Reviewed by: J and M with family
Paid boat ride is non-refundable when dock is damaged. This policy should be modified to go right by the customer and website need to stop bookings. I could just easily drove there with my rental car and just check out the sites. The money I spent for the boat could have been used to pay for the submarine tour!
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| Packages: | 09:45 AM Arizona Memorial Tour from Waikiki (Daily) |
| Attended as: | Families |
| Posted on: | 2022/01/08 |
| Activity Date: | 2021/12/19 |
Reviewed by: Tim & Meosha
Very happy with the entire experience. Ryan was awesome to have as a guide. Would definitely do it again. Hike was super fun and informative, and the river crossings and swimming hole at the end of the first half was great. Nothing but great things to say!. Thanks Ryan for the awesome day and super chill time today. Can't wait until the camping experience is up and running so I can take another trip out here and sign right up!
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| Packages: | The Big Adventure (3.5-Mile Hike) |
| Attended as: | Friends |
| Posted on: | 2022/01/07 |
| Activity Date: | 2022/01/06 |
Reviewed by: Robyn Martin
Lasted way longer than we were told. People were lined up to get off an hour before we docked. The meal was tasty but not filling. The entertainment was great and the dancers were absolutely amazing. The staff of very friendly and Overall it was a good experience just not something I would do again. If you get motion sickness I would think twice about this I saw many people spend the entire cruise in the bathroom.
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/01/05 |
| Activity Date: | 2021/12/31 |
Reviewed by: Mike B
The Chief and his crew put on an excellent show. Highly recommended!! Since everyone was vaccinated, we could all enjoy normal life even if masks are still required. Would definitely go again! Mahalo!
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| Packages: | Royal Package: Premium Seating, Flower Lei Greeting & 3 Drinks |
| Attended as: | Families |
| Posted on: | 2022/01/05 |
| Activity Date: | 2022/01/03 |
Reviewed by: Nanie
I loved it, food was great. Show was amazing.10 out of 10 I would go again.
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| Packages: | Paradise Package: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
| Attended as: | Families |
| Posted on: | 2022/01/05 |
| Activity Date: | 2022/01/03 |
Reviewed by: rich crumley
Thank you for the great evening!!! Our family enjoyed everything and even learned a little Polynesian tradition and history - Thanks!!!!!!!!!!
Aloha and mahalo for your review Rich! We are glad the whole family enjoyed at the luau. We hope to see you soon!
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| Packages: | [5:00 PM Show] Silver Package: Standard Seating + One Drink |
| Attended as: | Families with Young Children |
| Posted on: | 2022/01/03 |
| Activity Date: | 2021/12/07 |
Reviewed by: Virgibell
A great location to view the Waikiki fireworks at midnight to ring in the New Year. However, do not attempt if you get sea sick easily, no matter how many Dramamine you take! 3/4 of the guests got sea sick last night. Rough waters = sea sick.
The food and dessert was great. We had a nice size steak, and a nice lobster. Dessert was good too.
The hula show was nice. There was a nice singer and a sax player too.
The lady who played the ukulele was nice, but could have played more. There were times w no music at all.
I recommend this, but not with bad weather. We took a chance because we booked this trip for New Year’s Eve, but will not do it again if rough waters are out n about.
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| Packages: | Celebration Dinner Package, Live Jazz & Hula Show |
| Attended as: | Families |
| Posted on: | 2022/01/02 |
| Activity Date: | 2021/12/31 |
Reviewed by: eldon
the driver was early;
people after me were not so late;
the driver got a huge tip from me
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2022/01/01 |
| Activity Date: | 2021/12/30 |
Reviewed by: KQRenz
I have the privilege of doing lots of different activities due to my job and the this tour tops them all! Doing an eBike tour is a must for me in the cities I visit. Doing a mountain eBike tour in a movie set location with ocean and mountain views puts it over the top. Our guide, PJ, was very knowledgeable and fun to spend time with. He was able to answer the questions we threw at him and even got our sense of humor. This is a must for anyone visiting Oahu.
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| Packages: | 2-Hour E-Bike Tour (Beginner Level) |
| Attended as: | Families |
| Posted on: | 2022/01/01 |
| Activity Date: | 2021/12/29 |
Reviewed by: まいむ
It seems that I almost missed the pickup due to the hotel checkout being right on time, but when I hurriedly called, the receptionist arranged for the driver to come back. The bus was mostly filled with Western travelers, and it was at full capacity. I imagine it was challenging for them to handle the sudden situation and explain things to other guests, but the driver was very kind and made various considerations while saying, "I'm sorry." I truly felt relieved and am very grateful. While American service can often feel quite dry, this company has a long history of dealing with Japanese travelers, so I felt a very Japanese spirit of hospitality.
ホテルのチェックアウトが時間ギリギリでピックアップとすれ違ってしまったようですが、焦って電話したところ再度戻ってきてくれるように受付の方が手配してくれました。バスは欧米の方がほとんどでしたが満席状態、順番にホテルを回っていたとのことで急な対応や他のお客さんへの説明も大変だったと思いますが、運転手さんも優しい方で、ごめんねーと言いながら色々気遣ってくださいました。本当にホッとしましたし、ありがたい限りです。アメリカのサービスは往々にしてドライと感じることも多いですが、日本旅行者との付き合いも長いので、すごく日本的なサービス精神を感じさせる会社さんです。
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| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2021/12/31 |
| Activity Date: | 2021/12/29 |
Reviewed by: Tammie
Staff were great. Food was good. Entertainment was fun.
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| Attended as: | Families |
| Posted on: | 2021/12/27 |
| Activity Date: | 2021/12/25 |
Reviewed by: まいむ
There are Red, Green, Pink, Blue, and Purple options, but due to the year-end or perhaps the impact of COVID-19, currently only Red, Pink, and Blue are available. It's a strange conversion method where instead of being valid for four consecutive days from ticket exchange, you can use four days within a one-week period. The three lines mentioned above can take you to classic tourist spots and shopping centers, so I think it's great for first-time visitors to Hawaii. The vehicle is always ventilated with the windows open, and both the driver and ticket staff were friendly and nice.
レッド・グリーン・ピンク・ブルー・パープルとありますが、年末のせいかコロナの影響か、現在使えるのはレッドとピンクとブルーのみです。不思議な換算方法で、チケット引き換えから連続4日間ではなく、1週間の期限の中で4日分使えるというシステムとのこと。上記3ラインはオーソドックスな観光地やショッピングセンターは回れるので、初ハワイの方には良いかと思います。車内は常に窓を開けて換気対策をしていますし、運転手の方やチケット担当の方はみなフレンドリーで良かったです。
Dear Maimu,
Thank you very much for using the Waikiki Trolley. Currently, due to the impact of the coronavirus, we are operating only three lines, and we sincerely apologize for the inconvenience this may cause our customers. We hope to restore the other lines as the situation in Hawaii changes. We look forward to your next visit.
まいむ様
この度はワイキキトロリー をご利用頂き誠にありがとうございました。
現在はコロナウイルスの影響により3ラインのみの運行となっておりましてお客様方には大変ご迷惑をおかけしております。
今後、ハワイの状況が変わり次第他のラインも復活させていきたいと思っております。
またのご利用をお待ちしております。
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| Packages: | 4日間乗り放題パス |
| Attended as: | Solo Travelers |
| Posted on: | 2021/12/26 |
| Activity Date: | 2021/12/25 |
Reviewed by: Riverside CA Family
The experience was more than worth the price paid for admission. If you’re loaded and wealthy with a family of five, then yeah spend on the ATV experience. But this 90 minute bus tour was well worth the money. Our tour guide, Haydn, was awesome! We’ve been on a number of guided tours in Hawaii and Haydn is energetic, funny and knowledgable. He even offers to take great family photos or individual pictures, too! I don’t know of any tour guides that will do that. I own an RV, so driving around and talking would be difficult, especially at this ranch. Haydn does a great job navigating turns and difficult terrain. He manages to do this while cracking jokes and recalling detailed information and trivia. This tour stops and allows passengers to get out and take great pictures. You still have access to look around the grounds including the ranch history exhibit, horses, and gift shop. This tour is highly recommended.
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| Packages: | 90-minute Hollywood Movie Sites & Ranch Tour (Until Feb 6th) |
| Attended as: | Families |
| Posted on: | 2021/12/24 |
| Activity Date: | 2021/12/22 |
Reviewed by: Kevin and Aida
great tour of the house and lunch with cast member Sean, my wife is a big fan of the show and this tour was a major highlight of our visit to Honolulu. Sean the tour guide was excellent, he was very informative and set up our lunch at the house. He stopped at a shopping center where Jack Lords statue is located and allowed us to take pictures. we had a great time, small tour with 6 people made it that more personable.
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| Packages: | Lunch at McGarrett's |
| Attended as: | Couples |
| Posted on: | 2021/12/22 |
| Activity Date: | 2021/12/15 |
Reviewed by: Kara
This tour had an amazing jam packed day. I was very happy to get to see the Byodo-In temple, as well my family loved the Waimea Falls swim!
Awesome Kara! We are super happy to hear this. Mahalo for sharing and thank you for joining us. We are truly grateful!
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Families |
| Posted on: | 2021/12/21 |
| Activity Date: | 2021/12/21 |
Reviewed by: Jalisha
The whole reason we purchased this day trip was for the USS Arizona Memorial. There were issues with the dock, so we were not able to go out and view…
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| Packages: | Passport to Pearl Harbor |
| Attended as: | Couples |
| Posted on: | 2021/12/19 |
| Activity Date: | 2021/12/16 |
Reviewed by: Adrienne
Great tour guide and beautiful ranch at Kualoa. Would be interested in their other events
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| Packages: | 90-minute Hollywood Movie Sites & Ranch Tour (Until Feb 6th) |
| Attended as: | Couples |
| Posted on: | 2021/12/19 |
| Activity Date: | 2021/12/17 |
Reviewed by: Mary K
How could you not do this tour? I was amazing and well worth a day away from the beach.
Thank you Mary K for sharing this. We are ecstatic to hear that you enjoyed your tour. Mahalo for joining us!
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| Packages: | Pearl Harbor City Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2021/12/18 |
| Activity Date: | 2021/11/22 |
Reviewed by: Brian Bartholomew
Our tour guide was amazing! The scenery was breath taking. What a great way to spend 2.5hrs. We will be back.
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| Packages: | 2.5 Hour Deluxe Jurassic Movie Set Adventure Tour (Until Feb 6th) |
| Attended as: | Families with Young Children |
| Posted on: | 2021/12/18 |
| Activity Date: | 2021/12/16 |
Reviewed by: Toni Everhart
What a neat idea to use wet & wild for this event. I expected more for $155. The food was cool & the lime was closed by the time I wanted to go back for more desert. The piece of cake was so small. )1”inch square)
The show with the dancers & fire eaters was pretty good
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| Packages: | Paradise Package: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
| Attended as: | Couples |
| Posted on: | 2021/12/15 |
| Activity Date: | 2021/12/13 |
Reviewed by: Manuel & Janine
We learned so much about the island and the TV show.
We had a nice group.
Sean paid a lot of attention to safe Covid rules like a small group, vaccination record, face masks and temperature check. We really appreciated it.
The highlight was the McGarrett House with Shawn Garnett. Although he had not been fully recovered from a hospital stay he had spent time with us. Awesome guy <3
Best regards. See you next time.
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| Packages: | Lunch at McGarrett's |
| Attended as: | Couples |
| Posted on: | 2021/12/15 |
| Activity Date: | 2021/12/13 |
Reviewed by: ARavat
A very well conducted tour highlighting the must see's around Oah'u. Danny, our guide provided us with so much information, both historical as well as cultural, making the experience memorable, despite the rains. Our entire group felt like an extended family, long-lost cousins just Danny mentioned, who stepped up to help me when I had a minor mishap. And Danny thank you for the tasty malasadas :)
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2021/12/12 |
| Activity Date: | 2021/12/06 |
Reviewed by: Timid folks
This adventure is for the thrill-seeker; definitely not for the faint-of-heart. It was not what we expected as we hoped to see Hawaiian countryside that we couldn't see from a tour bus. What we saw were a lot of trees and hills and horses. We held on for dear life as the tour guide drove at high speed around curves and up and down hills. The campfire dinner was very good, but it was difficult to enjoy it because the wind was so strong and chilly. Some people might really appreciate this adventure, but it was not for us.
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| Packages: | 2-hour Sunset Off-Road Tour with Campfire Dinner |
| Attended as: | Friends |
| Posted on: | 2021/12/12 |
| Activity Date: | 2021/11/29 |
Reviewed by: V Garza
Our drivers were fantastic! We learned a ton about the land and enjoyed the picnic lunch near the end. Beautiful views again, the two girls that toured us around very fun and tailored the experience to the vehicle. We had adults in one and children in the other. By far our favorite activity during our stay in Oahu.
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| Packages: | 90-min Off-Road Tour with Picnic Lunch |
| Attended as: | Families |
| Posted on: | 2021/12/11 |
| Activity Date: | 2021/11/20 |
Reviewed by: Dkalo
Nice rainforest hike to a beautiful waterfall. Friendly and experienced guide and a well organized operation. We had a great time.
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| Packages: | Hawaiian Waterfall Hike at Manoa Falls |
| Attended as: | Couples |
| Posted on: | 2021/12/10 |
| Activity Date: | 2021/12/08 |
Reviewed by: Bobby
Hi!
The tour was beautiful! I’d say my favorite part was the Farm tour. They showed us some beautiful nature moments and we got to taste some of the food. The Jungle keep expedition would’ve been my favorite part however the portion where they visit the bunker was quite unsophisticated and it really cheapened the experience for me. It was extremely dated and looks like it hasn’t been changed in a decade or two. There we’re some portions we’re it looked like an artists graffitied some movie art to make a section exciting but in my opinion it looked unprofessional and naive.
The charm of the ranch is the beautiful moments in nature and the warm stuff. All the staff were so sweet and caring! However, if your going for the movie portions, it’s not really as sophisticated as you’d hope. For example the skull mountain bones have been taken apart by visitors of past and don’t look as good as they did in the films.
Overall I really enjoyed myself and would recommend all to visit! I just wish there movie portions we’re more sophisticated and were updated with technology of this decade.
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| Packages: | Best of Kualoa Combo - Movie Tour, Jungle Tour, Farm Tour & Lunch |
| Attended as: | Couples |
| Posted on: | 2021/12/10 |
| Activity Date: | 2021/12/08 |
Reviewed by: Jim and Deanna
We enjoyed our visit to the Bishop Museum. The Hawaii Hall has so much information about the culture, from people to plant use to gods. We also used the QR codes to access additional information about the exhibits and found this information very helpful.
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| Packages: | General Admission |
| Attended as: | Couples |
| Posted on: | 2021/12/10 |
| Activity Date: | 2021/12/08 |
Reviewed by: Jamie Caldwell
We had a group of 7 for this tour and it was perfect to see the highlights of the island, outside of Honolulu. Stephanie was a fantastic tour guide and driver!! She gave a lot of info and local insight on hang outs, fun facts, etc. I would definitely recommend this tour for anyone that wants to see more of what the island has to offer! I have so many pictures and was able to buy some of the unique foods and items Hawaii has to offer as well.
Hello Jamie,
Thank you for spending your time for a review. We are glad you had a great time with Stephanie. I will let her know of the fabulous review you gave her. I believe she will be very happy to hear. We hope you and the rest of your group have a great time in Hawaii.
Mahalo
Jonah
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| Packages: | Diamond Head Hiking Tour & Island Tour Experience [until May 11, 2022] |
| Attended as: | Families with Young Children |
| Posted on: | 2021/12/10 |
| Activity Date: | 2021/12/09 |
Reviewed by: Marcela
Horrible service! She was rude and very disrecpectful. Service Dec.12/2021 6pm. She changed the times of my pick up three times and got mad at me for it and called me a lair. I ended up calling a TAXI. I will be making a dispute with my credit card provider
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2021/12/09 |
| Activity Date: | 2021/12/07 |
Reviewed by: Kevin
This was a surreal experience! Toured the whole island of Oahu and saw so many sites I didn't even know about when I first researched the island. I was very impressed as was the whole family!
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| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2021/12/08 |
| Activity Date: | 2021/11/21 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha J & M Family,
Yes, unfortunately the dock was temporarily closed. The National Park Service does not provide us with refunds as the Pearl Harbor Visitor Center has so much to offer with its monuments, exhibits, attack film and museums. You are also able to pay your respects to the fallen from the dockside, which is always open.
We regret that you did not feel the tour guide's knowledgeable narration to/from Waikiki and Pearl Harbor, nor the hassle of driving/parking was worth it. Please accept our apologies and thank you for your valuable feedback. We hope your overall stay in Hawaii was a safe and enjoyable one. Stay well.