Oahu
I made a reservation for jet skiing the other day, but I couldn't experience it. It was written in the terms that someone who can communicate in English would be present, but since my companion is a child and we booked a two-person ride, I thought it would be fine since my companion can speak English. If the person who can't speak English couldn't drive, I could understand that, but no one was able to ride. I tried to explain what I could understand, but it didn't work. Since I've experienced jet skiing many times, my child can understand as well. I felt really disappointed.
先日ジェットスキーの予約をしましたが、体験できませんでした。
英語でコミュニケーションができる人と規約に書いていましたが、話せないのは子供だし、
2人乗りを予約したので、同乗者が英語を話せるのでいいと思い予約しました。
話せない人が運転できないのであれば、まだ納得いきますが、全員乗れませんでした。
理解はできるとこを説明しましたが、ダメでした。
何度もジェットスキーを経験しているので、子供も聞き取りはできます。
最悪な気分になりました。
[Response from VELTRA]
Thank you for using our services.
We are very sorry that you were unable to participate in the jet ski activity.
As safety is our top priority, if communication in English is difficult, it becomes challenging to guide you on this tour. The assessment of communication levels is made by the tour staff, and if participation is deemed impossible, it will be treated as a same-day cancellation. We appreciate your understanding.
We deeply regret that you could not experience jet skiing during your trip. Normally, this would be treated as a same-day cancellation, but as mentioned in our separate communication, some services are available this time. We hope you can check the details in the email from our representative.
If you are able to converse in English, the tour can be conducted safely. We would like to inform you that multiple customers have already participated in this activity this year.
We share your disappointment, and we feel regretful as a company. There are also tours available that do not require language proficiency, so we encourage you to consider other activities next time. We look forward to your continued patronage, AWAWA.
VELTRA Travel Consultant
【ベルトラからご返信】
この度はご利用ありがとうございます。
ジェットスキーへご参加いただけなかった点、大変残念に存じます。
安全第一のアクティビティですため、英語でのコミュニケーションが難しい場合、同ツアーはご案内が難しくなっております。
コミュニケーションレベルの判断はツアー担当者により行われ、参加不可の場合は当日キャンセル扱いとなりますこと、ご了承ください。
この度はせっかくのご旅行でジェットスキーを体験いただけず、大変心苦しい限りです。
本来ですと当日キャンセル扱いとなりますが、別途ご連絡の通り、今回は一部サービスが可能となりました。
詳細は弊社担当からのメールにてご確認いただけますと幸いです。
英語での会話が可能な場合、同ツアーは安全に催行されます。
本年も既に複数のお客様がご参加されているアクティビティですこと、合わせてここにご案内申し上げます。
残念な思いをされてしまった点、弊社としても悔しい感情でおります。
言語力を問わずに参加可能なツアーも別にございますので、ぜひ次回は他のアクティビティもご検討ください。
AWAWA様からのまたのご利用をお待ちしております。
VELTRA トラベルコンサルタント
Thanks to taking motion sickness medication, I was able to enjoy the trip without getting seasick! My 6-year-old son also had a great time. They quickly uploaded the photos to my phone and even provided the data, making it a great deal for $40. I was initially anxious, but I had an amazing time!
酔い止めを飲んで参加したおかげで船酔いせずに楽しめました♪6歳の息子もとても楽しかったそうです。写真もすぐに携帯にアップロードしてくれてデータまでもらえて40ドルはお得です。最初は不安だったけど最高に楽しめました!
I visited Sandbar for the first time. All the staff were very friendly and it was a lot of fun!! I tried SUP for the first time, and thanks to Sasaki-san from Saipan, who had a great sense of humor and spoke in a Kansai dialect, it was enjoyable the whole time. It became a wonderful memory! If I have the chance again, I would love to participate!
初めてサンドバーに行きました。
どのスタッフさんもとても親切で楽しかったです!!
SUPに初めてチャレンジしましたが、スタッフでサイパン出身の佐々木さん(本当?)のノリがよい関西弁のおかげで、終始とても楽しかったです。
いい思い出になりました!また機会があれば、参加したいです!
Aloha Spring,
Thank you for participating in the Sandbar Tour with KBOS. We are delighted to receive a five-star rating from you. We're glad you enjoyed the tour. Our crew is working hard to ensure everyone has a great time.
We look forward to your next participation.
Mahalo,
Team KBOS
Aloha spring,
この度はKBOSのサンドバーツアーにご参加いただき、ありがとうございました。
5スターの評価もいただけてうれしいです。ツアーを楽しんで頂けて良かったです。
クルーも皆様に楽しんで頂けるよう、努力しております。
またのご参加をお待ちいたしております。
Mahalo,
Team KBOS
It was higher than I expected. It felt great to look at Hawaii from the sky. My family and I had a wonderful time.
思っていたより高くあがりました。
空からハワイを眺めることができて、気持ち良かったです。家族で楽しむことができました。
Motion sickness medication is essential.
酔い止めは必須です。
It was all in English, but the staff were kind and I enjoyed the North Shore. I reflected on my English skills, wishing I could have understood more from the guide along the way.
英語オンリーでしたが、親切に対応いただき、ノースショアを楽しめました
道中のガイドはヒアリングがもっと出来れば良かったと自分の英語力を反省です
I was able to climb higher than I expected and enjoy a wonderful view. Also, I was lucky to see whales from the boat.
思っていたよりも高いところまで上がって、素晴らしい景色を堪能できました。また、船上からは、鯨を見ることができてラッキーでした。
The music was fun and a nice chill day on the sand bar!!
Aloha Steph,
Thank you for your 5stars review. We are happy to hear that you enjoyed our tour. We are looking forward to seeing you again.
Mahalo,
Team KBOS
The schedule was changed due to boat maintenance, but I'm glad I participated! The staff spoke Japanese, so I felt at ease! It was my first time doing SUP and I was reassured because they taught me how to do it.
船のメンテナンスのため、日程変更になりましたが、参加してよかったです!スタッフの人日本語できるので安心でした!sup等初めてでしたが、やり方を教えてもらえるので安心でした
Aloha Rara,
Thank you for participating in the sandbar tour with KBOS.
We appreciate your 5-star rating. We are glad to hear you enjoyed the KBOS tour.
We look forward to your next participation.
Mahalo,
Team KBOS
Aloha ららさま
この度はKBOSのサンドバーツアーにご参加いただき、ありがとうございました。
5スターの評価をいただき、ありがとうございます。 KBOSのツアーを楽しんで頂けてうれしいです。
またのご参加をお待ちいたしております。
Mahalo,
Team KBOS
I was about 15 minutes late on the day, but I'm grateful that it was still carried out. The staff were handsome, and it was reassuring that there were some who could speak a little Japanese.
当日、15分ほど遅刻してしまったのですが、実施してもらって感謝です。スタッフの方、イケメンでした。日本語少しできる人もいて安心でした
It's not too bad, but it's essential to wear clothes that can get wet.
あまりならないが、下は濡れてもいい格好必須
The weather was great, and the scenery was amazing. The staff was cheerful and very nice. It was good to have many activities to choose from.
It was a bit cold, so snorkeling required some preparation, but I was satisfied to see the beautiful seabed.
Thank you for your hospitality.
天気に恵まれ、風景が最高でした。
スタッフは陽気でとても素敵。
アクティビティもいくつも出来て良かった。
少し寒いのでシュノーケリングは
ちょっと覚悟が必要でしたが綺麗な海底を
みれて、満足しています。
お世話になりました。
It's cold, so it's better to have something to wear over it.
寒いので、上に羽織るものはあった方が良いです
Aloha Haru,
Thank you for the 5-star review. We are glad to hear that you enjoyed the KBOS tour. The underwater sandbar in Kaneohe is truly beautiful. We look forward to your next participation.
Mahalo,
Team KBOS
Aloha はる様
5スターのリビューをありがとうございます。
KBOSのツアーを楽しんで頂けてうれしいです。カネオヘのサンドバーの海底は、本当にきれいです。
またのご参加をお待ちいたしております。
Mahalo,
Team KBOS
The view from above was very nice, and it was a fun experience. There were three adults participating, and it was great to be able to go up in the sky together.
上から見る景色はとても良く、楽しい体験が出来ました。大人3人での参加でしたが、一緒に空に上がることが出来て良かったです
I am asked if I want to dip into the water.
水面にDipするか聞かれます
I paddled several times to catch the waves, but it was so much fun and absolutely amazing. When I finally caught a wave, it was even better. The receptionist, who spoke Japanese very well, was incredibly kind. The commemorative photo and video package was $75, and it was a lot of fun.
波に乗るのに、何回も漕ぎますが楽しくて楽しくて最高です。
波に乗れた時は、もっと最高でした。受付の日本語の上手なお姉さん、最高に優しかったです。
記念写真+動画で75ドル、楽しかったです。
It's really fun, so give it a try! 😄
とっても楽しいので、やってみて下さい😄
Dear Mayu, thank you very much for the 5-star rating and review! We have one Japanese staff member at the reception named Maki. We look forward to your next visit!
Mayu様:5つ星のレイティングと口コミをして頂き、誠に有難うございました!受付の者は一人だけ「マキ」という名の日本人のスタッフがおります。またのお越しをお待ちしております!
We went out to sea on a motorboat, and before we knew it, we were ready to go. Just as I was thinking, "Oh, this is scary," we took off into the sky with a "Yahoo!" It was the best view ever, and I want to do it again. If you come to Hawaii, definitely try flying over Waikiki! 😄 The staff understands Japanese and are very kind. It became a wonderful memory. 😄
モーターボートで沖に行って、あっと言う間に準備完了。
え~怖いななんて思う間もなく、ヤッホーって感じで空に飛び立ちました。
最高の景色でした。またやりたいと思いました。
ぜひ、ハワイに来たらワイキキの空を飛んで見てください😄
スタッフも日本語も分かるし、とても優しいです。いい思い出になりました😄
It's not scary, so please give it a try. I recommend it! 🎵
怖くないので、体験してみて下さい。お勧めします🎵
It was a bit cold since it was the end of March. When the sun shone through the clear skies, I was amazed by the beautiful sea. It was great to take photos at the Floating Island Lounge!
3月末だったので少し寒かったです。晴れ間に太陽が差しむと、とても綺麗な海で驚きました。浮島ラウンジで写真を撮るととても良かったです!
Aloha YN,
It seems it was a bit cold. In March, the water temperature can still be low. I'm glad you enjoyed the floating island lounge, the scenery, and the beautiful ocean. We look forward to seeing you again.
Mahalo,
Team KBOS
Aloha YN様
少し寒かったということですね。
3月はまだ水温が低いときもございます。浮島ラウンジと景色、きれいな海を楽しんで頂けて良かったです。
またお会いできますことを楽しみにいたしております。
Mahalo,
Team KBOS
Really fabulous duo tour, our movie guide was so knowledgeable. Lunch was delicious.
The wind was strong and personally a bit scary, but the staff were very friendly and spoke to ease my anxiety, allowing me to have an enjoyable experience. My daughter wanted to try parasailing, so we signed up here, and we were very satisfied.
風が強く個人的にはちょっと怖かったですが、スタッフの皆さんがとてもフレンドリーで不安を和らげるよう声をかけてもらい、楽しく体験することができました。
一緒に行った娘がパラセイリングをしたくでこちらに申し込んだのですが、大満足です。
You might need motion sickness medication. Just in case, I took some, so I was able to enjoy myself without feeling nauseous. I recommend the aerial walk.
酔い止めは必要かもしれません。
念の為飲んで行ったので、酔うこともなく楽しめました。
空中散歩おすすめです。
It was my first time snorkelling, and the experience was fantastic! The equipment was clean, well-maintained, and easy to use. If you're not comfortable swimming in the ocean like me, I highly recommend renting a life vest for extra confidence.
From the start, everything was well-organized. The shuttle bus driver was friendly and informative, sharing insights about Oahu’s geography, and pointing out tourist attractions and great restaurants along the way. He even handed out pictures of ocean creatures we might spot, which made the ride even more exciting!
Overall, a great experience, I’d definitely recommend it!
renting a life vest for extra confidence if you don't swim well in the ocean
We had so much fun. The tour was easy to follow. Beautiful fish, coral, anemone, and more. Definitely check it out
Snorkeling was fun. The boat is nice, large, and stable. The two singers are good.
And the sneaky little creep sitting next to us at the next table reached right into my beach bag and stole my Yeti Coffee Cup and lid. We did not want to make a big scene. He was really fast and he and his "girl" were the only two people within 15 feet of us as Patsy and I had the front starboard corner of the boat. Keep an eye on your possessions. The staff on the boat are very conscientious and polite.
Watch your possessions.
Aloha Steve,
Mahalo for joining our KBOS Sandbar tour and for taking the time to share your review.
We're so sorry to hear about your experience. Please know that we're taking immediate steps to remind our crew to be even more vigilant about the safety of personal belongings and to better inform our customers. Our goal is to ensure this doesn't happen again.
We're happy to hear you enjoyed the tour overall, and we hope to have the pleasure of welcoming you aboard again in the future!
Mahalo,
KBOS Team
We had a fun experience with a muscular local guy in the front and back of the canoe, while the three of us seniors sat in between. We paddled with the commands of the guy in the back, who would say "right" or "left." If we made a mistake, he would point it out in Japanese by saying "number one opposite." He also scooped out the seawater that came into the canoe with a bucket. It felt great to ride the waves in the canoe, but next time, I want to experience it with even bigger waves!
カヌーの前後にマッチョな地元のお兄さんが乗り、その間に私たちシニアの3人が乗り込み、後ろのお兄さんの右、左、と言う掛け声でオールを漕ぎます、間違ったら番号で1番反対〜と日本語で指摘されたり、カヌーの後ろに入ってくる海水をお兄さんがバケツでかき出したり楽しい体験でした👍
波に乗ってカヌーが進むのが気持ち良かったでも、次はもっと大きな波で体験したいと思います
You can take photos with a waterproof smartphone case. I was disappointed that I forgot to bring it.
防水のスマホケースに入れて写真撮れます
私は、持って行くのを忘れて残念でした
Dear Yumi Barba,
I'm glad to hear that you enjoyed the outrigger canoe surfing. Regarding the photos, we cannot recommend taking your phone with you, as it would hinder your paddling and there's a risk of dropping it in the water. We do offer a separate photo service for an additional fee, so please consider using that. We look forward to your next visit.
ゆみばーば様:アウトリガカヌーサーフィンを楽しんで頂けたようでなによりです。写真の件ですが、弊社ではお勧めが出来ません。携帯を持っていますと、パドルが出来ないのと、水中に落とさせる可能性があるからです。弊社では別料金で写真のサービスも提供しておりますので是非ご利用ください。またのお越しをお待ちしております。
Warm welcoming and very friendly crews.
The water was quite cold and some breeze so I didn’t into the water but really enjoyed the views and colour of water
Aloha Aimee,
Thank you for your 4 stars review. We are happy you enjoyed views Koolau and Kaneohe.
Mahalo and we hope to see you again soon.
Team KBOS
At first, I was nervous and anxious, but those worries were blown away by the views of Diamond Head and Waikiki! It was such a refreshing parasailing experience.
最初はドキドキ不安でしたが、そんな不安も、ダイヤモンドヘッドやワイキキの景色で吹き飛びました!とても気持ちいいパラセーリングでした。
Outstanding. Love the smaller group and outstanding crew. Highly recommend!
It was so much fun! 😀 The captain and the crew were very cheerful, and the people who participated in the tower with us were all so much fun, which made it even more enjoyable. 😃 We took a lot of pictures and were able to create wonderful memories.
最高に楽しかったです😀船長さん達がとても陽気で、一緒にタワー参加した人達もとっても楽しい人ばかりで何倍も楽しめました😃写真もいっぱい撮ってもらって、思い出を残す事ができました。
You definitely should participate! Don't forget to prepare tips! If you get motion sickness, take some medicine before joining so you can enjoy it!
絶対に参加いた方がいいですよ♪♪チップの準備を忘れずに❣️乗り物酔いする人は酔い止めを飲んで参加すると楽しめますよ‼️
Since there were only two groups, we were able to return to the departure point in about 40 minutes. The guide was friendly and engaging, which made the experience enjoyable, and I'm glad I participated! I had read in reviews that the boat could be very rocky, so I brought motion sickness medication from Japan. Thanks to that, I was able to enjoy the ride without feeling seasick, even with the intense rocking of the boat!
2組だけだったので、40分くらいで出発場所に戻ってくることができました。ガイドさんもフレンドリーに話しかけてくれて楽しませてくれて、参加してよかったです!ボートがすごく揺れると口コミで見たので酔い止めを日本から持っていきました。そのおかげで、ものすごい船の揺れにも全く酔わず楽しむことができました!
The boat sways enough that your rear end lifts, so I think those who are prone to motion sickness will need some anti-nausea medication.
ボートがお尻が浮くくらい揺れるので、酔いやすい方は酔い止めが必要だと思います。
We didn’t see much through the glass bottom areas but were able to see lots of fish and even turtles swimming next to the boat! My daughter was too young to snorkel and this was the perfect option for us.
I was surprised that we went quite far by boat, but it was really fun!
150 meters was pretty high and a bit scary, but it was a valuable experience and I'm really glad I did it!
The staff were kind, and there were some Japanese tourists, so we took pictures of each other and sent them via AirDrop! (laughs)
船で結構遠くまで行くのでびっくりしましたが本当に楽しかったです!
150mはかなり高くて怖さもありましたが、貴重な経験で本当にやってよかったです!
スタッフの方々も優しく、観光客で日本人の方がいたのでお互いに写真を撮ってAirDropで送り合いました!笑
It was an overwhelming feeling of nature's greatness, even higher than skyscrapers! The staff also made it fun for us to play!
自然の凄さがわかる感じと高層ビルよりも高い圧倒的な感じでした!
スタッフの方も楽しく遊ばしてくれました!
Please wear clothes that you don't mind getting wet!
濡れても良い服装で行って下さいね!
I previously used another tour, but this one was definitely better! Kayaking, stand-up paddleboarding, snorkeling, and above all, it felt like we were playing with turtles on the banana boat!
以前他のツアーを利用しましたが、断然今回が良かった! カヤック サップ シュノーケリング 何よりバナナボートで亀のと一緒に遊んだ感じでした!
Please be sure to take me to Captain Turtle!
是非 キャプテンな亀のところまで連れてってもらって下さい!
Aloha Baby,
Thank you for joining the KBOS tour. I'm glad you were able to see the sea turtles. I'm happy to hear you enjoyed the KBOS tour. We look forward to your next visit.
Mahalo!
Team KBOS
Aloha ベビーさま
KBOS のツアーにご参加いただき、ありがとうございました。海亀も見れたんですね。KBOSのツアーを楽しんで頂けてうれしいです。
またのお越しをお待ちいたしております。
Mahalo!
Team KBOS
I had heard it was 150 meters high, so I was worried about being scared, but it was so much fun! The color of the ocean from the sky was beautiful, and the view of Honolulu while paragliding was magnificent and moving. If you're hesitating, I definitely think you should participate. I would love to join again if I have the chance.
高さ150メートルと聞いていたので怖かったらどうしようと心配でしたが、とても楽しかったです!
空から見る海の色はとてもきれいなのに加え、パラセーリング中に見るホノルルの景色は壮大で感動的でした。
悩んでいるならぜひ参加したほうがいいと思います。
また機会があったらぜひ参加したいです。
I was worried about seasickness, so I took some motion sickness medication just in case. I think it's a good idea for those who are concerned to take motion sickness medication before participating.
船酔いが心配だったので、念の為酔い止めを飲んでいきました。心配な方は酔い止めを飲んで参加するのが良いと思います。