Reviewed by: Estell
Within an hour I received my e-tickets. Fast and convenient is all I have to say... 5 STARS
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/06 |
| Activity Date: | 2019/08/03 |
Reviewed by: このは
The final dinner to celebrate my 78-year-old mother's first stay in Honolulu. I made a reservation at my recommended restaurant, Taormina. The special menu from Veltra was a great deal, and in addition to its beautiful presentation and deliciousness, the dishes were served promptly just by showing the voucher. Since drinks were separate, we toasted with a wine recommended by the staff. I carelessly ordered extra bruschetta without considering the portion size, and we couldn't finish the course meal. After taking just one bite of the last meat dish, I had it packed to go. They generously added sauce, so it was delicious to eat later in the room!
78歳の母の初ホノルル滞在を彩る最後の夕食。私の一押しレストラン・タオルミーナの予約をお願いしました。ベルトラの特別メニューはお得感満載で、見た目の美しさや美味しさに加えバウチャーを見せるだけで悩まずに料理が適時提供されました。ドリンクは別でしたのでスタッフさんお薦めのワインで乾杯。量を考えずにうっかりブルスケッタを追加注文し、コース料理を食べきれなくなり、最後のお肉料理は一口いただいた後、持ち帰りにしてもらいました。ソースもしっかりかけてくれたので後で部屋で食べても美味しかったです!!
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| Packages: | ディナープラン(Bコース) |
| Attended as: | Families |
| Posted on: | 2019/08/05 |
| Activity Date: | 2019/05/19 |
Reviewed by: 食べるの大好きママ
It was extremely crowded, likely due to the summer vacation period. We entered at 10:30 in the morning, but we had to exchange our voucher for admission tickets at the reception, which caused a 20 to 30-minute delay at the entrance. We also waited 20 to 40 minutes for attractions and spent an hour in line at the lunch stand. Since the return bus was at 3 PM and we had to stick to that schedule, we were in the changing room by 2:30, so we only managed to go on four attractions. It's unacceptable to wait an hour at the stand when outside food and drinks are not allowed. They should either increase the number of staff or the number of stands. Additionally, I noticed some signs of aging in the facilities, and I was a bit worried about whether maintenance was being done.
夏休み期間のせいもあり、めちゃくちゃ混んでいました。朝は10:30入場だったのですが、バウチャーを受付で入場券に換えないといけないので入口で並び入場に20〜30分のロスがあり、アトラクションも20〜40分並んだのとランチの売店も1時間並びました。迎えのバスが15時で時間厳守なので14時半には更衣室だったので結局アトラクション4つしか乗れませんでした。飲食の持ち込み不可なのに売店1時間待つのはありえないです。だったらもっと人を増やすか売店数を増やすかしてほしい。あと老朽化が目につきました。メンテナンスをしているのかちょっと心配でした。
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| Packages: | 1日券 |
| Attended as: | Families |
| Posted on: | 2019/08/05 |
| Activity Date: | 2019/07/31 |
Reviewed by: ハワイ大好き夫婦
Last year, my husband and I participated in the Manoa Falls tour, but this time we joined with our three grandchildren (ages 5, 7, and 10) and our daughter, making a total of six of us.
The sandbar was a bit deep for the grandchildren, but it was perfect for practicing snorkeling later on.
The barbecue on the boat was also very delicious, and we were extremely satisfied.
We were able to see some turtles (though it was a bit disappointing that there weren't many), and the staff were very kind, allowing us to have a fun day.
昨年は夫婦二人でマノアの滝ツアーに参加しましたが、今回は孫3人(5歳、7歳、10歳)と娘、我々夫婦6人で参加しました。
サンドバーは孫達にはちょっと深かったですが、後で行うシュノーケリングの練習を行うには最適でした。
船上でのバーベキューも大変美味しく、大満足でした。
カメも見られ(ちょっと少なかったのが残念でしたが)、スタッフの方々も大変親切で楽しい一日を過ごせました。
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/05 |
| Activity Date: | 2019/07/27 |
Reviewed by: ゆきんこ
I visited for dinner, looking forward to the all-you-can-eat crab, but I was shocked by how salty it was. It's something that a person with a decent palate wouldn't be able to enjoy. Additionally, the variety of other dishes was limited, and their taste was mediocre at best. I really didn't think it was worth the price. This is just my personal opinion, so please take it as such. I won't be visiting again.
デナーで、利用しました。カニの食べ放題が楽しみで伺いましたが、あまりの、しょっぱさに、驚きました。とても、まともな舌の人なら戴けない程です。又、他の料理も品数も減り味も、可もなく不可もなし。とても、値段に見合うとは、思えませんでした。あくまで、個人の感想ですので、あしからず。
次回の訪問は、無いです。
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| Packages: | ディナービュッフェ(17時半~20時半) |
| Attended as: | Couples |
| Posted on: | 2019/08/04 |
| Activity Date: | 2019/06/02 |
Reviewed by: naruyuriyou
This is a place we always visit whenever we go to Hawaii. It's the kids' (ages 13 and 10) favorite pool. It has attractions that are hard to find in Japan.
The private cabanas are a must for adults. They create a luxurious atmosphere. Drinks and food can be delivered with just a phone call.
One thing to note is that it gets really hot, so applying plenty of sunscreen is essential. I was preparing to bring snacks and alcohol, but they were confiscated during the bag check at the entrance. They will return them to you when you leave.
Time-wise, there were no issues. Initially, I thought the time might be too short, but we were able to play without getting bored, and it felt just right.
毎回必ずハワイに行くときには行く場所です。
子供たち(13才、10才)が一番お気に入りのプールです。
日本ではなかなかお目に掛れないアトラクション揃いです。
専用カバナも大人には必須ですね。リッチな気分を演出してくれます。
飲み物、食べ物を電話一本で配達してくれます。
注意事項は何せ暑いので、日焼け止めクリームを多く塗ることでしょうか。
おやつ、アルコールを持ち込もうと準備していましたが入口の荷物チェックで回収されました。帰りに返してもらえます。
時間的にも問題なく、当初は時間が短いかな?と考えていましたが飽きずに遊べちょうどいい感じです。
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| Packages: | 1日券 |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/03 |
| Activity Date: | 2019/07/30 |
Reviewed by: 福ちゃん
I arrived at Wet 'n Wild just before opening, and I felt reassured by the clear explanation of the return time and location. Upon arrival, I first exchanged my voucher for tickets. After that, there was a baggage check, and any food found would be confiscated but returned upon leaving. I enjoyed various slides and pools in the park. The return time was set for 3 PM, but I would have liked to play longer, so I would be happy with a 4 PM return time.
ウェット アンド ワイルドには開園間際に着き、帰りの時間と場所の説明もきちんとあったので安心でした。
到着してまずはバウチャーからチケットに引き換えます。
その後手荷物検査があり、食べ物は見つかると没収され、帰る時に返却してもらえます。
園内では様々なスライダーやプールを楽しみました。
帰りが15時集合だったのですが、もっと遊びたかったので、16時集合だとうれしいです。
| Rating: | |
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| Packages: | 【家族キャンペーン】送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/08/02 |
| Activity Date: | 2019/07/30 |
Reviewed by: 森野熊
We participated as a family. The staff was kind, and the sea was beautiful. It was a bit disappointing that the sandbar wasn't visible, but seeing the sea turtles up close made for a fun memory.
家族で参加しました
スタッフも親切でしたし海もきれいでした
サンドバーが顔を出していなかったのはちょっと残念でしたが ウミガメも近くに見れて楽しい思い出になりました
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/08/02 |
| Activity Date: | 2018/10/02 |
Reviewed by: Texas travler
Enjoyed everything we were treated fairly and felt welcome when we arrived..best deal in Honolulu if u just want to go for a short trip out along the shoreline of Waikiki and see some deep blue ocean water.. not bad for the price .
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| Packages: | Now Available! Daytime Cruise (25% Capacity) |
| Attended as: | Couples |
| Posted on: | 2019/08/02 |
| Activity Date: | 2019/07/29 |
Reviewed by: うみつき
Since the trolley doesn't operate at the start time in the morning, we took a taxi from our hotel in Waikiki. We arrived in about 20 minutes. After checking in at the counter, a Japanese staff member named Miho gave us a 30-minute tour of the museum. From the garden plants to the history of Hawaii, it was a short time, but I learned a lot. Both the building and the garden were wonderful.
The hula lesson started at 10 AM. Since my daughter and I were the only students that day, it was a private lesson. We began with some basics, and the teacher's husband played the ipu heke, making it a luxurious lesson for beginners. The song was "Hale Maumau." I had done a little hula in Japan, but it might be a bit difficult for complete beginners. However, it felt like the lesson was tailored to the students. By the end of the one-hour lesson, we were able to dance one song, and we received a certificate at the end of the hula lesson. After that, we learned how to make a lei using ti leaves, which took about 30 minutes to complete. I wore the lei until the evening, and I received compliments while shopping.
After the program ended, we explored the museum, looking at things like the bird capes that Miho had shown us, and we returned by trolley.
Although it's a distance from Waikiki and there are no trolleys at the start time, I think it's a place worth visiting. If I have the chance, I would love to go again.
朝はトロリーがない時間にスタートなので、ワイキキのホテルからタクシーで行きました。
20分くらいで到着。
カウンターで受付後、日本人スタッフのミホさんが30分くらい博物館の案内をしてくれます。
庭の植物から、ハワイの歴史、短い時間でしたが、とても勉強になりました。
建物も庭も素晴らしいものでした。
10時からフラレッスン開始。
この日の生徒は私と娘だけだったので、プライベートレッスン。
始め少しベーシックをやり、先生のご主人がイプヘケを叩いてくれて、初心者向けには贅沢なレッスンでした。
曲はハレマウマウ。日本で少しフラをやっていたのですが、まったくの初心者だと少し難しいかもしれません。
でも生徒に合わせてもらえる感じでした。
一時間のレッスンで一曲踊れるようになり、最後に認定証を頂き、フラレッスンは終了。
そのあとティーリーフを使ってレイの作り方を教えてもらえるのですが、30分ほとで完成、その日は夕方までレイをかけていましたが、買い物先などで褒めてもらえました。
プログラム終了後は、ミホさんに教えて頂いた鳥のマントなど、館内を見て回り、帰りはトロリーで戻りました。
ワイキキからは距離があり、開始時間にトロリーがないので、タクシーなどで行かなければなりませんが、行く価値のある場所だと思います。
次の機会があれば、またぜひ行きたいです。
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| Packages: | フラレッスン(初心者/2019年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2019/08/01 |
| Activity Date: | 2019/07/29 |
Reviewed by: Tammy Jarvis
Our activity was rescheduled by the company for a 3 days later which we received a gift for our inconvenience. When we arrived we quickly realized that there were going to be many people going. I was expecting a much smaller group. Our family of 5 decided to ride on the upper deck and had the best time. Our main guide was Oliver who was very friendly and funny. He made our experience very enjoyable. The entire crew was friendly as well. The Captain proceeded to try to find dolphins. Much to our dismay he was unable to locate them but he drove all over trying his best to locate them. With the changes in the water with the hurricane 1300 miles away the dolphins had retreated to deeper waters. This didn't take away from our very fun experience. We were able to snorkel for a good amount of time where we did see a turtle. Other water activities were available as well. There were 2 photographers on board.. 1 which was in the water as well. We were fed lunch very efficiently and the staff made sure we had everything we needed. We were treated to 2 hula dancers which was a lot of fun. I would recommend this experience to anyone. A great
crew and a fun adventure!
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| Packages: | Afternoon Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/07/31 |
| Activity Date: | 2019/07/26 |
Reviewed by: もちアイス
This was my second meal at Arancino, but my first time using Veltra for the reservation. Since I had a reservation, I was able to enter smoothly, and because the tip was included in the price, I enjoyed a stress-free breakfast. The view was great, and I was able to savor delicious Italian food while feeling the essence of Hawaii. I would love to use this service again if I have the chance.
アランチーノでの食餌は二度目でしたが、ベルトラを通しての利用は初めてでした。予約済みなのでスムーズに入店でき、料金にはチップも含まれているため、ストレスフリーで朝食を楽しむことができました。景観も良く、ハワイを感じながらも美味しいイタリアンを堪能できました。また機会があれば利用したいです。
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| Attended as: | Solo Travelers |
| Posted on: | 2019/07/31 |
| Activity Date: | 2019/07/28 |
Reviewed by: Monique
I was really impressed with the pre show activity. The food was good. The show was definitely worth the time. This was my first luau and it was a very good experience
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| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Families |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/27 |
Reviewed by: オーガスト
The hotel shuttle arrived on time, which was great, but there was supposed to be a park souvenir included in the fee, and we didn't receive anything, which disappointed the kids. The BBQ food was also cold, and I thought it might have been better not to include it. The three days of free Wi-Fi was a nice touch.
ホテルの送迎は、時間通りに来てくれて良かったですが、料金に含まれるなかに
パーク記念品とありましたが何も頂けなく子供が残念がっていました。
BBQ の料理も冷めていて、付けない方が良かったかなと思いました。Wi-Fiが3日間無料付きは、良かったです。
| Rating: | |
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| Packages: | 【無料特典付き】BBQランチ食べ放題付きプラン |
| Attended as: | Families |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/25 |
Reviewed by: Quan
Fun, nice view from the sandbar, nice staffs, what a nice experience!!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/26 |
Reviewed by: Steven
The boat ride to the sandbar and walking out on the sandbar was a great experience. Highly recommend it. Unfortunately, the weather could have been a little better as it rained for a bit. The crew were friendly and provided great commentary as to what to see and do as well as safety features. The snorkeling by the reef was another great experience.
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/20 |
Reviewed by: かおりん
I had been to Hawaii many times, so I wish I had participated earlier! I was a bit worried about the sandbar and shooting for the first time, but once I went, I had no worries and just enjoyed it! It was fun, friendly, and smooth. The lunch was delicious, and the staff were cheerful, making for a fulfilling day. I will definitely participate again.
HAWAIIへは何度も行っていたからこそ!もっと早くに参加して居ればよかったと思いまいした。初めてのサンドバーとシューティングで心配もありましたが、行ってみれば何の心配もなくEnjoy!でした。楽しく、親切にスムーズでした。ランチも美味しく、スタッフさん達も明るく充実の一日でした。また、参加させて頂きます。
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/23 |
Reviewed by: にむら
I was looking forward to the all-you-can-eat BBQ lunch and all-you-can-drink soft drinks, but the BBQ was quietly placed inside a dimly lit shed-like building, which brought my mood down. There were few side dishes, and the eating area was swarming with flies. Perhaps because my expectations were high, I was quite disappointed.
The all-you-can-drink soft drinks also had limited options and few places to order from, so in the end, I only had two cups.
Not having a proper changing area was also a downside.
However, the slides had short wait times and were enjoyable.
BBQランチ食べ放題、ソフトドリンク飲み放題を楽しみにしてましたが、BBQは薄暗い小屋っぽい建物の中にひっそりと置かれていて、気分がダウン。おかずも少なく、食べる場所はハエがたかってるし、期待値が高かったせいか、かなりがっかり。
ソフトドリンク飲み放題も、種類が少なく、頼める場所も少なく、結局、二杯しか飲みませんでした。
ちゃんとした着替える場所がないのもいけてませんね。
スライダーはどれも待ち時間が少なく楽しめました。
| Rating: | |
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| Packages: | デラックス・パッケージ(BBQビュッフェランチなど含む) |
| Attended as: | Families |
| Posted on: | 2019/07/28 |
| Activity Date: | 2019/07/25 |
Reviewed by: 武ちゃん家族
I was very satisfied with the whale watching I participated in at Shiretoko and Okinawa, so I joined the one in Hawaii with high expectations. I was surprised that we encountered whales right away without having to go far out to sea. Perhaps it’s because they come close to the land to give birth. Because of this, the whales' movements were rather subdued, and we only saw a little bit of their dorsal fins and tails a few times, which was a bit different from the intense experience I had imagined. However, I definitely felt the excitement.
知床と、沖縄で参加したホエールウォッチングが大満足だったので、ハワイも期待して参加しました。沖まで行かなくても、すぐにくじらに遭遇できたことは驚きでした。出産で陸地近くまで来ているからなのでしょうか。その為なのか、くじらの動きが地味で水面から少しの背びれ、しっぽが何度が見られた程度で、想像していた大迫力とはちょっと違いました。ただわくわく感は十分体験できました。
Thank you very much for joining our cruise. We hope you will have the opportunity to enjoy the spectacular jumps of whales next time. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
またの機会に豪快なクジラのジャンプなどをお楽しみいただければと思います。
スタッフ一同またのお越しをお待ち申し上げております。
スターオブホノルル
| Rating: | |
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| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2019/07/27 |
| Activity Date: | 2019/01/28 |
Reviewed by: カズパパ
First, regarding the hotel shuttle, because it visits various hotels, the time spent on the bus can be quite long. I was one of the last to be picked up at the Hyatt, so it took about an hour, but those who were picked up first should be prepared for around two hours. This might be a concern for those who need frequent bathroom breaks. It seems that many delays are often caused by participants themselves, such as those who arrive late or go to the wrong meeting point. Once you leave Waikiki, it takes about 30 minutes to arrive using the highway.
We arrived at the site before 10:30. Tour participants lined up at a designated window to receive their tickets and then queued at the gate. The gates opened at 10:30, and while the line wasn't too long, the entry process took some time for each group. Many Japanese visitors had their partially consumed plastic bottles confiscated during the security check. Additionally, there were Japanese guests who lined up at the gate without receiving their tickets, which also caused delays.
After successfully entering, we went to rent a locker. The lockers are rented using a credit card at a terminal, which was a bit confusing, but since it supports Japanese, it wasn't a problem if you stay calm while operating it. The number of lockers is significantly fewer compared to large pools in Japan (like Toshimaen). I wonder what happens if they run out. Perhaps it means that not many people come.
Once we changed, we could finally enjoy ourselves, but by that time it was around 11:00. We were told to return to the bus by 15:00, so if we planned to leave by 14:30, we only had about three and a half hours. Considering lunch time, we effectively had less than three hours, which felt overwhelmingly insufficient. The kids seemed to feel they hadn’t played enough. I had a plan that included shuttle service and a day pass, but those who added a lunch buffet or bodyboarding experience would likely feel even more pressed for time.
The facility itself is more compact than I expected, so moving around doesn't take too long. The crowds are also much lighter compared to Japanese pools, which is a plus. However, there seemed to be only one place to buy lunch, so during peak times, there was quite a wait. It would be good to stagger meal times to save some time.
As for the attractions, overall, they were enjoyable. There are many types of slides that you can't experience in Japan. However, one downside is that some slides require specific floatation devices, and there simply aren't enough of them. Particularly, there were hardly any floatation devices for sliding with children (there were relatively more for single riders). Some of the available ones had holes and were deflated when I picked them up. I really hope this gets improved. With time already being tight, waiting to get a floatation device is frustrating.
The wave pool has large waves and a long duration of waves, which is great. However, there are some rough areas on the floor that could cause scrapes if you're knocked around by the waves. The lazy river is average; the distance for one loop isn't very long. Also, there isn't a typical "just a pool" like you find in Japanese facilities. This is likely why the entire facility is compact, but it doesn't allow for much swimming practice. If you want to swim, you might as well do it in the wave pool when there are no waves.
Overall, the facility is good and enjoyable for adults as well, but the limited time and lack of floatation devices for the slides are drawbacks. Additionally, some attractions are closed at certain times, which is disappointing. I wonder if the closing times are posted somewhere.
The return time of 15:00 does feel early. Perhaps it's to allow for an earlier return to Waikiki so that guests can enjoy shopping as well.
As a time-saving tip, consider wearing your swimsuit in advance and staggering lunch times to reduce waiting at the concession stands.
まずホテルからの送迎ですが、色々なホテルを廻る関係でバスの中にいなければならない時間が長い。自分はハイアットで最後の方だったので1時間位だったが、最初の方にのったひとは2時間くらいは覚悟しないとダメそう。そうなるとトイレが近い人は少し心配。(時間通りに来ない人や集合場所を間違える人など、参加者自身が原因の場合が多そうだが。)ワイキキを出発すればハイウェイ使って30分で着く。
現地には10時半前に到着。ツアーの人はツアー限定の窓口にならんでチケットを貰い、ゲートに並ぶ。10時半開場で列自体はそんなに長くないが一組の入場に時間がかかる。持ち物検査で飲みかけのペットボトルを没収されている日本人が多い。また、チケットを受け取らずにゲートに並んでいる日本人もいて、その対応にも時間がかかっている。
無事入場したあとはロッカーを借りにいく。 端末でクレジットカードを使って借りるタイプで少し戸惑うが日本語対応されているので、冷静に操作すれば問題ない。ロッカーの数は日本の大規模プール(豊島園とか)に比べると圧倒的に少ない。いっぱいの場合はどうするのだろうか。そこまで人はこないということだろうか。
着替えがすめばようやく遊べるが、だいたいその時点で11時頃。15時にはバスに戻ってきて下さいと言うことだったので、14時半にはあがるとすると3時間半しかない。昼御飯の時間も考慮すると実質は3時間もないので圧倒的に時間が足りない。子供は全く遊び足りない様子だった。自分は送迎と1日パスのプランだったが、昼食ブッフェやボディーボード体験を入れた人は更に時間におわれるだろう。
施設内は予想よりもコンパクトな作りなので移動にはそこまで時間はかからない。混雑も日本のプールに比べたら遥かに少ないのでその点は快適。ただ昼購入場所は自分が見た限り一ヵ所しかないので昼時はかなり待つ。時間をずらすなどして少しでも時短したいところ。
肝心のアトラクションについては総じて楽しかった。日本では体験できない種類のスライダーも多く楽しめる。ただ不満としては、専用の浮き具がないと滑れないものがあるが、浮き具の数が絶対的に足りない。特に子供と一緒に滑るための浮き具がほとんどなかった。(一人用は比較的多くあった)。せっかくあった!と思って手に取ると穴が開いていて空気が抜けているものもあった。これは是非改善して貰いたい。ただでさえ時間が足りないのに浮き具を得るまでの待ちは痛い。
波のプールはウェーブが大きくウェーブの出る時間も長いのがうれしい。ただし床がザラザラな場所があり波にあおられて擦りむく恐れあり。流れるプールは普通。一周の距離はそんなに長くない。また、日本のプール施設にあるようないわゆる‘‘ただのプール’’はない。これが施設全体をコンパクトにできている理由でもあるが、泳ぎの練習などはあまりできない。あえてやるなら、波がないときの波のプールくらい。
全体的に言えば施設自体は良く大人でも楽しめるが、時間が少ないのとスライダー用浮き具がすくないのが難点。あとは時間帯により閉鎖しているアトラクションがあるのが不満。閉鎖時間はどこかに書いてあるのだろうか。
帰宅集合時間が15時というのはやはり早い。もしかしたら、ワイキキに早く帰れるからショッピングも楽しめるという配慮なのかもとも思った。
時短テクニックとしては、予め水着を着ておく、昼御飯時間をずらして売店に並ぶ時間を減らす。
| Rating: | |
|---|---|
| Packages: | 【家族キャンペーン】送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/22 |
Reviewed by: Heidi Panora
Cousin Emma made our luau the best!! We came from California and were able to enjoy our first vacation in over 5 years! Thank you to Emma and staff for making this experience one we will always remember!! Mahalo!
| Rating: | |
|---|---|
| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Couples |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/23 |
Reviewed by: John
Overall this was not one of the better snorkel experiences. The boat was too crowded, with 61 snorkelers. The right size for the boat should have been about 40. Especially crowded at the start where people were not allowed on the top deck when leaving port.
The crew try their best to provide a good time. They are energetic and enthusiastic.
Food option was another issue. Basically you get either a cheeseburger or veggie cheeseburger. No other choices. I hate cheese. Since food is pre-made, there is no opportunity for a simple hamburger. Drinks are either water or watered down lemonade, served in tiny cups. Should have had more variety and larger cups. You also can get a bag of chips.
Swimming with the dolphin is basically everyone jump in the water, look down to see a couple dolphins swim by, and then jump right back in the boat.
Snorkeling was not rushed, but the site did not have many fish or varieties of fish.
Water slide was fun. Much more fun than snorkeling.
Aloha
I am sorry that conditions were less than ideal on your tour.
Our boat is actually certified for 97 passengers. We will talk to our staff about openinig up the top deck from the begining. Usually for larger groups we do allow that. There should be room for everyone to move around comfortably from the onset.
We have a no cheese option for both the beef and veggie burger. We are constantly trying to improve our program. We actually just got our Liquor License and have been discussing different beverage options.
The swim with the dolphins and snorkeling vary based on conditions and their behavior. Ideally we like to have longer, closer views of the animals in their natural enviornment. Usually we see turtles and a variety of fish. Occassionally other cool sea life like eels, rays and even monk seals.
We are glad you enjoyed the slide. And hope you can come back with us sometime so we an make the experience and memory better for you.
Kind regards
| Rating: | |
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| Packages: | Afternoon Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/21 |
Reviewed by: SEN
I had been curious about it for a long time, and this was my first time participating. The sandbar is a wonderful place made up of coral deposits, and standing there gave me a truly strange feeling. We took photos and played beach volleyball with other participants, and before we knew it, it was time for the BBQ hamburger lunch. The hamburgers we made ourselves, topped with pineapple and other ingredients, were exceptional when eaten on the boat.
After that, we went turtle watching from the boat, and then it was time for snorkeling at the snorkeling point. Unfortunately, the visibility wasn't that great, but we encountered turtles underwater, which was incredibly exciting. The Japanese-speaking female guide was friendly, and for some reason, it felt like my family was being slightly marked, but she helped liven up the atmosphere on the boat, and we had a great time.
ずっと気にはなっていたが、今回初めて参加しました。
サンドバーは素敵な場所でサンゴの堆積で出来ている浅瀬という事で、そこに立てば何とも不思議な感覚がありました。写真を撮ったり参加者でビーチバレーをしたりしましたが、あっと言う間にBBQハンバーガーランチとなりました。自分たちでパイナップルなどトッピングして、船の上で食べるハンバーガーは格別なものでした。
その後ウミガメのウォッチングを船上から行い、シュノーケリングポイントでシュノーケリングになりました。
残念ながら視界はそれほど良くありませんでしたが、水中でもウミガメに遭遇し、大興奮でした。
日本語ガイドの女性の方も、気さくな方で、何故か我が家族が少しマークされていた感はありますが、船上も盛り上げていただき、楽しいひと時を過ごせました。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/24 |
Reviewed by: yuki
The weather was great, and we were able to see a very beautiful sandbar! The snorkeling spot had strong winds and the water was a bit murky, but we were able to see some fish. The sandbar was deeper than I expected, about knee-deep. I checked a site that predicts the tides to decide when to go, but there were days that seemed deeper, so I think it would be good to confirm and choose a day within the possible range.
天気に恵まれ、とても綺麗なサンドバーが見られました!シュノーケリングのポイントは風が強く少し海は濁りが強かったですが、魚は見ることができました。サンドバーはひざ下くらいの深さで思ったよりも深かったです。潮の満ち引きを予測するサイトを見て決めましたが、もっと深そうな日もあったので、可能な範疇で確認して行く日を決められるといいと思います。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/19 |
Reviewed by: ほんだびーと
There was a bit of trouble with the operating company at the meeting point. We arrived at the meeting location more than five minutes before the scheduled time. Then, a flashy bus with the "Dolphin & You" logo passed right in front of us, and thinking we had been left behind, we hurried to chase after it, but it just kept going. Since we had minimal luggage and didn't have our smartphones, we had no choice but to return to the hotel, where we received a call from the operating company... They said they had come to pick us up at the meeting point but since we weren't there, we could no longer participate in the tour.
Actually, the bus we chased after was a different bus picking up Western guests, while Japanese guests were supposed to be picked up by a smaller van (a plain white bus without the operating company's name or logo), which apparently arrived quite late on the day of the tour. Despite this, the operating company said, "Since this is a cancellation on your part, we cannot issue a refund. If you want to participate, please take a taxi to the harbor." I thought it was unreasonable to ask us to take a taxi to a location that takes an hour by car, and when I expressed my frustration asking, "Is this really our responsibility???" they reluctantly agreed to send someone to pick us up.
On the morning of the tour, a confirmation call was made to the hotel, but the staff member was not fluent in Japanese and did not provide detailed information during the prior call. Therefore, I recommend confirming what kind of bus will come to pick you up on the day of the tour.
Once we got on the boat, I thought the staff members were very kind and helpful. There were also staff members who spoke Japanese fluently. They were very high-energy, which might be a bit overwhelming if you’re feeling unwell. In my case, I think the strong winds contributed to my discomfort, and I felt that snorkeling might be tough for small children... My child cried a lot during the first attempt and couldn't handle it. Dolphins can only be seen underwater as dark shadows, so it might be better for children to see them from the boat.
I also brought an underwater camera, but it's quite difficult unless you're a good swimmer. Regarding clothing, I wore a rash guard and tights, and I think that was sufficient without needing to rent a wetsuit (the rental wetsuits are short types). As for belongings, you should definitely borrow a bath towel from the hotel and bring it with you. It can get a bit chilly on the way back, so it's better to take off wet rash guards and dry off with the bath towel before putting on a dry shirt.
As for tipping, which can be confusing for Japanese people, it didn't seem like it was strictly enforced. The Q&A section on the operating company's website also mentions that a small gesture is sufficient. I hope this information is helpful to everyone.
集合時に運営会社と少しとトラブルになりました。
私たちは集合場所に待ち合わせ時間の5分以上前から来ていました。
すると「ドルフィン&ユー」のロゴが描かれた派手めのバスが目の前を通り過ぎてしまったので、置いて行かれたと思い、慌てて追いかけたのですが、そのまま行ってしまいました。
荷物も最小限で、スマホも持っていなかったので、仕方なくホテルに戻ったところ、運営会社から電話が・・・。集合場所にピックアップにきたが、いないのでもうツアーには参加できないとのことでした。
実は我々が追いかけたバスは、欧米人客を拾っていく別便のバスで、日本人客はそれよりは小さいバンのようなバス(運営会社名もロゴもない、真っ白なバスです)が拾っていくことになってたらしいのですが、当日それが待ち合わせ時間よりもかなり遅れてきたのです。
・・・にも関わらず、運営会社がいうには、「そちらの都合のキャンセルなので、返金には応じられない。参加したければ、タクシーでハーバーまで来てください。」とのことでした。
車で1時間もかかるところに、タクシーで来いというのもどうかと思いますし、さすがに「それってこちらの責任なのですか???」と憤ったところ、渋々なんとか迎えにきてくれました。
当日の朝に確認の電話がホテルに掛かってきますが、そのときのスタッフは日本語が堪能ではなく、事前の電話でそこまで詳細な情報までは教えてはくれませんでした。
ですので、当日はどんなバスが迎えにくるのかを必ず確認された方がいいと思います。
船に乗ってからは、スタッフの皆さんとても親切で良かったと思います。
日本語がとても流暢なスタッフもいました。
とてもハイテンションなので、気分が悪くなるとちょっとしんどいかもしれません。
私の場合は、結構風が強かったのも原因かと思いますが、シュノーケリングは小さいお子さんは厳しいかも・・・という印象でした。
うちの子は、1回目で大泣きでダメでした。
イルカは水中で見ても、黒い影のようにしか見えないので、子供は船上で見た方がいいかもしれません。
あと水中カメラを持っていきましたが、泳ぎが得意な方でないとなかなか難しいです。
あと服装ですが、私はラッシュカードとタイツをはいて行きましたが、ウエットスーツ(貸しウエットスーツは短パンタイプです)を借りなくても、これで十分だと思いました。
荷物としては、バスタオルはホテルで借りて必ず持っていくべきでしょう。やはり帰りはちょっと寒いので、ぬれたラッシュガードなどは脱いで、バスタオルで体を拭って、乾いたシャツ等を着る方がいいと思います。
日本人が戸惑うチップですが、そんなにきっちり払っている感じはなかったです。運営会社HPのQ&Aにも書いてありますが、気持ち程度でいいと思います。
皆さんの参考になればと思います。
| Rating: | |
|---|---|
| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/21 |
| Activity Date: | 2019/07/18 |
Reviewed by: ALQ
We arrived at the scheduled time and greeted by our NASA ambassador, astronomer, Greg.
He was so enthusiastic and pointed so many amazing things to see in the night sky. My favorite was seeing Saturn! The GPS telescope was very impressive.
It was a beautiful location to learn about the stars, planets, and our solar galaxy as the sun went down over the horizon.
We will be back!
Mahalo!
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! Star Show at Four Seasons (Lagoon 1) |
| Attended as: | Couples |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/19 |
Reviewed by: Darrin
Amazing location
Fantastic crew
Ohhhhhh and that water !!!!!!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/15 |
Reviewed by: プーさん
Among the various OP tours I participated in, I felt the most anxious at the meeting point. This was because there were two large buses lined up, and a huge crowd was waiting, with Japanese people clearly being the only ones there. The departure time was approaching, and I wondered, where is the pick-up? I thought it was unlikely, but when I went to the front of the first bus, it turned out that these two buses were indeed heading to Paradise Cove. After presenting my voucher and confirming my name, I took a seat in an empty spot, but unlike everyone else who was excitedly chatting with the guide's fun explanations, I felt out of place. Still, the guide, who distributed cards usable within the facility, tried to explain using the translation function on their smartphone screen. After passing Waikele and entering the Ko Olina Resort area, we reached a famous spot for wedding photos! We crossed the tracks of the tourist train, and soon arrived. Participants lined up to receive welcome drinks and had their photos taken one group at a time (you'll get them back on the return bus!). Until the show started, we could enjoy ourselves freely. You can experience various events with the card you received, such as making flower leis and bracelets, riding canoes, getting designs painted on your arms like tattoos, and participating in paid photo shoots. You can also shop for souvenirs, tropical drinks, and shaved ice. As it got darker, the excitement grew, and while taking photos here and there, it seemed the whole roasted pig was ready too. After climbing the palm trees and participating in the fishing net pulling event, the buffet was not luxurious but had a menu that was easy for us to eat, including white rice, and we were sufficiently full. The traditional luau, which I was looking forward to the most, featured various dances one after another, with scenes for audience participation. Although I couldn't understand the host's talk at all, the other guests were having a great time. Not only Hawaiian dances but also, probably? Polynesian dances were showcased, and the climax of the fire dance at night was impressive and moving, even from the side seats. On the return bus heading to Waikiki, we soaked in the afterglow and felt satisfied while looking at the downtown scenery. Lastly, within the facility, cold water and coffee were freely available, there were trash disposal options, and the clean restrooms were reassuring to use, so it was really great.
幾つか参加したOPツアーの中、集合場所で最も不安に感じました。というのも、大型バスが2台並んでいて、ものすごく大勢が待っている中、日本人は明らか自分たちのみ。出発時間は迫るし、迎えって、どこに来るの???まさかと思って先頭のバスの前に行ってみると、まさにこの2台がパラダイス・コーブに向かうバスだったのです。バウチャーを提示して名前を確認の上、空席に座るものの、ガイドさんの楽しそうな説明?に、道中から盛り上がる皆さんと違って、キョドるばかりの私たち。それでも、施設内で使えるカードを配るガイドさんは、スマホの翻訳機能の画面で、何とか説明しようとして下さいました。ワイケレを過ぎて、コオリナ・リゾート地区に入ると、ウエディングフォトの名スポット!観光列車鉄道の線路を渡って、まもなく到着します。参加者は、ずらっと並んで、ウエルカムドリンクを受取り、1組ごとに写真撮影(←帰りのバスでもらえます!)ショーが始まるまでは、自由にお楽しみ♡♡生花でレイや腕輪を作る、カヌーに乗る、タトゥーのように腕に絵を描いてもらう、有料の写真撮影に参加する等々、もらったカードでお好みの色んなイベントを体験できます。土産物やトロピカルなドリンクやかき氷などの買い物もできます。辺りが暗くなるほどにワクワク感が増して、あちこちで写真撮影をする内に、豚の丸焼きも焼けたようです(^^♪ ヤシの木にするする登ったり、漁網を引く催しの後のビュッフェは、高級とは言えないものの、自分たちにも食べやすいメニューで、白いご飯もあって、十分満腹になりました。一番楽しみにしていた伝統のルアウ、ハワイアン レビューは、様々な踊りが次々に繰り出され、観客参加のシーンも交えて、司会?されているお話は、ちっとも理解できないながら、他のお客様は大盛り上がりでした。ハワイだけでなく、多分?ポリネシアのダンスも披露され、夜になってクライマックスのファイヤーダンスは、サイド席からでも迫力があり感動的でした。ワイキキに向かう帰りのバスも、余韻に浸って満足感でほっこりしつつ、ダウンタウンの街並みを眺め帰着しました。最後に!施設内では、冷水やコーヒーは自由に飲め、ゴミ捨ても用意されて、清潔なトイレも安心して利用できたので、本当に良かったです。
| Rating: | |
|---|---|
| Packages: | 基本プラン(サイド席) |
| Attended as: | Families |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/10 |
Reviewed by: Traveling from NH
Captain Bob’s Trip was awesome!! Top notch! It started with a beautiful catamaran ride and really fun energetic exciting crew! These people made you feel very safe and welcome and ensured everyone was having an exceptional time!
The sand bar and volleyball were breathtakingly beautiful and so much fun! Whether you are a professional volleyball player or a 5 year old, it all seemed to work out just as it should and everyone had an amazing time!
The BBQ was delicious, drinks, bar, everything was perfect! Grilling off the side of a catamaran on a sandbar in Oahu! What more could you ask for!
Seeing the turtles was amazing and the snorkeling was fantastic as well! Plenty of really nice equipment, instruction, safety always a priority with this crew! I would recommend this excursion and experience 100%! Also- a nice tour bus picks you up at your hotel or close to it if you need a ride! Fantastic transportation. Very well run and organized! We met some really nice people on the excursion and the crew was the best! Enjoy!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/17 |
Reviewed by: mii
Good point
- The lunch is very delicious.
- Drinks are free (alcohol is extra).
- The sea is beautiful.
- I got to see a sea turtle!
Disappointing point
- Since the tour arrives in the afternoon, the sea was high tide and the sandy beach was not visible. It might be better to think that this tour is not one where the sandy beach is exposed.
Good point
・lunchがとても美味しい
・ドリンクも無料(アルコールは別)
・海が綺麗
・ウミガメに会えた!
残念point
・午後に到着のツアーなので海は満潮で砂浜は見えませんでした。このツアーでは砂浜が顔を出すツアーではないと思ったほうがいいかもしれません
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Friends |
| Posted on: | 2019/07/19 |
| Activity Date: | 2019/07/13 |
Tips and suggestions
Reply from activity provider
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Dear Mochi Ice,
My name is Momoyo Fowler from the guest services at Arancino. Thank you very much for visiting Arancino di Mare. We are delighted to hear that you enjoyed not only the food and service but also the atmosphere. We all look forward to welcoming you back again.
もちアイス様
アランチーノ ゲストサービスのモモヨ・ファウラーと申します。この度は、アランチーノ・ディ・マーレへご来店いただき、誠にありがとうございました。お食事やサービスはもとより雰囲気もお楽しみいただけたようで何よりです。またのご来店をスタッフ一同心よりお待ちしております。