All Reviews for Family & Accessible Travel

There were four pairs participating in a small boat (I was in the first group). I took motion sickness medication, but I still felt a bit seasick. Of course, the scenery was outstanding, and we went higher than I expected, but since we were on the sea, it wasn't too scary (looking down was a bit frightening). There were a few times when the wind picked up, providing a thrill that made me shout. The crew spoke a little Japanese (just a few words), but they were cheerful and friendly.

小さな船でペア4組参加でした。（一番手で体験）
酔い止め飲んでいったけど少し船酔いした。
当然景色は抜群、思ったより高いところまで上がったけど、
海上なのでそれほど恐怖はなし。（下を見るとさすがに少し怖い）
数回風にあおられ、声が出るぐらいのスリルはありました。
クルーは片言の日本語（単語程度）でしたが、陽気に盛り上げてくれましたし、親切でした。

I contacted them because they hadn't arrived by the scheduled time, and I was told that there were eight other people waiting. In the end, they were 45 minutes late. It was just in time for check-in. Please arrange for an earlier pickup next time.

時間になっても来ないので連絡したら、ほかに８名お待ちですと言われました。結局４５分遅れ。ぎりぎりチェックインでした。もう少し早めのお迎えで調整お願いします。

The flight was delayed by about 45 minutes, but I was welcomed. Since I didn't rent a car, the 40-minute ride was very helpful. Thank you again.

飛行機が４５分ほど遅れましたが迎えていただけました。
レンタカーを借りませんでしたので、４０分ほどの送りは大変たすかりました。また宜しくお願いします。

The wind was strong, and I felt more fear than I expected, but it was a wonderful experience! It was the ultimate activity that provided a sense of relief when I came down, experiencing a fear that I don't usually encounter!

風が強く思ってたより恐怖心が強く、素晴らしい経験ができました！
普段味わえない怖さに、降りてきたときの良かったという安心感の究極のアクティビティでした！

My family had a fantastic time! Thanks for an enjoyable experience. Seeing the dolphins was the highlight! We would do this again.

There is a pickup location right outside the airport, which is convenient. I brought a printed reservation form, so the staff was able to understand everything quickly, which was great.

空港をで出てすぐのところにピックアップロケーションがあるので便利。
予約表を印刷して持参したので、係の方もすぐ把握していただけて良かったです。

It was my first time on a submarine, and I had a great time. They had made arrangements to attract fish, so I was able to see a lot of them. Additionally, the divers who were there to observe the fish welcomed us with an aloha pose, which was very nice.

The guide provided commentary in Japanese while the boat was moving, but only offered an English guide inside the submarine. It seemed fun with jokes mixed in, so those who understand English might enjoy it even more. Unfortunately, since we don't understand English, we had to rely on headphones with a pre-recorded Japanese guide, but we still had a great time.

My husband was so captivated by the seabed that he didn't listen to the guide at all, but he still enjoyed it thoroughly. On the boat to the submarine, we were lucky enough to see a whale spouting, which was very satisfying. According to the local guide, there are times when you can also see sea turtles and dolphins.

There were emotions that couldn't be captured in photos, so I'm glad I participated.

はじめての潜水艦だったので、とても楽しかったです。
魚が集まるように工夫がされていて、沢山の魚を見る事ができました。また、魚を観察しに来ているダイバーも、アロハポーズでお迎えして下さり、とても良かったです。
ガイドは、船の移動中は、日本語でガイドをしていましたが、潜水艦の中では、英語ガイドのみでした。ジョーク交じりでたのしそうでしたので、英語がわかる方は、さらに楽しめそうです。
残念ながら、私達は英語がわからないため、ヘッドホンで、あらかじめ日本語で録音されているガイドでしたが、充分に楽しめました。
主人は、ガイドよりも海底に夢中で、全くガイドを聞いていませんでしたが、それでも充分楽しんでいました。
潜水艦までの船では、運良くクジラの潮吹きもみれて、大満足です。
現地のガイドによると、ウミガメや、イルカに会える時もあるそうです。
写真にはおさめられない感動がありましたので、参加して良かったと思います。

Thank you for your support last year.
Even as a first-timer, I was able to challenge myself according to my individual needs, and it was really great.
You took me quite far, but I am satisfied. I look forward to working with you again.
Once I gain more confidence, I am thinking of borrowing a board.

昨年もお世話になりました。
初めてでも個々に合わせてチャレンジさせて頂き、すっごく良かったです。
かなり遠くまで連れて行って頂きましたが満足です。また、よろしくお願いします。
自信がついたら、ボードをおかりしようかとおもっています。

February 2018
Since it wasn't a hot season, it was a bit cold.
It was our first time parasailing as a couple in our forties, but we had a lot of fun.
We would like to participate again.

2018年2月
時期的に暑くない時期でしたので、若干寒かったです。
アラフォー夫婦でパレセイリングは初めてでしたが
非常に楽しめました。
また参加してみたいです

The tour guaranteed front-row seats, so I was able to see everything up close and was extremely excited! Since the entire show was in English, those nearby who didn't understand English seemed to have a bit of trouble, but I think the content was relatively easy to understand. The dancers were all absolutely wonderful; the graceful hula of the wahine was beautiful, the men's dance was really cool, and the fire dance was truly exhilarating! There were also many comedic elements, so I believe it's a show that anyone can enjoy, even if they're not familiar with hula or Hawaiian culture. Time flew by, and I wanted to see more and more! I will definitely use this again!

中央前方席確約ツアーだったため、とても間近で観られて大興奮でした‼︎
全編英語でのMCだったので、お近くにいた英語が分からない方は少しご苦労されていたようですが、比較的理解しやすい内容だったと思います。
ダンサーの方々がみなさんとてもとても素敵で、ワヒネの優雅なフラはもちろん、カネのダンスはとってもカッコよく、ファイヤーダンスは本当に盛り上がりました‼︎
コメディな要素も多くあり、フラやハワイの文化に親しみがなくても、誰でも楽しめるショーだと思います。
時間があっという間に過ぎてしまい、もっともっと観たかったです‼︎
また利用します！

This was awesome. Glad I did it. Nearly all the people on my boat were vomiting from motion sickness, even the girl that flew tandem with me as we were in the air. There is a lot of to-ing and fro-ing as each duo has their turn parasailing. You get about 10mins up there but you're on the boat for an hr while everyone else has their turn. I loved it

We participated as a family. It was our first time surfing, and I was nervous at first, but the staff were very funny and kind, so I was able to ride the first wave right away. I rode more than 15 waves and was very satisfied. Thanks to this experience, I have come to love surfing and definitely want to participate again. The shuttle service to the hotel was also great. Thank you very much.

家族で参加しました。
初めてのサーフィンで最初は緊張していましたが、スタッフの方がとても面白くて親切に教えてくれたので最初の波からすぐ乗れました。
15回以上波に乗れて、大満足です。
おかげでサーフィンが好きになり、ぜひまた参加したいなと思っています。
ホテルまで送迎付きも良かったです。
ありがとうございました。

We participated as a family of four across three generations. The view of Diamond Head and the hotels in Waikiki from 150 meters high was amazing. The crew doesn't speak Japanese, but there is a Japanese audio announcement. We flew with our cameras and captured the scenery from the sky. There was another couple with us, making a total of six people for three flights, but even while waiting, the cheerful crew kept the atmosphere lively, making it a fun hour. I requested photos, and they took pictures for two flights for $30.

3世代家族4人で参加しました。高さ150mからのダイヤモンドヘッドやワイキキのホテル群の眺めは最高でした。クルー達は日本語NGですが日本語の録音アナウンスが流されます。カメラを持ってフライトし空からの景色も撮影してきました。私達以外にもう一カップルの6人で3回のフライトでしたが、待ってる間も陽気なクルーが終始盛り上げてくれて楽しい1時間でした。写真を頼みましたが家族2フライト分撮影してくれて30ドルでした。

I was late for the meeting time, but I was able to experience it safely. It was refreshing when I paddled and caught a wave.

I had a great time with a pleasant experience in a short amount of time.

However, I didn't know how to request photos, so I have no memories left.

集合時間に遅れてしまいましたが、無事に体験することができました。
漕いで漕いで波に乗れたときは爽快です。

短い時間で気持ち良い体験が出来て楽しかったです。

ただ、写真をどうやって頼めばよいかわからず思い出が残りませんでした。

The staff was very kind.
I thought the shuttle service was almost on time and wonderful.
Everything from the reservation to the shuttle was smooth, and I will definitely use it again next time.

スタッフはとても親切
送迎時間はほぼ時間どおりで素晴らしいと思いました。
予約から送迎までとにかくスムーズで絶対次回も利用します。

The staff was very kind.
I thought the shuttle service was almost on time and wonderful.
Everything from the reservation to the shuttle was smooth, and I will definitely use it again next time.

スタッフはとても親切
送迎時間はほぼ時間どおりで素晴らしいと思いました。
予約から送迎までとにかくスムーズで絶対次回も利用します。

There were almost no lessons on the beach, and we went straight into the ocean, but the kids have an incredible sense for it; they never fell off the surfboard and rode the waves skillfully over and over again.

It was the best surfing experience, and I want them to try it again in Hawaii!

I believe it’s worth more than the price!

ビーチでのレッスンはほぼ無く、いきなり海に出ましたが、子供の感覚は凄いもので、一度もサーフボードから落ちることもなく、何度も何度も上手に波乗りしてました。
次のハワイでも体験させたいと思う最高のサーフィンでした！

値段以上の価値はあると思います！

Three adults took a semi-private lesson, and a child (9 years old) took a private lesson. We brought vouchers for both the private and semi-private lessons, but it seemed like only the semi-private lesson was not reserved, so we ended up receiving a lesson on short notice.

All of us were beginners, but somehow we managed to ride the waves, and it felt amazing! I think for travelers, surfing at Waikiki Beach is the best option without having to go all the way to the North Shore. I’ll definitely do it again on my next trip to Hawaii!

For someone like me who doesn’t usually exercise, I’m sure I’ll be suffering from muscle soreness below my ribs.

Aside from the reservation issue, it was a very satisfying surfing experience. Highly recommended!

大人３人がセミプライベートレッスン、子供(9歳)がプライベートレッスンを受けました。
プライベートレッスンもセミプライベートレッスンもそれぞれバウチャーを持って行ったのですが、セミプライベートレッスンだけが予約されてない感じで、急遽対応してもらった感じでレッスンを受けました。

全員初心者だったのですが、なんだかんだ波乗りが出来てとても気持ちよかったです！ノースショアまで行かずとも、旅行客にはワイキキビーチで手軽にサーフィンがベストかと思います。次のハワイでもまたやります！

私みたいに普段運動をしてない人は、あばら下の筋肉痛で苦しむこと必死ですよ。

予約の不備を除けばとても満足できるサーフィン体験でした。
絶対オススメ！

When entering Waikiki from the highway, there is usually quite a bit of traffic, but it seems I took a different exit this time and was able to drive smoothly through the city without feeling stressed by traffic, arriving without any issues.

ハイウェイからワイキキ市内に入るときいつもかなりの渋滞に
なるのですがいつもと違う出口で出たようで市内をスイスイ走り
渋滞でストレスを感じることもなく順調に到着しました。

I used this service to go from Maui to Waikiki. The meeting place was not far from Hawaiian Airlines, and we arrived at the hotel smoothly. They always give us shell leis, but it seems we have to wear them around our necks to distinguish ourselves from other customers, which is a bit embarrassing (laughs).

マウイ島からワイキキに行く際に利用しました。集合場所はハワイアン航空からも遠くなくホテルへも順調に到着しました。いつも貝殻のレイをくれる
のですが他のお客様との見分けのためらしく首からかけなくてはいけない
のが少し恥ずかしいです（笑）

I always ask Roberts for transportation in Hawaii, but this time they arrived about an hour late. I called the office several times but couldn't get through, which made me very anxious. Even though Roberts' car came to the hotel multiple times, when I explained the situation to the driver, I was coldly told that the passengers for each car were already decided. I've been to Hawaii 1-2 times a year, but this was my first experience like this. I'm glad I made it in time, but after arriving at the airport, I had to rush through the procedures and didn't have time to look at the things I wanted to buy at the airport, which made it a terrible trip.

ハワイでの送迎はいつもロバーツにお願いしているのですが
今回は迎えの時間より1時間位遅刻してきて何度もオフィスに
電話してもつながらず大変不安な気持ちでした。ロバーツの
車が何度もホテルに来ていたのにドライバーに事情を話しても
車ごとに乗せる人が決まっているからと言って冷たくあしらわ
れました。毎年1-2回はハワイに行きますがこういう経験は初めて
です。間に合ったから良かったですが空港に着いた後も大急ぎ
で手続きしなくてはならず空港で買おうと思っていたものも見る
時間なく最悪な旅行になってしまいました。

Loved the show. Very talented performers will definitely recommend to friends

I highly recommend it. It's right by Waikiki Beach, so you can enjoy it without wasting time and be very satisfied! I was surprised to see about five sea turtles up close. This was my first time snorkeling like this, and I was really moved. We also saw whales spouting from a distance while sailing! Plus, it ends at 11:30 (but actually lasts a solid three hours), so you can do other things in the afternoon, which is fantastic. Snacks are all-you-can-eat!

すごくオススメです。ワイキキビーチからすぐの所なので時間が取られることなく大満足できます！
ウミガメさんも5匹くらい普通に見れて結構そばに寄ってくれてびっくりしました☆
こんなシュノーケリングは初めてで感動しました。
セーリングでクジラの潮吹く所も遠目ではありましたが見れました！
しかも11:30には終わるので(でも実際3時間ガッツリ)午後から別の事も出来て最高です♬*ﾟスナックは食べ放題です( ¨̮ )

My daughter, who is now a middle school student, went on her first overseas trip to Hawaii. I wanted her to see a hula show and try kalua pork, so I signed up for this tour. It was also great that the venue was just a 2-3 minute walk from our hotel.

The buffet venue and the show venue were separate, so we had to move between them. The buffet was located in the garden space next to the 4th-floor corridor of the Royal Hawaiian Center, but it felt cramped with tables packed into a small area. There was a small hula show, which might have felt more intimate, but I think it would have been better to have a larger space or reduce the number of guests to about two-thirds for more comfort. The buffet style allowed us to fill our plates with kalua pork, roast beef, salads, and other favorites, which seemed to be enjoyable. The dessert sorbet was surprisingly sour, and both my daughter and I were taken aback by it.

As for the show venue, we were seated in the second-floor section, but it wasn't a very large venue, so we were really close to the stage and could see everything well.

中学生になる娘は初めての海外旅行、初めてのハワイでした。
フラショーを見せてあげたく、カルアポークも見て食べてみて欲しくて、このツアーに申込みました。
会場が宿泊していたホテルから徒歩２～３分だったのもよかったです。

ビュッフェの会場とショーの会場は別で移動が必要でした。
ビュッフェの会場はロイヤルハワイアンセンターの４階通路横のガーデンスペースですが、狭いスパースに詰め込んだ感満載のテーブル席でした。ちょっとしたフラショーがあり、身近に感じられてよいのかもしれませんが、もう少し広いところでするか、客数を三分の二くらいにしてゆとりがあった方がよいと思います。
ビュッフェスタイルでカルアポークやローストビーフ、サラダなど、好きなものを好きなだけお皿に入れるのも楽しかったようです。デザートのシャーベットは見た目よりすっぱくて娘と二人でびっくりしました。

ショーの会場は私たちは２階席でしたが、そんなに広い会場ではなかったのでステージまですごく近くてよく見ることができました。

Roberts Hawaii has courteous staff.
The shuttle service was reliable and hardly ever late, which made me feel at ease.
I definitely want to use it again next time.

ロバーツハワイ はスタッフが丁寧
送迎時間もほぼ遅れることなく安心して利用できました。
是非次回も利用したいと思います。

Roberts Hawaii has polite staff.
The shuttle service was reliable and almost never late, which made me feel at ease.
I definitely want to use it again next time.

ロバーツハワイ はスタッフが丁寧
送迎時間もほぼ遅れることなく安心して利用できました。
是非次回も利用したいと思います。

I think this is about it... However, my eldest son and daughter experienced skydiving the day before, so their satisfaction levels were completely different...

The staff seemed to be casually talking in English with the music volume turned up, which felt a bit off...

Also, it was unfortunate that the weather was bad (・Д・)

I don't think I will repeat this experience.

こんなもんかな…とは思いますが…
前日に長男と長女がスカイダイビングを体験しているので、満足度が違い過ぎて。。。

スタッフも音楽のボリュームをあげて英語で会話しているのが、テキトーにやってるようで…
なんだか感じが悪かった。

あとお天気が悪くて残念(・Д・)

リピートはしないと思う。

After picking up your luggage and exiting through the group exit on the left, you will immediately see the counter, which is easy to find. Once you hand over your voucher, they will guide you to the bus right away. You will depart soon and arrive at your hotel easily.

手荷物を受け取り左手にある団体出口を出るとすぐにカウンターがあり誰でもわかります。バウチャーを渡すとすぐにバスへ案内してくれます。すぐに出発し簡単にホテルへ到着です。

I was instructed to wait in front of the Hilton nearby instead of the hotel where I was staying. I waited for about 20 minutes before the scheduled time, but even 20 minutes past the time, the bus did not arrive. The Hilton bellboy, seeing my situation, contacted them and was told they didn't know when it would come. He arranged for me to wait in the hotel lobby instead of in direct sunlight. In the end, I was able to board a bus that was 35 minutes late (probably unexpected), but I believe this was a result of poor communication. However, the staff at the Hilton were very kind.

滞在したホテルの前ではなく近所のヒルトンの前で待つように指示があり、約束時間の２０分前から待っていたのに時間を２０分過ぎてもバスは来ず、見かねたヒルトンのベルボーイが連絡をしてくれたところ何時来るか分からないとの回答だったそうで、直射日光にさらされる場所からホテルのロビーで待つようにアレンジしてくれました。　結局３５分遅れの便(多分計画外)に乗車できましたが、これは連絡の不行き届きの結果だと思われます。　でもヒルトンの人は親切でした。

My flight from Maui was delayed by more than 30 minutes, but when I arrived at the baggage claim area, I was relieved to hear my name being called. I had been told that I couldn't be dropped off in front of the hotel, but thanks to the driver's kindness, I was able to get dropped off right in front, which I really appreciated.

マウイ島からの便が３０分以上遅れたのですが、荷物受取の場所に行くと、私の名前を呼ぶ声が聞こえて安心しました。　ホテルの前では降車できないと言われてましたが、運転手の好意で目の前で降ろしてもらい有難かったです。