All Reviews for Snorkeling Cruises & Tours

The guide and the cameraman shared many enjoyable stories. Seeing over 50 wild dolphins swimming right beside us was truly moving. The sound of the dolphins was also soothing. Meeting the wild seals, of which there are only 1,300, was a rare experience. I would love to use this service again.

ガイドさんやカメラマンさんが、楽しいお話を沢山してくれました。野生のイルカは50頭以上！すぐそばで泳ぐのは、感動的です。イルカの声も癒されます。1300頭しかいない野生のアザラシに会えて、貴重な体験でした。また利用したいです。

OMG- my husband and I found this activity last minute, and we went ahead and booked with the hope that would be a cool experience. It went above and beyond on our expectations, and all I can say is that we are so happy we found you guys! My husband loves to snorkel, I on the other hand don’t.. I tried before and my hair usually gets stuck in the equipment, water comes inside of my ears and mouth... this is an Amazing alternative to snorkel, but much much better!
The whole staff was smooth and patient. You will see so many fishes, it’s def incredible! Worth every penny, and I even think they should charge more... 1st class experience!

The weather was great, and we were able to see a very beautiful sandbar! The snorkeling spot had strong winds and the water was a bit murky, but we were able to see some fish. The sandbar was deeper than I expected, about knee-deep. I checked a site that predicts the tides to decide when to go, but there were days that seemed deeper, so I think it would be good to confirm and choose a day within the possible range.

天気に恵まれ、とても綺麗なサンドバーが見られました！シュノーケリングのポイントは風が強く少し海は濁りが強かったですが、魚は見ることができました。サンドバーはひざ下くらいの深さで思ったよりも深かったです。潮の満ち引きを予測するサイトを見て決めましたが、もっと深そうな日もあったので、可能な範疇で確認して行く日を決められるといいと思います。

A breathtaking spot often seen in TV shows and guidebooks! I wanted to go to the sandbar, so I signed up.
It was definitely the right choice! I highly recommend it!!
On my boat, Justin kept the energy up and it was a lot of fun. I tend to get seasick, so I took some motion sickness medication before joining. It didn't rock too much, so it wasn't a problem. The lunch on the boat was delicious too!
The sandbar had cloudy skies with occasional sunny breaks, and I took a lot of photos.
It would have been even better if it had been clear!
I had a great time snorkeling and paddleboarding.
I even got to see a sea turtle!!

テレビやガイドブックでよく見かける絶景スポット！サンドバーに行ってみたかったので申込みました。
参加して正解！オススメです！！
わたしの船はジャスティンさんが盛り上げてくれて楽しかったです。船酔いしやすいので酔い止めを飲んで参加しました。そんなに揺れずに気にならなかったです。船上ランチも美味しいですよ！
サンドバーは曇り空で時々晴れ間が見えて、写真たくさん撮りました。
快晴ならもっと良かったでしょうけど！
シュノーケルしたりSUPしたり楽しかったです。
ウミガメにも会えました！！

They were talking to everyone except us, completely ignoring us the whole time. It was a waste of time and money. I want my money back. I think the guide should prioritize the customers before enjoying their own meals and fun.

私達以外の人達にはみんなには話しかけていたのに、私達にだけ話しかけもせず、ずっとスルーでした。
時間とお金の無駄でした。
お金返してほしいです。
ガイドさんは自分達がご飯食べたり楽しむ前に、お客さんを優先したほうがいいと思いますよ。

This was such a fun experience to share with my wife. This was our honeymoon and we really loved the fact that they took great pics of us on the underwater scooters while feeding the fish. Even after our ~20min turn was over, we still had an hour to snorkel and swim around which was amazing! I’ve never been so close to sea turtles in my life!!

This was my second time going to the heavenly sea, and it was the right choice to use this company for the first time. I had an amazing time. The food was also very delicious!

天国の海へ行くのは2回目でしたが、初めてこちらの会社を利用し正解でした。最高にたのしめました。ご飯もとても美味しかったです！

This was my first time participating with my mother and my children, aged 3 and 7. I thought my 3-year-old might not be able to handle the dolphin swimming, but when we arrived at the spot, everyone dove into the sea! The 3-year-old was held by a staff member and got to see dolphins and sea turtles, and even ride on a paddleboard, which made them incredibly happy! The staff were all friendly and kept the kids entertained. We encountered dozens of dolphins, many sea turtles, and even baby turtles, making it the best day of our lives. The kids are now excitedly saying they want to join the manta ray program next time! Thank you to all the staff! I will definitely participate again next time!

今回初めて母と私と3歳と7歳の子供連れで参加しましたが3歳の子はドルフィンスイミングは無理かなぁと思いながらポイントに着くと全員海にダイブ！3歳の子はスタッフの方に抱っこされてイルカ、ウミガメを見せてもらったりパドルボードに乗せてもらって凄く喜んでました❗スタッフの皆さんがフレンドリーで子供達を楽しませてくれて何10頭ものイルカ先生、何匹ものウミガメ先生や赤ちゃん亀にも出会えて人生で一番最高な日になりました子供達は、次はマンタ大学にも参加したいと大騒ぎしています❗
スタッフの皆さん ありがとうございました☺️
次回も必ず参加させて頂きます✨✨

There was a bit of trouble with the operating company at the meeting point. We arrived at the meeting location more than five minutes before the scheduled time. Then, a flashy bus with the "Dolphin & You" logo passed right in front of us, and thinking we had been left behind, we hurried to chase after it, but it just kept going. Since we had minimal luggage and didn't have our smartphones, we had no choice but to return to the hotel, where we received a call from the operating company... They said they had come to pick us up at the meeting point but since we weren't there, we could no longer participate in the tour.

Actually, the bus we chased after was a different bus picking up Western guests, while Japanese guests were supposed to be picked up by a smaller van (a plain white bus without the operating company's name or logo), which apparently arrived quite late on the day of the tour. Despite this, the operating company said, "Since this is a cancellation on your part, we cannot issue a refund. If you want to participate, please take a taxi to the harbor." I thought it was unreasonable to ask us to take a taxi to a location that takes an hour by car, and when I expressed my frustration asking, "Is this really our responsibility???" they reluctantly agreed to send someone to pick us up.

On the morning of the tour, a confirmation call was made to the hotel, but the staff member was not fluent in Japanese and did not provide detailed information during the prior call. Therefore, I recommend confirming what kind of bus will come to pick you up on the day of the tour.

Once we got on the boat, I thought the staff members were very kind and helpful. There were also staff members who spoke Japanese fluently. They were very high-energy, which might be a bit overwhelming if you’re feeling unwell. In my case, I think the strong winds contributed to my discomfort, and I felt that snorkeling might be tough for small children... My child cried a lot during the first attempt and couldn't handle it. Dolphins can only be seen underwater as dark shadows, so it might be better for children to see them from the boat.

I also brought an underwater camera, but it's quite difficult unless you're a good swimmer. Regarding clothing, I wore a rash guard and tights, and I think that was sufficient without needing to rent a wetsuit (the rental wetsuits are short types). As for belongings, you should definitely borrow a bath towel from the hotel and bring it with you. It can get a bit chilly on the way back, so it's better to take off wet rash guards and dry off with the bath towel before putting on a dry shirt.

As for tipping, which can be confusing for Japanese people, it didn't seem like it was strictly enforced. The Q&A section on the operating company's website also mentions that a small gesture is sufficient. I hope this information is helpful to everyone.

集合時に運営会社と少しとトラブルになりました。
私たちは集合場所に待ち合わせ時間の5分以上前から来ていました。
すると「ドルフィン＆ユー」のロゴが描かれた派手めのバスが目の前を通り過ぎてしまったので、置いて行かれたと思い、慌てて追いかけたのですが、そのまま行ってしまいました。
荷物も最小限で、スマホも持っていなかったので、仕方なくホテルに戻ったところ、運営会社から電話が・・・。集合場所にピックアップにきたが、いないのでもうツアーには参加できないとのことでした。
実は我々が追いかけたバスは、欧米人客を拾っていく別便のバスで、日本人客はそれよりは小さいバンのようなバス（運営会社名もロゴもない、真っ白なバスです）が拾っていくことになってたらしいのですが、当日それが待ち合わせ時間よりもかなり遅れてきたのです。
・・・にも関わらず、運営会社がいうには、「そちらの都合のキャンセルなので、返金には応じられない。参加したければ、タクシーでハーバーまで来てください。」とのことでした。
車で1時間もかかるところに、タクシーで来いというのもどうかと思いますし、さすがに「それってこちらの責任なのですか？？？」と憤ったところ、渋々なんとか迎えにきてくれました。

当日の朝に確認の電話がホテルに掛かってきますが、そのときのスタッフは日本語が堪能ではなく、事前の電話でそこまで詳細な情報までは教えてはくれませんでした。
ですので、当日はどんなバスが迎えにくるのかを必ず確認された方がいいと思います。
　
船に乗ってからは、スタッフの皆さんとても親切で良かったと思います。
日本語がとても流暢なスタッフもいました。
とてもハイテンションなので、気分が悪くなるとちょっとしんどいかもしれません。
私の場合は、結構風が強かったのも原因かと思いますが、シュノーケリングは小さいお子さんは厳しいかも・・・という印象でした。
うちの子は、1回目で大泣きでダメでした。
イルカは水中で見ても、黒い影のようにしか見えないので、子供は船上で見た方がいいかもしれません。
あと水中カメラを持っていきましたが、泳ぎが得意な方でないとなかなか難しいです。
あと服装ですが、私はラッシュカードとタイツをはいて行きましたが、ウエットスーツ（貸しウエットスーツは短パンタイプです）を借りなくても、これで十分だと思いました。
荷物としては、バスタオルはホテルで借りて必ず持っていくべきでしょう。やはり帰りはちょっと寒いので、ぬれたラッシュガードなどは脱いで、バスタオルで体を拭って、乾いたシャツ等を着る方がいいと思います。

日本人が戸惑うチップですが、そんなにきっちり払っている感じはなかったです。運営会社HPのQ&Aにも書いてありますが、気持ち程度でいいと思います。
皆さんの参考になればと思います。

The weather was wonderful, and the color of the sea was just as I expected! I was worried if my elderly mother would enjoy it, but when we got off the boat and walked in the shallow water, she was satisfied to see sea turtles and fish up close.

I was the only one who went snorkeling, but the sea turtles came so close that I could almost reach out to them! It was a happy moment where we could gaze at each other without touching.

If I have the chance to go to Hawaii again, I would love to participate!

お天気にも恵まれて、思った通りの海の色でした！高齢の母が楽しめるか心配でしたが、船から降りて、浅瀬を歩くと、海亀や魚がすぐ近くで見れて満足してました^_^
私だけスノーケリングしましたが、海亀は本当に手が届くところまで近づいてきてくれました！触らないように、でも見つめ合える幸せな時間でした。
また、ハワイに行く機会があったら、参加したいです！

Unfortunately, the weather was a bit bad and we couldn't go out to the sea, so we didn't get to see the sea turtles. However, we were able to see a lot of fish like Nemo! The Japanese guide, Chieko, and her partner, Dan, provided great support for us!

残念ながら天候が少し悪く沖まで出られず、ウミガメには会えませんでしたが、
ニモみたいなお魚をたくさん見れました！
日本人ガイドのちえこさんもパートナーのダンさんも、日本人をしっかりサポートしてくれます！

Amazing location
Fantastic crew
Ohhhhhh and that water !!!!!!!

Not only did I get to see the long-awaited sea turtles, but they also came up to me. I was told that since they are an endangered species, touching them would result in a fine, but the turtles were so friendly that they came up to me, and I couldn't avoid touching them.

For lunch, we had croissants filled with ham and cheese, macaroni salad, meatballs, and pineapple, which was okay. I was worried about motion sickness, so I paid $20 for a wristband. Its effectiveness was questionable. I would like more detailed information about Kailua Town. The shower was cold.

Kaeruya.

待望のウミガメが見れただけでなく、私によって来てくれて、絶滅危惧種だから触ったら罰金と言われていましたが、ウミガメの方から触れて来てくれて避けれなかったくらい人懐っかかったです。
お昼はクロワッサンにハムやチーズが挟んでいる物や、マカロニサラダ、ミートボール、パイナップルとまあまあ。酔い止めというリストバンドを心配だから20ドル払って買いました。効果は微妙。カイルアタウンは内容を詳しく書いて欲しい。シャワーが冷たい。
カエルヤ

I had a great time snorkeling, kayaking, and enjoying lunch, with plenty of free time to relax. I appreciated the staff's thoughtful attention to ensure we had fun. They even laid out towels on the bus for our return trip. My family, who joined me, also said they had a wonderful time, which was great to hear. We were able to see many turtles, and of course, the ocean was incredibly beautiful. I'm glad I went.

シュノーケリング、カヤックなどで遊んだり、ランチを頂いたり、十分な時間を自由に過ごせるのが楽しかったです。楽しく遊べるようにスタッフの方の心遣いもうれしいです。帰りのバスにはタオルを敷いてくれてありました。
一緒に行った家族も楽しかったといってくれていたので、よかったです。
亀もたくさん見ることができました。いうまでもなく、海はとても綺麗でした。行ってよかったです。

Captain Bob’s Trip was awesome!! Top notch! It started with a beautiful catamaran ride and really fun energetic exciting crew! These people made you feel very safe and welcome and ensured everyone was having an exceptional time!
The sand bar and volleyball were breathtakingly beautiful and so much fun! Whether you are a professional volleyball player or a 5 year old, it all seemed to work out just as it should and everyone had an amazing time!
The BBQ was delicious, drinks, bar, everything was perfect! Grilling off the side of a catamaran on a sandbar in Oahu! What more could you ask for!
Seeing the turtles was amazing and the snorkeling was fantastic as well! Plenty of really nice equipment, instruction, safety always a priority with this crew! I would recommend this excursion and experience 100%! Also- a nice tour bus picks you up at your hotel or close to it if you need a ride! Fantastic transportation. Very well run and organized! We met some really nice people on the excursion and the crew was the best! Enjoy!

Good point
- The lunch is very delicious.
- Drinks are free (alcohol is extra).
- The sea is beautiful.
- I got to see a sea turtle!

Disappointing point
- Since the tour arrives in the afternoon, the sea was high tide and the sandy beach was not visible. It might be better to think that this tour is not one where the sandy beach is exposed.

Good point
・lunchがとても美味しい
・ドリンクも無料（アルコールは別）
・海が綺麗
・ウミガメに会えた！

残念point
・午後に到着のツアーなので海は満潮で砂浜は見えませんでした。このツアーでは砂浜が顔を出すツアーではないと思ったほうがいいかもしれません

The tour was conducted with two boats, one of which gathered Japanese participants and provided guidance in Japanese. The guide was a Japanese person who was always smiling and very attentive.

When we arrived at the sandbar, we spotted two sea turtles, and several more came by afterward.

Next, we moved to the snorkeling point, where we were able to see about five sea turtles from the boat.

The snorkeling point didn't have strong waves, so if you can swim reasonably well, I recommend trying it without a life jacket!

The deeper areas had more fish and were beautiful! Additionally, I was able to find a sea turtle resting in the coral, and I managed to take an amazing photo! I had to dive about 4 meters, which was quite challenging, but it became my best memory in Hawaii.

I want to go again!

2隻の船でツアーを行い、1隻に日本人を集めて日本語でガイドを行ってくれました。
ガイドをしてくれたのは日本人の方で終始笑顔で丁寧な対応をしてくれました。

サンドバーに着いた時にもウミガメが目視で2匹確認できて、その後もサンドバーに何匹か来ていました。

その後はシュノーケリングポイントに移動するのですが、船から5匹くらいのウミガメを見つけられました。

シュノーケリングポイントは波もそこまで強くないので、泳ぎがある程度できる人はライフジャケット無しでチャレンジしてみてください！

深いところの方が魚も多くて綺麗でした！
また、サンゴの隙間で休んでいるウミガメを見つけられて最高の一枚を撮ることができました！
4mくらい潜らなければならなかったので、結構大変でしたがハワイで1番の思い出になりました。

また行きたいです！

The turtles came to visit, and I was able to see so many of them! The guides were very kind, and the lunch was delicious too(^^) I want to participate again!!

カメさんが会いに来てくれて、たくさん見ることができました！
ガイドの方々もとても親切でしたし、ランチも美味しかったです(^^)
また参加したいです！！

I was invited to a wedding in Honolulu and the bride and I were looking at a few activities for us to do while there. I saw the video for the BOB and we immediately wanted to do it. We made reservation for the 4 of us. I’m not a swimmer and haven’t been since high school. The staff was so professional and caring. I love their motto of “we treat everyone as non swimmers...” Their patience is great with all participants. Very knowledgeable about their equipment, their staff and the environment. Each staff played their part in our safety and the for the fish and turtles! And the fact they not only take pictures, they give you memorable videos. This was an Amazing experience that we’ve encountered and we’re telling everyone in Chicago about it!! Thank you for sharing this experience! Saturday, July 13, 2019 8:30 am

We couldn't ask for a better way to spend our last day in Oahu.
This tour was so relaxing and fun. Everyone was so friendly including staff and other participants.
The Sand bar was so exciting, and the turtles were cute. and snorkelling amazing.
Everything is well organised.


One advice to people who go on this tour -
Go to the bathroom before boarding the ship,
since the bathrooms are not that convenient.
but they are there if you need them :-)

The sandbar was disappointing because the water level was high, but snorkeling was great as I got to see sea turtles and schools of fish. Additionally, I had the opportunity to try stand-up paddleboarding and kayaking, which made for a very fulfilling experience. The staff were all kind and entertaining, which was wonderful. Thank you very much.

サンドバーは水位が高くて残念だったけど
シュノーケルは海ガメにあえたり、魚の群れに
出会えたりしてとっても良かったです。
その他にSUPを体験させてもらえたり
カヤックを体験させてもらえて、とっても
充実した時間がすごせました。
スタッフも優しくおもしろい人ばかりで
よかったです。ありがとうございました。

It was a shame that the weather wasn't clear on the day, but I had a wonderful time with a cheerful guide! If I have the chance to go to Hawaii again, I would like to participate when the weather is clear and the tide is low. Thank you!☆

当日は快晴でなかったのが残念でしたが、愉快なガイドさんとともに楽しいひとときを過ごさせてもらいました！
またハワイに行く機会があったときは、快晴＆潮が引いてるときを狙って参加したいです。
ありがとうございました☆

I encountered sea turtles, had a great time snorkeling, and was entertained throughout the journey. I think it was a very well-organized tour. Thank you very much.

海ガメにも遇えたし、楽しくシュノーケリングが出来たし、道中ずっと楽しませてくれたし、とても完成度の高いツアーだと思いました。
ありがとうございました。

It was amazing.
It was my first experience, and I was continuously moved.
The beautiful sea, the cute sea turtles, and the fun staff.
The snorkeling had clear explanations and safety considerations, which made me feel very secure.
I don't get to go to Hawaii often, but this is one activity I want to experience again next time.
Thank you very much.

最高でした。
初めての体験でしたが、感動の連続でした。
綺麗な海、可愛いウミガメ、楽しいスタッフ
シュノーケルも分かりやすい説明と安全面の配慮がとても安心でした。
なかなかハワイ行けないけど、次回も体験したいアクティビティのひとつです。
ありがとうございました。

Words can't explain...the entire experience was awesome from start to finish. From the excursion to the staff, top notch!

Everything went smoothly from the pickup time to arrival. Renting a bicycle for $10 was a great decision. We quickly got takeout from Kimo's Pancakes. We shared it and ended up very full. The staff were kind, and we had a wonderful time at Kailua Beach. For lunch, we had plates at the hotel.

迎えの時間から到着まで順調にいき
自転車を＄１０で借り正解です。
キモズ　パンケーキも時間かからずテイクアウト
できました。二人でシェアして食べましたがお腹いっぱいになりました。
スタッフの方々も親切で
とても充実したカイルアビーチを過ごせました。
ランチはプレイトにしてホテルで食べました。

I participated on July 11. At first, I was a bit anxious because I couldn't encounter any dolphins, but I was able to see them on the second approach. Since I swim slowly, I had a hard time keeping up with everyone and was starting to give up on seeing them, but in the end, I was able to meet a pod of dolphins. Everyone mentioned seeing several sea turtles, but when I finally joined the group, there were none around, and I thought I was out of luck again, but I did manage to see one swimming by. That was great! The spam onigiri served on the boat was delicious. It was mentioned that the tip should be around 15%, and I honestly thought $20 per person was a bit tough, but the guide on the day informed us that $5 per person was acceptable, and I was happy to give that amount.

７月１１日に参加しました。最初のアプローチではイルカと出会えず
少し不安になりましたが２回目のアプローチで出会えました。特に自分は泳ぎが遅いためなかなか皆さんについていけず、自分だけ見ることができず少し諦めかけていましたが、最後の最後で群れでいるイルカと出会うことができました。ウミガメも皆さんは数匹みれたといっていましたが自分が皆さんの輪にただりついたときは全然いなくて、これまたダメかーと思いましたが一匹だけ泳いでいるのをみれました。良かった！船の上でふるまわれたスパムおにぎり、美味しかったです。チップは１５％くらいとここでは書かれており１人２０ドルは正直キツイなあと思っていましたが、当日のガイドさんからは１人５ドルと案内いただき５ドルならと気持ちよく渡すことができました。

Thank you very much. I had a great time. I look forward to seeing you again. The weather was also very nice.

ありがとうございます。楽しかったです。
また是非よろしくお願いいたします。
天気もとてもよかったです

Despite being warned multiple times, we mistakenly went to the wrong meeting place, but they were very kind to us. (The Hilton Hawaiian Village is really something to watch out for. The Grand Islander and Grand Waikikian can be confusing.)
Our guide, Chieko, was Japanese and very kind and attentive. Unlike a previous snorkeling tour where I had a foreign guide and struggled to communicate, which made me feel scared when I cramped up, we were able to enjoy ourselves as a couple this time.
It's also great that we could take photos with a GoPro and receive them later. I brought an underwater camera, but I was so focused on swimming that I couldn't take good pictures, so this truly became a lifelong memory. Thank you very much.

散々注意されていたにも関わらず集合場所を間違えた私たちに大変親切に対応していただきました。(ヒルトンハワイアンビレッジは本当に要注意。グランドアイランダーとグランドワイキキアンが紛らわしい。）
ガイドのチエコさんは日本人でとても親切丁寧な方で、以前どこかのシュノーケルツアーで外国人ガイドで言葉があまり通じず、足がつったりしても伝えられず怖い思いをしたようなことは全然なく、夫婦で楽しむことができました。
ゴープロで写真を撮ってあとでいただけるのもありがたいですね、水中カメラを持参したのですが、泳ぐのに必死でうまく撮れなかったので、本当に一生の記念、です。ありがとうございました。

Although the visibility of the sea wasn't great due to the rain the day before, the emerald green and cobalt blue waters sparkling in the sunlight were truly beautiful. We encountered many sea turtles, and my husband even had moments where he swam close enough to them while being careful not to touch! Our guide, Yukiko, was also impressive just to watch, and she is a big reason why I want to join this tour again and meet her!

前日雨だったため海の透明度はいまいちとのことでしたが、きらきら太陽の光が輝くエメラルドグリーン、コバルトブルーの海は本当にきれいでした♡
ウミガメにもたくさん会え、主人はシュノーケリングスポットで触れちゃわないように気をつけるくらい近くで一緒に泳げる瞬間も！
ガイドのユキコさんも見ているだけでかっこ気持ちよく、またこのツアーに参加して会いに行きたい！と思う大きな一因です。