Page 57) Things to Do in Oahu in 2026 – Tours & Activities | HawaiiActivities.com

All Reviews for Snorkeling Cruises & Tours in Oahu

Overall Rating

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Reviews

7893 reviews

2.5-Hour Turtle Snorkel Sail Tour from Waikiki Beach - Cold Brew Coffee, Snacks & One Drink Included

Pretty day

Reviewed by: Kara

got a little sea sick myself to be prepared for this in case

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Packages: Late-Morning Snorkel Cruise (11:45 AM)
Attended as: Couples
Posted on: 2023/07/17
Activity Date: 2023/06/01

サンドバー シュノーケリングクルーズ バナナボートなど選べるプラン 海に浮かぶラウンジ&船上ライブミュージック アルコール購入可 <午前・午後/日本語クルー>

There were many fish where my feet could reach. 足がつくところにもたくさんの魚がいました。

Reviewed by: まごさ

There was a live performance on the boat, which was enjoyable. During snorkeling, I was able to see many fish even in shallow areas, which was delightful. Since I had been in the water for a long time, it was cold on the way back on the boat, so I think it would be good to spend some free time in the sun.

船の中でもLive演奏があり楽しめました。シュノーケリングは足がつくところでもたくさんの魚を見られて満喫です。ずっと海に入っていたので帰りの船の中が寒かったので日に当たりながら自由時間を過ごされるとよいと思います。

Reply from activity provider

Thank you for participating in the tour and for sharing your experience. We look forward to your next visit. From all the staff at KBOS.

この度はツアーへのご参加、体験をシェアして頂きありがとうございました。またのご参加お待ちしております。 KBOS スタッフ一同

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Packages: 午前プラン
Attended as: Families
Posted on: 2023/07/17
Activity Date: 2023/06/17

サンドバー シュノーケリングクルーズ バナナボートなど選べるプラン 海に浮かぶラウンジ&船上ライブミュージック アルコール購入可 <午前・午後/日本語クルー>

It's a shame that the sandbar is not visible. サンドバー見えず残念

Reviewed by: t.kozakai24

Unfortunately, the sandbar didn't appear.
But the sea was very beautiful, and the activities were fun. The live band on the way there and back was really great.
I want to challenge myself to see the sandbar again someday.

サンドバーは残念ながら現れませんでした。
でもとても海がキレイでアクティビティも楽しかったです。行き帰りの生バンドもめちゃくちゃよかった。
またいつかサンドバーを見にチャレンジしたいです。

Reply from activity provider

It seems that the water level was high. The ocean conditions vary daily and cannot be controlled, but I am very happy to hear that you enjoyed the beautiful waters of Hawaii. Thank you for participating in the tour. From all of us at KBOS.

水位が高かったようですね、海の状況は日々異なりコントロール出来ませんが、ハワイのきれいな海を楽しんで頂けた様で大変嬉しく思っています。この度はツアーへのご参加ありがとうございました。 KBOS スタッフ一同

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Packages: 午前プラン
Attended as: Families
Posted on: 2023/07/17
Activity Date: 2023/07/12

Captain Bob's Kaneohe Sandbar Snorkeling Tour & BBQ Lunch with Waikiki Pickup

Great Snorkeling Trip!

Reviewed by: Marina

We had such a great time on this snorkeling trip! It was very planned, the crew was polite, accommodating and very friendly and the lunch was delicious. Our whole experience was incredibly enjoyable. Word of advice to the future participants- listen carefully to the instructions before snorkeling and you’ll see a lot under the water. We saw many fish and a turtle. It was amazing!

  • Sandbar!

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Rating:
Packages: Standard Package
Attended as: Couples
Posted on: 2023/07/17
Activity Date: 2023/07/14

Kaneohe Sandbar Tour with Snorkel, Kayak, SUP & Live Hawaiian Music - Kaneohe Bay Ocean Sports

Awesome adventure

Reviewed by: David Hohrine

There was something for everyone in our group of 11 people (ranging in ages from 3 to 68). Lunch was tasty, the crew was great, and everyone found things to enjoy. Booking was easy and the area is beautiful. We even saw a sea turtle swimming with us!! We definitely recommend this for other families.

Reply from activity provider

Mahalo David for your review! We're so glad the group had a great time. -Team KBOS

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Rating:
Packages: Afternoon Standard Package with Lunch
Attended as: Families
Posted on: 2023/07/16
Activity Date: 2023/07/14

サンドバー天使の海 シュノーケリング&ウミガメウォッチクルーズ 船上のBBQグリルで焼くハンバーガーランチ付き!<午前/日本語クルー>

The hamburger is delicious! ハンバーガー上手い!

Reviewed by: ft2383

The hamburger I had for lunch was amazing! I wasn't expecting much, but it was overwhelmingly better than the burgers around here!

ランチに出るハンバーガー最高でした!
期待してなかったけど、その辺のハンバーガーより圧倒的に美味しかった!

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Packages: BBQハンバーガーランチ付きプラン
Attended as: Couples
Posted on: 2023/07/16
Activity Date: 2023/07/14

ハナウマ湾シュノーケリング ベテラン日本語ガイドがご案内する少人数制ツアー 貸切プランあり<半日>

I'm glad I signed up for the tour! ツアー申込みして正解でした!

Reviewed by: Mari

I visited Hanauma Bay for the first time this time. Before making a reservation, I considered going on my own instead of a tour, but I was glad I chose to book a tour.

First of all, Hanauma Bay is reservation-only and very popular, so securing an entry reservation is quite difficult. Additionally, the parking lot is extremely crowded upon arrival, and the guidance is complicated, so if you don't have a decent understanding of English, you might struggle. There are also announcements regarding precautions before entry, but everything is in English, and there is no Japanese guidance, so it can be challenging to understand the content if you're not familiar with English.

By booking a tour, I was able to secure an entry reservation without any issues, and the transportation from the hotel to the site, along with Japanese interpretation and explanations, made the process much smoother. Thanks to the tour allocation, I was able to enter without unnecessary waiting time compared to general visitors.

The snorkeling itself was also very easy because the guides were very experienced and explained everything clearly. (For example, they advised me to unlock my smartphone in advance if I wanted to take photos.) While swimming, there was a guide swimming at the front, and another guide watching carefully from behind. They kept an eye out for participants who seemed to be struggling and would lead us to areas with plenty of fish, so I felt safe participating.

On the day I went, there was some wind and slightly higher waves, so the water was a bit murky, and the visibility didn't seem very high, but I think that's just due to the weather and sea conditions. Even in those conditions, it was enjoyable, so I believe it’s worth going. Even if you don't swim, Hanauma Bay is beautiful just to look at.

In my personal opinion, during the transportation from the hotel to the site, we passed through local areas that are not typically visited on trips, and the local guide provided detailed explanations, allowing me to learn about a side of Hawaii that is not just the tourist spots, which made me happy.

If anyone is considering booking a tour, I would highly recommend it.

今回初めてハナウマ湾を訪れました。
予約前はツアーではなく自力で行くことも検討していましたが、ツアーを申込んで正解でした。
まず、ハナウマ湾は予約制かつとても人気なので入場予約を取ることがそもそも難しいです。
さらに到着後の駐車場は非常に混雑しており、案内も複雑なので英語をそれなりに理解してないと手こずるかと思います。
また入場前に注意事項等の案内がありますがすべて英語で日本語案内などはありませんので、ここも英語に慣れている方でないと内容理解が難しいです。
ツアーを申込むと入場予約を確実に取ることが出来、ホテルから現地までの送迎、日本語での通訳・説明、また入場する際もツアー枠?のおかげか一般の方よりもかなりスムーズに無駄な待ち時間もなく入ることが出来ました。

またシュノーケル自体もガイドの方たちが非常に慣れていて、分かりやすく説明してくださるのでとてもやりやすかったです。
(例えば、スマホを持っていって撮影したいなら事前にロック解除をしといた方がいいですよ、など細かくアドバイスを下さいました)
泳いでる最中も先頭で泳ぐガイドさんの他に後ろできちんと見守ってくださるガイドさんがいらっしゃいます。辛そうにしてる参加者などがいないかしっかり見ていてくださり、魚がたくさんいる場所に手を引いて連れて行ってくれたりしますので安心して参加できます。

私が行った日は風があり波が少し高い日だったので海の中も少し濁っていて、透明度はあまり高くないように感じましたが、それは天候や海の状態なので仕方ないことだと思います。
そんな状態でも楽しかったので行く価値はあると思います。また泳がなくてもハナウマ湾は見てるだけでも美しい海です。

個人的な意見にはなりますが、ホテルから現地までの送迎の際、旅行ではあまり行かないローカルエリアなどを通るのですが、現地ガイドさんがここも細かく説明してくださって観光地としてのハワイではないハワイを知ることが出来たので嬉しかったです。

もしツアー申込みを検討されてる方がいらっしゃればおすすめしたいと思います。

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Packages: 7:00スタート
Attended as: Couples
Posted on: 2023/07/16
Activity Date: 2023/07/12

Kaneohe Sandbar Tour with Snorkel, Kayak, SUP & Live Hawaiian Music - Kaneohe Bay Ocean Sports

Sand Bar

Reviewed by: Tee Rith

A great place for small kids and adults due to shallow water. Good side excursions included with the price such as canoeing, paddle boarding, and snorkeling, but there's some waiting time for canoeing and paddle boarding due to limited availability.

Reply from activity provider

Mahalo for the review. - Team KBOS

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Rating:
Packages: Morning Standard Package
Attended as: Families
Posted on: 2023/07/15
Activity Date: 2023/06/20

Kaneohe Sandbar Tour with Snorkel, Kayak, SUP & Live Hawaiian Music - Kaneohe Bay Ocean Sports

One of my bucket lists to do in Oahu.

Reviewed by: P. Rith

Due to the price, I was debating whether to purchase this excursion for a family of four. I bit the bullet and purchased it; let me tell you, my experiences from the beginning to the end of the trip, it was magical. Just the drive to the location was a joy in itself, engulfed with the "aw" moment, witnessing the green mountains to the curvy roads. As we arrived at the boating dock, the instruction instructed us to check in near the deli Shop under the red umbrella. We were greeted by smiles and they quickly got us onto the boat after signing the waivers. The boat ride to Kaneohe Bay was worth it-the purchase included a simple breakfast (donuts, orange Juice, and water), live music (please tip the band), and the scenery was heavenly. The best part of this excursion was seeing my family enjoying every moment in the clear water, snorkeling, kayaking, and paddle boarding. The staffs were friendly educating us about the sea animals when we were snorkeling.

Overall, one of the best experiences ever. I would definitely do this again if I were to be in Oahu.

Reply from activity provider

Mahalo for sharing your experience! So glad we got to be part of your trip to Oahu. Come back soon! - Team KBOS

  • the view

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Rating:
Packages: Morning Standard Package
Attended as: Families with Young Children
Posted on: 2023/07/15
Activity Date: 2023/06/20

ハナウマ湾シュノーケリング ベテラン日本語ガイドがご案内する少人数制ツアー 貸切プランあり<半日>

The best! 最高

Reviewed by: ふみこ

I was taken care of six years ago as well. This time, I really appreciate you listening to my request for a change in the return location and taking care of my beginner partner. I truly thank you! I want to go again before I turn 70!

6年前にもお世話になりました。
今回も帰りの、場所の変更も聞いてくださり、初心者のパートナーのケアもして頂き、本当に感謝です!70歳になる前にもう一度行きたいです!

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Rating:
Packages: 7:00スタート
Attended as: Friends
Posted on: 2023/07/15
Activity Date: 2023/06/23

サンドバー シュノーケリングクルーズ バナナボートなど選べるプラン 海に浮かぶラウンジ&船上ライブミュージック アルコール購入可 <午前・午後/日本語クルー>

Beginner-friendly 初心者むき

Reviewed by: coco

It's an activity in shallow water, so you can enjoy it without any worries. On the banana boat, I had to use all my leg and arm strength to avoid being thrown off, and I ended up with a bit of muscle soreness. I guess I'm not used to exercising. The fish were incredibly cute!

浅瀬でのアクティビティなので、不安無く楽しめます。
バナナボートは振り落とされない様に、脚力、腕力全開で、少し筋肉痛になった。日頃の運動不足だね。
お魚が最高に可愛かったよーーー

Reply from activity provider

Thank you for participating in the tour and sharing your experience. From all of us at KBOS.

この度はツアーへのご参加、体験をシェアして頂きありがとうございました。KBOS スタッフ一同

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Packages: 午前プラン(バナナボートまたはバンパーチューブ付き)
Attended as: Friends
Posted on: 2023/07/13
Activity Date: 2023/05/12

サンドバー キャプテンブルース 天国の海®︎ シュノーケリング貸切クルーズ 豪華なラウンジボートやスピードボートでプライベート時間を満喫<6名まで/英語クルー>

It was truly the best! 本当に最高でした!

Reviewed by: カオリ

I used a private speedboat. The first half had bad weather and it rained, but thanks to Captain Kekko's consideration, we were able to spend our time comfortably. The weather improved in the second half, and we enjoyed snorkeling, making it a fantastic experience. I would like to use this service again.
P.S. I think choosing the right season is important. The low ratings are mostly in March.

貸切スピードボートで利用しました。
前半は天気が悪く、雨も降りましたが、キャプテンケッコーの気遣いもあり、快適に過ごせました。
後半は天気も良くなり、シュノーケリングも楽しめましたし、最高の体験をすることができました。
また利用したいと思います。
PS
季節選びは重要だと思います。
低評価は大体3月です。

Reply from activity provider

Thank you for participating in the Captain Bruce's Paradise Ocean Tour. The weather in Hawaii can be unpredictable, and it's not uncommon for it to suddenly rain even when it seems sunny during the tour. That's why our staff prays every day, "May the weather be nice!"

The Paradise Ocean offers different scenery depending on the month and the weather, so we would be delighted if you could join us again. Captain and crew are looking forward to seeing you!

Mahalo!

この度はキャプテンブルース天国の海ツアーにご参加いただきありがとうございました。
ハワイの天候は変わりやすく、ツアー中も晴れていたと思ったら突然雨が降り出すこともありますね。なので毎日スタッフ一同”天気になあれ~”とお祈りしております。
月によって、天気によって異なる風景を見せてくれる天国の海ですので、またぜひご参加いただけましたら幸いです。キャプテン&クルーもお待ちしております!
Mahalo!

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Packages: スピードボート利用プラン (2024年3月まで)
Attended as: Families
Posted on: 2023/07/13
Activity Date: 2023/07/11

Kaneohe Sandbar Tour with Snorkel, Kayak, SUP & Live Hawaiian Music - Kaneohe Bay Ocean Sports

Fun time!

Reviewed by: Cali

Went with a few friends & we had a good time! The music was great, crew was friendly & helpful, & we enjoyed the floating lounge. I wish inner tubes would have been provided to float in the water, but not a huge deal. Overall, would recommend!

Reply from activity provider

Mahalo for the review! - Team KBOS

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Rating:
Packages: Afternoon Standard Package with Lunch
Attended as: Friends
Posted on: 2023/07/13
Activity Date: 2023/07/11

Kaneohe Sandbar Tour with Snorkel, Kayak, SUP & Live Hawaiian Music - Kaneohe Bay Ocean Sports

AMAZING EXPERIENCE

Reviewed by: Teri

This was my first time to Hawaii and I took my son and out of all of our excursions this was by far the best one hands-down! Each and everyone of the crew members were so friendly and helpful and made you feel as if you were at home on their tour boat and the music was a great touch. We have never snorkeled or used a paddle board before and this adventure allowed the most beautiful perfect safe spot for our first time. I have never been in water that beautiful and if you were nervous at all some of the crew even stays in the water with you in all the areas at all times. Just book this tour you will not regret it! Thank you for providing my son and I priceless memories that we will cherish forever.

Reply from activity provider

Mahalo for sharing your experience! We're so glad your family had a great time - Team KBOS

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Packages: Afternoon Package with Choice of Banana Boat OR Bumper Tube Ride
Attended as: Families
Posted on: 2023/07/13
Activity Date: 2023/07/11

Kaneohe Sandbar Tour with Snorkel, Kayak, SUP & Live Hawaiian Music - Kaneohe Bay Ocean Sports

An Island of Fun

Reviewed by: Jane B

The afternoon on the Kaneohe Sandbar was amazing!! There were so many choices of things to do : kayaking, paddle boarding, snorkeling, sunning on the floating deck, or playing volleyball. The reef was filled with beautiful fish and the sand underfoot was smooth and soft. The crew was organized and efficient with each member per for their job effectively. But the icing on the cake was the live entertainment from two very talented musicians who played and sang as we rode out and back to the sandbar. It’s an adventure that I will book again when I return to the island!

Reply from activity provider

Mahalo for your review and the beautiful picture! - Team KBOS

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Rating:
Packages: Afternoon Standard Package with Lunch
Attended as: Families
Posted on: 2023/07/13
Activity Date: 2023/07/11

Kaneohe Sandbar Tour with Snorkel, Kayak, SUP & Live Hawaiian Music - Kaneohe Bay Ocean Sports

AWESOME Excursion!!

Reviewed by: CINDY ESQUIVEL

EVERYTHING WAS PERFECT!
Great weather, Hawaii vibes, crew/staff was friendly, helpful, funny, and made us feel right a home.
Great experience for families. The water is not too deep for children. Maybe, above the knee.

Reply from activity provider

Mahalo for your review! - Team KBOS

  • Beach therapy is the best type of therapy!

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Packages: Morning Standard Package
Attended as: Families
Posted on: 2023/07/12
Activity Date: 2023/06/21

Hanauma Bay Self-Guided Snorkel Tour & Gear Rental with Hotel Transportation

Driver Mark was incredible.

Reviewed by: Liz Faidley

First of all, we passed Hanauma Bay and stopped at the Lanai Lookout, which was an unexpected bonus that I wouldn't have ever seen, being on a work trip with a very brief window to go out on a Sunday. I'm very grateful to him for a joyful trip, the extra stop (thank you!!!!!), and the information he shared en route to Hanauma Bay, about where different creatures may be seen, areas of the bay, types of fish, and even local characters (yes, fish). One of the fish characters (I think a Humuhumu? but I could be wrong) was described as a chihuahua who will pester you if you cross paths, LOL! The bay is simply some of the most beautiful water and fish I've ever snorkeled in the company of. Just incredible. 11/10. Thank you for an amazing experience.

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Packages: Hanauma Bay Shuttle & Snorkel Gear Rental Package
Attended as: Solo Travelers
Posted on: 2023/07/10
Activity Date: 2023/06/18

サンドバー シュノーケリングクルーズ バナナボートなど選べるプラン 海に浮かぶラウンジ&船上ライブミュージック アルコール購入可 <午前・午後/日本語クルー>

The sandbar wasn't as low tide as I expected. サンドバー、思ったほどの引き潮ではなかった

Reviewed by: ほんにゃん

Since I didn't check the tide, the water was about waist-deep. I recommend that those who go check the tide schedule, including high and low tides. I have no regrets as my goal was to enter the sea.

満ち引きを見てなかった為、腰くらいまで水がありました。行かれる人は潮の満ち引き、大潮小潮などを調べての参加をお勧めいたします。
自分は海に入る事が目的だった為、後悔はありません。

Reply from activity provider

The tides and ocean conditions vary daily and are natural phenomena that we cannot control. However, we hope you can enjoy the beauty of Hawaii's nature, which is included in our tours. Thank you for participating in the tour and for your review. From all of us at KBOS.

潮の満ち引きや海の状況は日々異なり自然のものですのでコントロール出来ませんが、その様なハワイの自然も含め楽しんで頂ければと思い弊社では日々ツアーを催行しています。この度はツアーご参加、レビューありがとうございました。 KBOS スタッフ一同

  • こんな感じ

  • だいぶ遠くに行けば結構浅いです

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Packages: 午前プラン
Attended as: Couples
Posted on: 2023/07/10
Activity Date: 2023/07/08

Kaneohe Sandbar Tour with Snorkel, Kayak, SUP & Live Hawaiian Music - Kaneohe Bay Ocean Sports

Fun day with the family

Reviewed by: Jme

Such a fun and exciting experience. All the staff and crew were awesome and did an amazing job making sure we were enjoying ourselves.Totally enjoyed the music the band was playing and all the water activities. Altogether the experience with my family was such a great memory builder. Highly recommend this tour.

Reply from activity provider

Mahalo for the review! - Team KBOS

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Rating:
Packages: Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube
Attended as: Families
Posted on: 2023/07/09
Activity Date: 2023/06/24

Kaneohe Sandbar Tour with Snorkel, Kayak, SUP & Live Hawaiian Music - Kaneohe Bay Ocean Sports

Great time

Reviewed by: Roro

Had a great time with the Family and the KNSOP Ohana, definitely going to do it next time around.

Reply from activity provider

Mahalo for your review! - Team KBOS

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Rating:
Packages: Morning Standard Package
Attended as: Families with Young Children
Posted on: 2023/07/09
Activity Date: 2023/07/07

サンドバー キャプテンブルース 天国の海®︎シュノーケリングクルーズ SUPや浮き輪などレンタルアイテムも!<午前・午後/日本語クルー>

A valuable experience 貴重な体験

Reviewed by: Maa

There were Japanese staff members, and I was able to hear the explanations in Japanese beforehand, which made me feel at ease throughout the experience. The sea was beautiful, just like in the photos. I would love to participate again if I have the chance!

クルーには日本人の方もいて、事前の説明等日本語で聞くことができ終始安心感がありました。
海も写真の通り綺麗でした。
また機会が有れば参加したいです!

Reply from activity provider

Thank you very much for participating in the Captain Bruce's Paradise of the Sea tour. We also appreciate you sharing the beautiful photos of the stunning Paradise of the Sea. We look forward to your participation in our tours when you visit Hawaii again. Mahalo!

この度はキャプテンブルース天国の海ツアーにご参加いただき誠にありがとうございました。絶景の天国の海のお写真も共有いただきありがとうございます。
またハワイにお越しの際にはツアーへのご参加をお待ちしております、Mahalo!

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Packages: 午後プラン(2024年3月まで)
Attended as: Families
Posted on: 2023/07/09
Activity Date: 2023/06/14

2.5-Hour Waikiki Guided Turtle Snorkel Tour, Snacks & Drinks - Holokai Catamaran

Turtle snorkel

Reviewed by: Dottie

Awesome crew. Everyone had a great time snorkeling and sailing.

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Packages: Turtle Canyon Snorkel Sail
Attended as: Families
Posted on: 2023/07/09
Activity Date: 2023/07/06

サンドバー シュノーケリングクルーズ バナナボートなど選べるプラン 海に浮かぶラウンジ&船上ライブミュージック アルコール購入可 <午前・午後/日本語クルー>

It was a morning when I felt completely mentally exhausted. 精神的に疲れきった朝でした

Reviewed by: ゆうなり

I was supposed to be snorkeling at the sandbar by now, but I couldn't get picked up at the designated location. After struggling with the poor response from the tour company, I ended up wasting time and didn't want to inconvenience the other participants who were already there, so I reluctantly decided to forgo the tour.

Until now, I thought I didn't need the phone function on my smartphone as long as I had internet access, but without a public phone and not being a guest at the hotel where the meeting point was, it became an essential function for me.

It was already challenging to make a call without leaving the meeting point the tour company specified, and after waiting for 30 minutes, I had to ask the hotel reception if there was a public phone. Thanks to the kind receptionist, I was able to contact them using the hotel phone.

At that time, I was told to call a taxi using an app, and although I tried to download the app and request a ride, the poor internet connection caused repeated errors. As the meeting time approached, I had to sadly give up.

Even calling to inform them of my cancellation was a struggle, and in the end, I had to rely on the JAL Pack reception to make the call for me to complete the cancellation. For someone like me, who couldn't use the phone and has limited English skills, it was an exhausting two hours.

If the tour company had arranged a taxi when I contacted them, I might have been able to participate. If I could have communicated via LINE, they might have realized my situation sooner and come to pick me up. I have many requests now, but it was a painful lesson for me.

Today was the only day during my stay when the tide allowed me to see the sandbar, and it's unfortunate that I couldn't reschedule for another day. Both the tour company and participants need to consider how to properly handle emergencies.

本当は今頃サンドバーでシュノーケリングをしてたはずなのに、指定場所にピックアップに来てもらえず、ツアー会社に連絡したその後の対応の悪さに苦労した挙句時間を費やし、すでに現地にいる他のツアー参加者に迷惑をかけたくなかったので、仕方なく参加を断念しました。
今までネット環境さえあればスマホの電話機能なんて必要ないと思っていましたが、公衆電話もなく集合場所のホテルの宿泊者でもない私にとっては、必須の機能でした。
ツアー会社の言う集合場所から離れずに電話することがまず難関で、30分待って仕方なくホテルのレセプションで公衆電話があるかどうかを尋ね、親切なレセプショニストのおかげでホテルの電話で連絡させてもらえました。
その時にアプリかなんかでタクシーを呼んで現地まで行ってと言われて、アプリをダウンロードして配車を試みるも、ネット状況が悪くて何度もエラーに。そのうち現地集合時間が迫り、泣く泣く断念することに。
断念するとの電話連絡もひと苦労し、結果JALパックのレセプションに泣きつき、電話をしてもらってキャンセル連絡完了。
電話を使えず、英語も拙い私にとっては、クタクタに疲れた2時間でした。
ツアー会社に連絡した時にタクシーの手配をしてくれれば参加できたかも、LINEで連絡できたらもっと早く気づいてもらえてピックアップに来てもらえたかも。今はいろいろ要望もありますが、私も手痛い勉強になりました。
滞在期間中、唯一サンドバーにお目にかかれる潮位だった今日、他の日にリスケが出来ず残念です。
緊急時の対処がきちんとできるかどうか、ツアー会社も参加者も考えなくてはいけませんね。

Reply from activity provider

We sincerely apologize for the inconvenience caused by our oversight, which prevented you from participating in our sandbar tour that you were looking forward to. Unfortunately, we were unable to communicate effectively, and with other customers present, we could not return the bus, resulting in your inability to join the tour.

In light of this incident, we are considering how to better assist customers who cannot reach us by phone. While we cannot undo the disappointment this has caused, we have processed a full refund for you.

Once again, we deeply apologize for the sadness we have caused you. We are truly sorry.

この度は弊社のサンドバーツアーを楽しみに来てくださったにも関わらず弊社の不手際でご参加いただくことができず大変申し訳ございませんでした。
うまくご連絡をお取りすることができずまた他のお客様もいらっしゃりバスを戻すこともできず結果としてご参加いただくことができませんでした。
この件を受けて電話がつながらないお客様への対応をどのようにしたらよいか考えてまいる所存です。
このようなことで残念な思いをさせてしまったことを埋めることはできませんが
全額ご返金をさせていただきました。
改めましてお客様に悲しい思いをさせてしまいましたこと心よりお詫び申し上げます。
本当に申し訳ございませんでした。


HARUKA / KBOS

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Packages: 午前プラン
Attended as: Solo Travelers
Posted on: 2023/07/08
Activity Date: 2023/07/08

サンドバー キャプテンブルース 天国の海®︎シュノーケリングクルーズ SUPや浮き輪などレンタルアイテムも!<午前・午後/日本語クルー>

A precious experience to encounter a honu (sea turtle). ホヌに出会える貴重な体験

Reviewed by: かめさん

I went snorkeling to see fish, and I was able to swim with a considerable number of honu (sea turtles)! The crew spoke Japanese, so I was able to enjoy the activity with peace of mind! One thing I felt was that changing clothes, which was optional, is actually a must. (It's cold to return on an air-conditioned bus in a swimsuit.)

魚をみるためのシュノーケリング目的で行ったのですが、かなりの数のホヌと一緒に泳ぐことができました!
クルーの方も日本語が通じたので安心してアクティビティを楽しめました!
ひとつ感じたことは、持ち物で任意だった着替えは必須です。(水着で冷房のきいたバスで帰るのは寒いです)

Reply from activity provider

Thank you very much for participating in the Captain Bruce's Paradise Reef snorkeling tour. We are very pleased to hear that you encountered many sea turtles during your snorkeling experience and that you were able to enjoy the activity with peace of mind. When returning from the water to the boat, it can feel a bit chilly, and you may also feel cold in the return shuttle bus, so we recommend that you bring a larger bath towel or a light jacket with you for the tour.

We hope to see you again on our tours, and our staff is looking forward to welcoming you. Mahalo.

この度はキャプテンブルース天国の海シュノーケリングツアーにご参加いただき誠にありがとうございました。シュノーケリング中に沢山のウミガメに出会え、また何より安心してアクティビティを楽しんでいただけたとのことで大変嬉しく思います。水から船上に戻った際に肌寒く感じたり、帰りの送迎バス内で肌寒く感じる事がありますので、ツアーご参加時には大きめのバスタオルや羽織ものはお忘れずに各自ご持参いただく事をお勧め致します。
また当社のツアーにご参加いただけましたら幸いです、スタッフ一同お待ちしております。Mahalo

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Packages: 午前プラン(2024年3月まで)
Attended as: Couples
Posted on: 2023/07/08
Activity Date: 2023/06/15

サンドバー天使の海 シュノーケリング&ウミガメウォッチクルーズ 船上のBBQグリルで焼くハンバーガーランチ付き!<午前/日本語クルー>

The guidance was polite. 😊 案内が丁寧でした^^

Reviewed by: りーさん

Thank you for the enjoyable tour. Everyone was very friendly and it felt great. I had a child with me, and they were very considerate, which was a big help. Thank you very much. However, I was a bit disappointed that the weather was cloudy and cold, and the tide wasn't fully out.

この度は楽しいツアーありがとうございました。
色んな方に気さくに話されており凄くいい感じの方でした。子どもが居たのですが凄く気にもかけて下さり助かりました。ありがとうございました。
ただ天気が曇りで寒かったのと潮が引き切っておらずだったところが残念に思いました。

  • サンドバー

  • ランチ

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Packages: BBQハンバーガーランチ付きプラン
Attended as: Families with Young Children
Posted on: 2023/07/07
Activity Date: 2023/07/05

サンドバー シュノーケリングクルーズ バナナボートなど選べるプラン 海に浮かぶラウンジ&船上ライブミュージック アルコール購入可 <午前・午後/日本語クルー>

It was fun! 楽しかった〜

Reviewed by: ハワイ大好き❣️

I participated with three senior members... I experienced kayaking and SUP for the first time, and I had a great time. The local staff were professionals at creating a relaxed atmosphere, and I never felt uncomfortable; I truly enjoyed being among the young people. While I'm still energetic, I want to challenge myself with many more activities. The return shuttle bus was really cold, so it's essential to have something to wear in addition to a towel.

シニアメンバー3人で参加しました…
カヤックにSUP、年甲斐もなく初めて体験しましたが、楽しく過ごせました現地スタッフの人達も場を和ませるプロで一つも嫌な気分にはならず、ホントに若者に混じって楽しませていただきました
元気なうちにまだまだやりたい事チャレンジしたいです。帰りの送迎バスはすごく冷え冷えで
タオルのほか羽織る物必須ですね。

Reply from activity provider

We are very pleased to hear that everyone enjoyed the tour. Thank you very much for participating in the tour. We look forward to your next participation. From all the KBOS staff.

皆様ツアーを楽しんで頂けた様で大変嬉しく思います。この度はツアーへのご参加誠にありがとうございました。またのご参加お待ちしております。 KBOS スタッフ一同

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Packages: 午前プラン
Attended as: Families
Posted on: 2023/07/07
Activity Date: 2023/07/05

Kaneohe Sandbar Tour with Snorkel, Kayak, SUP & Live Hawaiian Music - Kaneohe Bay Ocean Sports

Awesome experience!

Reviewed by: Ayari and Cristian

My husband and I had a FANTASTIC time here! The staff was AWESOME and VERY FRIENDLY! We got too see two sea turtles too!! Such an amazing experience! We would recommend this for everyone- couples, families, solo travelers, etc.
Aloha friends!!

Reply from activity provider

Mahalo for sharing your experience! - Team KBOS

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Packages: Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube
Attended as: Couples
Posted on: 2023/07/07
Activity Date: 2023/07/05

Kaneohe Sandbar Tour with Snorkel, Kayak, SUP & Live Hawaiian Music - Kaneohe Bay Ocean Sports

Wow! What an experience!

Reviewed by: The Bermudez Family

Loved this Adventure. Large spacious catamaran. Love the live music. Greeted with smiles, donuts, and tang. Can’t swim? Never snorkeled? This is the place to experience these activities. Water level at the sandbar was knee high. Lots of fish to see hiding in the coral. Don’t know what you’re looking at? Ask the knowledgeable crew. Need a bit of excitement - ride the banana boat - that will wake you up! Highly recommend this adventure.

Reply from activity provider

Mahalo for sharing your experience! - Team KBOS

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Packages: Morning Standard Package
Attended as: Families
Posted on: 2023/07/07
Activity Date: 2023/07/05

カイルアビーチ送迎シャトルサービス 嬉しい5時間滞在!ビーチグッズなど各種レンタル付き<日本語スタッフ/ランチ付>

The staff are all friendly and kind. スタッフがみんなフレンドリーで優しい

Reviewed by: ぺるる

I chose this tour because it offers pick-up from both Kailua Beach and the town. The shop is just a few minutes' walk from Kailua Beach, so I was able to go back and forth twice and enjoy playing at the beach. The water is shallow, the sand is fine and beautiful, and even for someone like me who isn't a strong swimmer, I felt safe and had a great time in the ocean. The emerald green sea was so beautiful that it took my breath away. I thought I could only rent a beach mat, but I was able to borrow a chair and ended up napping on the sand. The staff who spoke Japanese were always attentive and their consideration was wonderful. I found it a bit confusing when to give tips and how much to give to whom, so it would be helpful if there were some guidelines provided. Next time, I plan to skip the town and go directly to Kailua Beach and Lanikai Beach.

カイルアビーチとタウンと両方送迎してもらえるツアーが良くてこちらに決めました。
カイルアビーチまで徒歩数分のショップなので、2回行き来してビーチで遊べました。遠浅で、砂もさらさらで綺麗で、泳ぎが苦手な私でも、海で安心して楽しめました。エメラルドグリーンの海綺麗すぎて感動です。ビーチマットしか借りられないと思ってましたが、チェアが借りれて砂浜で寝てしまいました。日本語話せるスタッフさんがいつも気にかけてくれて、配慮が素敵でした。
チップを渡すタイミング、どれくらい誰に渡すか分からなくて、目安とか書いてて貰えたら助かるなと思いました。次は、タウンは行かずにカイルアビーチとラニカイビーチまで行ってみようと思います。

Reply from activity provider

Dear Peruru,
Thank you for participating in the tour and for your valuable feedback.
We are very happy to hear that you enjoyed it.
Please do come again.
We look forward to welcoming you back.
Thank you.

Kailua Beach Adventures Japanese Staff

ぺるる様
ツアーにご参加、およびレビュー、貴重な意見、ご記入ありがとうございました。
楽しんで頂けたようでとても嬉しく思っております。
是非是非、またいらしてください。
楽しみにお待ち致しております。
ありがとうございます。

カイルアビーチアドベンチャーズ 日本語スタッフ一同

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Packages: 送迎付きプラン(2024年3月まで)
Attended as: Families
Posted on: 2023/07/06
Activity Date: 2023/07/01

Kaneohe Sandbar Tour with Snorkel, Kayak, SUP & Live Hawaiian Music - Kaneohe Bay Ocean Sports

Amazing experience

Reviewed by: Kat

Our experience went amazing. We were worried about being close to the deep but the crew made everything safe and gave everyone clear instructions on dos and don’ts. The crew was really nice. The musicians were amazing. This whole experience was perfect!!

Reply from activity provider

Mahalo for your review and picture! - Team KBOS

Helpful
Rating:
Packages: Morning Package with Choice of Banana Boat OR Bumper Tube Ride
Attended as: Couples
Posted on: 2023/07/05
Activity Date: 2023/06/27
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