All Reviews for Family & Accessible Travel

As soon as I exited the airport, there was a staff member waiting, which made it easy to find. It took about 40 minutes to get to Waikiki. (It felt like it took a bit longer because we stopped at other people's hotels.)

空港の出口を出たらすぐに係員の人が待っていたのでわかりやすかったです。ワイキキまでは40分くらいでした。(他の方のホテルを回ったので少し時間がかかった印象)

MIckey did a great job of explaining and making sure that everyone felt safe and had a good time. I only wish we could have stayed out longer.

The explanation is thorough. When practicing for the first time, they adjust to your pace and support you until you feel confident.

説明は丁寧
最初に乗る練習をする時もこちらのペースに合わせて自信を持てるまで練習に付き合ってくれま

Great crew and lovely time. The snorkeling was a little deep, but the abundance of turtles made up for it. The snacks and sodas for the sail were very welcome. Wonderful time for all!

First, I enjoyed a buffet while watching hula. The food was very delicious, and I was satisfied. There were many dishes, and I ended up eating too much. There was also a simple hula lesson; I didn't participate, but I enjoyed watching.

After the meal, we moved to the venue to watch the show. The seats were not assigned, but the staff asked how many people were in our group and guided us. Since I was alone, I was shown to a seat in the fifth row from the front, which was available.

The content included hula and other performances, and it was very satisfying. After the show, there was a greeting session where they offered photos and autographs, which I thought was impressive!

まず、フラをみながらビュッフェを食べました。
お食事もとても美味しく、満足しました。品数も多くついつい食べすぎてしました。
簡単なフラのレッスンもあり参加はしませんでしたが、みて楽しめました。

食事の後は、会場に移動してショーを観覧しました。
席は指定ではないのですが、人数を聞かれてスタッフに案内されていました。私は1人だったので空いていた前から5列目の席に案内されました。

内容もフラとその他、満足感のある内容でした。
ショーの後もグリーティングなどがあり、写真やサインも対応していてすごいなぁと思いました笑

The meeting was at 4 PM, and the start was pushed back to 5 PM instead of the planned 4:30 PM. We had kept our schedule flexible, which was good, but I felt it would be better to allow more time in the schedule.

Since several groups board the boat at the same time to head out to sea, the boat repeatedly stops and goes while waiting. Depending on the day, the waves can be high, so some people might experience significant seasickness. I recommend that those who are prone to it take motion sickness medication beforehand.

It was my first time parasailing, and at first, the thrill was incredible, but once I got used to the height, it was amazing. From 150 meters up, you can see Waikiki Beach and Diamond Head all at once. My family was thrilled and said it became a wonderful memory. My son, who is 8 years old, was scared at first but started shouting that it was the best part halfway through.

I highly recommend it!

集合が16時集合、16時半スタートが17時スタートと30分押してスタート。私たちはその後、予定をアバウトにしていたので良かったですが、時間は余裕を持ってスケジュールした方が良いなと感じました。
ボートで沖合まで出るのと数組同時に乗り込むので、船で待機している間は縦横無尽にボートはストップ&ゴーを繰り返します。また日によっては波が高いので、かなり船酔いされる方もいるかもしれません。弱い方は酔い止めなど飲まれていくことをオススメします。
パラセーリング初めてでしたが、初めはスリル感がハンパじゃないですが、高さに慣れてくれば最高でした。
150mからワイキキビーチ〜ダイヤモンドヘッドを一望出来ます。家族も最高の想い出になったと喜んでいました。息子も8歳で初めは怖がってはいましたが、途中から最高と叫んでいました。
是非オススメです。

I arrived in Honolulu from Kahului in the evening. There was no one at the meeting point specified in the email and voucher. I mustered the courage to call and inquire in English, and I was able to successfully meet the driver, who took me alone in a large shuttle bus to my hotel in Waikiki. Since most flights from Japan arrive in the morning, I thought it might be a bit confusing if you request a pickup at other times. The driver was very kind.

カフルイからホノルルに夕方到着。メールやバウチャーで指定されていた集合場所には誰もいませんでした。勇気を出して英語で電話で問い合わせた所、無事運転手さんと合流でき、大きなシャトルバスに私だけを乗せて、ワイキキ周辺のホテルまで送ってもらえました。日本からの到着便は朝が多いので、それ以外のタイミングで送迎をお願いする場合は、ちょっと戸惑うかも知れないなと思いました。運転手さんはとても親切でした。

There are various options for airport transfers, but I chose to use the shuttle service because it was affordable. All communication was in English, and they were very kind and helpful without any issues. They also provided great support with handling my luggage, which made things easier. I would like to use this service again next time.

空港からの送迎は、色々ありますがシャトルで安価な設定であったため、利用しました。言葉はすべて英語の対応でしたが、何も問題なく親切に対応してくださいました。荷物の出し入れもしっかりサポートしてくれて楽でした。
次回も利用したいと思います。

I had a wonderful time. The staff were also very kind. The breathtaking views made the flying time feel like it passed in an instant.

・とてもすてきな時間をすごすことができました。スタッフの方々も親切です。飛んでいる時間があっという間に感じるほどの絶景でした。

It was easier to ride than I expected. After just a few minutes of instruction, we were able to ride and set off with a small group!

Two staff members were assigned to lead and ensure safety, allowing us to move smoothly. The leading staff also took videos and photos of our group with our personal cameras, which was great because it meant we had proper records of our experience, not just riding.

We took various explanations and commemorative photos along the way, and the time flew by.

I still wanted to ride more, so I thought I would like to come back again.

After we finished riding, we were grateful to receive cold drinks and fruit. However, on the final survey form, there was a note about tipping, and some people in our group said they hadn’t been informed about it until the very end. While I understand that tipping is customary in Hawaii, I believe this should be clearly stated somewhere, and the survey form, which seemed to demand a tip of 20-30% of the tour fee like a restaurant, should be revised.

If this information were communicated clearly to customers before they sign up, I don’t think we would have had complaints like those from our group. It’s also important to ensure that the fun mood at the end isn’t dampened.

The tour itself was excellent.

思っていたより簡単に乗れました、ほんの数分の講習でもう全然乗ることができ数人で出発❗

二人のスタッフが先導と周りの安全確認するのに分けれていてくれたので、私達はスムーズに移動でき、先導スタッフが個人の携帯のカメラでグループごとの動画や写真を撮ってくれていたので、ただ乗るだけではなくきちんと記録が残るので良かったです。

所々で色んな説明や記念写真も撮ったりしてあっという間の時間でした。

まだまだ乗り足りない、もっと乗っていたかったのでまた乗りに来たいと思いました。

乗り終わったら冷たい飲み物やフルーツも頂き有り難かったですが、最後のアンケートの用紙にチップが記載されており、私以外は団体グループで最後の最後に聞いてないと言う人達がいました、たしかにハワイでのチップはあると思いますが、チップの件はどこかに記載するべきだと思いますし、レストランのようにいきなりツアー料金の20〜30%のチップをよこせと言わんばかりのアンケート用紙も変更した方が良いと思いました。

まずは申し込む前のお客さんにしっかり伝わるようにしていただいていたら、今回の団体さんみたいな苦情までは行かないとは思います、最後の最後に楽しかった気分をかえさないようにするのも必要ですね。

ツアー自体は最高でした。

I was able to start my trip comfortably! It was really great that they responded quickly and courteously after I arrived!

旅のスタートを心地よく始められました！着いてからも素早く丁寧に迅速に対応してくださって本当に良かったです！

Sunday morning cruise. The captain and all the crew were women.

I participated because I wanted to view the hotels in Honolulu and Diamond Head from the sea.

Just a little way out, and the color of the ocean changed to ocean blue, allowing us to enjoy a wonderful cruise.

Although it was indicated that only soft drinks would be available, alcoholic beverages were also served on board.

Completing the waiver and health check online in advance is more convenient and avoids any hassle.

日曜日の午前のクルーズ。キャプテン、クルーすべて女性でした。

ホノルルのホテル、ダイヤモンドヘッドなどを海から眺めたうと思い、参加しました。

少し沖に出るだけで、海の色がオーシャンブルーに変わり、素敵なクルーズを楽しめました。

ソフトドリンクだけと案内がありましたが、船上ではアルコール飲料も提供されてましたよ。

事前の免責同意書、ヘルスチェックはWebで済ませておく方が、面倒がありません。

I had imagined a cheap tourist show featuring Presley and Michael Jackson, but I was captivated by the powerful acts of the dancers. Both Presley and Michael embodied entertainment and performance, and the female singer was wonderful as well. Personally, I was particularly impressed by the performance of a Japanese woman who seemed to be in charge of percussion and keyboards in the music cast.
The dinner before the show was buffet-style, making it easy to enjoy a meal, and on top of that, the children were able to receive a simple hula dance lesson, which was a nice touch.

「プレスリーとマイケルジャクソンの登場するハワイアンショー」で、観光客向けの安っぽいものを少し想像していたのですが、ダンサーの皆さんのパワフルなアクトに魅了されました。プレスリーもマイケルもエンターテイメント性とパフォーマンスの両方を兼備していたし、シンガーの女性も素晴らしかったです。個人的に、音楽キャストのパーカッション/キーボードを担当していた日本人らしき女性の演奏が目を引きました。
　ショーの前のディナーもビュッフェスタイルで気軽に食事ができて、その上、子どもがフラの振り付けの簡単なレクチャーも受けることができて、至れり尽くせりでした。

It was great to have round trip transportation and everything provided such as waters, walking sticks, and bug spray. It was pouring rain when we went and the rain ponchos came in handy for $5. We felt very prepared for the hike along with information of its history and movie sites to look for. Was an enjoyable time

I used the transfer service to the airport. The waiting time at the airport when heading to the hotel was short, and the pickup from the hotel to the airport was on time, making it easy to plan my schedule for both the arrival and departure days. Since the reservation deadline is early, it might be better to book the transfer to the airport in advance. The driver was also kind, and some provided humorous commentary.

空港までの送迎に利用しました。
空港からホテルへ向かう際の空港での待ち時間は少なく、またホテルから空港へ向かう際も時間通りに迎えに来てくれたので到着日、出発日のスケジュールが立てやすかったです。
予約締め切りが早いので空港までの送迎は出発前に予約した方がいいかもしれません。
運転手さんの対応も親切で、人によってはユーモアのある案内をしていました。

The pick-up time was supposed to be 09:50 instead of 09:05, and I ended up waiting for about 1 hour and 15 minutes due to the delay. The reservation confirmation email and the voucher all stated 09:05 consistently. Following the instructions on the voucher, I called after waiting for 10 minutes, which is when I found out about the mix-up. The bus that arrived at 09:50 had the driver call the office, and it turned out to be the wrong bus, so I had to wait again.

Since my friend from the area came to see me off, I was disappointed because if the information had been correct, we could have spent more time together having breakfast or shopping leisurely. I was very satisfied with the outbound trip, and the drivers were very pleasant, so I’m not angry, but since this is a point that is emphasized in bold, I recommend reviewing it promptly.

Pick-Up Time: 09:05 が正しくは 09:50だったのと、到着が遅れて1時間15分ほど待ちました。
予約確定と直前メール、バウチャーの記載が統一して9:05でした。
バウチャーの注意事項通り、10分待ってから電話して発覚。9:50に到着したバスは、ドライバーが事務所？のような所に電話して確認してくれたところ違うバスだということで、また待ちました。
現地の友達も見送りにきてくれていたので、記載が正しければ、朝ごはんや買い物をもっとゆっくり一緒に過ごせたのになと残念でした。
行きは大満足でしたし、ドライバーさん達も気持ちの良い対応だったので、怒りはないですが、太字でアナウンスしている箇所ですので早々に見直すことをおすすめします。

At the airport exit, I was greeted in Japanese, which was a relief. I received verbal directions to the boarding area (just a right turn), and there was a yellow temporary counter and local staff in yellow uniforms, making it very easy to find. The driver was also friendly and welcoming, which felt great. The flight was fully booked, but since there were only two families going to two hotels, we arrived quickly.

空港出口でまず日本語で声をかけていただき、一安心。乗り場を口頭で案内いただき（一度右に曲がるだけ）、乗り場には黄色の簡易カウンターと黄色の服を着た現地係員の方がいて、とてもわかりやすかったです。
ドライバーさんもフレンドリーに迎えてくれて、気持ちがよかったです。
飛行機は満席でしたが、2家族2ホテルまわるのみでしたので、すぐに到着しました。

Super fun! My daughter and her bestie had a great time. Crew were kind and fun! You should really do the 1000 feet!!

I was supposed to meet at the main entrance of the hotel at 1 PM local time, but it seems I was waiting at the back entrance, and without the hotel accommodation card, I couldn't enter or exit. It appears the driver skipped me, and since they didn't come for the pickup even after the meeting time had passed, I called the local company listed on the voucher and requested another pickup. In the end, they arranged for a different staff member and vehicle, and although we arrived at the airport about 30 minutes later than scheduled, I was able to board my reserved flight. Another Japanese airport transfer service had closed its reservations early, but I was able to book this one right up until just before my departure from Japan, which was a benefit. However, I think it would have been safer to go with a Japanese tour company.

現地時間の１３時にホテルのメイン出入口で待ち合わせと思っていたところ、裏口、ホテルの宿泊カードがないと出入りできない外で待ち合わせだったようで、運転手さんにスキップされてしまったようで、待ち合わせの時間を過ぎてもピックアップに来られないので、バウチャーに記載されている現地の会社に電話をかけて、再度ピックアップのお願いをしました。結果的に代わりのスタッフと車を用意してくれ、予定時刻より３０分ほど空港に到着が遅れましたが、予約していた飛行機には搭乗できました。もう１社別の日系の空港送迎は早めに予約を締め切られ、こちらは日本出発直前まで予約できたのが、メリットがありましたが、やはり、日系のツアー会社にしておいた方が無難だったように思います。

Dinner & entertainment experience was great,from Elvis to the dancers.Micheal Jackson could some inprovement in both singing & dancing.I would definitely recommend this dinner & show to anyone.photograph was a little overpriced in my opinion.

Even at an early hour, there were few other boats, and both the check-in and departure were smooth, making the experience feel a bit longer. If you time it right, you can enjoy a sense of rendezvous with the jet.

早い時間でも、他の船も少なく、受付も出航もスムーズで、少し時間も長く体験できたように感じました。
時間帯を合わせたら、ジェット機とのランデブー感覚が味わえます。

I participated with my daughter (150m).

Due to weight restrictions, two participants are required (it seems that if you're over 80kg, you can participate alone), so we joined as a family of two. The meeting point was at the boat harbor, just a few minutes' walk from the Hilton Lagoon, which made it convenient without any hassle or loss of time, allowing us to fill our free time easily.

We were worried about dropping our phones, so we participated with a waterproof camera attached to a strap, but there were others in a different group who were taking selfies with a selfie stick (of course, at their own risk...).

The 150m height is truly impressive, with all the buildings visible below and a fantastic view of the surroundings. Also, if you wish (?), it seems they can provide some bouncing near the water's surface.

Although not much Japanese is spoken, I think you can manage since there are other groups around.

母娘で参加しました（150m）

体重の関係で2名の参加が必須（80kg以上なら単独も可能みたいですが）という事で家族2名で参加しました。待ち合わせ場所はヒルトンのラグーンから徒歩数分のボートハーバーで移動の負担やロスがない点がよく、空き時間を埋めやすかったです。

自分たちは携帯は落下させそうで怖かったので防水カメラにストラップ付けて参加しましたが、別の組では自撮り棒で頑張って撮影されてる方もいました（もちろん自己責任…）

150mというのは本当に高く建物は全て眼下に見え、周囲が一望できる点が素晴らしいです。また希望すれば（？）、水面付近での乱高下などもして貰えるようです。

あまり日本語は通じませんが別の組も居るので勝手は分かるかと思います。

I had high expectations, but it started to rain and the show ended inside. The food was delicious, so I wish I could have seen a bit more until the end.

かなり期待していたのですが、雨が降ってきて中でShowが終わってしまいました。食事は美味しかったので、もう少し最後までみたかったです。

the kids lvoed to get to see the fish from the portholes! great day underwater

I participated with my daughter. Everything was in English except for the reception. On the boat, they seemed to think we didn't understand English, so we were a bit neglected, which was a little disappointing. The explanations were somewhat lacking, but we could understand by watching others, so I wasn't too worried. The parasailing was fun with great views. Since we go out to sea on the boat for parasailing, I recommend taking medication if you are prone to motion sickness.

娘と2人で参加しました。
受付以外は全て英語でした。
ボートでは私たちが英語が分からないと思い、ぽぽ放ったらかし状態だったため、少し残念でした。
説明なども雑でしたが、他の方のを見ていて分かりますので、心配はありませんでした。
パラセーリングは、景色も良く、楽しかったです。
パラセーリングへは、ボートで沖の方まで行くので、酔いやすい方は薬を飲むことをオススメします。

It was just amazing.
The weather wasn't great, but I still had fun.
When we took off, it felt exhilarating, and as we gained altitude, I could see the ocean, Diamond Head, the beach, and the hotels, which was really nice.
I took the bus round trip from Sheraton Waikiki, so I told the captain that there was no need for a Japan trip.
I have over 100 photos and received them as data.

もう、最高でした。
天気がイマイチでしたが楽しめました。
飛び立つ時がウォーという感じでしたが、どんどん高度が上がると海、ダイヤモンドヘッド、ビーチ、ホテルと見えて気持ちよかった。
シュラトンワイキキからバスで往復したので、海へのジャポンはキャプテンになしと伝えました。
写真は100枚以上ありデータでもらいました。

I used the transfer service from the hotel to the airport. I cannot recommend it for those who want to travel with plenty of time. This was the first time I felt so anxious about a transfer. If you're okay with cutting it close and running at the airport, then it might work for you. However, since I prefer to travel with more time to spare, I plan to use services like Uber in the future instead of this kind of service. It was a learning experience.

ホテル→空港の送迎で利用させていただきました。時間に余裕を持って移動したい方にはおすすめできません。こんなに不安になる送迎は初めてでした。ギリギリでも間に合えばOK、空港で走ってもOKという方は利用しても大丈夫だと思います。私は余裕を持って移動したいので、今後このようなサービスは利用せずUber等の配車サービスを利用しようと思います。勉強になりました。

Great sunset sail & swim. Was BYOB and had a good crew. 10/10 would recommend if you’re downtown and want to good time.

This is just what I needed. I'm not a great swimmer nor very confident in open water, and this was an excellent way to learn to snorkel. I HIGHLY recommend it! Our guide was Ashton. He was awesome! And the pictures were cool.

I arrived at the meeting point at 10:15 for my 10:30 reservation. However, I was told the start time was 10:45, so I bought a hot dog and a pineapple smoothie from a nearby stall for breakfast!

Unfortunately, we were the only Japanese people there (there was one group before us). There were 12 of us who boarded the boat and headed out to sea. There is a place to store your belongings at the feet of the boat! With 12 people, a sense of teamwork naturally develops, so I thought theft was unlikely. If there had been other Japanese people, we could have taken pictures together... what a shame! Just before jumping, the crew asks if you want to take a picture. You can view the photos (about 130) later at the reception, and if you like any, they can be transferred to an SD card or your phone for $40. You also have the option not to buy them.

Anyway, since we had to wait for the other groups to jump, anyone prone to seasickness definitely needs to take motion sickness medication. Two people from our team ended up vomiting.

10時30分予約で、15分に集合場所に行きました。
ですが、開始は45分と言われたので、近くの出店でホットドックとパイナップルスムージーを買って朝食！

日本人は残念ながら私たちだけでした。(前の組は1組いました。)
12人でそこから船に乗り、海へ。
持ち物は、船の足元に入れるところがあります！
12人はなんとなくチームワークみたいなのが芽生えるので、そこで盗難はあまり考えられないなぁと思いました。
同じ日本人がいたら、写真の撮りあいが出来たと思います。。残念！
ただ、飛ぶ直前にカメラ撮る？とクルーに聞かれます。
撮ったやつ(130枚くらい)をあとで受付のところで見て、気に入ったらSDカードと携帯にそこで入れてもらえます。これが40ドル。そこで買わない選択肢も出来ました。

とにかく他の組が飛ぶのを待つので、船酔いする人は絶対に酔い止めがいります。
私たちのチームでも2人が吐いてました。