Reviewed by: Kindosan
We made a reservation for four family members at Five Star on Christmas Eve. It seemed like there was a shortage of staff, as our table was attended by what appeared to be a beginner high school student. The wine cork broke, and after pouring the wine generously into the glasses, they were left unattended even after being empty, so I ended up pouring it myself. The staff didn't provide any advice on the spot, and on the way back in the elevator, we were laughed at for having that particular server. I think it's only natural to follow up if you're aware of the situation, but it seemed like Five Star lacked that kind of consideration.
I ordered the filet steak rare, but it was medium rare. It was probably pre-cooked. The quality of the meat wasn't too bad, so it's a shame.
Five Star is great for enjoying the night view, but this cruise would be better for having fun with a three-star experience.
クリスマスイブに5スターが空いていたので、家族4人で予約。アルバイターが不足している時期だったのか、テーブル担当が高校生?と思われる初心者だった。ワインのコルクは折れてしまうし、グラスに並々と注いだ後は空になってもいつまでも放置されていたので、自分で注ぐことに。スタッフはその場でアドバイスすることもなく、帰りのエレベーターで何某の担当であったことを笑われてしまう始末。気づいているならフォローするのが当たり前だと思うのだが、そういう配慮はなさそうな5スターだった。
ヒレステーキをレアで注文したのだが、ミディアムレアだった。おそらく調理済みだった。肉質はそんなに悪くなかったので残念。
夜景を見るには5スターが良いが、このクルーズは3スターでワイワイ楽しむのがいいだろう。
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Families |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/24 |
Reviewed by: だーまつ
I was able to enjoy a leisurely dinner while gazing at the ocean in Hawaii. I recommend it for those who love that quintessential Hawaiian vibe.
ハワイの海を眺めながら、のんびりとディナーを楽しめました。いかにもハワイって、感じが好きな方にはおすすめですよ。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed your cruise in Hawaii. Please come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
ハワイでのクルーズをお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/31 |
Reviewed by: とかさ
My wife and I attended together.
First, we entered through the VIP entrance and took a commemorative photo with an Elvis Presley impersonator.
We received a welcome drink (alcohol) and enjoyed appetizers like fruits, nuts, and prosciutto while waiting for the venue to open.
After the doors opened, we savored dinner at a table in front of the stage. We had a voucher for one alcoholic drink, so we ordered a cocktail.
I thought there would be quite a bit of food, but it was just enough to fill us up. The lobster was delicious, and both the meat and salmon were tasty as well. There were also desserts and coffee.
The show included Hawaiian dances, impersonations of Elvis Presley and Michael Jackson, and even a fire dance, which left us very satisfied. Being seated right in front of the stage made it a fantastic experience.
The photo we took at the beginning can be purchased for $25, and after the show, the Elvis impersonator himself signed it for us.
When we left the venue, we were able to take commemorative photos with the singers and the Hawaiian dancers who performed in the show, creating wonderful memories.
妻と2人で参加してきました。
まずはVIP入口から入って、エルビスプレスリーのそっくりさんと記念撮影。
ウェルカムドリンク(アルコール)を受け取り、フルーツやナッツや生ハムなどの前菜を食べつつ、開場を待ちます。
開場後、ステージ前の席でディナーを堪能。アルコール1杯をオーダーできる券を貰ってたので、それでカクテルを注文。
料理は結構多いかと思いましたが、ちょうどお腹一杯になるくらいでした。ロブスターはもちろん美味しかったですし、お肉もサーモンも美味でした。デザートとコーヒーもあります。
ショーはハワイアンなダンスから、エルビスプレスリーやマイケルジャクソンのそっくりさんショー、ファイアーダンスもあって大満足。ステージ目の前の席なのでバッチリ楽しめます。
最初に記念撮影した写真は25ドルで買えますし、終了後にプレスリーそっくりさん本人が最後にサインもしてくれます。
会場から出ると、ショーに出てた歌手の人やハワイアンダンス踊ってた人たちと自分のカメラで記念撮影までさせてくれて、いい思い出になりました。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
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| Packages: | 【2人目無料!】人数限定モニターツアー VIPコースディナー(ステージ前テーブル席) |
| Attended as: | Couples |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/29 |
Reviewed by: まりも
The show is easily visible from any seat. The costumes changed frequently, which was enjoyable to watch, and I'm glad I participated.
ショーがどの席からもよく見えます。
衣装もどんどん変わり、みていて楽しかったし
参加してよかったです
Thank you very much for participating in the Rockafella Show. We are very pleased to hear that you enjoyed it.
All of our staff are looking forward to your next visit.
Reservations Department
この度、ロッカフラショーにご参加頂き、誠に有難うございます。お楽しみ頂けて大変嬉しく思っております。
皆様のまたのお越しをスタッフ一同でお待ちしております。
予約課
| Rating: | |
|---|---|
| Packages: | 【お得なセット割】ビュッフェディナー(2階席) |
| Attended as: | Solo Travelers |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/30 |
Reviewed by: まりも
I'm glad I got to see the ocean in Hawaii! I had the impression that there were many families around, and it might depend on the sea conditions, but I was a bit disappointed that there were fewer fish.
ハワイの海の中を見れてよかったです!
家族連れが多いイメージで、海のコンディションによると思うのですが、魚が少なかったのが少し残念でした。
Aloha! Thank you for your cooperation. I'm sorry to hear that it wasn't as exciting as you expected. Often, the ocean is completely unpredictable, and sightings of marine life vary by time. We look forward to your valuable feedback. Please feel free to share it with the team. Mahalo!
アロハ!ご協力いただきありがとうございます。あなたが期待していたほどエキサイティングではなかったと聞いて申し訳ありません。多くの場合、海はまったく予測不可能であり、水中生物の目撃は時間によって異なります。貴重なご意見をお待ちしております。ぜひチームで共有してください。マハロ!
| Rating: | |
|---|---|
| Packages: | 【期間限定割引】基本プラン<定員48名> |
| Attended as: | Solo Travelers |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/29 |
Reviewed by: サドガシマン
I participated with my wife and two daughters, but it was quite difficult because my wife got drunk. The submarine itself is stable, but the waves while transferring from the shuttle boat to the submarine are quite intense. If you're not confident on boats, it's better to take motion sickness medication just in case. As for the tour, we were able to see sea turtles this time, and the kids were thrilled. What you can see depends on luck, though.
妻と娘二人で参加しましたが、妻が酔ってしまい大変でした。
潜水艦自体は安定しているんですが、送迎線から潜水艦に乗り移る間が水面のうねりが凄いです。
船に自信がある方以外は、念のため酔い止めを飲んで挑んだ方が良いです。
肝心のツアーですが、今回はウミガメも見れて子供達は大喜びでした。
何が見れるかは、運次第ですが。
Thank you for the review!
レビューのマハロ!
| Rating: | |
|---|---|
| Packages: | 【期間限定割引】基本プラン<定員48名> |
| Attended as: | Families with Young Children |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/30 |
Reviewed by: パンダ
It was truly amazing! Unlimited drinks while sailing with a view of the hotels off Waikiki and Diamond Head. I highly recommend the sunset sail!
本当に最高でした!ワイキキ沖からホテル群、ダイヤモンドヘッドを眺めながらの飲み放題セイリング。サンセットセイルはおすすめですよー
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/31 |
Reviewed by: りょうさん
I made a reservation for the full course, so I was able to enjoy the smoothness of the service provided, as well as the music performances and hula dancing. The champagne, photos, cake, roses, and the Tantalus night view were all fabulous. I highly recommend it to everyone.
フルコースで予約して行きましたから、安心して提供されるサービスのスムーズさや、音楽演奏やフラダンスを楽しく鑑賞することができました。シャンパン、写真、ケーキ、ばら、タンタラス夜景、すべてブラボーでした。皆さんにお勧めします。
Thank you for using Star of Honolulu. We are truly delighted that you enjoyed the full course, performance, and night view. We hope you will consider joining us again on your next visit to Hawaii, and we will continue to strive for improvements in the meantime. Thank you.
この度はスターオフホノルルをご利用いただきありがとうございました。フルコースとパフォーマンス、夜景を楽しんで頂き、心よりうれしく感じております。また、ハワイにお越しになる際にも、再乗船頂くけるかもしれませんので、その日に向けてより改善の努力を続ける所存です。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Couples |
| Posted on: | 2020/01/02 |
| Activity Date: | 2019/12/30 |
Reviewed by: chiikopapa
The location has only a small sign, so I think most people will miss it. Even if you ask at the front desk, they might respond with "What is that?" as none of the other staff seem to know about it either. The show itself was average and felt like just another Hawaiian show that you could see somewhere else. Unfortunately, I won't be returning.
場所は小さな看板しか無くまず殆どの人が見逃すと思います。フロントで場所を聞いても、それって何?と言うか他のスタッフも皆さん知らないあり様です。ショー自体も普通で何処かで見ショー内容と言うかほぼ同じハワイアンショーですね。残念ですが次は無いです。
| Rating: | |
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| Packages: | ダイヤモンドプレミアシート<ステージ付近の席> |
| Attended as: | Families |
| Posted on: | 2020/01/02 |
| Activity Date: | 2019/12/26 |
Reviewed by: Steinar Anderssen
This was cool, but they advertise alot on their Instagram with pictures of feet hanging out of the Helicopter, but they do not allow those kind of pictures at all.
I highly advice atleast a sweater and long pants since it does get cold
| Rating: | |
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| Packages: | Doors-Off Flight [50 mins] |
| Attended as: | Solo Travelers |
| Posted on: | 2020/01/02 |
| Activity Date: | 2019/12/30 |
Reviewed by: てっしー
You have plenty of time on the submarine to fully enjoy the scenery underwater. I was able to see sharks and sea turtles! (Maybe I was just lucky.) The elementary school children also seemed to have fun looking for fish. The boat before switching to the submarine swayed quite a bit, so I noticed a few people feeling seasick before the main event. I recommend taking motion sickness precautions for those who are not confident on boats.
潜水艦に乗っている時間はたっぷりあり、海の中の景色を十分楽しめます。鮫やウミガメも見れました!(運が良かったのかも。)小学生の子どもたちも魚を探したり楽しそうでした。潜水艦に乗り換える前の船が結構揺れるので、メインイベントの前に船酔いしている人もちらほら見かけました。船に自信のない人は酔い止め対策をおすすめします。
アロハ、そしてあなたの五つ星のレビューを共有していただきありがとうございます!私たちは、あなたが海の100フィート以上の深さで私たちの潜水艦を探検することを楽しんでいただけたと聞いてとても嬉しいです。マハロ!
Aloha and thank you for sharing your five-star review! We are so happy to hear that you enjoyed exploring in our submarine over 100 feet below the sea. Mahalo!
| Rating: | |
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| Packages: | 【期間限定割引】基本プラン<定員48名> |
| Attended as: | Families |
| Posted on: | 2020/01/02 |
| Activity Date: | 2019/12/30 |
Reviewed by: (^0^)
Since I always played golf, I decided to try surfing for the first time while in Hawaii. When I went to the surf shop offering lessons, there was quite a crowd waiting, which was encouraging. It was a semi-private lesson, but I felt there wasn't much difference from a group lesson. The timing for paddling with the waves was entirely up to the coach. Since I was on a longboard, I was able to stand up right from the start, which was fun. However, paddling out to the ocean was tough, and that was quite challenging. I'm excited that there are more options in Hawaii to enjoy in the future.
いつもゴルフばかりだったので、せっかくのハワイなのだからと、はじめてサーフィンに挑戦しました。
催行しているサーフショップに行くと、かなりの人数が待っていて盛況。セミプライベートレッスンでしたが、グループレッスンでもさほど違いはないように思います。
波に背にしてパドリングするタイミングは全てコーチ任せ。ロングボードなので、初めから立つことができて楽しかったです。ただ、沖に向かってのパドリングは辛くて、これだけは大変でした。
ハワイの選択肢が増えてこれからも楽しみです。
| Rating: | |
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| Packages: | セミプライベートレッスン |
| Attended as: | Couples |
| Posted on: | 2020/01/02 |
| Activity Date: | 2019/12/29 |
Reviewed by: Hiroko
Motion sickness medication is a must. The view from the boat is great, and riding in the submarine is fun, but there weren't many fish on the seabed... I thought they had artificially created a fishing ground on the sandy bottom. It's a 45-minute experience of watching the little fish gather there. Since it takes about three hours, please weigh it against other events you want to do before deciding to participate!
酔い止めは必須です。船からの眺めは良いし、潜水艦に乗るのも楽しいのですが、海底に魚は…あまりいませんでした。
もともと砂地に人工的に魚場を作ったんだなと思いました。そこに集まる小さなお魚達を見つめる45分です。
時間は3時間ほど取られるので、他にやりたいイベントと天秤かけて参加を決めて下さいね!
アロハ!レビューを共有していただきありがとうございます。あなたの潜水体験が期待していたものではなかったと聞いて残念です。時には、自然は予測不可能で、海洋生物の目撃情報は時間ごとに変わることがあります。また、アトランティスはハワイの海洋世界を保護し、保存することにコミットしており、そのために慎重に船や他の人工リーフシステムを清掃して沈め、ワイキキ沖の海洋生物を育てる手助けをしています。マハロ!
Aloha! Thank you for taking the time to share a review. We are sorry to hear that your submarine dive was not the experience you expected. At times, Mother Nature is unpredictable and sightings of marine life can vary from hour to hour. Atlantis is also committed to helping to preserve and protect Hawaii's marine world which is why we have carefully cleaned and sunk ships and other artificial reef systems to help build marine life off the coast of Waikiki. Mahalo!
| Rating: | |
|---|---|
| Packages: | 窓が大きいプレミアムプラン<定員64名>※2020年3月31日までのご参加 |
| Attended as: | Families with Young Children |
| Posted on: | 2020/01/01 |
| Activity Date: | 2019/12/29 |
Reviewed by: Kaa
When I went, the weather was wonderful, and I was able to see a very beautiful sunset and the night view of Honolulu. The hula dance was enjoyable, with many songs performed. It might be nice to have a plan that includes meals.
私がいったときは天気にも恵まれ、とてもきれいな夕日と、ホノルルの夜景がとてもきれいに見えました。
フラダンスは、たくさんの曲を踊ってくれて、楽しめました。
食事は、無いプランがあってもいいかもしれないです。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/12/31 |
| Activity Date: | 2019/12/28 |
Reviewed by: みーたん
I tried surfing for the first time. They teach you carefully, so I think anyone can do it. However, I couldn't stand up even once. It was about two hours in the morning, but my whole body is sore. You can't bring your phone or camera, so if you have a partner, I recommend having them take pictures for you. Of course, the shop staff will take videos and photos, but they sell them for over $50, which is a bit expensive. My wife also participated, but she got seasick and had to give up early. If you're prone to motion sickness, you'll need some medication for that.
初めてサーフィンをしました。丁寧に教えてくれるので、誰でもできると思います。ただ私は一度も立ち上がれませんでした。午前中2時間ほどでしたが、全身が筋肉痛です。携帯やカメラは持って行けないので、もしパートナーがいれば取ってもらうことをお勧めします。もちろんショップのかたが動画と写真を撮ってくれますが、50ドル以上で販売されますので、少し高いですね。妻も参加しましたが、船酔いのようになってしまい早々にギブアップ。酔いやすい方は酔い止めも必要ですね。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2019/12/31 |
| Activity Date: | 2019/12/29 |
Reviewed by: まるこめ
I wasn't aware of the news about the sightseeing helicopter crash on the Big Island that resulted in six deaths, but even if I had known, I would have participated. Everyone around me couldn't speak Japanese, but there was no need to worry. Before departing from the airport, you have to store your luggage in a locker, which requires four quarters. You can exchange money for that. They also offer a case to hang your smartphone around your neck for $10, but the lady next to me initially took photos but eventually stopped. The pilot's explanations can be heard through headphones, and you can communicate with the pilot via a microphone, but even at maximum volume, it was hard to hear. Also, even in clear weather during this season, it gets cold up in the air, so long sleeves are essential, but a down jacket wasn't necessary. We flew at about 1,500 to 1,800 feet. It seems to be a characteristic of the helicopter that we didn't enter any clouds. The flight path took us from the airport, circling counterclockwise around the east side of the island for about 50 minutes. Fortunately, there was no turbulence. It was a great experience. It is a bit pricey, but I recommend it.
ハワイ島で観光ヘリが墜落して6名死亡のニュースは知らなかったが、知っていても参加していたでしょう。周りは日本語がしゃべれない方ばかりでしたが心配ありません。空港出発前に荷物はロッカーに預けさせられますが25セント硬貨4枚いります。両替できます。またスマホを首からかけられるケースを10ドルで貸してくれますが、隣のご婦人は最初こそ写真を撮っていましたがそのうちやめてましたね。上空でのパイロットの説明はヘッドフォンで聞こえますしマイクを通してパイロットと会話ができますが、ボリューム最大にしても聞こえにくいです。またこの季節晴天でも上空は寒く長袖は必須ですがダウンジャケットまでは必要ありませんでした。大体1500~1800フィートを飛行します。ヘリコプターの特性でしょうが雲の中には入りません。飛行経路は空港を離陸して島の東側を反時計回りに回って50分ぐらいでしょうか。揺れなかったのが幸いでした。いい経験になりました。値段はしますがおすすめです。
| Rating: | |
|---|---|
| Packages: | 基本プラン<送迎復活時保存用> |
| Attended as: | Families |
| Posted on: | 2019/12/31 |
| Activity Date: | 2019/12/27 |
Reviewed by: Bobby
This was an awesome way to begin our first full "relax day" in Honolulu. The crew on this catamaran was outstanding. They were very friendly and welcoming and really made you feel like they were there just for you. Perfect amount of people on board. The drinks were delicious and rum aplenty. I think if we were to do this again, we would pay for back to back cruises so we'd have more time. Waikiki & Diamond Head from that viewpoint were unbelievable. Thanks for a great time!!!
| Rating: | |
|---|---|
| Packages: | Daytime Booze Cruise (90 mins) |
| Attended as: | Friends |
| Posted on: | 2019/12/31 |
| Activity Date: | 2019/12/08 |
Reviewed by: y&s
We participated on the first day of our honeymoon. Since neither of us is a big eater, we made a reservation for the 1-star course. When we got on the shuttle bus, we received stickers to wear on our clothes, but the colors indicated the different courses we had reserved. Ours was the cheaper option, which felt a bit awkward. The dining area on the first floor of the bus was not fully occupied. Overall, the food was average, but the meat was delicious. My husband went back for seconds on the crab several times. The Hawaiian show was impressive, and the dancers in the empty sections of the audience gave it their all. We were also able to go out to the rooftop deck at one point. One disappointing aspect was the room temperature. I had brought a slightly thicker hoodie for warmth, but it was so cold in the dining area that it didn't help at all... I might just be particularly sensitive to the cold. The woman from the Korean couple next to us was in a camisole. The sunset and the night view of Hawaii from the boat were very beautiful. I regret to say that I couldn't fully enjoy it because of the cold, so I give it 3 stars. If you're sensitive to the cold, please make sure to dress warmly.
ハネムーンの初日に参加。夫婦ともにそんなに大食いでないため、1スターで予約。送迎バスに乗るときに、服にはるステッカーをもらうが
、予約しているコースを分によって色が違う。うちは安いコースだったので、若干気まずかった。笑 バス一階の船室で、満席にはなっておらず。料理は全体的に普通。お肉はおいしかった。主人はカニを何度かおかわりしていた。ハワイアンのショーは圧巻。客席が埋まっていない箇所のダンサーも全力だった。途中、屋上デッキにも出られた。一点だけ残念だったのが、室温。冷え対策で、ちょっと厚めのパーカーを持参していたが、それでは全く意味がないくらい、船室は寒かった…。私が特別寒がりなせいかもしれない。隣の韓国人カップルの女性はキャミソールだったので。サンセット、船からみるハワイの夜景はとても綺麗だった。自業自得だが、寒くて心から楽しめなかったため、★3つで。冷え性の方は本当に暖かくしていってくださいね。
Thank you very much for boarding with us this time. We also appreciate your valuable feedback. We would like to work on improvements as a team, including our management staff, as a future challenge. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。また貴重なご意見、有難うございます。今後の課題として、責任者を含めスタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2019/12/31 |
| Activity Date: | 2019/12/28 |
Reviewed by: MomK
Fantastic experience! The turtles were amazing as advertised. Boat crew was friendly and helpful! I recommend this excursion. It was a great way to start our Hawaiian vacation.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/12/31 |
| Activity Date: | 2019/12/28 |
Reviewed by: よっちゃん
The excitement of the final dance was amazing. My daughter and her husband also joined in with the newlyweds and danced. There was a hula dancer right in front of me, which made me a little nervous.
最後のダンスの盛り上がりは最高でした。娘夫婦も、新婚さんに混じって、踊ってました。フラダンスを踊るお姉さんが目の前にいて、ちょっと緊張しました。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/12/31 |
| Activity Date: | 2019/12/28 |
Reviewed by: Summer X
The driver of the shuttle is very helpful and funny. The design of the activity is very family friendly. Kids won't feel too tired or bored.
| Rating: | |
|---|---|
| Packages: | Hanauma Bay Shuttle & Snorkel Gear Rental Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/12/31 |
| Activity Date: | 2019/12/28 |
Reviewed by: JAYBEE
Did I mention we drank Mai Tai's and saw 50+ spinner dolphins?
The crew was awesome.
| Rating: | |
|---|---|
| Packages: | Daytime Booze Cruise (90 mins) |
| Attended as: | Friends |
| Posted on: | 2019/12/31 |
| Activity Date: | 2019/12/27 |
Reviewed by: Rob West
Captain, bartender and crew were excellent, lots of fun, relaxing and good vibes!
| Rating: | |
|---|---|
| Packages: | Now Available! Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2019/12/30 |
| Activity Date: | 2019/12/26 |
Reviewed by: HAWAII 大好き
The sailing on this day was under clear skies.
It was great to participate last time, and this time was also good.
This yacht cutting through the wind is truly a pleasant experience.
Occasionally getting splashed by the waves is also quite enjoyable.
There's no doubt that it will become addictive.
I will definitely participate again next time.
この日のセーリングは 晴天 です。
前回も、参加してGOODでしたが、今回も GOODでしたよ。
風を切って 進んでいく このヨットは
本当に心地いいものです。
時折、波を浴びて これも 心地いいものです。
病みつきなること間違い無しです。
次回も、また 参加させていただきますよ。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/12/30 |
| Activity Date: | 2019/12/19 |
Reviewed by: しょう
I made a reservation based on my companion's request. Since we wanted a window seat, I booked with the Celebration Plan. While we did have a seat at the end, there was an aisle between the table and the side of the ship, and there was frequent movement of staff and people moving between the decks, so it wasn't a relaxing experience to enjoy the sunset from the table.
Additionally, since several of my companions were not fond of lobster or beef, I also requested meal changes. However, there was no mention of this on the Veltra voucher, so I emailed the local operator to confirm the changes. When we checked at the table after boarding, the wrong order had been placed.
After showing the floor manager (assistant manager) the final confirmation email from the operator and reiterating our requests, I was told they would check and serve according to our requests. However, in the end, the service did not match our requests.
I called the manager again to request changes to the menu, and ultimately, we were able to have our meal as we wished, but I was left dissatisfied with the fact that our order had not been processed correctly and with the attitude of the manager during the interaction.
On a positive note, the view and the performances by the waiters and dancers were great.
同行者の希望で申し込みしました。
窓側の席が希望だったので、セレブレーションプラン付きで申し込みしたのですが、確かに端側でしたがテーブルと舷側の間に通路があり、頻繁にスタッフ、撮影やデッキ間移動の人の行き来があり、ゆっくりテーブルから夕陽を眺める感じではありませんでした。
また、同行者にロブスターやビーフが苦手な人が複数いた為、食事の変更も併せて申し込みしましたが、ベルトラのバウチャーには記載が無かった為、現地催行会社と直接メールをして、変更点の確認をしましたが、乗船後にテーブルで確認すると、誤ったオーダーが通っていました。
フロアマネージャー(アシスタントマネージャー)へ催行会社からの最終確認メールを見せた上で、こちらの希望を改めて伝えた所、確認してリクエストに沿うように出す、と返答されましたが、結局リクエストと違う形で給仕されました。
改めてマネージャーを呼び、メニューの変化を要求し、最終的には希望に沿う形で食事が出来ましたが、オーダーが通ってなかった事と、マネージャーの対応時の態度には不満が残りました。
ただ、景色やウエイターやダンサーのパフォーマンスは良かったです。
Thank you for using Star of Honolulu. We sincerely apologize for the mix-up regarding the special meal and any inconvenience it may have caused. Your valuable feedback will be taken into consideration for future improvements. Thank you very much.
この度はスターオフホノルルをご利用いただきありがとうございました。スペシャルミールに関する手違いがあり、ご迷惑をおかけしてしまい心よりお詫びいたします。頂いた貴重なご意見は、今後の改善の参考にさせていただきます。本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/12/30 |
| Activity Date: | 2019/12/27 |
Reviewed by: ABC
The seating was at a round table for eight on the first floor, and we were seated with others. There was live music on the first floor as well, but the second floor seemed better. The meal included salad, chicken, fish, pasta, and chocolate cake, but the taste was just okay. For drinks, the buffet course charges for everything except the welcome drink. After the meal, you can freely walk around the second and third floors and the deck. The fireworks lasted for five minutes starting at 7:45. While waiting for the sunset on the second-floor deck, we even caught a glimpse of a whale for a moment.
席は一階の8人がけ丸テーブルで相席でした。一階も生演奏がありましたが、二階席の方が良さそうでした。食事は、サラダ、チキン、魚、パスタ、チョコレートケーキで、味はいまいちでした。飲み物は、buffet コースは、ウェルカムドリンク以外有料です。食事が終われば二階、三階、デッキ自由に歩き回れます。花火は、7:45分から5分間でした。二階のデッキでサンセット待ってるいるときに、鯨も一瞬見れました。
アロハ!四つ星のレビューを投稿していただきありがとうございます。金曜日の夜の花火クルーズを楽しんでいただけたと聞いて嬉しいです。また「マジェスティック」にお迎えできることを楽しみにしています。マハロ!
Aloha! Thank you for taking the time to post a four-star review. We are happy to hear that you enjoyed the Friday Night Fireworks cruise and we hope to welcome you aboard Majestic again soon. Mahalo!
| Rating: | |
|---|---|
| Packages: | <金曜日限定>ビュッフェディナー+花火鑑賞 |
| Attended as: | Families |
| Posted on: | 2019/12/30 |
| Activity Date: | 2019/12/27 |
Reviewed by: kocyan
The sunset sinking into the Pacific Ocean. The buildings of Waikiki shining in the sunset. Beautiful fireworks. The Polynesian dance show on the ship. It's fantastic. The food could be better, but it's a satisfying tour.
太平洋に沈んむ夕日。夕日に光り輝くワイキキのビル。美しい花火。船内のポリネシアンダンスショー。最高です。食事は今一ですが満足するツアーです。
Thank you for using Star of Honolulu. We are truly relieved to hear that you enjoyed the cruise. We will strive to improve the quality of our meals and other aspects based on your valuable feedback. Thank you very much for your input.
この度はスターオフホノルルをご利用いただきありがとうございます。クルーズを満喫していただけて心よりほっとしております。食事の内容等は、今後の改善に向けて努力してまいります。貴重なご意見、本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2019/12/29 |
| Activity Date: | 2019/12/06 |
Reviewed by: Lilo
Everyone was great, experience was wonderful. Crew made you feel really safe
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2019/12/29 |
| Activity Date: | 2019/11/27 |
Reviewed by: Woodsy
The staff were great. They were helpful in pointing things out and when helpful when a tour member was unwell.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Friends |
| Posted on: | 2019/12/28 |
| Activity Date: | 2019/12/23 |
Reviewed by: ちこちゃん
I participated because of the good reviews. The experience met my expectations, and I was very satisfied with both the food and the show! The food was plentiful, and the fire dance was impressive and breathtaking.
The venue is in an easy-to-find location, so even for us who are not familiar with Hawaii, we were able to arrive without getting lost.
The impersonation lineup is classic, making it enjoyable even for us in our 60s.
At the end, we had the opportunity to take commemorative photos with the performers, which created great memories. I would like to participate again with my whole family next time.
口コミが良かったので参加しました。期待通りの内容で、ご飯もショーも大満足です!料理はボリュームがあり、ファイヤーダンスは迫力があって圧巻でした。
会場はわかりやすい場所にあるので、ハワイに不慣れな私たちでも、迷わず到着することがでにました。
モノマネラインナップは王道なので、60代の私たちでも楽しめる内容です。
最後は出演者の方との記念撮影も可能なので、思い出にもなりました。今度は家族みんなで参加したいと思います。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニターツアー VIPコースディナー(ステージ前テーブル席) |
| Attended as: | Families |
| Posted on: | 2019/12/28 |
| Activity Date: | 2019/12/04 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for joining our cruise.
We are very sorry to hear that you did not fully enjoy our Five Star Dinner Cruise.
We will share your comments internally and use them to improve our services in the future.
Thank you for your valuable feedback.
We look forward to welcoming you back again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
私共のファイブスターディナークルーズを十分にお楽しみ頂けず、大変残念に思います。
頂きましたコメントは社内で共有させて頂き、今後のサービス改善に役立たせて頂きます。
貴重なご意見有難うございました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル