Outdoor Adventures

Beware! Poor communication and NOT a sunrise tour as stated

This was sold as a sunrise at Diamond Head which turns out NOT ACCURATE AT  ALL! Diamond Head doesn’t even open until 6:00 and sunrise was 6:11 that day. By t... morehe time the van was parked it was 6:06. So obviously we did not make it to the top or even to a look out point to view the sunrise. We did get some pretty pictures BUT it was not sunrise by far. Even the pick up location was a rough start and poor, poor communication.  The instructions to 5:15 a.m pick up were at Hyatt Regency and the address. That’s it, that’s all the information that was given. So, we show up, we’re waiting and waiting then the driver calls and ask if we’re coming. Jon told him we’re here where we standing and he said no they’re on the side of the building. We go to the side of the building, which turns out to be a side road. Which looks like a shady looking road for deliveries and the van is parked behind the dumpster, picture attached. Now image this side street, van parked behind the dumpster at 5:00 a.m in the dark.
After the hike we returned at 7:31. Now pick up was at 7:30 and we did show up 1 minute late at  7:31 and the van was gone. Again, we’re waiting and looking. After a few minutes Jon calls. Thankfully we had the phone number from when he called us that morning or we would’ve had no clue what to do. Turns out THEY HAD LEFT! The driver tells us to wait there that he will turn around to come get us. When I questioned the driver about leaving us he said “Julie told you to be back at 7:30” to which I explained  we were back at 7:31 and called you at 7:33. He said I was coming back. I questioned again, “how were we to know that? All we knew was that our tour had left us. You could’ve called like you did this morning but instead you just drove off. “ He was never able to give a reason for just driving off or not even calling. He just kept saying, you were told to be back at 7:30.  My advice DO NOT TAKE THIS TOUR WITH THIS

The 5:00 AM pickup made it easy to reach the trail before the crowds and heat, and the sunrise views from the summit were absolutely worth the early wake-up with rewarding panoramic views of Waikiki and the coastline at ... morethe top.

Loved the experience! Once in a lifetime so far. Hope to have a repeat someday!!

Matthew was exceptional - he went out of his way to make our trip memorable- would highly recommend him as a guide

Because of our schedule, we chose to take the sunrise tour to Diamond Head. There is only one company that offers it that I could tell. It is an expensive ride, but you are the first one there. Note that you arrive 4... more5 minutes before the park opens so you will be waiting in line to get in. You will need to use your flashlight on your phone to get up to the top and the hike is moderately difficult. We were lucky and had a beautiful view on the top. The malsadas are a yummy treat at the end.

This was a bucket list trip sister trip! The crew was great and a lot of fun! They were able to get us on the fish and was very exciting. The most disappointing part was that this was very misleading in the experience... more listing. We intentionally chose a trip with a high fish take home and brought coolers. The listing stated
-The captain and crew will filet and clean any caught fish at the end of the trip and bag it for quests, but any single fish over 100 lbs will stay with the boat unless otherwise agreed upon.

We caught 3 fish all 34 lbs or less and we each only came home with 5lbs of fish.
We asked the captain about this and was told that that's not how it was done. We felt very misled and would have chosen a different charter had We have known.
Was a bummer ending to a fun day and came home empty handed.