All Reviews for Family & Accessible Travel

I entered my arrival time, but I was made to wait a long time at the reception, and in the end, they guided someone who arrived later onto the bus first. After that, I was guided to the bus, but this time they said they made a mistake with the people they let on first and took them off the bus, which was fine, but they handed my suitcase to the person they took off.

到着時間を入力しておいたが受付からだいぶん待たされ、あげくに後から来た人を先にバスに案内していた。そのあとバスに案内されたが今度は先に乗せた人を間違えたと言ってバスから降ろしたのはいいけど、その降ろした人に当方のスーツケースを渡していた。

My husband and I LOVED this excursion!! We got to swim with sea turtles! It was absolutely amazing! Brad went out of his way to make our experience a great one and knew so much about the area. All of the crew were extremely accomodating and very courteous and personable. We went on a Monday morning and practically had the whole catamaran to ourselves (which they say isn’t normal, but was awesome!).
It was an unforgettable experience and I can’t wait to take our kids to Hawaii and on this excursion!

After meeting up with relatives, we joined the group. We had a 3-year-old and a 1-year-old with us, but they took us on a treasure hunt to keep them entertained, and even when they got fussy during the show, it was fine to soothe them in the aisle!

親戚と現地合流した後、御一行で参加。
3歳と1歳の子連れでしたが、飽きないようにトレジャーハントに連れ出してくれたり、ショーの合間にぐずったときも、通路であやしてても大丈夫でした！

Transfer from the hotel to the airport.
It was reassuring to have the pickup right in front of the hotel.

The bus was a microbus size that loaded luggage on the left side.
The driver was a petite Asian man, but he handled the luggage well and even went to look for customers who were not waiting by the roadside, bringing them to the lobby. He saw my son and said, "He's about the same age as my kid, but he's a good boy!" "Put on your seatbelt!" "Are you okay shopping at Ala Moana? Really? Then let's go!" He was cheerful and energetic, which made it enjoyable.

I noticed the driver was wearing a back brace, so I think he was injured. I hope he recovers soon.

I would like to use this service round trip next time. Thank you very much.

帰りのホテル～空港までの利用。
ホテル目の前にてピックアップなので安心。

バスは左側に荷物を積むタイプのマイクロバスサイズでした。
小柄なアジア系のドライバーさんでしたが、荷物はちゃんと積んでくださるし、道沿いで待っていなかったお客様をロビーまで探しに行かれたり、私の息子を見て｢うちの子と同じくらいだけどお利口さんだね！｣｢シートベルトして‼｣｢アラモアナでお買い物、大丈夫⁉ほんとに⁉じゃ行くよ‼｣みたいに陽気に元気に対応されて楽しかったです。

ドライバーさん、腰にコルセット巻いてらしたので傷めてたんだと思います。早くよくなりますように。

次回は往復利用したいと思います。
ありがとうございました。

I participated in the 150 meters.
Everyone else was a foreigner, but it was totally fine.
It's scarier than I expected because it's quite high.
You can get a great view of the hotel district in Honolulu and Diamond Head.
Tipping is optional, so I think it's fine to give a little if you'd like.

150メートルで参加しました。
私達以外は外国人でしたが全然平気です。
思っていた以上に高いので怖いです。
ホノルルのホテル街やダイヤモンドヘッドが一望出来ます。
チップは任意なので良かったら渡す程度で良いと思います。

First, we had cocktail service in the VIP room and a commemorative photo with Elvis. There were two groups of Japanese participants. After that, we toured backstage. We received explanations about the dressing rooms and stage equipment, saw the stage costumes worn by Elvis Presley, and took commemorative photos while wearing props! Afterward, we enjoyed a delicious dinner with wonderful performances by Elvis Presley and Michael Jackson. It was a high-level, fun show with singing, hula dancing, and fire dancing!

まずＶＩＰルームでのカクテルサービスとエルビスとの記念撮影。
参加者は日本人２組。その後バックステージ見学。
楽屋や舞台装置の説明をしてもらったり、エルビスプレスリーが着たステージ衣装を見学したり、かぶり物を付けての記念撮影など！
その後は、美味しいディナーにエルビスプレスリーとマイケルジャクソンの素晴らしいパフォーマンス。
歌にフラダンス、ファイヤーダンスとレベルの高い楽しいショーでした！

We have a 4 and 7 year old. 4 year old had no interest in going in the water but really enjoyed the boat ride. The amount of time we were on the boat was just right for little ones (2-2.5 hours). Our 7 year old really wanted to snorkel with sea turtles and she saw several, so this was perfect. Super fun and really nice crew. They were kind to our kids and made sure that our little one got to see some fish and even pointed out sea turtles coming up for air so she didn’t feel like she missed out on anything. If you are comfortable with adult beverages being around, this is a great excursion for families with kids and beginner snorkelers. Compared to some of the other outfitters around, they are also very well-priced. Felt like this was a good value and an afternoon well spent.

Thank you Romero for your super friendly and knowledgeable guide. His pick up to and from the falls was on time. We only booked the shuttle 2 nights before &no dramasWould recommend Veltra to anyone who wants a friendly & reliable service.

I had a great time!! There were moments when my body was submerged in the sea while returning to the boat from the sky, but I appreciated the consideration to ensure my face didn't go under, which made it enjoyable!!

とても楽しかったです！！空から船に戻る時に身体が海に浸かる事がありましたが、顔まで浸からないよう配慮もあり、楽しめました!!

Thank you to the crew for making our trip so special. Local couple who wanted to feel like a tourist for a day. They did not disappoint.

Amazing water and great knowledge of the ocean.

Mahalo!!

I was worried about seasickness, so I took some medicine before going. It was quite rocky, so it was a good decision to take it! I participated at 120m, and it wasn't scary at all! In the end, I got splashed in the sea! (It's fine if you let them know you don't want that.) The weather was nice, so the view was great and it was the best! They explain things in simple Japanese, so I felt reassured!

船酔いが心配だったので、薬を飲んで行きました。けっこう揺れるので飲んでいて正解でした！120mで参加しましたが、全然こわくなかったです！最後に海ポチャされました！(してほしくなければ伝えれば大丈夫です)
天気が良かったので、景色もよく最高でした^^
カタコトの日本語で説明してくれるので安心です！

It was amazing!
We happened to see a rainbow and had a wonderful time as if we were the only two enjoying the breathtaking view.
It swayed a bit in the wind, but that was fun too.
In the end, we splashed into the sea!!! We got quite wet.

Motion sickness medication is a must!
It was a fun 10-minute experience of floating in the air!

最高でした！
たまたま虹も出ていて絶景を2人占めしているような幸せな時間を過ごせました
風で多少揺れますがそれも楽しかったです。
最後は海にジャボン！！！結構濡れます。

酔い止めは必須です！
10分弱の楽しい空中浮遊でした！

Since I wasn't part of the tour, I had to arrange my own transportation from the airport to the hotel. Taking a taxi would have been quite expensive, so I booked a shuttle service from Japan. When I arrived at the airport, it was clearly indicated to go to the H.I.S tour desk, which was easy to find. When I got there, a Japanese staff member was present, and I was treated the same as other tour participants. They greeted me with "Aloha" and placed a shell necklace around my neck. My excitement soared, and it turned out to be the best experience in Hawaii. I can always book with peace of mind. Thank you!

ツアーの参加ではなかったので、空港～ホテルへの移動も自分で手配しなければならず、タクシーだと、だいぶかかるので、日本から送迎を予約して行きました。空港に着くと、H.I.Sのツアーデスクへ行くように書いてあり、分かりやすかったです。そこへ行くと、日本人の方がいて、他のツアーの方と一緒の扱いで、アロハ～と首に貝のネックレスをかけていただきました。テンションもあがり、最高のハワイになりました。いつも安心して申し込みできます。ありがとうございます。

I experienced this with my son. Those who understood Japanese seemed to have a little bit of Korean, but everyone was kind, and both my child and I had fun riding together. When we got tired of paddling, they pulled us along and took us to the waves. However, the only downside was that there were no photos taken. Also, I wasn't sure who Hands was or if he was even there, as the young guys were the ones teaching us. Next time, I want to bring my own GoPro.

息子と2人で体験しました。
日本語がわかるかたは韓国の方が少し出来る感じでしたが、皆さん優しくて子供も私も立てて乗れて楽しかったです。
パドリングも疲れたら、ずっと引っ張って波まで連れていってくれました。
ただ、残念なのは写真が一枚もなかった事かな。
後、ハンズさんは一体誰なのか、いないのかよくわからないまま若いお兄ちゃん達が教えてくれました。
次回は自分のゴープロ持参で行きたいです

I used this for my honeymoon trip.

There were many other foreign tourists participating as well, but there were crew members who could speak Japanese, so I was able to hear the explanations in Japanese until we boarded the submarine. The transfer to the submarine is by boat, and you can enjoy the breeze on the deck, which feels nice. On the day I went, the boat was quite rocky, so those who are prone to seasickness might want to take some motion sickness medication beforehand.

Once on the submarine, you can see various things like colorful fish, sea turtles, and a sunken airplane that you wouldn't typically see in Japan. After boarding the submarine, there are multilingual headphones available, so you can listen to the explanations in Japanese. The inside of the submarine is quite cool, so I recommend bringing warm clothing.

新婚旅行で利用させていただきました。

他の外国人の観光客の方もたくさん参加していますが、船員さんに日本語を話せる方がいるので、潜水艦に乗るまでの説明は日本語で聞くことができます。
潜水艦までの移動は船なので、デッキに出れば風に当たることができ、気持ちいいです。私が乗った日は船が結構揺れていた為、船酔いする方は酔い止めを飲んでおいた方が良いかもしれません。

潜水艦に乗ってからは、日本で見ないようなカラフルな魚やウミガメ、沈んだ飛行機等色んな物が見えます。
潜水艦に乗った後も多国語対応のヘッドホンがあるので、日本語で解説を聞く事ができます。
潜水艦の中はかなりクーラーが効いているため、防寒着を持っておく事をお勧めします。

The instructor was very friendly, and I was able to ride right away on my first try! It truly became the best memory. I think I will start surfing from now on. Thank you very much.

先生はとてもフレンドリーで、最初のトライですぐに乗れました！
本当に最高の思いでになりました。これを機にサーフィンを始めようと思います。ありがとうございました。

The shuttle driver was full of humor, and it was nice to receive a hair accessory and juice from Primelia. The parasailing was also quite fun, especially getting to check for sharks in the sea. There were some people who seemed to be feeling seasick or dizzy from the altitude, so it's best to be cautious with motion sickness medication and take care of your health!

送迎のドライバーさんがユーモアに溢れ、プリメリアの髪飾りやジュースを頂きよかったです。
パラセーリングも海にサメチェックをしてもらったり、かなり楽しかったです。
船酔い？か上空酔いしてる人もいたので酔い止めならびに体調管理には気をつけた方が良いです！

I stayed at the Hilton last time as well, and I was curious about the Hawaiian show. I upgraded my seat and was able to enjoy it from a better location. The content of the show was worth it. The fire dance at the end was particularly impressive, and I had a great time.

前回もヒルトンに宿泊しまして、ハワイアンショーが気になっていました。
席もワンランクアップして、 良い席から見ることが出来ました。
ショーの内容は価値あり。特に最後のファイヤーダンスは迫力あり楽しい時間を過ごすことが出来ました。

Thank you for your continued support.
There are always polite drivers who share wonderful stories about Hawaii.
However, the bus driver I encountered during my return trip did not assist with loading or unloading luggage.
Not only did he not help me, but he also did not help other passengers with their luggage.
This was the first time I experienced something like this.
I hope that improvements can be made to prevent this from happening in the future.

いつもお世話になっております
いつも丁寧な上、ハワイの素敵なお話も聞かせてくださる運転手さんもいます。
ですが今回帰国の際に使用しましたバスの運転手さん荷物の上げ下げ何もしてくださいませんでした。
私しだけでなく他のお客さんのお荷物を車から降ろす事もされていませんでした。
このような事は初めてです。
今後このような事がないよう改善していただけますよう希望しております。

I ride it every time, and the scenery, ride comfort, and atmosphere are all fantastic! You can fully enjoy the ocean in Hawaii. There's not much shaking either.

毎回乗っていますが、景色、乗り心地、雰囲気
最高ですよ！Hawaiiの海を満喫できます
揺れもさほど無いです

Great staff and good equipment. Flawless safety record and safety was certainly a priority. Book with these folks without hesitation. Let me move around the boat safely to get best pic angles.

Very professional and fun team.

Since it was mentioned that we would be guided in Japanese, I participated in the 10 AM tour. There were many Japanese people. I was able to see more fish than I had expected. It was my first time in a submarine. I enjoyed not only the fish but also the views from the boat during the submarine's ascent and movement. It was a great opportunity to experience the natural ocean, which is different from an aquarium. My 75-year-old father had no issues at all with moving to the submarine or climbing the vertical ladder to get inside.

日本語でガイドして頂けるとのことでしたので１０時のツアーに参加しました。
日本人が多かったです。
自分が思っていたより魚は沢山見れました。
初めての潜水艦。魚だけでなく、潜水艦の浮上や移動のボートからの景色も楽しめました。
水族館とは違う、自然の海を感じる良い機会となりました。
潜水艦への移動や潜水艦の中に入る垂直のはしごは75歳の父でも全く問題無しでした

First, we were welcomed with a fun hula at the entrance. The dancers' smiles were dazzling! Then, we enjoyed cocktail service and a commemorative photo in the VIP room. The snacks and champagne were delicious. It was a coincidence that all the participants were Japanese, which made for great conversation. After that, we went on a backstage tour! We got to see the dressing rooms and received explanations about the stage equipment and quick costume changes (about 20 people change at once in this small space. This is how the lights change, etc.). They provided detailed explanations in English. I felt like a cast member of The Lion King when I actually wore the hula decorations, and when I stood in the center of the stage, I could see the audience through the curtain, which was thrilling. Oh, and I learned that the stage costumes are complete replicas of the ones Elvis Presley actually wore, and we were allowed to take photos with them.

As for the show itself, it was incredibly entertaining! This is definitely something you should go see and experience for yourself. I won't go into too much detail. We were fortunate enough to enjoy dinner and the show from the front row. The hula, Michael Jackson, and Elvis performances were all wonderful! While they captured the atmosphere in their appearance, everyone was amazing at singing and dancing. Their spirit of service was excellent, and the cast members made eye contact and waved, which was exciting. I received a fresh flower lei and a kiss from Elvis. We finished with a photo session and autograph signing with the cast!

From the 6:00 PM entrance to around 9:30 PM when we left, we enjoyed a long, rich, and glamorous time.

まず入場口で楽しいフラでのお出迎え～。ダンサーさんの笑顔が眩しい～。
そしてVIPルームでのカクテルサービスと記念撮影。
おつまみもシャンパンも美味しかったです。参加者が偶然日本人の方ばかりで話が弾みました。そのあとはバックステージ見学ツアー♪楽屋の様子をみたり舞台装置や早着替えの様子などの説明（この狭いスペースで20人ほどが一斉に着替えます。ライトはこうやって変えますなど）細かな説明を英語でですが丁寧に説明してくださいました。実際にフラの飾りをつけてライオンキングのキャストになった気分が味わえましたし、舞台の中央に立った時はお客さんが幕の向こうに透けて見えてテンション上がりました。あ、実際にエルビスプレスリーが着たステージ衣装の完全レプリカがステージ衣装だそうで衣装の撮影もＯＫでした。肝心のショーですがとってもエンターテイメント！これはぜひ見に行って体感してみてのお楽しみ(〃艸〃)ﾑﾌｯ詳しい描写はやめておきます。
私たちは何と最前席でディナーとショーが楽しめました。フラもマイケルジャクソンもエルビスも素敵でした♪外見は雰囲気で似せるといった感じですが、皆さん歌もダンスもすごかったです。サービス精神もとっても良くて、キャストさんが視線をくれたり、手を振ってくれたりドキドキしました。エルビスさんからは生花のレイとキスをもらいました。最後はキャストさんとの撮影会＆サイン会でフィニッシュ！
18:00の入場から退場の21:30ごろまで長い時間、リッチでゴージャスな時間が十分楽しめました。

We participated as a parent-child duo in our 30s and 60s, along with three newlywed couples, all of whom were Japanese! The seats on the boat were already soaking wet, so at this point, our bottoms were wet too! Since it was the last flight, we were able to fully enjoy the view of Waikiki from the boat.

When flying, you go barefoot, so I think flip-flops would be a good idea. Since you'll be feeling the wind, it's better to wear a rash guard or T-shirt over your swimsuit! I hadn't planned on purchasing any photos, so I told them I didn't need any before putting on the gear. However, someone who had finished took some pictures for me with their smartphone.

The 150 meters was enjoyable not just for the height but also for the duration! I was worried about falling into the sea, but I only got my ankles wet, and it didn't feel like much at all. I think I could relax even more next time and would love to try again! The shuttle bus ride was very pleasant, with the driver speaking a little Japanese and slowly in English.

３０代・６０代親子で参加しました、他は新婚旅行中の３組、全員日本人です❗
ボートの席が既にビシャビシャでこの時点でお尻は濡れます❗
最後のフライトだった為、ボートからワイキキの眺めも充分楽しめました⛵
飛ぶ時は裸足になる為、ビーサンが良いかな、風を受けるので水着の上にラッシュやTシャツを羽織った方がいいと思います❗
写真の購入をするつもりがなかった為、装備装着前に写真は不要と伝えました❗終わっていた方にスマホで撮ってもらっちゃいました
150mは高さだけでなく時間も充分楽しめました❗恐れていた海ポチャも足首程度で濡れたことも感じないほど今度はもっとリラックスしてできそうでもう一度チャレンジしたい❗❗
送迎のミニバスもドライバーさんの片言の日本語とゆっくり話してくれる英語でとってもなごやかでした❗

I don’t know how to describe how amazing our parasailing experience was! Our shuttle driver, the captain & his assistant were so wonderful, we were never scared for even a moment. It’s was my greatest Hawaiian experience ever!
Aloha!

I chose this sailing experience for my father, who loves yachts, to enjoy. The speed was faster than I expected, and since we were catching the wind, I didn't feel seasick. However, the prime spot at the front of the boat, where you can see the ocean, was occupied by another Japanese family, so my child was disappointed that they couldn't get closer. Additionally, I found the strong push for tips, separate from the tour fee, a bit disappointing.

ヨットが好きな父に楽しんでもらうため、このセーリングを選びました。
思ったより早い速度で進み、風を受けていたため、船酔いも大丈夫でした。
ただ先頭の海面を見渡せる特等席はもう一組の日本人家族が占拠してしまっていたため、うちの子どもは近づけず残念そうでした。
またツアー代金とは別にチップの要求アピールが強かったため、少し残念でした。

The friendliness of the driver! He helped me down while holding my 2-year-old son, gave us high-fives, and even gave us candy! We were blessed to have such a nice person!

ドライバーさんの気さくさ！
2歳の息子を抱きかかえて降ろしてくれたり、ハイタッチしてくれたり、キャンディーまでくれました！いい人に恵まれました！

I had my first surfing experience! I was a bit anxious since I signed up the day before and wasn't sure if my reservation was confirmed, but I received a confirmation email, which put my mind at ease! There was a Japanese person at the shop's reception who I could ask questions to, so my pre-trip worries were resolved, which was great. They were kind to us, even though we were a bit clumsy, and we made wonderful memories on our trip! (I was able to stand up properly, too!)

初サーフィン体験をしてきましたー！
前日に申し込んだので、予約が出来ているのか
不安でしたが、
ちゃんと確認メールが届いたので、安心できました！
お店の受付には日本人の方がいらして質問出来たので、
事前の不安なことは解消出来たのでよかったです。
どんくさい私たちにも親切にして頂いて、
楽しい旅の思い出が出来ました！
（ちゃんと、立てましたよ）

I was really nervous about participating due to my seasickness and fear of heights, but I had an amazing time!

The reservation process was easy, and the bus that picked us up was clean! The driver was cheerful and spoke a bit of Japanese, which made me feel at ease. Unlike Japanese tours, there were other participants who were foreigners, and it was fun to interact with them!

I was scared, so I bought seasickness medication at a local drugstore. I took it, but I might have been okay without it! The boat was going fast, so I didn't feel the swaying as much as I thought I would.

During the moment of takeoff, I didn't experience the uncomfortable feeling in my stomach that I usually dislike, and even someone like me who isn't a fan of roller coasters enjoyed it! I was surprised to see many older participants, including grandparents! It's great that people of all ages can have fun!

船酔いと高所恐怖症のため参加するまでドキドキしてましたが、すっごく楽しめました！

予約も簡単で迎えにきてくれるバスはキレイ！
ドライバーさんは明るくてカタコトの日本語も喋ってくれて安心でした。
日本のツアーと違って他の参加者が外国人もいて、外国の方と触れ合えて楽しかったです！

怖かったので船酔いの薬は現地のドラッグストアで購入。飲みましたが、飲まなくてもなんとか大丈夫だったかも！
基本船がスピードがでているので、ゆらゆら揺られる感じはなく思ってたより酔わない感じでした。

飛ぶ瞬間は苦手な内臓のふわっと感もなく、ジェットコースターが苦手な私でも楽しめました！
他の参加者の方もおじいちゃん、おばあちゃんも多く参加されててびっくりしました！
年齢に関係なく楽しめて最高です！

We participated at my wife's request, saying, "Since we're going to Hawaii, I want to ride the waves." Both of us had never surfed before, and we were anxious about whether we could actually stand on the surfboard, but thanks to the instructor's careful guidance, we were able to ride the waves successfully.

The feeling of standing on the board and gliding smoothly was amazing. During the experience, another staff member took photos of us surfing with a DSLR camera, and when we returned to the classroom, they provided the photos on a USB memory stick for $35 (additional charge). It became a wonderful memory.

「せっかくハワイに行くので、波にのりたい」という妻のリクエストで参加しました。二人ともサーフィンは未体験で果たしてサーフボードの上に立てるのか、不安もありましたが、先生が丁寧に教えてくれたこともあり、無事波に乗ることができました。
ボードに立ち、滑るように進んだ時の感覚は最高でした。
体験中には別のスタッフの方が一眼レフでサーフィン中の写真を撮ってくれていて、教室に戻るとUSBメモリで提供してくれます(35ドル、別料金)。最高の思い出になりました。