All Reviews for Wheelchair Accessible

The conversation was in English, but there were no particular issues. The pickup time seemed to be on Hawaiian time, so it wasn't as precise as in Japan.

会話は英語ですが、特に問題なかったです。
お迎えの時間はハワイ時間のようで日本のようにぴったりには来なかったです。

I used Roberts for the first time. There were mostly foreigners around, and only one Japanese person, but the driver was a Japanese person who could speak Japanese, so I felt completely at ease. The microbus was quite large, so the interior was spacious. I would like to use it again next time.

初めてロバーツさんを利用しました。
周りは外国人ばかりで日本人は一人でしたが、日本語も話せる日系人ドライバーでしたので全く不安なかったです。
大きめのマイクロバスでしたので車内もゆったりでした。
次回も利用したいと思います。

This event was outstanding - an excellent way to see so many of the major sites on the island and experience all the Polynesian Cultural Center has to offer. The tour guide was exceptional- providing a lot of interesting information about the various places we visited. Our stops were just the right amount of time to allow us to take pictures and explore a little. My personal favorite was Hanauma Bay - such a beautiful view. The Polynesian Cultural Center is a must see when you visit the island - such interesting and lesser known facts about the history of the Center - and an outstanding luau and show.

The pickup at the Honolulu airport was timely and professional. It was very easy to identify the Roberts employee and he was very courteous and personable. The transport vehicle was outstanding - very clean and extremely comfortable. I highly recommend this as the best way to get to your hotel from the airport at a reasonable rate.

This time, we traveled to Hawaii with my wife's parents, our couple, and our 3-year-old son, making a total of five people! We used this service during our previous trip to Hawaii as well, and it was very reassuring. The price included tips, and even for someone like me who struggles with English, there were no issues at all. I highly recommend it!

今回は、妻の両親＋私達夫婦＋3歳（息子）の合計5人でのハワイ旅行でした！
前回のハワイ旅行時にも利用しましたが、とても安心できる内容でした。チップ込みの価格で英語が苦手な私でも全然問題ありませんでした。とってもおすすめです！

They arrived about 10 minutes later than the scheduled time for the pickup. The car was reasonably spacious. There were a few foreign passengers (from the conversation, they seemed to be from the UK), but it was not noisy and was comfortable. It took quite a while to reach the airport, possibly because there were many pickup locations, but in the end, we leisurely toured the main areas of Honolulu, so I felt like I was able to say goodbye to Hawaii before returning home. ^ ^

予定時刻より10分ほど後にピックくアップ先に来てくれました。
車内は程よく広い。
外国の方(会話からイギリス)も数名いましたがうるさくもなく快適でした。
ピックアップ先が多かったのか空港につくまでかなりかかりましたが、最後にホノルルのメインをゆっくり回っていたので、帰国前にハワイにさよならできた気分です^ ^

Please arrive 2 to 3 minutes before the scheduled hotel pickup time, and they will come to call you in the lobby. At the airport, they drop you off in order at the closest entrance for each airline, but even after getting off at the wrong place twice, they kindly informed me that it was still not my turn for ANA. I would like to use this service again when I go to Hawaii.

ホテルピックアップ予定時間の2〜3分前に到着されて、ロビーまで呼びに来て下さいました。
空港ではそれぞれの航空会社に1番近い入口で順番におろしてくれるのですが、2回も間違えて降りたにも関わらずANAはまだだよとにこやかに教えてくれました。
またハワイに行く時は利用したいと思います。

As expected, I had to wait. Thanks to that, I ended up smoking too much during the wait and got scolded badly by my wife. The car was also extremely crowded. Well, it might have been due to the timing and season...

やはり待ちました。おかげで待ち時間にたばこを吸いすぎてしまい、ひどく家内から怒られました。車内も大混雑でした。まあ時期と時間が悪かったのかもしれませんが・・・・。

From start to finish the whole experience was phenomenal, prompt pick up from our hotel, safety briefing then off we went, the cab to the helicopter was nice and cool, be sure to wear dark clothing as recommended in the pre flight info, failure to do so will result in you being given a dark t shirt to put on over your clothing.

The music and commentary accompanying the flight really made it special. Our pilot ensured that there were plenty of photo opportunities and ensured everyone on board got a great view.

I would definitely recommend this trip, it was great seeing Oahu from the sky and would do it all over again if I could! Thank you Blue Hawaii Helicopters for an unforgettable experience! Mahalo

I used it for the first time, and the shuttle arrived almost at the same time as my reservation. I thought I would use it again next time! Since I had a lot of luggage, it was definitely easier than carrying it myself!

初めて利用しましたが、送迎も予約の時間のほぼ同時間に来てくれました。次に行く際にも利用しようと思いました！荷物が多かったので自分で荷物を持って移動するより断然ラクでした！

Other companies have meeting points at the entrance of nearby representative hotels, while Roberts has its meeting point at the entrance of the hotel where I stayed. Having some flexibility with the hotel checkout time eased the rush when returning home. I definitely want to use this service again next time.

他社は、集合場所が近隣代表ホテルの玄関口にて、ロバーツは、宿泊先ホテルの玄関口。ホテルのチェックアウト時刻等に余裕が出来て、帰国時の気ぜわしさが軽減した。次回も是非利用したい。

At the Hawaiian Airlines domestic baggage claim, there is a dedicated counter for Roberts, making it easy to find your shuttle service and head straight to Waikiki. Other companies drop you off at the Royal Hawaiian Center, and you have to make your own way to the hotel. Roberts provides transportation right to the entrance of your hotel. I will definitely choose Roberts again next time.

ハワイアン航空国内線のバッゲージクレーム（スーツケース受取場所）にロバーツの専用カウンターがあり、送迎担当を探す手間も無く、すんなりワイキキに、他社は、ロイヤルハワイアンセンターへ送迎され、ホテルまで自力で移動。ロバーツは、宿泊先ホテルの玄関口まで送迎。次回もロバーツ確約。

Everything was fantastic from beginning to end. The people, the experience, the venue. I would highly recommend.

Both the driver and the other staff were very kind. I would like to use their services again next time.

ドライバーの方もほかのスタッフの方も、とても親切にしていただきました。
また次回も利用したいと思います。

It was English-only, but the driver was bright and cheerful, making the journey enjoyable until the end. When we boarded the bus, they also confirmed the airline, which made me feel at ease.

英語オンリーでしたが、明るく陽気なドライバーさんで旅の最後まで楽しめました。バスに乗り込むときも、航空会社も確認してくれて、安心しました。

It's an average shuttle service, neither good nor bad. There's a counter very close to the group exit, so it's easy to find.

可もなく不可もなく普通の送迎です。
団体出口のすぐ近くにカウンターが有るので、探すのは楽です。

Oahu's taxi fares can be high, especially with tips included, so I was very grateful to be able to use this service. Thank you!

オアフはタクシーですとチップもいれると料金が高いので、こちらを利用できて大変助かりました。ありがとうございました！

After arriving at the airport and collecting my luggage, I found a counter in front of the exit. When I provided my name, I was told to wait for a moment in a chair, but I was soon guided to the car. Since we stopped by other hotels, it took a bit longer compared to a taxi, but it was much cheaper, so I recommend it if you're not in a hurry.

空港到着後、手荷物を受けとったら出口前にカウンターがあったので名前を伝えたら少し椅子で待っててと伝えられましたが程なく車へ案内されました。他のホテルを経由するのでタクシーに比べると少し時間はかかりましたが、その分格安なので急ぎでない場合はおすすめです。

They picked me up almost at the scheduled time. It was very helpful that they easily carried my heavy luggage. The staff was also very friendly and even made a few jokes.

ほぼ予定通りのピックアップ時間にお迎えにきてくれました。重くなってしまった荷物も軽々と運んでもらえるのがとても助かります。ちょっとしたジョークなども言ったりしてスタッフの方もとても気さくです。

I was a little lost trying to find the group exit at the airport, but after that, I arrived at the hotel in no time without any issues! Since we took a route that didn't use the highway, I was able to enjoy a bit of sightseeing. This was my first time using it, and it was really convenient. I highly recommend it for individual travelers. I think it's reassuring that the staff can speak Japanese.

空港の団体出口がわからずちょっとだけ迷いましたが、その後は全く問題なくホテルまであっという間に着きました！高速を使わないルートだったのでちょっとだけ観光気分も味わえました。初めて利用したのですが本当に便利です。個人旅行にはおすすめです。受付の方は日本語ができるので安心だと思います。

Since it's not a tour, the transportation service is helpful. It's great to be able to follow the plan without worrying about time. Oahu has a lot of traffic, so it's more reassuring than renting a car.

ツアーでないので送迎は助かります.。
時間を気にせずプラン通り行動すればいいので助かる。
オワフは渋滞も多いのでレンタカーより安心

Great service well mannered staff excellent time efficiency very accommodating extremely helpful

The meeting point in front of the hotel was easy to find, and the bus arrived five minutes before the meeting time. The driver was very kind, which was great.

ホテル前で待ち合わせ場所がわかりやすく、待ち合わせの5分前にバスのお迎えが来て、親切なドライバーさんで、とても良かったです。

Everything went smoothly, and I received a pick-up at the airport and a transfer to the hotel. I think I can trust them completely.

特になにも問題なく、空港でのお迎えとホテルまでの送迎をいただきました。
安心してお任せできると思います。

The canoe show and night show at the Polynesian Cultural Center, as well as the hula lessons, were very enjoyable. Our guide, Kelina, was knowledgeable and made the tour both fun and informative. I felt that the bus driver's driving was quite wild, and I hope that can be improved. Overall, it was a highly satisfying tour.

ポリネシアンセンターのカヌーショウとナイトショウ、フラのレッスンがとても楽しかったです。ガイドのケリーナさんが知識豊富でとても楽しく為になる内容のツアーでした。バスの運転手さんの運転がかなりワイルドでそこだけは改善してほしいと思いました。トータルでは最高に満足度の高い内容のツアーでした。

They arrived on time to pick me up, but it felt a bit off that we waited in front of the hotel for about 15 minutes because one group of shared passengers didn't show up. The driver was a cheerful person.

時間通りに迎えに来てくれました、ただ乗り合いの客が一組来なかったらしくホテル前で１５分くらい待機したのは、なんだかなーという感じ。
運転手は陽気な方でした。

I used this for transportation from the Big Island to Oahu and to the hotel. At first, I thought about booking the HIS bus, but I couldn't use it because it was outside of operating hours (after 2 PM), so I went with this option. It was average.

ハワイ島からオアフ島に移動しホテルまでの移動で使用しました。初めはHISバスを予約しようと思いましたが時間外（１４時以降）のために使えずこちらに。普通です。

It was clearly stated that there would be five hotel pickups, but there were more than five. I originally chose the evening flight with Hawaiian Airlines to extend my stay, but I was disappointed that the pickup took up so much time.

1台で回るホテルを5ヵ所と明記されていましたが、5ヵ所以上のピックアップでした。元々滞在時間を長くする為にハワイアン航空の夕方発便にしたのに、ピックアップで時間を取られ、少し残念でした。

They arrived on time to pick me up and even confirmed my check-in at the airport. I can trust them completely, which is reassuring. I always use this service for transfers on the Big Island. I made my reservation again this year right away.

時間どおりお迎えが来て空港でもチェックインまで確認してくれます。安心してまかせておけるので安心です。ハワイ島の送迎はいつもここ。今年も早速あ予約をいれました。

We started with sightseeing in the morning and entered the center at 1 PM. The daytime shows and the park tour were enjoyable, and both lunch and dinner were delicious. I watched the night show from the front row center and was moved to tears by the dancers' powerful performance. I will definitely go again next time. Thank you very much to the guide who took care of us during this tour. I hope to see you again next year.

午前中の観光から始まり１３時にセンターに入りました。
昼間のショーも園内ツアーも楽しく、ランチやディナーは美味しく、ナイトショーは、前列中央で見ましたがダンサーの皆さんの迫力に感動し、涙が出ました。
次回も必ず行きます。
今回のツアーでお世話になったガイドさん　本当にありがとうございました。
来年　またお会いできるといいです。