All Reviews for Family & Accessible Travel

Food service was somewhat quick, but understandable and good. Drinks did take some time and got confusing but the wait staff remembered and was very organized. Bartender could have used more help or another bartender to handle the people capacity. Overall great service and wonderful show!

I was a bit anxious about my first optional tour abroad (parasailing), but everything went smoothly and it was fun! I was also worried about seasickness, but I was fine! It might have been because the waves weren't too rough, but in any case, I was satisfied.

初めての海外でのオプショナルツアー（パラセーリング）で少し不安でしたが全てスムーズで楽しかったです！
それと船酔いも心配しましたが大丈夫でした！
これはあまり波が立ってなかったのが良かったかもですが、何はともあれ満足出来ました。

Such an awesome trip- got to see 3 sea turtles right off the bat. Great staff, very friendly and they go out of their way to make this experience as best they can!

It was rainy, but the waterfall was very beautiful. I was impressed that so much nature is still preserved. I want to come again. The guide also explained things well.

雨模様でしたが滝がとてもきれいでした。自然がまだたくさん残されていて感激しました。またきたいとおもいます。ガイドさんもよく説明してくらました。

It takes about 40 minutes by car from Waikiki, but since we will be picking up from several hotels, it takes around 90 minutes to reach the park, where we will receive group admission tickets at the entrance. After that, we can enjoy the park, and when it's time, we gather at the exit gate to take the bus back.

There seem to be various options that include meals, but since time is limited, I think it's sufficient to just focus on transportation and admission, and buy fast food inside the park at a time that avoids the lunch peak. (Bringing food and drinks is not allowed.)

距離的にはワイキキから車で40分程度だが、いくつかホテルを回ってピックアップするので、パークまで90分くらいかかり、パークの入り口で団体用の入場券を渡されます。あとはパークで遊んで時間になったらゲートの出口で集合、バスに乗って帰るというところ。

いろいろと食事つきなどのオプションがあるようですが、時間も限られているので、移動と入場だけにして、昼時のピークを外して適当にパーク内でファーストフードを買って食べるのでじゅうぶんだと思います。（飲食物は持ち込み禁止）

Definitely a 5-star, money well spent experience at the premium top deck! From the service, music, accomodations, food to the beautiful sights!

I was about 3 to 4 minutes late, but they waited for me.

The handling of the luggage was a bit rough.

The driving was smooth, and the ride was comfortable.

3、4分遅刻したけど待っていてくれました。

ちょっと荷物の扱いが雑いかな。

運転はソフトで乗り心地はよかった。

We participated as a family of four. The weather was great, and we enjoyed the stunning views of Waikiki. The tour was organized into six pairs, but we hardly noticed any waiting time.

家族4人で参加。天候もよく、ワイキキの絶景を楽しめた。2人ずつ、6組でのツアーとなったが、待ち時間等はほとんど気になることはなかった。

とても興奮していて、ガイドが英語を話すネイティブスピーカーだったので安心しました。友達と一緒に忘れられない体験ができました。ありがとう！

It was SO excited and relieved even the guide was native speakers by speaking English. I got one of an unforgettable experience with friends of mine. Thanks s lot!

The timely pickup allowed me to go to the airport with peace of mind once again. I don't think there are any other shuttles that can take you right up to Hokulani.

時間通りのお迎えで、安心して空港まで今回も行くことができました。
ホクラニの前まできていただけるシャトルはこちらだけではないでしょうか

I was taken from the hotel to the airport. The pickup location written on the voucher was not at the hotel entrance, but they came right to the hotel entrance. The suitcase was quite heavy at 25 kg, but they carried it without any complaints. It seemed that the tip was included in the fare, as no one was paying extra.

ホテルから空港まで送っていただきました。バウチャーに書いてあるピックアップ場所はホテル入り口ではなかったのですが、ホテル入り口まで入って来てくださいました。トランクも25kgとかなり重かったですが、嫌な顔せず運んでいただきました。チップは料金に含まれていたようで、払っている人はいませんでした。

I was a bit anxious about traveling alone, but they were very courteous in their service. They were punctual, which made me feel at ease, and I was able to reach the airport without any issues.

1人での乗車で少し不安でしたが、
とても丁寧に対応して下さいました。
時間もきっちりで安心して、
空港までたどり着くことができました。

We attended with seven family members in the Diamond Seat. The price is high, but the major benefits are being able to watch the show from the front row and having priority access to the buffet. The buffet had a long line, possibly due to the Golden Week crowds, and it was disappointing to be cut in line by those who didn't have priority. The drink bar also had a Japanese menu available. Additionally, they take a photo of you at the beginning, and later a staff member comes around selling the framed photo for $50, which is amusing. After the show, the performers allow you to take pictures in the hallway, so that was satisfying.

家族7人で、ダイヤモンドシートで参加しました。
価格は高いですが大きいメリットは、最前列でショーを観れる・ビュッフェが最優先で並べるの2点です。ビュッフェはGWの混雑のせいか長蛇の列で、優先ではない方に割込みされ残念でした。
ドリンクバーは日本語メニューもありました。
また、最初に写真撮られ、後でまわってくるスタッフさんが写真たて付き50ドルで売りに来ます笑
ショーの後、出演者の方が廊下で写真を撮らせてくれるのでそれで満足でした。

It ended at 3:30 PM since it was a weekday. I thought it might be short before going, but it was sufficient. The overbooking of the bus on the way there was a significant drawback.

平日だったので三時半終了でした。行く前は短いかな？と思いましたが十分です。
行きのバスのオーバーブッキングは大減点です。

This is my second time, and it was absolutely amazing. Whenever I come to Hawaii, I will definitely come to see the Chief Luau show. I also introduced it to my friends, and they said it was fun. This time, I reserved a VIP seat, which made it even better. I look forward to next time!

今回で2回目 最高に面白かった ハワイに来た時は必ずチーフルアーショー見に来ます お友達にも紹介しました 楽しいと言ってました 今回はVIP席に予約して更に良かった 次回もt

We purchased the Super Ambassador package and we were treated like royalty. Our tour guide was very knowledgeable and respectful. Iotua was our guides name so we highly recommend him. Learning about the other islands in the pacific was fun. They told you just enough that now we would like to visit each one. The parade on water was really something you don’t want to miss. Also the Breath of Fire program was awesome!

There is a live band and hula dancing, and the guests also participate and dance together. I am close with the band members, and they always accommodate my requests. It's fun, and I always look forward to it.

生バンドとフラダンスもあり、お客も一緒に参加して踊っています、私はバンドのメンバーとも親しく、いつもリクエストに応じてくえます、楽しいです、
いつも、楽しみです。

For the past few decades, I have stayed at Sheraton Waikiki every year, and I finally decided to participate this year, which I had been curious about for a long time. I regret not joining sooner and want to participate every time I visit from now on. First of all, the captain was handsome, cheerful, and fun. It was great to be able to drink alcohol, and I enjoyed the view of Waikiki and Diamond Head from the sea. Most of all, I was thrilled to see wild dolphins and turtles. It was a lot of fun.

ここ数十年、毎年シェラトンワイキキに宿泊してますが、毎回気になってたので今年思い切って参加してみました、もっと早く参加すればよかったと後悔しました、これからは行くたびに参加したいです。まずはキャプテンがイケメンで陽気で楽しかった、お酒が飲めてよかった、海からのワイキキの景色やダイヤモンドヘッドが見れてよかった、何より野生のイルカちゃんとカメちゃんに会えた事です、楽しかった。

The oldest participant was 69 years old, and the youngest was 2 years old. We were looking for activities that everyone could enjoy, and we requested this horseback riding experience. The local staff do not speak Japanese, but they are friendly and kind, using gestures to communicate, so I think even those who are not good at English will be fine.

First, they asked if we wanted to wear helmets, and if we chose not to, we were asked to sign a consent form. Then, under the guidance of Sheina, my 2-year-old daughter rode a pony while the adults rode larger horses, taking a leisurely 20-minute walk in a single file through the grasslands and bushes. The horses ridden by the adults would sometimes stop to eat grass, so we had to kick the stirrups to encourage them to move forward, or pull the reins to bring them back into line if they started to walk too fast. It was a very valuable experience to operate the horse by ourselves for the first time.

At the end, my daughter was allowed to brush and feed the pony she was riding, and she was overjoyed (laughs). Even after returning home, she keeps talking about the pony (laughs). The only downside is that there is no transportation provided, so we had to make our own way to the North Shore. However, since we really wanted to go to Gunstock Ranch, we decided to charter a guided car and combine it with a tour of Haleiwa.

The grounds are vast, and the scenery seen while riding the horses is incredibly beautiful. The pleasant breeze and climate were very soothing. I would like to visit again when I come to Hawaii.

最年長は69歳、最年少は2歳、みんなでできるアクティビティーを探していてこちらの乗馬体験をお願いしました。
現地の方は日本語が話せないのですが、フレンドリーで親切な身振り手振りで教えてくれるので英語が苦手な方でも大丈夫だと思います。
最初にヘルメットをかぶるか聞かれて、かぶらない場合は同意書にサインを求められます。
そしてシェイナさんの先導で2歳の娘はポニー、大人は大きな馬に乗って草原や茂みを約20分一列縦隊でお散歩するのですが、大人の乗る馬は途中で草を食べ始めたり止まったりするので、その都度あぶみを蹴って前進を促したり、逆に早足になったら手綱を引いて列に戻るよう促したりと、自分で馬を操作するなんて初めてのとても貴重な体験をさせていただきました。
最後は2歳の娘が乗っていたポニーにブラッシングやえさやりをさせてくれて、娘は大喜び（笑）帰国してもずっとポニーの話をしています（笑）
唯一の難点は、送迎がないのでノースショア方面まで自分で行かなければいけないことですが、どうしてもガンストック牧場でお願いしたかったのでガイド付きの車をチャーターしてハレイワ観光とセットで行くことにしました。
敷地が広大で馬に乗って見る景色は大変美しく、心地よい風と気候で癒されました。またハワイに訪れる際は立ち寄りたいと思います。

This time in Hawaii, I had a 4-night, 6-day plan on Oahu. On the last day, my wife went shopping while I joined a fishing trip alone. The shuttle bus picked me up alone and arrived at the boarding area about five minutes late. Once on board, there were already about 20 guests settled in various spots. I was the only Japanese person, and the rest seemed to be local Hawaiians and Americans. Everyone, including the crew, was cheerful, and they handed me a paper cup saying, "Hey! This is a snack!" Upon closer inspection, I saw that it contained large pieces of squid cut into rings for bait. While fishing with a view of Diamond Head, I suddenly felt a big tug. Everyone exclaimed, "Oh!" The cheerful American, without me asking, grabbed the fish and removed the hook. He posed for a photo looking quite satisfied as if he had caught it himself. For someone like me who often goes fishing in Japan, it felt a bit intrusive.

Still, both the guests and the crew were very friendly, and I had a great time chatting about fishing with those around me. One slightly disappointing thing was that although it was supposed to include "shuttle service," no one came to pick me up for the return trip, so I had to make my own way back to the hotel. (That wouldn't happen in Japan.)

今回のハワイは、オアフ島に4泊6日の予定で、最後の日、ワイフはショッピング、私は一人で釣りに参加した。迎えのバスは私１人で、５分ほど遅れて乗船場に着いた。乗り込むと、既に２０人ほどの客が思い思いの場所を陣取っていた。日本人は私一人だけで、現地のハワイアンとアメリカンの様でした。クルーを含めてみんな陽気な人たちばかりでヘイ―！これスナックだ！と紙コップを渡してくれた。よく見るとその中にはイカを輪切りにした大きな餌が入っていた。ダイアモンドヘッドを見ながら釣りをしていたら突然大きな手ごたえがあった。みんなオーと歓声が上がった。陽気なアメリカンは頼みもしないのに、魚をつかみ針を外してくれた。いかにも自分が釣り上げたかのように満足そうに写真に納まっていた。日本では、よく釣りに行く私にとって、ちょっとおせっかいだな～。
それでも、客もクルーもとても気さくで、周りの人たちと、釣りの話で盛り上がり、とても楽しかった。ちょっと残念なことは〝送迎付き”のはずなのに
帰りは迎えが来ず、自分でホテルに帰った。（日本ではありえないよ）

It felt like I was inside a movie! I'm glad I had a great experience!

One downside was that I didn't quite understand the initial explanation, and when I asked for clarification, it seemed like the male guide who spoke Japanese explained it very reluctantly. It was disappointing to encounter an unfriendly person.

Other than that, it was great that they explained things in a fun way, mixing in jokes in both English and Japanese.

映画の中に入ったみたいでした！
良い体験でき良かったです！

少し残念なのが、最初の説明がよく解らなかったので、聞き直したら凄くめんどくさそうに説明されました、日本語が出来る男性ガイドで不親切な人がいたのが残念でした‍♂️

その他は英語でも、日本語でもジョークをまじえて楽しく説明してくれているのが、伝わって来て良かったです(^^)

The sea was very beautiful, and it was wonderful to see so many fish swimming. Also, the coral was very large, and I was breathless at the sight I saw for the first time.
The BBQ was quite affected by the heavy rain, but the hamburgers were very delicious, and I was able to enjoy it even in the downpour.

海がとても綺麗で、魚がたくさん泳いでいるのが素敵でした。また、珊瑚がとても大きくて初めて見る光景に息を呑みました。
雨がかなりひどかったBBQでしたが、ハンバーガーがとても美味しく、大雨でも楽しめました。

At first, the boat was rocking a lot, and I got seasick, but once we entered the sea, we were able to see wild dolphins and sea turtles, which became a very valuable experience.

Whether you actually encounter them depends on luck, but we were lucky to meet them.

最初は船の揺れがひどく、酔ってしまいましたが、
海に入ってからは、野生のイルカ、ウミガメを見ることができて、とても貴重な経験になりました。

実際に出会えるかは運次第のところもありますが、
自分たちは出会えてラッキーでした。

There are only 5 hotels to choose from for the pickup, so it doesn't take too long and is stress-free, making it comfortable. The driver was also kind, which was great. The prices are very reasonable, and I definitely want to use this service again next time.

ピックアップのホテル数が5軒と限定されているので、時間がかかりすぎることもなくストレスがないので快適ですね。
ドライバーも親切でグッド。料金も格安で是非次回も利用したいと思います。

I studied various Polynesian cultures and dances thoroughly. It's a place where you can spend the whole day experiencing it. Alcohol is not available.

充分いろいろなポリネシアの文化とダンスを勉強しました。体験もでき一日中過ごせる場所です。アルコールが飲めないです。

The weather was nice and it felt really good! I thought I would like to do it again. I recommend this place! I’m not good with heights, but once I went up, it was comfortable and the view was amazing!

天気も良くすごく気持ちよかった！
またやりたいと思いました
ここはオススメですよ！
高所が苦手でしたがいざ上がって見れば快適で景色も最高だったよ

Parasailing was amazing. There was someone who was afraid of heights, and at first, they were nervous, but after we started, they said it was fun as long as they didn't look down.

パラセーリング最高でした。高所恐怖症の人間がいて、最初はびびっていましたが、わったあとは下を見なければ楽しいとの感想でした。

Thank you for explaining things clearly. It was my first time, and I was happy to be able to stand! I would like to participate again when I go to Hawaii!

分かりやすく教えて頂き、
初めてでしたが、
立つことができて嬉しかったです！
またハワイに行ったときは参加したいです！

I had reserved a shuttle service, but after waiting 5 minutes past the scheduled arrival time, I called to confirm and was told they were on their way and to wait. After waiting for another 10 minutes without any sign of them, I informed the staff at the hotel where we were staying, and they made several calls, but in the end, we waited for 40 minutes without the shuttle arriving, so we took a taxi instead. (The taxi fare was refunded.) Once we arrived at the destination, everything went smoothly, and the kids enjoyed themselves. I've heard about shuttle troubles happening abroad, but it was my first experience, so I felt a bit disappointed.

送迎を予約していましたが到着予定時間5分を過ぎても来ないので、電話で確認したところ向かってるから待っててと言われました。
その後10分程待ちましたが、やはり来ないので僕らが宿泊してるホテルのスタッフにも伝え、何度か電話してもらいましたが結局40分待っても来なかった為、タクシーで向かいました。(タクシー代は返金対応しました。)
現地到着後は、特に問題なく子供達も楽しんでいました。
送迎トラブルは海外ではよく聞きますが、はじめてだったので少し残念な気持ちになりましたね。

The staff were all cheerful and it was fun. The first course was gentle, gradually leading to a thrilling experience, which was enjoyable!

スタッフさんもみな陽気で楽しかった。最初のコースはお手柔らか目でだんだんスリルを味わえるコースになっていて楽しかった！