Oahu
The sandbar tour, which can only be seen at low tide, was wonderful thanks to the friendly staff, and we had a great time. The weather was nice, we got to see the sandbar, and we enjoyed swimming around the anchored boat, where we spotted natural sea turtles multiple times.
Additionally, we had a snorkeling plan included, but we ended up retiring from that. Instead, we were able to borrow kayaks and floats, and we also had the opportunity to experience stand-up paddleboarding (SUP). Although it was for a short time, we also enjoyed cruising on the cruiser, so thank you for that.
Thanks to the staff's fun conversations and attentive service, we had a lovely time. However, for those participating, since it involves snorkeling and a vacation at sea, I hope everyone prioritizes safety, follows the rules, and enjoys themselves responsibly. It was a fun and wonderful experience.
干潮時のみ、見る事の出来るサンドバーのツアーですが、スタッフさんの対応が良く、楽しく素敵な時間を過ごすことができました。お天気も良く、サンドバーも見れて、係留されたボートの周りを何度も泳ぐ自然なウミガメも見られて楽しく時間を過ごすことができました。
また、今回シュノーケルプランもついていましたが、私達はリタイヤしてしまいましたが、代替アクティティー
として、カヤックや浮き輪を貸して頂いたり、SAP(スタンダップパドルボート)の体験もさせていただいた上に、少しの時間でしたが、クルーザーによるクルージングも体験させていただき、ありがとうございました。
スタッフさんの楽しいトークときめ細やかな対応で素敵な時間を過ごすことができました。ただ、参加される方についてはシュノーケルや海でのバカンスという事もあって、安全を最優先に考えてルールをしっかり守って自己責任で、管理した中で、楽しんでいただきたいなと思います。楽しく素敵な時間で良かったです。
Aloha! Thank you very much for participating in the Captain Bruce's Paradise Ocean Tour. Our company has developed various activities so that even customers who cannot go snorkeling can enjoy themselves, led by our president, Bruce. We are glad to hear that you had a good time. All of our staff sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。弊社はシュノーケリングに行かない、行くことが難しいお客様にも楽しんでいただけるように、社長のブルースをはじめスタッフで様々なアクティビティを考え出しました。お楽しみいただけたようで嬉しく思います。またのお越しをスタッフ一同心よりお待ち申し上げております。
The sandbar was very beautiful, but it was about waist-deep and was more ordinary than I had imagined... It might have been better to consider the tide times before going. The sea turtle watching was amazing; I was able to swim very close to the sea turtles, and it was an emotional experience!
サンドバーはとても綺麗でしたが、腰くらいまで深さがあり、想像していたより普通の海でした…潮の満ち引きの時間を考えて行った方が良かったのかもしれません。ウミガメウォッチはとても近くでウミガメと泳ぐことができ、感動しました!
I participated in the morning tour. It was a bit early, but the lunch buffet was delicious and I was very satisfied! I can't swim, so I gave up on snorkeling, but just playing around on the board was enough fun. Next time, I want to join the afternoon tour... next year? The year after? I will definitely choose Captain Bruce again!
午前のツアーに参加しました。少し時間は早めだったけど、ランチブッフェも美味しくて大満足!泳げないのでシュノーケリングは諦めましたが、プカプカとボードで遊ぶだけでも、十分楽しめました。今度は午後からのツアーに参加したいなぁ…来年?再来年?また絶対にキャプテンブルースを選びます!
Aloha! This is Captain Bruce's Paradise Beach Tour. Thank you very much for participating. The lunch in the afternoon is delicious too!! Next year? The year after? Please be sure to come and eat with us again. All of our staff are looking forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。午後のランチも美味しいですよ!!来年?再来年?きっと食べにきてくださいね。またのお越しをスタッフ一同心よりお待ち申し上げております。
The weather was great, and I really enjoyed the sandbar! The staff were all cheerful and entertaining, which made it a lot of fun.
天気も良く、サンドバーを満喫出来ました!
スタッフの方も明るく面白い方ばかりだったので楽しかったです。
The show featured performances that closely resembled those of Elvis and Michael Jackson, and it was a two-in-one experience as we could also enjoy hula dancing. There was a great sense of unity between the performers and the audience, making it very exciting and enjoyable. Additionally, the meals were luxurious and served in generous portions that were more than enough to eat. Thank you for allowing changes to the standard menu. The welcome experience was also impressive, with hula dancing at the entrance, along with welcome drinks, snacks, and a variety of desserts. It was a very meaningful and fun time. I believe it's a show that you can watch multiple times without getting bored.
エルビスやマイケルジャクソンのショーがそっくりに演出されている上に、フラも見れるという一石二鳥のショー内容でしたが、出演者と観客との一体感もあり、
大変盛り上がって良かったです。また、食事も豪華な上、食べきれない程のボリュームもあり、食事内容も、スタンダードメニューからの変更も可能にしていただきありがとうございました。また、ウェルカム時のおもてなしの入り口でのフラダンスやウェルカムドリンクとスナックやデザートのサイドメニューも充実しており、大変有意義に、楽しく時間を過ごすことが出来て良かったです。何度見ても、飽きないショーだと思います。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
It was very good.
I thought it might be difficult for my elderly parents, but they flew safely!
It was my first time in Hawaii, and it seems that paragliding was the best part.
I'm grateful for the safe experience for my elderly parents.
とてもよかったです。
高齢の両親には難しいかなと思いましたが、無事に飛べました!
初めてのハワイでしたが、パラセイリングが一番良かったみたいです。
高齢なんで、安全に飛ばしてもらって感謝してます。
We were the only Japanese people there, but it felt completely natural. The staff were great with small children, and those with experience studying abroad in Japan were very kind!
日本人は私たちだけでしたが、全く違和感なく、小さな子どもの対応も良く、日本に留学経験ありのスタッフも親切でした!
I went on a Saturday in October, and it was relatively empty, so I was able to ride without waiting. It was smaller than I imagined, but compared to places like Nagashima Spa Land, it was still American-sized and large. The shuttle service plan included a cheerful Hawaiian driver who picked us up.
10月の土曜に行ったが比較的すいていた為並ばずにすぐ乗れた
想像よりかは小さかったがナガスパとかに比べるとやはりアメリカンで大きい
送迎付きプランでお迎えのおじさんも陽気なハワイアンでした
The driver was very cheerful! I called the contact number since I was a little late, but they responded in Japanese, so there was no need to worry.
とても陽気なドライバーさんでした!
ちよっと時間過ぎてたので問い合わせ先に電話しましたが、日本語で対応してくれて心配なしです。
They take you to a transparent sea where you can see the bottom, even though it's deep. The moment I swam while listening to the dolphins' conversations was indescribably pleasant! Even for someone like me who isn't good at swimming, it was fine. I'm grateful to the crew for their efforts to help us meet the dolphins!
深いのに海の底が見える透明度の海まで連れて行ってくれます。イルカの会話を聴きながら泳いだ瞬間はなんとも言えない気持ちよさ!泳ぎが苦手な私でも大丈夫でした。イルカに会えるまでなんとか頑張ろうとするクルーには感謝!
ALOHA!
Thank you for participating in Dolphin Middle School.
We are dedicated to welcoming our guests every day with the hope that everyone can meet the dolphins!
Please join us again when you come to Hawaii.
All of our staff are looking forward to seeing you.
MAHALO!
Dolphin Office
ALOHA!
この度はイルカ中学へのご参加ありがとうございました。
皆様にイルカに会ってほしい!その一心でスタッフは毎日お客様をお迎えしています!
またハワイへお越しの際はぜひご参加くださいませ。
スタッフ一同心よりお待ちしております。
MAHALO!
イルカオフィス
All the staff members were friendly, even though they didn't speak Japanese, and I was able to have a really enjoyable time.
スタッフの方々全て、
日本語が、
通じませんでしたが、
全員がフレンドリーに
接してくれて、
とにかく楽しい時間を
過ごす事が出来ました。
The lei bearer was a sweet, smiling, helpful and delightful greeter and the lei was absolutely gorgeous. My wife was very pleased. This was a fitting introduction to the warmth of the people we encountered and I cannot praise our receptionist and the lei enough. SO glad I chose to do this, and VERY pleased with the person sent to carry it out. She was right at the gate waiting, and accompanied us to baggage and to our limo. My wife and her had a lovely conversation from gate to limo. Bill and Betty Rooks 5th Nov 2019
Aloha Bill!
Thank you for your wonderful review! Your greeter, Sheila, was very ecstatic to have provided this lei greetging for Betty and to assist you with your luggage and transportation to the hotel. We hope you both had an exciting anniversary, and we hope to serve you again in the future~
Mahalo!
-- Jesse I.
The number of participants was too high compared to the size of the cruiser, making it difficult to find a place to sit during the cruise and at lunchtime, forcing us to stand the whole time. Additionally, the safety of snorkeling was entirely left to the individuals, with no supervision. Despite there being dangerous areas with depths over 10 meters, there were no staff monitoring the situation, nor were there any lifeguards available. It’s concerning that an accident could happen at any moment.
クルーザーの大きさに比べて参加人員が多く、クルージングの道中も昼食時も座るスペースが確保できず立ちっぱなし。またシュノーケルの安全面は全て本人任せで放置。水深が10メートル以上の危険箇所があるにもかかわらず、監視するスタッフもいなければ、ライフセーバーの用意もない。これではいつ事故が起きてもおかしくない。
Thank you very much for using our service.
However, I sincerely apologize for the concerns regarding safety that you experienced during your participation.
I confirmed the situation on the day of the event with the local operating company. On that day, there were 37 participants on a 49-passenger boat and 50 participants on a 65-passenger boat. Each boat had one captain, three crew members, and one interpreter on board. Since the number of participants was less than the capacity, there should have been enough seats for everyone, but due to inadequate space adjustments, participants had to stand while having lunch, for which I am truly sorry.
Regarding snorkeling, please understand that the captain monitored the safety of all participants from the boat, while the crew ensured safety in the water, following established safety protocols. Additionally, we offer the rental of life jackets and boogie boards according to your needs.
We conduct our activities with the safety of all participants in mind, but I take your feelings of unease seriously and will work with the local operating company to improve our services. Thank you for your valuable feedback.
VELTRA
この度はご利用くださり誠にありがとうございます。
しかしながら、安全面に不安を感じながら参加いただくことになりましたこと、お詫び申し上げます。
当日の状況を現地催行会社に確認させていただきました。
当日は、49名乗りのボートに37名、65名乗りのボートに50名のお客様が参加され、各ボートに、キャプテンが1名、クルー3名、通訳1名が乗船しておりました。
定員より少ない人数配分としていたため、椅子の数は参加人数分以上あったはずではございましたが、スペースの調整が至らず、立ちっぱなしで昼食をいただく結果となり申し訳ございません。
シュノーケリングにつきましては、安全面を考慮した既定のもと、キャプテンは船上から、クルーは海の中で参加者全員の安全を見守っておりますことご了承ください。
また、ご希望に合わせて、ライフジャケットやビート版の貸し出しも行っております。
このような形で参加者全員の安全面に配慮をしながら日々催行しておりますが、不安なお気持ちにさせてしまいましたことを真摯に受け止め、現地催行会社と共にサービスの向上に努めてまいります。
この度は貴重なご意見ありがとうございます。
VELTRA
They are very kind to respond in Japanese, and I think it's very convenient that they provide transportation to the hotel. I recommend the shuttle service when in Hawaii.
日本語で対応してくれ親切です、ホテルまで送迎してもらえるので大変便利だと思います。ハワイの時はシャトルをおすすめします。
It was a truly wonderful tour that created amazing memories. There was an American honeymoon couple, and we had a great time during meals. The setting sun was a memory I will cherish for a lifetime. However, I was a bit disappointed that the restaurant crew didn't engage with Japanese people as much compared to others. I wondered if they thought we didn't understand English or if they assumed we wouldn't tip. The tour was fantastic!
とても素晴らしい思い出になるツアーでした。
アメリカ人のハネムーンカップルもいて食事の時も盛り上がりました。
刻々と沈む太陽は一生の思い出になります。
ただ少し残念だったのは、レストランクルーが、他の国の人とくらべ日本人に対しあまりこえかけをしてくれませんでした。
英語がわからない人種と思われてるのか、はたまたチップを渡さない人種と思われたのか
少し気になりました。
ツアーは最高です!
Aloha. Thank you for sharing your review. I'm glad to hear you enjoyed the cruise at such a unique and beautiful location in Waikiki. However, I am very disappointed to hear that your experience with any of our servers was not exceptional. This does not reflect the warm Aloha spirit that we are dedicated to providing for our guests. We appreciate your valuable feedback and will definitely discuss this issue with management to ensure it does not happen again. We look forward to providing you with a more enjoyable experience in the future. Mahalo!
アロハ。レビューを共有してくれてありがとう。ワイキキの非常にユニークで美しい場所でクルーズを楽しんだことを嬉しく思います。ただし、当社のサーバーのいずれかを使用した経験が例外的ではなかったと聞いて非常に失望しています。これは、お客様をお迎えするために献身的に取り組んでいる温かいアロハ精神を反映したものではありません。お客様の貴重なご意見をお待ちしております。この問題が再び発生しないように、管理者とこの問題について必ず話し合うことになります。将来、より楽しい経験をお届けできることを嬉しく思います。マハロ!
It was absolutely amazing! I recommend taking photos and videos while you're riding. The breeze felt great, and there was no swaying at all. I want to ride again!
ちょー最高でした!
乗ってる時の写真や動画も撮ることをオススメします。
乗ってる間も風も気持ちよく揺れもなくもう一回乗りたいです
I went with the Royal experience with my husband and 2 year old son. It was the first time Luau as a family. We absolutely loved it!!! The chief was very funny, and the show had a lot of audience engagements when the chief and his crews welcome audience up on the stage for dance and couple anniversaries. Food was very good and of course, the Mai Tai was amazingly tasty! Also, the activities before the show were really fun!!! My 2 year old son loved watching dances especially the last fire dance! He did not blink at all! I would totally recommend to everyone who has not experienced Luau but also to who wants more family oriented Luau experience.
Thank you, Chief and the crews for amazing Luau experience!!!
The driver was kind, and I felt安心して (at ease) being taken to the airport. Since it was the first pickup, it took a little time as we went around to various hotels, but that's understandable! (laughs)
優しい運転手さんで安心して空港まで送って頂きました。最初のピックアップだったので、いろんなホテルを回り少し時間がかかりましたが、それは仕方ないですネ(笑)
I was thrilled by the colors of the sea that I've never seen before and the beautiful location. During snorkeling, I even got to see a sea turtle, and I had a blast paddleboarding.
What impressed me the most was how bright, fun, and friendly the staff were.
There are no changing rooms or showers, so it's best to go in clothes suitable for entering the water and just throw on something over your swimsuit for the return trip. I was a bit worried about that, but I didn't feel sticky or uncomfortable after getting out of the water.
It was a wonderful tour where I experienced the best of Hawaii's stunning location and the warmth of its people.
見たことない海の色と美しいロケーションにテンション上がり続けました。
シュノーケリングでは海ガメとも会え、サップでおおはしゃぎしました
何よりスタッフの方皆さんが明るく楽しく気さくに対応くださったのがとても印象的です。
更衣室やシャワーはないので、海に入れる服装で行き、帰りも水着の上に服を羽織る感じでした。
少し心配でしたが、海から上がったベタベタ感などはなかったので特に不快感なく過ごせました☺️
ハワイの最高のロケーションと人の温かさを感じる素敵なツアーでした
Aloha! This is Captain Bruce's Paradise of the Sea Tour. Thank you very much for participating. We are glad to hear that you enjoyed the tour. For some reason, the ocean in Hawaii doesn't feel sticky even after coming out of the water, does it? We all sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。ツアーを楽しんでいただけたようで、嬉しく思います。ハワイの海ってなぜか海上がりでもベタベタしないですよね。またのお越しをスタッフ一同心よりお待ち申し上げております。
Compared to the staff on the Big Island, they feel a bit cold, but it's affordable and safe, so I choose this company. The price between the airport and Honolulu is a great deal.
ハワイ島のスタッフに比べると冷たい感じがしますが、安いですし安全なのでここの会社にお願いしています。空港とホノルル間でこの価格はお得です。
The driver did not speak Japanese, but he was very pleasant. The staff who greeted us seemed to be used to Japanese tourists, although it felt a bit like an assembly line.
運転手の方は日本語が話せませんでしたが、とても愉快な方でした。
お迎えのスタッフは、流れ作業とゆう感じですが日本人の観光客に慣れている感じはします。
Seeing Waikiki and Diamond Head from the sky was amazing. Walking in the air with the wind was exhilarating, and I will definitely participate again next time.
空から見るワイキキ、ダイアモンドヘッド最高でした。
風をきっての空中の散歩、次回も絶対参加します。
The two staff members on the boat were kind. When I offered them some senbei, they returned the favor with snacks. They also kept pouring drinks for us one after another. The sunset was beautiful, and it was so much fun that I ended up drinking too much!
船のスタッフ二人も親切です。せんべいを差し上げたら、スナックをお返しにくれました。お酒も、次々とついでくれます。サンセットも、良く、楽しくて、飲み過ぎました笑。
My father really wanted to participate, so I was looking for an event that was accessible on foot from our accommodation, and I was able to find just the right one.
At first, I hesitated because the dinner package was a bit pricey, but I thought it would be a great memory for my father, so I booked a Golden Seat, even though I didn't go for the Diamond option.
Since seating is assigned on a first-come, first-served basis, I recommend lining up early. We were actually guided to the front row, where we could feel the heat of the flames and enjoy the show up close. It might have been a bit too close for taking commemorative photos, though...
I think my father was very satisfied and it became a wonderful memory for him.
父親が是非参加したいということで、宿泊地から徒歩でアクセス可能なイベントを探していたら、ちょうど見つけることが出来ました。
最初はディナー付きでもいい値段するなぁと躊躇してましたが、父親のいい思い出になるならということで、ダイヤモンドまではいきませんでしたがゴールデンシートで予約しました。
先着順で席に案内されるので、早めに並ぶ事をお勧めします。
実際は炎の熱さが伝わる最前列に案内され、迫力満点でかぶり付きでショーを見ることが出来ました。
記念の写真を撮るには少し近すぎたかもしれませんが…
父親も大満足でいい思い出になったと思います。
We participated with a total of 10 people at the end of October. The explanations were thorough, and we were able to enjoy ourselves with peace of mind. The staff also helped to create a lively atmosphere. The competitive course was a lot of fun. The zip line was my first experience, and it was amazing! Thank you very much.
10月終わりに総勢10名で参加させて頂きました。
説明も丁寧で、安心して遊ぶことができました。
スタッフの方も盛り上げてくれました。
競争コースも、とても楽しかったです。
ジップライン~初めてだったけどサイコーでした♪
ありがとうございました。
As soon as I arrived at the airport, they were waiting for me and quickly handled my bags. The driving was safe, and I had no unpleasant experiences at all. The car was clean and comfortable.
空港に着くやいなや、すぐに待っててくれてバッグもてきぱきと運んでくれた。安全運転で嫌な思いは全くなかったです。車もきれいにしてあり快適でした。
I was able to go to the Rock-A-Hula Luau green room package. I got to go explore backstage and get a tiny glimpse of how all the action happens. I also got to take a picture with Michael Jackson before the show. The staff and crew members were very kind and made sure that everything was to my liking. I described this show as a Luau like no other because it was a Luau with a twist. All the music were the classics from Elvis Presley and Michael Jackson with the local culture included into the dance routine and into the stage outfits. The show also featured a local girl with a beautiful voice. For those who would like to watch a Luau in cushioned chairs and indoors I would definitely recommend this Luau to you!
It was a best choice to select the above ticket. My hubby was called to come to the main stage during the program. Unforgettable memories !!!
First, the driver arrived about 30 minutes late, which was nerve-wracking. Moreover, I was asked for a tip that was supposed to be included in the fare. I was also criticized for the amount I paid. It was the worst experience.
まず、集合時間より30分ほど遅れてドライバーが来てハラハラ。
しかも料金に含まれているチップ代を要求されました。払った金額にもこれだけかとケチつけられました。
最悪でした。
The pickup was about 20 minutes late, which made me anxious, but they apologized properly for the delay, which I appreciated.
Although they didn't speak Japanese, there was a Japanese instruction manual, so it wasn't a problem.
The time spent was longer than I expected, and I was satisfied.
The weather was nice, and I could see Diamond Head beautifully.
ピックアップの時間が20分くらい遅れて、不安になりましたが、遅れたこともきちんと謝ってくれて、好感が持てました。
日本語は通じませんが、日本語の説明書があり問題ありませんでした。
上がってる時間は、思ったより長く感じられ、満足です。
お天気も良く、ダイヤモンドヘッドが綺麗に見えました。