Complete Pearl Harbor Tour with Lunch - Visit Main Exhibits, Memorials & Museums

Complete Pearl Harbour Tour

Reviewed by: Cheryl

This was a great tour full of information and great experiences. I would highly recommend this tour to others.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I'm glad I could return comfortably. ゆったり帰れて良かった。

Reviewed by: あさやん1206

Although it was a less busy time, there were fewer people and hotel visits, allowing me to leave for home feeling relaxed. However, it's obvious that the drivers mostly only speak English, so it's advisable to have at least a basic understanding of English for handling minimal trouble in case of accidents or delays.

空いてる時期だったとは言え、人数もホテル巡回数も少なめで、ゆったりとした気分で帰国の途に着けました。ただ、当たり前なんですが、ドライバーはほぼ英語しか不可なので、事故とか遅れたとかの時の最低限のトラブル対策の英語は出来た方がいいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Feeling good about returning home. 気分良く帰国

Reviewed by: ace

This is my fourth time using the service. Usually, the driver asks which airline we are using, but this time, they just took us to the lobby of our airline without asking anything. It made for a very pleasant experience.

Actually, the hotel pickup was about 10 minutes late, so I was a bit anxious, but in the end, it was all forgotten. Thank you very much.

今回が4回目です。
いつもはドライバーが、どこの航空会社かたずねてましたが
今回は何も聞きもせず我々の利用航空会社のロビーの前に
着けてくれ　とても気分よく利用できました。

実はホテルのお迎え時間が10分ほど遅れたので多少不安でしたが
結果帳消しです。
ありがとうございます。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Be prepared for a wait. 待ち時間を覚悟して。

Reviewed by: あさやん1206

Since it was early in the morning around 9 o'clock, there were hardly any customers, and we waited about 30 minutes until departure. After that, a group arrived, and once the number of passengers was sufficient, we departed. This bus had a type where luggage was stored in the back, and I was able to sit comfortably in my seat.

朝早い９時ごろだったので、お客さんはほとんどいなくて出発まで30分ほど待った。
その後グループが来て人数がまとまったので発車となった。
今回のバスは後ろに荷物を積むタイプで、座席にはストレスなく座れた。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Thank you for waiting. 待ってくださいました

Reviewed by: かりみ

This is my second time in Hawaii. Last time, I used the shuttle service from H●S. I thought this time would be similar, where we would board the vehicle in the order we arrived and depart. However, since there were three groups of users, everyone waited for us because we were delayed picking up the stroller. During the ride, there were no issues with communication, just confirming the hotel and the order of stops.

ハワイ2回目。前回はH●Sさんの送迎を利用しました。
前回は来た順に車に乗り込み＆出発…だったので今回も同様かなと思いきや、私たち含め3組の利用者だったためか、ベビーカーのピックアップで遅れた私たちをみなさん待っててくださいました。
道中は、ホテルの確認や、何番目に止まるなどの確認くらいで、コミュニケーションには問題がなかったです。

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Pearl Harbor Arizona Memorial & USS Battleship Missouri Tour - Tickets and Transportation Included

Worth it

Reviewed by: Destiny Paine

Our bus tour guide was absolutely amazing! Juicy is his name. He was very informative and funny. He helped us with everything we needed and told us where to go. The pearl harbor site was breathe taking. They are all very informative at every site you go to. The Missouri is massive and takes awhile to see it all but it was very self explanatory and easy to do a self tour. It was all worth it!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It wasn't very far from the airport to the bus boarding area, and I felt relieved to see someone in a pink aloha shirt right away. 空港を出て、バスに乗る場所までは、それほど遠くはなかったですし、ピンクのアロハシャツを着てられて、1目で分かり安心でした。

Reviewed by: クマ

At the bus stop, there was a Japanese person who had just arrived and seemed a bit anxious about various things, but it was nice to be able to chat casually.

バス乗り場には、日本人の方がいて、着いたばかりで、色々不安がありましたが、気軽にお話ができて良かったです。

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Premium Pearl Harbor Tour - USS Arizona, Battleship Missouri, Aviation Museum Control Tower & Lunch

Great tour, amazing tour guide!

Reviewed by: Tanya

This was an awesome tour with lunch included, our tour guide Ernie was incredibly knowledgeable and made the tour very pleasant and educating! Very glad we selected this tour, and also very glad we got a great tour guide.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I would like to use it again. また利用したいです

Reviewed by: mikan

I used this service to transfer from the airport to the hotel. I was worried because it took longer than expected to go through immigration due to the holiday rush and the fully booked flights, but I quickly spotted the shuttle buses lined up right outside the exit, with plenty of staff in yellow uniforms. The driver also drove safely and handled my luggage with care. I would like to use this service again when I visit Hawaii.

空港からホテルへの移動で利用しました。
連休で飛行機も満席だったため、入国に思いのほか時間がかかったため心配しましたが、出口を出たところに送迎のバスがたくさん停まっていたところで、黄色の服を着たスタッフが沢山いたのすぐに分かりました。
ドライバーさんも安全運転で荷物を丁寧に扱ってくださいました。
ハワイにいった時はまた利用したいです

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I just made it in time! ぎりぎり間に合った！

Reviewed by: きく

The immigration area was quite crowded, and I ended up being late for the meeting point, but thanks to the staff from Roberts Hawaii who showed me where the shuttle was, I was able to board. I'm grateful for that.

イミグレがかなり混雑しており、集合予定に遅れてしまいましたが別便のロバーツハワイの方がシャトルの場所を教えてくれたおかげでなんとか乗車することが出来ました。感謝です。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Thank you very much for your help. 大変お世話になりました

Reviewed by: ひざら

I was worried that it would be a cramped little car since it was a shared ride, but I was relieved to find that it was a spacious vehicle where I could sit comfortably all the way to the hotel.

I caused a bit of a problem when I forgot the bag of duty-free items I had purchased on the plane, leaving it at my feet while I waited outside on a chair for the other passengers to gather. I was feeling a bit dazed from jet lag.

I realized I had forgotten it while we were driving, and I was panicking about what to do. However, it seemed that the local staff and the driver were coordinating about lost items, and when we arrived at the hotel, they showed me a picture of my forgotten belongings to check if I had left anything behind.

The driver asked me to call the tour company for assistance, so I requested help from a Japanese staff member at the hotel, and they successfully arranged for my items to be delivered back to me on the next shuttle.

I was worried that my first day would be ruined, but thanks to their warm support, it turned out to be a great start to my trip. Thank you very much!!!

乗合いなのでぎゅうぎゅうの小さい車だったらいやだなと思っていたのですが、ゆったりめに座れる大きい車で安心してホテルまで連れて行ってくれまして。

私が一つ問題を起してしまい、乗客が集まるまで外の椅子で待っているときに
時差ぼけでぼーっとしていたせいか、機内で購入した免税品の袋を足元に置いたまま忘れて乗車してしまいました。

走行中に忘れたことに気付き、どうしようかと一人で焦っていたのですが、現地スタッフとドライバーさんが忘れ物の連携を取っていてくれたみたいでホテルに到着した際忘れ物をしてないか私の忘れ物の画像を見せてくれました。

対応はツアー会社に電話して欲しいとドライバーさんからお願いされたので、ホテルの日本人スタッフの方に電話をお願いして次の送迎車の便で無事ホテルまで届けてくれました。

初日から気持ちが落ち込みそうでしたがとても暖かいご対応をいただき良い旅行の初日となりました。ありがとうございました！！！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Everything was wonderful except for the slight wait! 少し待たされた以外は素晴らしい！

Reviewed by: KEI

As soon as I exited immigration, I met with the staff who guided me to the pickup area. The staff at the pickup point were informed and responded appropriately. I waited for about 20 minutes, but the journey to the hotel was very smooth. The driver was also very helpful with loading and unloading my luggage, and their service was excellent and kind. If I had to mention one thing, it would be that since multiple buses were departing for different destinations, I would have appreciated being informed about how much longer I would have to wait before I had to ask. With that, everything would have been perfect. I will also be relying on your service for the return trip from the hotel to the airport.

イミグレでるとすぐ係の方に出会い乗り場を指示案内。
乗り場の係の方に連絡が行き適宜対応されました。
20分ほど待たされましたが、ホテルまではとてもスムーズ、ドライバーも荷物の積み下ろしを手伝ってくださりとても対応が良く優しかったです。
強いて言えば、他方面へのバスは何台も出発していたので、あとどの位待つのかこちらから聞く前に教えて欲しかったです。これがあれば完璧でした。
また、帰りのホテルから空港までもお世話になります。

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Oahu Grand Circle Island Guided Sightseeing Tour to North Shore - Roberts Hawaii

Fun Way to See Island!

Reviewed by: Kara

You get to see so many different beautiful places on Oahu, all in 1 day! Kualoa Ranch was a great stop to get lunch and fresh ocean air.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Not enough smiles. 笑顔が足りない

Reviewed by: Hiro

The kiosk staff. A blank expression is no good. The first impression is important. It's better to greet with a smile, right? It makes you feel at ease. Everything else was good.

kioskの方。無表情なのはノーグッドです。最初が大事。笑顔でお出迎えした方が、いいですよね。安心しますよ。後は、良かったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was smooth. スムーズでした

Reviewed by: のぶりん

I used it for the first time.
I usually include transportation with my tours.
It was inexpensive, friendly, and convenient. I want to use it again, so I also booked it for my return flight.

初めて利用しました。
いつもは、ツアーの送迎つけていました。
安くて親切で便利でした。また利用したくて、帰国便も予約して利用しました。

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Ride to airport from hotel in waikiki

Reviewed by: Meg h

Thank you for accommodating our very last minute request for a shuttle to the airport from our Waikiki hotel.
Shuttle arrived on time. Provided a relaxing trip to airport.
Driver was very nice and informative.
Would highly recommend this company.

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Royal Star Pearl Harbor Experience with Tickets to Arizona Memorial & City Tour

Awesome tour

Reviewed by: Chuck

The bus had multiple stops to pick up customers our driver was very knowledgeable about all of Hawaii. He provided solid information about going to the Arizona Memorial first. The wind was picking up making the water choppy and the shuttle could stop ferrying tourists. So we were able to get on the boat as stand-by then come back and walk through the museums.

Given a lot of good information about the Punch Bowl as we drove through the grounds!

If you are in Honolulu this tour is a must.

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Pearl Harbor Arizona Memorial & USS Battleship Missouri Tour - Tickets and Transportation Included

Great Tour

Reviewed by: Kara

Solemn day in history, but happy that while on island we got to see the spot where all took place.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Pick-up in 10 minutes. 10分前にお迎え

Reviewed by: プリン

I used the service for a round trip.
The airport transfer arrived earlier than the scheduled arrival time at the hotel.
The driving was smooth, and the air conditioning in the car was effective, making it comfortable!

往復で利用しました。
空港までの送迎は、ホテル到着予定時間より早めに来ていました。
運転もスムーズで車内のクーラーも効いていて快適でした！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

They were very kind. とても親切でした

Reviewed by: akko

Since it was early in the morning, I was the only user. Even while waiting at the airport, they were friendly and helpful during both boarding and alighting.

早朝だったため、利用者は私ひとりでした。空港で待ってる間も声をかけてくれたり、乗車時も降車時もとても親切でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Trust and achievements 信頼と実績

Reviewed by: ちゃーまん

I have been using this service for nearly 10 years now. Since it's a transportation service, I don't expect anything special; as long as I arrive at my destination smoothly and safely, that's good enough for me. This time, due to the unfortunate accident at Haneda, my arrival was delayed by over three hours, but I was picked up and taken to the hotel with minimal waiting time. Of course, I will use it again for my return trip.

もうかれこれ10年近く毎年お世話になっています。
送迎サービスなので特別なことは期待せず、スムーズかつ安全に目的地に到着できればそれでOK。
今回は羽田の痛ましい事故の影響で３時間以上到着が遅れましたが、たいした待ち時間もなくホテル前まで送っていただきました。
もちろん帰りも利用します。

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Pearl Harbor Arizona Memorial & USS Battleship Missouri Tour - Tickets and Transportation Included

Great Tour!

Reviewed by: Grace

This tour covered all the bases and then some. I am very thankful we chose the guided tour option, the guides really know it all! Mahalo E Noa , we will be back hopefully soon!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's convenient. 便利です。

Reviewed by: ミルミル

I used it from the airport to my accommodation. The staff's response was good, and even though it was a last-minute reservation, it was very helpful.

空港から宿泊地まで利用しました。
スタッフの対応も良かったし、直前の予約でしたがとても助かりました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was perfect for solo travel. ひとり旅にぴったりでした。

Reviewed by: リーフ

It was a solo trip. This was my first time using it, but it was easy to understand and I didn't get lost at all. It was very comfortable. I would like to use it again.

ひとり旅でした。今回、初めて利用しましたが、分かりやすくて迷うこともありませんでした。非常に快適でした。また利用したいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was smooth. スムーズでした

Reviewed by: tomot

It was smooth and on time!

We passed through various hotels and arrived at the airport on time.

The driver was friendly and nice.

時間通りにスムーズでした！

いろんなホテルも経由して、時間通りに空港まで、いけました。

運転主さんも気さくで良かった。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Suitcase... スーツケースを……

Reviewed by: あさやん1206

The shared shuttle bus had a luggage rack inside. At the airport, the driver loaded the bags for us, but at the hotel, we had to unload them ourselves. With H◯S, customers are not required to unload their bags, so I was very disappointed this time.

混乗の乗り合いバスで、荷物置き場が中の棚になってるタイプの車。
空港ではドライバーが積んでくれたが、ホテルでは自分で降ろさせられた。
H◯Sならお客様には降ろさせないので、今回はとてもガッカリした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I never want to use this again. もう２度と利用したくない

Reviewed by: Tommy

I will write about something very disappointing that cannot be overlooked.

This concerns the airport transfer from the hotel.

For future reference, I would like to clarify whether "VeLTRA" is at fault or if the local operator "Roberts Hawaii" is to blame.

The situation made me suspect a lapse in arrangements. I would like to continue using VeLTRA, so I am sharing the following experience.

1. Change of pickup location
- The operating company should have known about this at the time of booking or at least two weeks in advance.
- If there was a possibility of changing the pickup location, it would have been disappointing to not be able to book with a company that guarantees the original pickup location.
- I can't help but wonder if this is a company that only accepts bookings and informs customers later.

2. Incorrect meeting time when notified of the change in pickup location
- I received a message from VeLTRA the night before, but it would have been critical if I had not been able to get in touch.

3. The pickup vehicle was one hour late
- I had to stand on the sidewalk for an hour waiting.
- They said it was due to traffic, but I had just returned a rental car and checked the usual road conditions at the time of pickup, which were normal, yet the vehicle was still an hour late.
- There was a possibility of missing my flight. Fortunately, I happened to talk to another driver from the operating company, who contacted them via radio. For reasons unknown, I was able to get into that driver's vehicle, but it was terrifying to think about what would have happened if I hadn't been able to.

4. No communication regarding the delay of the pickup vehicle
- After waiting for ten minutes without the vehicle arriving, I called the local contact, and they said it would arrive in five minutes. However, even after five minutes, the vehicle still did not arrive.
- After another ten minutes, I called again, and they said they would check and call me back. However, there was no communication even after an hour.

がっかりでは済まされない非常に残念な事を書きます。

本件は、ホテルから空港の送迎に関しての事です。

今後のために　「ＶｅＬＴＲＡ」　が悪いのか
現地催行会社の「ロバーツハワイ」が悪いのか
ハッキリさせて欲しいと考えます。

手配漏れを疑いたくなるような状態でした。
これまで通り、今後もＶｅＬＴＲＡを利用したいため以下の体験談を書きます。

１．迎え場所の変更
　　　　・催行会社は、予約した時点、または２週間前には
　　　　　分っていたはず。

　　　　・迎え場所が変更になる可能性があるなら
　　　　　迎え場所が変更にならない催行会社を事前に探して
　　　　　予約できたため残念。
　　　　　※予約だけ受け付けて、後で知らせればよい程度の
　　　　　　レベルの催行会社なのでは？と疑いたくなる。

２．迎え場所の変更時連絡があった歳、集合時刻の間違い
　　　　前日夜にＶｅＬＴＲＡから連絡があったが
　　　　もし連絡が取り合えなかったら致命的。

３．迎え車が遅刻　１時間
　　　　・歩道での集合のため、立ちっぱなしで１時間。

　　　　・渋滞のためと言っていたが、当方、直前にレンタカーを
　　　　　返却しているため集合時刻時点では、普段通りの
　　　　　道路状況を確認していたのにも関わらず１時間遅れ。

　　　　・フライトに間に合わない可能性もあった
　　　　　何故なら、たまたま催行会社の別の車のドライバーと
　　　　　会話できて、催行会社に無線連絡してくれて
　　　　　理由は不明だが、急遽、そのドライバーの車に乗れたが
　　　　　その車に乗れなかったらと思うと恐ろしい。

４．迎え車の遅刻に対して一切の連絡なし
　　　　・１０分たっても迎えの車が来ないため、こちらから
　　　　　現地連絡先へ電話したところ、５分で到着するとの由
　　　　　結果５分経過しても迎えの車は来なかった。

　　　　・更に１０分経過後、再度、こちらから電話した所
　　　　　確認して折り返すとの由
　　　　　結果、１時間たっても一切の連絡なし。

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Pearl Harbor Arizona Memorial & USS Battleship Missouri Tour - Tickets and Transportation Included

Solid and informing day at the place that will live in Infamy.

Reviewed by: Marlo Strain

Well organized and efficient/enjoyable tour
Bus ride out and back was very informative of the time from a local perspective. All the arrangements and timing at the historic site with its distinct ticketing ( mighty Mi, the AZ memorial) was seamless and great. Highly recommend for a fine and necessary day trip on Oahu.

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Complete Pearl Harbor Tour with Lunch - Visit Main Exhibits, Memorials & Museums

Great tour with a great host

Reviewed by: Don Tolbert

We had a family of eight on this tour and all enjoyed themselves.

The bus arrived at our pickup point on time. The driver/host was very knowledgeable about Pearl Harbor as well as other local sites. The only slight drawback was the sound system on the bus was acting up and occasionally produced feedback (no the fault of the driver/host). She dealt with it as best she could.

We arrived at all the tour points of interest on time and had plenty of time to view each. Given the clear instructions from the driver/host, we knew exactly when to be where.

The lunch was good and the location in the aviation museum was enjoyable.

We finally were returned to the pickup point, also on time.

All-in-all a very enjoyable and interesting day. I highly recommend it.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Shuttle service 送迎シャトル

Reviewed by: quon3176

I arrived in Honolulu around 10 PM, but it took me about an hour to find my meeting point because I arrived at a different gate. I wish they had informed me about the arrival gate for my flight.

ホノルル到着が22時くらいだったんですが
待ち合わせ場所と違う到着口で探すのに１時間くらいかかり苦労しました。
到着便の到着口も把握していてほしかったです。

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