All Reviews for Family & Accessible Travel

I feel at ease, so I always ask for your help. This time, I appreciate your assistance despite my early morning arrival. I've been here several times and have no major concerns in Hawaii, but it's smooth and reliable, so I recommend it even for first-timers. I have also received your help in other countries. I will ask for your assistance again.

安心出来るので、毎度お願いさせて頂いております。今回は早朝到着にも関わらず、対応してくださり感謝です。回数重ねていて、さほど心配事もないハワイですが、スムーズで信頼できるので初めての方でもお薦めです。私は、他の国でもお世話になっております♪。また、お願い致します。

this was my first visit to oahu and the i had booked an introductory tour. it was a perfect start. our tour guide was really lovely with a good sense of humour . he was also knowledgeable about the local history and little areas of interest being a local interest.
there were lots of visits to some beautiful beaches and enough time at the waimea botanical gardens to go for a wander. the lunch was delicious. topped at the end a visit to the dole plantation.
i wish we had more time at the plantation to actually go out on the train to be amongst the growing pineapples which would have added to the experience

Before the show, we had a meal at the buffet. There was pork, beef, chicken, and white fish. I thought it was quite tasty.
The show was enjoyable with impersonators and fire dancing. It was really great that it ended with the Hawaii Five-O theme song!

ショーを観る前にブッフェ での食事をしました。豚も牛もチキンも白身魚もありました。普通に美味しいと思います。
ショーは、そっくりさんが出てきたり、ファイアーダンスがあったりと楽しめました。最後、ハワイファイブオーの曲で終演したのがとてもよかったです！

It’s only a 30 min jet ski ride. Not 1 hr. So was disappointed. It was over really fast and you are only allowed to go in a circle lol

I thought snorkeling would be about swimming close to dolphins, but what I actually saw was dolphins swimming quickly below. After the snorkeling ended and we got back on the boat, I was lucky enough to see a large group of dolphins up close, and I thought it would have been great to snorkel with them at that moment! I heard that this was still considered lucky.

However, since it’s nature, I had to convince myself that it can’t be helped. The dolphin snorkeling was a bit disappointing in that sense, but unexpectedly, I also got to see turtles while snorkeling and tried stand-up paddleboarding for the first time, which was really fun. The staff were great too! The weather was beautiful, and it was a really enjoyable experience.

Since it’s nature, I guess luck with the weather plays a role, and while it was different from my image of dolphin snorkeling, I had a great time.

シュノーケリングでイルカ、思ってたのは近くでイルカと泳ぐという感じだったけど、実際見れたのは、下の方を早いスピードで泳ぐイルカを見る、というものでした。
シュノーケリングが終わり船に上がってからの方が、運良く近くでイルカの群れを大量に見るという感じで、この時にイルカと一緒にシュノーケリングできたらいいなぁと思いました！これでも運が良いらしいです。
でも、自然が相手だからしょうがないかな、と自分を納得させ。
イルカシュノーケリングはそういう意味で期待外れだったけど、まさかのシュノーケリングで亀も見れたし、はじめてSUPをしてみたりと、とても面白かったです。スタッフの方もいい感じでした！晴天ですごく良かった、面白かったです。
やっぱり自然相手なので、天気など運も関係するのでしょう、イルカシュノーケリングのイメージとは違ったけどとても楽しめました。

I was nervous during my first parasailing experience, but the view was beautiful and it was amazing! Although the language is English, the staff could speak a little Japanese, so there were no issues!

初めてのパラセーリングで緊張しましたが、景色も綺麗で最高でした！
言語が英語とありますが、スタッフの方たちは少し日本語が話せるので問題ありませんでした！

I chose a children's bike because it was too big for me to reach the pedals, but it was tough to ride! (laughs) The male guide spoke broken Japanese, but he was very friendly! He took a lot of photos for us. My husband's bike got a flat tire, but the cool female guide who was behind us responded quickly and really helped us out. It was a tour where we could truly feel the nature of Hawaii, and I was very satisfied.

What I messed up on was the tip! I got off the bike to thank them and ended up parting ways. I thought, "Wait, was I supposed to give the tip at that moment?!" I went back, but the male guide was already gone. I managed to give the tip to the female guide, though. I'm sorry because tipping is not a custom in Japan.

We were blessed with good weather, but I think if it had rained, I wouldn't have been able to manage since I don't usually ride bikes. There are also steep hills, so please be careful while riding to avoid injuries.

自転車が大きく足が届かないので子供用にしましたがこぐのが大変！（笑）
片言の日本語でしたが、とてもフレンドリーな男性ガイドさん！写真もたくさん撮っていただきました。
主人の自転車がパンクしましたが、後ろについてくれたかっこいい女性のガイドさんに迅速に対応していただいたりと本当にお世話になりました。
ハワイの自然を肌で感じられるツアーで大満足です。
失敗したのはチップ！自転車を降りてお礼を伝えて別れてしまいました。
あれ、あのタイミングで渡さないとダメだった⁉︎となり戻りましたが、男性ガイドさんはもう見当たらず、なんとか女性ガイドさんに渡すことはできましたが。
チップの習慣が日本にはないので申し訳なかったです。
天気に恵まれましたが、雨だったら普段自転車に乗らない私は無理だったかな、と思います。急な坂もありますので怪我しないよう気をつけて運転して下さいね。

We had an incredible guide for the whole day. The extra cost was worth being able to see most of PCC in a day with lots of information about each area! We had no stress as the guide got us around the park in a very well planned fashion. Even with the PCC app we would not have done all that we did if we were on our own without a guide.

Great experience but wish it was with better weather. High tide and very choppy waters made visibility difficult. Still a good opportunity!

The reservation process is easy, and the airport staff provides assistance in Japanese, which is convenient. The transfer to the hotel was smooth, but the pickup from the hotel was delayed both last time and this time. This time, it was about 30 minutes late, but as long as I make it to the flight, a delay is not a problem. However, waiting without knowing if they are coming or not is stressful, so I would appreciate a notification regarding this. For example, an email to inform me that the pickup has departed would be helpful. If this could be improved, it would be excellent. Other than that, I am very satisfied. Thank you!

予約が簡単で、到着後の空港も日本語で対応してくれ便利なので利用しています。
ホテルまでの送りは何も問題無く良いのですが、ホテルからのピックアップは前回も今回も遅れてきました。
今回は30分ほど遅れてきたのですが、飛行機に間に合えば遅れるのは問題ありません、しかし来るのか来ないのか分からず待機しているのは不安になるので、その旨の連絡が頂ければ有難いと思います。例えばピックアップ出発済みのお知らせをメールでも良いのであれば助かります。ここが改善させれると最高です。それ以外は大変満足しています。
有難う御座いました！

My hotel was the first stop, but I arrived about 20 minutes late. I visited five hotels before heading to the airport. Even so, I arrived about two and a half hours early. I'm glad I got there with plenty of time to spare because the baggage check at Honolulu Airport has a long line.

私のホテルは1箇所目だったのに20分くらい遅れてきました。5箇所ホテルを回って空港へ。それでも2時間半くらい前には到着しました。ホノルル空港は手荷物検査がとにかく並ぶので余裕を持って到着できてよかったです。

I splurged on VIP seats for Michael, which I was really looking forward to! First, we enjoyed the meal, and then the opening! I was focused on the front, so I was surprised! We had a fantastic time with Presley, a local singer, and of course, Michael, along with hula and fire dancing.

The portion sizes were just right, and the staff was efficient. I think the show is well-adjusted for various age groups, so it would be great for families to experience together. After the show, they are friendly and willing to take photos with you.

マイケルを楽しみに奮発してVIP席を取りました！
まず、食事を堪能してから、オープニング！前方を注視していたので、ビックリしました！プレスリーと地元の歌手の方、楽しみにしていたマイケル、フラ、ファイアーダンスとてんこ盛りで楽しめました。
食事の量も丁度よく、スタッフもテキパキ。ショーの内容は、いろんな年代に広くアジャストするものだと思うので、ファミリーで体験するのも良いのではないかと思います。ショーの後も、気さくに写真撮影に応じてくれます。

The early morning pickup was surprisingly ahead of schedule! It wasn't Hawaiian time! (laughs)

It took about an hour to reach the harbor. We had to wait on the boat for a while before encountering dolphins. However, we eventually came across a pod of dolphins!

When jumping into the water, you need to go with momentum; otherwise, it might be scary for those who aren't used to diving or snorkeling. We changed locations a few times and dove three times in total. It was quite intense (of course, it's okay to stay on the boat if you get tired).

Unfortunately, we didn't see many dolphins underwater, but after getting back on the boat, we encountered a pod of nearly 100 dolphins! After dolphin watching, we moved to a snorkeling point where we saw turtles and played with stand-up paddleboarding (SUP).

It was quite a packed experience, and the crew was cheerful, making the time fly by. I would love to participate again.

Oh, the eco-bag that serves as a substitute for a graduation certificate can be picked up at the Waikiki office (2nd floor of Waikiki Shopping Plaza) after returning to Waikiki. Surprisingly, it comes in handy for shopping in Japan, so I recommend getting it! (laughs)

1早朝のお迎えでしたが時間よりも早くバスが迎えにきました。ハワイアンタイムではないことに驚き！笑
1時間ほどで船着場へ。
参加した会は中々イルカに出会えず暫く船上で待機をしました。が、無事イルカの群れに遭遇！
海に飛び込むときは勢いで行かないとダイビングやシュノーケルに慣れていない人は怖いかも…
何箇所か場所を変えて計3回ダイブしました。
結構ハードです（勿論疲れたら船の上に残っていてもOK）
残念ながら水中ではあまりイルカの姿を見られなかったのですが船に上がった後に100頭近くの群れに出会えました！
イルカウォッチの後はシュノーケルポイントへ移動して亀を見たりSUPをしたりして遊びました。
かなり盛り沢山でクルーの皆さんも明るくあっという間に時間が過ぎていきました。
また参加したいです。

あ、卒業証書替わりのエコバッグはワイキキに帰った後ワイキキのオフィス（ワイキキショッピングプラザ2F）へ貰いに行くパターンでした。
これが意外と日本で買い物をする時に使えるので貰っておくのがオススメです笑

I participated in Shark Watch for the first time. The staff were kind, and I had a very enjoyable time. The sharks don't come towards the cage, so it wasn't too scary to see them.

はじめてシャークウォッチに参加しました。
スタッフの方々も優しく、とても楽しい時間を過ごすことができました。
サメは、ゲージ自体に向かってくることもないので、そこまでの怖さもなくサメを見ることができます。

My son saw it on TV and said he wanted to try parasailing! There are various operators in Hawaii, but we decided on one that had no unnecessary options, reasonable prices, and a short duration, which were appealing to us. We booked a 150m session starting at 9 AM. We had a simple breakfast in our hotel room (spam onigiri and drinks), used the restroom, and waited for the pickup in the hotel lobby. Based on reviews mentioning seasickness on the boat, both my son and I took motion sickness medication on the bus. My son has never experienced motion sickness, but just in case. After giving birth, I have become a bit prone to nausea on rides like roller coasters.

The boat departs from the marina near the Prince, past the Hilton. There were five groups together. Once the boat went offshore, the parasailing opened up with a whoosh! The rainbow-colored parachute stood out beautifully against the sky, and it was so cute. Our excitement skyrocketed. After putting on life jackets and equipment, we took off in order. We were the second group. We quickly ascended to 150m, and the view was unlike anything we had ever seen! We could see the mountains of Hawaii, the outline of the island, and our parachute's shadow on the ocean, which felt absolutely wonderful. Initially, I was worried about the fear of heights, but it was so high (laughs) that I wasn't scared at all. Up there, it was stable with no swaying or wind. Both my son and I kept exclaiming how great it felt! The scenery was amazing! After about 10 minutes, the descent began, but I wasn't scared at all during this time either. The moment we landed, my son kept saying he wanted to do it again! He was laughed at by the others who were with us. The total time, including the round trip, was about an hour and a half. It was on time as stated on the website, and we were able to use the rest of the morning meaningfully after returning to the hotel. The crew was attentive, making sure everyone didn’t get seasick with high-fives, encouragement, pranks, and jokes. My son and I thoroughly enjoyed it. We will definitely repeat this. For families with children, I recommend the early morning sessions when they aren't too tired.

Lastly, a realistic note. One person in our group was nervous from the start, worried about getting seasick, and actually ended up vomiting on the boat. They mentioned they had taken motion sickness medication as well. Since there are many other fun things to do in Hawaii, I don't think those who are prone to motion sickness in their daily lives should force themselves to do this. Since it's a trip, you don't have to be fixated on parasailing. However, if you have experience getting nauseous on extraordinary rides like roller coasters, you don't need to be too nervous. You get to see the best views, and it's a unique experience of traveling, so it's better to relax and just enjoy it!

　息子がテレビで見て、パラセーリングをやってみたい！と言い出しました。ハワイでは色々な業者さんがいますが、不要なオプションがなくて値段が手頃、所用時間が短い、この2点が私たちには魅力的だったので決定。9時から、150mを申し込みました。当日の朝食はホテルの部屋で簡単に済ませ(スパムおにぎりと飲み物)、トイレも済ませ、ホテルのロビーでピックアップを待ちました。口コミで、ボートで酔うと書いあったのを参考に、酔い止めはバスの中で、息子も私も飲みました。息子は乗り物で酔った経験なしですが、念のため。私は出産後、ジェットコースターなどでは少し酔うようになったので。
　ボートは、ヒルトンの先、プリンス近くのマリーナから出ます。5組が一緒。ボートが沖合に出ると、パラセーリングがバサっ！と、開かれます。レインボーカラーのパラシュートが空に映え、すごく可愛い。テンションがいっきに上がります。ライフジャケットと器具をつけたら、順に、すぐに飛びます。私たちは2組目。150m まであっという間に上がり、見たことのない景色が！　ハワイの山々が見えて、島のラインが分かり、海に私たちのパラシュートの影がうつり、とてもとても気持ちがいいです。当初、高さへの恐怖を心配しましたが、高すぎて（笑）、まったく怖くなかったです。上空はゆれもなく、風もなく、安定してました。私も息子も、気持ちいいー！を連発。景色が最高でした！　10分ぐらい経つと下降が始まりますが、この間もまったく怖くなかったです。降りた瞬間、息子は、またやりたい！すぐやりたい！と言いまくり。一緒に乗っていた方に爆笑されてました。所用時間、往復もふくめ、総所要時間は1時間半程度。HPに書いてあったとおりのオンタイムで、ホテルに戻ってからも午前中の残りを有意義に使えました。乗組員のスタッフの方も、みんなが酔わないように、ハイタッチや声がけ、いたずらやジョークなど、ずっと、気にして声をかけてくださいます。息子も私も大満喫。私たちは必ずまたリピートします。お子さん連れは、疲れが溜まってない、朝早い回をオススメします。
　最後に現実的な話。一緒のグループにいらした方は、最初から、酔いやすいから心配……とナーバスで、実際にボートで酔って吐いていました。酔い止めも飲んでいたとのこと。他に楽しいことが沢山あるハワイなので、バスや電車など、日頃の生活でも酔いやすい方は無理してやることはないと思います。せっかの旅行なのでパラセーリングにこだわらなくてもです。ただ、私みたいにジェットコースターとか、非日常的な乗り物で酔った経験のある方ならば、そこまでナーバスにならなくても。最高の景色が見れて、旅行ならではの経験だから、あまり構えず、とにかく楽しんだ方がいいです。

This time, the driver was about 25 minutes late for the pickup, and we didn't get out of the vehicle; the hotel staff and we handled the loading and unloading of the suitcases. Moreover, the driving was quite fast, which was nerve-wracking. The drivers we've had before, including this one, were good, so it was disappointing.

Next time, please prioritize safe driving!

今回は送りのドライバーさんが25分くらいの遅延でのお迎えで、降車しないで、スーツケースの上げ下ろしは、ホテルのスタッフや私達が行ないました。しかもかなりのハイスピード運転でドキドキハラハラでした。今までや今回のお迎えドライバーさんは良かったので、残念でした。
次回はぜひ！！安全運転第一でお願いいたします！！

If I go to Hawaii, I will definitely ride it! You can see it from offshore at Waikiki Beach, and I enjoy riding the waves. Please take care of me next time I go to Hawaii.

ハワイに行ったら、必ず乗ります！
ワイキキビーチの沖から見れるし、波に乗って楽しみます。次回ハワイに行った時も、宜しくお願いします。

The driver on the way to the hotel seemed to have misunderstood the location, which caused a delay of about 20 to 30 minutes. However, the driver on the return trip arrived on time and comfortably took us to the airport. It's to be expected, but I think that's just part of the unpredictability of traveling abroad.

往路のドライバーさん、ホテルを勘違いして結局2~30分位はロスしてしまった感じでしたが、復路のドライバーさんは時間通りに迎えに来て、余裕で空港まで送り届けてくれました。当然といえばそうですが何が起こるか分からないのが海外旅行かなと思います。

I expected them to be late, but they arrived almost right on time. Since it's cheaper than a taxi for two people, I would like to use this service again next time.

時間通りにこないことを予想していましたが、
ほぼ時間ぴったりにお迎えにきてくれました。
二人だとタクシーより安いので、次回も際も利用したいです。

I have used this service multiple times, but this time it took a bit longer because we were a large group. In the past, there were times when I arrived quickly with a smaller group, but this can't be helped. The driver was kind.

何回も利用していますが、今回は多勢で乗車したので多少時間がかかりました。以前、少人数で早く着ける時もありましたが、これはしかたがありません。ドライバーは親切でした。

We had a great time. Despite Neptune whipping sand up into the water making the clarity poor the crew made up for it and ensured we had a great time. We still saw green sea turtles both below and above the water. We had a great time just sailing the Cat when it was clear that snorkeling conditions weren't great.

Many shuttles do not operate between the islands of Hawaii (only for flights from Japan), but this shuttle does, so I requested it. It arrived on time, allowing me to reach the airport with plenty of time to spare.

ハワイ各島間のエアには対応しない（日本便のみの）シャトルが多いですが、本シャトルは対応するので依頼しました。時間も正確に来てくれたので余裕を持って空港に着きました。

We went as a group of three, and the horses were incredibly gentle! It was my second time riding, but I was worried because my two friends were riding for the first time and none of us spoke English. However, there was no need for concern at all. The number of participants was just right, and the staff were neither too close nor too distant.

The course was not artificial; we crossed sandy beaches and rivers. The sunset we saw when we got used to the horses was truly beautiful and the best part of the experience.

The riding distance was just right, making it an excellent horseback riding experience.

3人で行きましたが
なんと言っても馬が優しい❗️
2回目の乗馬でしたが
初めて乗馬する仲間が2人と
3人共英語が話せないので
内心、心配してましたが
全く心配なく
参加人数も多すぎず

スタッフも近過ぎず
しかも作られたコースでは無く
砂浜や川を渡ったり
馬に慣れて来た頃に観た
サンセットは本当に綺麗で
最高でした。

乗馬距離も程よく
最高の乗馬でした。

I have used this place several times to celebrate my father's birthday. It started with a beautiful sunset, and after dinner, we went up to the cabin to enjoy the amazing night view. Each year, more hotels are being built, making the night view more vibrant.

親父の誕生日祝いに何度か利用させてもらってます。きれいな夕日からはじまり、食後はキャビンに上がって最高の夜景が楽しめました。年々ホテルが増えてきて、夜景がにぎやかになってきてます。

Since I was with a customer using a wheelchair, it took a little time to board, but I was helped kindly with guidance, which was very helpful. I would like to use this service again next time.

車いす利用のお客と一緒だったので、乗車までに少し時間がかかったが、親切に誘導して貰い助かりました。次回も利用させて貰いたいと思いました。

I attended a relative's wedding in Hawaii... aloha

The day before, we had a family dinner and went to see the Rock-a-Hula show, which I had really wanted to see when coming to Hawaii. ☝️

It was the best show where I could enjoy it together with the cast, just as I expected. The staff were friendly, which added to the fun.

Next time, I will go to see it with my friends.

親戚の結婚式がありハワイへ………aloha

前日、会食を兼ね親戚皆で
ハワイに来たら是非観たかった
ロック・ア・フラショーに行ってきました。☝️

期待通りにキャストと一緒に楽しめる最高のショーでした。
スタッフの方も気さくで愉しさが増しました。

次はお友達と一緒に観にいきます。

I attended in late October 2019. The venue was beautiful, and there were relatively few guests, allowing us to enjoy the show comfortably. The content was a fusion of rock, pop, and hula, including impersonations of Michael Jackson, which were entertaining. However, overall, I felt the material was a bit outdated and lacked excitement.

I think the show would be more interesting if it mixed new and old elements more effectively.

2019年10月下旬に参加しました。
会場は綺麗で、比較的客数も少なく、ゆったりとショーを楽しむことが出来ました。ロックやポップとフラを融合した内容です、マイケル・ジャクソンの物真似など、面白い内容ですが、全体的にネタが古く、イマイチ盛り上がりに欠けると思います。

新旧織り交ぜるともっと面白いショーになると感じました。

I had been wanting to go horseback riding in Hawaii. Initially, I planned to go to Kualoa, but it seemed that the tours there had a lot of free time (waiting) during the scheduled hours, and I didn't want to be bored, so I quickly changed my plans and found this place instead. In the end, it was a great decision to change.

I was disappointed that I couldn't see the sea turtles, which they said you have a high chance of encountering, but the garlic shrimp I had in Haleiwa was very delicious, and I was able to shop at Patagonia as well. It would have been even better if I had more time, but for now, I was satisfied.

At first, I was a bit nervous about horseback riding, but the horses were used to it, so they all lined up nicely and walked leisurely, making it enjoyable even for a first-timer like me. I wanted to take a video, but I had to give up since I couldn't let go of the reins. However, others were taking pictures. I think photos from the horse's back would be a rare capture.

The coastal route was truly amazing, with beautiful scenery that felt very Hawaiian and refreshing. While the lush greens of Kualoa's nature are beautiful, I thought the blue of Hawaii's ocean was even better. I would love to repeat this experience if I have the chance again.

ハワイで乗馬をしたいと思っていました。
はじめはクアロアに行くつもりでしたが、クアロアのツアーは拘束時間内のフリータイム（待機）が多いようで、持て余すのが嫌だったため急きょ予定変更、他にないかと探して見つけたのがこちらでした。
結果、変更して大正解でした。
高い確率で遭遇できるとのことだった海亀を見ることができず残念でしたが、ハレイワで食べたガーリックシュリンプはとてもおいしかったし、パタゴニアで買い物もできました。
もっと時間に余裕があったら尚良かったですが、とりあえず満足でした。
乗馬は、最初は少しビビってしまいましたが、慣れている馬達なので、みんなお利口に1列になってのんびりと歩いてくれて、初めての私にも楽しめました。
ムービーを撮りたかったのですが、さすがに手綱から手が離せなかったため断念しましたが、他の方は撮っていました。馬の上からのビューなんて貴重な写真だと思います。
海沿いを歩くコースも景色が本当に最高で、ハワイらしく、気持ち良かったです。
クアロアの大自然のグリーンもきれいでしょうが、ハワイの海のブルーの方が良かったと思いました。
また機会があったらリピートしたいです。

I finally got to see a sea turtle! I was so happy to see it up close, and the guide was bright, fun, and amazing! I was also thrilled that I could do stand-up paddleboarding.

念願のウミガメに会えました！
近くで見ることが出来て嬉しかったし
ガイドさんが明るく楽しく最高でした！
サップが出来た事も嬉しかったです

I was thrilled to see dolphins so clearly! I didn't expect to see them up close, so it was truly moving. The slide activity was incredibly fun!

イルカがばっちり見れて最高でした！
こんなに近くで見れると思ってなかったので感動でした。
アクティビティの滑り台が最高に楽しかったです！