【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

From the airport to the hotel is ◎. From the hotel to the airport is △. 空港からホテルは◎ホテルから空港は△

Reviewed by: なべべ

I forgot my smartphone on the plane at the airport, which caused a delay. I was worried I wouldn't make it to the bus and considered taking a taxi. However, since several buses were departing regularly, I was able to catch one. There were staff members who spoke Japanese, which made everything very smooth.

The bus from the hotel to the airport was over 10 minutes late, which made me anxious, but it eventually arrived, so I felt relieved.

However, there was one issue. When loading the suitcases, I was asked about the airline. The way they asked was by saying, "Japan? Korea? China?" I misunderstood and thought they were asking about my home country, so I replied "Japan." However, it seemed they were actually referring to Japanese airlines like ANA or JAL. I didn't connect "Japan" with the airline, but my husband realized they were asking about the airline and was able to say "United," so it was fine.

Other passengers who were with us made the same misunderstanding, and their luggage ended up being dropped off at the Japanese airline's area, leading to a situation where they found their luggage missing later. I believe there is an issue with how the driver asked the question.

空港について機内にスマホを忘れてしまい、時間のロスがありました。バスに間に合わないと思いタクシーでいこうかと思っていました。が、バスは何本も随時でていたため、乗ることかできました。日本語が話せるスタッフの方もおられとてもスムーズでした。

ホテルから空港のバスは10分以上遅れてきたので不安になりましたが、遅れてではありますが来たので安心しました。
ただ問題が一つ。スーツケースを積む際、航空会社を聞かれます。その聞き方が『ジャパン？コリア？チャイナ？』と国の名前を言われました。
私は、航空会社を聞かれているとわからず帰る国を聞かれると思い勘違いをして『ジャパン』と言いました。
しかし、彼の言っているジャパンはANAやJALの日本の航空会社かということだったようです。
ジャパン=日本の航空会社とピンときませんでしたが、夫が航空会社を聞いているとわかり『ユナイテッド』と伝えることができたので大丈夫でした。
私たちと乗っていた他のお客さんは、同じ勘違いをしてしまい、荷物が日本の航空会社のところでおろされてしまい、その後降りた所で荷物がないという事態になっていました。
ドライバーさんの聞き方に問題があると思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I had to wait quite a while. 結構待たされました

Reviewed by: にほんじん

There was a staff member who spoke Japanese, but the driver who guided us afterward spoke English. It seems there was a misunderstanding about the hotel we were going to, and it took quite a while before we could get on the bus...

日本語が出来るスタッフさんは居ましたが、その後案内してくれたドライバーさんが英語でした。どうやら行くホテルを聞き間違えられていたようで、バスに乗るまでに結構時間がかかりました…

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Almost no waiting time. 待ち時間ほぼ無し

Reviewed by: aqua

I used it for a round trip. Although I waited a bit from the airport, on the way back, the car arrived earlier than the pickup time, and I was able to get to the airport smoothly. It was very convenient.

往復利用しました。
空港からは少し待ったものの
帰りはピックアップタイムより早めに車が来てスイスイ空港まで行く事ができました。
とても便利でした。

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Complete Pearl Harbor Tour with Lunch - Visit Main Exhibits, Memorials & Museums

Pearl Harbor full tour

Reviewed by: Christi F.

The tour itself was very good and interesting, especially if you're a history buff. Only disappointment was we had to pick up 1 tour member at the airport and waited for over a half hour for him and he wasn't even there, he showed up later on. We could have used that extra half hour for site seeing on the USS Missouri or other museums at Pearl Harbor. Guide Jay was knowledgeable and engaging. Overall, a great tour with lots to see!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Great cost performance. コスパよし

Reviewed by: ロイパパ

Since it was just before Golden Week, there were only four groups boarding, and there was almost no waiting time. Aside from the fact that the reception area was a bit hard to find, I was quite satisfied.

ゴールデンウィーク前でしたので、乗車も4組と空いていて待ち時間もほとんどありませんでした。受付場所が分かりにくかったところを除けば、十分満足できました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

In a loud voice 大きな声で

Reviewed by: ミクちゃんパパ

This was my first time at the hotel, so I confirmed the meeting place. However, since there were many people waiting, I was wondering what would happen. But they called out names loudly, so I raised my hand and responded. It was very helpful.

今回初めてのホテルでしたので集合場所の確認はしました。
しかし、たくさんの人が待っていたのでどうなるか？と思っていましたが、
ちゃんと大きな声で名前を呼んでくれたので、こちらも手を上げて答えました。助かります。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was good. 良かった

Reviewed by: もぐちゃん

The airplane arrived about 30 minutes late, but when I went to the designated area, the staff quickly checked me in and asked me to come over while carrying my suitcase. There was already a car there, and they were loading luggage into the trunk. Our turn came up quickly, and after confirming the hotel name, we got on. I thought it might not leave until it was full, but it departed in about five minutes. Looking over, I saw a long line at the taxi stand. I talked with my companion about how we were glad we took the bus. It was very smooth getting to the hotel, and I was very pleased.

飛行機が30分ほど遅れて到着しましたが
指定の場所へ行ったら、係の人がすぐ受付をしてくれ
こちらに来てくださいと、スーツケースを持って移動しました。
すでに車がいて前の方の荷物を荷台に入れていました、自分たちの番がすぐに来てホテル名を確認して乗車しました、いっぱいになるまで発車しないのかなと思っていたらものの５分ぐらいで出発しました。
横を見るとタクシー乗り場は長蛇の列でした
バスにしてよかったねと、同行者とはなしました。
スムーズにホテルまで行けて大変良かったです

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Look at the paper with the name written on it. 名前を書いた紙をみて。

Reviewed by: ミクちゃんパパ

Since it was a domestic flight from the Big Island to Oahu, I was a bit anxious because it wasn't the international flight exit, but I quickly recognized the representative from Roberts Hawaii who was holding a sign with my name.

ハワイ島からオアフ島の移動でしたので国内線です。国際線の出口ではないのでちょっと不安でしたが、「ロバーツハワイ」の担当者が名前を書いた紙を持っていたのですぐ分かりました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I felt at ease! 安心でした！

Reviewed by: ノリータ

On the day of my return, I was quite anxious about getting to the airport, considering check-in times and drop-off, but having a specified time was reassuring. I was able to leave my luggage at the hotel until the shuttle time, which allowed for one last stroll. Thank you for everything!

帰国日の空港行は、チェックイン時間の逆算や降車など、なにかと不安ですが、時間指定があり安心でした。
送迎の時間まで、ホテルに荷物を預け、最後の散歩も可能です。
お世話になりました！

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Blue Hawaiian Helicopter Tours from Honolulu - Oahu Circle Island Flights

A fun ride with a great view

Reviewed by: Mike in SC

Great staff. Knowledgeable pilot. Great background music during the flight :)
The views were great, despite the overcast conditions.
Now I want to go back and dive at all those reefs I saw and hike up to those waterfalls.
I never realized just how small Pearl Harbor was until I saw it from the air with my own eyes.
This is something a visitor should do at least once.
If I did it again, I wouldn’t bother taking my own pictures and videos (they take video for you) and just enjoy the view.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was sent normally. 普通に送っていただきました。

Reviewed by: piko

There were no issues, and I was waited for at the airport and taken to the hotel. All the other guests were American.

問題なく 空港で待っていただいていて ホテルに送っていただきました。
他のお客さんは全員アメリカ人でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Roberts was running a lot. ロバーツ、たくさん走っていました。

Reviewed by: nao

I was torn between a flat-rate taxi and using Veltra for the return trip. Since it was in America, I guess it's to be expected, but I felt that the handling of the luggage was a bit rough. We were the only Japanese people there. Next time, I think I'll opt for the flat-rate taxi for both trips. The prices were almost the same.

定額制タクシーと迷って、行きは定額制タクシー帰りはveltraさんにお願いしました。
アメリカなので仕方がないのでしょうが、荷物の扱いが少し乱暴に感じました。日本人は我々だけでした。次回は往復で定額制タクシーに頼もうかと思っています。料金はほぼ同じでした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport to hotel 空港→ホテル

Reviewed by: PON

Last year when I went to Hawaii, I used another company's shuttle service, but there were delays with the arrival flights from Japan, and the line at the reception didn't move at all, so I ended up waiting a long time. This year, I decided to switch to Roberts. The check-in and shuttle service were smooth, and I arrived at the hotel earlier than I expected, which was great. I think I will use them again next time.

昨年ハワイに行ったとき他社送迎利用したのだが日本からの到着便が遅延などで重なったのでたまたまかもしれないが受付の列もまったく進まず凄く待たされたので、今年はロバーツに変更してみた。受付・送迎もスムーズで思っていたより早くホテルに着き良かったと思います。次回も利用すると思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was convenient. I would like to use it again. 便利でした。また利用したいです。

Reviewed by: hiro

I was worried about the pickup location at Waikiki Airport from the Big Island, but there was a Roberts Hawaii counter in front of the turntable, and the staff quickly checked the list for me, which made me feel at ease while waiting.

ハワイ島からのワイキキ空港でピックアップ場所が不安でしたが、ターンテーブルの前にロバーツハワイのカウンターがあり、またスタッフの方がリストをすぐにチェックして下さり安心して待機できました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The slogan is misleading. うたい文句に偽りあり

Reviewed by: 9687

You can have up to 5 drop-off locations for one vehicle! Since it was said that you wouldn't need to go around to multiple hotels, I booked this transfer even though it was a bit pricey.

It seems they arrived at my hotel 10 minutes later than scheduled, and I was the first to be picked up, so I was happy thinking it was a private transfer. However, to my surprise, instead of 5 locations, we stopped at nearly 10 hotels (I counted while trying to remember, so it might have been 9?). Despite the roads being clear and no traffic, it took 1 hour and 10 minutes to finally arrive at the airport.

Was it really not limited to 5 locations? Is this false advertising? In hindsight, I would have preferred the cheaper option.

1台の送迎先は5ヵ所まで！何ヵ所もホテルを回る必要がないにでスムーズな送迎が可能と有ったので、こちらの送迎は割高ですが予約しました。
私のホテルには予定より10分遅れで一番に迎えに来たみたいで最初に乗り込み、貸しきりかと喜ぶのもつかの間
5ヵ所どころか10ヵ所近くのホテルを回り(余りにホテルを経由するので記憶をたどり数えたので9ヵ所だったかも？)渋滞でもなく道も空いてたにもかかわらず
1時間10分かかってやっと空港に到着、
5ヵ所までじゃなかったのか？
誇大広告？
こんなことなら割安の方がましです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

If I have the chance, I will again. 機会があればまた

Reviewed by: 匿名希望

The shuttle I usually use didn't stop at the place I was staying, so it was my first time using Roberts. The driver was very kind, which was great.

いつも利用してるシャトルが宿泊してた場所に止まらなかったため、初のロバーツでした。親切な運転手さんでよかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

So-so. まあまあ

Reviewed by: 匿名希望

The pickup to the hotel was earlier than I expected, which left me with a long wait at the airport. I think it's better to have an early pickup rather than risk being late in case of any irregularities, so I guess it's just how it is...

I will definitely use this service again for a more comfortable travel experience next time.

ホテルへの迎えが思ったより早く、空港での待ち時間が長く時間をもてあましました。時間ぎりぎりの迎えよりは、何かのイレギュラーがあった場合の事を考えての事だと思いますので、まあまあこんなものかなと、、、

次回も大変楽に移動できるので利用します

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport transfer - return 空港送迎・帰り

Reviewed by: nio

The pickup for my return was more than 10 minutes late, and since the reservation confirmation stated to "please contact us" in such cases, I was quite anxious about whether I should reach out. I was asked for the name of the airline I was using for my return, and they dropped me off in front of the check-in counter for "domestic" flights instead of "international." There were many people, and it took a considerable amount of time to complete the procedures, which made me anxious again. Looking back, there wasn't really any time to spare before the flight departure. (I arrived at the airport just under two hours before departure, and check-in and immigration took quite a bit of time; if I had hesitated even a little, it would have been critical.)

帰りの迎えが10分以上遅れてきて、そういった場合は「連絡をしてください」と予約確認票にあったので連絡すべきか、結構焦りました。帰りの利用航空会社名を聞かれ、その前で降ろしてくれたんですが、「インターナショナル」ではなく「アメリカ国内」用のチェックインカウンター前で、人も多く手続完了するのに時間が掛かり、またまた焦りました。飛行機の出発まで、思えば時間的な余裕などなかったです。（空港着いたのが出発約２時間弱前、チェックイン、出国審査など結構時間がかかり、ちょっと迷ってたら命とりぐらいの時間でした）

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport transfer 空港送迎

Reviewed by: nio

Certainly, I had some anxiety since the driver didn't speak Japanese. However, overall, it felt like this is how things are. There were no particular issues, and it was good.

確かに、日本語が通じるドライバーではないので、若干の不安がありました。けれど、全体としてこういうものかといった感じでした。特に問題もなく良かったでした。

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Royal Star Pearl Harbor Experience with Tickets to Arizona Memorial & City Tour

Interesting but unforeseen closures

Reviewed by: Heather

The tour was really interesting and opened up my eyes about what happened at Pearl Harbour however the Arizona Memorial happened to be closed. One great thing about the tour was hat everyone was really on time so we were able to stop at the palace for 20 mins and walk around and take pictures. The driver was amazing with giving information and thinking on his feet giving us more time at places, very smart and great speaker, and also dropped people off at Waikiki destinations rather than hotels if they desired.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

airport shuttle bus 空港シャトルバス

Reviewed by: こーいち( ^ω^ )

Despite the last-minute reservation, I was grateful that they came to pick me up at the hotel. It's embarrassing to see Japanese people carrying their suitcases on public buses; that's prohibited. Let's stop doing that.

直前予約であったにもかかわらず、ホテルまで迎えに来てくれて助かりました。公共バスでスーツケース運んでいる日本の方々、それは禁止行為です。見ていてこちらが恥ずかしいので、やめましょう。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Arrived at the airport in the afternoon. 午後、空港へ到着

Reviewed by: honu

Haneda (late night) → Kona, Hawaii Island → Honolulu, Oahu
On the day of travel, if you have a layover, you will arrive in Honolulu in the evening.
In this case, shuttle buses from HIS and JTB are not in operation.
Roberts' shuttle bus is always very convenient.
There is a Roberts reception counter right in front of the baggage claim area, which is reassuring.
Staff wearing brightly colored shirts are bustling around.
Compared to other companies, the waiting time feels shorter, and it seems like you depart for Waikiki quickly.
It's very convenient.

羽田（深夜）→ハワイ島コナ→オアフ島ホノルル
当日、乗り継ぎの場合、夕方、ホノルル着。
この場合、HISやJTBのシャトルバスは運行されておりません。
いつも、ロバーツのシャトルバスがとても便利。
荷物受け取り場所の目の前に、ロバーツ受付カウンターもあり安心です。
目立つ色のシャツを着たスタッフが大勢、ウロチョロしています。
他社に比べて待ち時間が少なく、ワイキキへ出発するように感じています。
とても便利です。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Quite convenient. なかなか便利

Reviewed by: 残念太郎

I thought they might be loose with time, but they were right on schedule, and the staff was friendly, which was great. However, I was disappointed when I found a cheaper option on-site, even though I thought VELTRA was the most affordable.

時間にルーズなのかと思っていたが、キッチリ時間通り、スタッフもフランクでよかったです。
ただ、VELTRAが一番安いと思っていたのに現地でもっと安いのを見つけた時はがっかりでした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Smooth スムーズ

Reviewed by: 匿名希望

I used the shuttle service from the airport to the hotel. After exiting the airport, I was smoothly guided to the shuttle bus, and there was no waiting time, so we departed promptly! I arrived at the hotel without any stress. The price was reasonable, and I will use it again.

空港からホテルまでの送迎にて利用しました
空港出口を出てからスムーズにシャトルバスまで案内され、
待ち時間もなくスムーズに出発！
何のストレスもなくホテルへ到着できました。
料金もリーズナブルでまた利用します。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

On time 時間通り

Reviewed by: てるてる

I was picked up on time for the early morning transfer. I didn't have to worry about tipping, and even though I was using a domestic flight, they still provided a proper send-off.

早朝の送迎、時間通りにピックアップしてもらえました。
チップの心配もなく国内線利用でしたが利用口まだきちんと送ってくれました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was smooth. スムーズでした

Reviewed by: ゆうママ

I was able to find the luggage pickup area at the airport right away, and they greeted me with a smile and gave me a shell necklace as a token. After waiting for about 15 minutes for other passengers at the airport, we departed for the third hotel. The driver spoke English and clearly stated the name of the hotel, so I felt at ease since the tip was included. The car was a bit cold.

空港の荷物受取り場所ですぐに見つけることが出来、笑顔で握手して印の貝ネックレスをくれました。空港では１５分位他の乗客を待った後出発し、３軒目のホテルでした。ドライバーは英語ですが、ホテルの名前をはっきり言ってくれるし、チップ込なので安心です。車中はやや寒いです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I used it to get from Waikiki to the airport, and it was convenient! ワイキキから空港への移動に利用、便利です！

Reviewed by: 匿名希望

I used the service in June 2017. It was good that I could book the service on-site and print the voucher, but I was also able to fax the voucher to the hotel. The shuttle service was smooth as well.

2017年6月に利用しました。
現地でサービスを予約、バウチャーを印刷する必要がありましたが、バウチャーをホテルへFax送信することもでき、良かったです。
シャトル利用もスムーズにできました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It went smoothly. 順調でした

Reviewed by: ナンシー

They arrived on time to pick me up, and it was smooth. I was asked about my return airline and was dropped off there. The handling of my luggage was pleasant, and the driving was not rough, so I would like to use their service again.

時間通りに迎えに来てもらえ、スムーズでした。帰りの航空会社を聞かれてそこに降ろしてもらいました。荷物の預かり，渡しも感じよく、運転も荒くなくてまた利用したいです

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It went smoothly. 順調でした

Reviewed by: ナンシー

The pickup location I was worried about was easy to find. The staff at the desk were nice, and the transfer to the hotel was smooth. It was also good that it mentioned tips were included.

心配していた迎えの場所も分かりやすかったです。デスクの方もいい感じで、ホテルまでスムーズでした。チップ込みと書いてあったのも良かったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Transfer from the airport to the hotel. 空港→ホテルへ移動

Reviewed by: よしお

We arrived at the Inter-Island Terminal via Hawaiian Airlines domestic flight from Kona Airport. Staff were waiting in the arrival lobby with our names displayed on a tablet.

We were the first to board a 13-passenger van and waited for three other pairs of passengers. It took about 15 minutes until departure.

After stopping at two other hotels, we arrived in about 35 minutes. The staff assisted with loading and unloading our luggage, making the process smooth and easy.

There were other shuttle companies that were a bit cheaper, but since the hotel I used was somewhat minor, it wasn't on their list of pickup locations. However, Roberts was able to provide transportation, which was a great help. I would like to use their service again on my next trip.

コナ空港からハワイアン航空国内線でインターアイランドターミナル到着でした。到着ロビーでスタッフがタブレットに名前を表示して待機しておりました。
13人乗りのバンで我々が最初に乗車し、他に2名組×3の乗車を待ちました。発車まで約15分でした。
他のホテル2箇所に寄り、約35分で到着しました。
手荷物の積み降ろしはスタッフが手伝って頂き難なく利用出来ました。

他にもう少し安い送迎車の会社もありましたが、自分の利用したホテルが少しマイナーなのか送迎可能リストに入ってなく、ロバーツさんは送迎可能だった為助かりました。次回の渡航時もまた利用したいです。

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