Oahu
I was supposed to participate with a pickup from the Lacroix Hotel. Even after 15 minutes had passed, no one arrived, and when I called the contact number that said, "Please contact us if you haven't been picked up after 5 minutes," I received a message saying it was outside of business hours, leaving me at a loss. When I consulted with the front desk at the Lacroix Hotel, they kindly made a call and connected me with a Japanese woman from the tour company. After explaining the situation, I was told, "Your pickup is at Sheraton Waikiki. The pickup time for today has already passed. You can take a taxi at your own expense." I mentioned that I had requested the pickup from the Lacroix Hotel from the beginning, that I had already paid for the service including the pickup, and that it didn't have to be today, and only then was I finally offered a reschedule. It was very disappointing that they spoke as if it was my mistake from the start without trying to find the cause of the misunderstanding, and their response reflected that. Since it was a family trip, I rescheduled for the next day, but honestly, I felt like canceling due to their handling of the situation. If a customer cancels on the day of, they incur a cancellation fee, so I thought it would be reasonable for them to provide compensation for this incident. The next day, the pickup was also more than 15 minutes late, and when I called, I couldn't get through, just like the day before. Fortunately, there was another family scheduled to participate, and they received a call about a 20-minute delay on their mobile phone, and I felt relieved when I saw the bus arrive shortly after. However, I was truly disappointed with these experiences over two consecutive days.
Managing time to avoid being late with young children and planning this trip with excitement for months, it is regrettable to have to go through such anxiety and discomfort. I also emailed Veltra about the lack of pickup, and they promptly and very kindly intervened with the tour company. It was through Veltra's contact that I learned for the first time that the pickup location had mistakenly been set to Sheraton Waikiki. The tour company did not provide any explanation or apology regarding this mistake and spoke as if it was a communication error between Veltra and the tour company. While I understand that mistakes can happen, I believe it is very rude not to offer a sincere explanation or apology. I recommend Veltra, but I do not recommend this tour company.
ラクロワホテルお迎えで参加予定でした。15分過ぎても来ず、「当日5分過ぎたら連絡ください」という連絡先に電話しても営業時間外というアナウンスが流れ、途方に暮れていました。ラクロワホテルのフロントの方に相談すると電話をかけてくださり催行会社の日本人女性の方と繋げてくれました。経緯をお話すると「シェラトンワイキキお迎えになっています。今日のお迎え時間はもう過ぎています。自費になりますがタクシーで来ていただいてもいいです。」と言われました。申込時からラクロワホテルでお願いしていること、送迎込みの金額をすでにお支払いしていること、今日でなくてもよいことを伝えるとようやく振替を提案されました。行き違いの原因を探そうともせず最初からこちらのミスであるような言い方をされ、それを踏まえた対応をされたのは大変遺憾でした。せっかくの家族旅行なので翌日に振り替ましたが正直キャンセルしてもいいと思うくらいの対応でした。お客側が当日キャンセルしたらキャンセル料が発生するのですから、今回はこちらにもそれに見合った弁償があってもいいのではないかと思いました。翌日もお迎えは15分以上遅れ、電話をかけても昨日と同じく繋がりませんでした。幸い参加予定のご家族がもう一組おり、そちらの携帯に20分ほど過ぎたころ遅延している旨電話が来て、すぐにバスが見えたので安心しました。しかし2日連続のこれらの対応には本当にがっかりしました。
幼いこどもを連れて時間に遅れないよう時間管理をし、何ヶ月も前からスケジュールを立てて楽しみに旅行に来ているのに、こんな不安な思いや不快な思いをしなければならないのは残念です。
ベルトラさんにもメールでお迎えが来ない旨ご相談したのですが、催行会社との間に入り、迅速に大変親身にご対応いただきました。ベルトラさんからのご連絡で初めて催行会社側のミスで送迎先がシェラトンワイキキになっていたことを知りました。催行会社の方はその旨の説明も謝罪もなく、ベルトラさんと催行会社の間での伝達ミスのような言い方をされました。ミスをするのは人間なのでしょうがないと思います。しかし誠実な説明や謝罪ないのはこちらに対して大変失礼だと思います。
ベルトラさんはおすすめしますが、こちらの催行会社はおすすめしません。
We sincerely apologize for the long wait time for our shuttle bus and for the very unpleasant experience you had over the two days. We will be in contact with the general manager to provide guidance to all staff for strengthening our customer service in the future. Thank you for your feedback; we would like to take this opportunity to ensure continuous improvement.
私共の送迎バスの待ち時間に大変時間が掛かったことそして、二日間にわたり非常に不愉快な思いをされた事をお詫びいたします。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております。
I visited Hanauma Bay for the first time in 2019 and was impressed by its beauty and the abundance of fish. However, since then, tours have been discontinued and reservations are now required for entry, making it difficult to visit on my own. This time, I participated in a tour. Although the morning is early, I think it's nice because there are fewer crowds. Even if you're not good at English, as long as you ask about the meeting place and time for the return, there shouldn't be any problems. I was worried about strong winds the day before, but I was lucky that the weather was good on the day of the tour.
2019年に初めてハナウマ湾に行き、美しさとたくさんの魚を観ることが出来、感動しましたが、その後ツアーが無くなったり、入場予約が必要になったりで個人で行くのも難しく、今回、このツアーに参加しました。朝は早いですが混雑が少なくていいと思います。英語が不得手でも帰りの集合場所と時間さえ聞いておけば問題ないです。前日まで風が強く心配でしたが当日は天気良くラッキーでした。
I participated last month. I was very satisfied to see many sea turtles swimming in the very blue ocean. The guide was Japanese and explained everything in Japanese for the Japanese tourists, which was reassuring. I would like to participate again if I have the opportunity to go to Hawaii.
先月参加させていただきました。
とても青い海に泳いでいるウミガメもたくさん見れて大満足です。
ガイドの方も日本人で、日本の観光客には全て日本語で説明してくれるので安心です。
またハワイに行く機会があったら参加したいです。
This was our first trip to Hawaii, and we stayed for a week with my family (my husband, our 10-year-old daughter, and me). We also participated in a dolphin tour for the first time.
The meeting time was early at 5:30 AM in front of our hotel, but it was manageable if we went to bed early the night before.
I was worried about the weather since it had been changing from rain to sunshine up until the day before, but fortunately, it cleared up, and we were able to set sail.
I tend to get motion sickness and took medication, but I ended up getting sick five times. A few others on the tour also experienced this. I regretted not taking the medication earlier, but I suppose it couldn't be helped.
At the beginning, as we set sail, we all participated in a traditional Hawaiian prayer in Hawaiian, asking for safety on our journey and to encounter dolphins, while throwing plumeria flowers into the sea. At that moment, the sun broke through the cloudy sky, and it felt like we had received permission, creating a magical atmosphere!
A wetsuit is a must! I recommend purchasing one as an option.
When we spotted dolphins, I was feeling unwell and stayed on the boat, but my husband and daughter put on their snorkels and entered the water. Since it was her first time using goggles, our daughter panicked at one point, but a female guide who spoke Japanese and had a license supported her. Although they couldn't swim close to the dolphins on their first try, I could see them from the boat despite feeling sick. My husband said it was his first experience in waters 1,000 meters deep, and although it was scary, he had a lot of fun!
After that, we encountered various marine creatures! We saw a whale spouting water, dolphins, and a baby hammerhead shark...
The tour guide informed us about the creatures we encountered:
- False killer whale
- Spotted dolphin
- Hammerhead shark
- Green sea turtle
- Humpback whale (spouting in the distance)
Afterward, we had a great time snorkeling and playing on the slide in an area with calmer waves.
I would love to participate again for a rematch. Thank you very much!
Even though I felt sick, I was truly able to encounter many marine creatures in the magnificent nature of Oahu, and the staff provided a lot of support. Having a Japanese-speaking guide was really helpful. I am grateful for that.
今回 初めてのハワイで家族(私、主人、娘10歳)1週間滞在。イルカツアーも初めて参加しました。
朝 宿泊ホテル前に集合時間5時半と早いのですが、前日早く寝てれば大丈夫です。
前日まで雨降ったり晴れたりコロコロと天気が変わって心配しましたが、無事晴れて出航できました。
私は乗り物酔いしやすく薬を飲みましたが、リバース5回もしました。他の方も何人かいました。早めに飲み薬を飲めば良かったかな?と後悔しましたが、仕方ない事だと思います。
最初、出航し皆んなで海と自然、旅の安全、イルカに出会えるようにお願いする気持ちで、ハワイの伝統的なお祈りの儀式をハワイ語で言い
プルメリアの花を海に投げました。
そしたら、曇ってた空から太陽が当たって許可された様な気分になり幻想的な空間でした!!
ウエットスーツは必須です!!オプションで購入した方がおすすめです。
イルカを発見し
私は気持ち悪く船の中にいましたが、
主人と娘は、シュノーケルをつけて海に入りました。娘はゴーグルが初めてだった為途中 パニックになってましたが、日本語ガイドしてくれた女性がライセンスを持っていて娘をサポートしてくれました。1回目はイルカの近くで泳げませんでしたが、
私は気持ち悪いけど、船の上からは、イルカが見えました。主人は水深1,000メートルの沖合なんて初めての経験で怖かったけど本当に楽しかった!!と言っておりました。
その後、色々な海洋生物に出会えました!!クジラが潮を吹いてたりイルカ、子供のハンマーヘッドシャーク…
ツアーの方から教えていただいた
出会った生き物:
コビレゴンドウ
マダライルカ
ハンマーヘッドシャーク
アオウミガメ
ザトウクジラ(遠くに潮吹き)
そのあと波の少ない場所でシュノーケルとスライダーでたくさん遊べました。
またリベンジで参加したいと思っております。
ありがとうございました!!
気持ち悪くても本当にオアフ島の雄大な自然の中で沢山の海洋生物と遭遇することが出来、スタッフの方々も色々とサポートしてくれました。日本語ガイドの方もいて本当に助かりました。感謝しております。
Dear RIN RIN,
ALOHA! Thank you for participating in the Dolphin University tour. We are very happy to hear that Dolphin University has become a part of your first trip to Hawaii and that you appreciated the many marine species we described. We were delighted to read your comments about our staff remembering you. We are also glad that you were able to enjoy both dolphins and whales after the weather cleared up, and that you had fun with the activities. Please do come back to Hawaii again; we all look forward to welcoming you back.
MAHALO!
RIN RIN 様ALOHA! この度はイルカ大学ツアーのご参加ありがとうございました。初めてのハワイ旅行の思い出にイルカ大学が加わって、こんなにも多くの海洋生物の記載、スタッフ一同覚えてくださった事に大変嬉しくコメントを拝読させて頂きました。お天気の回復からイルカとクジラ、ダブルで見れてアクティビティーも楽しんでいただけて嬉しく思います。是非またハワイ来られた際は遊びにきて下さい。スタッフ一同心よりお持ちしております。MAHALO!
Touring Jurassic Valley Kualoa Ranch was awesome! It was a great combination of Hawaiian history, Nature information, and Movie set information. The tour guides were professional, and pleasant, making the tour enjoyable. I recommend renting the ATVs because it's fun driving the trails around the ranch.
The best part was a sudden downpour while driving and we kept going on the tour.
My advice is to book your tour when you make your travel arrangements to Honolulu as this tour sells out all the time.
This is a great tour for all ages!!
The bus had multiple stops to pick up customers our driver was very knowledgeable about all of Hawaii. He provided solid information about going to the Arizona Memorial first. The wind was picking up making the water choppy and the shuttle could stop ferrying tourists. So we were able to get on the boat as stand-by then come back and walk through the museums.
Given a lot of good information about the Punch Bowl as we drove through the grounds!
If you are in Honolulu this tour is a must.
I loved the jetski, it was my first time ever to ride a jetski. But they were able to coach me well and didnt feel intimidating.
The para sail is a little bit underwhelking as the thrill is gone as soon as you reach the highest height/point . But the views are worth it
The service is good and friendly.
We were the last ones for the day but didnt feel rushed
Mahalo for making ocean memories at H2O Sports Hawaii!
This time, the scheduled date and time were canceled due to bad weather, so we quickly changed it to the next morning. I had originally booked for lunchtime, hoping to see the beautiful ocean, but in the morning, the sun hadn't come out yet, and the sea looked a grayish blue. When I looked straight down, it was incredibly high and really scary! (150m)
I tackled it with my 5-year-old and my 6th grader in between us, and it seemed the kids had fun and wanted to do it again. Later, my parents, who are over 70, also tried it, and they said it wasn't as scary as I made it out to be. I'm sure it would be enjoyable if you don't look straight down.
Considering the price, the duration was long, and I thought it was very cost-effective.
今回、予定していた日時が天候不良で中止になり、急遽、翌日の朝イチに変更しました。もともとお昼の時間帯を予約していたので、海のキレイさが見られることを期待していましたが、朝イチはまだ日も射しておらず、海がグレーのようなブルーでした。なので、真下を見てみると、すっごく高くてめちゃくちゃ怖かったです!(150m)
5歳の子どもと小6の子どもに挟まれて、3人で挑みましたが、子どもたちは楽しかったようで、またしたいと言っていました。
その後、70を超えた両親も挑みましたが、私が騒ぐほど怖くなかったと言っていました。真下を見なければ、きっと楽しいと思います。
値段の割に時間も長く、とてもコスパは良いと思いました。
Our guide had a lot of interesting information about the film industry of Hawaii, not only about Hawai-5-O. We could go into Mc Garrets house and meet and talk to the character Flippa. The Lunch was only a sandwich and some chips and a soft drink. But it was good. We spent plenty of time in the garden of that house. The other places could not to be visited. We had only 2 more foto stops: one at Danu‘s thinking point and one at the headquarter. But it was ok for us.
If the price was it worth? Not sure, but we had a good time.
I participated in parasailing for the first time. The operation was handled by two English-speaking guys. Both of them were in a great mood, which really lifted my spirits. The parasailing was very stable in the air, and I was able to relax. I didn't get too wet during the landing, which was nice. The photo shoot cost $40, and I paid for it on-site.
はじめてパラセイリングに参加しました。
オペレーションされるのは英語話者のお兄さん二人でした。お二人ともご機嫌でこちらまでテンションが上がりました。
パラセイリングは上空ではとても安定しており、のんびりすることができました。着水時もあんまりぬれず、よかったです。
写真撮影は$40でした。現地にて支払いました。
My family and I had a great time using this package tour to Kualoa Ranch. The instructions were clear and the transportation vehicles were timely and clean. The ranch itself is beautiful with the ATV tour thoroughly going to different parts of the ranch. The tour guides were informative, funny and definitely wanted the guests to have a great time. I recommend you wear clothes that you don't mind getting dusty as the dust kicks up a lot as you're driving. They provide helmets, bandanas and googles to help cover up. The views were beautiful and they give you plenty of time to take photos and soak in the atmosphere. Overall, highly recommend this tour.
Unfortunately, it rained on the day of our visit, but we still had a great time despite getting soaked! For a full two hours, we were able to stop several times to listen to the guide's explanations and take photos. The second half of the course had more ups and downs, making the driving even more enjoyable. The facilities were clean, and it was reassuring to have a Japanese staff member, Sanae, there. However, I felt that waiting about three hours for the return bus after the activity was too long.
当日は残念ながら雨でしたが、びしょ濡れになりながら楽しめました!丸2時間、途中で何度か止まってガイドさんの説明を聞いたり、写真を撮ったりもできます。コースは後半の方がアップダウンがあり、より運転が楽しめます。
施設はトイレも綺麗で、日本人スタッフのさなえさんがいて安心でしたが、アクティビティ終了後、帰りのバスの出発まで約3時間待つのたけは長すぎると感じました。
At first, I saw a small whale, about 5 meters long, showing its dorsal fin and tail fin about three times. After that, I spotted a mother whale, which seemed to be just under 10 meters long, showing its dorsal fin and spouting water about three times. The waves were about 3 meters high, and the boat rocked a bit, but it was very enjoyable.
初め、子クジラとみられる5mくらいのが背びれ、尾びれが3回くらい見れた。
そのあと、母クジラとみられる10m弱のが、背びれと潮吹きが3回くらい見られた。波は3mくらいあり、船は多少揺れたが、とても楽しかった。
Thank you very much for joining our cruise. We are very pleased to hear that you were able to observe the whales spouting. We hope to see you again soon. All of our staff are looking forward to your visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。
クジラの潮吹きなどをご観測頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
This was my second time parasailing in Hawaii. This time, I traveled with my elderly mother, and since we were in Hawaii, I wanted to include some ocean activities for her as well. The boat does sway during the ride, so I think anyone who can brace themselves and maintain a seated position (as you take off from that position) can participate, even if they're older.
In the end, my mother was very satisfied, and it seems this became her favorite memory from the trip. For those who want photos, they take about 150 pictures of you in the air and the scenery from the boat, and after disembarking, they transfer the data to your phone right there. It comes with a memory card for $50. I usually don't buy many photos from tourist spots, but these turned out really well, and I'm happy with them.
ハワイでのパラセーリング2回目です。
今回は高齢の母と2人旅、せっかくのハワイなので母にも海のアクティビティを取り入れたくて参加しました。
ボートで移動時に揺れますので、その揺れを踏ん張れる方、長座の姿勢がとれる方(その体制から飛ぶので)であれば高齢でも参加できるかと思います。
結果、母大満足、今回の旅で1番の思い出になった様です。
写真が欲しい人は上空での様子やボートからの景色を150枚ほど撮ってくれて下船後にその場でデータを携帯に移行してくれます。メモリーカードも付いて50ドル。観光地の写真はあまり買わないのですが、よく撮れてて気に入ってます。
Unfortunately, I was disappointed that I couldn't see the whales. I thought they would give us tickets for the following day if we couldn't see them, but I didn't receive any explanation or tickets.
あいにくクジラは見れなくて残念でした。
見れなかったら翌日以降のチケットをくれると思っていたが、何も説明もなく貰えなかった。
Thank you very much for joining our cruise. It's unfortunate that you didn't see any whales, but we hope you enjoyed the morning cruise. Please come again. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。
鯨が見えなかったのは残念ですが、朝のクルーズはお楽しみいただけましたでしょうか。是非またお越し下さい。スタッフ一同お待ち申し上げております。
Although the day was grey and windy....the day at sea was excellent. Whales were not seen, but everything from the crew and staff members were excellent. The naturalist on board was so informative and wandered the ship answering all our questions. she was so easy to talk to and answered all our questions even the silly ones. Since we did and early morning cruise. we had coffees and snacks...dont forget to get the Mac nut cookies.....they are the best! We will do it again and hopefully have better luck in viewing....
We were able to enjoy snorkeling, kayaking, stand-up paddleboarding, and volleyball for two and a half hours for free. I think it's a great deal since it includes these activities and allows you to experience the precious scenery of the sandbar. I recommend it for groups who love activities or siblings. Even grandparents who didn't go into the water enjoyed the scenery and live music. The water depth is about chest to waist high. They mentioned that it's usually like this. It's a good depth for activities, but if you're expecting a sandy beach at the sandbar, you might want to consider other tours. Also, there are no showers. If that's a concern, it might be good to bring some water to rinse off a bit after changing.
シュノーケリング、カヤック、サップ、バレーボールが2時間半、無料で出来ました。
これらの費用込み、サンドバーという貴重な景色も味わえるので、お得だと思います。
アクテビティ好きのグループや兄弟などにお勧め。
海に入らない、祖父母さんなんかも、景色と生演奏で、楽んでおられました。
水深は胸から腰ぐらいの深さ。だいたいいつもこんな感じだと言っておられました。アクテビティにはちょうど良い深さですが、砂浜のサンドバーを期待するなら、他のツアーなのかなぁと思います。
あと、シャワーはありません。気になる方は、着替え後に、ちょっと洗う、水を持って行くと良いかも。
Thank you very much for participating in the tour. We also appreciate you sharing your photos. From all of us at KBOS.
この度はツアーにご参加いただき誠にありがとうございました。お写真も共有いただきありがとうございます。KBOS スタッフ一同
I thought it might be a bit lacking, as it seemed like just running in a line while watching videos, but in the second half, there were many moments splashing water in the stream, making it a very enjoyable experience. I would love to do it again if I have the chance.
ビデオ等を見ていると列に繋がって走る感じでイマイチかな?と思っていましたが後半に小川で水飛沫を上げるところが多く、大変楽しい体験でした。機会があれば又なりたいです。
Great way to pre-order and have passport ready to avoid the day of lines!
Right on HHV grounds, easy to get too, a wonderful night!
Solemn day in history, but happy that while on island we got to see the spot where all took place.
Delish food, fun times and gorgeous views! Worth it!
I participated in my first snorkeling tour because I wanted to create memorable experiences on my honeymoon! Although I had some anxiety, the instructor spoke Japanese fluently, which made me feel very secure, and I was able to enjoy the experience without any difficulties, even as a beginner.
At first, I struggled to get used to breathing underwater, but the instructor held my hand and supported me throughout, always keeping an eye on all the participants. It seemed like we had good conditions that day, as we were able to go quite far and even encountered six sea turtles. However, depending on the type of participants (some were too scared to go deeper) and the sea conditions (like wind and waves), experiences may vary on different days, so some might find it less satisfying.
I truly had a wonderful experience, and thanks to Dan and Chieko, my honeymoon became an unforgettable one! One thing to note is that since it was my first time snorkeling, I felt a bit seasick, so I wish I had taken motion sickness medication beforehand. As someone who gets cold easily, even with a wetsuit, I still felt chilly at the seabed. Swimming for about an hour was quite tiring physically. I think it would be more enjoyable to participate in good health, especially considering the fatigue from traveling.
I noticed that they were attentive to those who seemed unwell, offering support and even having them sit in the front seat of the car on the way back. I believe they provided the best service possible. I highly recommend it!
新婚旅行で何か思い出に残ることがしたいと初めてのシュノーケリングツアーに参加しました!
不安もありましたが日本語を完全に話せるインストラクターさんなのでとても安心でき、初めてでも不自由なく過ごすことができました。
潜ってすぐは呼吸に慣れず手こずりましたがずっと手を繋いでサポートしてくれ、終始参加者全員のことを気にかけてくれていました。
条件がいい日だったようでかなり奥まで行けてウミガメ6匹とも会うことができましたが、参加者のタイプだったり(怖がって奥まで行けない方もいると仰ってました)、海の状況を見て(風や波など)参加日によってかなり違うと思うので物足りない方もいるのかもしれません。
私は本当に素晴らしい体験をさせて頂き、ダンさんチエコさんのおかげで一生忘れられない新婚旅行になりました!
注意点は初めてのシュノーケリングだったので少し波酔いしてしまったので酔い止めを飲んでおけば良かったと思います。冬の参加で寒がりの私はウエットスーツをお借りしても海底は寒く感じました。1時間ほどずっと泳ぐのでかなり体力的には疲れを感じました。旅の疲れもある中で体調は万全にして参加した方がより楽しめるかと思います。
気分が悪そうな方には声をかけていたり帰りの車は助手席に乗せていたり常に最善のサービスを届けて下さったと思います。おすすめです!
Thank you for joining the tour. It was great to see so many sea turtles, wasn't it? We're very happy to hear that you enjoyed it. If you have the chance to come to Hawaii again, please consider repeating the tour. We look forward to seeing you again. Please remember to take your motion sickness medication before leaving the hotel next time! Thank you very much. Mahalo!!
この度はツアーにお越しいただき、ありがとうございました。海亀もいっぱい見れて良かったですね。楽しんでいただけたようで、私達もとても嬉しいです。ぜひまたハワイに来る機会がありましたら、ツアーにリピートしてくださいね。またお会いできるのをお待ちしております。その時にはホテルを出る前に酔い止めのお薬を飲んできてくださいね!本当にありがとうございました。Mahalo!!
I participated in a honeymoon trip at the end of January. I checked in at 8:00 and we departed right on time at 8:45! It seems like checking in just 15 minutes before departure would still be fine.
Onboard, you can purchase drinks and light snacks like bagels. The ship has four floors, and the restrooms were clean and plentiful, which was reassuring.
It was a whale watching tour, and we were lucky to see a pod of dolphins right after we set sail! We also caught a few glimpses of the whales, which was incredibly exciting, especially when we saw their tails! (Due to conservation regulations, we couldn't get too close.) It was a tour that satisfied my desire to experience the grandeur of the ocean and see wild whales.
ハネムーン旅行で、1月末に参加しました。
8:00に受付でチェックインして、8:45に定刻通り出航しました!チェックインは出航時間の15分前とかでも全然間に合いそうな感じです。
船内ではドリンクやベーグルなどの軽食が購入出来ます。4階建ての船で、トイレも綺麗で数も多かったので安心できました。
ホエールウォッチングツアーでしたが、出航してすぐにイルカの群れも見れてラッキーでした!
本命のクジラは、ぴょこっと出てくれたのが数回あり、尻尾も見れて大感動です!!
(保護動物のため、近距離まで近づくことは出来ないまたいです)
海の壮大さと野生のクジラに満足出来るツアーでした。
Thank you very much for choosing our cruise for your wonderful honeymoon trip in Hawaii. We are very pleased to hear that you enjoyed whale watching and the views from the boat. It was lucky that you were able to see a pod of dolphins right after we set sail. We hope you will come back again. All of our staff are looking forward to welcoming you.
この度は私共のクルーズにハワイでの素敵なハネムーン旅行でお越し頂き誠に有難うございました。
クジラの観測や船からの景色をお楽しみ頂けました様で大変嬉しく思います。出航してすぐにイルカの群れも見れてラッキーでしたね。是非またお越し下さい。スタッフ一同お待ち申し上げております。
This time, we participated in a four-wheeler buggy tour as a family! It was an exhilarating tour that raced through the mountains!
It's definitely worth joining!
今回は四輪バギーを家族で参加しました!山々を駆け抜けて迫力満点なツアーでした!
ぜひ、参加している価値ありです!
I participated in this tour in late January. I was able to see the blowing, but unfortunately, I couldn't spot any whales. However, I enjoyed the view of Oahu Island from the sea. As you may know, the announcements are only in English. The air conditioning inside the boat was quite strong, so it was a bit cold, and having a jacket would have been better. Also, depending on the day, it can be quite windy outside, which might feel chilly. I hope to join again next time and see some whales.
1月下旬にこちらのツアーに参加しました。
ブローイングを見ることはできましたが、残念ながらクジラの姿を見ることはできませんでした。
しかし、海からのオアフ島の景色を楽しむことが出来ました。ご存知かと思いますが、アナウンスは英語のみです。
船内は冷房がとても効いていて、少々寒かったので上着があった方が良かったです。また船外も日によりますが、風がかなり強く肌寒く感じると思います。
次回は見れることを願って参加します。
Thank you very much for joining our cruise. We are sorry that you were unable to see any whales, but we are very pleased to hear that you enjoyed the morning cruise and were able to take in the views of Oahu from the sea. We hope you will visit us again. All of our staff look forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。
クジラの観測ができなかったことは残念ですが、朝のクルーズをお楽しみ頂けて海からのオアフ島の景色を楽しむことが出来ました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
Even though the water was a bit chilly we had a lot of fun. The singing was sensational on the way there. We saw a bunch of big fish after walking a hundred steps, there were a lot more colorful ones near the corals. After snorkeling , we did a bit of kayaking as well, the sun came out and we warmed up. Tip: look up low tide times a few days ahead and book appropriate sessions, we didn’t do that so the sandbar was not visible.
Mahalo for the review! - Team KBOS
It was December, so the sea was quite cold, but I had an amazing time! The sandbar was stunning, and the hamburger was delicious! During snorkeling, I was lucky enough to see a sea turtle, which made for a very fulfilling experience! But next time, I think I want to go during a warmer season.
12月でしたので海がまぁまぁ冷たかったですが、めちゃくちゃ楽しかったです!
サンドバーは絶景でしたし、ハンバーガーも美味しかった!
シュノーケリングでは、運良くウミガメを見ることも出来てとても充実した時間でした!
でも今度は暖かい時期に行きたいかな。
I had to wait in the sea for a long time without anything to do because there weren't enough canoes or SUPs, and it took a while for someone to switch with me. It was cold that day, and I endured while shivering. For some reason, I couldn't go to the area where there were many other boats (it looked like a beautiful white sandy beach, like a heavenly sea). This tour was separated from that.
カヌーやsupが足りなくて海の中で何もすることなくずっと待ってましたが、、なかなか代わってもらえなかった。その日は寒くて震えながら耐えました。なぜかわからないですが、他のたくさんの船がいるところへはいけなく(そちらが白い砂の浜辺のように見えて天国の海という感じです綺麗だった)このツアーだけ離れてました。
Thank you very much for participating in the tour. We are truly sorry to hear that the day you joined us was cold. Regarding the canoeing and kayaking, if you had reached out to our crew, we could have arranged the equipment for you, and we apologize for not being able to provide you with a fully enjoyable experience. The area known as the sandbar is designated by each company, and it is prohibited by regulations to exceed the specified boundaries. The other boats you saw during the tour were likely in another company's area. We sincerely apologize for not meeting your expectations this time. From all of us at KBOS staff.
この度はツアーにご参加頂き誠にありがとうございました。ご参加頂きました日は寒かったとこのことで大変残念に思っております。カヌーやカヤックのつきましてはクルーにお声がけ頂ければ機材をお仕え頂ける様お手配することも出来たのですが、、十分に楽しんで頂けず申し訳ございませんでした。サンドバーと呼ばれる浅瀬のエリアは各社によって指定場所決められており、決められた範囲を超えることは規定で禁止されております。ツアー中に見えた他の船は他社のエリアだったのかと思われます。この度はお客様のご期待に沿えず大変申し訳ございませんでした。KBOS スタッフ一同
The female guide provided very detailed explanations, allowing us to enjoy the experience with peace of mind until the end. Additionally, she shared helpful information about local restaurants, which was very useful. Thank you very much.
女性のガイドの方が大変詳しい説明をして下さり、最後まで安心して楽しむことができました。また、現地のレストラン情報なども教えていただき、大変役に立ちました。有難うございました。
Thank you for joining the tour. I'm glad to hear you enjoyed Hanauma Bay after 30 years. If you have the opportunity, please consider joining the tour again. We are always here to welcome you. Thank you. Mahalo!!
この度はツアーにお越しいただき、ありがとうございました。30年ぶりのハナウマ湾を楽しんでいただけたようで良かったです。ぜひまた機会がありましたら、ツアーにリピートして下さいね。いつでもお待ちしております。ありがとうございました。Mahalo!!