【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Overall 総じて

Reviewed by: Yamada

The service was good. However, there was a delay of more than 15 minutes on the return trip. Since the voucher stated to contact them if we were 5 minutes late, I was quite anxious.

サービスも良かったです。
ただ、復路で15分以上の遅れがありました。
バウチャーに5分遅れたら連絡をと記載があったので、焦りました。

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Waimea Valley Toa Luau & Free Admission Entry Ticket to Waimea Falls [5:00 PM]

Great day out for whole family.

Reviewed by: Tim

Entertaining evening enjoyed by whole family. Plus bonus swim in waterfall during the day. Hard to beat.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Response to flight delays. 到着便の遅れへの対応

Reviewed by: よこぽこ

The arrival flight was delayed by over an hour from the scheduled time, arriving just past 1 PM. The bus to the center of Waikiki did not arrive even after waiting for more than 30 minutes, and we were left waiting without any explanation. When I asked how much longer we would have to wait, I was answered with a reluctant "30 minutes," which left me feeling upset, and I considered taking a taxi instead. Delays in flights can be anticipated, and I had repeated my choice thinking that the smaller bus from a certain major travel company, which promised to deliver us to our destination faster by limiting stops to five hotels, would be a better option, but I was disappointed by the outcome.

到着便が出発から遅れたので、予定より1時間以上遅れて13時過ぎの到着となりました。
ワイキキ中心部に向かうバスが30分以上待っても来ず、何の説明も無いまま待たされました。
あとどれくらい待つのか尋ねると、30分と面倒くさそうに答えられ気分が悪く、タクシーに乗ろうかと思いました。飛行機の遅れは予め予測出来ることですし、某大手旅行会社のバスより小型でホテルを5箇所以内にして早く目的地に届けるのが一番の売りだと思ってリピートしたのに期待を裏切る結果にガッカリしました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Hotel → Airport ホテル→空港

Reviewed by: Pumehana

I found the service to be very courteous, and although it is a shared shuttle, I think it is much more economical compared to a flat-rate taxi. It is chosen not only by Japanese people but also by foreigners, so I felt comfortable requesting it.

とても丁寧で、乗合シャトルにはなりますが定額タクシーと比べてとてもお得だと思います。
日本人だけでなく、外国の方からも選ばれる送迎なので安心してお願いできました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

You came back again! また戻ってきてくれた！

Reviewed by: はら。

The hotel elevator was extremely crowded, and I arrived just in time for the meeting. The hotel parking space was also full. Even though I knew the Roberts van was there, I thought it would move further in, so I waited, but it seemed to have gone to the next pickup location. Fortunately, the hotel bellboy called out to me and even made a phone call, and somehow they came back, allowing me to board safely. I really appreciated the bellboy's help, and I'm also grateful to the driver who came without a frown.

ホテルのエレベーターが激混みで集合時間ギリギリに到着…ホテルの駐車スペースも満員…Robertsワゴン車来てること知りつつももっと中に入ってくれるだろうと待ってると次のピックアップ場所へ行ってしまったようで、ホテルのボーイさんが声をかけてくれ、電話もしてくれて、なんとかきてくれて無事乗ることができました
ホテルのボーイさん様々でしたが、嫌な顔せずきてくれた運転手さんにも感謝です♪

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Smooth transportation service. スムーズな送迎

Reviewed by: sada0

This time, the transfer from Domestic was smooth and I was taken to the hotel quickly, which was great. I would like to use it again next time.

今回はドメスティクからの送迎でしたが、スムーズに時間も早くホテルまで送っていただき良かったです。次回も利用したいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I will not use it anymore. もう使いません

Reviewed by: アロハ

When I exited the group area and went to the counter, there was no staff present. When someone finally arrived, they directed me to the individual exit because the bus was delayed. I was made to go to the individual exit while holding my suitcase and carrying my child, but we had to wait a long time before we could board. After waiting for an hour, we finally got on. If I had to wait this long in the heat, I would have preferred not to use this service from the start. I should have taken a taxi instead. I will never use this service again.

団体出口に出て、カウンターへ行くと誰もスタッフがいない。
やっと来たら、ここはバスが遅いから個人出口へと。
スーツケース片手に子供を抱え個人出口へ行かされたのに、待ってても中々乗せてもらえない。1時待ってようやく乗れた。暑い中こんなに待つなら最初から利用しなかった。
あまりに待たされたのでタクシーにすれば良かった。
二度と使わない。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Hotel to Airport ホテル➡空港

Reviewed by: ピカチュウ

They arrived on time in front of the hotel and stopped by other hotels as well, which was very convenient. I would like to use it again.

時間通りにホテルの前まできてもらい　他のホテルにも寄りながら
でしたがとても便利でした。
また利用したいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Co-Spa コ・ス・パ

Reviewed by: tocchi

This was my third trip to Hawaii, including my honeymoon, and this year I used Roberts for the first time after using a major travel agency's shuttle bus for the previous two trips. It was great to be able to communicate with other travelers, including foreigners! The travel agency's shuttle only had Japanese passengers, so the vibe of international travel was a bit lacking...↓↓

We were about 10 minutes late on the way back, but that's just Hawaii time; it’s not a big deal! Overall, it’s affordable and a friend to the common traveler, so I’ll definitely use Roberts again next year!

新婚旅行から合わせて渡ハ3回目、2回は大手旅行会社のシャトルバスを利用させてもらい今年初めてロバーツを利用しました。
外人さんも乗り合わせてコミュニケーションとれたりして良かったですよ!
旅行会社さんのシャトルは日本人だけしか乗り合わせないので海外旅行のバイブスがちょっと…↓↓
帰りに10分ほど遅れましたが、そこはハワイタイム来ないという事はありませんっ♪
とにかく安いし庶民の味方、来年もロバーツで使います！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The meeting place is easy to find. 待ち合わせ場所分かりやすい。

Reviewed by: SYOMA

Since it was my first time using an international flight, I was anxious, but there was a counter at the baggage claim area, which made it easy to find and reassuring.

国際線は初めての利用だったので不安でしたが、荷物受け取り場所にカウンターがあるので分かりやすく安心でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was disappointed even on the way back! 帰りまでもがっかりでした！

Reviewed by: サーフ

I arrived at the meeting place 10 minutes early, but the bus didn't arrive even 10 minutes after the scheduled time. I became worried and called the number on the voucher to confirm the situation, and that’s when the bus finally arrived. Both the outbound and return trips left a very bad impression.

集合場所に10分前には着いていたのですが、集合時間から10分過ぎてもバスが来なかったため、心配になりバウチャーにある通り電話をかけて確認をしていたところにバスが到着しました、行きといい帰りといい、とても印象が悪かったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's been a while since I've been to Honolulu! 久しぶりのホノルル！

Reviewed by: サーフ

This was my first time using this shuttle service, and it seemed like they were deciding the order of pickups among several groups that got off the same flight. When we told them the name of our hotel, they asked us to wait for the next bus, which took about 30 minutes. When the next bus arrived, we were made to wait again until it was full. It seemed like they were determining the order of pickups, but our hotel was last. It took too long, and I was disappointed. I don't want to use this service again.

今回初めてこちらの送迎を利用しましたが、同じ飛行機で何組か降りた同じ業者を利用する中で、送迎順を決めていたように見えましたが、我々がホテル名を告げると、次のバスまで待って、ということで30分くらい待ちました、次のバスが到着すると、さらに満席になるまで待たされ、送迎順を決めているようでしたが、我々のホテルは最後でした、時間がかかりすぎてがっかりです、もうこの業者は利用したくありません。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The price includes a tip, but you can't receive the tip on the spot, so is the service bad? チップ込料金はその場でチップがもらえないのでサービス悪し？

Reviewed by: とものすけ

At the domestic terminal of the airport, there were no other people besides us who got off. At that time, they were unloading luggage from the bus, but when it was our turn, there was no sign that they would help with our luggage, so we unloaded our own trunks. Since the fare included a tip and no additional tip could be given, I wonder if that’s why they didn’t help with the luggage? The driver we had on the way there quickly unloaded our bags at the hotel and returned to the car with a smile, so it might depend on the driver.

空港の国内線乗り場で私達以外の人は降りました。
その時は、バスから荷物を降ろしてあげていましたが、私達の時は荷物を降ろしてくれる気配がなく、自分でトランクを降ろしました。
チップ込料金で、もうチップはもらえないので、荷物も降ろしてくれなかったのかな？
行きに乗った時の運転手さんは、ホテルで荷物をテキパキ降ろし、ニコニコしながら素早く車に戻って行きましたので、ドライバーによるのかもしれません。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I have used it many times. 何度も利用しています

Reviewed by: ワワコ

I have been using this service for round trips. They arrive on time, which gives me a lot of peace of mind.

I plan to request it again next year.

　往復こちらを利用させてもらっています
時間通りに来てもらえるので、とても安心です

来年もお願いしようと思っています

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Not found. 見つからない

Reviewed by: ワワコ

I used your service last time as well. I was glad that I was found quickly and smoothly guided to the car.

This time, even though I was wandering around with the voucher, I couldn't be found, and it made me sad.

I felt that it was different from Japan.

　前回も利用させていただきました
すぐに見つけて頂き、スムーズに車まで案内されてよかったです

今回は、バウチャーを持ってウロウロしていたのに見つけてもらえず
悲しかったです

日本とは違うって思いました

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Waimea Valley Toa Luau & Free Admission Entry Ticket to Waimea Falls [5:00 PM]

Fantastic Luau with perks

Reviewed by: cawesome

The luau itself was amazing. My family and I enjoyed participating in the pre show activities while learning about true polynesian culture and traditions. It's a smaller luau with only about 200 guests but with the smaller number of patrons you really get to interact and learn from everyone involved.
The host for the activities, Uncle Bob, has a great sense of humor as do the men that do the "cooking" and food prep demonstrations. These men are no joke, they even climbed up the coconut trees. They teach you about a traditional tribe welcoming and uses the guests to act as the tribes while explaining the rituals associated with welcoming guests to their community.
Not a huge selection of foods to sample but everything there was delicious. Kalua pork, teriyaki chicken, macaroni salad, green salad with macadamia nuts, rice, rolls, chantilly cake from Teds Bakery and a coconut type of jello dessert.
The family band that played music during dinner was Amazing. Those kids can really sing! The dancing was very traditional, not just girls in coconut bras and hula skirts, but real polynesian dancing showcasing dances from a variety of the polynesian islands. I was a VIP guest and we were right at eye level with the stage but it looked like most people would have quite a good view of the stage. We also got to go to the buffet first and got great souvenirs. My husband and I got hand fans, my son got a wooden Maui-type hook necklace and my daughter got a wood beaded bracelet that said Hawaii with hibiscus flowers printed on it. After dinner and show on your way out you were able to speak more with the staff and dancers and take pictures with them.
If it was your birthday we all sang happy birthday and you got an extra piece of cake, if it was your anniversary or honeymoon they brought you onstage for a slow dance and gave you a nut lei.
All this plus you get entry into the Waimea valley where you can swim in a waterfall and see beautiful trees and foliage!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Arrived 30 minutes late. 迎え30分遅れ

Reviewed by: Ｋ.Ｋ.

The road was congested, so we had quite a wait. It was fortunate that we had a priority check-in, but after buying souvenirs at the airport, we boarded right away.

The driver was polite, but I wished we had a bit more time to spare.

道路が混んでいたのか、結構待ちました。
搭乗手続きが、たまたま優先で手続き出来るシートだった為良かったですが
空港でのお土産を買い、直ぐ搭乗となりました。

ドライバーは、丁寧な方でしたが
もう少し時間に余裕が欲しかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

This might be the most recommended company for transportation services. 送迎で一番オススメできる会社かも

Reviewed by: カイルア

They arrived on time to pick me up. It's cheaper and faster than other companies, so I highly recommend it. Also, the fact that they have smaller group transfers compared to other companies is a big plus. Previously, I used a certain Japanese travel agency's transfer from the airport to Waikiki, and I had to wait over an hour until everyone was gathered.

時間通りに迎えに来てくれました。他社の送迎より安いし早いしオススメです。
それに他社より少人数送迎なのもポイントが高いです。
以前ですが空港からワイキキまで、日系の某旅行会社の送迎を利用したら全員が揃うまで一時間以上も待たされました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I would like to use it again next time. また次回も利用したいです。

Reviewed by: らいもんだ

The timely pickup and friendly driver made for a comfortable round trip. It was great that there were few hotel stops along the way. I definitely want to do this again next time!

時間通りのお迎えとフレンドリーなドライバーさんで快適に往復できました。
途中立ち寄るホテルも少なくてよかったです。また次回も是非！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The interior of the car is cold. 車内が寒い

Reviewed by: ハワイ好き

I thought the Aloha pattern looked like Roberts, so I approached them, but I couldn't remember their name or anything, and my friend asked me, "How did you know?" (laughs) If you remember the patterns from the Roberts website, you might have smoother encounters.

ロバーツと分かるのがアロハの柄がロバーツぽいなと思ってこちらから声をかけたのですが、名前も何も出でなかったので友人になんで分かったの？笑と聞かれました。ロバーツのサイトにあるブランドの柄をおぼえておくと、スムーズに出会えるかもです

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Welcome Ray is ウェルカムレイは

Reviewed by: ハワイ好き

I stayed in Honolulu after flying from Haneda, then spent some time on the outer islands before returning to Honolulu. I was given a lei again, but I thought it would have been nice to have just one time. I feel like the quality of the leis has declined compared to before.

羽田からホノルルにステイ、その後離島で過ごしまたホノルルに戻ってきたのですが、またレイをかけてもらい一度でいいのにって思いました。
以前はよりレイの質が落ちた感じがしてます。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was on time and easy to understand. 時間通りかつ分かりやすかった

Reviewed by: A380honu

The arrival was on time, and the car was exactly as shown in the pictures, making it easy to identify. The drop-off instructions at the airport terminal were also accurate.

指定の時間通りの到着で、写真通りの車だったので分かりやすかった。
空港ターミナルでの下車案内も的確だった。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was busy, but I arrived with plenty of time to spare. ラッシュだけど余裕の到着

Reviewed by: ハワイ好き

Evening rush hour can often cause delays, but the departure time was set appropriately, and we made it with plenty of time to spare. The luggage was also handled for us as usual, making for a comfortable experience.

夕方はラッシュで遅くなりがちですが、出発の時間設定が適切で余裕で間に合いました。
荷物もいつも運んでもらえ快適です。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Subtle. 微妙

Reviewed by: Baloro

I was picked up 5 minutes late. Then, I got caught in a light traffic jam and arrived at the airport after the flight time had already passed by 2 hours. Other flights were checking in at the same time, and the counter had a long line, making for a very tight check-in. It would have been better if the pickup time for the hotel had been more flexible. The driver was a cheerful person.

５分遅れてお迎え。さらに軽い渋滞に捕まりフライト時間の２時間前を過ぎて空港に到着。他の便とチェックインが重なりカウンターは長蛇の列でギリギリのチェックイン。ホテルへのお迎え時間はもっと余裕があって良いかと。運転手さんは陽気な方でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Easy access to the airport. 空港まで楽ちん

Reviewed by: りゅう

I used the service from the hotel to Daniel K. Inouye International Airport. This time, my departure was delayed, and I found out about it on the day by checking the app. I received an email about the change in pickup time, but it wasn't sent to my smartphone, so it might be a good idea to ensure that emails are accessible.

ホテルからダニエル・K・イノウエ国際空港まで利用させていただきました。
今回は出発が遅くなって、当日アプリを見てそのことを知りました。
ピックアップ時間の変更メールが来ていたけれど、スマホにくるメールではなかったので、メールがわかるようにしておくと良いかもしれません。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's easy to get to Waikiki. ワイキキまで楽ちん

Reviewed by: りゅう

I used this service to get from Daniel K. Inouye International Airport to my hotel. Once I arrived at the airport, I was able to get on right away by going to the counter. From there, we made a few stops on the way to the hotel, but I considered it a sightseeing tour of Waikiki. If you're staying at Hilton Hawaiian Village, it might be a good idea to get dropped off at Ilikai depending on your tower.

ダニエル・Ｋ・イノウエ国際空港からホテルへ向かうのに利用させていただきました。
空港に到着したら、カウンターに行けばすぐに乗せてもらえて。
そこからはホテルまでいくつか廻っていくけれど、これはワイキキ見物と思ってます。
ヒルトンハワイアンビレッジに泊まる方は、タワーによってはイリカイで降ろしてもらうと良いかもしれません。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Too long of a wait. 待たせすぎ

Reviewed by: Baloro

After arriving at the airport, we waited at the reception counter for about an hour before getting on the shuttle. Furthermore, when we got on the shuttle, there were already other people on board, and we were the last to be called. I felt like we wasted time waiting. Maybe it would have been better to take a taxi.

It states that "Japanese-speaking staff are available," but I don't think we could request Japanese at the time of booking.

空港に到着してから受付カウンターで約１時間待たされてシャトルに。さらに、シャトルに乗ったら既に他の人が乗車していて、私たちは最後の乗車案内。なぜ待たされたのか？時間を損した気分。タクシー乗ったほうが良かったかな。
「日本語スタッフの対応も可能」と記載しているが、申し込み時点で日本語のリクエストは出来なかった気がする。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Very convenient. とても便利

Reviewed by: カオリン

Upon arriving at the airport and heading to the designated group exit, I quickly found the counter and was sent to the hotel without any worries. I will use this service again next time!

空港に到着して　事前に集合場所となっていた団体専用の出口へ進んでいくと
すぐにカウンターがわかり　何の心配もなくホテルへ送ってもらえました。
次回も　利用します！！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport to hotel 空港→ホテル

Reviewed by: ハワイ

While waiting for my luggage, I was kindly guided by the staff. I always use this service, and it is particularly smooth and reassuring without any trouble. The drivers are also friendly. I would like to use it again.

荷物を待ってる間に、係の方に呼ばれ親切に案内していただきました。いつも使っていますが、特にトラブルなくスムーズで安心できます。ドライバーさんも親切です。
また利用したいです。

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ビショップミュージアム　入場チケット事前予約　現代フラレッスン、レイ作り体験、ガーデンツアーなど体験プログラム付きプランあり

I was able to bring back the leaves of the ray to Japan. レイの葉っぱ、日本に持って帰れました。

Reviewed by: ちぇりー

It was enjoyable to listen to stories about traditional Hawaiian plants in the garden of the Bishop Museum. Although I was a complete beginner, I had the valuable experience of taking hula dance lessons from a qualified instructor while learning the meanings of the songs. At the end of the hula lesson, I asked our guide to take a video of us dancing on my smartphone, and they kindly agreed.

After the hula lesson, we did lei making. The string part of the lei is also woven from grass, and we insert flowers at the end. Since the flowers wilt within a day, I stored them in the refrigerator as soon as I returned to the hotel and wore them out that evening. While I can't bring the flowers back to Japan, I can take the ring part without the flowers (customs is fine with that; it seems they microwave it before use). Once back in Japan, I can dry them and preserve them as dried flowers.

ビショップミュージアムの庭でハワイ伝統の植物の話を聞くのは楽しかったし、全くの初心者でしたが歌の意味を習いながら、専門的な講師の資格を持つ先生からフラダンスのレッスンを受けることができ、貴重な体験ができました。フラレッスンの最後には、ガイドさんに自分たちの踊る様子をスマホで撮ってほしいとお願いしたところ、快く引き受けてくださいました。
フラレッスンの次に、レイメイキングをしました。レイの紐（輪っか）の部分も草で編み、最後に花を挿します。花は1日で萎れてしまうので、ホテルに戻るとすぐに一旦冷蔵庫で保存し、夜のお出かけ時に着けて出かけました。花は日本に持って帰れませんが、花を抜いて輪っかの部分だけなら日本に持ち込めます（税関大丈夫とのこと。使う前に電子レンジにかけてるみたいでした）。日本に持って帰ったら乾燥させ、ドライフラワー状態で保存することができます。

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