Reviewed by: 匿名希望
I arrived early, so I didn't have to wait long and was able to enjoy myself.
It got crowded in the afternoon, but I was able to ride the attractions with shorter wait times.
It would be nice if the meeting time were a bit later...
It would also be better if the restrooms and changing rooms were a little cleaner.
But I had a great time!
早く着いたのであまり待ち時間がなく楽しめました。
午後近くからは混んできてしまったので待ち時間の少ないものから乗り楽しむことが出来ました。
集合時間はもう少し遅いとよいかな…
トイレと更衣室がもう少し綺麗だともっとよいかな。
でもとても楽しかった!
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/31 |
Reviewed by: mi522yu
I participated in the morning plan on Saturday the 25th. I chose this plan because I wanted to go shopping in the afternoon, and I enjoyed it more than enough! On this day, I encountered a manta ray, and there were very few people, so looking at the photos, it feels like we had the sandbar all to ourselves! Above all, the warmth and kindness of the staff helped create the best memories. My best friend and I participated together, and we both get seasick easily, but thanks to Yukiko from the staff, we had no worries about seasickness at all, and it turned out to be the best day!
I will definitely participate again when I go to Hawaii!!!
25日の土曜日の午前中のプランに参加させていただきました。
午後から買い物に行きたかったのでこのプランにしましたが、十分すぎるほど楽しめました!
この日はマンタにも出会え、人も少なくて、写真を見ると、まるでサンドバーを独り占めしているみたい!
そして何よりスタッフの皆様の温かさと親切さに、最高の思い出を作ることができました。
親友と2人での参加で、船酔いがひどい2人でしたが、スタッフのゆきこさんのおかげで、心配していた船酔いも全くなく、最高の日になりました☆
またハワイに行ったときは必ず参加します!!!
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| Attended as: | Families |
| Posted on: | 2012/08/30 |
Reviewed by: Mr. Anonymous
Great food, drink and entertainment.
Lots of activities for the kids
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| Attended as: | Couples |
| Posted on: | 2012/08/28 |
Reviewed by: itopapitan
I participated in the first tour of the morning, wondering what kind of place it would be as I boarded the boat and saw the sandy beach with knee-deep seawater. The energetic young lady's explanations were great, and I thought, "Are they contracted with the tour? Are they promoting it?" because so many sea turtles appeared, causing cheers all around! We walked and swam... A cool, dark-skinned young man also paid attention to safety, which made me, a first-time snorkeler, feel at ease. The warm tea and sandwiches, riding the bus back while still wet, is that the Hawaiian way? By the way, one of the young ladies who participated brought a "cross that absorbs moisture... bought at a sports store," and I thought, "That makes sense!"
船に乗って行くのに 砂浜が現われて膝下の海水・・・いったいどんな所だろうと思いながら 朝一番のツアーに参加。元気イッパイのお姉さんの説明も良かったし 「ツアーと契約してるのか?回し者?」かと思うほど 海亀さんもたくさん出てきてくれて あちこちで歓声! 歩いたり泳いだり・・・真っ黒のカッコイイお兄さんも安全に気を配ってくれ シュノーケル初体験の私も安心でした。温かいTea・サンドウィッチも 濡れた体のままバスに乗って帰るのも ハワイ流?ちなみに参加したお嬢さんの中に 「水分を吸い取るクロス・・・スポーツ店で買ったとか」を持ってきている人がいて なるほど!と思いました。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/27 |
Reviewed by: Shellyw
Our family really enjoyed the tour of Pearl Harbor and the Battleship Missouri. It was very informative and easy for our kids to follow along. Our tour guide, Frank, was the best! Very personable and helpful with any questions.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/27 |
Reviewed by: 匿名希望
The sandbar is likely more enjoyable on low tide, but it seems you can still have a decent time even when the land isn't exposed. When I went, there was just enough of a path left when we arrived, but by the time we left, the land was gone.
On the day I participated, there were about 100 people, but the area to play in is large, so it wasn't too bothersome. You won't have the ocean all to yourself, though.
The staff were kind, which was nice, but I wish they would refrain from smoking on the sandbar.
The turtles and snorkeling were pretty average; the main attraction is the sandbar.
I think it's enjoyable for elderly people and families as well.
サンドバーは、干潮の日のほうが楽しめるでしょうが、陸地が出ていない日でもそこそこ楽しめそうです。私の行ったときはついたときにギリギリ一本道が残っていて、帰る頃には陸地はなくなっていました。
私の参加した日は100人ぐらい人がいましたが、遊べる範囲は広いのでそんなに気にはなりませんでした。海を独り占め、って感じにはなりませんが。
スタッフの方は親切でよかったですが、サンドバーで煙草を吸うのだけはやめてほしかったです。
カメやシュノーケルはまあ普通、メインはサンドバーでしょう。
お年寄りや家族連れでも楽しめると思います。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/26 |
Reviewed by: 匿名希望
I had high expectations, but maybe they were too high, so it was a bit off (laughs). It might be fun for families with small children.
とても期待していたのですが、
期待が大きすぎたのか、ちょっと外れたかな(笑)
小さいお子さんのいるファミリーなら楽しいのかもしれませんね。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/25 |
Reviewed by: Mr. Anonymous
A very full day. The whole experience was great. The tour guide on the Missouri was fantastic and new so much. Really glad we did this all age groups would love it.
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| Attended as: | Couples |
| Posted on: | 2012/08/24 |
Reviewed by: ともちゃん
I was lucky to meet a sea turtle that brings good fortune and even got to take some photos!
On the way back, there were some issues with the boat, but the staff's response was great. Keep up the good work, positive Yukiko!
幸運を運ぶウミガメに会え、写真も撮れラッキー♪
帰りは船のトラブルもあったけど、スタッフの対応の良さ、そしてポジティブユキコちゃんこれからも頑張ってね。
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| Attended as: | Couples |
| Posted on: | 2012/08/23 |
Reviewed by: Peter b
My friend & I had the pleasure of this tour on 6th August 2012
Would recommend to anyone ..
Friendliest staff I have ever dealt with !!!
Clean comfortable boat !!!
Made our trip to Hawaii a fantastic experience
Thanks guys :)
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| Attended as: | Couples |
| Posted on: | 2012/08/22 |
Reviewed by: MrsL
Ko Olina is a gorgeous area, very picturesque with manicured grounds and on the early morning tour it's just lovely to drive through here with the sun shining. First thing I was really impressed with was the Catamaran, it's very large and luxurious, I couldn't wait to get aboard! They make you take your shoes off before boarding and they store them for you until you return, you can tell this keeps the vessel from wear and tear... it was lovely inside.
Seeing the Dolphins was amazing - they do get close, the boat wasn't moving and they would come quite close to us, we didn't have to follow them. A few were jumping out of the water less than 100 yards away, such a great experience.
The staff were polite, knowledgeable and helpful - they would offer to grab you a drink - you didn't have to ask, which was really nice for a change. On the first snorkeling outing, we all had to wear life vests. I'm a pretty confident swimmer but this was nice, I could actually really relax and enjoy the
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| Attended as: | Couples |
| Posted on: | 2012/08/22 |
Reviewed by: 匿名希望
I attended on August 12. There were no issues with Alan1's voucher, but I didn't line up in the "group" line at the ticket booth, so I had to line up again (you need to line up in the right side line at the booth). However, the processing for the group line was very slow. It took about 15 minutes per person. Although it wasn't a particularly long line, I ended up waiting for about an hour.
There were also some issues with the attractions inside. At the area where you borrow a blue mat to slide down, normally the person who finishes sliding passes the mat to the next person, but many people reused the mat without passing it, resulting in a situation where new people couldn't slide at all. (This was resolved in the afternoon.)
If you miss the timing for lunch, you will have to wait. Each attraction has specific operating times, so you need to check those and go at the right time, or you'll end up in a long line. (The kitchen doesn't have the capacity to handle it!)
The wave pool had a long duration for bodyboard lessons, leaving little time to play freely.
I think it can be a fun place if you understand all these systems.
Since I went by rental car, I stopped by the mall right in front of the facility and the interchange to have frozen yogurt at Menchie's. It was very hot, so it was really delicious. I highly recommend it for those with rental cars.
8月12日に参加しました。
Alan1のバウチャーに全く問題はなかったのですが、チケットブースの「団体用」に並ばなかったので、並び直す羽目に(ブースの右側の列に並ぶ必要があります) ただ、この団体用の処理が非常に遅い。一人当たり15分くらいかかったでしょうか?特に長い行列ではなかったのですが、約1時間待ちました。
中のアトラクションも少々問題。青いマットを借りてマットに乗って滑るところでは、通常滑り終わった人が次の人にマットを渡すのでしょうが、渡さずにもう一度使ってしまう人が多く、新しく並んだ人が全く滑れない状況になっていました。(午後には解消)
昼ごはんもタイミングを逃すと待たされます。各アトラクションには動いている時間帯があるので、それを調べ、良いタイミングでいかないと大行列になります。(キッチンがそれをさばけるだけのキャパがない!)
波のプールは、ボディボードのレッスンをしている時間が長く、自由に遊べる時間が少なかった。
これらのシステムをすべて理解していれば楽しく遊べるところだと思う。
レンタカーで行ったので、この施設とインターチェンジを挟んですぐ目の前にあるモールに立ち寄り、メンチーズでフローズンヨーグルトを食べた。暑かったので、とっても美味しかった。レンタカーの人是非どうぞ。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/22 |
Reviewed by: Mr. Anonymous
As said in the title, this trip is definitely recommended to those who are first timer in Oahu Hawaii. The tour guide is great, he seems to know a lot about the history of Hawaii and the information of every sites we are going to. The value is not bad, especially if you don't know what to plan on one day, because the tour lasted long! And prepare to explore Arizona Memorial and extraordinary beaches and view!
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| Attended as: | Couples |
| Posted on: | 2012/08/21 |
Reviewed by: 匿名希望
The sandbar, having such a shallow sandy beach in the ocean... it felt so nice. The hamburger I had on the boat was also delicious. Both the sea turtle watching and snorkeling were fun; it felt like swimming inside an aquarium. I definitely want to participate again when I go to Hawaii.
サンドバー、海の中にこんな浅瀬の砂浜があるなんて・・・とっても気持ち良かったです。船の中で食べたハンバーガーも美味しかったです。海亀ウオッチングもシュノーケリングも楽しかったです、まるで水族館の中に入って泳いでいる感覚です。またハワイに行く時はぜひ参加したいです。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/21 |
Reviewed by: happinkie
I've been to Hawaii many times, but I hesitated about the sandbar because I heard it can be heavily influenced by the weather. However, I always thought I should try it someday, so I decided to give it a shot. I wanted to make sure I could walk on the sandbar, so I chose a day when the tide would be close to zero during low tide. After that, it was up to the weather, but on the day of the trip, we were blessed with clear skies and encountered stunning views. The staff even said, "Today is super lucky!" The contrast between the white sandbar and the deep blue water was striking and beautiful. Walking in the middle of the ocean felt truly surreal. The staff acted as our photographer, giving us poses to strike, and we were able to take wonderful family photos.
After that, it was snorkeling time, and my husband and daughter participated. I took some time to explore the sandbar before returning to the boat to watch the snorkeling. It seemed quite deep, but they had a lot of fun seeing many fish. They mentioned that they would have liked a bit more time. The morning tour has a shorter duration, so that's understandable. We enjoyed our sandwiches and drinks leisurely, and there was no wasted time, which made us very satisfied. The staff were always energetic and kept the atmosphere lively. They promptly pointed out where the sea turtles were, so we were able to see quite a few. Everything was packed into a short amount of time, and both my husband and daughter were extremely happy. They even thanked me, saying, "Thanks, Mom!" I definitely want to participate again next time.
ハワイには何度も行っていますが、サンドバーは天候にかなり左右される…と聞いていたので躊躇していました。でも、いつかは…と思っていたので初挑戦。天候は仕方ないとしてもサンドバーはしっかり歩きたいと思い、干潮時の潮位が0に近い時間帯に当たる日を選びました。後は天候次第でしたが、当日は本当に晴天で、素晴らしい景色に出合えました。スタッフの方も今日は超ラッキーですよ~と!白いサンドバーから深いブルーへのコントラストもはっきりとしていて見事でした。海の真ん中を歩いてるのは本当に不思議な気分。スタッフの方がカメラマンをして下さり、ポーズも指示して頂いて、素敵な家族写真が撮れました。その後シュノーケリングタイムで、主人と娘が参加。私はしばしサンドバーを散策?して船に戻り、シュノーケリングを見学。かなり深かったようですが、魚もたくさん見られて楽しかったそうです。本人たちは、もう少し時間が長くてもいいかなぁと。午前中のコースはツアー自体の時間が短いので仕方ありませんね。サンドウィッチと飲み物をゆっくり頂いて、無駄な時間がなく、とても満足でした。スタッフの方は常に元気で盛り上げてくれました。海がめのいる場所も即座に教えて下さるので、結構見る事が出来ました。短い時間の中で凝縮されていて、主人も娘も大満足。ママありがとう~と感謝されてしまいました。次回もまた是非参加したいと思います。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/19 |
Reviewed by: 匿名希望
This is our second time participating as a family, and we had a great time. At the sandbar, the timing of low tide doesn't always align perfectly, so the water level can reach up to our knees. Standing there and looking around gives you a strange feeling as if you're in the middle of the ocean. If you have small children, not being able to snorkel might reduce the fun a bit. Turtles can be seen everywhere. I wish it were a bit cheaper for the kids...
今回家族で2回目の参加ですがとても楽しめました。
サンドバーではなかなかうまいタイミングで干潮にならないのでひざぐらいまでは海面があります。
あそこにたって周りを見渡すと海の真中にいるので不思議な感じになります。
小さいお子さんがいるとシュノーケルができないと楽しさが半減するかもしれません。
亀はいたるところで見れます。子どもがもう少し安いをいいのですが・・・。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/18 |
Reviewed by: どるふぃん
I had high expectations after reading other people's comments, but Jin was not there (>_<) Well, that's fine, but...
There was another young man, but he probably struggles with Japanese and Japanese people. He completely avoided eye contact with the Japanese group and ignored us when we tried to hand him fins and goggles.
A woman explained things in English and then in broken Japanese, but it was just a few words, about 10% of the time spent on English. So I felt a bit uneasy.
- I did see dolphins. They were cute.
- The food was delicious.
I had some communication issues with the tour office this time and had to make phone calls, but I couldn't understand much because they spoke too fast. I asked them to speak slowly, but... I was somewhat confident in my English conversation skills, but I'm particularly bad on the phone...
I dislike being around only Japanese people and have often participated in tours that are mainly in English, but if you want to swim and dive, which involves some risks, and want to receive sufficient explanations,
and if you think you might have trouble negotiating in English in case of issues or inconveniences,
then perhaps it would have been better to apply for a tour that is mainly for Japanese people or run by Japanese or Japanese-owned companies, even among Alan1's tours.
ほかの方のコメントを見ていて、期待していたんですが、ジン君はいませんでした(>_<)まぁそれはいいんですが・・・。
べつの青年がいましたが、彼は多分、日本語&日本人が苦手なのでしょう、日本人グループには、絶対目を合わさなくてスルー、フィンやゴーグルも渡すときスルーされるんです。
女性の方が英語に続き、かたことの日本語で説明してくれましたが、ほんの一言、英語の10%くらいの時間です。だから少し不安でした。
・イルカは見れました。かわいかったです。
・食事は美味しかったです。
今回このツアーのオフィスと連絡の行き違いなどで電話したりしましたが、早口でほとんど聞きとれませんでした。ゆっくりお願いしますと言いましたが・・・。そこそこ英会話には自信あったんですが、電話だと特にダメですね・・・
日本人ばかりは嫌、色んな国の人と触れ合いたい、と英語メインのツアーによく参加してきましたが、
・泳いだり潜ったり、多少の危険が伴い、また充分な説明を受けたい
・トラブルや不都合なことがあった場合、英語で交渉できない
・・・と思われる場合は、alan1さんのツアーの中でも、
日本人&日本語メインの、または日系や日本人が経営、主催のツアーに申し込んだほうが良かったのかな、
と思いました。
Thank you very much for participating this time.
We strive to have staff who can speak Japanese on board, but we sincerely apologize that the service provided by our staff did not meet your expectations this time. Taking your feedback into account, we will re-educate our staff to improve the quality of our service.
Thank you for your valuable feedback. We hope to create tours that everyone will enjoy in the future, and we look forward to serving you again when you visit Hawaii.
この度はご参加いただき誠にありがとうございます。
日本語のできるスタッフが乗船できるように配慮しておりますが、この度はスタッフの対応がご満足いただけるものでなく、誠に申し訳ございませんでした。お客様からのご指摘を受け、今一度スタッフの再教育を行いサービスの質の向上を図りたいと思います。
貴重なご意見をいただき誠にありがとうございました。
今後も皆様に喜んでいただけるツアーにしたいと思いますので、またハワイにお越しの際はご利用をおまちしております。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/18 |
Reviewed by: ちーりん
I had seen it on TV, but experiencing it in person is completely different. It's hard to put into words, but the mystery of nature is truly moving and amazing. You absolutely must experience it at least once. I hope that nature remains just as it is forever.
テレビなんかではみていたんですが、実際 体験すると全然違います。言葉では自然の神秘とでもいいますか感動で最高で、とにかく是非一度は体験してみて下さい。
あの自然は永遠にあのままであってほしいです。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/18 |
Reviewed by: 匿名希望
I previously participated and my daughter liked it, so I am a repeat visitor. This time, however, there was an unpleasant experience. I signed up for the deluxe plan with lunch included, but the bus driver put a green wristband for the plan without meals on me. As a repeat visitor, I immediately noticed the mistake (the meal plan has a red wristband) and pointed out that it was different from the voucher. However, the driver's documentation was prioritized, and I was not able to get it exchanged. The voucher is collected when boarding the bus. I brought an extra voucher, so I was able to explain to the staff in the park and successfully make the change, but I was left dissatisfied with the driver's response. I recommend bringing two vouchers.
以前参加し、娘が気に入ったのでリピーターです。
今回、不快なことがありました。
昼食付きのデラックスプランを申し込みましたが、
バス送迎のドライバーの方に、食事なしプランの緑色テープを手首に付けられました。
リピーターなので直ぐに間違いに気づき〔食事付は赤テープ〕、バウチャーと違うことを指摘しました。
が、ドライバーの資料内容が生かされ、
取り替えてもらえませんでした。
バウチャーはバス乗車の際に回収されてしまいます。
私はバウチャーを余分に持参したため、
園内の係員に説明し無事に変更できましたが、
ドライバーの応対には不満が残りました。
バウチャーは二枚持参されることをお薦めします。
Thank you very much for participating for the second time.
However, I sincerely apologize for the inconvenience regarding the meal.
All of our staff will share this information and ensure that similar issues do not occur in the future, so we would appreciate your understanding.
We look forward to your next visit with all our hearts.
二回目のご参加、誠にありがとうございました。
しかしながらお食事の件ではご迷惑をおかけし、申し訳ございませんでした。
スタッフ一同情報を共有し、今後同様のことが起こらないよう周知徹底いたしますので、ご容赦いただけましたら幸いです。
またご利用いただけることを、心よりお待ち申し上げます。
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/18 |
Reviewed by: 匿名希望
We participated as a couple and had a great time. However, perhaps because it was Sunday, there were many locals, and we had a hard time finding lunch. In the end, we enjoyed various attractions without eating anything. I really think it would be a perfect playground if they could increase the number of dining options.
私たちは夫婦2名での参加でしたが、十分に楽しむことができました。
ただ、日曜のせいか、地元の方も多くいらしていて、昼食には非常に困りました。
結局何も食べずにいろいろなアトラクションを楽しみまくりました。
もうちょっと飲食店を増やしていただけたら本当に言うこと無しの遊び場だと思います。
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/17 |
Reviewed by: 匿名希望
I am very grateful for the cheerful shuttle driver and the young crew staff, as their service was extremely satisfying. The charcoal-grilled hamburger was absolutely delicious. I also spoke with other families, and everyone was truly enjoying themselves, all saying, "I'm so glad we participated in this tour!!!" I will definitely join again next time. Thank you very much to all the staff.
送迎担当の陽気なおじさんから始まり、クル―の若いスタッフの対応まで、非常に満足のいく内容で感謝しております。
また、炭火焼のハンバーガーは最高においしかったです。
他のご家族の方達ともお話をしましたが、本当に皆さん楽しんでおられて、皆さんともに「このツアーに参加してよかった~!!!」と言っていました。
次回もまた参加させていただきます。
スタッフの皆さま、本当にありがとうございました。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/16 |
Reviewed by: ぴよ
I went to Hawaii to see wild dolphins! I was so moved when I found the dolphins that I almost cried from happiness (*^_^*).
When observing the dolphins from the water, the staff guided us with instructions like "Look ahead!" and "Look to the left!" so I was able to see the dolphins clearly. Moreover, since the dolphins passed by quickly, they took us to the next spot to see them again, and we were able to see dolphins a total of four times!!
The staff were very accommodating, and we were laughing the whole time, which helped minimize seasickness. What made me happiest was seeing the staff share in the joy when we spotted the dolphins.
野生のイルカが見たくてハワイに行きました!
イルカを見つけた時は感動で涙が出るくらい嬉しかったです(*^_^*)
海の中からイルカを観察する時は、スタッフさんが「前見て~!!」「左見て~!」と指示してくださったので、しっかりとイルカが見れました☆
しかも、イルカが早く通り過ぎたのでもう一度見よう!と次のスポットまで案内してくださり、なんと、合計4回もイルカを見ることができました!!
スタッフの方の対応もよく、終始笑いっぱなしで、船酔いも少なくて済みました♪何よりもイルカが見えた時に、一緒にスタッフさんも喜んでいたのがとても見ていて嬉しくなりました。
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| Attended as: | Families |
| Posted on: | 2012/08/15 |
Reviewed by: 匿名希望
We participated in a tour with lunch as a family. The air conditioning in the car was quite strong. We were divided into a cruiser and a smaller boat, and we were on the smaller boat. While it may not have been as stylish, it was nice to be surrounded by families with small children, creating a homely atmosphere.
We saw plenty of sea turtles, and at the sandbar, the staff helped with taking photos and even got everyone involved in beach volleyball. The snorkeling lasted about 30 to 40 minutes, and they constantly reminded us from the boat to be careful as "the coral can cut your feet."
The BBQ hamburger for lunch was exceptionally delicious, and we appreciated the prompt drink service as soon as we boarded, as well as the warm drinks after snorkeling (it was quite windy and cold that day).
While it does depend on the weather, I think it's worth going at least once.
ランチ付のツアーに家族で参加しました。
行きの車中はクーラーがかなりきいてました。
船はクルザーと小さめのボートに分かれて乗りましたが私たちは小さめの船でした。かっこよさでは劣りますが家族連ればかりで小さなお子さんたちもいてアットホームな感じでこちらで良かったと思いました。
ウミガメもたくさん見れたし、サンドバーではスタッフの方が撮影に協力してくれたりビーチバレーをして盛り上げてくれました。シュノーケリングは30~40分ほどあり「珊瑚の上は足が切れるので気をつけてくださ~い」と常に船上から声かけしてくれてました。
ランチのBBQハンバーガーは絶妙に美味しく乗船してすぐにドリンクのサービスやシュノーケリング後の温かいドリンク(この日は風が強く寒かった)の心遣いも嬉しかったです。
お天気に左右されますが1度は行ってみても良いと思います。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/14 |
Reviewed by: なおぴーtb
I participated in a tour that included lunch. I was able to enjoy beautiful views of the sandbar, turtle watching, and snorkeling. During snorkeling, I saw many fish, and my son was thrilled to encounter a turtle. The lunch consisted of freshly grilled hamburgers, which I found delicious. The staff was friendly, and we had a great time.
ランチ付きのツアーに参加しました。
美しいサンドバーの風景やウミガメウオッチング、シュノーケリングなどを満喫できました。シュノーケリングの際は魚もたくさん見ることが出来、息子はウミガメにも出会えたと喜んでおりました。ランチは焼きたてのハンバーガーで香ばしく、私的にはおいしかったです。スタッフも気さくで大変楽しい時を過ごすことが出来ました。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/12 |
Reviewed by: 匿名希望
Last time, I attended the Polynesian Cultural Center, but this time I participated here. It has a bright atmosphere that feels very Hawaiian, and I definitely recommend this place more. The show is beautiful and it's close to the audience. The food is typical American fare (buffet), but the drinks were delicious—very Hawaiian cocktails!
There were almost no other Japanese participants, so if you can enjoy it in English, definitely go for it. If you understand a bit of Japanese, you won't have any problems at all! They take free photos at the entrance. I've taken various photos in Hawaii, but this one turned out the best.
Before the show, there are various interactive events. Inside, there's a place where you can take photos with parrots (for a fee), and you can have them perched on your shoulder and more.
前回は、ポリネシアンセンターでしたが今回はこちらに参加しました。
ハワイらしく、明るい雰囲気でこちらのほうが断然お勧めです。。。ショーもきれいですし、観客席から近いです。
ご飯は、アメリカの大味ですが。(バイキング)お酒は美味しかったです。ハワイらしいカクテルです!!
ほかの参加も、ほぼ日本人ゼロですので、英語で楽しめる方はぜひ。日本人である程度分かる方なら、まったく問題ないです!
入り口で、無料で写真とってくれます。ハワイでいろんなィ写真撮りましたが、この写真が一番よかったです。
ショーの前にも、参加型のいろいろなイベントがあります。
中で、オウムと写真取れるとこあります(有料ですが)肩などにたくさんのせられます・・・。
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| Attended as: | Couples |
| Posted on: | 2012/08/09 |
Reviewed by: 匿名希望
The sandbar that forms in the ocean was indeed beautiful. When the boat arrived at the sandbar, we first had a photo session, and the staff were very cooperative in taking pictures. This lasted about 20 minutes.
After that, we went snorkeling, but this time was less than five minutes. My child's mask didn't fit well, and I was a bit late to start, so we ended up finishing in just 2-3 minutes! This was far too short. I've done a lot of snorkeling before, but I've never experienced such a brief session.
To make matters worse, on the way back, the staff jokingly mentioned that tips would be appreciated. From my perspective, I thought we had already paid for the experience, including tips.
One reason for the short snorkeling time might be the delay with the pickup vehicle. In fact, the pickup car didn't arrive until about 15 minutes after the scheduled time. I wondered if someone was running late. Just as I was thinking of calling, the car arrived, but no one was inside. It seemed like it was just delayed. After about five minutes of riding, we were made to switch to another bus, which was eerily quiet. As I walked down the aisle to find an open seat at the back, someone said, "How long are you going to make us wait?!"
We had been waiting for 10 minutes before the scheduled time, yet it felt like we were the ones who were late. Now that I think about it, the bus was parked far away when we switched, which seemed like an attempt to hide the fact that they were late.
The ocean was mystical and beautiful, but honestly, I cannot recommend this experience. I'm sorry.
海の中にできる島サンドバー。確かに美しかったです。
ボートがサンドバーに到着すると、まず撮影タイム。スタッフの方も撮影に協力してくれます。そんな時間が20分ほど。
そしてそのあとシュノーケル。この時間なんと5分足らず。
子供のマスクがうまく調節できず、ちょっと出遅れた私は、2~3分で終了!!これはあまりにもひどすぎました。今までシュノーケルを散々してきましたが、こんな短時間は初めてです。
おまけに帰りは、スタッフが冗談ぽくではありますが、チップをいただければなんて。こちらから言わせれば、チップも込みで参加費払ってるんではっと思いました。
なんでこんなにシュノーケルが短いのか、原因の一つは送迎の車のせいかも??
実はお迎えの車、集合時間15分ぐらいすぎてもお迎えの車が来なかったんです。どこかで遅刻した人がいるのかな~。電話しようかな~とその時、車が来たのですが誰も乗っておらず。ただ単に遅れたたけのようです。5分ほど乗ったあと、別のバスに乗り換えさせられたのですが、そのなかはシーンとしており、一番後ろの開いている席に行こうとバスの通路を歩いていたら、「いつまでまたせんだよ」と言われ!!!
私たちは、集合時間の10分前から待っていたのに私たちが遅刻した雰囲気。そういえば乗り換える時も、バスから離れたところに止め。今考えると遅刻したのを隠すため?と思うような行動でした。
海は神秘的で美しかったですが、正直お勧めできません。
ごめんなさい。
Thank you for your patronage.
We sincerely apologize for the lack of communication that may have prevented you from fully enjoying the tour.
1. Regarding the delay of the shuttle van
We apologize for the long wait due to traffic congestion on the day of your tour. We appreciate your understanding that delays in the arrival of the shuttle can occur due to traffic.
2. Transfer to the shuttle bus
In cases where there are many participants in the tour, we arrange for a large bus for transportation. However, for guests staying at hotels that cannot accommodate large buses, we will pick you up separately in a van and ask you to transfer to the large bus at a major hotel in the Waikiki area.
3. Snorkeling time at the sandbar
The stay time at the sandbar is set at "30 to 40 minutes," and it was possible to spend all or most of that time snorkeling. We sincerely apologize for the insufficient prior explanation to our guests. We will ensure thorough pre-departure instructions on the boat in the future.
4. Regarding tips
If tips are not listed under "what's included" on the tour page or voucher, please note that tips are not included in the tour price. We kindly ask that you pay approximately 10-15% based on your satisfaction at the location.
We appreciate your valuable feedback and will use it to improve our services in the future. We look forward to welcoming you again.
Alan1.net
この度は、ご利用ありがとうございました。
お客様へのコミュニケーション不足に伴い、お客様にツアーをお楽しみいただけなかったこと、心よりお詫び申し上げます。
1. 送迎バンの遅れについて
当日は車の渋滞により、長らくお待たせしてしまい、申し訳ございませんでした。
交通渋滞により送迎車の到着が遅れてしまうことがございますこと、ご理解
いただけますと幸いです。
2.送迎バスへの乗り換え
ツアー参加者が多い場合、大型バスにて送迎を手配しますが、大型バスが進入
出来ないホテルにご宿泊のお客様は、別途バンでお迎えし、ワイキキ地区内
主要ホテルで大型バスへの合流をお願いしております。
3.サンドバー上でのシュノーケリングの時間について
サンドバーのご滞在時間は「30~40分」設けており、その全て、もしくは大部分を
シュノーケリングに費やしていただくことも可能でしたが、お客様への事前説明が
足りず、大変申し訳ございませんでした。今後はボート上での事前説明を徹底
いたします。
4.チップについて
ツアーぺージやバウチャーに記載されている「含まれるもの」にチップの記載が
無い場合は、ツアー料金にチップは含まれておりません。現地にてご満足度に
合わせ10~15%程度をお支払いください。
お客様からの貴重なご意見として受け止め、今後のサービスの改善に役立たせて
いただきます。またのお越しをお待ちい たしております。
Alan1.net
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/07 |
Reviewed by: 1st Timer
We attended as a group including 3 children. The activities were well planned to keep the event fun and continuous. The talent of the staff was amazing and the show captivating. The staff was also very friendly and welcomed interaction. Our group thouroughly enjoyed our time.
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| Attended as: | Families |
| Posted on: | 2012/08/06 |
Reviewed by: 匿名希望
I went on a trip to Hawaii from July 12 to July 17. One of the main events was participating in a snorkeling tour with dolphins. The pickup was at 5:50 AM, which was tough, but I was very satisfied as I got to see a pod of dolphins. While they weren't right in front of me, I was still quite pleased. The hula experience was also enjoyable and satisfying.
7/12~7/17の期間でハワイ旅行へ行ってきました。その中のメインイベントとしてイルカとシュノーケリングのツアーに参加しました。
ピックアップが5:50と早朝だったので大変でしたが、イルカの群れはバッチシ見れて大変満足でした。
目の前にイルカが!というほどではありませんでしたが、十分満足できました。
フラ体験も楽しく満足でした。
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| Attended as: | Families |
| Posted on: | 2012/08/04 |
Reviewed by: ゆき婆
My grandchild loves seafood, my daughter loves meat, and I wanted something light. Since we had a reservation, we didn't have to wait, and the buffet offered an overwhelming variety of dishes, which was stress-free. My grandchild ate a mountain of crab legs, and I was very pleased with the several types of shrimp dishes. Of course, I also enjoyed the tender meat dishes.
シーフードが大好な孫・肉大好きな娘・あっさり系が食べたい私。予約を入れていたので待たされることもなく、料理数が半端なく多いビッフェ形式でストレスなし。孫は蟹足を山のように食べ、私は数種類のエビ料理にご満悦。もちろん肉料理も柔らかく戴きました。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/04 |
Reviewed by: Mr. Anonymous
The guide was excellent. Our negative experience is due to the following two main reasons:
1) The tour bus (Discover Hawaii Trans and Tours) was broken into and all our bag packs were stolen. Heard a similar thing happened few weeks ago at the same place. I would have hoped that the tour company would taken added precautions like not leaving the bus unattended after the previous incident or communicating the previous incident to all the guides in the company. Basically they did not care.
2) After the bus glass was broken, a new bus was brought but after driving few miles, the new bus had gas/petrol leaking. The petrol smell was seeping into the bus so the windows had to be kept open with no AC!!!! Basically we all gave up and said just drop us at our hotel and forget about some sight seeing stops such Diamond head, etc.
We had an excellent time with other tour operators both in Oahu and Big Island except this (Discover Hawaii Trans and Tours) one.
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/01 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for participating in the Angel's Sea Secret Sandbar Cruise. We are very pleased to hear that you enjoyed your time at the sandbar!
Regarding smoking, while smoking is prohibited on the boat, there are currently no legal restrictions on smoking at the sandbar. However, we will share your feedback with our staff to ensure we consider our customers' comfort in the future. Thank you for sharing your experience! We look forward to welcoming you again.
天使の海・秘密のサンドバークルーズにご参加いただきありがとうございます。
サンドバーでの時間をお楽しみいただけたとのこと大変嬉しく思います!
さて、喫煙についてですが、船上での喫煙は禁止されておりますが、サンドバーでの喫煙に関し法律での規制はない状況です。しかし、お客様の気分を害してしまうことをスタッフへ共有し今後の改善にお客様からのご意見を参考とさせていただきます。体験談のご投稿ありがとうございました!またのお越しをお待ちいたしております。