Oahu
I made a reservation on December 27, 2017, but it was changed to the next day due to bad weather. The change was smooth. On the 28th, the weather improved, and I was able to see many whales. My mother, who needs assistance walking, did not go up to the deck, but we were able to see plenty of whales from inside the boat. For lunch, it was a do-it-yourself burger sandwich, which was nice. There were also fruits and cookies available. The guitar player on board was exceptionally talented. Personally, I thought he resembled Kuwaman from Rats & Star (laughs). Compared to the Star of Honolulu, this is a smaller boat, giving it a homey feel, and the captain's gentlemanly demeanor was wonderful. I am very satisfied.
2017,12,27で申し込みしましたが、悪天候のため翌日に変更。変更もスムースでした。28日はお天気も回復した、たくさんクジラが見れました。歩行に補助が必要な母はデッキにあがることはありませんでしたが、船内でも十分クジラをみることができました。ランチはいわゆるバーガーサンドを自分ですきな具合でつくるって感じですね。フルーツやクッキーなどもありました。なんといっても船内にいたギター演奏者のうまさといったら格別でした。個人的感想ですが、元ラッツアンドスターのくわまんに似ていました(笑)スターオブホノルル号にくらべて小さな船ですので、アットホームな感じで船長さんの紳士ぶりも素敵。大変満足です。
Best service, show and this young woman was my server the first time I went n I was so surprised when I show her the picture that I took the first time that she remember me and my OHANA . my experience overall was fantastic and that's why I decided to do it again...MAHALO for this beautiful and wonderful experience...
What I realized after coming to Waikiki is that the waves are very small. My children (ages 13 and 11) participated, and they were able to stand up on the longboard right away on those small waves. The instructor pushes them from behind, so even kids can ride easily. Once they get on, they can stay up for quite a while. I think they were out there for about 30 to 40 minutes. After finishing, we had to wait about 30 minutes for the bus to arrive, and later I thought that since we stayed at the Sheraton and the location was near the Marriott, we could have just walked back. In the morning, the pickup was also about 30 minutes late. The transportation service was quite unreliable.
ワイキキにきて分かったのは波が非常に小さいということ。
子供(13,11歳)だけが参加したのですが、あの小さな波にロングボード
で一発で立てていました。インストラクターが後から押してくれるので
子供でも楽に乗ることが出来ます。一度乗ると結構長く乗っていられます。
3~40分位やっていたと思います。終わってからバスがくるまで30分位
待たされ、後で考えたら泊まったのがシェラトン、現地がマリオット付近。
歩いて帰れば良かった。朝も30分位迎えに来るのが遅れた。送迎がいいかげんでした。
Very friendly staff. Check in place is walking distance from my hotel. Since I do get sea sick, I took motion sickness pill an hour before and I didn't eat until it's time to go back to Waikiki beach. Therefore, providing snacks only without meals is perfect for me. They have a guide to swim with us and find turtles and other sea life for us. Our guide even dived to retrieve GoPro for a girl in our group. After snorkeling, they rises their sail and took us to see whales. My 2 teenage boys really enjoyed the activity the whole time.
I didn't like that it took a long time to be picked up by a shared vehicle, so I chose the meet-up plan. I went to the location indicated on the map, which was the center of Aloha Marketplace, but there was no ticket center. I tried calling the local phone number, but it didn't connect, and time was running out, causing me to panic. In the end, I asked a crew member from another boat, who told me that there was a ticket booth next to the boat I was supposed to board, and I barely made it in time. I think the explanation was insufficient. I would like the meet-up location to be accurately provided. I couldn't see any whales, which was the worst part.
混載車での送迎で時間がかかるのが嫌なので現地集合プランを選択しました。現地集合の場所はこちらと地図に示されていたアロハマーケットプレイスの中心にへ行きましたがチケットサンターがありません。現地電話番号に電話をしても繋がらず時間も迫りあたふた。結局、別の船の乗務員さんに聞いて乗る船の横にチケットブースがあると教えてもらいギリギリ間に合いましたが説明不足だと思います。現地集合の場所を正確に載せてもらいたいです。くじらも見えず最悪でした。
I chose this tour because I heard the whale encounter rate is high. The weather was great, but unfortunately, I didn't encounter any whales, which was disappointing. I just accepted it as a regular cruise. The open deck was windy and surprisingly cold, so a jacket is a must.
クジラ遭遇率が高いとの事で利用しました。
天気には恵まれましたがクジラには遭遇出来ずがっかり。
ただのクルージングに行ったと割り切りました。
オープンデッキは風があり意外と寒いので上着必須。
The green room experience is a must do experience, especially for those that enjoy theater shows! The family all loved it and the opportunity to meet the stars of the show, talk with them and take pictures while sipping champagne and eating hors d’oeuvres was fun and insightful. Elvis was especially friendly and personable! The food was very good, especially the tender steak and creamy mashed potatoes. The Polynesian dancers were exciting to watch and the sword and fire welding dancer was amazing! A good mix of the Hawaiian culture with the feel of a rock concert that the whole family can appreciate and enjoy! We would definitely recommend it if you have not been before!
Fun, Professional & Knowledgeable Crew. New, clean, well maintained boat. They go out of their way to make sure everyone has a good time! We saw turtles and whales. One of the highlights of our trip. Highly recommend!
We departed while there was still daylight and enjoyed the view of Diamond Head and the streets of Waikiki from the sea as the sunset transitioned into the night. It was a wonderful tour where I could enjoy various drinks like Mai Tais, beer, and champagne, creating great memories. The captain and staff were very friendly and accommodating, making me feel welcome even when I asked for refills multiple times. I have been to Hawaii more than ten times, and if I have the chance to go again, I would love to do this tour once more.
まだ、日のあるうちに出発して、夕日が沈む時から夜景まで海からダイヤモンドヘッドやワイキキの街並みを眺めつつ、マイタイやビール、シャンパンまで色々と楽しめて、とても良い思い出に残るツアーでした。
また、船長やスタッフの方もとても気さくで良い方で、お代わりを何度もしても気持ちよく接してくれて良かったです。
これまでハワイには10回以上行ってますが、次回行くときがあればまた行きたいと思います。
You will wait for about 30 minutes at the meeting point. After taking a group photo with your boarding pass, you will board the boat. Since you will be wading in seawater up to your knees, please wear shorts or a skirt and bring a towel to dry your feet. The explanations will all be in English, but I think you'll manage even if you don't understand everything. It can get cold on the boat when the sun goes down, so it's good to have a proper jacket, especially for Japanese people. I found it tough in a thin shirt during the second half. The restroom is quite basic, so it's better to take care of that beforehand. It was a lot of fun to enjoy drinks and chat with people from various countries. I would like to participate again next time on a Friday.
集合場所で30分程待ちます。搭乗券名目でグループ毎に写真を撮ってから乗船。膝下まで海水に浸かるので、短パンやスカート着用、足を拭くタオル持参下さい。説明は全て英語ですが、出来なくても何とかなると思います。船上は日が陰ると寒いため、日本人的にはしっかりした上着があると良いです。薄手のシャツで後半辛かったです。お手洗いは簡素なものなので、事前に済ませておく方が良いかと思います。色々な国から来た人と飲みながら盛り上がり、とても楽しいひと時でした。次回は金曜に参加したいです。
My daughters and their families and I all went on the Mai Tai sunset cruise! The boat captain let my 13 year old “drive the boat” for a couple of minutes so we could get a picture! The Mai Tais and sodas for the young ones were unlimited. The sunset views were spectacular! Take this cruise! It’s great for all ages!!!
It was incredibly powerful. A large whale spouted water right nearby, and there were cheers. I was lucky to spot it so quickly. I think it would be amazing to see the whales up close. The boat is large, but if you're prone to seasickness, I recommend bringing motion sickness medication.
凄い迫力でした。大きなクジラがすぐ近くで潮を噴き歓声があがっていました。
すぐに発見できラッキーでした。
もっと間近でクジラを見れたらすごいと思います。
船は大きいですが、酔いやすい方は酔い止めを持って行くと良いと思います。
I participated in the tour hoping to see whales, as I signed up during a time when other companies had not yet started their whale watching. There was an announcement that a dorsal fin was spotted! However, it did not appear again, and I was unable to see it in person. I did spot two or three dolphins.
It was the rainy season, and it rained, with cold winds making it quite chilly even with two layers of clothing. If the weather had been better, the scenery might have been nice.
Tips were collected in a box at the exit. The food on board was delicious, and the Japanese commentary was well done.
他社ツアーがまだホエールウォッチングを始めていない時期に申し込みしたため、運良くクジラに出会えるといいなと思い参加しました。
背びれが見えました!とアナウンスはあったものの、その後一度も現れず、実際に見ることはできませんでした。イルカは2、3頭確認できました。
雨季で雨が降ったり、風が冷たく上着は2枚重ね着しても寒いくらいでした。天気が良ければ景色も良かったかもしれません。
チップは出口に箱が置いてある形式でした。
船内の食事は美味しく、日本語での解説もきちんとあり良かったです。
According to the story, it seems a bit early in December. However, I was able to enjoy the lunch cruise. The staff mentioned that it would be difficult to see whales today, but they directed us towards the west coast where dolphins were spotted. We were able to see dolphins for a brief moment. I received a one-year valid reboarding ticket, but I'm not sure if I can go within a year.
話によると、12月ではまだすこし早いらしい。
でも、ランチクルーズということで楽しめました。
係員の人が、今日は鯨は無理そうだけど、いるかが西海岸のほうにいるからと、まわしてくれました。一瞬ですが、いるかが見れました。
1年間有効の再乗船券をもらえたのですが、1年以内にいけるかどうか。
We purchased the five star sunset dining and jazz. The atmosphere was tranquil and relaxed. The staff was very polite and kind. The food ( 7 course) was magnificent! This was my second time for this cruise~ I will purchase another in the future
We love it! The crew are friendly and the performance was very interesting!! The food was stunning too!!! Love the lobster and the steak!! Thank you for this wonderful experience!!
I reserved a guaranteed seat in the front center, but today (the 24th), we were all together, and we had to line up for entry, ending up in seats at the end. However, the hula dance was significantly more wonderful and powerful than the dance I saw later at the Hawaiian Cultural Center, Star of Honolulu. The music and the emcee were truly American entertainers.
While I was dissatisfied with the seating, I was very satisfied overall, including the meal.
前方中央席確約で予約しましたが、今日(24日)は、皆一緒とのこと、列に並ばされ、入場、端の席になってしまいましたが、フラダンスは、そのあと見たハワイアン文化センター、スターオブホノルルのダンスより格段にすばらしく、大迫力でした。音楽も、司会もアメリカのエンタテナーそのもの。
席は不満でしたが、食事も含め大満足でした。
I was waiting at the designated meeting place as indicated in the voucher sent via email, but no one came for the pickup. I called the contact number multiple times starting ten minutes after the meeting time, but no one answered. After twenty minutes, I received a call saying that no one would come to pick me up and that I should take a taxi to a different location. They said they would send the new location via email, but I received no email or text message. An hour after the meeting time, I received a call from someone claiming to be an interpreter, asking if I would be coming by taxi, but I explained that I hadn't received any information about the destination and informed them that I would be canceling. Valuable time was lost.
メールで送られてきたバウチャーに、指定された待ち合わせ場所で待っていましたが、ピックアップに来ませんでした、待ち合わせの時間から10分後から何回も、連絡先に電話をしましたが誰も電話に出ません、20分後に電話が来ましたが、ここには迎えに来ないと言われ、タクシーで別の場所にこいと言われ、メールでその場所を送るとのことでしたが、メールもショートメッセージにも連絡なし。待ち合わせ時間の1時間後に自称通訳の方から(日本語)で連絡が来てタクシーで来ますかと聞かれるが、行き先も連絡が来ないと説明しキャンセルをする伝えました。大切な時間が失われました。
Thank you for booking the whale watching cruise activity with us.
We sincerely apologize for the inconvenience caused as you were unable to participate due to an arrangement error on the part of the operating company.
As mentioned in a separate email, the operating company reported that there was a malfunction in the reservation system, which resulted in the pickup location not being accurately registered. On the day of the event, we had instructed you to take a taxi to the check-in location, but unfortunately, due to the absence of Japanese-speaking staff, we were unable to provide you with a proper explanation in the end. The operating company has conveyed their apologies. To prevent this from happening again, we will ensure that the operating company conducts double-checks to provide accurate guidance in case of any issues with the reservation system.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future. Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度はホエールウォッチングクルーズのアクティビティをご予約いただき、ありがとうございます。
しかしながら、催行会社側の手配ミスにより、ご参加いただくことができず誠に申し訳ございませんでした。
別途メールでもお送りさせていただきましたが、催行会社より、予約システムに不具合があり
お迎え場所が正確に登録できていなかったと報告がございました。
当日、タクシーでチェックイン場所までお越しいただくよう説明を進めておりましたが、
日本語スタッフが不在だったため、最終的にきちんとご説明を差し上げることができなかったとのことです。
催行会社からは謝罪の言葉を預かっております。再発防止のため、催行会社にはやむ終えず、予約システムに不具合が発生した際も
きちんとしたご案内ができますよう二重の確認を行っていくこと注意いたします。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
I unexpectedly got to see a lot of whales. I didn't see this many even during whale watching. The other guests were all foreigners except for us. But we had no trouble at all and had a great time.
Everything was fun, but this cruise was my favorite. I definitely want to ride it again when I come to Hawaii!
思いがけずクジラさんを沢山見ることができました。ホーエルウオッチングでもこんなに見られませんでした。お客さんは私たち以外は外国の方たちでした。でも何一つ困ることもなくとても楽しめました。
全て楽しかったけれど、今回このクルージングが一番気に入りました。ハワイに来たら必ずまた乗りたいです!
I participated with my 3-year-old child. Even though I can't drink alcohol and this was my fifth time in Hawaii, I felt it was a shame I hadn't participated before because it was absolutely amazing. I didn't bring my camera because I was worried about getting it wet, but I don't think you'll get wet unless something really unusual happens. If you have a phone, there's a chance it could slip and fall into the ocean if you drop it, so I think a camera that you can hang around your neck is more practical.
3歳の子供と参加しました。
自分自身もアルコールは飲めない・ハワイは5回目でしたが、今まで参加しなかったのが勿体なかったと感じるほどに最高でした。
濡れるのを心配してカメラは持って行っていませんでしたが、よっぽどのことをしなければ濡れることはないと思います。携帯などの方が、万が一床に落とすとそのまま海に滑り落ちてしまうかもしれないので、首から下げるカメラの方が使い勝手はいいと思います。
Salmon we ordered could have been better. Dress code was not being implemented. Only few people followed the instructions.
The fireworks were smaller than I imagined and ended quickly. The Hawaiian food was delicious, but the crab was disappointing. I would have been satisfied with the cheapest course. Since it was December 22, it was cold, and I didn't want to go outside.
想像した以上に花火が小さくてすぐに終わる。
ハワイ料理は美味しかったがカニは残念。
1番安いコースなら満足出来た。
12月22日だったので寒くて外に出たくなくなる。
We attended this cruise on 2017/12/24 Christmas eve and it was a wonderful evening from start to finish.The star of Honolulu is an amazing evening from the coach "Royal Star" transferring us from the hotel to the ship and back with great care. Upon arrival, the 5 star guests were ushered to the boat and boarding was separate from others. A photo, drink and canapes were offered on the top deck. We were then shown our seats - private 2 person table along the window - and drinks were served. The menu was a 7 course meal with the Beef with Foie Gras being the highlight of the dinner! Tender and melts in your mouth. Overall the dinner is a 9/10. Wait service was amazing, very helpful, explained all courses and never stopped smiling. Drinks were well made and presented nicely.
The cruise it self takes you along Waikiki beach with some great views of Diamond Head and all of Waikiki. The ambiance the sunset creates is great for all couples and a very romantic backdrop to take photos and video.
Live entertainment was a nice touch, with a Jazz show. The singer had an amazing voice along with the pianist and sax player.
This is truly an amazing dinner evening with your spouse or partner.
My only disappointment with this cruise is the actual time to spend on the deck enjoying the ocean breeze. Dinner is served shortly after leaving the dock which having a course dinner is hard to get up and leave between each course. We did manage after the salad to leave for a few minutes. The waiter kindly waited to serve us the 4th course when we got back.
Overall this cruise is an amazing romantic and wonderful cruise for couples celebrating. Make sure to pay attention during dinner to get great photos of Waikiki, Diamond Head and sunsets.
Thank you to all the staff of #The Star of Honolulu for your professionalism making our experience a wonderful night.
The ship is slightly smaller than the Prince of Honolulu. As we approached Diamond Head, the waves became rough. I think it would be tough for children who get motion sickness. The departure time is leisurely, which is reassuring. The pickup location is also close to the hotel. We were able to see a mother and baby whale. This time, my child dropped their smartphone, but they were able to help us find it. It's a tour you can participate in with peace of mind.
船体はプリンスオブホノルル号より少し小さめ。ダイヤモンドヘッド近郊に近づくと波が激しい。乗り物酔いする子供は辛いと思います。出航時間がゆっくりなので、安心します。ピックアップ場所もホテルに近い。クジラの親子を、見ることができました。今回、子供がスマホを落としたがちゃんと調べてもらい、見つけることができました。安心して参加できるツアーです。
I arrived at the meeting place five minutes early, but there was already someone waiting with a sign that said "Majestic Whale." Since my name wasn't called when the time came, I spoke up when I noticed the sign saying "whale." If you're going, please try to speak up when you see the sign. There's no problem following the staff member. Once on board, there were levels with a buffet and an open deck, but the open deck was easier for taking photos and felt nice with the breeze. The day before, a local said they hadn't seen any whales this year, so I was worried, but thanks to the staff who searched diligently, I was able to see the tail twice and the body once. I enjoyed looking for whales and the scenery, and the chips, fruits, and burgers were delicious. There were some people who got seasick, so I think motion sickness pills and sea bands were helpful. I want to participate again to see bigger whales.
集合場所へ5分前にはついていましたが、すでに「マジェスティック号くじら」と書かれた看板を持った方が待っていました。時間になっても名前を呼ばれなかったので、「くじら」と書かれていることに気づいた時点で自分から声をかけました。行かれる方は看板を見たら声をかけてみてください。係の方のあとについて行くだけなので問題ありません。乗船するとブッフェのある階とオープンデッキの階がありましたが、オープンデッキの方が写真を撮りやすく風も気持ちよかったです。前日、地元の方が今年はまだクジラを見ていないと言っていたので不安でしたが、スタッフさんたちが全力で探してくれたおかげで、尾びれを2回と体を1回みることができました。クジラを探したり景色を楽しんだり、チップスやフルーツやバーガーも美味しかったです。船酔いをしてる方もいたので、酔い止めやシーバンドは役に立ったと思います。もっと大きくクジラを見たいのでまた参加したいです。
I could only get the appetizer course on the upper deck due to it being fully booked, but I was fairly satisfied with the food and drinks. The view of Waikiki from the upper deck was pleasant, and overall, I was reasonably satisfied.
満席で上甲板でのアペタイザーコースしかとれなかったが、食事と飲み物もそこそこ満足。上甲板からのワイキキ風景は気持ちよく、それなりに満足。
Coral has died, and efforts are underway for artificial reefs and coral restoration. Around the reefs, schools of fish, green sea turtles, and rays could be observed. Overall, including the transportation, boarding arrangements, and underwater scenery, the Atlantis experience I participated in 25 years ago in Maui was better.
珊瑚が死滅し、人工の漁礁と珊瑚の再生努力中。
漁礁周辺には魚群、アオウミガメ、エイなどが観賞できた。
送迎、乗船までの段取り、海底の景観など総合的に、25年前に参加したマウイ島でのアトランテイスのほうが良かった。
The overall excitement of the venue and the interactions between guests created a great atmosphere. However, the location of the venue was a bit difficult to find, which caused some confusion.
会場全体の盛り上がり、客同士のふれあいなど、雰囲気つくりがうまかった。
会場の場所がわかりにくい場所にあるため、少しまごまごした。
Just awesome it was my friends birthday, and she loved it.
The sun sparkles on the Pacific Ocean as the cruise ship cuts through the waves, creating a beautiful scene among the swells. Unfortunately, I wasn't able to spot any whales, but the staff were very attentive and we enjoyed a relaxing time. My husband uses a wheelchair, and they were kind to us from the moment we made our reservation. Although we couldn't go to the deck, we enjoyed the view of Hawaii from the sea together.
クルーズ船が波をかき分ける太平洋を太陽がキラキラと照らし、波間がとてもきれいです。
残念ながら、私はクジラを見つけられませんでしたが、スタッフの方が声掛けしてくださったり、ゆったりした時間を過ごしました。
主人が車いすを使ってますが、申し込みの時から親切にしてくださいました。デッキには行きせんでしたが、二人で海上からのハワイの景色、楽しみました。