All Reviews for Private Honolulu Airport Shuttles

We requested transportation for six people from the airport to our hotel in Waikiki. The driver was fluent in Japanese and was very friendly, saying, "You can take your time to smoke if you'd like." He also took photos for us in front of the limousine, providing excellent service throughout!

空港からワイキキのホテルまで6名でお願いしました。ドライバーさんは日本語ペラペラで喫煙には「ゆっくり吸って来ていいですよ〜」と気さくに対応していただいたりリムジンの前で写真をとってくれたりと終始明るくサービス満点でした！

When I made the reservation, the confirmation I received indicated that the pickup time was set for 30 minutes after the flight arrival time. Considering the time it takes to pass through immigration and collect luggage, I thought it was impossible, so I inquired about it. I was reassured with a response that they would take the arrival time into account for the pickup. However, on the day of the pickup, I received a call from the transportation company saying that they had to wait so long that an additional fee would normally apply, and they asked me to give a tip to the driver. I felt disappointed because they set the pickup time without consulting me, and even though I had contacted them in advance, it felt like they were implying I should not expect any additional charges.

予約を入れた際に頂いたconfirmation に迎えの時間が、飛行機到着時間の30分後になっていた。どう考えてもイミグレーションの通過時間や荷物受取を考えると不可能と思い問い合わせすると、ちゃんと到着時間を考慮して迎えに向かうので問題ないとの解答を得て安心しました。が、当日、送迎会社の方から電話があり、本来なら追加料金がかかるくらい待たされたから、ドライバーにチップを上乗せして欲しいと言われました。勝手に迎え時間をセットし、こちらは事前に連絡していたのに、なんだか恩着せがましく追加料金は無しにと言われて残念な感じがしました。

I arranged a limousine from the airport to our accommodation as a surprise for my parents, who have always said they want to ride in one every time they see a limousine in Hawaii.

As soon as we arrived, the driver contacted us, and there was almost no waiting time before he came to pick us up. Since we had a lot of luggage, including suitcases, it was very helpful to have a large vehicle to take us to Waikiki.

The service and ride quality were excellent. I think it's a great service to kick off our stay in Hawaii. The spacious and private riding experience was wonderful.

一度は乗ってみたい！と毎年ハワイでリムジンを見るたびに言っていた両親に空港から滞在先までのリムジンをサプライズで手配しました。
到着後すぐにドライバーさんから連絡が入り待ち時間はほぼない状態ですぐにお迎えに来ていただけました。
空港到着時はスーツケースなど荷物が多いので大きい車でワイキキまで送迎いただけるのはとてもありがたかったです。
サービスも乗り心地も最高でした。ハワイ滞在のスタートを切るにはとてもいいサービスだと思います。
ゆったりとした空間とプライベート感満載の乗車体験は素晴らしかったです。

Easy to set up, we appreciate the ride. Mahalo!!!!

Driver arrived a few minutes early and provided a seamless ride back to the airport. Another wonderful trip! Thanks!!!

Every aspect of the service, from greetings at baggage claim through delivery at the hotel was perfect! Thank you for starting our vacation with such a positive experience!

Celebrating something special? Want to get to Waikiki in style? This limo was GORGEOUS. I had a visitor who was new to the island and wanted to make it special. We met the greeter at baggage claim and they had sign waiting with my name. We were escorted to the limo and it was super nice. Perfect start to a staycation!

This is the second time I have booked a limousine transfer on this site, and the limousine was newer than the last time. The staff was also very kind, so my whole family is happy. I would like to request a transfer through this site again next time.

このサイトで今回リムジンでの送迎を予約したのは2度目ですが、前回よりも新しいリムジンで、担当者も大変親切でしたので、家族皆で喜んでおります。
次回もこのサイトで送迎をお願いしたいと思っております。

The children were overjoyed. The airplane arrived early, so there were no cars at the pickup location, so I made a call. Then a limousine arrived, a very long car, and the children were extremely excited.

子供たちは大喜びでした。飛行機が早く着いたので、ピックアップ場所には車がまだきてませんでしたので電話しました。そしたら来たのはリムジン、長ーーーい車、と、子供たちは大興奮でした。

I used this service for round trips to the hotel with my elderly parents and my family of five. Both trips were in a limousine type vehicle. The driver was very good, but compared to Japan, the roads were not well paved, so it felt a bit bumpy. I thought the limousine would be wider, but it wasn't that spacious.

高齢の両親をつれ、家族5人のホテル往復に利用しました。往復ともリムジンタイプでした。運転手の方は大変良かったですが、日本と比較して舗装がよくないため、すこし弾む感じがしました。リムジンは幅もあると思っていましたが、横幅はそんなにないです。

On time from and to the airport. Have used before and will do again

I went to Hawaii with my family during summer vacation. We booked a round trip limousine from Honolulu Airport to Halekulani, and the vehicle was new, the driver was very cheerful and kind, and it was really great. I would like to book again next time.

夏休みに家族でハワイに行きました。
ホノルル空港とハレクラニの往復をリムジンで予約しましたが、車両も新しく、運転手さんも大変明るく親切で、とても良かったです。
次回も、予約したいと思います。

I waited a little at the airport, but I took a very nice bus to Waikele. Since I had some extra time, I asked to make a quick stop at Izumo Taisha. They were very accommodating with the arrangements, which was great.

空港では少し待ちましたが、とても綺麗なバスでワイケレ迄行き時間が余ったので出雲大社に急遽よってもらいました。アレンジも聞いてもらえとても良かったです。

The arrangements were smooth. The pick-up and drop-off after arrival were also seamless, making it very convenient and a great value for the price. I will definitely use this service again next time.

手配までもスムーズです。到着後もスムーズに送迎してもらえるので料金もお得で大変便利でした。次回もまた利用させて頂きます。

After a very nice spring break trip for my daughter and her friend, we took a limo back to the airport. It was a great experience and the driver was on time and pleasant.

I rented a Limo for my daughter and her friend (and myself of course). They had a blast playing with the lights and listening to their music. It made the long ride enjoyable. The driver was very helpful.

The ride was a great experience for my Husband and I. The driver was very helpful and courteous. Our plan was a little late and the driver waited and made sure he found us. The car was clean and we arrive promptly to our hotel.

The ride was a great experience for my Husband and I. The driver was very courteous and on time.

As always your service is over and beyond expections !!!!

I strongly recommend this company - everything had gone well.

friendly Staff; perfect Organization; in Time; save driving through the Hotel

A good service but overpriced,will not be using this service again.

I would recommend this service to anyone. After a long trip from Australia we were greeted by our Driver who looked impeccable. He took our suitcases and gave us a very comfortable ride to our hotel, while giving us some information about the Island along the way.

10 out of 10 service. Chauffeur met ua directly outside of baggage claim with our name. Cool water offered in the car. Smooth ride

We decided to get a SUV from HNL to Waikiki and chose Veltra as our booking agent. The prices looked good and we made our booking. Dealing with Veltra on the phone was excellent when we had to notify of the time change for our arrival from Kahului. Nothing was too difficult for them.
The driver was on time and his friendly nature made the journey really good. He provided some commentary about Waikiki and offered us tips and tricks for a successful stay in Honolulu. Overall the service from both Veltra and Limo service was exceptional. I highly recommend them both.

Excellent service, driver was fantastic and the service that was provided at baggage claim was also superb

I used this to transfer from the airport to my hotel in Honolulu. I paid an additional fee for meet and greet and it was worth it. We were met at baggage claim and whisked to our vehicle waiting at the second island not too far away. We were in the vehicle and on our way in less than five minutes. Definitely a great hassle free experience

The driver was awesome and very kind, pointed out sights.

Just as I have used Platinum to take me from the airport to my hotel, I also have used them for years to return me to the airport following my stay in Paradise. And, as always, their car is always on time with an extremely professional driver and newer clean car. You cannot ask for anything more! Your ride to the airport is hassle free without having to make many stops to pick up other passengers at various hotels around Waikiki in a van or bus. It's a great service that I will continue to use each time I visit the Islands.

I have been using Platinum Limousine Service for many years. It is so very nice to have a clean car and courteous driver waiting for you to take you to your hotel after a very long day of flying. Although it may cost more than the shuttle services, it is well worth the added expense when you want to begin your stay in Paradise!