い思い出になりました。
ありがとうございました

Spectacular time. Terrific reef! 107 feet below the ocean.

It was the perfect ride from pick up to drop-off at hotel. The staff from dispatch people to airport staff and drivers are super wonderful and courteous people. They really know how to take care of there customers!

Such a fun and thrilling experience! Enjoyed the combo of paddling out and then riding/surfing the waves in. First-time for us plus our two teenagers, and everyone loved it! Staff are so friendly and helpful, too. Definitely recommend booking in advance like we did! Won't regret it!

Thanks to my agent for recommending this, I had a lot of fun!

My son and husband did this as their first scuba adventure and it was perfect! Great instructors and setting made my son feel at ease and safe with his surroundings. I would definitely recommend this activity to anyone who’s thinking about a different ocean experience!

If you have the chance to go parasailing do it! Especially with this company. Amazing crew and easy check in. The experience is amazing and for about 80-100 photos you can pay 40
Dollars and get all those amazing pictures while In the air. They don’t ask for tip but please do it as they deserve it for making the experience memorable.

We have never been Parasailing and were apprehensive of the experience. Let me just say, our time was awesome!! The staff was great, engaging, and totally awesome!! We will definitely be back and look forward to another adventure. Thanks everyone!!

Our family saw so many turtles and the crew was amazing.

I always use the airport transfer service. The staff can speak Japanese, so there’s no need to worry. The waiting time until departure is a bit long, but it's within an acceptable range.

空港からの送迎にはいつも利用しています。
受付の方は日本語ができるのでなんの心配もありません。
出発までの待ち時間が少々長いけど、許容範囲です。

Max was a great tour guide. Excellent for beginners!

This was my second parasailing adventure, and like my first time the experience didn't disappoint. The captain and his first mate were helpful, friendly and even humorous. They explained the rules and expectations but kept it light and fun. The boat ride out to sea was a little choppy but the views of the crystal blue waters and the Waikiki skyline during parasailing were as advertised. The only ding I'd give the tour is around the logistics for the meeting location. The address provided wasn't precise enough for our Uber driver so we ended up getting dropped off a few hundred yards from the expected meeting point.

I arrived at the hotel entrance earlier than the scheduled pickup time, and they were already waiting for me, which allowed me to reach the airport with plenty of time to spare. It was very helpful.

迎え予定時間より早めにホテルの玄関に行ったらすでに待っていてくださり，余裕を持って空港に着けました。非常に助かりました。

I had a great time on the boat with juice and snacks. Although there were no sea turtles, I enjoyed looking at the islands from the boat and taking photos, which is a unique way to spend time on a boat. Due to my mistake, I only had a $20 bill on me, so for reference, I recommend bringing a few $1 bills for tips if you're going.

ジュースとスナックありで楽しく船の時間を満喫。海亀やらは居なかったけれど船から島を眺めたり写真を撮ってもらったりと船ならではの過ごし方が出来ます。私の失敗で手持ちまさかの20ドル紙幣の持ち合わせしかなく、、参考のため、行く方はチップ代として1ドル紙幣を何枚か持っていく事をオススメします。

The tour guides were amazing and a lot of fun! It was my daughter’s first time but she had a great time. What a great experience! Thank you

It was a large tour bus instead of the usual one, but I was able to get to the airport comfortably. There are signs indicating the drop-off locations by airline, so it's reassuring.

いつものバスではなく大型観光バスでしたが、快適に空港まで行けました。
降りる場所の航空会社別に案内があるのっで安心です。

Hawaiian Airlines was supposed to be at Terminal 1, but for some reason, I was dropped off at Terminal 2. As a result, I had to walk back through the corridor with my heavy suitcase and golf bag in the heat. For 10 minutes...
If they specialize in transportation, I wish they would confirm things a bit more.
I hope no more victims come from this...

　ハワイアン航空は、第一ターミナンルに変更になっているはずなのに、何故か第２ターミナルで降ろされました。おかげで暑い中、重いスーツケース、ゴルフバックを担いで来た通路を戻りました。１０分間、、、、
　送迎が専門なら、もう少し、確認していて欲しかったです。
これからも被害者が出ません様に、、、

The view of Honolulu from a height of 150 meters is amazing! There were two crew members, and the one piloting the boat was fantastic at controlling it, intentionally dropping us into the water (just for fun, of course) and then lifting us back up. The person who prepared and explained everything took photos for us and entertained us with jokes.

You can enjoy it even if you don't speak English.

You should definitely experience this at least once in your life!

150メートルの高さから見るホノルルの景色は素晴らしいです！
クルーの方が２名いらっしゃって、船の操縦の方は、コントロールが素晴らしいのだと思いますが、わざと海に落としたり(もちろん楽しい程度に)、また浮かしてくれたり。
準備や説明をして下さる方は、写真を撮ってくれたり、ジョークで楽しませてくれたり。
英語ができなくても、十分楽しめます。

人生で一度はぜひ！！

The driver was wearing a mask. I think the fare is a bit higher than a flat-rate taxi or Uber, but I always use this service, so I feel safe. I will use it again next time.

ドライバーの方は、マスクを着用されてました。金額は、定額タクシーやウーバーより高めかと思いますがいつも利用しているので安心です。また、次回も利用させていただきます。

It can't be helped, but the prices have gone up compared to before. If I'm alone, I'll use the shuttle bus, but if there are two or more people, I think a taxi would be better. Also, as I've mentioned before, there is only one drop-off point at Hilton Hawaiian Village, and depending on where you're staying, it can be quite a walk from where you get dropped off, so in that regard, a taxi might be better as well.

しょうがないですが、以前より値上がりしてて一人でならシャトルバス使いますが、2人以上ならタクシーがいいかなと思いました。
あと、前からですがヒルトンハワイヴィレッジのドロップオフポイントは一箇所しかなく、降りた場所から泊まる場所によってはすごい歩くので、やはりこの点もタクシーの方がいいのかもしれません。。。

The boat is so big. Not crowded. There were a lot of space which I love! We were able to see the sunset! The view is amazing! The staffs are super nice and friendly. They kept asking to take photos for us. Definitely recommend!

My partner and I absolutely loved their sunset cruise! Their entire crew was extremely knowledgeable, personable, and fun. The day we boarded was just myself, my partner and another family of four, which made it a very relaxing and peaceful day experience. The music, food, and history was something we will never forget. Even though the water was calm that day, don’t forget dramamine if you get easily sea sick like myself! I felt so bad for probably looking so uncomfortable, because it’s absolutely a once in a lifetime experience! We are so grateful for the chance to have been on board with them.

There was an issue with the engine, so I had to switch buses midway. As a result, it took longer than usual. Other than that, there were no problems.

エンジン不調があって，バスを途中で乗り換えることになりました。そのため，通常より時間がかかりました。それ以外は問題ありませんでした。

This time, I used the shuttle service from the airport to the hotel again, and the driver was a cheerful person who friendly chatted with me saying, "I LOVE JAPAN!" The service was great, and when we arrived at the airport, I was dropped off near the airline check-in counter, which allowed me to check in without having to walk unnecessarily through the airport. It was really good! I would like to use it again. Thank you!

今回も空港からホテルまでの送迎シャトルを利用させていただきましたが、運転手さんも陽気な方で「I LOVE JAPAN！」とフレンドリーに話しかけてくれて対応も良く、空港に着く際も航空会社のチェックインカウンター付近に下車させていただき無駄に空港内を歩かずにチェックインを済ませる事が出来てとても良かったです！また利用したいと思います。ありがとうございました！

This time, I used the service when I arrived in Honolulu on a flight from Japan. Currently, due to the COVID-19 pandemic, the group exit was closed that day, so I exited through the individual exit. It seems that one of them is closed depending on the day. As soon as I exited, there was a Roberts booth, and since I had made a reservation in advance, there was a sign with my name on it. You can use the service without a reservation, but when I arrived in Honolulu on a domestic flight in April this year, it was after 5 PM, and there were no staff around, so I ended up taking a taxi. Therefore, having a reservation is definitely more reassuring. There are still few Japanese tourists, and I thought it would take time to depart, but the waiting time was less than 5 minutes. There were only three groups, including myself, totaling six people, and we departed and arrived at our destination in 40 minutes. (The second of three locations) The driver was friendly and pleasant. I plan to make a reservation and use the service again next time.

今回は、日本からのフライトでホノルルへ到着した時に利用しました。
現在、コロナ禍の為、その日は団体出口はCLOSEしていて、個人出口から出ました。
日によって、どちらかがCLOSEするようです。
出ると、すぐロバーツのブースがあり、事前予約だった為、私の名前を書いた札が貼ってありました。
事前予約がなくても利用出来ますが、今年の4月に国内線でホノルルに入った時は17時を過ぎていた為、スタッフさんは誰もいなくて、結局、タクシーを利用したので、やはり、事前予約の方が安心できます。
まだまだ日本人観光客が少なく、出発まで時間がかかるかと思いきや、待ち時間は5分間もなかったです。
お客様は私を含め、3組のみ6人でしたが、出発し、目的地まで40分間で着きました。
(3箇所中の2番目)
ドライバーさんもにこやかで感じが良かったです。
また次回も事前予約して利用しようと思っています。

I booked a shuttle from the hotel to Honolulu Airport, and on the day of the trip, I waited at the meeting point, but the bus didn't arrive even after some time. When I went outside, I found it stopped a little further back, unloading luggage. Most of the passengers were Americans, with only one or two Japanese, including us. Usually, for optional tours, they come to call you in the lobby, but this time there was none, and if we hadn't noticed the bus in the back, we might have been left behind. This shuttle operates entirely in English, so for those who are not confident in their English skills, it might be a bit risky as you may not know which terminal to get off at.

ホテルからホノルル空港までのシャトルということで申し込みをして当日に至りました。
集合場所で待っていると時間が過ぎてもバスは来なかったので、外に出てみると少し後方で止まって荷物の積み下ろし作業をしていました。
ほとんどがアメリカ人で、日本人は私たちともう一人くらい。
普段のオプショナルツアーだと集合ロビーに呼びにくるのだが、今回はそれもなくて後方のバスに気が付かなければおいて行かれることもあったかもしれない。
このシャトルは、すべて英語でのやりとりなので、英語が苦手な方は降りるターミナルもわからずちょっとリスクが多いかもしれません。

My family thoroughly enjoyed this snorkeling excursion. My kids said this was the best activity on our entire stay on Oahu. Thank you Holokai!

It was written that masks should be worn, but everyone had them off. I think it would be reassuring if they could enforce safety measures a bit more thoroughly so that I could feel comfortable making a reservation.

マスク着用と書いてありましたが皆外してました。少し安全管理を徹底してもらえると安心して予約できると思いました。

Had a great time, a group of two teens and one adult. Worth the price and recommend getting the photos, but shots with the sun behind you didn't turn out too great.

I always use this service when I go to Hawaii. The drivers are friendly and on time, and the prices are reasonable. If there are a lot of people, a taxi might be a good option, but since it's usually just the two of us, this is cheaper and more convenient.

ハワイに行った時はいつも利用しています。
時間通りでフレンドリーな運転手さんで、値段も手ごろ。人数が多い場合はタクシーでもいいかもしれないけど、いつも二人なのでこちらの方が安くて利用しやすいです。