Reviewed by: Tracy
It was ok for the most part. I just felt rushed from what supposed to be half of day ended up being a 1/4 of the day. I just wish hours were long didn’t really get to enjoy the island as family.
| Rating: | |
|---|---|
| Packages: | Kualoa Secret Island Half Day Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2024/10/02 |
| Activity Date: | 2024/09/30 |
Reviewed by: nori55
I was very satisfied with the delicious dinner while watching the beautiful sunset on the boat. I asked the waiter to demonstrate how to eat the lobster claws. The live show of Tahitian dance was incredibly powerful. In the end, we were invited by the dancers to join in and dance to "YMCA," which was a lot of fun. Since I had arranged for transportation, I was able to head home without any confusion.
船上で綺麗な夕陽を見ながらディナーはどれも美味しく大変、満足しました。
ウェイターにお願いしてロブスターのハサミの食べ方を実演していただきました。
タヒチアンダンスのライブショーはすごい迫力でした。
最後はダンサーに誘われて皆で「ヤングマン」を踊って盛り上がりました。
送迎をお願いしていたので迷うことなく帰路に付けました。
| Rating: | |
|---|---|
| Packages: | 【9月末まで割引中!】3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2024/10/02 |
| Activity Date: | 2024/09/29 |
Reviewed by: はせどん
It was my first dinner cruise. The food was delicious, and the sunset and night views from the ship were beautiful. I have no complaints except for the following:
A group of Vietnamese people at the next table was very loud and lively, even while the captain was speaking, which made other guests frown. It would have been perfect without that group, but since I didn't specify a seat, it was assigned by arrival order, and I couldn't choose, which was unfortunate.
初めてのディナークルーズでした。料理も美味しく、船からの夕焼け、夜景も綺麗でした。下記以外は言うことなしでした。
隣の席のベトナム人?集団が船長が話しているのにも関わらず、大声で盛り上がって、他の客も眉をひそめる程で興ざめでした。その集団がいなければ最高でしたが、席を指定にしなかったので到着順になっていて選べず運悪く残念でした。
Thank you very much for joining our cruise. We are sorry to hear that the neighboring guests caused some inconvenience, but we are very pleased that you enjoyed your first dinner cruise. It was great to see the beautiful sunset in Hawaii as well. We hope you will come back again. All of our staff are looking forward to welcoming you.
この度は私共のクルーズにお越し頂き誠に有難うございました。お隣の方々がご迷惑をお掛けした事が残念でしたが、初めてのディナークルーズをお楽しみ頂けました様で大変嬉しく思います。ハワイの素敵なサンセットも見れて良かったですね。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 完売御礼【8/1~9/30までのVELTRA特別割引】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2024/10/02 |
| Activity Date: | 2024/09/19 |
Reviewed by: Daniel
Private table is not Private at all, you have about 2ft at the most between tables. Service was slow we were told by the server he was covering our area due to another employee not showing up. It took a while to get drinks or water refilled. They don't have condiments available for your meal. It was very warm during dinner and the sun was blinding. Take sunglasses. The top deck was a great area to get some air. There was a large amount of guest and I thought they do a pretty good job handling the amount of people on board but it may be too many for the guest to have a truly great experience
| Rating: | |
|---|---|
| Packages: | Deluxe Package with Celebration Plan (Private Table & Souvenir Photo) |
| Attended as: | Couples |
| Posted on: | 2024/10/02 |
| Activity Date: | 2024/09/27 |
Reviewed by: まーく
The sight of the sunset over the sea in Honolulu was breathtaking. After that, the night view of Waikiki Beach was just like Hawaii!
The cabin was mostly filled with foreigners (we were the foreigners, too, haha), which was a bit intimidating, but it added to the atmosphere and was fun.
I brought a jacket because I heard the air conditioning might be too cold, but the buffet cabin had no windows and was quite hot.
ホノルルの海に夕陽が沈む光景は絶景でした。その後はワイキキビーチの夜景。まさにハワイ!
船室は外国人ばかり(私たちのほうが外国人でした(笑))でちょっとビビりましたか、それも雰囲気があって楽しかったです。
事前情報で、冷房が利きすぎて寒いかもとのことで上着を持参しましたが、食べ放題コースの船室は窓もなく、けっこう暑かったですね。
Thank you very much for joining our cruise. We are delighted to hear that you enjoyed your meal on the Pacific Star and the beautiful sunset in Hawaii. We hope to see you again soon. All of our staff are looking forward to your visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。パシフィックスターでのお食事そして、ハワイの素敵なサンセットもお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 完売御礼【8/1~9/30までのVELTRA特別割引】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/10/02 |
| Activity Date: | 2024/09/28 |
Reviewed by: ひろん
I was picked up from the hotel, and it took about an hour to get to the port, but being on the boat was amazing! The weather was bad, so we couldn't see the sandbar, but the delicious hamburgers and the abundance of sea turtles and tropical fish were so incredible that my child hesitated to swim. ✨ The tour guides were friendly, attentive, and all very nice. It was my first trip to Hawaii, and I'm glad we booked the tour. I hope we can see the sandbar next time!
ホテルに迎えに来てもらって港までの1時間かかったけど、船の上は最高でした!天気が悪くサンドバー見れなかったけど、美味しいハンバーガーとたくさんのウミガメ、熱帯魚がいっぱいすぎて子供が泳ぐのを躊躇してしまったほど海は素晴らしかったです✨
ツアーガイドの人も気さくで、よく気が付く、良い方ばかりでした
初めてのハワイ旅行だったのですがツアーを組んでよかったねです
次回はサンドバーが見れますように!
| Rating: | |
|---|---|
| Packages: | 【2024年8月指定日限定!】BBQハンバーガーランチ付きプラン |
| Attended as: | Families |
| Posted on: | 2024/10/01 |
| Activity Date: | 2024/08/24 |
Reviewed by: しげしげ
We went on our honeymoon.
The food, service, and atmosphere were all excellent.
I knew in advance that the space between tables was narrow, so it was as expected. In fact, it was nice to be able to chat with the people next to us in broken English.
At sunset, the staff kindly invited us to go up to the top deck, where we were able to enjoy the stunning view.
ハネムーンで行きました。
食事、サービス、雰囲気とも最高です。
テーブルとテーブル間が狭いのは、事前に知っていましたので、予想通りでした。却って両隣の方とカタコト英語ながらお話ができて良かったです。
サンセットのタイミングでサービスの方から声をかけていただき、最上階のデッキに上がり、最高の景色を楽しむことができました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed our three-star cruise for your honeymoon. It was great that you were able to see the beautiful sunset in Hawaii. We hope to welcome you back again. All of our staff are looking forward to your next visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。ハネムーンで私共のスリースターのクルーズをお楽しみ頂けました様で大変嬉しく思います。ハワイの素敵なサンセットも見れて良かったですね 是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【9月末まで割引中!】3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2024/10/01 |
| Activity Date: | 2024/09/26 |
Reviewed by: nori
Boarding in the evening, feeling great while watching the sunset.
Inside the ship, there's a lively atmosphere with singing and dancing.
The food is about what you'd expect.
I recommend it!
夕刻から乗船 サンセットを眺めながら気分は最高
船内では歌にダンスに大盛り上がりです
食事はこんなもんかなぁ
おススメです
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed your meal on the Pacific Star and the beautiful sunset in Hawaii. We hope to see you again soon. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。パシフィックスターでのお食事そして、ハワイでの素敵なサンセットもお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/10/01 |
| Activity Date: | 2016/10/19 |
Reviewed by: アロハ
I have participated in Three Star multiple times, but this was my first time applying through Veltra. They kindly answered my inquiries, which eased my concerns. I feel reassured. I will use their services again.
スリースターは何度も参加していますがベルトラさんのところで申し込んだのは初めてでした。不安なことは問い合わせしたら丁寧に答えてくださいます。安心しました。またお願いします
Thank you very much for joining our cruise. We are delighted to hear that you enjoyed our cruise after several trips with Three Star. We hope to see you again soon. All of our staff are looking forward to your next visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。スリースターの数回の乗船とのこと、そして、私共のクルーズをお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【9月末まで割引中!】3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2024/10/01 |
| Activity Date: | 2024/09/26 |
Reviewed by: naruc
I think it met my expectations. Since it was a low-priced buffet course, the food was at that level. I enjoyed being on the cruise ship, watching the sunset, and seeing the show; the atmosphere was nice. It was a bit disappointing that the prices were higher due to the weak yen.
期待通りの内容だったと思います。
低価格のビュッフェコースだったので食事はこんなもんかな?というレベル。
クルーズ船に乗って、夕日を眺めて、ショーを観て、雰囲気は味わえました。
円安で価格はお高めだったのが残念でした。
Thank you very much for joining our cruise. We are sorry to hear that the food did not meet your expectations, but we are very pleased to know that you enjoyed the beautiful Hawaiian sunset and entertainment. We hope to see you again soon. All of our staff are looking forward to your visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。お食事がお口に合わなかったことが残念ですが、ハワイの素敵なサンセットとエンターテインメントをお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 完売御礼【8/1~9/30までのVELTRA特別割引】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/09/30 |
| Activity Date: | 2024/09/03 |
Reviewed by: なか
We experienced this on the day we arrived in Hawaii.
We participated in a tour that lasted about two and a half hours, and we were the only Japanese people there. We took a boat to the location of the submarine, and on the way, we encountered turtles and dolphins.
We moved to the submarine and began our dive. The underwater scenery was very beautiful and had high visibility, with many sunken ships and planes. The interior was cool and comfortable. There were also bags available on the submarine for anyone who felt unwell.
All the explanations were in English, but I didn't think it was very necessary.
We smoothly handed our Veltra voucher to the receptionist.
ハワイ到着日に体験しました。
2時間半程のツアーに参加し日本人は私達だけでした。
潜水艦の場所まで船で行き、そこまで行くのに亀やイルカに出会うことが出来ました。
潜水艦に移動し、潜水。
海の中はとても綺麗で透明度が高く、沈没船・飛行機など沢山沈んでいました。
室内は涼しく快適でした。
気分が悪くなった人用に袋も潜水艦には完備してありました。
全て英語の説明でしたが、あまり必要ではなかったと思います。
ベルトラのバウチャーを持って受付の人にお渡しスムーズに行けました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2024/09/30 |
| Activity Date: | 2024/09/25 |
Reviewed by: KM
It didn't feel like a relaxing experience watching the sunset on a large ship. However, if you step out of the venue and go up to the deck, you can enjoy the pleasant breeze and watch the sunset.
What was disappointing was that the food was really not good. The roast beef was the worst, and although it was a buffet, you could only go up once to get food.
Honestly, I can't recommend it.
大きな船でゆったりと夕陽を眺める、という感じではありませんでした。
会場を抜け出してデッキの方へあがれば、風も気持ちよく夕陽を眺めることができました。
残念だったことは、ご飯が本当に美味しくない。
ローストビーフも最悪、ビュッフェですが1回しか取りに行けず。
正直おススメはできません。
Thank you very much for joining our cruise. We are sorry to hear that the food did not suit your taste, but we are very pleased to know that you were able to enjoy the beautiful sunset in Hawaii. We hope to see you again soon. All of our staff are looking forward to your next visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。お食事がお口に合わなかったことが残念ですが、ハワイの素敵なサンセットをゆっくりとお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 完売御礼【8/1~9/30までのVELTRA特別割引】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2024/09/30 |
| Activity Date: | 2024/09/05 |
Reviewed by: Shanan and Ron
Best time on island when we are here. Highly recommended. The crew is friendly and safety is readily apparent. Shy is a great captain and knows her stuff! The hospitality and food are above reproach. Value throughout the trip and worth every bit. Nothing short of spectacular and the opportunity to see Sea Turtles, fish of different species, and Rays. Best value we have found near the North Shore.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2024/09/29 |
| Activity Date: | 2024/09/27 |
Reviewed by: カオルカ
I ordered a $150 course. The flavors of the meat and pasta were excellent, and it was very delicious. I also ordered a bottle of sparkling wine for about $80. The price of the meal included the tip, which was reassuring given the current weak yen. It seems to be a very popular restaurant, as it was fully booked. I'm glad I made the reservation through Veltra. There was also a Japanese staff member at the restaurant who provided detailed explanations. This is a restaurant I would like to visit again.
150ドルのコースを注文しました。肉やパスタの味が最高で、とても美味しかったです。80ドルくらいのスパークリングワインのボトルを注文しました。料理はチップ代が込みで、円安のいまは安心でした。とても人気店のようで、満席でした。予約も兼ねて、ベルトラで申し込んで良かったです。レストランのスタッフさんも日本人がいて、説明も詳しくしてくれました。またリピートしたいレストランです
| Rating: | |
|---|---|
| Packages: | 選べる無料特典付き!/ディナープラン(Bコース) |
| Attended as: | Couples |
| Posted on: | 2024/09/28 |
| Activity Date: | 2024/09/07 |
Reviewed by: ぬこ
The boat rocked quite a bit. My daughter couldn't eat until she got a little used to it. The cheese appetizers and fruits were delicious, and the lobster and steak were absolutely amazing!! There were also two drinks included, but I couldn't drink them because I was too full! Thank you for a wonderful time! The food was so good that I almost forgot to watch the sunset.
船はかなり揺れました。
娘は少し慣れるまで食事に手をつけられなかったです。
チーズのオードブルも,フルーツも美味しいし
なんといってもロブスター、ステーキは最高のお味!!ドリンクも2杯つきますが、お腹いっぱいで飲めませんでした!
素敵な時間をありがとう!美味しすぎて、サンセット見るの忘れそうでした。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the dining and entertainment on the Three Star. We hope to see you again soon. All of our staff are looking forward to your next visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。スリースターでのお食事そして、エンターテインメントも楽しんで頂き大変嬉しく思っております。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【9月末まで割引中!】3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2024/09/28 |
| Activity Date: | 2024/09/26 |
Reviewed by: えもやん
I chose a plan to enjoy the fireworks in Waikiki from a boat. From the moment we boarded, the lovely female staff worked hard to create a lively atmosphere with table service and dancing, which was really nice. The fireworks were great, but since we were a bit far from the beach, it might have been more impressive to watch them from the beach. Still, I was very satisfied with the sunset views from the boat, the lively dancing with all the passengers, and the delicious buffet.
ワイキキの花火を船上で鑑賞できるプランにしました。
乗船から、終始、可愛らしい女性スタッフが、テーブルサービスからダンスまで、頑張って盛り上げてくれたのがとても良かったです。
花火も良かったですが、ビーチから距離があったので、もしかしたらビーチで観た方が、迫力があったかもしれません。それでも、船上から見る、サンセットや、乗客全員で盛り上がるダンス、美味しいビュッフェまで、とても満足しました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the fireworks at the Hilton on Friday and had a great time overall. We hope to see you again soon. All of our staff are looking forward to your visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。金曜日のヒルトンの花火そして、全体的に楽しんで頂き大変嬉しく思っております。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/09/28 |
| Activity Date: | 2024/09/06 |
Reviewed by: かかし
A place where I played a lot as a child. I wondered if it would still be fun as an adult, and it seems it was! The attractions haven't changed much, but it was disappointing that the lazy river wasn't operating.
子供の時にたくさん遊んだ場所
大人になってもどうかな、と思ったらやはり楽しかったみたいです!
アトラクションもそんな変わりなく、ただ、流れるプールがやってなくて残念だったそうです
| Rating: | |
|---|---|
| Packages: | 【2024年6~9月限定キャンペーン!】1日券 |
| Attended as: | Families |
| Posted on: | 2024/09/28 |
| Activity Date: | 2024/09/08 |
Reviewed by: ススミズ
The sunset was beautiful, making it a special day. The show was fun, and I didn't experience the seasickness I was worried about, so I was able to enjoy it until the end.
サンセットも綺麗で特別な日になりました
ショーも楽しく心配してた船酔いもなかったので最後まで楽しめました
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the meals at Three Star and were able to see a beautiful sunset, creating wonderful memories in Hawaii. We hope you will visit us again. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。スリースターでのお食事そして、綺麗なサンセットも見れてハワイでの素敵な思い出となったことを大変嬉しく思っております。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【9月末まで割引中!】窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2024/09/28 |
| Activity Date: | 2024/09/26 |
Reviewed by: プルメリア
I attended with my husband's parents. They were very happy. At the end, it was a big celebration, and I was very pleased to see my mother-in-law dancing the hula. Next time I come, I would like to enjoy whale watching as well.
夫の両親と参加しました。
両親がとても喜んでくれました。
最後は大盛り上がりで義母がフラを踊っているのを見てとても嬉しかったです。
次回来た時にはホエールウォッチングも楽しみたいと思います。
Thank you very much for bringing your family on our cruise. We are delighted to hear that you enjoyed the entertainment. We hope to see you again soon. Next time, we look forward to welcoming you during whale season.
この度は私共のクルーズに御家族でお越し頂き誠に有難うございました。エンターテインメントも楽しんで頂き嬉しく思っております。是非またお越し下さい。次回は鯨の季節にスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 完売御礼【8/1~9/30までのVELTRA特別割引】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2024/09/28 |
| Activity Date: | 2024/09/18 |
Reviewed by: プルメリア
Everything went smoothly. The crew was very engaging, which made it a lot of fun. However, there were times when the waves were rough and the rocking was intense, which made me afraid of getting seasick, so I regrettably held back on eating.
全てスムーズに参加できました。
クルーが盛り上げてくれるのでとても楽しかったです。
ただ仕方がないのですが波が荒く揺れが酷い時間があり船酔いが怖くて食事を控えてしまったのが残念でした。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed it overall, despite the rough waves due to the weather. We hope to see you again soon. All of our staff are looking forward to your next visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。天候の関係で波が荒かったのが残念ですが、全体的にお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
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| Packages: | 完売御礼【8/1~9/30までのVELTRA特別割引】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/09/28 |
| Activity Date: | 2024/09/26 |
Reviewed by: みんみ
I participated with my son and his wife, a total of six people. The drink orders were taken slowly, which made us Japanese a bit anxious, but we were very satisfied with the cheerful Michael, the beautiful sunset and night view, and the delicious food. We've added another wonderful memory to our Hawaii trip.
息子夫婦達と6人で参加しました。
ドリンクオーダーはのんびりで日本人はヤキモキしますが、南国らしい明るいマイケルさんと素敵な夕焼けと夜景、美味しい食事に大満足です。
ハワイ旅行の素敵な思い出がひとつ増えました
Thank you very much for bringing your family to our Star of Honolulu dinner cruise. We are very pleased to hear that you enjoyed the cruise on the Three Star. It is an honor for all of our staff to have been able to help create wonderful memories for you in Hawaii. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズに御家族皆様でお越し頂き誠に有難うございました。スリースターでのクルーズをお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
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| Packages: | 【9月末まで割引中!】3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2024/09/25 |
| Activity Date: | 2024/09/21 |
Reviewed by: たろいも
I used the service on the evening of the arrival day. One family member had difficulty walking, but there were no concerns about boarding! The shuttle service was smooth, allowing us to participate with peace of mind.
It was a beautiful day, and I was able to take many lovely photos of the scenery. We opted for the buffet course. The cocktails included in the course were delicious, and the non-alcoholic options were also tasty.
However, I did get the impression that there were some inefficiencies, such as starting the toast before the drinks arrived at the table and the buffet line being unclear. (The table next to us also seemed dissatisfied.)
Additionally, another group that boarded with us was quite loud... I experienced firsthand the reviews mentioning that the experience can vary depending on the clientele. There was no intervention from the staff, and even guests from other countries looked exasperated, which honestly dampened the mood quite a bit.
I believe that if we had chosen a more expensive buffet course, like the steak course, we would have been directed to a different level, resulting in a better clientele and a significantly higher satisfaction. I recommend that those who will participate in the future consider splurging a bit more for a higher course.
到着日の夕方に利用しました。足の悪い家族1名がおりましたが、そのあたりは何の心配もなく乗れました!送迎もスムーズで安心して参加できました。
天気の良い日で素敵な景色をたくさん写真に収められました。
ビュッフェコースを利用。コース付属のカクテルも美味しく、ノンアルのほうも美味しかったです。
ただ、ドリンクがテーブルに到着する前に乾杯が始まってしまったり、ビュッフェの順番がわかりにくかったり、手際の悪さは否めないなという印象です。(隣のテーブルも不満そうでした)
また、一緒に乗船した別のグループがかなりうるさく…検討段階で見た「客層に左右される」という口コミを実感することになりました。スタッフからの注意もなく野放しで、他の国の方も呆れ返っていましたし、正直かなり興冷めしました。
おそらく一番安いビュッフェコースではなく、ステーキコース等であれば案内される階が違ったものと思いますので、客層も良く満足感が段違いだったのではないかと思います。これから参加される方は、どうせならもう少し奮発して上のコースにされることをおすすめします。
Thank you very much for joining our Star of Honolulu dinner cruise. We sincerely apologize for the delay in serving your welcome drink. We appreciate your feedback and will be in contact with the general manager to provide guidance to all staff for strengthening our customer service in the future.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。ウェルカムドリンクがすぐに届かず、お飲み物をお出しするのに 大変時間が掛かったことをお詫びいたします。今回のお声を有難うございます。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2024/09/25 |
| Activity Date: | 2024/09/17 |
Reviewed by: Debe
Our Tour Guide, Jon, was an outstanding storyteller and kept us entertained with background, legends, history and personal observations of the stops on the tour. He was treated us as Ohana and made sure we had water and juice, delivered our lunches to us, checked that every one was comfortable. At the waterfall trail, my knee acted up so I found a shady spot to wait for my husband. Jon had rented a scooter to go down to the waterfall to check on everyone else. On the way back Jon insisted I use the scooter to return to the bus. I nominate him for employee of the year.
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Couples |
| Posted on: | 2024/09/24 |
| Activity Date: | 2024/09/22 |
Reviewed by: Kristy
An interesting tour. Staff are friendly and knowledgable. Loved that we got to stop off and see a few of the sites along the way. Soooo many movies had scenes filmed on location. The views are extraordinary as well.
| Rating: | |
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| Packages: | 90-minute Standard Movie Sites & Ranch Tour |
| Attended as: | Families |
| Posted on: | 2024/09/23 |
| Activity Date: | 2024/09/21 |
Reviewed by: PPさま
The staff members are amazing, and the food was delicious, but it would have been perfect if there were more play equipment! The staff doesn't go down to the sea, so it feels like you have to enjoy it on your own. However, the boat was beautiful, there were plenty of fish, and we even got to see turtles, so it was a lot of fun!
スタッフさん達は最高ですし、食事も美味しかったけどもう少し遊具が充実していれば完璧でした!
スタッフさん達は誰も海に降りないので自分たちで楽しむ感じです。でも船は綺麗で魚も沢山いて亀にも会えましたしとても楽しかったです!
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2024/09/23 |
| Activity Date: | 2024/09/17 |
Reviewed by: ひろし
My wife and I went on a dinner cruise. The price felt a bit high, but I think it was a great value because the roast beef was exquisite.
妻と二人でディナークルーズに行きました。価格は少々高く感じましたが、ローストビーフが絶品でお値打ちなツアーだったと思います。
Thank you very much for joining us on the Star of Honolulu dinner cruise with your wife. We are very pleased to hear that you enjoyed the buffet and show at Pacific Star. We are delighted that it became a wonderful memory for you in Hawaii. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズに奥様と御一緒にお越し頂き誠に有難うございました。パシフィックスターでのブッフェ&ショーもお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出となったことを大変嬉しく思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/09/23 |
| Activity Date: | 2024/09/21 |
Reviewed by: タルタル
I was able to explore under clear skies without encountering any squalls.
I had high expectations for the movie location tour, so I felt it was just okay and wasn't particularly moved. However, I was impressed by the breathtaking views during the jungle exploration tour, especially since I didn't have high expectations for that. It's all about not expecting too much!
スコールにも合わず、晴天の中回れました。
映画のロケ地巡りは期待が大きかったこともあり、まあまあと感じ、感動まではいきませんでしたが、ジャングル探検ツアーは期待していなかった分、絶景に感動しました(笑)
期待し過ぎないことですね。
| Rating: | |
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| Packages: | 送迎付きプラン |
| Attended as: | Friends |
| Posted on: | 2024/09/23 |
| Activity Date: | 2024/09/11 |
Reviewed by: 匿名
This time, I purchased from Veltra because there was a discount coupon. If there is no coupon, it's cheaper to buy on-site using coupons like those found in free papers. Also, for seniors, even at regular price, it's cheaper on-site.
今回はベルトラの割引クーポンがあったので、ベルトラから購入しました。クーポンがない場合には、フリーペーパーについているようなクーポンを利用して現地で購入したほうが安いです。
また、シニアのかたは定価でも、現地のほうが安いです。
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2024/09/23 |
| Activity Date: | 2024/08/28 |
Reviewed by: Angelyn & Jerome
We chose Chief’s Luau for our honeymoon and it was one of the best moments of our trip. Chief made sure we laughed all the time and got impressed by the outstanding performance. Definetly worth it and we are sure we will go back.
| Rating: | |
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| Packages: | Royal Package: Premium Seating, Flower Lei Greeting & 3 Drinks |
| Attended as: | Couples |
| Posted on: | 2024/09/22 |
| Activity Date: | 2024/08/30 |
Reviewed by: Vickie
Exceptional cruise! Great service; friendly staff; fantastic entertainment; overall experience was outstanding!!! Highly recommend!!
| Rating: | |
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| Packages: | Deluxe Package with Celebration Plan (Private Table & Souvenir Photo) |
| Attended as: | Couples |
| Posted on: | 2024/09/22 |
| Activity Date: | 2024/09/20 |
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Thank you very much for joining our cruise. We are very pleased to hear that you had an overall enjoyable time on our three-star cruise. We are confident that you thoroughly enjoyed the main lobster meal as well. We hope to see you again soon. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。私共のスリースターのクルーズで全体的に楽しいお時間をお過ごし頂けました様で大変嬉しく思います。メインロブスターのお食事も充分に楽しめたかと確信しております。是非またお越し下さい。スタッフ一同お待ち申し上げております。