Reviewed by: Alejandra González
We are from Argentina. The tour was amazong and the driver very kind, he explains everithing and always arrived in time. Beautiful experience.
| Rating: | |
|---|---|
| Packages: | Deluxe Arizona Memorial, USS Battleship Missouri & Historical City Tour |
| Attended as: | Families |
| Posted on: | 2016/01/15 |
| Activity Date: | 2016/01/12 |
Reviewed by: Leonard S
The whole trip was very pleasent enjoyed the food and staff were very helpful
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2016/01/15 |
| Activity Date: | 2016/01/12 |
Reviewed by: GOK
Honestly, I didn't have high expectations, but I enjoyed it more than I thought. There were more sea turtles than I expected, and I was lucky enough to encounter a manta ray. The sandbar was deeper than I imagined, so it was a bit different from what I pictured. I joined without knowing what to do at the sandbar, but it was great to experience snorkeling.
正直、あまり期待してませんでしたが思ったより楽しめました。ウミガメは予想以上に多く、運良くマンタにも遭遇できました。サンドバーは思ったより深かったので、イメージとは少し違いました。また、サンドバーで何をするのか不明なまま参加したのですが、シュノーケリングを体験したのが良かったです。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/01/13 |
| Activity Date: | 2016/01/08 |
Reviewed by: ハワイ初心者
I participated in January.
I could hardly see any turtles, just catching a glimpse of them far out at sea.
And it was only for a moment.
The sandbar was just a shallow area up to my waist, even for adults, and it was completely unimpressive.
Many participants who joined thinking there would be a beach in the middle of the ocean ended up spending most of their time on the boat because the water was too cold in winter, which was very disappointing.
I believe the tours should either be held during the season when there are many turtles or only during the season when there is a beach.
1月に参加しました。
亀もほとんど見れずに
遠く海上に出てくるのを見るだけ。
しかも、一瞬。
サンドバーも、大人でも腰ぐらいある浅瀬で
まったく感動なし。
海のど真ん中に砂浜があるという触れ込みで参加されていた方も
結局冬で水が冷たくて結局船で過ごされていた方も多く、
とても残念です。
やはり、亀がたくさんいるシーズンにするか
砂浜があるシーズンのみツアーを開催するべきです。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Families |
| Posted on: | 2016/01/13 |
| Activity Date: | 2016/01/05 |
Reviewed by: ロコちゃん
It was quite far, but I was able to see whales. I took photos before getting on the boat, and they were being distributed on the boat, but I wasn't sure if it was part of the service. I didn't receive any photos... However, it was great that there were photos of the whales taken by the staff with a telephoto lens available for purchase.
何とか遠でしたが、クジラを見ることができました。
船に乗る前に写真を撮って、船で配ってましたが、サービスだったのでしょうか。
よくわからず、写真もらえず。。
スタッフの人が望遠レンズで撮ったクジラの写真が販売されていて、よかった。
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Couples |
| Posted on: | 2016/01/13 |
| Activity Date: | 2016/01/01 |
Reviewed by: お試し
The weather was sunny with occasional clouds, but there was wind, and it was surprisingly cold. The sandbar had water levels up to my knees. Snorkeling at the coral reef had life jackets available, but it seemed deep and was scary for the children. We were lucky to see a sea turtle while snorkeling.
天気は晴れ時々くもりでしたが、風があり、意外と寒かったです。サンドバーは膝下くらいの水位でした。サンゴ礁にてのシュノーケリングは、ライフジャケットはありましたが、深くて子供には怖かったようです。シュノーケリングではウミガメも見れてラッキーでした。
| Rating: | |
|---|---|
| Packages: | おすすめプラン バーベキューランチ付き(~2015年12月31日) |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/12 |
| Activity Date: | 2015/12/30 |
Reviewed by: Cyndi
We spent Christmas in Hawaii and went on this excursion and absolutely loved it!!! The crew was fabulous and we would do this excursion again!!! The sandbar was soooo cool and playing volleyball on it was so fun fun!!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/11 |
| Activity Date: | 2015/12/23 |
Reviewed by: Cyndi
We spent Christmas in Hawaii and went on this excursion and absolutely loved it!!! The crew was fabulous and we would do this excursion again!!!
| Rating: | |
|---|---|
| Packages: | Morning Whale Watch [2 hours] (until 12/31/2017) |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/11 |
| Activity Date: | 2015/12/24 |
Reviewed by: 晴れ女
The weather was nice, and I had high hopes, but unfortunately, I didn't get to see any whales. However, I enjoyed the views of Diamond Head and other sights from the sea. I was so focused on the direction where the photographer was aiming his camera, hoping to spot a whale, that I ended up feeling a bit seasick.
The lunch buffet might be a bit disappointing if you imagine it by Japanese standards; it felt more like a school cafeteria lunch. If you stay out on the deck trying to see whales, you might miss out on eating. Once you head back, the food will be cleared away, so it's better to go inside and eat at your convenience.
Even though they say there is a "Japanese guide," the person who picks you up and the one explaining about the whales both spoke English. There might have been someone who could speak Japanese somewhere, but you need to look at the photo materials on the boat to learn about the whales yourself.
If you don't see any whales, the tour is just a boat ride out to sea and back to the port, so whether you enjoy it or not really depends on luck.
天気も良く期待していましたが残念ながらクジラには会えませんでした。
しかし、海から見るダンヤモンドヘッドなどの景色は楽しめました。
カメラマンがカメラを構えている方向にクジラが出るのかと海面に目を見張っていたせいか、ちょっと船酔いしてしまいました。
ランチビュッフェは日本基準で想像するとちょっとがっかりかもしれません。学食のランチのような感じです。クジラを見ようとずっとデッキに出ていると食べ損ねてしまいます。帰路についたら片付けられてしまうので適当に中に入って食べたほうがいいです。
「日本語ガイド」といっても送迎の人も、クジラの説明の人も英語です。おそらくどこかに日本語ができる人がいたのかもしれません。自分で船内の写真資料を見てクジラのことを知る必要があります。
クジラが見られなければ港から沖に船で出て帰ってくるだけのツアーですので楽しめるかどうかは「運」次第です。
| Rating: | |
|---|---|
| Packages: | <午後プラン>ランチビュッフェ付き |
| Attended as: | Couples |
| Posted on: | 2016/01/11 |
| Activity Date: | 2016/01/06 |
Reviewed by: じゃすみん
I participated in a breakfast-only tour.
It rained on and off from the time we departed until we reached Angel's Beach, but we were able to see sea turtles, and by the time we arrived at Angel's Beach, the weather had cleared up, so I am satisfied with the tour content.
For this tour, we traveled to the site with two buses, but one of the pick-up buses took a long time to arrive... In the end, it was about 45 minutes after the first bus left that they finally came to pick us up.
The guide who was with us on the way seemed to leave because they were going to the next tour time, and they said, "Please wait here. If it rains, wait over there (at the public restroom with a roof)!!" which made me feel very anxious.
I never expected to feel so uncomfortable just because the buses were different, even though it was the same tour. It's really disappointing because the content of the tour was very good.
朝食のみのツアーに参加しました。
出港時〜天使の海に行くまでの間雨が降ったりやんだりを
繰り返していたのですが、ウミガメは見ることができましたし、天使の海に着いた頃には晴れていたのでツアーの内容には満足しています。
今回のツアーは2台のバスで現地まで行ったのですが
迎えのバスのうち1台がなかなか来ず。。。
最終的に1台目のバスが出発してから45分ほどたってやっと迎えに来てくれる・・・といった感じでした。
行きにはいてくださったガイドさんも次の時間帯のツアーにいくからなのか
【ここで待っていてください。雨が降ったらあそこ(屋根のある公衆トイレ)で待っていてください!!】という言葉を残し、行ってしまったのでとても不安な気持ちになりました。
同じツアーなのに
バスが違うだけでこんなに嫌な気持ちなるなんて思いませんでした。
ツアーの内容はとてもよかったので残念でなりません。
| Rating: | |
|---|---|
| Packages: | 早朝プラン スナック朝食付き(~2015年12月31日) |
| Attended as: | Couples |
| Posted on: | 2016/01/11 |
| Activity Date: | 2015/12/26 |
Reviewed by: ソウェイ
There are many attractions like the Jumbo Ocean Pool at Nagashima Spa Land. Moreover, the wait time is almost zero! I had a great time. However, due to the limited number of staff, there were some slides that couldn't be enjoyed at certain times, so you'll need to plan accordingly to experience all the rides.
ナガシマスパーランドのジャンボ海水プールみたいなアトラクションがたくさんあります。
しかも待ち時間ほぼ0!とても楽しめました。
ただ、スタッフが少ないからなのか、時間帯によっては楽しめないスライダーもあったので、全種類遊ぶためには工夫する必要があります。
Thank you for your comment, Soei. Please make sure to enjoy Wet 'n' Wild when you visit Hawaii again.
ソウェイ様、コメントありがとうございました。どうぞハワイにお越しの際には是非又ウエットアンドワイルドでお楽しみください。
| Rating: | |
|---|---|
| Packages: | BBQランチ食べ放題プラン(2015/12/31まで) |
| Attended as: | Friends |
| Posted on: | 2016/01/11 |
| Activity Date: | 2015/12/14 |
Reviewed by: グッドウィング
A family with five children aged 4 to 14 participated. The weather was favorable, and we had truly wonderful views and experiences. The sea was a bit cold, so the 4-year-old couldn't stay in for too long, but they enjoyed it.
4歳から14歳まで子どもが5人の家族で参加しました。
天候に恵まれ、本当に素晴らしい景色と体験が出来ました。
海は少し寒かったので、4歳の子は余り長い時間入ってられませんでしたが、たのしめました。
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/11 |
| Activity Date: | 2016/01/08 |
Reviewed by: まりにゃん
It wasn't that close, but I was able to see the whales' spouts several times. The staff were very nice, and when I said I didn't understand English, they explained everything in Japanese. Even if I hadn't seen the whales, just cruising in the waters of Hawaii was very pleasant.
そんなに近くはなかったんですが、何度か鯨の潮吹き見れました。
スタッフさんもとてもいい方で、英語がわからないと言ったら日本語で説明してくれました。
クジラが見れなくてもハワイの海をクルージングしているだけでとても気持ち良かったです。
| Rating: | |
|---|---|
| Packages: | 午前プラン<~2020/12/17> |
| Attended as: | Friends |
| Posted on: | 2016/01/10 |
| Activity Date: | 2016/01/04 |
Reviewed by: Yachitsu
The day I participated was clear and the wind was gentle, making it incredibly beautiful! The contrast between the sea and the sky was stunning! I heard there are cloudy days as well, but when it's sunny, the view is breathtaking!! I want to go again!
参加させて頂いた日が快晴で風も穏やかだったのもあり、凄く綺麗でした!
海、空のコントラストが美しかったです!
曇りの時もあるみたいですが、晴れている時は絶景です!! もう一度行きたいと思いました!!
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Families |
| Posted on: | 2016/01/10 |
| Activity Date: | 2016/01/07 |
Reviewed by: r.k
I joined a morning tour. The guide was interesting and I had a great time, and I saw quite a few sea turtles. In the morning, when we got off the boat, the water was about waist-deep, and we walked a bit to the sandbar. Even so, it was still up to my knees. The sea was very beautiful.
朝出て行くツアーに乗りました。ガイドさんは面白くて楽しめましたし、ウミガメもかなり見えました。朝は船を降りると腰ぐらいまでの深さがあり、少し歩いてサンドバーに。それでも膝上くらいまではありました。海はとても綺麗でした。
| Rating: | |
|---|---|
| Packages: | 早朝プラン スナック朝食付き(~2015年12月31日) |
| Attended as: | Families |
| Posted on: | 2016/01/09 |
| Activity Date: | 2015/12/15 |
Reviewed by: Sayaka
Even in Hawaii, it was cold in December. The half-day course was just right. I recommend it as a trial for those who want to try snorkeling. Since you just swim back and forth while looking at the coral, it was fine even if you’re not very confident in your swimming skills. As others have commented, the sandbar depends on the timing of the tides, so it was a bit disappointing. However, I was happy to see not only sea turtles but also manta rays!
ハワイと言えども、12月寒かった。半日コースでちょうど良かったです。
シュノーケリング始めてみたい方にはお試しとしてお勧めです。
行列を作りながらサンゴを見て往復するだけなので泳ぎに多少自信がなくても大丈夫でした。
サンドバーは他の方もコメントしている通り、潮の満ち引きのタイミングもあるので残念ながらといった感じでした。
ただし、ウミガメはもちろん、マンタも見られたのでhappy!でした!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2016/01/08 |
Reviewed by: NOBU
Unfortunately, we couldn't see any whales. While it's part of the luck of the draw, I wished there had been more entertaining activities to enjoy.
残念ながら、クジラは見ることができませんでした。これは時の運もあるのでしょうがないのですが、それ以外にもっと楽しませるエンターテイメントが欲しかった。
Thank you very much for participating in our cruise. We are very sorry that you were unable to see any whales this time. Please come back again to search for active whales on another occasion. All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回、クジラをご覧いただく事ができず、大変残念に思います。
またの機会にアクティブなクジラを探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+カルチャー体験+昼食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2016/01/07 |
| Activity Date: | 2016/01/03 |
Reviewed by: MsWsDGs
Pretty good transportation to and from the luau. Lots of activities for both oldies and young ones. Having been to the same luau about 5 years ago, it was good to see that they changed their dinner program and made it still interesting.
Getting to the luau site early proved to be beneficial as you can enjoy games and other activities available. Food was substantial, although not much options for vegetarians. Dessert was also pretty subpar. Over-all though, pretty good value for your money.
| Rating: | |
|---|---|
| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/07 |
| Activity Date: | 2015/08/18 |
Reviewed by: PINE
I was disappointed that I couldn't see any whales. The boat was quite rocky, and since the ride was long, I wouldn't recommend it for those who get motion sickness (I had hardly ever experienced seasickness, but I was completely affected this time). However, I did enjoy the scenery, so that was a positive aspect.
クジラが見れず残念だった。
船が揺れやすく、乗船時間が長いので、乗り物酔いをする人はおすすめできません(私は船酔いを殆どしたことがなかったのに、完全にやられましたから)。
景色は楽しめたのでその点は良かった。
| Rating: | |
|---|---|
| Packages: | 午前プラン<~2020/12/17> |
| Attended as: | Friends |
| Posted on: | 2016/01/07 |
| Activity Date: | 2015/12/12 |
Reviewed by: Emily
Service and crew were great! Saw a couple humpback whales swimming from a distance. May have not been late enough in the season to see as much as expected.
| Rating: | |
|---|---|
| Packages: | Morning Cruise with Breakfast |
| Attended as: | Couples |
| Posted on: | 2016/01/06 |
| Activity Date: | 2016/01/03 |
Reviewed by: natahiro
I decided to go to Wet 'n' Wild after being recommended by my sister who lives in Hawaii. After arriving in Hawaii, I signed up and participated with my son and niece. Since we drove there with a rental car, my wife and daughter went shopping at a nearby shopping mall.
We arrived at the venue about five minutes after the opening time, but the ticket booth was open, and I was able to receive my tickets immediately after showing the voucher. Since bringing food and drinks into the park is prohibited, we had to dispose of our partially consumed drinks at the entrance. The lockers are assigned automatically; you just enter your preferred PIN, and you get a locker right away. A single large locker was sufficient for the three of us.
The facilities have a great variety of slides! Despite it being the year-end holiday season, we were able to ride most of the slides without any wait. There are single and three-person tubes available. You can freely take the tubes placed near the slide exits. We enjoyed our favorite slides and screamed together, having a fantastic time. (The Tornado was closed, and only two boats were in use for the Raging River, so we waited about an hour.)
When I asked the kids if they wanted to have lunch, they said it would be a waste of time, so we enjoyed the attractions, including the lazy river and wave pool, for as long as we could.
Hawaii has great beaches, but Wet 'n' Wild is definitely an experience I recommend! I look forward to enjoying it again next time!
ハワイ在住の妹から勧められ、ウェット・アンド・ワイルドに行くことを決めました。ハワイ到着後に申し込み、息子と姪の3人で参加しました。レンタカーで行ったので、妻と娘はすぐ近くのショッピングモールで買い物です。
開場時刻を5分ほど過ぎて現地に着きましたが、発券所は空いており、バウチャーを見せたらすぐにチケットを受け取ることが出来ました。
園内への飲食物は持ち込みが禁止されているため、飲みかけのドリンクは入り口で捨てていくことになりました。ロッカーも自動販売機で、好きな暗証番号を入力すればすぐにロッカーが割り当てられます。3人分の荷物も大サイズ1つで十分な大きさでした。
施設はスライダーが充実!年末の休暇中にもかかわらず、ほとんどのスライダーに待ち時間なく乗ることが出来ました。浮き輪も1人乗りから3人乗りまであります。スライダーの出口付近に置いてあるものを自由に持っていきます。それぞれ気に入ったスライダーを楽しんだり、3人で一緒に絶叫したりと、思いっきり盛り上がりました。
(トルネードは休止中で、レイジングリバーはボートが2つしか使われてなかったため、1時間ほど待ちました。)
子どもたちにランチを食べるかと聞いたら、遊ぶ時間がもったいないからということで、流れのあるプールや波の出るプールなど、時間いっぱいアトラクションを楽しみました。
ハワイは海もいいけれど、ぜひ体験してほしいウェット・アンド・ワイルドでした。
次回もまた、楽しみたいと思います!
Thank you, Natahiro. We look forward to your next visit.
Natahiro様、ありがとうございました。又のお越しをお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/1日パス(2015/12/31まで) |
| Attended as: | Families |
| Posted on: | 2016/01/06 |
| Activity Date: | 2015/12/28 |
Reviewed by: Craig S.
The Paradise Cove Luau at Ko Olina Resort was outstanding. Very professionally managed before and during the event. The location was beautiful. The staff was friendly and helpful. Food was good and hot. We will definitely take our friends there the next time we are there.
| Rating: | |
|---|---|
| Packages: | Deluxe Package with Table Service Dinner (Front Stage or VIP Royal Box Seating) |
| Attended as: | Couples |
| Posted on: | 2016/01/05 |
| Activity Date: | 2015/10/19 |
Reviewed by: なってぃ
I finally fulfilled my dream of swimming with dolphins! I was worried that the sea in December would be cold, but the weather was nice, and thanks to borrowing a wetsuit, I didn't feel cold at all. The crew spoke Japanese very well, which made me feel at ease.
The view from the boat while searching for dolphins was beautiful, with the green mountains and blue sea being absolutely stunning! With my heart racing, the time finally came to enter the water! Once in the sea, the crew dove down and brought up a starfish! Immediately, the photographer took pictures.
While we were doing this, I was told to look down, and when I did, I saw a pod of dolphins! I was so excited to see dolphins swimming so close and followed the pod. I encountered the dolphins multiple times, and I even got to see them jump out of the water, which was exhilarating the entire time!
I wanted to try stand-up paddleboarding during my free time, but due to the sea conditions, I couldn't, which was a bit disappointing. However, I did get to encounter a sea turtle, and I had a wonderful time!
The hamburgers made on the boat were delicious, and the photographer played the ukulele very well. The woman who danced the hula was also skilled, and there were many entertaining elements that kept us engaged.
At the end, we had photo opportunities at the helm, took pictures with the crew, and had a group photo with all participants, which was a lot of fun!
Since there were some people who got seasick, it might be a good idea for those who are anxious to take motion sickness medication for peace of mind.
ずっとイルカと泳ぎたいと思っていた夢が、やっと叶いました!
12月の海は冷たいかと心配していましたが、天気も良く、ウェットスーツを借りたおかげもあって寒さは感じませんでした。クルーの方が、日本語がお上手なので安心です。
イルカを見つけるまでの船からの景色も、とてもキレイで、山の緑と海のブルーが素晴らしかったです!
ドキドキしながら、いよいよ海に入る時が来ました!
海に入ると、クルーの方が潜ってスターフィッシュを取ってくれました!
すると、すかさずカメラマンの方が写真を撮ってくれました。
そうこうしていると、下を見て〜と言われ、下を見るとイルカの群れが!
こんなに近くを泳ぐイルカを見て興奮しながらイルカの群れについて行きました。
何度もイルカの群れに遭遇できたし、水上でイルカのジャンプも見れ、終始大興奮でした!
自由時間に、スタンドアップパドルに挑戦してみたいと思っていたのですが、海の状況で、できないとのことで、少し残念でした。
でも海ガメにも遭遇できとても楽しい時を過ごす事ができました!
そして、船上で作られたハンバーガーもおいしかったし、カメラマンのウクレレ演奏もお上手だし、フラを踊られた女性もお上手で、飽きさせない工夫がされていました。
最後は操縦席での写真撮影や、クルーの方達との写真撮影、参加者全員での写真撮影もあり、みんなで楽しむ事ができました!
船酔いされてる方がいたので、不安な方は酔い止めのお薬を飲まれた方が安心かもしれませんね。
| Rating: | |
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| Packages: | ☆会員様限定モニターツアー☆/おすすめプラン |
| Attended as: | Families |
| Posted on: | 2016/01/05 |
| Activity Date: | 2015/12/28 |
Reviewed by: Anna R
This was such a great night and I'm sure part of it was because of our guide, cousin flow (apologies if spelt incorrectly). It is amazing for families, couple, anyone who wants some fun. Definitely a must for your holiday and the food is sooooo good!!
| Rating: | |
|---|---|
| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Couples |
| Posted on: | 2016/01/05 |
| Activity Date: | 2015/12/25 |
Reviewed by: ひまわり
We went as a family of four on December 27. The weather was nice, but the water was so cold that I ended up not swimming at all. My husband and sons enjoyed the slides, wave pool, and lazy river while saying, "It's so cold!" but ultimately, we left early. Unfortunately, the jacuzzi was closed that day. I regret that if it had been open, we could have warmed up our chilled bodies while having fun.
12月27日に家族4-人で行きました。お天気はよかったのですが、水が冷たくて冷たくて、結局わたしは全く泳ぎませんでした。主人と息子たちは、寒い~寒い~といいながら、スライダー、波のプール、流れるプールを楽しんでいましたが、結局、早めにかえりました。この日は、ジャグジーが閉鎖中でした。あいてたら、冷えた体を温めながら楽しめたかなと残念です。
Thank you very much for participating in the tour.
We sincerely apologize for the jacuzzi being closed. We understand that having a jacuzzi to warm up your chilled body would have enhanced your enjoyment. We take your feedback seriously and will strive to provide services that will ensure greater satisfaction.
Thank you for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
ジャグジーが閉鎖中だったとのこと、申し訳ございません。
冷えた体を温められるジャグジーがあった方がお楽しみいただけたかと察します。
お客様からのお言葉を真摯に受け止め、よりご満足いただけるサービスが提供できるように努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 1日パス(2015/12/31まで) |
| Attended as: | Families |
| Posted on: | 2016/01/05 |
| Activity Date: | 2015/12/27 |
Reviewed by: ありさん
I was able to see a whale somehow in the distance. One of the staff members spoke Japanese and was very kind in assisting us. It was a lot of fun.
遠くのほうでなんとかクジラを見ることができました。スタッフも一人だけ日本語を話すことができ親切に対応してもらいました。非常に楽しかったです。
| Rating: | |
|---|---|
| Packages: | 午前プラン<~2020/12/17> |
| Attended as: | Couples |
| Posted on: | 2016/01/05 |
| Activity Date: | 2015/12/11 |
Reviewed by: Tomoko
It was a morning-only early bird tour. The schedule was very fulfilling with no wasted time, and I was very satisfied with the tour. Even just in the morning, the content was rich. The staff were cheerful, fun, and very kind. Thank you for the enjoyable tour.
午前中のみ早朝プランのツアーでした。スケジュールも大変充実してて無駄の時間が無く、
とても満足いくツアーでした。午前中のみでも内容が濃いです。スタッフの皆様は明るく楽しく対応も親切でした。楽しいツアーありがとうございました。
| Rating: | |
|---|---|
| Packages: | 早朝プラン スナック朝食付き(~2015年12月31日) |
| Attended as: | Friends |
| Posted on: | 2016/01/04 |
| Activity Date: | 2015/12/15 |
Reviewed by: crusader
I used the service on December 29. There was no wind, and the sea was calm, making it a perfect day for the tour. It was a wonderful experience with many sea turtles observed, and my small children, aged 3 and 6, were able to play happily. The tour staff's fun talks and thoughtfulness added to the experience.
However, the air conditioning on the bus going there was too cold, and all the tour guests were uncomfortable. I tried to bring it up to the driver, but as soon as I started talking, he had an attitude that suggested I shouldn't say anything more. What a shame! The temperature control on the return bus was good.
12月29日に利用しました。風はなく、海も凪、最高のツアー日和でした。多くのウミガメが観察できたこと、3歳と6歳の小さな子供も楽しく遊べたこと、ツアースタッフの楽しいトークと心使いなど素晴らしいツアーでした。
ただ、行きのバスのエアコンが寒すぎ、ツアー客全員困っていたので、運転手に訴えようとしましたが、話を始めた途端、それ以上言うなという態度で受け付けてもらえませんでした。残念!帰りのバスは良好な温度コントロールでした。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/04 |
| Activity Date: | 2015/12/29 |
Reviewed by: BRad1
Our Veltra tour was a wonderful opportunity to learn more about the infamous attack on Pearl Harbor in 1941. A luxury bus picked my husband and I up on time and drove us to the Arizona Memorial. The seats were quite comfortable and the bus also had a restroom. Unfortunately, I can't remember our tour guide's name but I can tell you that he was very respectable, helpful and informative. As we approached the Arizona Memorial we were given pertinent information as to when the bus would depart, tips for getting the most out of our visit, where we could find food and beverages, restrooms, etc. We found the USS Arizona Memorial visit to be a very moving experience. It was interesting to see how chatty people were as we entered the theatre to view a short video of live footage of the Pearl Harbor attack. Once the video started there was complete silence. It was a solemn experience for all and we continued on a shuttle boat to witness the sunken battleship still leaking oil to this day and the occasional air bubbles that surfaced. We would highly recommend it for all, young and old. On the down side, neither of us thought the city tour was very exciting.
| Rating: | |
|---|---|
| Packages: | Honolulu City Highlights & Pearl Harbor Visitor Center [9:00 AM] |
| Attended as: | Couples |
| Posted on: | 2016/01/03 |
| Activity Date: | 2015/12/11 |
Reviewed by: あゆみん
I signed up for this tour because I wanted to visit the beautiful ocean in Hawaii for the first time! On the day of the tour, the weather was cloudy with occasional sunshine and rain. Unfortunately, it was cold and windy during the snorkeling, but even so, the ocean was beautiful and I was able to see fish. I think it would have looked even more stunning if it had been sunny the whole time!
初めてのハワイで綺麗な海に行きたいと思い、このツアーに申し込みました!当日は天気が曇り時々晴れ時々雨でした。風が強くあいにく寒い中のシュノーケリングになりましたが、そんな中でも海は綺麗で魚も見れました。ずっと晴れていたら何倍も綺麗に見れたと思います!
| Rating: | |
|---|---|
| Packages: | おすすめプラン バーベキューランチ付き(~2015年12月31日) |
| Attended as: | Couples |
| Posted on: | 2016/01/03 |
| Activity Date: | 2015/12/22 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour. However, we sincerely apologize for not being able to provide satisfactory service regarding the return transfer, despite your enjoyment of the sea turtle watch and Angel's Sea.
Upon checking with the operating company about the situation on the day, we received a report that, as you mentioned, the bus arrival was significantly delayed due to the delay. We are truly sorry for making you wait for a long time in an unfamiliar place, especially with the guide being away, which must have caused you anxiety. We take your feedback seriously and, together with the operating company, will strive for further service improvement in the future.
Thank you very much for your valuable feedback during your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ウミガメウォッチや天使の海はお楽しみいただいたにも関わらず、帰りの送迎につきましては、
ご満足いただけるサービスを提供できませんでしたこと、お詫び申し上げます。
催行会社に当日の状況を確認しましたところ、仰るとおり遅延のためバスの到着が大幅に遅れてしまったとの報告がございました。
慣れない土地でガイドも離れてしまい、不安なお気持ちで長い間お待ちいただくこととなり、誠に申し訳ございません。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム