Oahu
The staff kindly provided information on reserving spots and efficient ways to get around before entering, and even though it was our first visit with children, we had a great time.
スタッフの方が、入場前に場所取りや効率的な回り方など親切に教えてくださり、子ども連れで初めての訪問でしたが楽しく過ごせました。
Aloha saonapple,
I am very happy to hear that you had a great time. Thank you very much.
Please come back again during your stay in Hawaii. We look forward to seeing you.
Aloha saonapple様
楽しく遊ばれたとの事とてもうれしく思います。ありがとうございました。
又ハワイ滞在の際にはお越しください。お待ち申し上げます。
We were with children, but we enjoyed ourselves without any seasickness! The captain was kind to the kids, which made us feel safe and allowed us to have a great time.
子ども連れでしたが船酔いなどすることもなく楽しめました!
キャプテンが子どもにも優しく接してくれて、安心して楽しみました
The weather was cloudy, but the staff were very kind and I had a great time. I was able to see many fish and turtles.
曇りがちな天気でしたが、スタッフさんが非常に親切で楽しめました。
たくさんの魚やカメを見ることができました。
Was very pleased, plenty to see and learn about. We went on Sunday and it wasn't very crowded. Only thing is, by the end of the day this old man was worn out. It's a long day with lots of walking. I do not recommend the Missouri or the Dolphin (the submarine) for anyone who doesn't have full mobility. The interior of the Missouri has lots of watertight doorways and steep stairways to step through and the Dolphin has even smaller watertight doors. (I wouldn't recommend the Dolphin for a larger person either for the same reason. )
Upon going to the sandbar for the first time, I decided to give Captain Bob's Kaneohe Bay a try. So glad I did because I had an amazing time on this cruise. All of the employees were super nice and made sure everyone felt safe & comfortable on the cruise. The sandbar was absolutely stunning! The crew set up a volleyball net which allowed for all of us to have a fun match of beach volleyball at the sandbar. Those that didn't want to participate were able to walk around the sandbar at their leisure. I enjoyed that this cruise was away from all of the other cruises and boats in the area. It was like we had our own secluded little area. The food was delicious and afterwards we cruised over to a reef area to snorkel. Along the way, the captain went slow to make sure we got a chance to see all of the sea turtles floating on the surface of the ocean. We saw so many of them! The area we snorkeled in was amazing. I saw so many different kinds of fish and several sea turtles that literally swim right next to us. I had an amazing time and photos to last a lifetime. If you are thinking about doing a cruise to the sandbar, look no further. Would absolutely go again!
I was able to see a lot of whales!
I participated around the second week of March.
I was really moved to see the spouts and tails multiple times.
On the way back, I encountered a pod of dolphins and was able to see them up close.
I didn't understand any English, but I was able to manage by mimicking others:
- Put shoes in a box before boarding
- Get drinks on the boat
(Since everyone was putting tips in the box, I did too)
- Put tips in the box when getting off
I was quite anxious because I didn't know what time or where the pickup would be, and the people I was with on the way there somehow took an Uber back.
After waiting for about 15 to 20 minutes, the pickup arrived, and I was able to return safely, but I should have confirmed it on the bus going there.
クジラたくさん観れました!
3月の2週目くらいに参加しました。
潮吹きや尾びれが何度もみれて、すごく感動しました。
帰りにはイルカの群れに遭遇して、
近くでみることができました。
英語は全く分かりませんでしたが、
・靴を箱にいれて乗船する
・ドリンクは船の中でもらえる
(みんなは箱にチップいれてたのでいれた)
・降りるとき箱にチップいれる
はみんなの真似してできたので困りませんでした。
帰りのお迎えが何時にどこへ来るか分からず、
行きで一緒だった人たちも何故かウーバーで帰って行ったのでかなり不安になりました。
15~20分くらい待っていたら、迎えが来てくれて無事帰れましたが、行きのバスで確認しておくべきでしたね。
Since it was my first time in Hawaii, I was anxious about driving a rental car, and parking fees at hotels in Hawaii are high, so I opted for a plan that included transportation to the hotel. It took about 40 minutes by car from Waikiki using the freeway, and it was reassuring to have the shuttle service, especially since I could take a nap on the way back from swimming. (It would be helpful if the average tip for drivers could be displayed in advance on Japanese reservation sites, as there are also preparations for cash.)
In the morning, our driver was Jen, who spoke Japanese and kindly gave us advice on how to enjoy the park, which made me feel at ease. Other staff members did not speak Japanese. Most of the customers were Japanese families. For those with children, this water theme park, which is not found in Japan, is definitely worth visiting as kids will surely enjoy it.
The staff members were all well-built, which gave a sense of security, as I thought they might be lifeguards. Fortunately, it wasn't crowded, so the kids were able to try their favorite slides multiple times without waiting in line and had a great time. We were able to secure a spot with an umbrella, bought food, and ate there before playing again; the time flew by.
Attractions and pools required us to be barefoot, so I was sliding around with sandals in hand, but since it wasn't a particularly sunny day, I ended up going barefoot to move around. Perhaps because it wasn't crowded, the attractions were closing alternately at certain times. It was unfortunate that the lazy river was closed for the day. However, the wave pool was fun, with big waves coming in occasionally, making it feel like we were floating in the ocean.
I was too scared of the height to try the Shaka, but my husband and kids said it was fun and went on it multiple times. Other elementary school kids were also trying it repeatedly. The Tornado was incredibly fun, and I even tried it several times. The other slides were also enjoyable as they involved riding on large inflatable rings, which added to the sense of security.
ハワイは初めてだったのでレンタカーでの運転に不安がある上、ハワイはホテルでも駐車場代が高いのでホテルまでの送迎付きプランを申し込みました。
ワイキキからフリーウェイを使って車で40分くらい、泳いだ帰りに寝ることもでき送迎が安心でした。(こういうドライバーさんへのチップの相場を日本人向け予約サイトであらかじめ表示してもらえたら迷わなくてありがたいです。お札の用意とかもあるので。)
朝のお迎えが日本語話せるジェンさんで、とても親切に園内の過ごし方のアドバイスもらえて安心しました。
中のスタッフさんは、ジェンさん以外は日本語話していませんでした。
お客さんのほとんどは日本人ファミリーでした。
お子さんのいる方は日本に無い水のテーマパークで、子どもが喜ぶこと間違いないと思うので行く価値あります。
スタッフさんたちはライフセーバーなのかなと思うような、体格よい人ばかりで安心感ありました。
運良く混んでいなかったので、子どもたちは好きなスライダーを並ぶ時間かからず何回もトライでき満喫していました。
パラソルのある席を場所取りでき、ご飯を買ってそこで食べてまた遊んで時間はあっという間でした。
アトラクションやプール内は裸足にならないといけないので手にサンダルを引っかけて滑っていましたが、日差しがあまり強く無い日だったので途中から裸足になって移動しました。
混んでいなかったためか、アトラクションを一定の時間で交互にCLOSEしていました。流れるプールは1日CLOSEで残念でした。でも波のあるプールは、時々大きな波が来て、海に浮かんでいるみたいで面白かったです。
シャカは私は高さが怖くてトライしませんでしたが、夫も子どもも楽しいと言って何回もやっていました。
他にも小学生くらいの子が何回もトライしていました。
トルネードは最高に面白く、私でも何回もトライしました。
他のスライダーも大きな浮き輪に乗って滑るので安心感があり面白かったです。
Thank you for visiting, Aloha Mild. We look forward to your next visit.
アロハ マイルドAloha様、
お越しいただきありがとうございました。又のお越しをお待ち申し上げます。
This was our 2nd time doing the Dolphins and You Tour (we did it in 2017). Last time was amazing as we had a very calm day and saw lots of dolphins. This time it was quite rough and we did not get an opportunity to swim in the ocean with them.
We did enjoy our time anchored in the bay, where we snorkeled, kayaked and swam. Lunch was delicious and the crew was terrific.
Even despite not seeing dolphins, it was a lovely day.
I enjoyed the attractions, especially the bodyboard included in this plan. There was no shuttle service, so I went by rental car, which was inexpensive. It was nice to stop by the nearby outlet as well.
アトラクション、特にこのプランに付いてるボディボードは楽しめました。
送迎なし、レンタカーで行きましたが安くすみました。
近くのアウトレットにも寄れて良かったです
Thank you for coming, Aloha Zakiyama.
Alohaざきやま様、
お越しいただきありがとうございました。
We considered spending time by the pool in Hawaii, but the attractions were enjoyable for both adults and children. We wanted to keep costs down, so we went without a shuttle and used a rental car, which was not a problem. There were also Japanese staff who were very friendly.
せっかくのハワイでプールも…とも考えましたが
アトラクションは大人も子供も楽しめました。
安くすませたくて、送迎なし、レンタカーで行きましたが問題ありません。
日本人スタッフもいて、親切でした。
Thank you for coming, Aloha Yamato.
Aloha Yamato 様、
お越しいただきありがとうございました。
This was my third time at Kualoa. It seemed that this tour took a different route than the horseback riding and movie tours I usually participate in, so I saw scenery I had never seen before! I wanted to visit the iconic filming locations of Jurassic Park, and since there were photos in the tour details, I thought we would go there, but it was a bit disappointing that we didn't. However, the weather was nice, and I enjoyed the drive, so I made great memories!
クアロアへは3回目でした。このツアーは、いつも参加している乗馬や映画ツアーのルートとは違う方面を走るツアーだったようで、初めて見る景色でした!
ジャラシクックパークの代表的な撮影場所にも行きたくて、ツアー詳細に写真があったので回ってくれると思ってましたが、そこへは行かなかったのが少し残念ポイントでした!
でも、天気も良く、ドライブも楽しめたので良い思い出ができました!
My child finally got to touch a dolphin, which was a long-awaited dream. The rain that had been falling just before stopped, and we made the best memories!
At the entrance, they provided information about the meeting time and shuttle service, and we received a map, which was reassuring. When the time came, a very kind staff member who spoke Japanese explained the precautions, so the kids were able to participate with confidence.
My second son is about 120 centimeters tall, and he was a bit scared because he could barely touch the bottom of the pool, so parents with children should keep this in mind! By chance, we were able to touch a walrus, and it truly felt like a miraculous moment. The photos were taken by family members who weren't participating from a distance, but I think it's best to purchase the beautiful photos. They took several pictures, and they were ready about 20 to 25 minutes after the tour ended, allowing us to choose our favorites! We also enjoyed other facilities within the aquarium. I'm glad we participated!
子供が念願のイルカタッチ。直前まで降っていた雨も止み最高の思い出ができました!
入口で集合時間と送迎時間を案内してくださり、マップも受け取れるので安心です。
時間になると、日本語を話せるとても親切やスタッフの方が注意事項を教えてくださったので、子供達も安心してチャレンジできました。
次男が120センチくらいの身長で、プールでギリギリ足がつくかつかないかでちょっと怖がりましたので、お子さん参加の方は参考になさってくださいね!偶然にもウォルフィンとのタッチができ、本当に奇跡のような時間でした。写真は遠くから参加してない家族が撮りましたが、やはり綺麗な写真は購入するのが良いと思います。何枚か撮影してくださって、ツアー終了後20〜25分くらいで完成して、自分で好きな写真を選べます!水族館内の他の施設も楽しめました。参加してよかったです!
From the moment we were picked up near the hotel and dropped off at it, this was a class 1 experience. Everyone made sure we had a great experience. We were a party of 7 ranging from 81years old to 12. We all rode the banana boats, thrilling! One of us fell off (not the 81 y/o) and was retrieved. The float ride was thrilling our 12 y/o said. The water is clear, the fish ample and snorkels provided along with advice for best viewing. The musicians were outstanding, the fellow passengers getting in the groove and dancing. Whole experience a lifetime memory.
We are so glad to know that you and your family had great experience! Mahalo! - Team KBOS
My daughter and I had an amazing time with the crew learning about sharks and observing them in their natural habitat. A MUST DO for everyone. Bring an underwater camera but don't spend your whole time behind the camera or you will miss what is all around you. Listening to the whales singing was an added bonus.
We had such a great day!! The crew was fantastic.
We loved going out to the beautiful sandbar and getting to look back at the beautiful island!!
We saw a sea turtle on the snorkel part of the excursion and so many fish!! Thanks for a great day.
We had a wonderful time and the food was yummy! We had a blast and this cruise is totally appropriate for kids and family’s. The staff was amazing and super friendly!!!
Went here last year during the firework show 10/10
I am so glad my friends and I booked this! Check-in was easy, you don't have to lug a kayak anywhere yourself bc it's there ready to go, easy-to-follow map/instructions and you get plenty of time on the water. I'll do this again for sure!
Aloha Lauren! Thank you so much for joining us for a kayak and snorkel adventure! And thank you for taking the time to leave such an awesome review and photos! Stoked to hear you had a great day kayaking with us, and we certainly hope to see you again soon! Mahalo!
Hopefully will have another one soon! Everything was great!
I had a great time challenging myself with my grandchild and another person. I asked for the departure location, but I was given directions to an unrelated area. When the time came, I returned to the reception to ask again, and to my surprise, it was right next door. I was told to go to the Atlantis boarding area, and the guidance was unacceptable.
孫と3人で挑戦でとても楽しかったです。
出発の場所を聞いたのに関係ない方角を教えられ、時間が来てしまったので受付まで戻り聞くとびっくりです。隣でした。アトランティス乗り場をおしえられ、案内が悪かったのはありえませんでした。
Truly the best day ever! So much fun on this boat…fun and friendly crew, amazing musicians, tons of activities…couldn’t have asked for anything more! Super family friendly but also great for an adult day of fun. You can bring your own cooler with alcoholic beverages and your own food to ensure you have whatever you need on board. I only wish it had been longer!
Mahalo for your great review! - Team KBOS
It was very cold from the morning, just as I expected. I was disappointed when the thunder started halfway through, but the live performance quickly lifted the gloomy atmosphere!
朝からとても寒く、予想通りでした。
途中から雷も鳴り始めがっかりしていましたが、生演奏などで落ち込んでいた雰囲気も一気に晴れました!
The weather in Hawaii can be changeable; there are warm days, but unfortunately, the weather can also turn bad and become cold. However, I am very pleased to hear your words that "the atmosphere that was downcast brightened up instantly with live performances!" Thank you very much for participating in the tour. From all of us at KBOS.
ハワイの天気は変わりやすく暖かい日もあれば、残念ながら天気が崩れ寒いこともあります。でも”生演奏などで落ち込んでいた雰囲気も一気に晴れました”とのお言葉を聞き大変嬉しく思っております!この度はツアーにご参加頂き誠にありがとうございました。 KBOS スタッフ一同
We had a great time! The dancers, food, and everything was enjoyable!
The friendliest crew, amazing musicians, fun activities, and beautiful scenery! Wonderful afternoon on our last day of vacation. Would definitely recommend to anyone!
Mahalo for your review & kind words! - Team KBOS
My family and I really enjoyed our tour. The scenery is astonishing. Mesmerising view. Our tour guide/driver Precious was very entertaining, friendly, and enthusiastic. Hopefully we can back again to try other tours.
My 3 teen daughters and I had a great trip. Julia was a fantastic tender and our capain was so helpful all around. The BBQ was enjoyed by all. We made 3 mini stops along the way, first at the sandbar, next at a turtle watching spot and finally snorkeling where we saw 2 turtles and a ton of fish. Highly recommend!!
The tour guide is very nice, given a lot of information about which movies were filming at which spots.
Definitely need sunscreen! We enjoyed this tour, especially the historic importance of the place. Take a lot pictures.
The next time we visit, I'll probably pick a different tour. The views great but nothing spectacular at all.
The volcanic activity has already calmed down, allowing us to see the areas where lava has flowed and solidified. However, gas is still continuously being emitted, and we can observe that extensive volcanic activity is occurring underground from above.
It was both terrifying and moving to see from the helicopter how the lava flowed over a vast area, causing an entire village to disappear.
I received an email the day before asking me to confirm my reservation by phone, but I was participating in another tour, and when I tried to contact them, no one answered the emergency contact number. Even after leaving a message on the voicemail and sending an email, I received no response.
Moreover, despite it being clearly stated that lunch was included, when I asked the guide around noon, I was told that this tour did not include lunch, and I was even laughed at. I found out on the day that the flight times to Hawaii Island and Oahu Island were completely different, which really stressed me out.
I at least wanted lunch to be provided. For some reason, I was taken to a Japanese-owned bakery in a rural town that I had no interest in, and I wondered what the point was of being asked in advance what I wanted to eat.
The guide provided very little explanation about historical events or legends, mostly just talking about the eruptions from a few years ago. I was disappointed as the stories were only what I had already read in the news or guidebooks.
すでに火山活動は落ち着いているので、溶岩が流れて固まった後をみることができ、まだガスは継続して出続けているので、広大な範囲で火山活動が地下で起こっていることも上空から見ることができます。
ものすごく広い範囲に溶岩が流れ、村ひとつが消滅していってしまったことがヘリから見られて、恐ろしくもあり、感動でもありました。
前日にメールが来て、予約確認の連絡を電話するように書かれて来ましたが、別のツアーに参加していて連絡が遅くなると閉まっていて緊急連絡先にさえ誰も出ず。留守番電話にメッセージを残しても、メールで返事をしても向こうからの返信はありませんでした。
しかも「昼食付」としっかり書かれていたのに、12時頃にガイドに聞くと、このツアーには昼食は付いていないと言われ、かつ、鼻で笑われました。ハワイ島に向かう飛行機の時間も、オアフ島に向かう飛行機の時間も全く違うことが当日に分かり、本当に焦りました。
せめて昼食は出してほしかったです。なぜか全く興味のない田舎町の日本人経営のパン屋に連れていかれましたが、事前に食べたいものを聞かれた意味はなんだったんでしょうか。
ガイドも歴史的なことや伝説はほとんど説明がなく、数年前の噴火の話ばかり。ニュースやガイドブックに載っていた話だけだったのでがっかりでした。
Thank you for your patronage.
However, we sincerely apologize for not meeting your expectations during the helicopter tour, even though you were enjoying it.
Upon reviewing your feedback with the local operating company, we found that flight information was communicated via a separate email, and there are records of replies to that email and return phone calls. Additionally, it was reported that lunch was provided on the day of the tour. However, since you mentioned that you did not receive the service indicated, we take your comments seriously and will strive to improve our services in the future.
We have also sent you a separate email with further details, and we would appreciate it if you could check that.
We apologize for not being able to provide the service you expected this time. We will continue to confirm with the local operating company and begin reviewing the tour page to ensure that similar inconveniences do not occur in the future, while working to enhance our services.
VELTRA
ご利用ありがとうございます。
しかしながら、ヘリコプター遊覧は楽しんでいたいたものの、ご期待に沿えず申し訳ございません。
ご投稿いただいた内容をもとに現地催行会社に確認をとりましたところ、フライト情報は別途メールにてご連絡しており、メールへの返信や折り返しのお電話もされているとの記録がございました。
また、昼食につきましても当日提供されているとの報告がございました。
しかしながら、ご指摘いただいたサービスは受けていないとのことですので、真摯に受け止め、今後のサービス改善に努めてまいります。
詳細につきましては別途メールにてご連絡させていただいておりますので、そちらよりご確認いただけますと幸いです。
この度はご期待に沿ったサービスが提供できませんでしたことお詫び申し訳上げます。
現地催行会社との確認を進め、今後同様のご迷惑をおかけしないためにもツアーページの見直しを始め、サービスの向上に努めさせていただきます。
VELTRA