Oahu
The departure of the flight was delayed by about two hours, which caused a significant delay in arrival, so I was worried about what would happen with the shuttle bus. However, Roberts Waikiki was waiting at the exit, and I was able to get to the hotel smoothly. The driver and staff were very kind, which made me feel reassured from the very first step.
約2時間飛行機の出発が送れ、その分到着も大幅遅れましたので、迎えのバスがどうなるのか心配でしたが、ロバーツワイキキは出口で待って居てくれて、スムーズにホテルに行けました。運転手・係の人も大変親切で、第1歩から安心できました。
I arrived at the airport feeling excited, and there was a woman at the Roberts information desk. She had no smile, didn’t make eye contact, and casually draped a shell lei around the necks of my family of four. I was taken aback when it got caught on my ear and thought, "What!?" I felt like my trip was starting off on the wrong foot and quickly took off the lei. Of course, the woman didn’t notice at all. She just told us to wait here for 10 minutes. I have no complaints about the bus driver, but I won’t be using this service again.
ウキウキで空港に着いてロバーツさんの案内所に立っていた女性。笑顔もなく目も合わせず、手に持っていた貝のレイを私たち家族4人の首に適当にほいほいかけていき、私は耳にひっかかって「え!?」とあっけにとられてしまいました。旅の出鼻をくじかれた気分でムッとして速攻でレイをはずしました。もちろん女性はそんなことには全く気が付かず。10分ここで待ってとだけいいました。バスのドライバーさんに文句は何もありませんが、もう使いません。
We have used Roberts Hawaii before and have always been picked up at the time specified with no problems
As mentioned in past experiences, during the peak summer season, there was a 10-minute wait for check-in and a 20-minute wait for the bus. Unfortunately, it took over an hour to reach the hotel.
過去の体験談にもありましたが、夏のトップシーズンでチェックインで10分、バスで20分待ち時間がかかりました。
残念ながらホテルまで1時間以上でした。
This was my first time using the service, and both trips were very comfortable. The seats were spacious, and the driver helped carry my luggage and load it into the car. I was really worried about whether they would come back for me, but they arrived almost on time.
Also, this time I stayed at a private residence instead of a hotel, but they were able to take me to a nearby hotel. When I registered the address of my accommodation, I received a request to change to a nearby hotel, and they made the change immediately after I replied, which was convenient.
今回初めて利用しましたが、往復共にとても快適でした。
座席はゆったりしていて、荷物も運転手の方が運んで車に乗せてくれました。
帰りも本当に来るか心配でしたが、ほぼ時間通りに迎えが来ました。
また、今回はホテルではなく個人宅に泊まりましたが、その近くのホテルまで送って頂けました。
宿泊先の住所を登録すると近くのホテルへの変更依頼が届き、返信するとすぐに変更してもらえたのでラクでした。
The best I've ever experienced. The service was smooth and efficient. The staff was friendly. The shuttle bus was spacious. The air conditioning inside was a bit strong, but it's better than being hot.
今までで一番良い。てきぱきと対応はスムーズ。スタッフは親切。送迎のバスもゆったり。車内の冷房の風はやや強かったが、暑いよりはいい。
It was smooth. Of course, since it's a shared ride, there may be days when it takes longer, but on this day, it didn't take much extra time.
スムーズでした。もちろん混乗のため、日によっては時間がかかるケースもあると思いますが、この日はさほど余計な時間もかかりませんでした。
It was smooth. Of course, since it's a shared ride, there may be days when it takes longer, but on this day, it didn't take much extra time.
スムーズでした。もちろん混乗のため、日によっては時間がかかるケースもあると思いますが、この日はさほど余計な時間もかかりませんでした。
It was my first time in Hawaii. Since I arrived at night and didn't know how to use the public bus, I decided to use a transfer service. In the arrival lobby, a young man was waiting for me with a tablet that had my name on it. When he put a shell necklace around my neck, I couldn't help but smile, even as an older person. It was a wonderful start to my trip.
初めてのハワイでした。夜の入国だったし、公共のバスの使い方も分からないため利用しました。
到着ロビーには私の名前を書いたタブレットを持ったお兄さんが出迎えてくれました。貝殻で出来た首飾りをかけてもらうと当然老人の私もニッコリ。
うれしい旅の始まりになりました。
So pleased with the service and experience I had. Our tour guide was on time and shared a lot of interesting facts and information. We got to spend an extra hour at Pearl Harbor because our guide was given our tickets early so he let us take advantage of that which was very nice. The day could not have turned out better than it did, even if we tried.
The hotel pickup was the last one, so we were quite late for the meeting time. I called the tour company. The hotel staff was also worried and contacted them for us. We need to be somewhat punctual, especially since we have a flight to catch.
ホテルの回収が最後だったからか、迎えの時間にかなり遅れました。観光会社に電話をしました。ホテルのスタッフも心配をしてくれて、連絡取って頂きました。時間はある程度きっちりとしないといけませんね。飛行機の時間もあるので。。
Last time I requested, the pickup location was unclear (the place mentioned by the driver on the outbound trip was different from the one specified in advance), which caused some trouble. However, this time I was given a map at the airport, so it was clear and I felt relieved. I would like to use this service again next time.
前回お願いした際は、ピックアップ場所があいまい(往路のドライバーさんが言っていた場所と、事前に指定された場所が違っていた)で困ったのですが、今回は空港で地図を渡されたので明確になっていて安心しました。次回も利用したいと思います。
We gathered before 8 AM and returned to the hotel around 10:30 PM. It was truly a full day, a fulfilling tour.
Previously, I participated in the afternoon canoe show with a friend, and this time, I joined this half-day tour combined with sightseeing with my mother.
It was great to show my mother, who was visiting Hawaii for the first time, Hanauma Bay and the "Tree of Life" from Hitachi. The cultural center, with the canoe show and village performances, was all wonderful and enjoyable. The highlight was definitely the night show; the fire dance is a must-see!
From Hanauma Bay to the "Tree of Life," then to Dole and Haleiwa, the guide provided information along the way, which was fun. However, it felt a bit packed with sightseeing. We only had about 20 minutes in Haleiwa, so a little more time there would have been nice. I rated it ★4, but I highly recommend this satisfying tour.
早朝8時前に集合して、ホテルには夜10時半頃に
戻って来る、本当に丸々1日、充実なツアーでした。
以前、友人と午後のカヌーショーより参加して、
今回は、母と二人で半日観光と組み合わさったこの
ツアーに参加致しました。
初めてのハワイの母に、ハナウマ湾や、日立の
この木なんの木を見せられて良かったです。
文化センターは、カヌーショーも、村々のショーも
みんな素敵で、楽しめました。
圧巻は、やはりナイトショー、ファイヤーダンスは
必見です(^ ^) v
ハナウマ湾→この木なんの木→ドール→ハレイワ
ウミガメの海や、ダイヤモンドヘッド等道すがら
ガイドさんが案内してくれるので、楽しかったです。
ただ、少々観光は詰め込み過ぎかな?
ハレイワは、20分程しか観光出来なかったので、
もう少しあると、良かったので、★4つにさせて
いただきましたが、満足出来るツアーオススメです。
After arriving at the airport, we reached the hotel very smoothly and without any problems. The driver was also a nice person, which made us feel at ease. It was a relief that our 2-year-old was free of charge.
空港到着後、とてもスムーズに、何の問題なくホテルに到着しました。
ドライバーさんもいい方で安心しました。
2歳児、無料で助かりました。
After arriving at the airport, I got to the hotel very smoothly. The driver was also a really nice person.
空港に到着後、とてもスムーズにホテルまで到着しました。
ドライバーさんもとてもいい感じの方でした。
Here we have a small group of nice folks pouring their soul into this wonderful luau. Imagine all this happing within the beautiful confines of Waimea Valley! Great food, great entertainment and one heck of a value. Toa Luau is centered around the traditional Samoan luau ways and pays respect to Hawaii and all the islands of Polynesia. My party of six adults chose the Silver package and were delighted with our seating position to the show. The food was amazing. Do yourself a favor... leave the other touristy luaus to the tourists and experience what these lovely folks work so hard to share. Well done Toa Luau!!
Aloha and mahalo from your Toa Luau Ohana for your kind words! We hope to see you again, and soon! ^_^
We were guided to the bus without much waiting at the airport. For some reason, it was just the two of us on a large bus, and we went straight to our accommodation! Along the way, the driver kindly provided various information and explained the pickup location for our return, which was very thoughtful.
空港でほとんど待たされることなくバスに案内してもらいました。なぜか大型バスに我々2人だけだったのに、そのまま宿泊先まで行くことに! 途中、ドライバーさんがいろいろ案内してくれて、帰りのピックアップ場所の説明もあり、とても親切でした。
The price was certainly cheap, but the wait time was long and the bus was full. What disappointed me the most was that, despite staying at the Grand Waikikian, I was dropped off at the Grand Islander and had to carry two 24 kg suitcases to the Waikikian, struggling all the way. I asked to be taken to the Waikikian, but I was told that Hilton had decided to drop off at the Grand Islander. Although the distance isn't far, it took about 30 minutes to carry the two large suitcases over the cobblestone path, and I thought I never want to ride again. If there are such arrangements, I believe they should indicate that they cannot provide transportation to the hotel when the hotel name is written at the time of booking.
確かに値段は格安でしたが、待ち時間が長くバスは満員。
なによりも失望したのは、宿泊がグランドワイキキアンにもかかわらずおろされたのが、グランドアイランダーで自ら24kgのスーツケースを2個持って、ワイキキアンまでフラフラになりながら運んだこと。
ワイキキアンまで送ってほしいとお願いしましたが、ヒルトンはクランドアイランダーでおろすことに決まっていると聞いてもらえませんでした。そんなに距離はないけれども石畳の道を大きなスーツケースを2個運ぶのは30分くらいかかり二度と乗りたくないと思いました。そういう取り決めがあるのなら予約時にホテル名を書いているのだからホテルまで送迎できないとその旨表示すべきだと思います。
Although the language barrier was an issue, the heavy traffic and one-way streets, along with the shared ride, caused it to take over an hour to reach the hotel. Moreover, I was initially taken to a different hotel with a similar name. If you're concerned about time, taking a taxi might be a better option.
日本語が通じないのはともかく、渋滞と一方通行の道が多い為と、乗り合いなので、ホテル到着までに1時間以上かかった。しかも、似た名前の別のホテルに最初連れて行かれた。時間を気にするなら、タクシーの方がいいかも知れません。
Great locations to visit.
Driver was very knowledgeable and entertaining.
What a beautiful island to tour around.
There is a counter immediately to the right after exiting the group exit. I have used this service many times in the past, but this time there was no shell necklace gift. Has the service ended?
There were clear directions to the shuttle stop. I waited outside for about 5 minutes for the next shuttle, then another 5 minutes inside, and afterwards we went around to a different pickup location (individual exit).
We arrived smoothly in Waikiki. My drop-off location was at Hilton Hawaiian Village, Halekulani, Sheraton, Hilton Waikiki Beach, and since there were still people getting on, the last person would be at least the sixth stop. It's not just five stops.
In the past, there were about three stops, but it seems they have changed to wait until the shuttle is full. Last time, I encountered a situation where I was likely forgotten during the pickup for the airport return (I waited 15 minutes without the shuttle arriving, so I had to contact them, and then waited another 15 minutes before being picked up, but the shuttle was full and I ended up in the front seat), so I only used it for the outbound trip.
団体出口を出てすぐ右にカウンターがあります。過去何度も利用してますが、今回初めて、貝?のレイプレゼントがありませんでした。サービス終わったんですかね。
シャトル乗り場まではすぐ案内がありました。次のを待っててとのことで外で5分ほど、社内で5分ほど、その後別のピックアップ場所(個人出口)を回りました。
ワイキキまで順調に到着しました。
ヒルトンハワイアンビレッジ、ハレクラニ、シェラトン、ヒルトンワイキキビーチ、私の降車場所、その後まだ人が乗っていたので、最後の人は最低でも6箇所目になります。5箇所のみということはないですね。
過去は3箇所程度でしたが、満席になるまで待っているように変わってきたのでしょうか。
前回、帰りの空港までのピックアップで恐らく忘れられてたと思われる事態に遭遇し (15分待って来ないので連絡してもらい、その後15分待ってピックアップされたけれど、車内満席で助手席だったので)、行きのみ利用しました。
It's helpful that the pickup and drop-off are smooth with almost no unnecessary waiting time. The driver is also a kind person. The air conditioning in the car is quite strong, so it might be a good idea to bring something to wear over.
無駄な待ち時間もほとんどなくスムーズに送迎してもらえるので助かります。
運転手さんも親切な方です。
車内の冷房がきつめなので羽織るものを持っていた方がいいかもしれないです。
The airport to hotel transfer was very smooth. On the return trip, they easily loaded my heavy suitcase. They dropped me off near the airline counter and carefully handled my luggage while seeing me off.
I truly felt at ease. I plan to use this service again next time. Thank you very much.
空港~ホテル の送迎! とってもスムーズでした。
帰りは、重たくなったトランクも軽々と積み込んで頂きました。
航空会社のカウンター近く迄送って下さり荷物も丁寧に下して
見送ってもらいました。
本当に安心出来ます。次もお願いしようと思います。
ありがとうございました。
As soon as I got off the plane and arrived at the baggage area, the tour representative was waiting for me. It was really easy to get to the hotel!
飛行機から降りて来てバゲージの場所で、すぐにツアーの方が待って居てくれました(#^.^#)
本当に楽にホテルまで行けました!
I was able to meet with the driver right away, which was reassuring. However, since it was a shared ride, I had to wait about 30 minutes for other passengers. It's better to allow some extra time.
すぐ担当ドライバーさんとあえて、不安なくてよかってです。ただ、乗り合いなので他のお客さんを30分くらい待ちました。時間には余裕をもっておいたほうがいいですね
The reviews were good, and it was the cheapest option I found, so I made a reservation! I think they had a sign at the airport, but I was a bit confused. However, a staff member who spoke Japanese helped me, and I was able to board right away. There were only three groups, including us, so the transfer to the hotel was very smooth, and I was very satisfied. I would like to make a reservation again next time.
口コミも良く、調べた中で1番安かったので予約しました!
空港で看板は持ってたと思いますがよく分からず戸惑いましたが
日本語が分かるスタッフさんに教えてもらいすぐに乗ることができました。
私たち含め3組しかいなかったのでホテルまでとてもスムーズに送って頂き、とても満足でした。また次回も予約したいと思います。
It was a shuttle bus that could accommodate about 10 people both to and from the airport. I think it would be convenient for travelers who do not have airport hotel transfers.
行きも帰りも10人程度乗れるシャトルバスでした。空港ホテル間の送迎がない旅行の方は便利に使えると思います。
We had a great time viewing Oahu and learning about what we were seeing. So glad we hose this
This time we used it for family purposes, but it might have been cheaper to use a taxi. $16 per person was a bit on the high side. With a taxi, it would be about half that price.
今回は家族利用だったのですが、タクシーを利用した方が安かったかもしれません。
一人$16は少し料金高めでした。
タクシーなら半額ぐらいでいけます。
The location was easy to find, and the service was very friendly. The prices were reasonable, and it was really great!!! I plan to use it again.
場所もわかりやすく、親切な対応でした^ ^
金額もリーズナブルでとてもよかったです!!!
また利用しようと思います^ ^