Oahu
Exceeded our expectations! The tours and guides are excellent. Buffet lunch was good.
The show was super entertaining! 10/10.
The food was fantastic and they don’t let you go hungry :). 10/10
The bar drinks were disappointing. We each had 2 and none were drinkable. 1/10
Aloha Noah and mahalo for this review! We're happy to hear that you enjoyed the show and the food at the luau. We're really sorry about the drinks, we'll inform the team and try to make it better. Hopefully we'd see you again the next time you're on the island! Mahalo!
The crew and the team were awesome. The excursion was truly memorable.
It was great that children as young as 2 years old could board. Our three generations, including a 5-year-old and a 7-year-old, had a wonderful time! When we were chasing dolphins, the 2-year-old stayed on the boat and was delighted to see the dolphins from the second floor, saying they were cute. The 5-year-old tried twice but ended up crying because the mask didn't fit. The 7-year-old was in great shape! They enjoyed the dolphins, sea turtles, and the slide more than any of the adults, diving in multiple times. Thank you to Maki and the other crew members for being so kind and attentive.
2歳から乗船可能性で助かりました。5歳、7歳の子どもも含め3世代で楽しむことができました!イルカを追う時は2歳の子は船で待機、2階からイルカの姿を見て可愛い♡と喜んでいました。5歳の子は2回挑戦しましたがマスクが合わず泣いてしまいました。7歳は絶好調!イルカも海亀もスライダーも、大人たちの誰よりも楽しんで何度もダイブしていました。まきさん始め他のクルーの方々も親切丁寧で、ありがとうございました。
Aloha! Thank you for participating in Dolphin University with your family, including your 2-year-old child. I'm glad to hear it became a wonderful memory for your summer vacation. Please join us again; we look forward to seeing you! Mahalo!
Aloha! うさぎのしっぽ様
この度はイルカ大学へ、2歳の小さなお子様も含めて3世代でご参加いただきありがとうございました。
夏休みの素敵な思い出になったようで嬉しく思います。
是非またご参加くださいね。お待ちしております。
Mahalo!
I will be simple and straight, please see my following points.
1. I booked sit down dinner, not buffet, overall food presentation look good, taste good too. Drinks are good too.
2. Service is just so so, the server for my table never gets me things I asked for, example, refill water, lemon, and my second glass of drink, I understand it's a busy task and have to serve all plates and take finishing plates away, and each server takes care of couple tables, but this should not be used as an excuse for service quality.
3. The show is good, but it's kind short, I wish we can see the full stage of Luau show, but the center stage is pretty small, so in order to accommodate every guest, they always have couple dancers on each side,
Tour driver was knowledgeable and was funny too. She knew the History and insight on the area.
As overseas visitors we were able to see and learned on what actually happened about the surprise attack on the Pearl Harbor naval facilities based on the videos presented and ships hit by the surprise attack. How the US navy base survived the attack. Our visit to the historical place was a big help on our history knowledge.
This was really great, our plane was a little late but everything worked out perfectly and the flowers were fantastic. Thank you again this was wonderful!
The journey had a lot of ups and downs, and although the speed wasn't very fast, it was enjoyable. The tour guide's explanations were only in English, so it might be tough if you can't listen well. My spouse and I didn't understand anything at all, but we still had a great time. The scenic viewpoints along the way were amazing.
道中はアップダウンの激しい道で、スピードはそんなに速くないけど良かったです。ツアーガイドの解説は英語のみなので、リスニングが出来ないと苦しいかも。我々夫婦は全く分からなかったですけど楽しめました。途中の絶景ポイントが最高でした。
A very professional high-quality show filled with authentic elements of traditional cultures, like how they instantly made baskets out of coconut leaves. Particularly, the host was good, that he was able to play with fire while being a genuine comedian, making fun of lovers and kids in such a delightful way. True respect to the host, our chief that night!
At the entrance, there was someone who spoke Japanese and provided various explanations. Although the price included the paid bodyboarding attraction that I had researched before participating, it was closed. The staff at the entrance also said, "Please participate, it's really fun," but it was closed. I wondered why. I felt like I wanted a discount for that. (Especially since my child was looking forward to it.) Other than that, it was the same as the last time I participated; perhaps because it was a weekday, they opened the neighboring attractions in order.
入口には日本語が話せる方がいて、色々と説明して頂けました。
参加前に調べて頂いたボディーボードの有料アトラクション込みの料金なのにクローズでした。
入口のスタッフの方も、是非たのしいので参加してみてください。と言っていたのに クローズ。なぜ?と思いました。
なら、その分の値段を引いてもらいたいなぁと思ってしまうぐらいでした。
(子供が楽しみにしていたので余計)
それ以外は、以前も参加した時と同じ様に平日の為か隣同士のアトラクションを順番で開けていました。
My 20-year-old daughter is shy and dislikes the ocean, so she was adamant about not wanting to try snorkeling. The entire crew encouraged her, saying they would help her along, but she still refused. However, the way they maintained a respectful distance was really nice. They told us that it was okay not to go and that we didn't have to force ourselves, which made us feel like we didn't miss out. In the end, despite her initial reluctance, my daughter had a great time and created wonderful memories. They also took some really beautiful photos.
娘20歳はシャイで海が嫌いなのですが、シュノーケル体験は頑なにしたくないと。
クルーの方全員が、引っ張ってあげるから行こうと誘ってくださいました。それでも拒否、でも無理矢理でない距離感がすごく良かったです。
行かなかった私達に行けなくて、無理しなくてよかったね。と声をかけてくれて、損をした感じがしなかったです。
結果、娘はあんなに嫌がっていたのにとても楽かったと、よい思い出が作れました。
写真もすごく素敵に撮ってくれました。
Aloha! Thank you very much for participating in the Captain Bruce's Paradise Ocean Tour. We are very pleased to hear that everyone enjoyed the tour and that it became a precious memory for your family. We hope that the photos will remain in your hearts forever. We sincerely look forward to the day we can see your smiles again.
アロハ! キャプテンブルース天国の海ツアーです。
この度はツアーにご参加頂き誠にありがとうございました。
皆様でツアーを楽しんで頂き、何よりもご家族の大切な思い出のお時間になったとお聞きし大変嬉しく思います。
お写真とともにいつまでも皆様の心に残りますように。また皆様の笑顔にお会いできる日を心よりお待ちしております。
I thought the show would take place by the lagoon pool, but it turned out to be an interactive experience in the lagoon itself. It seems like something that wouldn't be possible in Japan due to safety and hygiene concerns, haha. The life jackets are excellent and keep you upright, floating up to your chest.
When you stretch your arms out in front of you, the dolphins swim by and you can automatically pet them from head to tail. Not everyone may get this, but the instructor explained everything in perfect Japanese (maybe of Japanese descent? A local person), which was really helpful. In addition to the instructor, a Japanese person was in charge of guiding us from the meeting point to the lagoon and providing various instructions, which made me feel very secure.
For the dolphin photo op, they take two pictures: one as part of the package and another as an additional option. You can see it from the spectator seats at the lagoon, so if you have family members who aren't participating, they can take photos of the experience.
ショーをやるラグーンの横のプールで実施するのかと思ったら、まさかのラグーンに入っての触れ合いでした。日本だと安全面・衛生面で叶わなそうですw ライフジャケットは優秀で、直立で胸まで浮きます。
腕を前に伸ばして待つと、イルカが前を泳いで行って自動的に頭から尾まで撫でられるスタイルです。
全員ではないかもしれませんが、インストラクターが完全な日本語(日系?現地の方)で説明してくれて助かりました。インストラクターの他に、集合場所からラグーンまでの案内や諸注意を日本人が担当してくれたので、とても安心しました。
イルカとの2ショットは、既定の写真と追加オプション購入の写真の2枚を撮ってくれます。ラグーンの観客席から見えるので、参加しない家族がいれば様子を撮影できます。
I attended with children. We were looking forward to the lazy river, but it was closed all day. Including the transportation, it felt really expensive.
子供連れで参加しました。
流れるプール目当てだったのに、一日中クローズ。
送迎まで入れるとめちゃくちゃ高く感じました。
The crew was so kind, and I'm grateful! I want to go on such a fun tour again!
The sandbar was beautiful, and I was able to encounter sea turtles, so I had a meaningful time!
クルーの人優しすぎて感謝してます!
こんな楽しいツアーはまた行きたいです!
サンドバー綺麗で、ウミガメにも出会えて有意義な時間過ごせました!
Aloha! Thank you very much for joining the Captain Bruce's Paradise Ocean Tour. We are very pleased to hear that you enjoyed the conversations with the crew and the encounters with the sandbar and sea turtles. All of our staff are looking forward to the day we can meet again at this sandbar.
アロハ!キャプテンブルース天国の海ツアーです。
この度はツアーにご参加頂きまして本当にありがとうございました。
クルーとの会話、サンドバーやウミガメとの遭遇を楽しんで頂けて大変嬉しく思います。
このサンドバーでまたお会い出来る日をスタッフ一同楽しみにお待ちしております。
Family of four, including one, four-year-old and one two year-old. First time for the kids on a boat and we had a blast. The staff is extremely friendly, courteous, and personable. They made sure my kids were safe and comfortable. The time frames were very appropriate, the staff kept everyone engaged and entertained. Some staff shout outs for Brandon, Jeremy Natalie, Faith, the guy holding the mike (sorry I forgot his name!!) . And yes we saw TONS of dolphins.
The explanation of the doctor's passion for the starry sky was very good. As the sky darkened, I was moved by how many more stars became visible to the naked eye. The explanations are in English, but I think everyone can enjoy them since they are all well-known stars. Not only stars, but we also got to see Venus, Saturn, Mars, and shooting stars, making it a tour that met my expectations.
博士の星空への情熱が伝わる説明がとても良かったです。空が暗くなるにつれて、肉眼で見える星が増えていき感動しました。説明は英語ですが誰もが知る星ばかりなので楽しめると思います。
星だけではなく、金星、土星、火星、そして流れ星も見られて期待通りのツアーでした。
ありがとう!星を目指し続けてください!!
Mahalo ! Keep reaching for the stars !!
The food, service, and entertainment were very good. The trip was organized well. Very clean facility and the experience was so enjoyable. We loved the sunset and fireworks while onboard. We'd take friends along on another cruise in the future. This is a great idea for special occasions.
Eight years ago when I participated, the weather was good, and the sandbar was at knee height, which made it very enjoyable.
The snorkeling felt like swimming in a line, and the staff was right there with us in the water, which was reassuring.
Now that my child has grown a bit, we participated again, but this time the water was at adult chest height, and my child couldn't enjoy it. The snorkeling spot was murky, and we couldn't see many fish.
Previously, the staff entered the water with us and kept an eye on us, but this time they just watched from the boat.
It was quite scary when we drifted off course due to the waves.
I participated this time because I felt safe before, but while it seems like anyone, even beginners or those who aren't good swimmers, can join, it's challenging when dealing with nature.
Personally, I think I would have skipped snorkeling today because it was quite frightening. It would have been better to have some information about the sea conditions today, like if there were more waves than usual.
There wasn't much confirmation of the number of people before and after entering the water, so I was left wondering about the safety measures in place.
I wouldn't really recommend this for people who don't have much experience in the sea.
以前(8年前に)参加した時は天候も良く、サンドバーも膝ぐらいの高さでとても楽しめました。
シュノーケルも列になって泳ぐという感じで
スタッフの方が一緒に海に入ってすぐ側にいて
安心できました。
子供が出来て少し大きくなったので
また参加したのですが
今回は大人の胸ぐらいの高さで
子供は楽しめずでした。
シュノーケルの場所も海は濁っていて
魚はあんまり見えませんでした。
またシュノーケルも以前はスタッフの方が
一緒に海に入って見守ってくれてましたが
船の上から見てるだけでした。
波に流されてコースから外れると結構怖くて、、
以前が安心して参加出来たので
今回参加したのですが
初心者だったり、泳ぎが得意じゃなくても
参加できます!という雰囲気ですが
自然相手なので難しいとは思いますが
個人的には今日はシュノーケルはやらずにいたと思います。結構怖かったので。
いつもより波があるよ今日の海の情報とかがあると
もう少し説明があると良かったと思います。
海に入る前後の
人数確認とかも特にされてなかったので
安全対策とかどうしているのかは謎ででした。
海の経験がそんなにない人にはあまりおすすめできません。。
Transpo- very good
Overall tour is very informative and enjoyable. Tour guides are great. Able to see uss misouri,uss bowfin and uss arizona memorial. The museum is great! I was talking to one of the personnel and he even gave me story about pearl harbour. Food serve is delicious. Able to meet my kababayan from Philippines. Thank you
Mahalo for spending the day with us at Pearl Harbor. One really needs to see it to understand and remember this infamous day in our history. Me ke aloha pumehana, Poly Ad Oahana
I had a great time with activities that you can't find in Japan. Some were thrilling, almost like an amusement park, and I couldn't help but shout out! There was also a children's zone where little ones could have fun.
There were no masks or social distancing, but I didn't mind since I went on a weekday. We took a shuttle bus and arrived around 10:30, and until about noon, it felt like we had the place to ourselves with hardly any wait time, which was comfortable! After that, it got a bit busier, but it was still good because we could ride after a short wait.
日本には無いアクティビティでとても楽しめました
プールというより遊園地のようなスリルがあるものもあり思わず声が出ちゃいました!!
子どものゾーンもあり小さなお子さまはそちらでも楽しむことが出来ます。
マスクやソーシャルディスタンスは全くありませんが、行ったのが平日だったからか気になりませんでした。
送迎バスで行き、10時30分ごろに着きましたが12時くらいまでは貸しきりのような状態でほとんど待ち時間無く快適でした!その後も少し混んではきたものの、少し待てば乗れたので良かったです
This was my first time participating. The ocean was, of course, wonderful, and even though it was an early morning tour, I was able to participate comfortably. Above all, the hospitality of the staff and their attention to safety were outstanding. I would like to participate again.
今回始めて参加しました。
海は当然素晴らしいし、早朝ツアーでしたが、快適に参加できました。何よりスタッフの皆さんのホスピタリティー、安全を配慮した対応が素晴らしかったです。また参加したいと思います。
Aloha! Thank you very much for participating in the Captain Bruce's Heavenly Ocean Tour. We are glad to hear that you had a comfortable experience. We also truly appreciate your kind words about our staff's service. We will continue to strive for even better tours to ensure everyone can enjoy them safely. Please come visit us again. We look forward to that day with all our hearts.
アロハ! キャプテンブルース天国の海ツアーです。
この度はツアーにご参加頂きまして本当にありがとうございました。
快適に過ごして頂けて良かったです。 またスタッフの対応をお褒め頂き本当にありがとうございます。
より皆様に安全に楽しんで頂けるようこれからも心掛けてより素晴らしいツアーを目指したいと思います。
ぜひまた遊びにいらして下さい。その日を心よりお待ちしております。
I went with my 6-year-old son and my husband. My son came back excited, saying, "I want to go again! The water slide was the best!!"
As for my husband, he said, "It was definitely fun, but we didn't have enough time at all. We chose the premium course, but it felt like a waste of time to go get drinks and food even with the all-you-can-drink and all-you-can-eat options, so I think a simpler course would be sufficient. The Japanese guide was with us only at the beginning and the end, but I appreciated the explanations. There was also time spent waiting in line, so we just didn't have enough time."
6歳息子と主人と2人で行ってきました。
息子は「また行きたい!ウォータースライダー最高!!」と興奮して帰ってきました。
主人の方は
「確かに楽しかったけど、時間が全然足りなかった。
プレミアムコースにしたけど、飲み放題や食べ放題でも飲み物や食べ物をとりに行く時間がもったいないから、シンプルなコースで十分だと思う。
日本語ガイドさんが最初と最後だけついてくれたけど、説明してくれたのはありがたかった。
列に並ぶ時間もあるから、とにかく時間が足りなかった。」と言っていました。
The turtle was swimming. The shuttle driver was very friendly and nice. However, the water temperature was surprisingly low, and my wife and daughter seemed to be quite cold.
亀泳いでました。 送迎の運転手さんからしてフレンドリーで大変良いです ただ以外と水温低くて 妻と娘はかなり寒かったようです
Aloha! This is Captain Bruce's Heavenly Ocean Tour.
Thank you very much for your kind words about our driver.
I heard that you felt the water temperature was low. I hope your wife and daughter didn't catch a cold.
But I'm glad to hear that you were able to see the turtles swimming. I hope the honu warmed your hearts.
We look forward to the day we can meet you all again. Mahalo!
アロハ! キャプテンブルース天国の海ツアーです。
送迎の運転手をお褒め頂きまして本当にありがとうございます。
水温を低く感じられたそうですね。奥様とお嬢様体調を崩されたりされませんでしたでしょうか?
でも亀が泳いでいるのをみられたとのこと。ホヌがお二人の心を温めてくれてたら嬉しいです。
また皆様にお会いできる日を楽しみにお待ちしております。マハロ!
I made a reservation about three days before the experience. On the day of the event, I wondered why there were so few people, and it turned out that there was no beach visible at all. The water was cold, and after snorkeling, I quickly returned to the boat. The high encounter rate with sea turtles was fantastic.
体験日の3日前くらいに思いついて予約をしました。当日なぜこんなに人が少ないのかなと思っていたら何と全然砂浜は見れない日でした。水も冷たくシュノーケリングの後、すぐに船に戻ってしまいました。海亀の遭遇率が高いのは最高でした。
Thank you very much for participating in the Captain Bruce's Paradise of the Sea Tour.
We sincerely apologize for not meeting your expectations regarding the visibility of the sandy beach and the cold water. We appreciate your understanding and are grateful that you were able to see sea turtles in the natural beauty of Hawaii despite these conditions.
Thank you for your valuable feedback. We are committed to improving safety management and service to provide tours that our customers can participate in with peace of mind and that leave lasting memories. We would be delighted if you could join us again on another tour in the future.
All of our staff sincerely look forward to your next participation.
Mahalo
この度はキャプテンブルース天国の海ツアーへご参加いただき誠にありがとうございました。
砂浜が見えないこと、水が冷たかったことなど、お客様のご期待に沿えず大変申し訳ございませんでした。そのような中でも、ハワイの自然の中で海亀をご覧いただけたとおっしゃっていただきありがとうございます。
貴重なご感想をお寄せいただき大変感謝いたします。
お客様が安心して参加できるツアー、そして心に残るツアーをご提供するために、安全管理とサービスの向上に日々努めておりますので、機会がございましたらまたツアーへご参加いただけましたら幸いです。
スタッフ一同、またのご参加を心からお待ちしております。
Mahalo
As we sailed, we suddenly came across a sandy shallow area offshore. SUP was fun there, but moving to a slightly deeper spot for snorkeling was the best! I was moved to see tropical fish and sea turtles swimming right next to me.
Actually, I had a bit of a trauma from almost drowning while snorkeling in the past, but the captain practiced with me by holding my hand beforehand, and the staff members watched over me closely, which made me feel safe while swimming.
They also provided warm drinks on the boat, which was very nice for my slightly chilled body.
船を走らせて行くと、沖の方に突如現れた砂浜の浅瀬。そこでのSUPも楽しかったですが、その後少し深いところに移動してのシュノーケリングが最高!自分のすぐ近くを熱帯魚やホヌが泳いでいく姿を見ることができて感動しました。
実は昔シュノーケリングで溺れかけたことがありちょっとトラウマがあったのですが、事前にキャプテンが手を持って練習してくれたこと、スタッフの方々がすぐそばで複数で見守ってくださったことで安心して泳げました。
船上の飲み物も温かいものを用意してくださり、少し冷えた身体にはとても嬉しかったです。
Aloha! Thank you for participating in the Captain Bruce's Paradise Ocean Tour.
I am truly happy that you bravely challenged yourself with snorkeling, which was a bit of a trauma for you, and that you enjoyed it.
Please come back to explore this beautiful ocean again. We, along with the honu, will be waiting for that day.
アロハ! キャプテンブルース天国の海ツアーです。
この度はツアーにご参加頂きましてありがとうございました。
ちょっぴりトラウマだったシュノーケリングに果敢に挑戦して頂き、また楽しんで頂けたようで本当に嬉しく思います。
またぜひこの美しい海の中を覗きに遊びにいらして下さい。その日をホヌたちとともにお待ちしております。
I participated in the "Touch without getting wet" experience, and there were about 30 participants. We were divided into three teams and enjoyed touching the dolphins, but depending on the instructor's approach, you could end up completely soaked.
Our team had kids who got drenched from head to toe. The adults were also quite wet.
Still, everyone enjoyed the experience, and I can recommend it! However, I suggest preparing clothes that you don't mind getting wet and bringing a change of clothes to fully enjoy the experience.
’濡れずにいるかと触れ合える’に参加しましたが、30人くらい参加していました。3チームに分かれイルカにタッチを楽しみましたが、インストラクターのさじ加減によってはずぶ濡れです
私達のチームは子供が頭から水を被頭から足までずぶ濡れでした。
大人も相当ビシャビシャでした。
それでも参加者はみんな楽しんでおりましたし、おすすめできます!
ただ、思いっきり楽しむには濡れても良い服や着替えを準備をすることをおすすめします。
The crab was really tasty. Overall, really liked this menu. There's also entertainment on-board. We really liked walking around the boat and the observation deck on the top floor of the boat was my favorite. There were lounge chairs on the top deck so it was the perfect place to catch sunset.
Tips:
-You can do menu substitutions (ex. vegan, fish instead of steak, etc.) if you request it 24-hours prior
Absolutely LOVED this dinner menu. We opted for the Friday Fireworks cruise with window seating. And it was worth it! I had done the other menus before (Buffet, Casual, & Deluxe) so I was looking forward to try out the fine dining menu.
The only not-so-great thing was the time it took for us to get any beverages. Our waiter passed us every time. We waited and waited - everyone else around us was being served. Finally, we flagged someone down but even they also took a long time so we had to flag a 2nd person.
The food was so delicious. Would definitely recommend the menu! This options also comes with premium drink tickets. We had mocktails which were delicious.
I felt very reassured to participate with the Japanese staff present. Thank you, Yukiko, for a great time. The sandbar was beautiful, and we were lucky to see both turtles and manta rays while searching for turtles. During the last snorkeling around the coral reef, I happened to see a big turtle up close, which was a shocking experience that I have never experienced before. All the staff, including the captain, were very kind. Thank you so much!
日本語スタッフがいて、とても安心して参加できました。Yukikoさん、楽しい時間をありがとうございました。
サンドバーの綺麗さ、亀探しでは亀もマンタも見ることが出来てラッキーでした。
最後のサンゴの周りでのシュノーケリングは、偶然にも大きな亀を間近で見ることが出来て、今まで体験したことが無い、衝撃的な感動をする事ができました。
船長も含めて、全てのスタッフさんが親切でした。
本当にありがとうございました!
Thank you Yukiko for a great time.
The sandbar was beautiful and we were lucky to see both turtles and manta rays when we were looking for turtles.
The last snorkeling around the coral reef, I happened to see a big turtle up close, which was a shocking experience that I have never experienced before.
All the staff, including the captain, were very kind.
Thank you so much!