Oahu
Trinity was an awesome tour guide.
She made us feel welcomed and set up the entire tour with sincere level of comfort.
The Gunstock Ranch was fun and we had a great time : )
It started out with the driver arriving more than an hour late. He had to use the bathroom upon arrival which delayed us by another 15 mins. We had to rush through everything g. There was no swimming at the waterfall. We walked up to it turned around and walked back. Got to Dole in time for whip to jump back in the van to air in traffic for 1.5+ hours. There was no air conditioning and the speakers didn’t work. We were HOT with no tour/history lesson. HORRIBLE!!
Dear Holly,
Your complaint is very concerning to us. We understand your disappointment and hope you will accept our sincerest apologies. It’s important to us that our guests are more than satisfied and we wanted to let you know that although this reply is late, we did go ahead and resolve the air conditioning and speaker issue immediately.
We spoke to the driver and he was provided with the necessary corrective steps to ensure this will not happen again.
Thank you for your honest feedback as we were very grateful that you joined us. We hope we have a future opportunity to show you our improvements. Until then, please stay well.
Mahalo!
Glad that we chose this tour. Captain and the crew were super helpful throughout the trip. They know the best spots for snorkeling and of sandbar. They went beyond and helped me learn snorkeling. Would definitely book this tour again whenever we want to go to sandbar.
The entire experience was wonderful but the crew really added to the fun. If you get a chance do this activity. I apologize that I cannot remember the names of the crew.
we loved every second of the ride and didn’t want it to end! staff was amazing, drinks were good, and the views were perfect. would definitely book again and highly recommend!
Such a beautiful way to see the sunset in Oahu. Great crew!!
My husband and my kids ages 9 and 14 enjoyed this excursion. It wasn’t too short or too long, just perfect 90 minutes. I was amazed by the professionalism, fun and accommodation by the crew: Alec, Dave and Mina. I had severe motion sickness which was my fault for not taking Dramamine ahead of time. Good thing was the crew was quick and provided me unlimited ice chips and water. I left 2 pairs of our water shoes and wasn’t sure if I can still retrieve it. Happily they kept it until I picked it up today. The whole team and this activity is full of awesomeness. Next time I visit here from the Bay Area, I’ll make sure to do this activity again with this crew.
We had a great time on the sunset cruise. The crew was awesome, and made our kids feel special!
Had a great time on the sand bar and snorkeling! The staff was extremely kind and entertaining. Would (and already have) highly recommend this to friends! Will definitely be on our list of must dos next time we are there.
Great crew, beautiful sail and fun new friends made - all added up to a great end to our Hawaiian vacay.
Don't miss this one!
My siblings and I had a wonderful time! Awesome pictures of the sunset and even saw a whale! The music was great and staff was fun! I could have stayed on that boat forever.
My partner and I had a blast on this sunset cruise. You get the laid-back local vibe from the staff and they play great music. We brought a couple of White Claws for ourselves to enjoy. The boat goes pretty far out and sometimes the waves get rough on the way out so if you get motion sickness easily may need to take something before. I suggest getting on the boat first if you want the best seat options to avoid being soaked! Such an amazing price for the experience, I wanted to do it a couple more times while on Oahu, Next time I am back I will be doing this again for sure! Don't forget to bring cash to tip these awesome guys!
Bottom line: This experience was the highlight of our time on Oahu and both of my children (11 and 14) rank it as the most incredible experience of their lives. It really is remarkable.
My 11 year-old was nervous prior to the dive, but her fears were addressed before we even left the harbor. The staff was informative and reassuring. Sam in particular told us exactly what to expect and answered all of our questions. The staff of three on the boat was very respectful toward the ocean and the sharks.
No one tried to up-sell us on products or services during the experience, which was refreshing. The staff took photos of us underwater with sharks and shared them with us at no charge as we returned to the harbor.
You don’t have to be an experienced snorkeler for this... most of our group pretty much floated on the surface the whole time.
Highly, highly recommend. The small group size, informative staff and thrilling experience of freely swimming with sharks was just unbeatable.
Aloha Peter,
We appreciate your wonderful review! We're so happy to hear everyone in your party enjoyed themselves.
Until next time!
Mahalo
The staff was extremely friendly and helpful. The area is beautiful with lots to do and see on the ranch. I only did the ATV excursion, but all activities seemed to be staffed well with plenty of helpful team members there to direct and inform their guests.
Great time! fun and friendly! Beautiful view or the sunset and island. would go again!!
This Sunset Cruise was the best. We were a group of 5 females celebrating a birthday. We definitely did just that. This was the perfect way to get the celebrations started. Sunset was beautiful. We made new friends, staff was great and engaged with everyone on the catamaran. Def one of the best days of our trip.
Thank you!!!
It was our first time in Oahu and the tour was really worth it. Seemed the island was packed of tourist the time of visit so the tour was a way to go see some attractions. Lola the best tour guide, made our tour fun and exciting. She was knowledgeable. Thanks Lola for the breakfast and water!!!
We had a patient driver. He was very nice. The ride was smooth too!
Worth every penny. Marshal was great! very pleasant and enjoyed the experience.
This was the best excursion ever. Staff was amazing
I was able to book a couple days in advance. It turned out tobe one of the most enjoyable days in oahu!! The staff made sure both my mom and I were comfortable the entire time. Mike checked in with us throughout the day and spent extra time showing my mom the basics of snorkeling. The lunch was fantastic too! I recommend this as a must do. If you want to see sea turtles and experience a beautiful sandbar with amazing views do this excursion. You won't be disappointed!!!
Everything was just amazing. Worth every single penny. The crew was so attentive, detailed, helpful, caring, and so much fun! I was the only one with kiddos and pregnant and they checked in on us constantly and helped without asking. Food was amazing. Loved everything about it!
Our guide and tour was amazing. I could have not asked for anything better!
that was an awesome tour ! The crew are very nice and helpful! I was very sacred of the ocean and Jason, our tour guide helped me get the best experience ever by assisting me with snorkeling and being by my side all the time.
Hats down to Capt. Jason. Always the best! Mahalo!
It was nice to learn more about the island history from the tour guide. It was a fun experience! It was a long tour so we looked at many attractions! They also offered water and donut for breakfast! It was a nice breakfast!
Good price, I had a great time at Polynesian culture. Definitely going back.
This was an absolute blast!!! The crew was phenomenal!!!
I highly recommend this tour! I had so much fun on this tour and the tour guide, Kalani, was absolutely amazing! We saw so many beautiful sights on this tour and learnt lot about the history of Hawaii. The 90 minute stop in Haleiwa was a perfect amount of time to grab a bite to eat and walk around to see the cute town!
Our driver was the best. Friendly, informative and caring. Treated us like family.
Iven was the best tour guide !!!! Definitely recommended the excursion to others. The off-roading was so different then any other tour we booked