Reviewed by: きよきよ
The weather on the day was great, and I had an amazing time in the best conditions. I was especially lucky to see manta rays. The staff were very friendly and kind, and I was extremely satisfied. I definitely want to participate again!
当日は天気にも恵まれ、最高のコンディションの中楽しんできました。特にマンタが見れて超ラッキーでした。スタッフの方々もとてもフレンドリー&親切で大変満足しました。是非また参加したいと思います!
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Families |
| Posted on: | 2014/07/28 |
| Activity Date: | 2014/07/25 |
Reviewed by: Lisa
We all loved our ride with Cammie. She was a great guide and we can't wait to go back for another ride.
| Rating: | |
|---|---|
| Packages: | Picnic Ride & Lunch [2 hours] |
| Attended as: | Families with Young Children |
| Posted on: | 2014/07/26 |
| Activity Date: | 2014/07/05 |
Reviewed by: Wyatt M
We had a GREAT time! Loved the volleyball on the sandbar, bbq on the boat and cruising across the bay watching the turtles. Snorkeling on the reef was awesome. The crew was awesome. Would do this again in a heartbeat!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2014/07/26 |
| Activity Date: | 2014/07/03 |
Reviewed by: Wendy
Made my telephone reservation directly with Veltra and the person I spoke to was very helpful and informative, so I was prepared for the day. I have river kayaked for many years, but this was my first experience with sea kayaking, so I wasn't sure how things would go when wind, current, waves and a different style of kayak were added to the mix. I had a great experience with this company! Toby was an excellent instructor and guide and we had a small group, so we received lots of individualized instruction. Beautiful scenery! And Toby shared a lot of Hawaiin history with us which was a nice bonus. My only regret is not taking the 5 hour trip so I could have more paddling time!! Pizza Lunch was good. After lunch, rode a bike 10 minutes to Lanikai beach and enjoyed some great snorkeling! Wonderful day in Oahu!
| Rating: | |
|---|---|
| Packages: | Guided Kayak Tour + Beach Time: Flat Island & Tide Pools |
| Attended as: | Solo Travelers |
| Posted on: | 2014/07/21 |
| Activity Date: | 2014/07/18 |
Reviewed by: きよこ
The sea was beautiful, anyway!
I saw a sea turtle from a distance.
It was my first time snorkeling, and I enjoyed seeing the coral too!
It was great that I could first challenge myself in the shallow waters!
The staff were so cheerful! It was reassuring that the Japanese staff provided clear explanations.
The handmade hamburger we had on the boat was delicious!
The freshly grilled patty was juicy!
とにかく海が綺麗でした!
遠目でしたが、海ガメも見れました。
初めてのシュノーケルでしたが、珊瑚も見れて楽しめました(*^^*)
浅瀬でまずチャレンジできたのがよかった!
スタッフの方がとにかく陽気!日本人のスタッフがきちんと説明してくれて安心でした。
船で食べた手作りハンバーガーが美味しかったです!
焼きたてのパテがジューシーでした!
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Families |
| Posted on: | 2014/07/19 |
| Activity Date: | 2014/06/25 |
Reviewed by: Angel [reno,nv]
My boyfriend and i really had fun snorkeling thou it's our first time doing it don't even know how to swim still we loved it..Staffs did a well done execellent job..We got to see lovely sea turtles & snorkel in d' ocean by d' reef (seen a lot of fishes) & a panoramic amazingly beautiful view of d' island..will definitely recommend this activities for everyone whose visiting Oahu..Enjoy!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/07/15 |
| Activity Date: | 2014/07/12 |
Reviewed by: Tsuki
It was unfortunately rainy from the morning, but the sun came out just during the sandbar and snorkeling time. We checked the tides and were able to see the best views. The round trip from the port was cold due to the rain, and some people were standing in covered areas. There's nothing we can do about the weather, but it would have been even better if it had been sunny.
朝からあいにくの雨でしたが、サンドバーとシュノーケルの時だけ太陽が現れてくれました(^^)v
海の満ち引きを調べて行き、最高の景色を見ることができました。
港からの往復は、雨で寒く屋根のあるところで立っている方もいました。
天気ばかりはどうしようもないですが、晴れていたらもっと良かったでしょう(^-^)
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2014/07/15 |
| Activity Date: | 2014/06/27 |
Reviewed by: 1sthawaiivacation
We had a great tour guide. We selected the beginners package. We had been kayaking before so in retrospect it was not the best option. The kayaking portion lasted about 30 minutes. We spent most of the time exploring the small island we landed on...not what I was expecting.
| Rating: | |
|---|---|
| Packages: | Guided Kayak Tour + Beach Time: Flat Island & Tide Pools |
| Attended as: | Couples |
| Posted on: | 2014/07/14 |
| Activity Date: | 2014/06/19 |
Reviewed by: まりこ
The sandbar feels like an ordinary beach in the ocean, so I wasn't as impressed as I thought I would be, haha. However, I think it's nice to spend the day relaxing, eating burgers grilled on the boat, watching sea turtles from the boat, and snorkeling.
サンドバーは海の中にある普通の砂浜という感じなので思ったほど感動でもなかったです笑でも、船で焼いてくれたハンバーガーを食べたり、船上からウミガメを見たり、シュノーケリングをしたりと1日のんびり過ごせてよいかと思います。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2014/07/13 |
| Activity Date: | 2014/07/12 |
Reviewed by: Bruce Diekow
We had a very good time. The weather was beautiful, the water and snorkeling was great. Captain Bob and his crew did an excellent job. Everything was great. Will recommend to any one going to Honolulu.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2014/07/13 |
| Activity Date: | 2014/06/19 |
Reviewed by: Marisa
Get ready for a fun time on this catamaran! The dolphins are a plenty and are in their hibernating season so they stay close to the coast. While you don't get in the water surrounded by dolphins, it keeps them safe, so it's good for everyone. There were so many kinds of fish and it was fun to swim through them. It was a nice cool day, and the dolphins were definitely out there. They got nice and close to the boat! The snorkel was amazing. By lunchtime, I was looking forward to food. The Captain is a fine cook and knows his way around a boat so it's double bonus for us. We had the tasty teriyaki chicken sandwich, which I can proudly give 5 stars! Try the Naked Pirate drink. It's awesome! The crew on the boat was friendly and managed to keep it fun for everyone even with a bunch of little kids running around. It's family-friendly and they made sure those kids stayed safe. This catamaran sail is worth every penny and then some. I highly recommend!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2014/07/11 |
Reviewed by: 匿名さん
I was waiting at the changed meeting place the day before the tour, but no shuttle came, and I didn't receive any calls on my registered mobile. I tried calling the tour company several times, but couldn't get through. After 40 minutes, I finally got a call through, and when I explained the situation, they asked if I had been at the meeting place.
They said they would contact me again after confirming, so I waited in my room, but after 30 minutes, I still hadn't heard anything. When I called again, they said the Japanese office opens at 8 AM, which is why they couldn't contact me. At that point, it was already past 8:15 AM.
They mentioned rescheduling for another day or in the afternoon, but due to my travel schedule, I could only reschedule for that afternoon, which meant I would have to switch to a lunch plan that was different from the morning one I had originally chosen. Since I was traveling with an 8-month-old baby, snorkeling wasn't an option, and long hours would be a burden, which is why I had specifically chosen the morning plan.
It was a main option for me, so I decided to switch to the afternoon one, but they said it would just be a direct rescheduling, which frustrated me. When I complained, they said they would cover the costs.
The option I participated in was wonderful, but I felt that my limited time on this expensive trip was wasted on phone calls, I couldn't even have breakfast, and my original afternoon plans were ruined. Moreover, there was no response unless I took action myself. It’s truly sad and frustrating that such memories were left from this trip. I don't think I will use this company again.
I’m sharing this for reference, hoping no one else has to go through a similar experience.
参加前日集合場所の変更があったためそちらで待機していましたが送迎が来ず、登録した携帯に連絡が来ず、ツアー会社の電話にも数回したが繋がらず。40分後にようやく電話が通じ、事情を話すと
もう出てしまった、集合場所にいたのか? との対応。
確認後再度連絡すると言われたため部屋で待ったが30分経っても連絡なし。再度こちらから電話したら日本語のオフィスが8時から開くため連絡できなかったと。その時点で8時15分過ぎでしたが。
他の日、もしくは午後に振り返ると言われたが滞在日程ではその日の午後にしか振替できず朝とは違った昼食付きのプランになってしまった。
生後8ヶ月の赤ちゃん連れだったためシュノーケリングが出来ないし長時間は負担になってしまうからわざわざ朝のプランにしていたのに。
メインにしていたオプションだったので午後のに振り返ることにしたが、そのまま振替にするという対応だったので頭に来て文句を言ったら料金はこちらで負担しますと。
参加したオプションは素晴らしかったのだが、お金をかけて行った旅行の限られた時間を電話のやりとりで無駄にされ、朝食も食べれず、もともとの午後の予定もダメになった。そしてこちらからアクションをかけないと対応もなし。せっかくの旅行にこんな形で思い出が残ってしまったことが本当に悲しく腹立たしい。
もう二度とこの会社は使わないと思う。
こんな目にあった人もいるということで参考までに載せておきます。二度と同じような経験をする人が出ませんように。
We sincerely apologize for the anxiety caused despite your having a small child with you, and for the impact it had on your valuable time and subsequent plans. We also deeply regret that we were unable to provide the plan you originally wished to participate in. Moving forward, we will strengthen communication among our staff to prevent a recurrence. We will fully refund the tour fee, so please check the details in the separate email we sent.
VELTRA Customer Support Team
この度は、小さなお子様をお連れだったにも関わらず不安な思いをさせてしまったこと、お客様の貴重なお時間を裂く結果となりその後のご予定にも影響を与えてしまったこと、大変申し訳ございませんでした。
本来ご参加を希望されていたプランも提供する事ができなかった点についても重ねてお詫び申し上げます。
今後はスタッフ間の連携を強化し、再発防止に努めさせていただきます。
ツアー料金は全額返金させていただきますので、別途お送りしたメールにて詳細をご確認いただきますようお願い申し上げます。
VELTRA カスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/07/10 |
| Activity Date: | 2014/07/03 |
Reviewed by: ひろやす
I participated in a tour in July during the day. The weather was a bit rainy and somewhat cold, but we had fun playing underwater beach volleyball at the sandbar. After that, we moved to a point where we could see turtles and had hamburgers. We saw about ten turtles from the boat. They come up to the surface for a moment to breathe, so we only saw them briefly. After that, we went snorkeling. There were life jackets available, and there were also things like boogie board poles, so I felt safe doing it. There were a lot more fish underwater than I expected. We were even able to feed them bread, which was very satisfying. Finally, it cleared up, and we were able to see the beautiful sandbar!
7月の昼のツアーに参加しました。天気は雨も少し降っていて若干寒かったのですがサンドバーでは水中のビーチバレーをやって楽しめました。その後はハンバーガーを食べて亀が見えるポイントに移動。10匹ぐらいの亀を船の上から見ました。呼吸をするのに一瞬海面に上がってくるとのこと。なので見えたのも一瞬でした。その後はシュノーケリング。これはライフジャケットもあるしビート板のポールのようなものもあるので安心して出来ました。海中には予想してたよりも色々な魚が大量にいました。パンをあげることも出来て大満足。最後は晴れて綺麗なサンドバーも見ることが出来ました♪
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2014/07/10 |
| Activity Date: | 2014/07/07 |
Reviewed by: あんな
As the title suggests, the staff was very cheerful and helped create a lively atmosphere, making for a very enjoyable tour. It was initially rainy and cold, but the weather finally cleared up by the time we arrived at the sandbar. It was our honeymoon, and the staff suggested various poses while taking some wonderful photos for us. The hamburgers were delicious as well. The snorkeling was a bit murkier than I expected, possibly because it had been raining.
タイトル通りです、スタッフがとても明るく、雰囲気を盛り上げてくれたおかげで、とても楽しいツアーになりました。
当初雨が降って寒かったのですが、サンドバーに着く頃にようやく天気が回復。
新婚旅行だったのですが、スタッフの方が色々ポーズを言ってくれながら、とても素敵な写真を撮ってくれました。
ハンバーガーも美味しかったです。
シュノーケルは思ったよりは水が濁っていました。雨が降っていたからかも。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2014/07/08 |
| Activity Date: | 2013/09/13 |
Reviewed by: UAUA
This was my second time participating, so I boarded the ship feeling reassured that it would be fun. However, the crew's energy and the differences in the ship I boarded meant it wasn't as exciting as I had expected. If I hadn't had the first experience, I would have rated it as enjoyable.
However, if this had been my first time, I might not consider repeating it.
今回は2度目の参加のため、きっと楽しいと安心しながら乗船しました。
ただ、なんというかクルーの方々のテンションや乗り込んだ船の違いもあって思っていたほど盛り上がりませんでしたが、一度目の経験がなければ楽しいという評価になったはずです。
ただ、今回が初めてであればリピートはしないかもしれないです。
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Couples |
| Posted on: | 2014/07/07 |
| Activity Date: | 2014/06/14 |
Reviewed by: あずり
We participated as a family in a wedding ceremony in Hawaii. It was a tour of the sandbar that I had always dreamed of, but unfortunately, due to high tide, the water was up to my chest. Additionally, it rained on the way there, and it was cloudy at the sandbar, so we couldn't see the beautiful scenery like in the pictures, which was disappointing. I would love to participate again.
The staff were very friendly, and the hamburgers we ate on the boat were delicious. At the sandbar, there were small, beautiful jellyfish, and I was really worried because I heard that getting stung can cause excruciating pain, even for adults. My brother, who is quite tough with pain, got stung, and he said it hurt a lot, so I was glad it wasn't my grandmother or sister (laughs).
While getting stung was unavoidable, the staff's quick response after finding the jellyfish was good. It was disappointing that we didn't see any sea turtles while snorkeling. Also, the air conditioning on the bus ride back was extremely cold, and with wet clothes, I felt like I was really freezing. It was so cold that I thought we didn't need air conditioning since we were already wet, but it was still very cold, which was the most disappointing part.
海外挙式でのハワイで、家族で参加しました。
憧れだったサンドバーのツアーでしたが、残念なことに満潮で胸下まで水がありました。また行きのバスの途中で雨が降っており、サンドバーでも曇りで写真で見るような景色は見れず残念でした。もう一度参加したいです。
スタッフさんはとても親戚で、船の上で食べるハンバーガーも美味しかったです。
サンドバーでは小さい綺麗なくらげがいて、刺されたら大人でも泣くこともある激痛と聞いてとても心配していました。刺されてしまったのが痛みに強い弟でしたが、かなり痛いようで祖母や妹でなくて良かった(笑)と言っておりました。
刺されたのは仕方ないですが、くらげを見つけた後のスタッフさんの対応も早くて良かったです。
シュノーケリング中にウミガメに会えなかったので残念です。
また、帰りのバスがすごーく冷房が効いており、濡れた服では寒くて本当に凍えそうでした。服が濡れているので冷房要らないんじゃ?というくらいなのに普通にしてても寒いくらい冷房が効いていたのが1番残念です。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Families |
| Posted on: | 2014/07/05 |
| Activity Date: | 2014/06/10 |
Reviewed by: ケロリン
Although the weather was unfortunate, both the guide and the staff were a fun group, and we had a great time on the boat. We enjoyed taking photos and snorkeling, and above all, the sandbar itself was amazing. I think it’s definitely worth a visit!
あいにくのお天気でしたが、ガイドもスタッフも楽しいメンバーばかりで、ボートの上から盛り上がりました。写真撮影もシュノーケリングも楽しめて、何よりサンドバー自体が最高でした。一度は行かれてみるとよいと思います!
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2014/07/04 |
| Activity Date: | 2014/03/07 |
Reviewed by: くにお
I requested a guided tour, but it felt like they just wanted us to follow along on our own. They were supposed to send the photos they took later, but I haven't heard anything. It probably depends on the guide, but I was disappointed with Mark.
ガイド付きツアーを頼みましたが、勝手について来いみたいな感じでした。撮ってくれ写真も後から送ってくれるはずだったのに連絡なし。ガイドによると思いますがマークにはガッカリしました。
We sincerely apologize for not being able to provide a service that meets your satisfaction. We deeply regret that the photos taken by our guide, as a courtesy, did not reach you. We have confirmed with the local operating company, but it appears that the photo data has not been saved. We have translated your feedback into English and contacted the operating company. We have also communicated to instruct the guide in question. Thank you very much for your valuable feedback.
VELTRA Customer Support Team
この度は、お客様にご満足いただけるサービスのご提供ができず申し訳ございませんでした。ガイドの好意で撮影させていただいた写真についても、お客様のお手元に届かなかったとのこと深くお詫び申し上げます。現地催行会社へ確認いたしましたが、撮影データは保存されていないようでございます。お客様からの体験談は英訳し、催行会社へ連絡させていただきました。担当ガイドへも指導するよう申し伝えております。貴重なご意見をお送りいただき誠にありがとうございました。
VELTRA カスタマーサポートチーム
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/07/01 |
Reviewed by: Robin
Snorkeling on the reef was impressive saw turtles and an eel people were nice
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/06/28 |
| Activity Date: | 2014/06/26 |
Reviewed by: an・an★
It was my first trip to Hawaii for our honeymoon! I really wanted to see a sandbar like in the pictures, so I checked the tide schedule on the website before going! As a result, it was a great decision! (*^^*) The white sandy beach and blue ocean were beautiful, creating a lifelong memory! I was able to see sea turtles and manta rays as well. I wished I could have snorkeled a bit longer, but since it was a morning-only tour, it couldn't be helped! The staff, including Yukiko, were all very kind! Overall, I would give it a perfect score of 100 points, but I think the satisfaction level can vary greatly depending on the tides and weather!
新婚旅行で初ハワイでした!どうしても写真のようなサンドバーが見たかったのでWebサイトで潮の満ち引きを確認してから行きました!結果、大正解!(*^^*)白い砂浜と青い海がキレイで一生の思い出になりました!海ガメも見れたしマンタも見ることが出来ました。シュノーケルはもう少し長くしたかったけど、午前中だけのツアーだったので仕方ありません!スタッフのyukikoさんはじめ皆さんとても親切でした!私は結果、100点満点ですが潮の満ち引きや天気によって満足度が大きく違ってくるツアーかなと思いました!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/06/26 |
Reviewed by: てつや
It's very beautiful. The water level changes depending on the time of day, so it might be a good idea to check in advance. When I went, the water was about knee-deep, but it was still enjoyable. The hamburger for lunch was also delicious. You can snorkel and swim over the coral. However, the visibility wasn't as good as I expected. You can see sea turtles from the boat.
とても綺麗です。時間帯により水位が変わるので、事前に調べて行った方が良いかも。
私の時は膝上くらいありましたが、それでも楽しめます。昼食のハンバーガーも美味しいです。シュノーケリングも珊瑚の上を泳げます。ただおもったより透明度はありませんでした。ウミガメは船の上から見えます。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2014/06/25 |
| Activity Date: | 2014/06/20 |
Reviewed by: Spudley
We really enjoyed visiting the sandbar and the coral reef--the coral was amazing and there were many tropical fish around, as well as several green turtles for those who got off the boat before everyone else. Turtle sightings around the area where they were supposed to be were somewhat disappointing. We were pleasantly surprised by the grilled cheeseburgers for lunch and unpleasantly surprised by having to pay for beers--for what we paid for the trip, a beer or two for free should have been provided
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2014/06/22 |
| Activity Date: | 2014/06/19 |
Reviewed by: ゆっこぶた
I checked the low tide in Hawaii before joining this tour. When the sun shines, the white sandbar floats up in the blue sea, and the contrast of blue and white is very beautiful. I saw many honu (sea turtles) and encountered beautiful fish while snorkeling. An extraordinary world unfolded before my eyes, and it was very healing. Joining this tour was definitely the right choice! Even now, I feel healed when I look at the photos of the sandbar.
ハワイの干潮を調べてから、このツアーに参加しました。
陽が差すと青い海に白いサンドバーが浮かび上がり、青と白のコントラストがとても綺麗。
ホヌもたくさん見たし、シュノーケリングでは綺麗な魚にも会えました。
非日常的な世界が私の目の前に広がり、とても癒されましたっ。
参加して大正解!!
今でも、サンドバーの写真をみて癒されてます。
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2014/06/22 |
| Activity Date: | 2014/05/30 |
Reviewed by: ひろえ
I participated in the morning tour (*^^*) and saw plenty of sea turtles, plus the view of the sandbar was truly beautiful. However, it was quite cold because it was the rainy season and it rained a lot. But after we arrived at the sandbar, it cleared up.
We also had the opportunity to experience snorkeling. The underwater scenery was really beautiful, but it was a bit disappointing that there were not many fish and they were in deeper areas, making it hard to see them well ( ´△`). I also felt that the time was a bit short. I wish the snorkeling time had been a little longer and that we could have seen more fish.
However, the scenery is very beautiful and the ocean is lovely, so I think it's worth going to the sandbar.
午前中のツアーに参加しました(*^^*)ウミガメはいっぱい見れるし、サンドバーの景色は本当にキレイでしたが、雨季のため雨降ってたのでかなり寒かったです。
でもサンドバーに着いてからは晴れてました。
そしてシュノーケリングを体験させて頂きました海の中は本当にキレイでしたが、魚が少し少なかったのと深いところにいてあまりよく見えなかったのが少し残念でした( ´△`)またちょっと時間が短かったなぁと思いました。シュノーケリングの時間がもう少し長くて魚が見れたら良かったなぁと思いました。
ただ景色はとてもキレイだし海もキレイなのでサンドバーに行く価値はあると思います。
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| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2014/06/21 |
| Activity Date: | 2014/06/17 |
Reviewed by: mika
There were two boats, and the Japanese people gathered on one and boarded it. This made me feel quite secure participating in the tour. It was raining and the weather was bad, so the inside of the boat got a bit wet from the sideways rain and strong winds, making it very cold. It's better to bring an extra jacket or towel! There are no changing rooms, so you'll need to change in the restroom, so it's best to wear just your swimsuit that you can easily take off on the way there. ★ Even though the weather was bad, the sandbar looked beautiful. We were able to see several sea turtles! For lunch, the female captain cheerfully grilled hamburgers and served them fresh in sandwiches. ★ They were very delicious. The snorkeling was also a lot of fun with plenty of fish!
On the way back, we couldn't all fit on one bus and had to wait quite a while for the next one, which made me worry about being late for the next tour I had booked. I wish they had better arrangements for the return transportation. By the way, you ride the bus back in your swimsuit, so the air conditioning makes it cold. Let's bring an extra towel!
船が2隻あり、日本人は1隻に集められ乗りました。なので、結構安心してツアーに参加することができました。雨が降っていて天気が悪かったので船の中は横雨と強風で多少濡れてとても寒かったです。羽織やタオルを余計に持って行ったほうがいいですよ!!更衣室がないので、トイレで着替える感じなので、行きは直ぐ脱ぐだけの水着着用で行ったほうがベストです★天気は悪いでしたが、サンドバーも綺麗にみえました。ウミガメも何匹も見ることができました!お昼のランチのハンバーガーも女性のキャプテン(船長さん)が陽気に楽しそうにハンバーグを焼いていて、焼きたてをサンドしてくれます★とてもおいしかったです。シュノーケルも魚が沢山いてとても楽しかったです!!
帰りのバス1台に乗りきれず、次が来る迄、結構待たされ次の予約していたツアーに間に合わないかもということがあったので、帰りの送迎までしっかりしてほしかったです。ちなみに帰りのバスは水着のまま乗るので、クーラーがきいてて寒いです。タオルを余計に持って行きましょう!!
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| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2014/06/18 |
| Activity Date: | 2014/04/21 |
Reviewed by: Stevo from Tewantin
Tour operator was of a high standard and very professional.The various areas of the Pearl Harbour area were well organised. Especially the USS Missouri tour and artifacts. The Pearl Harbour audio self tour was well organised too, however insufficient time was allowed to seriously view all stations of the tour. The Arizona Memorial pre film of the events was very real and looked at from all sides. The actual memorial was moving and somber. again a little more time would have been benifical. The tour concluded with a drive through the Punchbowl Cemetry. The only disappointing part of the day was the poor and very limited options for food and drinks. As the tour was a full day it would have been more enjoyable if a larger range of foodstuff was available. Finally the tour could have been more enjoyable with an extra hour at the Pearl Harbour and Aviation Muesum. Well done to our tour operators driver. A memorable day.
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| Packages: | Standard Tour [No Lunch] |
| Attended as: | Couples |
| Posted on: | 2014/06/16 |
| Activity Date: | 2014/05/20 |
Reviewed by: ろっくん
The day we participated was very windy, and as complete beginners, we were anxious, but we had a lot of fun and managed to complete the tour safely. At first, we learned how to hold the paddle and how to change direction on land. Perhaps because the start of the tour was delayed, we didn't practice in the canal as mentioned in the reviews and went straight to the sea! Since it was guided, the staff supported us, and we were able to get out to sea without any issues. However, participants without a guide struggled and kept capsizing at the shoreline, having a hard time getting out to sea. Once we were in the ocean, we just kept paddling... It felt like it took about 30 minutes to reach the island due to the strong wind. By the time we arrived at the island, we were exhausted. There were two guides for four groups of participants, including us. Along the way to the island, we gathered at intervals to ensure we didn’t get too spread out, all aiming for the island together. A pair of girls initially lagged behind, but the guides temporarily towed them with a rope attached to their kayak, so they seemed to enjoy themselves without falling too far behind. The guides took photos while we were kayaking. I was hoping to get some pictures during the kayak trip, so I thought it was a nice service... but although they said they would send them via email, it has been about two months, and I haven't received anything. I feel like I won't be getting them at this point. The way there was tough due to the headwind, but on the way back, it was challenging to avoid drifting into the swimming area without paddling.
If I may say one thing, as someone who has worked in the travel industry, it was a bit problematic that the schedule differed from what was stated here... I think some customers might come based on the itinerary. On the day, the hotel pickup was at 8:30, but when we arrived, we were told, "The kayak tour starts after 11:30," which meant we ended up waiting for nearly two and a half hours. I thought there would be free time after kayaking, so my plans got thrown off. I was advised to eat lunch beforehand, but I was worried about getting seasick, so I couldn't eat much. The return bus was at 2:30, and kayaking ended around 2:00. From there, we walked back to the shop, changed clothes, and answered a survey... We could have changed to a later bus, but everyone seemed to have other plans and wanted to make the most of their time, so we ended up hurrying.
Despite everything, I would definitely like to do it again. The beauty of nature and the fun of kayaking were, of course, wonderful, but all the staff here were friendly and great people. The foreign staff spoke fluent Japanese, and we had a great time.
参加した日が、風がとても強い日で超初心者の私たちは不安でしたが、とても楽しく無事にできました。最初は地上でパドルの持ち方や、方向転換の仕方などを教わりました。ツアー自体の開始が遅かったせいか、ここの口コミで見た運河での練習はなく、いきなり海へ! ガイド付きだったので、スタッフの方がサポートしてくれて、問題なく海へ出れましたが、横でガイドなしの参加者の方は、波打ち際で何度も何度もひっくり返ったりでなかなか海へ出れずにいました。海に出たらひたすら漕ぐ・・・風が強くて島に着くまで30分くらいかかった気がします。島に着いたらグッタリでした。私たちを含めて4組の参加者に対して2人のガイドさんがついてくれてました。島への道のりの途中途中で間隔が空き過ぎないように集まったりして、皆で島を目指す感じです。女の子2人組も最初遅れがちでしたが、ガイドさんのカヤックと紐で結び一時的に牽引してくれたりしていたので、女の子2人でも遅れることなく楽しそうでした。 ガイドさんがカヤック中に写真を撮ってくれていました。カヤック中の写真を撮りたいなぁと思っていたので、嬉しいサービス・・・だと思ったけど、メールで送ると言われていましたが2か月ほど経っても送られて来ず。もう送られて来ない気がします:( 行きは風が向かい風で大変でしたが、帰りは漕がなくても進んでしまい遊泳区域に入らないようにするのが大変でした。
一つ言わせてもらえれば、旅行業に携わっていた者としては、ここに記載の日程と違ったのは困りものですかね 。。。日程を見て来るお客さんもいると思うのに。 当日はホテルに8時半ピックアップでしたが、着いたら「カヤックツアーは11時半過ぎからね~」と結局2時間半近く待つハメに。カヤック後に自由時間があると思っていたので、予定が狂いました。お昼を先に食べておいた方が良いと言われたので食べましたが、酔ったら嫌だなぁと思うとあまり喉に通らず。帰りのバスは2時半で、カヤックが終了したのは2時ごろ。そこから歩いてお店に戻り着替えてアンケートに答えて・・・遅いバスに変更も出来ましたが、やはり皆、他にも予定があったり時間を有効に使いたかったのでしょう、急ぐハメになりました。
なんだかんだ言っても、また是非やりたいです。自然の美しさやカヤック自体の楽しさはもちろ んですが、ここのスタッフが皆フレンドリーで良い人ばかり。外国人スタッフも日本語ペラペラで楽しい時間が過ごせました。
Thank you for your patronage.
We usually provide guidance according to the schedule listed on the activity page, and we have confirmed this through the operating company. However, it seems that on the day of your experience, there was an irregular schedule for some reason. We sincerely apologize for any inconvenience this may have caused you.
Additionally, it appears that the photo service was provided as a courtesy by the guide, but we regret to hear that it did not reach you.
We appreciate your valuable feedback and will strive to improve our services in the future. Thank you for sharing your experience.
VELTRA Customer Support Team
この度はご利用ありがとうございます。
通常はアクティビティページに記載のスケジュールでご案内しているとのこと催行会社を通じて確認しておりますが、当日は何らかの理由によりイレギュラーなスケジュールでのご案内となったようでございます。お客様にはご不便をおかけし誠に申し訳ございませんでした。
また、写真のサービスもガイドの好意で行わせていただいたようでございますが、お客様のお手元に届かなかったとのこと重ねてお詫び申し上げます。
お客様からの貴重な意見を元に、今後のサービスの改善に努めさせていただきます。体験談のご投稿ありがとうございました。
VELTRA カスタマーサポートチーム
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| Attended as: | Couples |
| Posted on: | 2014/06/13 |
Reviewed by: ともえ
The sandy beach was very beautiful.
The content was, well, I guess it was like this?
The staff were all nice people. 😊
サンドビーチはとってもきれいでした。
内容も、まあこんな感じなのかな?という感じです。
スタッフはみんな良い人たちでした^^
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| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Families |
| Posted on: | 2014/06/13 |
| Activity Date: | 2014/04/12 |
Reviewed by: Edward
Staff was very courteous and helpful. Price was reasonable. Had a great first time kayaking.
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| Packages: | Double Kayak Rental |
| Attended as: | Friends |
| Posted on: | 2014/06/13 |
| Activity Date: | 2014/06/09 |
Reviewed by: せんたい
I was very satisfied.
The sandbar was disappointing as it was only knee-deep and didn't reach the land.
I was able to see many sea turtles and forgot to make a wish while watching them.
The snorkeling was beautiful with tropical fish gathering around.
I also enjoyed a delicious hamburger for lunch.
However, the sunburn afterward was quite severe...
For those who are going, make sure to take thorough sun protection measures.
I would definitely like to participate again if I have the opportunity next time.
大満足です。
サンドバーは、膝下ぐらいで陸にはなっておらず残念でした。
海亀はたくさん見ることができました、願い事を忘れてみていました。
シュノーケリングは、熱帯魚等が集まって綺麗でした。
お昼のハンバーガーもおいしくいただきました。
ただ、その後の日焼けが凄く大変でしたが・・・
これから行かれる方は、日焼け止め対策は万全にしましょう。
次回も機会があればぜひ参加したいと思います。
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| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2014/06/11 |
| Activity Date: | 2014/06/06 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha and thanks for your great feedback! You bring up a great point. For anyone with experience kayaking or that feels they are physically fit and adventurous, we highly recommend our Twin Islands Guided Kayak Tour (5-Hours). The 2-Hour Guided Kayaking Excursion is designed specifically for beginners and those who are unsure of their kayaking and ocean ability. Its a perfect introduction to sea kayaking for most beginners. Thanks again for the feedback and we hope you'll be able to join our Twin Island Tour some day. Thanks,