Reviewed by: Elise
It was a great experience and best time I and my friends had in Honolulu. All staff was very nice and helped us to enjoy the activities safely. Thank you and we will visit again!
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Friends |
| Posted on: | 2023/11/27 |
| Activity Date: | 2023/11/25 |
Reviewed by: Danielle
The staff was very friendly. However, the price of the ticket did NOT match the value of the experience.
The inside of the boat is in poor condition (holes in the ceiling tiles, visible mold, peeling paint, an overall unpleasant smell, etc.) The life jackets are old and mildewy, and the snorkeling gear should probably be upgraded.
The lunch (included in the ticket price, not free) consisted of a sandwich with 1 slice of dollar store quality lunch meat cut in half (it was supposed to be turkey but looked like bologna), pineapple slices, a few pieces of lettuce as salad, and an optional bag of chips. Your beverage options were either powder juice mix or water. Hot tea was served at the end.
For those expecting a bar when looking at the ticket price, NO alcohol is served. This seemed out of the ordinary compared to the other boat excursions I’ve been on, and the other guests were also surprised by this.
The live music was great until they started playing Christmas songs that could have passed for lullabies halfway into the trip. People were literally falling asleep. Since the weather wasn’t great (*not anyone’s fault*), it would’ve been nice if they played more upbeat tunes. Perhaps the majority of our ticket price goes to the live music fee since everything else was extremely lacking.
All the reviews I read and pictures I viewed before booking were great, and now they seem dishonest/misleading. Due to the nature of the issues I found (boat conditions, equipment conditions, and quality of food), I do not think my experience is unique or this was an “off” day.
Again, the staff was very friendly, and I do NOT place any blame on them. However, their friendless did not make up for the deficiencies I explained above.
Aloha Danielle, we are sorry that you didn't enjoy our tour. We shared your feedback with our crews, and we will discuss about better way to our customer satisfied (music, lunch and equipment etc.). They will make an effort to meet high expectations. When we check the boat, we couldn't find any wholes in ceiling tile. We do maintenance our boat and keep clean everyday but will do check more carefully. Mahalo for sharing your experience. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2023/11/19 |
| Activity Date: | 2023/11/16 |
Reviewed by: わきこ
On the way to the point on a large boat, there was live ukulele music, and the service of drinks and lunch made it very comfortable. The canoe and SUP experiences were fun, and all the snorkeling equipment was provided, allowing us to enjoy without having to bring anything.
The day I went, the weather was bad with some rain, and it was cold without any sunshine, so there were few people in the water until the very end. However, the ukulele performance on the boat kept us entertained, so I was satisfied with this service. The warm drink service to warm up my chilled body was also a nice touch.
If the weather had been good, I think I could have enjoyed the breathtaking scenery, but that depends on luck. One complaint I have is that the parking lot at the port is not very large. I happened to find a spot, but I think those who came by rental car would have trouble if there were no available spaces.
大きな船でポイントに向かう途中もウクレレの生演奏もあり、飲み物や昼食のサービスもありとても快適だった。カヌーやsap体験も楽しくシュノーケリングも道具も全て用意してあり手ぶらで楽しめる。
私が行った日は天気が悪く雨混じりで日が差さず寒くて、時間いっぱいまで海に入って居る人が少なかったが、船に上がってもウクレレ演奏で楽しませてくれるので、このサービスを選んで満足です。冷えた体を温めるあったかい飲み物のサービスも心に染みました。
天気が良ければこの世ならぬ美しい景色を堪能出来たとは思うがこればかりは運次第。
一つ不満があるとすれば港の駐車場がそんなに広くないので、私はたまたまうまく空いたところに止められたが、止めるスペースがなければレンタカーできた人は困ると思う。
The weather in Hawaii can be changeable; there are warm days, but unfortunately, when the weather turns, it can get cold. Regardless of the weather conditions, we aim to provide tours that everyone can enjoy. Thank you for participating in the tour and sharing your experience. From all of us at KBOS.
ハワイの天気は変わりやすく暖かい日もあれば、残念ながら天気が崩れると寒いこともあります。天候の善し悪しにかかわらず皆様が楽しんで頂けるようなツアーを催行していきたいと考えております。この度はツアーへのご参加、体験をシェアして頂きありがとうございました。KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午後プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/11/19 |
| Activity Date: | 2023/11/15 |
Reviewed by: MK
WOW such an amazing experience! The staff was so kind, hospitable, and caring. The live music was amazing. The activities were so fun. Thank you to the team for a beautiful experience!!
We appreciated your time for this review, kind words for our crew. Mahalo! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/11/16 |
| Activity Date: | 2023/11/14 |
Reviewed by: JJ
I took my 13 year old and we had a blast. There’s something to do for everyone. I highly recommend the bumper boats.
Mahalo for your review! Yes, there really is something for everyone to do at the sandbar. -Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2023/11/13 |
| Activity Date: | 2023/11/11 |
Reviewed by: Peach
I really enjoyed the friendly people whoever was leading the tour and also the live music, it was fabulous! But I would have to say , they didn’t do good for the safety part… I got injured from the snorkeling because it was my first time ever, I definitely lacked of knowledge about how to snorkel safely, and no one was giving instructions about how to stay safe in the ocean. I got injured from accidentally hitting the coral, I never know the coral can be that close to people (I never had ocean experience). I also was not the only person that was injured, another strong man, he was attacked by jellyfish. Hopefully they can do better for the safety instructions.
We are very sorry to hear that you got injured from coral. Your feedback has been shared with our crews and we will make effort to keep everyone safe. Mahlo! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/11/11 |
| Activity Date: | 2023/10/20 |
Reviewed by: Tiff
Just the perfect amount of time at the sandbar. There’s a platform if you don’t want to be in the water. There’s canoes and stand up paddle boards.
It was a fun experience over all.
Also included was snorkeling.
Mahalo for sharing your experience and nice pictures! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Posted on: | 2023/11/09 |
| Activity Date: | 2023/11/04 |
Reviewed by: Kate
Having been to a few islands and done various activities, the Kaneohe Sandbar was a unique experience. Standing in the bay very far from shore, being able to look at the windward coast while SUP'ing and snorkeling and generally hanging out was so memorable. On top of that, the guides were so great and friendly, the donut and tang tasty treats and music from live performers was an unreal touch.
This was a great way to get exposure to a bunch of activities without exhausting yourself getting out to the sandbar on a rented kayak. Being able to BYOB and not worry about how that will affect your trip back to the dock was a super bonus!
NOTE: the snorkeling on the sandbar is super limited since the water is only waist-deep. Great for beginners and kiddos, but if you want a more snorkel focused tour, search around for that.
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/11/06 |
| Activity Date: | 2023/11/01 |
Reviewed by: Carina
This was great afternoon
We were a picked up from our accommodation and bought the full packages
There was a party atmosphere with the band playing on the boat on the way there and back.
The staff were friendly, helpful and relaxed but still professional
The activities were good fun.
Great afternoon, Hightly recommend.
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube |
| Attended as: | Couples |
| Posted on: | 2023/11/06 |
| Activity Date: | 2023/11/02 |
Reviewed by: ハワイ太郎
The Pure Land existed. While listening to a ukulele performance, we took a boat to a diving spot, dove in a place with beautiful coral reefs and many fish, and enjoyed canoeing. I was able to create unforgettable memories.
極楽浄土が存在しました。ウクレレの演奏を聴きながら、ダイビングスポットまで船で行き、綺麗なサンゴ礁と魚がたくさんいるところでダイビングし、カヌーにのって楽しみました。忘れられない思い出をつくることができました。
We are very pleased that you enjoyed the tour and that it became one of your unforgettable memories. Thank you very much for participating in the tour. From all of us at KBOS.
ツアーを楽しんで頂き、何よりも忘れられない思い出の1つになった事を大変嬉しく思います。この度はツアーにご参加頂き誠にありがとうございました。KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン(バナナボートまたはバンパーチューブ付き) |
| Attended as: | Friends |
| Posted on: | 2023/11/05 |
| Activity Date: | 2023/10/12 |
Reviewed by: Adriana V
A must do experience…. We arraigned for the shuttle to pick us up at our hotel which I highly recommend to add that to package because you are tired after the experience…. The staff was awesome and went out of their way to make sure we had a good time. The musicians were fantastic, beautiful voices and very funny. I highly recommend the higher package that includes the banana boat ride…. It’s so worth it
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning All-Inclusive Tour Banana Boat & Bumper Tube |
| Attended as: | Friends |
| Posted on: | 2023/11/05 |
| Activity Date: | 2023/11/03 |
Reviewed by: Lalo
The morning tour on 11/3 couldn't have been better. The small deli/store has adult beverages, some limited hot items and small snacks but they do serve food. The pancakes where delicious but the egg spam and cheese breakfast sando was perfect. When we returned as the afternoon tour was starting the deli/store switched over to more lunch items like fried chicken which looked pretty good.
The tour was great! The crew was on point and the entertainment brought it to another level. Couple bathrooms and they served donuts, juice and water to start. The activities were a highlight. It's my first time out at the sandbar and just hanging in the water was the best. I'm 6ft and it was up to my neck at its highest, atleast where I ventured to. The dock was a good place to get some time off the water if not in the boat. Kayaking and sup were awesome. Snorkeling is a must do with Brudahh guy! The whole crew was a blast. The ke'aloha singers are worth the price alone.
Bring a cooler with whatever snacks/picnic food/drinks and adult beverages. Grab a towel and some sunscreen and you're going to have a great time! But forsure I'll be back!
Sidenote: we got there at 8am for our checkin at 845 and parking was sparse. I'm not sure where everyone else ended up but it didn't seem like a huge inconvenience wherever they parked. Just don't park where you aren't supposed to like the 2hr spots and the boat trailer spots.
Mahalo for sharing your experience! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/11/05 |
| Activity Date: | 2023/11/03 |
Reviewed by: Jeff
This was so much fun! All of the crew were so nice and made sure everyone was having a great time. Definitely get the bumper tube rides and take some time to snorkel and enjoy the water. It was the prefect way to start our day.
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning All-Inclusive Tour Banana Boat & Bumper Tube |
| Attended as: | Couples |
| Posted on: | 2023/10/31 |
| Activity Date: | 2023/10/24 |
Reviewed by: suu
I wanted to go to Kailua Beach, but I participated in a tour due to concerns about the time it would take to get there and the unfamiliar transportation. The pickup service to a nearby hotel was very helpful. The driver spoke in English, but I felt reassured as many of the other participants were Japanese. Additionally, there was a Japanese female staff member who provided explanations in Japanese beforehand, which was great! (I think it's important to note that she may not always be available.) The other staff members were locals, but they could speak some simple Japanese and told us about the fish and sea turtles, which was fun as they spoke to us in Kansai dialect. Even with the basic plan, there were three options: SUP, snorkeling, and boards, and rotating among them turned out to be just the right amount of time, so I was satisfied.
カイルアビーチに行きたかったのですが、移動に時間がかかってしまうことや慣れない交通機関が不安だったりことからツアーに参加しました。近くのホテルまで送迎がありとても助かりました。運転手は英語で話していましたが、他の参加者は日本人が多かったので安心しました。また、1人日本の女性スタッフがいて、事前に日本語で説明してくれたのが良かったです!(常にいるとは限らないと思うので注意が必要です)他のスタッフさんは現地の方々ばかりでしたが、簡単な日本語は話せて、魚や海亀がいると教えてくれたり、関西弁で話しかけてくれて楽しかったです。基本のプランでもsup.シュノーケリング.ボードと3種類あり、交代交代で使うと意外と時間も丁度良かったので、満足できました。
We are very happy to hear that you enjoyed the tour. Thank you very much for participating. From all of us at KBOS.
ツアー楽しんで頂けた様で大変嬉しく思います。ご参加頂き誠にありがとうございました。KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Couples |
| Posted on: | 2023/10/24 |
| Activity Date: | 2023/10/18 |
Reviewed by: Miss C
This was my second time doing the sand bar. Amazing Time! Crew was great and the experience was better. There were so many activity options in a safe environment. The music was better than expected.
Mahalo for your review! We look forward to seeing you again. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/10/22 |
| Activity Date: | 2023/09/28 |
Reviewed by: Xtina
My friend and I enjoyed it so much ! It's 3 hrs fun! Book now and you won't regret it. It has free sandwich for lunch and juice but you can bring your own food too and your alcohol! Yay!
We are very happy that you enjoyed our tour. Mahalo! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Friends |
| Posted on: | 2023/10/21 |
| Activity Date: | 2023/09/30 |
Reviewed by: JT
This was my favorite part of my visit to Oahu! The views are stunning! An absolute must see. Both my boyfriend and I had never gone snorkeling before, but this tour made it very simple, safe, and fun for us. The staff are all friendly and helpful. A must do if you are visiting the beautiful island of Oahu.
We appreciated your time for this review, kind words for our crew. Mahalo! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/10/19 |
| Activity Date: | 2023/10/17 |
Reviewed by: Kevin Arias
Great experience out with the boat crew in Sandbar. Music was great and the entire crew shared the mahalo spirit. Definitely recommend getting to harbor early for parking. I had to park on street but you can safely with other cars.
Mahalo for your review and sharing your experience! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/10/16 |
| Activity Date: | 2023/10/14 |
Reviewed by: ははは
I made a reservation for the morning session, which lasts about four hours in total. First, be aware that there is hardly any parking available for the rental cars. If you can't find a spot, you might have to park on the street along the road. (When I left after the morning session, there were cars parked all along both sides of the road.)
There were some people who struggled to find parking and were running late, but they waited for them, so I don't think you'll be left behind. However, it might be a good idea to call if you happen to be late.
As for what to bring, you'll need a swimsuit, sunscreen, and towels. You can go snorkeling, but be careful not to step on the coral, as it can cause injuries. It would be reassuring to have some kind of water shoes for the ocean.
For stand-up paddleboarding (SUP) and kayaking, it's first come, first served, and there are plenty of them available, so just let the staff know when you want to go out. During this time of year, the tide was high, so we couldn't see the sandbar, but the water was shallow enough for beginners, which I thought was nice.
On the way to and from the boat, we also got to experience the local excitement of Hawaii, which was really fun! Mahalo!
私は、午前の部で予約しました。全部で4時間程度です。まずレンタカーの人は駐車場が全然ないので注意です。止められなかったら、道沿いに路上駐車しました。(午前の部終わって帰る時には道の両側に路駐だらけでした。)
駐車場停めるのに手こずって遅い人いたけど待ってくれてましたので、恐らく置いていかれることはないかと思いますが万が一遅くなった場合は電話した方が良さそうです。
持ち物は、水着、日焼け止め、タオルなど。
シュノーケリングができるのですが、サンゴを踏んでしまって怪我する恐れがあります。海で履く用の靴下みたいなやつあると安心です。
supやカヤックは早い者勝ちで数も多いのでやりたい時にお兄さんに言えば乗れました。
この時期は潮が満ちてかサンドバーは見れなかったが足がつく程度の海で初心者にもいいのかなと思いました。
行き帰りの船上ではハワイのローカルな盛り上がりも体験できてとっても楽しかったです!!
マハロ〜!
Thank you for sharing your tour experience (including advice) and photos. We look forward to your next participation! From all the staff at KBOS.
この度はツアーの体験談(アドバイスなども含めた)&お写真も共有頂きありがとうございます。またのご参加お待ちしております! KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Couples |
| Posted on: | 2023/10/16 |
| Activity Date: | 2023/10/14 |
Reviewed by: Joe703
Live music, great food , awesome crew ! Everything was perfectly organized.
Mahalo for your review and kind word for our crew! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Friends |
| Posted on: | 2023/10/14 |
| Activity Date: | 2023/09/23 |
Reviewed by: Jonmart2010
My fiance and I had an absolutely phenomenal time going out to the sandbar. We did the banana boat and that was an absolute blast. We then did the SUP, and while I was horrible at that, the hosts were very helpful in teaching me how to do it. Next time I come to Oahu, I am absolutely going to book this experience again.
So glad we got to be part of your trip to Oahu. Come back soon! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Package with Choice of Banana Boat OR Bumper Tube Ride |
| Attended as: | Couples |
| Posted on: | 2023/10/09 |
| Activity Date: | 2023/10/07 |
Reviewed by: DS
Excellent customer service + a great band + lots of equipment (snorkel, kayak, SUP, life jackets) + good food = a fantastic time!
Mahalo for your review. We are so happy to know that you enjoyed our tour. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Friends |
| Posted on: | 2023/10/08 |
| Activity Date: | 2023/10/05 |
Reviewed by: Vee Intha
My sisters and I had an amazing adventure. It was definitely the highlight of our trip. All the staff members were fantastic from beginning to ending. There were bathrooms available on board and our belongs were kept with care as if it was their own. We would do this again with KBOS. This is one activity that cannot be missed.
Mahalo for your review and kind words for our crew! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/10/05 |
Reviewed by: ヒロリアン
First, the pickup was confusing and chaotic.
Finally, the shuttle arrived, and we headed to the location, but the air conditioning was too cold.
We boarded the boat and went out to sea; the ocean was indeed beautiful, but the water temperature was low, making it difficult to stay in for long. Moreover, while they provided goggles, there were no fins available, and we couldn't go to areas with coral, so we couldn't see any fish.
Given the strong yen and inflation, it was disappointing that it didn't feel worth the high cost.
まず送迎がわかりづらく混乱。
やっと送迎が来て、現地へ向かったがクーラーが効いてて寒い。
船に乗船して沖に行き、確かに海綺麗なんだけど、海水温が低くて長時間入ってられない。しかもゴーグルは貸してくれるけど足ヒレがなく、サンゴのある所へ行くのはNGのため魚も見れない。
円高&インフレで高い割に感動がなく残念でした。
Thank you very much for participating in the KBOS Sandbar Tour. We sincerely apologize for the delay caused by another guest who arrived late at a different pickup location, which resulted in waiting for the subsequent guests. We are also very sorry to hear that the seawater was cold that day and that you were unable to see any fish, which made the tour fall short of your expectations. The conditions of the sea, such as weather and water levels, vary daily and are beyond our control. However, we are committed to ensuring that you can enjoy the tour regardless of the weather. We will share your feedback regarding the air conditioning in the shuttle and other areas for improvement within our team to enhance our services further. Thank you for your valuable feedback.
Sincerely,
The KBOS Staff
この度はKBOS サンドバーツアーにご参加頂き誠にありがとうございました。当日は別のピックアップ場所にて遅れてきた方がおり、その後のピックアップ時間のお客様方をお待たせしてしまう事となり大変申訳ありませんでした。またこの日は海水が冷たく、お魚も見れなかった様でツアーがお客様のご期待に沿えず大変残念に思っております。天候や水位など海の状況は日々異なり自然のものですのでコントロール出来ませんが、天気の善し悪しに関わらずツアーお楽しみ頂く事ができる様、また送迎車の冷房など改善できる点につきましては頂きましたご意見を社内で共有し、更なるサービス向上に向けて役立てていく所存です。貴重なご意見を頂きありがとうございました。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/09/12 |
Reviewed by: Daniela Alcantara
The crew was amazing. We loved the music performance inside the boat. The view is spectacular and we really enjoyed the activities. We did SUP, kayaking and snorkeling. Also, we had time to relax in the floating lounge and water. We would do this activity again for sure!
Mahalo for your review. We look forward to seeing you again! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/10/04 |
Reviewed by: VL
Loved the sandbar and have never experienced anything like it. The entire journey, from the ukulele singers on the boat ride to the actual sandbar was very fun. The actual sandbar is like a floating lounge in the middle of the ocean with plenty of paddle boards, snorkel gear and kayaks. We purchased the banana boat and tubing experience, both which were very fun and faster than we thought! Overall a very fun morning in Hawaii.
Mahalo for your review! We are very happy that you enjoyed our tour. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube |
| Attended as: | Couples |
| Posted on: | 2023/10/06 |
| Activity Date: | 2023/10/04 |
Reviewed by: Adrienne
Would highly recommend this package for the sandbar. The personnel are very experienced and friendly. Live music was great.
There were plenty of activities to choose from, and a perfect amount of time to try everything. The boat took us to a quieter area of the sandbar, so we basically had a private area to ourselves.
I'm glad we booked transportation through the package, as parking was full when we arrived.
Would want to go on this again!
Mahalo for your review and the beautiful picture! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/04/21 |
Reviewed by: EC Garcia
Everything about the whole experience was easy and convenient. We booked a party of 8 for a high school boy's trip and had an immeasurable amount of fun.
Booking was super easy and once completed you get a confirmation email and a waiver for everyone to fill out. Instructions were clear and concise and the check-in team members were friendly and accommodating.
Preston was engaging as he broke down the rules and expectations. Kaawa Entertainment, Jesse, and the Ukelele-ist kept us jammin' until we reached the bar. As we sailed away he was cracking jokes about us Cali folks, which was hilarious. The brothers Nohu and mimicked flight attendants by educating us on how to wear our life vests properly. The captains and the rest of the team shared their aloha hospitality with us serving us donuts for breakfast and keeping us hydrated with water and tang.
I will definitely come back and do this again!
Mahalo for your review and nice picture! We look forward to seeing you again. - Team KBOS
| Rating: | |
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| Packages: | Morning Standard Package |
| Attended as: | Friends |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/09/28 |
Reviewed by: Kara
I cant stop thinking about how at peace this day was! Wish to be back on the sandbar.
Come back soon! - Team KBOS
| Rating: | |
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| Packages: | Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/29 |
Reviewed by: シェリー
I think it's completely not worth the 20,000 yen per person, even considering that it's a natural phenomenon and the sand may not appear. It says that meals are included, but even in the morning, there wasn't even coffee, just a sweet donut and some bad juice mixed with water. My daughter and I participated in snorkeling, but the sea wasn't that beautiful, and there were no fish. When I asked the Japanese woman in charge, she bluntly said that there were fish a little further away by the coral, but we were told not to go beyond the coral, so we ended up not seeing many fish and our satisfaction level was zero.
It seemed like you could also do stand-up paddleboarding and kayaking, but once everyone used them, they didn't pass them on to the next person, so I only got to ride for a little bit about 10 minutes before the meeting time. I think they should either set a usage time or increase the number of equipment available. Other newlyweds looked bored floating on the rest boards in the sea, and it was really sad to see.
I will never participate again, and I think anyone considering joining should just pay for a different beach instead of this. I really want my 40,000 yen back!! (laughs)
自然現象だからサンドが現れないのは仕方ないとして、1人約2万円払って行く価値は全くないと思います。
食事付きと記載されていますが、朝なのにコーヒーすらなく甘ったるいドーナツ1つと水で溶かした不味いジュースかお水でした。
娘と2人でシュノーケルの参加でしたが、海もそこまで綺麗ではなく魚もいないし、主催の日本人女性に聞いたら少し離れたサンゴの所に魚がいると無愛想に言われました。
ですが、サンゴより向こうは行かないで下さいって言われたので結局魚はあまり見れず満足度はゼロでした。
その他サップやカヤックが出来るようでしたが、みなさん一度使うと中々次の人にまわさないので、結局集合時間の10分前にちょこっと乗れたくらいです。
使用時間を決めるか、もっと増やすか改善するべきだと思います。
他の新婚さんも海に浮いている休憩するボードにつまらなさそうにしていて、とても可哀想でした。
もう2度と参加しませんし、参加を考えてるみなさんもお金払わなくても普通に別の海に入った方が満足出来ると思います。
ほんと4万円返して欲しい!!笑
We are very sorry to hear that your experience with the KBOS tour did not meet your expectations. The weather and sea conditions, such as water levels, vary daily and are beyond our control, but we hope you were still able to enjoy the natural beauty of Hawaii during the tour. Our tours welcome participants from various countries and cultures. We aim to create an atmosphere where everyone can share their experiences at the sandbar and enjoy activities together without strict time limits, making it easy for guests to interact with the crew. However, it seems that there wasn't enough time for activities during your tour. Regarding meals, we provide sandwiches in the afternoon, while the morning tour includes pastries like donuts or muffins. We need to reconsider how we communicate meal options to make it clearer for our customers, rather than just stating "meal included." We will share your valuable feedback internally and strive to improve our tours. Thank you for your input.
Sincerely,
The KBOS Staff
この度はKBOS ツアーにご参加頂きましたがご期待に沿えない体験となってしまった様で大変残念で申し訳なく思っております。天候や水位など海の状況は日々異なりコントロール出来ませんが、その様なハワイの自然を楽しんで頂ければと思い日々ツアーを催行させて頂いております。また私どものツアーには色々な国、文化の方が参加して下さっております。サンドバーでの体験を共有して頂き、アクティビティにつきましても皆さんで声を掛け合いながら共有し、利用時間等を設けずゆったりと楽しんでもらえるツアーを目指しておりクルーにも声かけやすいような雰囲気作りを目指しているのですが、、アクティビティにあまり時間が取れなかったのですね。お食事につきましては午後はサンドウィッチを提供しておりますが午前のツアーはドーナツもしくはマフィンなどのペースとリーとなっております。”食事付”とだけの記載でなくもっとお客様にわかり易いよう内容を記載するなどもう一度考えなければいけないですね。今回頂きましたご意見は社内で共有させて頂き、一層より良いツアーの催行にむけて努力させて頂く所存です。貴重なご意見を頂きありがとうございました。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/05 |
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Mahalo for your review! We look forward to seeing you again. - Team KBOS