All Reviews for Honolulu Airport Services

They arrived on time to pick me up, which made me feel at ease. The pickup time felt a bit early, but I think it's good because it allows for a relaxed experience without rushing.

時間通りにお迎えに来ていただき、安心して利用できました。ピックアップの時間は少し早い気がしましたが、慌てず余裕が持てるので良いと思います。

I used an option from a certain airline last time and it was great, so I requested it again this time. The number of hotels on the route was limited, and they delivered us promptly! I especially recommend it for individual travelers.

前回某航空会社のオプションで申し込み、良かったので、今回もお願いしました。
巡回するホテル数も限定されていて、
テキパキと送り届けてくださいました！
特に個人旅行の方にはオススメです。

We were picked up at our hotel right on time. Our driver was a very pleasant lady who kept us all informed on who else was to be picked up and where we were going. It made the trip back to the airport very pleasant.
Many thanks.

As I expected, I was able to smoothly get to the bus stop after picking up my luggage. The bus stop is a bit far, but there are signs, so it's okay.

思っていた通り荷物を受け取ってからスムーズにバス亭へ行けました。バス亭は少しだけ遠目ですが案内がでているので大丈夫です。

The driver was friendly, and I was able to enjoy my last moments in Hawaii. Thank you very much!

ドライバーさんも気さくな人で最後のハワイの時間を楽しい時間として過ごすことができました.
ありがとうございました

This was my first time arranging transportation from the airport to my hotel in Waikiki. The meeting point was in an easy-to-find location right outside the airport, and the transfer went smoothly.

今回初めて空港からワイキキのホテルまで頼みました.
空港でてすぐの分かりやすい所に集合場所はあり、スムーズに移動できました

I usually rent a car from the time I arrive until I leave, but this time I returned the rental car early and used it for my departure. I think it was great to save the time and effort that would have been spent on returning the rental car. I would like to use this service again if I have the opportunity in the future.

いつもはレンタカーを到着したときから帰るまで借りて移動していましたが、今回初めてレンタカーを早めに返して帰国時に利用しました。
レンタカーの返却に掛かってしまっていた時間や、手間も省く事が出来て良かったど思います。
今後も機会があれば利用したいと思います。

The driver was very professional, and there were no issues.
I think it's a great deal because it's inexpensive.
It was on time.

ドライバーさんもきちんとされていますし、問題ありません。
安いので、とってもお得だと思います。
時間通りでした。

This was my first time using this service, so I was a bit anxious, but there was a slight delay in timing, and they came to the designated place and time both on the way there and back. I couldn't communicate in Japanese at all, but it was fine.

こちらにお世話になるのは初めてでしたので少し不安でしたが、多少、時間の遅れはありましたが行きも帰りも指定の場所、時間に来て頂きました。
日本語は全く通じなかったですが大丈夫でした。

I was definitely not disappointed. At the airport, I was very happy to receive a lei made of shells, which they called an aloha, and to be accompanied to the pickup location.
However, one thing that differs from a taxi driver is that I couldn't discuss information at that time; while online information gives a general overview, I couldn't find out what was published in the local newspaper. (I gather information through conversations with taxi drivers.)
But I am satisfied. I think it's a very good service for those who are not fluent in English-speaking countries. We also believe that the transportation service was excellent without any issues.

決してがっかりでは無いですよ。空港では貝で作った、レイ、(レイって言うのか？) を、アロハと言って首に掛けていただき、ピックアップ場所まで同行してもらい大変嬉しく思いました。
ただ一つ、タクシードライバーと違うのが、その時の情報などお話し出来ない事、ネット情報は、全体的に大きな事が分かるが、地元紙に掲載される事は、分からない、と、言う事。
(それをタクシードライバさんとのお話しで情報を、入手する。)
でも、満足です。
英語圏が堪能ではない人には、とてもよい送迎だと思ういます。
私たちも、送迎に関しては問題なく素晴らしいって、思っています。

I was very satisfied with how quickly we arrived at the hotel without any waiting, and the staff were very helpful with moving our heavy luggage. I would definitely like to use this service again.

到着から待つこともなく、あっという間にホテル到着し重たい荷物の移動も親切でとても満足でした。またぜひ利用したいと思います。

I appreciate the help with loading and unloading heavy luggage into the car. I am very satisfied with the timely pickup. I would definitely like to use this service again.

重たい荷物も車への出し入れして頂き感謝してます。時間通りのピックアップで大満足です。またぜひ利用したいです。

When leaving the airport, you can quickly find the pickup location, and there are many staff members to guide you. It's a great shuttle service that saves a lot of time, allowing you to reach the hotel quickly! Highly recommended!

出機場時可以很快找到上車地點，並有許多人員替您導覽，不錯的接送服務，省下不少時間可以很快的時間到達飯店！大推

I was able to travel back and forth between Daniel Ken Inoue Airport and Hilton Grand Islander without any worries.

Ｄａｎｉｅｌ　Ｋｅｎ　Ｉｎｏｕｅ　Ａｉｒｐｏｒｔ　と　Ｈｉｌｔｏｎ　Ｇｒａｎｄ　Ｉｓｌａｎｄｅｒ　の　往復を不安なくやっていただきました。　

I was staying at a hotel that was not applicable at the time of booking, but I was grateful that they came to pick me up! The driver was kind and friendly. I would like to use this service again when I go to Honolulu.

申し込み時に該当しないホテルに滞在していましたが、ホテルまで迎えに来て頂き、有り難かったです！
ドライバーのお姉さんも優しく、親切でした。
また、ホノルルへ行ったら利用したいです。

I had completely forgotten about the lei and was so thrilled when we entered the arrival lounge and saw the message. Thanks, it was perfect.

I looked for several airport transfer options, but I decided to go with Roberts, which offered great cost performance and peace of mind! When I arrived at the airport and went out to the exit, I quickly found Roberts' counter among several other groups welcoming passengers. A Japanese resident was there to guide us, making it very easy to understand.

The foreign gentleman who was with us also communicated in broken Japanese, which helped create a friendly atmosphere.

There were a few other individuals and couples besides us, but I think we were able to depart without waiting for more than 30 minutes.

The transfer goes to hotels in Waikiki in order, and while it might take longer depending on the sequence, I enjoyed observing which hotels other guests were staying at during the ride.

I will definitely use this service again when I go to Oahu!

空港送迎をいくつか探しましたが、コスパもよく安心なロバーツさんにお願いしました！
空港に着き出口に出るといくつかの団体さんが迎えるなか、ロバーツさんの窓口もすぐ見つけることができ、現地在住の日本の方が案内してくれてとても分かりやすかったです。
一緒にいた外国人の男性のかたも片言の日本語でコミュニケーションしてくださり和ませていただきました。

私たちのほかにも、おひとりさまやカップルなど何組かいらっしゃいましたが、３０分も待つことなく出発できたと思います。

ワイキキのホテルを順番に回りますが、順番によっては遅くなるかもしれないですが、ほかの方がどんなホテルに泊まってるのかとか観察しながら楽しく乗車することができました。

オアフ島へ行く際は、また利用させていただきます！

I arrived around 1 PM, so I was worried about being late for the last HIS at 2 PM, so I asked for help here.

１３時ころの到着でしたので、１４時が最終のHISさんだと遅れた時に不安があったのでこちらにお願いしました。

I had only booked tours with transportation until now, and I remember waiting for about an hour each time. However, this time, there was almost no waiting! The pickup point was right outside the airport, which made it very convenient. Since it was just transportation and not a fun option, I gave it four stars, but I plan to use this service again next time.

今まで、送迎付きのツアーしか頼んだことはなかったが、毎回1時間は待った記憶が。
それが、ほとんど待ち時間なしでした！
乗り場も空港出てすぐ。とても楽でした。
送迎だけなので、楽しいオプションではなかったので星は4つにしましたが、次回もお願いするつもりです。

I couldn't find the pickup location for my car at the HOKULANI Hotel in Waikiki, but I quickly figured it out when I spotted the Roberts vehicle and the driver came towards the lobby. Although we couldn't communicate verbally, they were very kind and it was a great help.

ワイキキのHOKULANI ホテルでお車の迎え場所がわからなかったのですが、ロバーツの車が見つかったのと運転手さんがこちらのロビーに向かってきてくれたのですぐわかりました。
言葉は通じませんが親切なので助かりました。

I contacted them because they hadn't arrived by the scheduled time, and I was told that there were eight other people waiting. In the end, they were 45 minutes late. It was just in time for check-in. Please arrange for an earlier pickup next time.

時間になっても来ないので連絡したら、ほかに８名お待ちですと言われました。結局４５分遅れ。ぎりぎりチェックインでした。もう少し早めのお迎えで調整お願いします。

The flight was delayed by about 45 minutes, but I was welcomed. Since I didn't rent a car, the 40-minute ride was very helpful. Thank you again.

飛行機が４５分ほど遅れましたが迎えていただけました。
レンタカーを借りませんでしたので、４０分ほどの送りは大変たすかりました。また宜しくお願いします。

There is a pickup location right outside the airport, which is convenient. I brought a printed reservation form, so the staff was able to understand everything quickly, which was great.

空港をで出てすぐのところにピックアップロケーションがあるので便利。
予約表を印刷して持参したので、係の方もすぐ把握していただけて良かったです。

The staff was very kind.
I thought the shuttle service was almost on time and wonderful.
Everything from the reservation to the shuttle was smooth, and I will definitely use it again next time.

スタッフはとても親切
送迎時間はほぼ時間どおりで素晴らしいと思いました。
予約から送迎までとにかくスムーズで絶対次回も利用します。

The staff was very kind.
I thought the shuttle service was almost on time and wonderful.
Everything from the reservation to the shuttle was smooth, and I will definitely use it again next time.

スタッフはとても親切
送迎時間はほぼ時間どおりで素晴らしいと思いました。
予約から送迎までとにかくスムーズで絶対次回も利用します。

When entering Waikiki from the highway, there is usually quite a bit of traffic, but it seems I took a different exit this time and was able to drive smoothly through the city without feeling stressed by traffic, arriving without any issues.

ハイウェイからワイキキ市内に入るときいつもかなりの渋滞に
なるのですがいつもと違う出口で出たようで市内をスイスイ走り
渋滞でストレスを感じることもなく順調に到着しました。

I used this service to go from Maui to Waikiki. The meeting place was not far from Hawaiian Airlines, and we arrived at the hotel smoothly. They always give us shell leis, but it seems we have to wear them around our necks to distinguish ourselves from other customers, which is a bit embarrassing (laughs).

マウイ島からワイキキに行く際に利用しました。集合場所はハワイアン航空からも遠くなくホテルへも順調に到着しました。いつも貝殻のレイをくれる
のですが他のお客様との見分けのためらしく首からかけなくてはいけない
のが少し恥ずかしいです（笑）

I always ask Roberts for transportation in Hawaii, but this time they arrived about an hour late. I called the office several times but couldn't get through, which made me very anxious. Even though Roberts' car came to the hotel multiple times, when I explained the situation to the driver, I was coldly told that the passengers for each car were already decided. I've been to Hawaii 1-2 times a year, but this was my first experience like this. I'm glad I made it in time, but after arriving at the airport, I had to rush through the procedures and didn't have time to look at the things I wanted to buy at the airport, which made it a terrible trip.

ハワイでの送迎はいつもロバーツにお願いしているのですが
今回は迎えの時間より1時間位遅刻してきて何度もオフィスに
電話してもつながらず大変不安な気持ちでした。ロバーツの
車が何度もホテルに来ていたのにドライバーに事情を話しても
車ごとに乗せる人が決まっているからと言って冷たくあしらわ
れました。毎年1-2回はハワイに行きますがこういう経験は初めて
です。間に合ったから良かったですが空港に着いた後も大急ぎ
で手続きしなくてはならず空港で買おうと思っていたものも見る
時間なく最悪な旅行になってしまいました。

Roberts Hawaii has courteous staff.
The shuttle service was reliable and hardly ever late, which made me feel at ease.
I definitely want to use it again next time.

ロバーツハワイ はスタッフが丁寧
送迎時間もほぼ遅れることなく安心して利用できました。
是非次回も利用したいと思います。

Roberts Hawaii has polite staff.
The shuttle service was reliable and almost never late, which made me feel at ease.
I definitely want to use it again next time.

ロバーツハワイ はスタッフが丁寧
送迎時間もほぼ遅れることなく安心して利用できました。
是非次回も利用したいと思います。