Reviewed by: Sumi
I made a request through the web the day before departure. The confirmation for the pickup was communicated without any stress. The driver also casually asked where I was from, which made for a nice final memory on the way to the airport.
出発前の日に、webから依頼しました。
ピックアップの確認も、ストレスなく連絡いただきました。運転手さんも、どこから来たの?と気軽に話しかけてくれて、空港までの最後の思い出が出来ました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2017/08/26 |
| Activity Date: | 2017/08/05 |
Reviewed by: madoka
I had a reservation for transportation between the hotel and the airport when returning from my trip to Hawaii. However, on the morning of my departure, I received notice that my flight from Honolulu to Japan would be delayed by 8 hours due to an approaching typhoon. I hurriedly tried to contact them, but due to the time difference, I couldn't get through. However, when I directly contacted Roberts and requested a change in the pickup time, they readily agreed, which was a great help! I felt anxious about the irregular situation in a foreign country, but I was relieved to know that I could get to the airport without any issues. Our conversation was a bit awkward, but their response was very trustworthy. I definitely plan to use their services again next time!
ハワイ旅行の帰国の際にホテル〜空港間で予約してましたが、当日の朝に日本が台風接近のためホノルル発が8時間遅れるとの連絡があり、慌ててこちらの問い合わせに連絡しましたが時差のため当然連絡付かず。しかしロバーツに直接問い合わせ、送迎の時刻の変更を申し出たところ、快諾して頂きとても助かりました‼️異国でのイレギュラーな状況で不安でしたが、とりあえず空港へ問題なく行けるという安心感が得られました。お互いにたどたどしい会話でしたが(笑)とても信頼のある対応でした。次回からも是非利用させて頂こうと思います‼️
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2017/08/26 |
| Activity Date: | 2017/08/06 |
Reviewed by: jun
The pickup was handled by a local woman. She was very pleasant and greeted us with a smile. While there are fixed-rate taxis available, considering tips, I think the included shuttle bus is more convenient and enjoyable.
ピックアップは現地の女性の方でした。すごく感じが良く、笑顔で対応して頂きました。定額タクシー等ありますが、チップなどを考えると含まれているシャトルバスは気楽で良いと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2017/08/22 |
| Activity Date: | 2017/08/19 |
Reviewed by: Chococco
I had to wait quite a bit at the airport. The car to pick me up didn't arrive for a long time, and even when it did, it seemed like they were waiting for other people until the car was full.
If you're traveling with two or more people, maybe a taxi would be a better option?
空港で結構待たされました。なかなか迎えの車も来ないし、来ても車が満席になるまで他の人を待っていたようです。
2人以上の利用ならタクシーかな?
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/08/18 |
Reviewed by: ichigekiくん
It may not be as fast as a taxi, but if you have a lot of luggage or want a smooth journey, I recommend it. Since the bus is small, it shouldn't circle around the hotel too much.
タクシー程早くは行けませんが、荷物が多い方やスムーズな旅がしたければ、お勧めです。バスが小型なので、ホテルをぐるぐる回ることはなそうです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/08/18 |
Reviewed by: rei
I waited a little at the airport, but I took a very nice bus to Waikele. Since I had some extra time, I asked to make a quick stop at Izumo Taisha. They were very accommodating with the arrangements, which was great.
空港では少し待ちましたが、とても綺麗なバスでワイケレ迄行き時間が余ったので出雲大社に急遽よってもらいました。アレンジも聞いてもらえとても良かったです。
| Rating: | |
|---|---|
| Packages: | スマートシルバー(55人乗り)プラン / ホテル⇒空港 |
| Attended as: | Friends |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/07/01 |
Reviewed by: レオのパパ
If you are staying at Hilton Village, please note that there is a considerable distance from the Grand Waikikian to the bus departure point.
ヒルトンビレッジに泊まる場合は、グランド ワイキキアンから、バスの発車場所まで、相当距離がある事にご注意を
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/07/29 |
Reviewed by: guya
Since we were on a long-term stay with a baby, we had quite a lot of luggage, but they kindly helped carry it, which was a great relief. It was reassuring even with a baby.
赤ちゃん連れの長期滞在だったのでかなり荷物が多くなってしったのですが、快く運んでくれて助かりました。赤ちゃん連れでも安心でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/08/03 |
Reviewed by: hiro355
Since it was a shared ride, it couldn't be helped, but the number of seats was tight and there was no extra space. It would be better if there were a bit more room.
乗り合いなので仕方ありませんが席数がギリギリで余裕無しでした。
もう少し余裕があると良いのですが。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/07/25 |
Reviewed by: sammy
As soon as I exited the gate, I was guided to the car, and I arrived at the hotel in no time. The staff were very friendly, and I was able to use the service with peace of mind without feeling any inconvenience.
ゲートを出てすぐに車に案内され、あっという間にホテルに到着しました。
スタッフの方もとても親切で不便を感じることなく安心して利用できました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2017/08/19 |
| Activity Date: | 2016/09/24 |
Reviewed by: OKMAKI
We arrived at the hotel almost on time. The driver was cheerful and happily shared information about the islands with other guests. There were no issues at all.
ホテルにはほぼ定刻に着きました。ドライバーの方も明るく他のお客様に離島の情報を楽しく話されてました。何の問題も無かったです、
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2017/08/18 |
| Activity Date: | 2017/08/16 |
Reviewed by: ジュンコ
I was glad that someone who could speak Japanese was there. It was great that they confirmed the departure gate and dropped me off. Thank you very much.
日本語が話せる方で、
良かったです。出発ゲート確認して降ろしてくれたのでとても良かったです。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/09 |
Reviewed by: ジュンコ
When I arrived at the group exit, it was closed that day, so I had to exit through the individual exit and went to the counter, but there was no one there. I was told that someone from another company might be over there, so I went to look for Hawaiian Airlines and checked the exit again, but I couldn't find anyone. I asked the person at the neighboring counter to borrow a phone to make contact.
I called, and they came, but even though it was supposed to be for the arriving flight, there was absolutely no response, which was really frustrating. Everyone from other companies was waiting at the exit, and I thought the prices were similar, but their service was really poor.
到着した団体用出口出るとあったが、その日は団体出口はしまっていて個人用出口から出てカウンターまで行ったがそこには誰もいなくて、他の会社の人があっちにいるかもしれないから見てこいと言われハワイアン航空のところに探しに行ったり、出口にまた行ったりしたが見つからなくて、隣のカウンターの人に頼んで電話を借りて連絡しました。
電話したので来てくれたけど、到着便に対応となっていたのに全く対応されていなくて本当に困りました。他の会社は皆んな出口で待っているのに、金額も同じようなものだと思うのに全く対応が悪いと思いました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/05 |
Reviewed by: Ayamon
They picked me up on time. The return trip was smooth, and perhaps because the roads were clear, we arrived at the airport in about 20 minutes. Upon arriving at the airport, they were aware of each airline by group and checked for us, which was helpful. They drop you off close to the check-in area of the airline, so it's reassuring. And to think that the tip is included! It's a wonderful service. I'm glad I used it.
時間通りにピックアップしてくれました。
帰り道もスムーズで道路が空いていたためか、20分くらいで空港に到着。空港に着くとグループごとに各航空会社を把握してくれていて、確認してくれたので助かりました。航空会社のチェックインの場所に近い場所に降ろしてくれるので安心です。
それでチップも含まれているなんて!!
ありがたいサービスです。利用して良かったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: a.t
I always use this service when traveling from Honolulu Airport to Waikiki with a small group. By chance, I ran into a friend who arrived on a different flight at the spot with the staff member wearing a yellow aloha shirt. My friend was using the same service, and we ended up in the same vehicle, allowing us to meet up before reaching our destination (laughs).
ホノルル空港からワイキキへの移動に、少人数の際には必ず利用しています。偶然にも、別の飛行機で到着した現地集合の友人と、黄色いアロハを着た係員さんのところで遭遇。友人も同じく利用していて、乗車する車も同じで、目的地に着く前に合流出来ました(笑)
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: ちゃっぱ
I used it for a round trip, but it took over an hour to arrive. I used it when transferring from the Big Island to Honolulu on a domestic flight. After boarding at the domestic arrival gate, we went around to the international arrival gate to pick up more passengers, which took quite a bit of time before heading to the hotel.
往復で利用しましたが、到着まで1時間以上かかりました。ハワイ島から国内線でホノルルへ移動時に利用、国内線到着口で乗ってから国際線到着口にまわり、さらに乗客を乗せてからホテルに向かうのでかなりの時間がかかります。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/08/15 |
| Activity Date: | 2017/08/12 |
Reviewed by: Melissa
Darien was PHENOMENONAL!
Learned so much about Maui, sugarcane industry and so much more.
| Rating: | |
|---|---|
| Packages: | Waikiki Hotels to Pier |
| Attended as: | Solo Travelers |
| Posted on: | 2017/08/15 |
| Activity Date: | 2017/08/12 |
Reviewed by: たろう
This was my first time using this service. The check-in counter was easy to find, right next to the group exit at Honolulu Airport, and the check-in process was simple. Additionally, the escort to the parking lot was smooth and friendly, and we boarded the bus quickly with almost no waiting time. I was very satisfied with the service.
今回初めてこちらのサービスを利用しました。チェックインカウンターもホノルル空港の団体出口のすぐ隣でわかりやすく、簡単にチェックインできました。また、その後の駐車場へのエスコートもスムーズで親切、バスへの乗車もすぐで待ち時間はほとんどありませんでした。とても満足できるサービスでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/08/13 |
| Activity Date: | 2017/07/23 |
Reviewed by: Ayamon
The bus transfer within the airport and customs inspection took a lot of time. It took about two hours from the scheduled arrival time of the flight, but I was kindly guided to the bus parking area. The driver was also friendly and helpful.
Additionally, the fact that this plan included a tip was very appealing as it saved me the hassle of preparing one.
空港内のバス移動と税関検査にとても時間がかかってしまいました。飛行機の到着予定時刻から2時間ほどかかってしまったのにも関わらず、丁寧かつ親切にバスの駐車場まで誘導して頂きました。
ドライバーも親切で良かったです。
あとこのプランにはチップが含まれていることも、用意する手間が省けて大変魅力的でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/08/12 |
| Activity Date: | 2017/08/08 |
Reviewed by: 匿名希望
The waiting time at the airport was short, and I was taken right to the front of my accommodation, so it was very convenient. I think I will use this service again next time.
空港での待ち時間も短く、宿の目の前まで送ってもらえたので、とても楽でした。次回も利用すると思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/08/12 |
| Activity Date: | 2017/07/28 |
Reviewed by: 匿名希望
I was told by the driver on the way there that they would come to pick me up here, so I waited, but it seemed to be a misunderstanding. The driver for the return trip said, "That's not right!!!" After explaining the situation, they understood, but I felt sorry for the Western passengers who had to wait.
行きのドライバーさんから、ここに迎えに来るから、と言われたところで待っていたら、違ったようで、帰りのドライバーさんから、違うよっ!!!と言われました。事情を説明したら分かってもらえましたが、同乗の欧米人?をお待たせしたようで申し訳なかったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/08/12 |
| Activity Date: | 2017/07/22 |
Reviewed by: かんちゃん
I was glad that they picked me up on time. Since the tip was included, I could relax during the ride.
ピックアップ時間通りに迎えに来てもらって良かったです。
チップも込みなので、安心して乗っていられました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2017/08/11 |
| Activity Date: | 2017/08/08 |
Reviewed by: ともこ
They were at the luggage pickup location and found it right away! I really appreciate them carrying my heavy luggage without a hint of displeasure.
荷物の受け取り場所にいてくれて、すぐに見つけてくれました!
重い荷物を嫌な顔一つせず運んでくれて大変感謝です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/03 |
Reviewed by: KEI
The arrangements were smooth. The pick-up and drop-off after arrival were also seamless, making it very convenient and a great value for the price. I will definitely use this service again next time.
手配までもスムーズです。到着後もスムーズに送迎してもらえるので料金もお得で大変便利でした。次回もまた利用させて頂きます。
| Rating: | |
|---|---|
| Packages: | 空港⇒ホテル<車種指定無し/7名乗り> |
| Attended as: | Couples |
| Posted on: | 2017/08/08 |
| Activity Date: | 2017/08/03 |
Reviewed by: Travelfreak
Punctual, professional, friendly, knowledgeable great in everyway
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2017/08/08 |
| Activity Date: | 2017/08/05 |
Reviewed by: sora
The hotel's location was right in the middle of Waikiki, so our arrival time was a bit delayed. The bus is easy to understand, making it easy to find.
ホテルのロケーションがワイキキの真ん中だったこともあり、到着時間が少し遅れました。バスはわかりやすいため、見つけやすいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2017/08/06 |
| Activity Date: | 2017/07/04 |
Reviewed by: たかぴ
I was taken from Honolulu Airport to Outrigger Beach, and although it was a shared ride, it was comfortable and great. The wait time was short, and I definitely want to use it again next time.
ホノルル空港からアウトリガービーチまで乗せてもらいましたが乗り合いでしたが快適でよかったです。待ち時間も少なく次回もぜひ利用したいと思いました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/08/05 |
| Activity Date: | 2016/10/12 |
Reviewed by: リラコ
The scheduled pick-up time had passed, and I was quite anxious when a car from another tour company, Roberts, arrived. When I explained the situation to the driver, he called the assigned driver and informed me that they were delayed due to traffic but that everything was fine. Thanks to that, I was able to wait with a bit more peace of mind, but in the end, I waited for nearly 30 minutes. It was quite nerve-wracking, but for some reason, the driver was very cheerful, and the atmosphere in the car was very pleasant; everyone seemed to be having a good time (we were the only two Japanese people).
迎えの予定時間を過ぎても車が来ず、かなり不安になった時に別ツアーのロバーツの車が。
ドライバーの方に事情を話すと担当のドライバーに電話をしてくれて「渋滞で遅れているけど大丈夫」とのことでした。
おかげでやや安心して待つことが出来ましたが結局30分近く待ちました(^^;
かなりドキドキさせられましたがなぜかとても陽気なドライバーさんで車内はとても和やかで皆さん楽しそうでした(日本人は私たち二人だけでした)
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/08/04 |
| Activity Date: | 2017/05/08 |
Reviewed by: ブースカ
The pickup time was perfect. Since I registered my flight number, they stopped and dropped me off at each airline without me having to say anything. The shuttle was spacious and comfortable.
ピックアップ時間もぴったり。
便名を登録しているので何も言わなくても
航空会社毎に止まって降ろしてくれます。
大きめのシャトルで快適でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2017/08/04 |
| Activity Date: | 2017/08/01 |
Reviewed by: Barbara Williams
We had your stunning leis delivered as a surprise to our son and Daughter-in-law at Honolulu Airport. Beautiful! Great surprise! Thank you so much. We will certainly use your company again!!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2017/08/03 |
| Activity Date: | 2017/07/31 |
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Aloha Barbara!
Thank you for that wonderful review! Your greeter, Raychel, has been with us delivering aloha for some years now. She was happy to have "lei'd" Sean and Susie because the surprise meant so much to them. We hope they had a wonderful time here on the islands!
Mahalo!
-- Jesse I.