All Reviews for Family & Accessible Travel

First, I was wandering around because I couldn't find the meeting place. When I asked someone, I figured it out right away! After that, I ended up waiting for over 30 minutes and finally got on the bus. Since I had children with me, I thought it would be safer to arrange transportation from the airport, but the long wait was tough, so I should have just used Uber.

まず集合場所が分からずウロウロ。人に聞いたらすぐわかりました！
それからなんだかんだ30分以上は待たされ、やっとバスに乗れました。子どももいたので空港からの移動は手配しておいた方が安心かと思いましたが、待ち時間が長く大変だったので、ウーバーにすればよかったてす。

Personnel were friendly and helpful. Truly enjoyed interacting with them. They made the experience feel safe, and yet exciting. Our group ranged from eleven to sixty-two and everyone had a wonderful time. Thanks so much!

This was an amazing experience! I went with a group of friends and we all loved the environment of the cruise ship. The food was pretty amazing and the live jazz performance was very enjoyable. My favorite was definitely the Polynesian live dance performance. This 30-minute performance was the highlight of the night. The dancers wouldn't just perform, they would interact with the audience by giving high fives, springing peace signs at unexpected times and made our corner of the ship laugh the entire time. If you get seasick easily, I would recommend taking some kind of precaution/medication (the servers were able to provide some medication, too) since a few of my friends did start feeling queasy for a little bit and had to spend some time on the lower deck. However, don't let motion sickness keep you from the cruise! It was still altogether wonderful time.

It was one of the most amazing times my family has had. The atv ride to the top was fun and then all the lines had the most beautiful views. Joey Riley, and Reese where great guides they were very informed about the ranch we were on and made all of us comfortable enough to go upside down but be end of the day. Would definitely do again.

I think it was because I used it during the off-season, but when I checked in and went to the boarding area, the bus was already waiting. It takes time to pick up other passengers, but since there are not many hotels to stop by, I didn't feel too much stress. However, this time I was shown tourist information and advertisements on a monitor. Since I don't understand English, it was just annoying.

空いているシーズンに利用したからだとは思いますが、受付して乗り場に行くとバスがすでに待っていました。
他の客をピックアップする時間はかかりますが、寄るホテルが少ないのでそれほどストレスは感じません。
ただ、今回はモニターで観光案内と宣伝を見せられました。当方は英語が分からないのでうっとうしいだけでした。

I think it's understandable that delays can happen due to road conditions, but I would appreciate a phone call if possible. If that's not feasible, at least a simple "sorry" from the driver would have been acceptable. There are basic manners and rules to follow. I feel there is a lack of awareness of professionalism.

遅れるのは、道路事情もありますので仕方ないと思いますが、できれば電話連絡をして頂きたい。できないのであれば、せめてドライバーが、sorryの一言あれば納得できました。最低限のマナーやルールがあります。プロとしての自覚がないと思います。

The site mentioned it was about 1.5 feet, but in reality, the depth where we got off the boat was 130 cm, and in shallow areas, it was around 80 cm. The weather was nice, so the scenery was beautiful!

We were able to see sea turtles about three times, and the kids were thrilled.

The snorkeling experience was as expected, but since it was our first time, I felt reassured by the staff's safety-first attitude.

For those who didn't participate in snorkeling, we had some playtime with the equipment, and thanks to the small number of kids, my child (5 years old, who can float but can't swim) was able to snorkel near the boat. One of the staff members spoke Japanese, and everyone was friendly, making it a fun experience.

I managed without marine shoes, but since Waikiki Beach has quite a few painful stones, I thought it would have been better to buy them for the entire stay in Hawaii.

サイトでは1.5feetくらいでしたが、実際はボートから降りた地点で130cm、浅いところで80cm程度でした。天気が良かったこともあり充分景色はきれいでした！
ウミガメも3回くらい見れて子供は大喜びでした。

シュノーケルはこんなもんかといった感じでしたが、初めてやるぶんにはスタッフの方が安全第一の姿勢だったので安心できました。

シュノーケル不参加組は道具を出して頂いてお遊びタイムでしたが、子供が少なかったおかげか、うちの子（5歳、プールに浮かべるが泳げない）はボートの近くでシュノーケルをさせていただいたようです。
スタッフの方は日本語ができる方が1名はおり、皆さんフレンドリーで楽しく過ごせました。

マリンシューズは無くても何とかなりましたが、ワイキキビーチも結構石が痛いのでハワイ滞在全体を通して買えば良かったと思いました。

We participated as a family of three, including my 5-year-old daughter who is 105 cm tall and weighs 15 kg. We chose the highest ride available.

My daughter tends to be a bit afraid of heights; she wanted to ride the Ferris wheel but was nervous and needed to be carried. She also gets scared when she sees the ground while going down the stairs, so I was worried she might cry during the ride, but she was fine.

She had a serious expression the whole time we were flying, but after we got off, she said, "Let's go again!" so it seems she enjoyed it. The boat ride felt like a roller coaster, and she had fun with that too. Normally, she doesn't get car sick, but she did feel nauseous on the plane, so we quickly bought some motion sickness medicine at ABC Store before going.

Overall, it felt like an extremely scenic swing. I think anyone who can handle the swinging rides at amusement parks will be fine!

5歳105cm15kgの娘を含む親子3人で参加しました。高度は一番高いものを選びました。

娘は高所恐怖症気味で、観覧車は乗りたがるけどダッコちゃんだったり、階段も降りるときに階下が見えると怖がったりと、そろそも泣かずに乗ってくれるか不安でしたが大丈夫でした。
飛んでいる最中は終始真顔でしたが、降りたあと「もう一回！」と言ってたので楽しかったようです。
ボートでの移動もジェットコースターみたいで楽しんでいました。普段、車酔いなどはしませんが飛行機で酔ってしまったので、急遽ABCストアで購入した酔い止め飲んでいきました。

感覚としては、超・景色のよいブランコという感じでした。遊園地の吊り下げブランコ風のアトラクションが乗れる方は大丈夫だと思います！

I participated with my 8-year-old child. It was our first experience with snorkeling, and we were a bit anxious, but thanks to the guidance from the staff and their encouragement to look down, we were able to see dolphins multiple times. After that, we moved to a turtle spot, and the boat was two stories high, offering an amazing view from above. My child was thrilled to slide into the sea, and we were able to see turtles as well. There was also canoeing, making it a packed experience. I feel like we were both spiritually and physically rejuvenated. This became a lifelong memory for us. I would love to participate again if the opportunity arises.

8歳の子供と二人で参加しました。
親子共々シュノーケリングは初めての経験で不安がありましたが、スタッフの方々の誘導と下見て〜の声かけで、イルカを何度もみることができました。
その後は場所を変えてウミガメスポットへ移動、船は二階建てになっており、上からの眺めは最高です。
スライダーから海へ入り子供は大喜びで、もちろんウミガメにも会うことができました。
カヌー遊びもあり盛り沢山です。
心身共に浄化されたように感じます。
親子共々一生の思い出となりました。
また、機会があれば参加したいと思います。

There is a zipline base about a 20-minute drive from the reception area, and the views of the mountains and ocean during the journey were already magnificent and amazing. After watching a Japanese explanation video and receiving instructions in English from the staff, we put on our gear and started. The staff were very friendly and accustomed to Japanese tourists, and they occasionally made us laugh with their broken Japanese. Each of the seven ziplines has its own unique length and slope; one even has you sliding backward, and another features a game where you put nuts into a bucket, making it all the more enjoyable. As we got used to it, we were able to let go of our hands while sliding, which felt like flying through the sky and was very pleasant.

受付場所から車で20分ほどのところにジップラインの拠点があり、移動中に見える山々や海の景色がすでに雄大で最高でした。日本語の説明ビデオをみて、スタッフさんから英語で説明を受け装備をつけてスタートします。スタッフさんたちも日本人観光客に慣れていてとても気さくで時々片言の日本語で笑わせてくれました。7本のジップラインそれぞれに長さや傾斜に特徴があり、1本は後ろ向きに滑走したり、1本はナッツをバケツに入れるゲームをしたりと楽しめるように工夫してくれていました。慣れてくると手を離して滑走できるようになり、空を飛んでいるようで気持ちよかったです。

I participated with my 5-year-old and 8-year-old children, and the sea was beautiful, we saw turtles, and the hamburgers we ate on the boat were fantastic. More than that, the crew's consideration for the children and their cheerful attitude made me want to join again.

5歳と8歳の子供連れで参加しましたが、海も綺麗し亀も見れて船の上で食べるハンバーガーも最高でした。それ以上にクルーの人の子供への配慮や陽気な感じ、また参加したいと思いました。

The Villages were very informational, enjoyable and entertaining. Wasn't able to visit all of them so we were very lucky to see the ones we did visit. The Cook Island show was outstanding!!! OH MY, it was awesome, can't say enough for the entertainment and talent of the dancers, drummers and singers. The water parade was so beautiful and the stories were so informational. The buffet, was delicious and it had all you could ever want to eat and drink. The best was left for last and that was the show. OMG, it was a delight, amazing, educational, talent abounded, a site you couldn't believe. It was the whole package. I'm so grateful we went.

I couldn't get a reservation for the Star of Honolulu, so I booked this one instead. It felt a bit smaller than the Star of Honolulu (the Star of Honolulu has four decks, while the Majestic has three).

I had a meal in the first-floor seating, and while the buffet menu was generally good, I couldn't eat the mushrooms or drink the water. The mushrooms tasted like they were rehydrated from powder and weren't good, and the water had a chlorine smell (the American elderly couple at my table complained about it as well). There was live music on the second floor, which was played over the ship's speakers. It seemed to feature quite a bit of older country music. Songs like "Stand By Me" had everyone on board singing along, creating a nice atmosphere. The third floor was the only open deck.

The fireworks lasted about five minutes, which was a nice way to wrap up the cruise. It seemed like the Star of Honolulu was anchored off Diamond Head the whole time, but this one was cruising around, which was a plus.

スターオブホノルル号の予約が取れず、こちらを予約。スターオブホノルル号より一回り小さい感じでした(スターオブホノルル号は4階、マジェスティック号は3階)。
1階席で食事を取りましたが、ビュッフェのメニューは概ね良かったものの、マッシュルームと水はいただけない。マッシュルームは、粉末を水で戻した感じで美味しくないし、水はカルキ臭い(同席していた米国人老夫婦も文句たらたら)。2階席で生演奏が行われていて、それが艦内放送でずっと流されていました。割と古めのカントリーが多かった感じ。スタンド・バイ・ミーとか、艦内の皆でサビを斉唱するなど、良い雰囲気。3階のみがオープンデッキ。
花火は5分程度でしたが、クルーズの最後の〆として良い感じでした。
スターオブホノルル号は、ダイヤモンドヘッド沖にずっと停泊しているようでしたが、こちらはずっとクルーズしていたのも○。

At 5:30 AM, the shuttle arrived at the hotel right on time to pick us up. We made stops at two other hotels before heading to the airport. About six other passengers got off at the Air New Zealand area, while we were able to smoothly continue to the Delta Air Lines area, allowing us to move with plenty of time to spare.

朝5時30分、時間厳守で送迎シャトルがホテルに迎えに来てくれました。
他に2カ所のホテルを周り空港へ移動。
我々以外の約6名は、ニュージーランド航空のところで下車、我々はデルタ航空のところまで、楽々スムーズに移動出来、時間に余裕を持って動くことが出来ました。

The navigation of the boat on the way there and back is spectacular, and I think it's more interesting as an attraction. Other than when you're flying, it's a battle against seasickness, so good luck!

行き帰りの船の操縦が豪快で、こっちの方がアトラクションとして面白いと思います。
飛んでる間以外は船酔いとの戦いです、頑張って下さい。

On the way back from Florida, I departed from LA around 3 PM and arrived in Honolulu around 6 PM. The airport was mostly empty of Japanese travelers since flights to and from Japan had already ended for that time period, but it was easy to navigate and convenient. I would like to use Roberts Hawaii's shuttle service again next time.

フロリダからの帰途、乗り継ぎ地LAを午後3時頃出発し、午後6時頃ホノルルに到着した。
空港は、その時間帯は日本との到着便・出発便は終了しており、日本人は殆どいなかったが、分かり易く・便利で、次回もロバーツのシャトルサービスを利用したいと思いました。

The weather was unfortunately cloudy, but the bus transfer staff and the Japanese staff were very nice, even giving me advice on my GoPro.

The local staff were cheerful and energetic, making for a very enjoyable tour!

I was able to see many sea turtles, and the BBQ lunch after snorkeling was delicious. I really enjoyed the ocean at the sandbar!

天気はあいにくの曇でしたが、
バスの送迎スタッフさん、日本人のスタッフさんもとてもいい人で、持参していたGoProの
アドバイスまでして頂きました。

現地のスタッフさんも、
明るく元気でとても楽しいツアーになりました！

海ガメもたくさん見ることができ、
シュノーケリング後のBBQランチも美味しく、
サンドバーの海を満喫することができました！

If you go during Christmas, please be sure to experience it. Especially if you have children. For those who are not familiar with Hawaii, I recommend taking a tour. Especially at night, as the trolleys do not run.

クリスマスに行かれた方は　是非体験してください
お子様連れは　特に
ハワイに慣れていない方は　ツアーをお勧めします
特に夜は　トロリーも走っていないので

I had to wait to board the boat, but during that time, I was able to go to the restroom. It was cloudy at departure, but once we got out to sea, the weather turned nice, which was great. When we arrived at the sandbar, the water was up to my waist, but we had fun playing beach volleyball, and afterwards, we enjoyed delicious hamburgers! It was the best! Everything except alcohol was free, and there were many options, so it might be good for kids as well. After that, we moved on to look for turtles, and luckily, we even saw a manta ray by chance. Then we went snorkeling around the coral, and I got a bit exhausted, but I managed to swim. I got so caught up in the fun that I ended up with a sunburn. Make sure to apply sunscreen regularly (laughs). Yuki, who guided us, explained everything clearly, and the other members were nice too! Thank you very much.

船に乗るのに待たされましたがその間にトイレに行けました。出発時は曇っていましたが沖に出たら良い天気になって良かったです。サンドバーに着いたら腰あたりまで海水がありましたが楽しくビーチバレーで遊んで、その後美味しいハンバーガー！最高でした！アルコール以外は無料で種類も多いのでお子様にも良いのではないでしょうか。その後移動して亀探し、ラッキーなことに偶然マンタまで見れました。その後シュノーケリング珊瑚の周りを1周してちょっとヘトヘトになりましたがなんとか泳げました。遊びに夢中になりすぎて全身日焼けしました。日焼け止めはコマ目に塗りましょう（笑）案内してくれたユキさん説明がわかりやすく、他のメンバーも良い方でした！ありがとうございました。

I walked from the hotel where I was staying to the pickup location. Since only the hotel name was written down, I went to that place, and because it was in a back alley, while I was waiting, a large bus arrived. I was given a waterproof wristband and boarded the bus, arriving at Wet 'n' Wild about 30 to 40 minutes later! I went through a bag check at the entrance. The large coin locker costs $16. Only card payments were accepted. It's essential to wear your swimsuit under your clothes. The changing rooms are quite basic. The kids' pool is safely monitored, and there were lifeguards present. There are many slide pools, and since I went on a weekday, even though there were lines, I only had to wait a few minutes, and I had a lot of fun! I want to go again next time!

ピックアップ場所に泊まっているホテルから歩いていきました。ホテルの名前だけ書いていたので、その場所まで行き、裏通りだったので、
待っていたら大きいバスがきて、手首に濡れても大丈夫な紙を巻かれてバスに乗って30~40分後にウエットアンドワイルドに到着！
入り口で持ち物検査受けて入りました。
コインロッカーは大16ドルです。
カードしか無理でした。
水着は服の中に着ていくのが必須です。
更衣室も簡易です。
キッズプールは安全に守られてて、監視員もいてました。
スライダーのプールもたくさんあり、
平日に行ったので並ぶといっても数分で
かなり楽しめました！
また次回も行きたいです！

This excursion was so much fun. The staff went out of their way to make our time great. The hamburgers were great and the alcoholic drinks were available for $5 which is a good price here. We saw Manta Rays which they said wasn’t so common and two giant turtles.

(1) When I arrived around 11 o'clock, the water level was up to my waist due to the tides. It's not sandy like in the pictures, so those who want to stay dry should be careful.
(2) I swam near the coral reef where I could see fish up close while snorkeling. I took off my glasses and injured my knee on the shallow coral reef. Those with poor eyesight should be careful.

⑴ 私が到着した11時頃は潮の関係で腰まで水位がありました。写真のような砂地ではありませんので濡れたくない人はご注意ください。
⑵ シュノーケリングで魚が身近に見える珊瑚礁付近を泳ぎました。メガネを外していたので浅瀬の珊瑚礁で膝を怪我しました。目の悪い方、ご注意ください。

If you're not good with heights, it might be a bit challenging (I'm not good with them either), but the view was amazing. After it was over, I was a bit startled when there was no car to pick me up, but it seemed like it was just delayed a little because they were dropping off the next group of participants.

高いところが苦手な人はちょっと難しいかもしれませんが、（私も苦手です。）景色が最高でした。
終わってから迎えの車が無くて少しドキッとしましたが、次の時間の参加者を送ってくる関係で少し遅れただけのようでした。

We participated as a couple. Thanks to Chieko and Dan, we had a wonderful time. Swimming over the coral reef, there were fish right in front of us, and it felt like we were swimming together. The explanation for snorkeling was easy to understand, so we could swim with peace of mind. Unfortunately, we didn't get to see any sea turtles, but we were pleasantly surprised to meet two seals. Thank you very much.

夫婦で参加しました。チエコさんとダンさんのおかげで、とっても楽しく過ごせました。サンゴ礁の上を泳ぐと魚が目の前にいて、一緒に泳いでいる気分です。シュノーケルの説明も分かりやすく安心して泳げました。残念ながらウミガメには会えませんでしたが、2頭のアザラシに会えて嬉しいびっくりでした。ありがとうございました。

While following Chieko and Dan, looking at many fish one after another, I realized that I had swum quite a distance without even noticing. Although we usually feel our lack of stamina, thanks to the friendly and kind nature of the two of them, who held our hands along the way, we were able to enjoy ourselves and feel safe until the end. I'm really glad we chose this course. Thank you very much.

たくさんのお魚を、次から次へと見ながら、ちえこさん、ダンさんについて行くうちに、いつのまにかたくさんの距離を泳げていました。
体力のなさを日頃から痛感している私たちでしたが、途中から手を繋いでくださったり、気さくで優しいお2人のおかげで、最後まで楽しく安心して過ごせました。
このコースを選んで本当に良かったと思います。
ありがとうございました。

Easy and convenient way to get to and from the Waikele Outlets. Coupon booklet was a great bonus and added to the savings. Would highly recommend adding a 4:00pm shuttle to the service as I could have shopped for longer.

Arrived at Honolulu Airport on a domestic flight (Hawaiian Airlines) from Kona Airport on the Big Island. I looked for someone wearing a Roberts Hawaii shirt and showed them the printed voucher, and it was all good. We were the only Japanese people; everyone else was from English-speaking countries, and the vehicle was full. It seemed like they were picking up at about five hotels, but our hotel (in the center of Waikiki) was the second stop. The seating was more spacious compared to the shuttle we used with another company, and it was comfortable with plenty of legroom. I don't speak much English, but it was fine. I would like to use this service again next time.

ハワイ島（コナ空港）からの国内線（ハワイアン航空）利用でホノルル空港に到着。ロバーツハワイのシャツを着ている人を探してその人にプリントアウトしていたバウチャーを見せたらOKでした。私たち２人だけが日本人で他は英語圏の方で車内は満員でした。５か所くらいのホテルに送迎するようでしたが、私たちのホテル（ワイキキ中心地のホテル）は2か所目でした。他社で利用したシャトルより座席の間隔が広くて足元がゆったりしていて快適でした。英語がほとんど話せませんが大丈夫でした。次回も利用したいです。

The driver was very chatty, and I had a great time during the journey. I was also able to use the service without any worries thanks to the timely pickup.

運転手さんがすごくおしゃべりで道中楽しい時間を過ごせました。
また時間通りのピックアップで不安なく利用することができました。

It was an awesome experience for me and my friends. We really had a good time, Thank you for a wonderful time.

Water droplets were dripping heavily from the air conditioning inside the vehicle, so the seats on both sides of the last row were not usable. It seems like the driver didn't notice.

車内の空調から水滴がだーっと垂れて、一番後ろの両通路側の席は座れませんでした。それに運転手さんはきづいてなさそう。