All Reviews for Family & Accessible Travel

The pickup to the boat ride and the activities were fine, but on the way back, I was forgotten and dropped off past the hotel. I immediately informed the driver, but I was taken back to the boat dock, resulting in over an hour of lost time! Since it was the last day and time was limited, I asked several times for a U-turn, but in the end, they didn't make the U-turn.

ピックアップからボート乗車、アクティビティまではOKでしたが、帰りに混載車から降ろし忘れられてホテルを過ぎてしまったのですぐにドライバーに伝えたのですが、そのままもう一度ボート乗り場まで連れて行かれて1時間以上のタイムロス！最終日で時間が限られていたので何度かUターンする様に話したが、結局Uターンはしてもらえず。

I was worried about being able to check in at the airport on time for my return flight. This time, I was picked up on schedule and arrived at the airport earlier than planned. When I boarded the airline, I mentioned my name, and it seemed the driver was checking it against a list, which made me feel reassured. The large bus had about five groups, and there was plenty of space for boarding and handling suitcases without any issues. I would definitely use this service again.

帰国便は、時間どおりに空港チェックインできるか不安。今回は、定刻に迎えにきてもらえ、予定より早く空港到着しました。エアラインを乗車の際伝え、ドライバーはリストの名前と照合していたようで、安心できました。大型バスに、5組ほどと、余裕がある乗車、スーツケースの出し入れ、問題無し。リピ有りです。

I was glad that they came to pick me up at the hotel and helped me load my luggage, including my golf bag. The pickup was early, but I was able to go to the airport with peace of mind. I would like to use their service again next time.

ホテルまで迎えに来てもらえ、荷物もゴルフバッグも積んでもらえてよかったです。
早めのお迎えでしたが、安心して空港へ行けました。
次も利用したいです。

I used it at 150m! However, the other members of the group were at different heights, but I didn't feel much of a difference. The staff may not speak Japanese very well, but they really know how to get everyone excited! It was cloudy, but the view from above was amazing! I was picked up at 8:30 and returned to the hotel just before 11, which I think is great because you can have a quick experience and still do something different in the afternoon.

They ask if you want to take pictures before flying, so if you request it, they will take photos for you with their camera. The photos cost $30, and you get a memory card. I'm not sure if that's expensive or cheap, but there are some fun pictures, and I don't think it's too high at all.

１５０mで利用しました！が、グループのほかの方達は違う高さでしたが、差はあんまり感じませんでした。
しかしスタッフの方たちは日本語うまくないですが、すごく盛り上げてくれます！
曇っていましたが、空からの景色は最高でした！8時30分にピックアップされホテルに戻ったのが11時前でサクッと体験して午後も違うことができるのもいい点だと思います。

飛ぶ前に写真とるか？と聞かれますので、そこでお願いすると(スタッフの一眼で)写真とってくれました。
写真は30ドルでメモリーカード一枚もらえます。高いか安いかわかりませんが、面白い写真もあるし全然高くはないと思います。

We participated with my 5-year-old daughter in the 90m experience. We rode together, and my daughter enjoyed it without being scared at all! It seems she had a great time even with the splashes from the sea! We also purchased a commemorative photo, making it a wonderful family trip memory. The driver was fun, which was great. I plan to book here again next time!

5歳の娘と3人で90mで参加しました。3人で乗りましたが、娘もこわがる事もなく楽しんでいました！海ぽちゃも手加減してもらえて楽しかったようです！記念になる写真も購入して、最高の家族旅行の思い出となりました。ドライバーさんも楽しい方で良かったです。次回もこちらで申し込もうと思います！

The English guide was wild and interesting without being difficult to understand. The boat rocked quite a bit until we got out to sea, and there was a lot of thrill being pulled up into the air, but it was fun. The views of Waikiki Beach and Diamond Head from above were also amazing, making it a truly great experience.

英語ガイドの方でしたが分かりづらいこともなくワイルドで面白かったです。沖に行くまで船がかなり揺れて、また上空に上がるまで船で引っ張られるのでかなりスリルはありますが楽しかったです。そして上空からみたワイキキビーチやダイヤモンドヘッドも素晴らしく、本当に良い経験になりました。

Our boys ended up doing the 650foot. They absolutely loved it. Company was professional and friendly. Boat was clean and nice. A wonderful experience even for the spectators.

The most awesome snorkelling experience at turtle canyon.
Sadly no whales to see(but v late in season) but we had spinner dolphins alongside the boat.
Great catamaran, fantastic captain and crew who helped us capture awesome videos.
Highly recommended! Great value for money. Book it!

The view of Waikiki from parasailing is exceptional!! I wanted to do it multiple times! They offered about 40 photos for $30, including an SD card, and the way they took the photos was great. Also, you can bring your smartphone and shoot your own videos. If you ask, they can also arrange for you to land in the water, or if you prefer not to get wet, they can accommodate that as well.

パラセイルから見るワイキキは格別です！！
何回もしたいと思いました！
30ドルで40枚くらいの写真をSDカード込みで販売もしてくれましたが、撮り方もよく最高です。
また、スマホなどの持ち込みも可能であるため、自分で動画も撮影したりもできますよ。
海水への着水もお願いしたらできますし、嫌なら濡らさないようにもしてくれます。

It seems that someone was late for the meeting time at the hotel, and since we were going around to a few hotels, it took a bit of time to arrive at the airport. I had some extra time, so it wasn't a problem, but I think I might take a taxi next time.

途中のホテルで集合時間に遅刻した方がいたようで、ホテルを何か所かまわっていたこともあり、空港に到着するのに少し時間がかかりました。時間に余裕をもっていたので問題ありませんでしたが、次回はタクシーにしようかなと思います。

After arriving at the airport, I wasn't sure where to check in and wandered around the bus terminal area, but I was able to check in with the staff from Roberts Hawaii without any issues. It takes some time as they visit several hotels, but it's a reasonable and reliable service.

空港に着いてからどこで受け付けてもらえば良いか分からず、バス乗り場周辺をウロウロしていましたが無事にロバーツハワイのスタッフに受け付けてもらえました。ホテルを何か所かまわるので時間はかかりますが、リーズナブルながら安心して利用できます。

I always use this service. They drop me off right in front of the hotel, and it's fine to wait in the hotel lobby for the return trip! I'm usually worried and end up wandering outside (laughs), but I can move between the airport and hotel with peace of mind, so I highly recommend it.

いつも利用させていただいています。
ホテルの前まで送っていただけて、帰りもホテルのロビーにいれば大丈夫です！
いつも心配で、外でうろうろしてしまうのですが(笑)
安心して空港間の移動ができるのでお勧めです。

I participated in parasailing at the strong request of a friend. The staff were cheerful and efficient. We went up into the air from the boat, and when returning, if you wish, you can touch the water before getting back on the boat. It looked like a lot of fun. The ride was comfortable, and it was enjoyable to watch others take their aerial strolls. I think it would be a lot of fun for those who like heights.

友達のたっての希望でパラセーリングに参加しました。
スタッフの方は陽気でテキパキ。
船の上から空中に上がって、戻るときに希望すれぱ海に一度着水してから船に戻れます。楽しそうでした。
乗り心地悪くないし、他の方が空中散歩をするのを見るのも楽しかったけど、
高いところが好きな人なら楽しいものだとおもいます。

First, we had dinner. The server was kind and tried to liven up the atmosphere. They were more attentive than those at high-end restaurants, so I was satisfied with both the taste and the service!
I think the show is also worth seeing. Since I am a fan of Michael Jackson, it was amusing when the impersonator came out. The backup dancers were well-prepared, and the effects were impressive, making it a more authentic show than I expected!

まずは、夕食をいただきました。サーバーの方が親切で場を盛り上げようとしてくれました。高級レストランよりも気配りができるサーバーの方でしたので、味もサービスも満足でした！
ショーも見る価値があると思います。もともと私自身がマイケルジャクソンのファンでもあるので、偽マイケルジャクソンがでてきた時は面白かったです。バックダンサーもしっかりついており、効果もしっかりしており、思っていたよりも本格的なショーで楽しめました！！

I went parasailing for the first time and it was so much fun! The boat sways quite a bit, so my friend took some motion sickness medication and that helped a lot!

During the parasailing, Justin from the crew was very thorough in preparing everything, and we were able to take photos, which made it really comfortable and enjoyable. I definitely want to do this again when I go to Hawaii! Thank you so much!

初めてパラセーリングをやりましたがとっても、楽しかったです！
船は結構揺れるので、友達は酔い止めを飲んで準備したら大丈夫でした！

パラセーリング、クルーのジャスティンさん❤️がとっても丁寧に準備をしてくれて写真も撮影できてすごく快適で楽しかったです❤️
ハワイに行ったら絶対また利用したいと思います❤️❤️❤️
ありがとうございました

They took me to the hotel without any issues. The pickup was in a clear style, so I was able to find it easily, which was good. Since my Japanese isn't very good, it seems best to clearly repeat the destination.

問題なくホテルまで送ってくれました。
ピックアップもわかりやすいスタイルなのですぐに見つけることができたのでまずまずです。
日本語はあんまり伝わらないので、行き先は確実に復唱したほうがよさそうです。

The greeting at the baggage carousel was friendly. The 25 minute wait for the shuttle to pick us up was unacceptable. Next time in HNL we'll not book and take out chances with whatever or whoever is available.

As soon as I came out of the airport, I found the bus and got right on. Since it only goes to five hotels, I arrived at my hotel quickly and was able to make effective use of my time. It was easy (*^^*) I definitely recommend it for those who are not good at English!

空港から出てきてすぐに分かりそのまま車に。
もともと五つのホテルしか回らないバスだったのでホテルにもすぐにつき時間を有効に使うことができました。楽です(*^^*)英語が苦手な人は絶対に利用おすすめします！

I made a reservation for three people, including a one-year-old child. Normally, there wouldn't be a charge for the child, but since it was stated that if we paid an additional fee for the seat, the child seat would be free, I went ahead with the application. However, there was no child seat in the shuttle, and when I asked the staff, they said, "The information from Beltora is incorrect. Please contact them for a refund for the child's portion." After that, I sent an inquiry via email, but I haven't received a response. I'm worried about whether I will get a refund.

1歳の子供と3人で予約しました。通常なら子供料金はいらないのですが、オプションで席料を払えばチャイルドシート無料と記載があったため、申し込みしました。
しかし、送迎車にチャイルドシートは無く係りの人に確認したところ、
「ベルトラさんの表記が間違っている。子供分は、そちらに言って返金してもらって下さい」と言われました。
その後、問い合わせでメールを送りましたが、返答はなし。返金してもらえるのか不安です。

I was taught by a Japanese instructor. They were very kind, and even though it was my first time surfing, I was able to stand up right away. I want to surf again! I highly recommend it!

日本人のインストラクターに教えて頂きました。とても優しくて、初めてのサーフィンでしたが、すぐに立てるようになりました。サーフィンまたやりたいです！おススメです！

The pickup time was accurate, and although the driver was of Japanese descent and couldn't speak Japanese, we had a very enjoyable time during the ride to the pickup point.

The parasailing lasted just under 10 minutes, but it felt like we were flying in the sky for much longer. The instructor playfully dropped us just enough to touch the water. It wasn't like a roller coaster with a sudden drop; instead, it was a fun journey through the vast sky!

ピックアップの時間も正確で、運転手の方も日系の方で日本語は話せませんでしたが、乗り場までの道中とても楽しい時間を過ごせました。
パラセーリングも10分弱の時間でしたが、もっと長く空を飛んでるような感じがしました。インストラクターのノリで海に足が着くくらいにおとされたり。ジェットコースターのようなフワッとする感じもなく、楽しい大空旅行ができました！

It can only be described as amazing!!
I hoped to go up to 150 meters, but I wanted to go even higher!

I asked to have photos taken, but it seems you have to say it right before you jump, so they didn't take any, which is a bit disappointing... However, I was able to get some photos because I handed my iPhone to a college student on the same team, so that was great!
The instructor was also really nice, and I will definitely participate again!!! It was the best!!

最高という言葉に尽きます！！
150メートルを希望しましたが、もっと高いところまで行きたかったです！

写真を撮って欲しいとお願いしたのにも関わらず、本当に飛ぶ直前に言わないといけないらしく、撮ってくれなかったところが悔やませます…。しかし、同じチームだった大学生にiPhoneを渡して撮ってもらったため、写真はあるのでよかったです！
インストラクターの方もとっても良い人でまた参加します！！！最高でした！！

My daughter really wanted to try surfing, so we signed up together for a challenge. I had done bodyboarding when I was younger, but this was my first time surfing. Thanks to the instructor's great teaching, I was able to ride the waves in no time. At 57 years old, I usually don't do any sports, but I didn't feel tired or sore, and I made some wonderful memories. Additionally, they burned the photos from the lesson onto a CD and even gave us T-shirts, so I'm really glad I participated. I hope to join again next year at a higher level.

娘がどうしてもサーフィンをしたいと言うので、２人で申し込みチャレンジしました。私は若いころボディボードをしていましたが、サーフィンは初めてでしたが、インストラクターの教え方が良かったおかげで、あっという間に、波に乗れました。57歳で普段何もスポーツをしてませんでしたが、疲れ、筋肉痛もなく、楽しい思い出ができました、。また、レッスン中の写真をＣＤＲに焼付して頂いたり、Ｔシャツまで頂き、本当に参加して良かった。来年はレベルアップした形で参加したいと思います。

The flight was delayed by about 6 hours. Since I had made a reservation in advance and knew the flight number, I was able to avoid being left behind. It was definitely worth using.

フライトが6時間くらい遅れてました。事前に予約をしたため、便名が分かっていたため、置いてきぼりにならずにすみました。利用価値、有りです。

It was my first time surfing, and I was very satisfied! From the pickup to the way of riding the waves, I received thorough support, which allowed me to ride with confidence! Even as a complete beginner, I was able to do it, and since they teach in Japanese, those who are not confident in their language skills need not worry!

The weather was cloudy, but it wasn't too cold, and they also lent me a rash guard and shoes, making it comfortable! However, I got seasick from the waves, so I recommend that those who are prone to motion sickness take some medication before going.

They also took photos, creating wonderful memories of Hawaii. Thank you very much!

初めてのサーフィンでしたが大変満足でした！
送迎から、波の乗り方まで丁寧にサポートしてもらえて、安心して乗ることができました！
本当に初心者でも乗れましたし、日本語でも教えてくださるので語学力に自信がない方も心配はいらないと思います！

天候は曇り空でしたが、寒すぎることもなく、またラッシュガードやシューズも貸していただけるので快適でした！ただ、私は波に酔ってしまったので、酔いやすい方は酔い止めを飲んでいかれることをオススメします。

写真も撮って下さり、楽しいハワイの思い出になりました。
ありがとうございました！

I immediately spoke to the person at the airport exit, but I had to wait quite a while for the bus to depart. They mentioned that it only goes to five places, but the waiting time at the airport is long, so I'm not sure about that. Just for your reference.

空港出口の人にすぐに声を掛けましたが、バスの発車まで結構な時間待たされました。五ヶ所しか周らないとの事ですが、空港での待ち時間が長いのでどうかなと。ご参考までに。

Boat captain and first mate were fab. Joined by three senior women on our boat which was inspiring. The day was cloudy and it was a lovely experience anyway - did not stop us from having an incredible view of Diamondhead. Mahalo!

There were only two Japanese groups on this day, and the rest were international tourists. You can see the streets of Waikiki from angles that are usually not visible. It was cloudy, so I didn't feel it much, but when it's sunny, the sunlight can be quite strong, so it would be good to have a hat, sunglasses, and sunscreen. Also, if you're worried about seasickness, it's better to take some medication beforehand. (There were about two people who got sick, haha.) If you go in the morning, you can return by early afternoon, making it easy to plan your schedule afterward and allowing for a relaxing time, which was really nice.

日本人は少なめでこの日も2組のみであとは海外の観光客でした。
普段見れないところからのワイキキの街並みを見ることができます。
曇りだったためあまり感じませんでしたが、晴れていると日差しがかなりくるので帽子やサングラス・日焼け止めがあったほうがよさそう。あと、船酔いが心配な方は酔い止めは飲んでおいたほうがよさそうです。
(2名ほどリバースしてました笑)
午前中からならお昼過ぎにはもどってこれるのでその後の予定も組みやすくのんびりと過ごせとてもよかったです。

I participated in the 150m course with my wife. All the other participants were foreigners, and of course, the boat staff were also foreigners. Most of the explanations were in English, but there were no issues with putting on the harnesses. Once we got out to sea, we moved out to the open water and took turns going up into the air. Since the ocean was all blue, even at the highest point, I didn't feel much height, and there was hardly any sense of fear, but the view was amazing!

The operating company mentioned to bring a larger towel (like a bath towel), and I recommend borrowing a bath towel from the hotel if possible. We each brought our own face towels, but I wished we had brought a larger towel. Also, the boat staff took pictures, and you can buy them later on an SD card (it was $30 in cash and $35 by card), so if you want those, it's a good idea to bring that amount of money.

150mのコースを妻とふたりで参加しました。
他の参加者は全員外国の方で、船のスタッフさんももちろん外国人。
説明とかもほとんど英語でしたが、ハーネスを着けたりするのには別段支障はありませんでした。
海に出ると沖まで移動して順番に上空へ。
一面青い海だったので一番高いところでも高さはそこまで感じず、怖いという感覚はほとんどありませんでしたが景色は最高でした♪
運営会社から言われていた準備物に、大きめのタオル(バスタオル等)ってありましたが、できればホテルのバスタオルを借りて持って行くことをおすすめします。私たちは自分たちのフェイスタオルをそれぞれ持っていきましたが、大きなタオルを持っていけば良かったと思いました…
あと、船のスタッフさんが写真を撮ってくれて後でSDカードに入れたものを買うことができるので(キャッシュで30ドル、カードだと35ドルでした)、欲しい方はその分のお金は持っていった方がいいです。

I felt it was a bit of a waste to use it without luggage, but for a solo traveler, it's cheaper than taking a taxi. You shouldn't compare it to The Bus. I think it's convenient for those with a lot of luggage. I needed to take the first flight (around 5 AM) due to Hawaiian Airlines' schedule, so I used this service. They picked me up from my hotel in Waikiki at around 3 AM, almost on time. After stopping at several hotels, we arrived at the airport around 3:45 AM, just a little before the terminal opened.

荷物なしの利用でちょっと勿体無い感はありましたが、1人利用の場合、タクシーよりは安いです。The Busとは...比べてはいけません。
荷物が多い方には便利だと思います。
ハワイアン航空のダイヤの関係で始発便(朝5時台)に乗る必要があり、利用しました。
ワイキキのホテルを朝3時にほぼ定刻のPickup。何軒かホテルを回り、空港には03:45ごろの到着。これでも空港ターミナルが開くちょっと前。